管理学最新文献

{"title":"Employees' Reactions to a Citizen Incivility Climate: A Multilevel Multisource Study.","authors":"Sylvie Guerrero, Marie-Ève Lapalme, Kathleen Bentein","doi":"10.1177/0734371X231175336","DOIUrl":"10.1177/0734371X231175336","url":null,"abstract":"<p><p>Although public service employees are regularly exposed to uncivil behavior by citizens, we still know little about the effects of these incivilities. This study aims to examine the reactions of public employees who work in a climate of citizen incivility. Using a multilevel multisource design, we examine the indirect effects of citizen incivility climate on employee withdrawal and helping behaviors via job tension, and test the moderating influence of employees' public service motivation on these relationships. Our analyses were performed using data collected from a sample of 734 employees and 77 supervisors working in Canadian public libraries. Results show that public servants who work in a climate of citizen incivility experience greater job tension and consequently show more withdrawal and less helping behaviors. Our results also show that public service motivation acts as a buffer against the detrimental effects of incivility climate on helping behaviors, but not against withdrawal.</p>","PeriodicalId":4,"journal":{"name":"ACS Applied Energy Materials","volume":" ","pages":"821-841"},"PeriodicalIF":4.2,"publicationDate":"2024-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11481042/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41752446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"材料科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Digital knowledge management in agile self-tuning organisations: a multiple case study","authors":"Piera Centobelli, Roberto Cerchione, Eugenio Oropallo, Armando Papa, Stefano Palermo","doi":"10.1108/jkm-04-2024-0460","DOIUrl":"https://doi.org/10.1108/jkm-04-2024-0460","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Given the evolution that knowledge management (KM) has undergone since the advent of the digital transition, the purpose of this paper is to evaluate how KM processes have changed as a result of agile organisations’ adoption of digital technologies.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Years have passed since the onset of the fourth industrial revolution, and the technologies unique to this revolution have permeated every organisation to varying degrees. Whether organisations have been at the forefront of technological innovation or have had to adapt to much more advanced digitised processes, they have had to change how they manage operations internally and with the remainder of the supply chain they serve. These changes have been much more significant for agile organisations, which rely heavily on digital systems and have strong supplier and customer interactions. Due to the large amount of data generated, these organisations are referred to as knowledge-intensive businesses, and as a result, their KM processes are of the utmost importance. For this reason, a multiple case study with a grounded theory approach has been implemented to carry out a field analysis.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results show that Industry 4.0 technological advances can be included in the scientific debate on KM and agile innovation, given the effects that such technologies have on organisations.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>In today’s increasingly connected world, these findings have the potential to generate significant economic value by improving coordination and collaboration in KM processes.</p><!--/ Abstract__block -->","PeriodicalId":48368,"journal":{"name":"Journal of Knowledge Management","volume":"12 1","pages":""},"PeriodicalIF":7.0,"publicationDate":"2024-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142665460","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Efficacy of the mLab App: a randomized clinical trial for increasing HIV testing uptake using mobile technology.","authors":"Rebecca Schnall, Thomas Foster Scherr, Lisa M Kuhns, Patrick Janulis, Haomiao Jia, Olivia R Wood, Michael Almodovar, Robert Garofalo","doi":"10.1093/jamia/ocae261","DOIUrl":"https://doi.org/10.1093/jamia/ocae261","url":null,"abstract":"<p><strong>Objective: </strong>To determine the efficacy of the mLab App, a mobile-delivered HIV prevention intervention to increase HIV self-testing in MSM and TGW.