{"title":"Ethnocentrism and Consumer Animosity: A Systematic Literature Review and Future Research Agenda Using TCCM Framework","authors":"Rıdvan Kocaman, Betül Benli, Hilal Kır Paksoy","doi":"10.1111/ijcs.70096","DOIUrl":"https://doi.org/10.1111/ijcs.70096","url":null,"abstract":"<div>\u0000 \u0000 <p>Ethnocentrism is a delusional belief that one's ethnic group is central and superior to others, often shaping individuals' perceptions of cultural and economic interactions. In consumer behavior, such ethnocentric attitudes manifest in reluctance or refusal to purchase foreign-made products, as domestic goods are perceived as more acceptable or morally preferable. Closely related, but distinct, consumer animosity involves negative emotions or hostility directed toward a specific country, company, or brand—typically due to historical, political, or economic grievances—which can also significantly influence purchasing decisions. In fact, a substantial body of literature has sought to explain ethnocentric consumption patterns through the lens of animosity toward foreign entities, leading to a marked expansion of research in this area. However, there is a noticeable lack of effort in reviewing this evolving field of research. To address this gap, this review employs the Theory-Context-Characteristics-Method (TCCM) framework to examine 164 articles on the relationship between ethnocentrism and consumer animosity published between 1987 and 2024. It covers the main theories (i.e., widely used theories explaining the focused phenomenon), contexts (i.e., industries, countries, religion, culture), characteristics (i.e., dependent variables, independent variables, control variables, mediators, and moderators), and methods (i.e., research approaches, data collection, analysis techniques) used. The review highlights a strong reliance on single-theory approaches, with 106 distinct theories identified across the studies. Among these, Social Identity Theory emerges as the most frequently applied framework. The review also shows a notable emphasis on contexts involving foreign products, domestic goods, and boycott-related industries, which receive more attention than other sectors. Additionally, the literature demonstrates considerable engagement with diverse religious and cultural contexts, encompassing a broad range of countries. Moreover, the characteristics identified in the reviewed studies were systematically classified, allowing for a clearer understanding of the conceptual landscape. This classification sheds light on the various constructs used to explain the relationship between ethnocentrism and consumer animosity. Finally, the review reveals a dominant preference for quantitative research approaches within the field. Altogether, this systematic analysis and synthesis of relevant articles provides an overview of this research field, establishes avenues for future research within the TCCM framework, and offers profound insights for practitioners.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"49 4","pages":""},"PeriodicalIF":8.6,"publicationDate":"2025-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144695819","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Andrew Li, Zhiqing E. Zhou, Ping Shao, Dejun Tony Kong, Lindu Zhao, Shanshan Chai
{"title":"How supervisory family support affects employee knowledge sharing and organizational citizenship behaviours: An interpersonal sensemaking perspective","authors":"Andrew Li, Zhiqing E. Zhou, Ping Shao, Dejun Tony Kong, Lindu Zhao, Shanshan Chai","doi":"10.1111/joop.70049","DOIUrl":"https://doi.org/10.1111/joop.70049","url":null,"abstract":"<p>Drawing on interpersonal sensemaking theory, we propose a model to examine the effect of supervisory family support (SFS) on employees' knowledge sharing with coworkers and organizational citizenship behaviours (OCB). Using a time-lagged design with data from 55 employee teams and their direct supervisors, we found that SFS was indirectly and positively related to employee OCB (but not knowledge sharing) through psychological need satisfaction and felt trust by the supervisor. We also found that SFS excess (a focal employee has higher levels of SFS relative to teammates) was associated with a higher level of psychological need satisfaction perceived by the focal employee than SFS deficiency (a focal employee has lower levels of SFS relative to teammates). These effects were indirectly and positively related to employee OCB via psychological need satisfaction and felt trust by the supervisor.