{"title":"EAP Services to Older Adults in the Workplace","authors":"K. Perkins","doi":"10.1300/J022V16N01_04","DOIUrl":"https://doi.org/10.1300/J022V16N01_04","url":null,"abstract":"Summary The focus of this article is to address the burgeoning number of older employees in the workforce, and their needs regarding services and pre-retirement planning. By using a strengths-based model, prevention-focused interventions are suggested which an EAP could assist in facilitating at the workplace, thereby enhancing employee retirement options.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124486373","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Employee Assistance and Work/Family Programs","authors":"P. Herlihy","doi":"10.1300/J022v16n01_03","DOIUrl":"https://doi.org/10.1300/J022v16n01_03","url":null,"abstract":"Summary The purpose of this chapter is to provide an overview of work/family programs and to indicate the similarities and differences between them and EAPs. Work/family initiatives can assist employees in garnering resources to manage the multiple and sometimes conflicting demands of work and family life. In addition to describing the history of work/family program evolution, information is also shared about the potential costs and benefits of an integrated model of service delivery between EAP and work/family programs.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132691725","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Dependent Care in the 21st Century","authors":"Carol Hoffman","doi":"10.1300/J022v16n01_02","DOIUrl":"https://doi.org/10.1300/J022v16n01_02","url":null,"abstract":"Summary This chapter suggests that a significant percentage of the workforce, primarily female, is increasingly required to manage concerns with providing caregiving to family members, which can be a drain on their workplace productivity. The definition of dependent care is broadened to include not only child care; but, elder care and caregiving for an employee's significant others who may be affected by illness or a debilitating health condition.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133823531","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Where Have We Been? … Where Are We Going?","authors":"Nan Van Den Bergh","doi":"10.1300/J022v16n01_01","DOIUrl":"https://doi.org/10.1300/J022v16n01_01","url":null,"abstract":"Summary This chapter addresses changing trends within the EAP field; and, discusses the prevalence of EAPs internationally. There has been a change in focus from earlier EAPs, which were somewhat sequestered away within the organizational structure; and, with a focus most exclusively on the “troubled employee.” A program model which may be more salient for the diverse employee needs of today would be a strengths-based and solution focused approach and an EAP involved in multiple aspects of an organization's work culture.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122816839","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"EAPs and Critical Incident Stress Debriefing","authors":"David Plaggemars","doi":"10.1300/J022v16n01_05","DOIUrl":"https://doi.org/10.1300/J022v16n01_05","url":null,"abstract":"Summary This chapter traces the development of critical incident stress debriefing; and, its particular use within EAPs. In addition to more traditional uses of CISD, applications of the model for workplace-based interventions addressing domestic violence, homicide, suicide, and department reorganization and change are offered.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"71 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125453570","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Organizational Development","authors":"Myron Beard","doi":"10.1300/J022v16n01_07","DOIUrl":"https://doi.org/10.1300/J022v16n01_07","url":null,"abstract":"Summary This chapter traces the development of organizational development as a workplace intervention approach which can be helpful for EA professionals specifically trained in its methodologies. Examples of the use of OD techniques to assist in “coaching” organizational top management, and the implications of that kind of team building for the organization are shared.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129320588","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An EAP Approach to Managing Organizational Downsizing","authors":"D. Worster","doi":"10.1300/J022v16n01_06","DOIUrl":"https://doi.org/10.1300/J022v16n01_06","url":null,"abstract":"Summary This chapter addresses multifaceted ways in which EAP professionals can be helpful related to organizational layoff realities. Suggestions are made pursuant to services appropriate for the downsized employees, as well as those remaining within the organization; “survivors” as it were. An appeal is also made for organizational communication processes which are inclusive and conducive to community building within the workplace.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"69 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133434289","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Differential Patterns of EAP Service Utilization","authors":"Linda M. Poverny, S. Dodd","doi":"10.1300/J022v15n04_03","DOIUrl":"https://doi.org/10.1300/J022v15n04_03","url":null,"abstract":"Abstract This nine year follow-up study examines assumptions, observations and trends originally described in an article on utilization patterns among the faculty and staff of an urban university EAP. These new findings suggest some remarkably stable characteristics along with some interesting changes. Both the similarities in utilization patterns over the nine years as well as the new and emerging trends found in the recent research lead to recommendations for target marketing, programming and areas to explore in future research.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122595976","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Employee Assistance Computerization in the Twenty First Century","authors":"B. Borenstein","doi":"10.1300/J022V15N04_04","DOIUrl":"https://doi.org/10.1300/J022V15N04_04","url":null,"abstract":"The growing emphasis of cost containment and the explosion of complex, corporate-style health care systems and services have significantly expanded markets in the health care arena. This coincides with the continuing efforts of corporations to downsize, tighten budgets while increasing the stress factor for all involved parties. Accountability has never been more important. Prior to the 1990’s Employee Assistance Program Managers had been lukewarm to the idea of having a computer on site with vital information previously residing in paper files. Many managers believed that housing information in a computer was somehow compromising the confidentiality of their clients as well as the legitimacy of the entire EA. Other arguments against computerizing was and still may be due in part to fear of change and a perceived lack of control. Over the last few years EA professionals have become more receptive to computerizing primarily due to articles that have appeared in various publications and as a result of presentations that reflect the need to replace time-inefficient and cost-ineffective manual systems.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"174 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122954435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Quantifying Quality","authors":"D. Masi, Jodi M. Jacobson, Allen R. Cooper","doi":"10.1300/J022v15n04_01","DOIUrl":"https://doi.org/10.1300/J022v15n04_01","url":null,"abstract":"Abstract This article presents findings from 42 clinical reviews of employee assistance programs across the country. As companies are becoming increasingly concerned about the quality of their services, EAPs and managed behavioral health care organizations (MBHC) are being required to present quantifiable data that indicates that their programs are of an acceptable level of quality. Clinical review is one method to objectively measure the quality of documentation and clinical work of EAPs and MBHCs. This method is clearly outlined in the article and its relevance to a total quality management framework utilizing “six sigma” criteria is illustrated. The findings presented in this article support the notion that quality-of-care in the employee assistance field is often lacking. Implications for below standard quality services are discussed and recommendations for improving the field are suggested.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"2016 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125643834","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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