</p><p><strong>Materials and methods: </strong>This was a randomized (2:2:1) clinical trial of the efficacy the mLab App as compared to standard of care vs mailed home HIV test arm among 525 MSM and TGW aged 18-29 years to increase HIV testing.</p><p><strong>Results: </strong>The mLab App arm participants demonstrated an increase from 35.1% reporting HIV testing in the prior 6 months compared to 88.5% at 6 months. In contrast, 28.8% of control participants reported an HIV test at baseline, which only increased to 65.1% at 6 months. In a generalized linear mixed model estimating this change and controlling for multiple observations of participants, this equated to control participants reporting a 61.2% smaller increase in HIV testing relative to mLab participants (P = .001) at 6 months. This difference was maintained at 12 months with control participants reporting an 82.6% smaller increase relative to mLab App participants (P < .001) from baseline to 12 months.</p><p><strong>Discussion and conclusion: </strong>Findings suggest that the mLab App is well-supported, evidence-based, behavioral risk-reduction intervention for increasing HIV testing rates as compared to the standard of care, suggesting that this may be a useful behavioral risk-reduction intervention for increasing HIV testing among young MSM.</p><p><strong>Trial registration: </strong>This trial was registered with Clinicaltrials.gov NCT03803683.</p>","PeriodicalId":50016,"journal":{"name":"Journal of the American Medical Informatics Association","volume":" ","pages":""},"PeriodicalIF":4.7,"publicationDate":"2024-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142669892","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Scenes From a Sociolegal Career: An Informal Memoir","authors":"Robert A. Kagan","doi":"10.1111/rego.12638","DOIUrl":"https://doi.org/10.1111/rego.12638","url":null,"abstract":"This memoir describes the 40-year unfolding, project by project, of my sociolegal field research on legal and regulatory processes. It provides brief accounts of my interactions and interviews with regulatory officials and with businesspeople responsible for regulatory compliance. It also describes my ventures into the cross-national comparison of legal and regulatory institutions and the political systems that shape and support them.","PeriodicalId":21026,"journal":{"name":"Regulation & Governance","volume":"226 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142670378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"International product adaptation and performance: A systematic analysis of the literature and agenda for future research","authors":"Eleni Tsougkou ,&nbsp;John W. Cadogan ,&nbsp;Nathaniel Boso ,&nbsp;Ian R. Hodgkinson ,&nbsp;João S. Oliveira ,&nbsp;Tommi Laukkanen ,&nbsp;Nahid Yazdani ,&nbsp;Vicky M. Story","doi":"10.1016/j.jwb.2024.101597","DOIUrl":"10.1016/j.jwb.2024.101597","url":null,"abstract":"<div><div>There is a lack of consensus on what the international product adaptation (IPA) concept involves, and only a partial understanding of its outcomes. Our analysis of the IPA-performance link uncovers, for the first time, the multidimensional nature of IPA. We show how the operational approaches used to explore IPA change its meaning across studies, demonstrate that IPA has different impacts across performance types, and highlight the range of mechanisms governing IPA's performance relationships. We present a set of issues that need to be accounted for to build a better theory of IPA's performance consequences, and a roadmap for future research.</div></div>","PeriodicalId":51357,"journal":{"name":"Journal of World Business","volume":"60 1","pages":"Article 101597"},"PeriodicalIF":8.9,"publicationDate":"2024-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142656647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Unleashing cultural diversity knowledge for improved knowledge sharing and integration: an in-depth qualitative analysis","authors":"Yasir Latif, Neil Harrison, Hye-Eun Chu, Ashish Malik, Mai Nguyen","doi":"10.1108/jkm-08-2023-0755","DOIUrl":"https://doi.org/10.1108/jkm-08-2023-0755","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to investigate international students’ experiences through a lens of knowledge management perspective, emphasizing their strategies for knowledge management in tandem with cultural adaptation. The primary objective is to elucidate how international students navigate cultural differences and use knowledge management strategies to augment their learning and integration, thereby supporting their academic progress in a new academic environment.