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 3","pages":""},"PeriodicalIF":4.9,"publicationDate":"2025-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144695829","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The impact of capital structure on product responsibility and corporate reputation: Evidence from non-financial institutions listed on the London stock exchange","authors":"Leviticus Mensah , Richard Arhinful , Hayford Asare Obeng , Bright Akwasi Gyamfi","doi":"10.1016/j.iedeen.2025.100287","DOIUrl":"10.1016/j.iedeen.2025.100287","url":null,"abstract":"<div><div>Companies that prioritize product responsibility often develop stronger brand identities and foster greater consumer loyalty. However, these outcomes are influenced by the firm's capital structure. This study applies the trade-off theory to examine how capital structure affects product responsibility and corporate reputation. Using purposive sampling, the study analyzed 22 years of data (2002–2023) from 163 non-financial firms listed on the London Stock Exchange, sourced from Thomson Reuters Eikon DataStream. The analysis employed the Common Correlated Effects Mean Group (CCEMG) and two-step Generalized Method of Moments (GMM) estimation techniques. Findings reveal a significant negative relationship between the debt-to-equity ratio and both product responsibility and corporate reputation. Additionally, the interaction between governance and the debt-to-equity ratio negatively influences product responsibility but positively affects corporate reputation. To enhance product responsibility, companies should adopt sustainable practices, such as implementing environmentally friendly technologies and promoting supply chain transparency. Management may also consider increasing equity financing—through retained earnings or new share issuance—to improve financial stability and stakeholder confidence, thereby strengthening market perception and corporate reputation.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 3","pages":"Article 100287"},"PeriodicalIF":7.1,"publicationDate":"2025-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144695342","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Integrating artificial intelligence in entrepreneurship education: Dynamic capabilities and marketing performance among student entrepreneurs","authors":"Yi Gong , Shaofeng Wang , Yazhao Dong","doi":"10.1016/j.ijme.2025.101248","DOIUrl":"10.1016/j.ijme.2025.101248","url":null,"abstract":"<div><div>The rapid integration of artificial intelligence (AI) technologies in business education presents both opportunities and challenges for developing entrepreneurial competencies among students. This study examines how AI adoption influences marketing performance through dynamic capabilities and organizational flexibility in the context of student entrepreneurship education. Drawing on a longitudinal survey of 434 student entrepreneurs across universities in Eastern China, we employ a dual-stage analytical framework combining PLS-SEM and fsQCA to investigate the multifaceted relationships between AI drivers, dynamic capabilities, and marketing outcomes. Our findings reveal that technology-driven, organization-driven, environment-driven, and human-driven factors of AI positively influence students' dynamic capabilities—sensing, seizing, and reconfiguring—which subsequently enhance their AI-enabled marketing performance. Organizational flexibility emerges as a significant positive moderator in this relationship. The fsQCA analysis identifies six configurations leading to optimal marketing performance, providing nuanced insights for curriculum design. These findings contribute to management education literature by demonstrating how AI integration can enhance entrepreneurial learning outcomes and inform pedagogical approaches. The study offers practical implications for educators seeking to prepare students for AI-driven business environments while advancing responsible management education aligned with sustainable development goals.</div></div>","PeriodicalId":47191,"journal":{"name":"International Journal of Management Education","volume":"23 3","pages":"Article 101248"},"PeriodicalIF":6.0,"publicationDate":"2025-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144696740","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Engaging bystanders in response to online trolling customer misbehavior through service organization response strategies","authors":"Aimee Riedel , Rory Mulcahy , Amanda Beatson , Byron Keating","doi":"10.1016/j.ijinfomgt.2025.102957","DOIUrl":"10.1016/j.ijinfomgt.2025.102957","url":null,"abstract":"<div><div>Managing customer misbehavior is crucial. Yet research regarding the management and response towards one specific customer misbehavior type, online trolling, has not been thoroughly considered. Three studies, including a field study, online experiments and critical incident technique (n = 777) explored whether, and why, customers (bystanders) may come to the aid of a service organization being trolled. This research examines the impact of troll type (hypocriticize and aggress) and service response strategy (deny, diminish, and apology), on the appraisal process of bystanders and their subsequent engagement behaviors. Results show that bystanders are more likely to support a service organization that is a victim of a hypocriticize troll in an offline setting through repurchase intentions. The results also show that when the service organization is a victim of an aggress troll, they should employ a deny crisis communication strategy to gain online support from bystanders. When the service organization, however, is a victim of a hypocriticize troll, an apology crisis communication strategy should be used. Results further reveal that attribution and negative moral emotions act as key serial mediators. The nature of attribution and negative moral emotions are also shown to be weaker for service organizations with higher level of reputation.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"85 ","pages":"Article 102957"},"PeriodicalIF":20.1,"publicationDate":"2025-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144696590","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Risky business or strategic advantage? The varying effects of vertical coopetition on firm risk","authors":"Wenbin Sun , Rahul Govind , Mahabubur Rahman","doi":"10.1016/j.indmarman.2025.07.002","DOIUrl":"10.1016/j.indmarman.2025.07.002","url":null,"abstract":"<div><div>This study explores the under-researched area of vertical coopetition in business-to-business markets. Drawing on the resource-based view of the firm and signaling theory, we develop a conceptual model linking vertical coopetition to a supplier firm's systematic risk (SR) and idiosyncratic risk (IR) profile and incorporating coopetition-specific attributes as the boundary conditions. Using a dataset of over 20,000 observations from more than 4000 firms spanning 29 years, employing a novel measure of vertical coopetition and a robust analytical method, we document that vertical coopetition with customers reduces a firm's SR. Additionally, we uncover an inverted U-shaped relationship between vertical coopetition and IR, suggesting that moderate levels of coopetition heighten firm-specific risks due to competitive tensions, while higher levels mitigate risk through improved resource coordination. We also identify that the length of the coopetitive relationship amplifies the risk-reducing effects on SR. In contrast, competition intensity within the relationship increases SR but has a non-monotonic effect on IR. The support for the results is further validated with several additional measures of the key variables, ensuring the robustness of our results. These insights contribute to the theoretical understanding of vertical coopetition and offer practical implications for B2B managers in strategic risk management, emphasizing the importance of balancing cooperation and competition to achieve long-term stability and competitive advantage.</div></div>","PeriodicalId":51345,"journal":{"name":"Industrial Marketing Management","volume":"129 ","pages":"Pages 50-65"},"PeriodicalIF":7.8,"publicationDate":"2025-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144694828","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Getting Your Foot in the Door: The Impact of Public Sector Fellowships on Career Trajectories","authors":"Brenda Sciepura, Alec Wall, Elizabeth Linos","doi":"10.1111/puar.13958","DOIUrl":"https://doi.org/10.1111/puar.13958","url":null,"abstract":"Governments face significant challenges in attracting and retaining younger talent, leading to a workforce increasingly skewed towards older employees. This study examines the impact of public sector fellowship programs as alternative pathways into government roles for early career professionals. Leveraging data from 17 cohorts of applicants accross four US fellowship programs over 19 years (<jats:italic>N</jats:italic> = 2141; 31,153 individual‐year observations), we employ a staggered difference‐in‐differences approach to compare the career trajectories of fellows and similarly motivated finalists. We find that fellowship participants are 30 percentage points more likely to pursue government careers, with a significant employment effect persisting up to 8 years after the launch of the fellowship. These findings suggest that scholarship can look beyond motivation‐based theories of who enters and stays in government to better understand how to bring new and different people into the public sector.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"25 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144701486","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Human RelationsPub Date : 2025-07-24DOI: 10.1177/00187267251355393
Ana Carolina Aguiar, Ann L Cunliffe
{"title":"It’s the River’s call: Rethinking our relationship with nature through the embodied experience of sustainability professionals","authors":"Ana Carolina Aguiar, Ann L Cunliffe","doi":"10.1177/00187267251355393","DOIUrl":"https://doi.org/10.1177/00187267251355393","url":null,"abstract":"How can we stop taking the natural world for granted and change the way we address the ecological challenges we face? We address this question by drawing on a study of Latin American sustainability professionals who, while spending time in Amazonia, experienced a fundamental ontological shift in the way they understand their relationship with nature. Our theoretical contribution lies in elaborating a phenomenologically oriented relational ontology, which means paying attention to how our bodies/emotions/senses can help us understand our relationship with nature in more embedded and existential ways: as human/subject–nature/subject where both