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>An in-depth qualitative research strategy was used, using semistructured interviews with Pakistani doctoral students who were studying in Australia. A thematic analysis was conducted to identify recurring themes and patterns in the data.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings reveal that international students adeptly adopt various knowledge management strategies to facilitate cultural adaptation. These strategies encompass embracing otherness through a sense of belonging, engaging in both personal and shared learning experiences, achieving individual success, and using critical inquiry as a guiding framework for observations. Notably, this study underscores the pivotal role played by cultural competence in conjunction with social networks, influencing cultural intelligence and, subsequently, impacting knowledge sharing and integration for academic progress.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>This study’s findings provide practical insights for higher education institutions and policymakers, emphasizing the importance of supporting international students in their cultural adaptation and knowledge management endeavors. These practical implications encompass fostering a welcoming and inclusive environment, supporting intercultural engagement, using technology for enhanced learning and communication and promoting the development of cultural intelligence among international students.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study contributes to the literature on international student experiences and knowledge management by providing insights into the strategies used by international students to navigate knowledge of cultural differences to enhance their learning experiences and advance academic progress. These findings contribute to a deeper understanding of the intersection between cultural adaptation and core knowledge management concepts of knowledge sharing and integration in the context of higher education.</p><!--/ Abstract__block -->","PeriodicalId":48368,"journal":{"name":"Journal of Knowledge Management","volume":"12 1","pages":""},"PeriodicalIF":7.0,"publicationDate":"2024-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142642573","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Roles of related and unrelated external technologies in shaping regional breakthrough technological advantages","authors":"Wei Liao,&nbsp;Jianping Gu,&nbsp;Kaijian Li","doi":"10.1016/j.techfore.2024.123871","DOIUrl":"10.1016/j.techfore.2024.123871","url":null,"abstract":"<div><div>Technological innovation serves as an intrinsic driver for regional economic development, particularly wherein breakthrough innovations exert a profound impact on the continuous evolution of regional technologies and industrial upgrading. Given the uneven distribution of innovation resources and technological capabilities across regions, regions should not only focus on indigenous innovation but also consider how to leverage knowledge from outside the region. This approach is crucial for breaking the path dependency of innovation to achieve regional technological breakthrough. Our paper broadens the technological relatedness framework from a local scope to an inter-regional context by introducing the concept of external technological densities. Specifically, we investigate the nuanced roles of external technologies distinguished by relatedness and unrelatedness, in shaping the trajectories of regional breakthrough technological innovation. Our research underscores the crucial role of assimilating knowledge spillovers from related external technologies for catching-up regions, as such integration fosters breakthrough innovations, while the inclusion of unrelated external technologies exhibits adverse effects. Moreover, both external identical technology and external related technology complement local related technology, jointly facilitating breakthroughs in relative technological advantages. However, in high-complexity cities and technological domains, it is more critical to leverage local related and unrelated technologies rather than relying on external knowledge spillovers.