have agency. This extends current relational ontologies by elucidating how feeling nature in the depths of our being can be transformational in how we understand and act upon our ecological responsibilities. We draw on Merleau-Ponty’s phenomenology as philosophical positioning and interpretative phenomenological analysis as the research method. Four experiential themes highlight how our research participants’ understanding of their relationship with nature changed from separation (human/subject–nature/object) to intertwinement, and impacted their personal and professional lives in significant ways. Experiencing life in this way brings a sense of respect and responsibility for nature that we hope will resonate and encourage readers to think differently about our relationship with nature.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"81 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2025-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144702072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
TechnovationPub Date : 2025-07-24DOI: 10.1016/j.technovation.2025.103314
Vitus Püttmann , Stephan L. Thomsen
{"title":"The microfoundations of academics’ engagement with society","authors":"Vitus Püttmann , Stephan L. Thomsen","doi":"10.1016/j.technovation.2025.103314","DOIUrl":"10.1016/j.technovation.2025.103314","url":null,"abstract":"<div><div>Addressing societal challenges such as climate change and social inequality requires the knowledge generated by academics as well as their direct engagement with society, which supports the translation of knowledge into solutions. Understanding what drives academics' engagement is thus crucial for efforts to foster their impact on societal development. To obtain in-depth insights into these drivers, this study develops a differentiated perspective that considers academics' value orientations and engagement motives and accounts for differences between engagement forms. From this perspective, we develop hypotheses in response to three research questions: First, which differences are there between academics as regards their value orientations? Second, how are these value orientations linked to academics' motives? Third, are these differences reflected in academics' actual engagement? We test the hypotheses empirically using the outcomes of a census survey of professors at German higher education institutions governed by the state or religious institutions, which yielded 4249 responses. Our empirical analysis (using Stata 17) identifies four types of value orientations, characterized by differences in the boundaries that academics draw between science and other societal sectors and in the importance they assign to societal engagement as part of their duties. The types are also systematically linked to academics' intrinsic and extrinsic motives to engage. Both value orientations and motives are furthermore reflected in academics' actual engagement. Our findings thus highlight that understanding and fostering academics' societal roles requires consideration of the diverse forms of academics’ engagement and the specific motivations underlying it.</div></div>","PeriodicalId":49444,"journal":{"name":"Technovation","volume":"147 ","pages":"Article 103314"},"PeriodicalIF":11.1,"publicationDate":"2025-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144694501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Turning the tables towards gender inclusivity in entrepreneurial ecosystems","authors":"Elina Isakova , Iulia Stroila","doi":"10.1016/j.jbusres.2025.115620","DOIUrl":"10.1016/j.jbusres.2025.115620","url":null,"abstract":"<div><div>Although women entrepreneurs significantly contribute to economic and social progress, entrepreneurial ecosystems remain largely shaped by male-oriented approaches that insufficiently address women’s needs. As a result, gender inequality in entrepreneurship persists, with women facing barriers to starting businesses, securing funding, and accessing networks. Drawing on Giddens’ (1984) theory of structuration, we explore how the cultural, social, and material attributes of entrepreneurial ecosystems interact to influence gender inclusivity. Through in-depth interviews with a diverse range of ecosystem actors, we demonstrate how <em>entrepreneurial DNA</em>, <em>a tight-knit entrepreneurial community</em>, and <em>munificent state infrastructure</em> function as structures that both constrain and enable women entrepreneurs. In response, women act as agents, reshaping these structures through <em>advocacy</em> and <em>solidarity</em>. This study contributes to research on entrepreneurial ecosystems by revealing how ecosystem attributes can simultaneously perpetuate exclusion and enable transformation. It also offers policy implications, calling for holistic, systemic strategies to address persistent gender disparities in entrepreneurship.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"200 ","pages":"Article 115620"},"PeriodicalIF":10.5,"publicationDate":"2025-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144694839","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}