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"210 ","pages":"Article 123871"},"PeriodicalIF":12.9,"publicationDate":"2024-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142660270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Does tour guides’ ethical behavior matter for tourists’ revisit and recommendation intentions? Examining with a gender perspective","authors":"Aslı Sultan Eren, Bekir Bora Dedeoğlu, Fevzi Okumus","doi":"10.1108/tr-10-2023-0708","DOIUrl":"https://doi.org/10.1108/tr-10-2023-0708","url":null,"abstract":"&lt;h3&gt;Purpose&lt;/h3&gt;\u0000&lt;p&gt;This study aims to investigate the impact of tour guides’ ethical behavior on tourist satisfaction, intention to revisit and to recommend and examine whether gender plays a moderating role in these relationships.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Design/methodology/approach&lt;/h3&gt;\u0000&lt;p&gt;The study was conducted in the Cappadocia Destination in Turkiye. A total of 910 participants were included in the study. The partial least squares structural equation modeling (PLS-SEM) method was used to examine the research model in this study.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Findings&lt;/h3&gt;\u0000&lt;p&gt;The study results indicate that the ethical behavior of tour guides has a significant impact on tourists’ satisfaction with the tour, satisfaction with the tour guide, recommendation intention and revisit intention. Furthermore, the study found that the effect of ethical behavior on these outcomes was more pronounced among male tourists than female tourists.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Research limitations/implications&lt;/h3&gt;\u0000&lt;p&gt;Despite the tourists’ satisfaction, they may want to remember the experience using mental time travel, and they may fear not having the same positive experience during any revisits. Tour guides should be given continuous training on the concept of professional ethics throughout their education and professional life. The factors causing higher ethical perceptions in male tourists than female tourists may be examined in further studies (i.e. marital status).&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Originality/value&lt;/h3&gt;\u0000&lt;p&gt;The research fills an important gap in the literature by shedding light on the significance of ethical behavior in the context of tour guides, a topic that has received relatively little attention. In particular, the results obtained reveal the originality of the study. Besides that, investigating the moderating role of gender and determining the behavioral intentions of male and female individuals according to the ethical behaviors of tour guides are important for the future of Cappadocia tourism.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;目的&lt;/h3&gt;\u0000&lt;p&gt;本研究旨在（1）调查导游的道德行为对游客满意度、重游意向和推荐意向的影响; （2）研究性别在这些关系中是否起到调节作用。&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;设计/方法/途径&lt;/h3&gt;\u0000&lt;p&gt;研究在土耳其卡帕多西亚目的地进行。共有 910 名参与者参与研究。本研究采用 PLS-SEM 方法检验研究模型。&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;研究结果&lt;/h3&gt;\u0000&lt;p&gt;研究结果表明, 导游的道德行为对游客的旅游满意度、对导游的满意度、推荐意向和重游意向有显著影响。此外, 研究还发现, 道德行为对这些结果的影响在男性游客中比在女性游客中更为明显。&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;影响&lt;/h3&gt;\u0000&lt;p&gt;尽管游客对心理时空旅行（MTT）感到满意, 但他们可能希望记住曾经的经历, 而且他们可能担心在重游时无法获得同样的积极体验。导游应在整个教育和职业生涯中不断接受有关职业道德观念的培训。在进一步的研究中, 可以探讨导致男性游客道德观念高于女性游客的因素（如婚姻状况）。&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;原创性&lt;/h3&gt;\u0000&lt;p&gt;这项研究填补了文献中的一个重要空白, 揭示了导游道德行为的重要性, 而这一主题受到的关注相对较少。尤其是所获得的结果揭示了这项研究的原创性。此外, 调查性别的调节作用, 并根据导游的道德行为确定男性和女性的行为意向, 对今后卡帕多西亚旅游业的研究具有重要意义。此外, 本研究还具有创新性的解决建议和实际意义。&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Propósito&lt;/h3&gt;\u0000&lt;p&gt;Este estudio pretende (1) investigar el impacto del comportamiento ético de los guías turísticos en la satisfacción de los turistas, la intención de volver a visit","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":"5 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142637513","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"First impressions: An analysis of professional stereotypes and their impact on sector attraction","authors":"Mette Jakobsen, Fabian Homberg","doi":"10.1111/puar.13900","DOIUrl":"https://doi.org/10.1111/puar.13900","url":null,"abstract":"Public sector professionals are often negatively portrayed with ascriptions such as “ineffective” and “lazy.” Such negative connotations might disadvantage public sector organizations when trying to attract applicants, as it can reflect negatively on individuals' social identities. With this pre-registered experimental study, we examine stereotypes of public and private sector workers with and without a signal of specific professions present across both the public and private sector. We examine how this influences attraction in the initial phases of a job search before tangible job attributes become visible. Our study among 290 job seeking citizens in the United Kingdom provides evidence for a generic public sector worker bias, but the bias diminishes when the specific profession is known. Furthermore, we find that job seekers are less attracted to public employment and that this relationship is influenced by a negativity bias against public sector workers. We discuss implications of the study.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"115 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142670379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Traveling with ChatGPT and providing translation services for travelers","authors":"Zheng Kundan, Md Sazzad Hossain, Mohammad Shahidul Islam, M. Omar Parvez","doi":"10.1108/tr-04-2024-0316","DOIUrl":"https://doi.org/10.1108/tr-04-2024-0316","url":null,"abstract":"&lt;h3&gt;Purpose&lt;/h3&gt;\u0000&lt;p&gt;Language barriers have always been obstacles to traveling abroad, making travelers less interested. This study aims to investigate how ChatGPT, as a translator, affects travelers’ behavioral intentions based on the perceived language barriers using the ChatGPT voice translation app.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Design/methodology/approach&lt;/h3&gt;\u0000&lt;p&gt;A total of 531 responses were collected over a specific survey period using a cross-sectional time frame. This study proposed a research model based on technology acceptance model (TAM) and unified theory of acceptance and use of technology (UTAUT), and the proposed hypotheses were investigated using bootstrapping techniques and Smart-PLS analysis.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Findings&lt;/h3&gt;\u0000&lt;p&gt;This study’s results are significant as they reveal that ChatGPT enables translated service to travelers and enhances their willingness to travel abroad. This finding indicates a considerable enhancement in the traveler’s confidence in communicating with residents, thereby emphasizing ChatGPT’s pivotal role in overcoming language barriers in the travel industry.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Originality/value&lt;/h3&gt;\u0000&lt;p&gt;This research is novel in its approach as it delineates the influence of ChatGPT’s translation services on travelers’ willingness and behavioral intentions regarding international travel. By filling a significant gap in the existing literature, this study provides a fresh perspective on the role of technology in overcoming language barriers in the travel industry.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;目的&lt;/h3&gt;\u0000&lt;p&gt;语言障碍一直是出国旅行的障碍, 使旅行者不太感兴趣。本研究调查了作为翻译工具的ChatGPT, 基于ChatGPT语音翻译应用程序感知到的语言障碍, 如何影响旅行者的行为意图。&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;方法&lt;/h3&gt;\u0000&lt;p&gt;使用横断面时间框架共收集了531份调查问卷。本研究提出了一个基于TAM和UTAUT的研究模型, 并使用bootstrapping技术和Smart-PLS分析对提出的假设进行了研究。&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;研究结果&lt;/h3&gt;\u0000&lt;p&gt;该研究结果具有重要意义, 因为它们揭示了ChatGPT可以为旅行者提供翻译服务, 并增强了他们出国旅游的意愿。这一发现表明旅行者与当地居民沟通的信心大大增强, 从而强调了ChatGPT在克服旅游行业语言障碍方面的关键作用。&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;原创性/价值&lt;/h3&gt;\u0000&lt;p&gt;本研究在方法上是新颖的, 讨论了ChatGPT翻译服务对旅行者国际旅行意愿和行为意图的影响。本研究为了解技术在克服旅行语言障碍方面的作用提供了一个新的视角, 填补了相关研究缺口。&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Objetivo&lt;/h3&gt;\u0000&lt;p&gt;Las barreras lingüísticas han sido siempre un obstáculo para viajar al extranjero, lo que ha restado interés a los viajeros. Este estudio investiga cómo ChatGPT, como traductor, afecta a las intenciones de comportamiento de los viajeros en función de las barreras lingüísticas percibidas utilizando la aplicación de traducción de voz ChatGPT.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Métodos&lt;/h3&gt;\u0000&lt;p&gt;Se recogieron un total de 531 respuestas a lo largo de un periodo de encuesta específico utilizando un marco temporal transversal. Este estudio propuso un modelo de investigación basado en Modelo de Aceptación de la Tecnología (TAM) y Modelo Unificado de Aceptación y Uso de Tecnología (UTAUT), y las hipótesis propuestas se investigaron mediante técnicas de bootstrapping y análisis Smart-PLS.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;R","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":"12 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142637541","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}