管理学最新文献

{"title":"The power of personal losses: How the loss-gain frame influences public green participation intentions","authors":"Chunfeng Chen,&nbsp;Depeng Zhang,&nbsp;Lu Zhu,&nbsp;Junbao Wu","doi":"10.1016/j.jretconser.2025.104296","DOIUrl":"10.1016/j.jretconser.2025.104296","url":null,"abstract":"<div><div>Despite the growing public awareness of environmental issues, a common gap between attitude and behavior persists. Effectively promoting public participation in pro-environmental actions remains a critical challenge in enhancing environmental governance. This research focuses on the gain-loss framing of green appeals and develops a research model to investigate the influence of different framing types (personal loss vs. collective gain) on the public's intention to engage in green behavior. Through four experiments, including both field and laboratory studies, the research demonstrates that framing green appeals in terms of personal losses is more likely to foster a higher intention to engage in green behavior than framing them in terms of collective gains. The underlying mechanism of this effect is that emphasizing personal losses strengthens the public's sense of psychological empowerment, thereby increasing their sense of green self-accountability, which, in turn, boosts their intentions to participate in green behaviors. However, this effect is moderated by individuals' green self-efficacy. The higher an individual's green self-efficacy, the weaker the impact of the gain-loss framing on their psychological empowerment.</div></div>","PeriodicalId":48399,"journal":{"name":"Journal of Retailing and Consumer Services","volume":"85 ","pages":"Article 104296"},"PeriodicalIF":11.0,"publicationDate":"2025-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143724656","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The effect of stress on compliance with health-related advertising","authors":"Sheng Bi ,&nbsp;Menglin Li","doi":"10.1016/j.jbusres.2025.115328","DOIUrl":"10.1016/j.jbusres.2025.115328","url":null,"abstract":"<div><div>Given the growing importance of health-related advertising, in our research we examined how the persuasiveness of health-related advertisements is affected by a new antecedent: stress, a universal and draining experience. A series of five studies (including one survey and four experiments) revealed that people are more willing to comply with health-related advertising when they feel stressed. This is because stress increases consumers’ tendency to avoid risk, which consequently prompts their compliance with health-related advertising. Moreover, consumers’ promotion focus was found to be a boundary condition for the effect of stress on compliance with health-related advertising, with the effect being weaker among promotion-focused consumers. Our findings not only reveal a novel variable that could promote health compliance but also suggest what marketers should do to bolster the effectiveness of health-related advertising.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"193 ","pages":"Article 115328"},"PeriodicalIF":10.5,"publicationDate":"2025-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143725201","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"When humble AI meets narcissistic customers: A terror management perspective","authors":"Jing Liu ,&nbsp;Fu-Chieh Hsu ,&nbsp;Jing Yu ,&nbsp;Jie Cao ,&nbsp;Huiwen Mai","doi":"10.1016/j.ijinfomgt.2025.102904","DOIUrl":"10.1016/j.ijinfomgt.2025.102904","url":null,"abstract":"<div><div>The advancement of artificial intelligence (AI) has introduced unprecedented existential threats and social issues. This research integrates the understudied humility traits into AI assistants to mitigate the rising AI threat, exploring the interactions between AI humility, perceived AI threat, and customer narcissism on service satisfaction. Findings from the three-way interaction in a between-subjects quasi-experimental design reveal that under low AI threat, humble AI assistants enhance parasocial interaction and satisfaction, particularly for customers with low to moderate narcissism. Conversely, under high AI threat, these traits may be ineffective or counterproductive for such customers, while highly narcissistic individuals may still benefit. This research mainly contributes to the literature by extending humility to non-human entities to introduce a new coping with existential anxiety themed in terror management theory.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"83 ","pages":"Article 102904"},"PeriodicalIF":20.1,"publicationDate":"2025-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143726210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The relationship between attending a lecture in-person, synchronously online or asynchronously online and student grade","authors":"Koen van den Oever ,&nbsp;Stephanie Koornneef","doi":"10.1016/j.ijme.2025.101171","DOIUrl":"10.1016/j.ijme.2025.101171","url":null,"abstract":"<div><div>Recently, a synchronous online education mode has been developed and extensively used: livestreams of lectures. Although the literature shows that fully online courses yield worse learning outcomes than those that have a blended format, we argue that livestreams offer the advantages of online education, while not having its drawbacks. We analyze the effects of attending a lecture synchronously online, asynchronously online, or in-person. This is studied for a large undergraduate course in which over 700 students attended and could self-select in the mode of education per lecture. This within-person variance allowed for identifying the effects of the mode of education on their performance for the section in their exam that reflected that lecture's content. No significant differences between attending a lecture synchronously online, asynchronously online, or in-person are found. This paper contributes to the literature by showing the efficacy of a multimodal setup for a course.</div></div>","PeriodicalId":47191,"journal":{"name":"International Journal of Management Education","volume":"23 2","pages":"Article 101171"},"PeriodicalIF":6.0,"publicationDate":"2025-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143725170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Fostering hospitality employees’ service-oriented organizational citizen behavior through managerial coaching behavior: A multilevel mixed methods study","authors":"Zhen Yan ,&nbsp;Zuraina Dato Mansor ,&nbsp;Wei Chong Choo ,&nbsp;Na Bai","doi":"10.1016/j.ijhm.2025.104203","DOIUrl":"10.1016/j.ijhm.2025.104203","url":null,"abstract":"<div><div>This study seeks to examine the links between managerial coaching behavior (MCB) and employees’ service-oriented organizational citizen behavior (service-oriented OCB), the mediating role of harmonious passion (HP) and the moderating role of growth need strength (GNS) in the hospitality sector. A mixed methods sequential explanatory design was employed, which consisted of a quantitative phase, where survey data were collected and analyzed, followed by a qualitative phase, where a specific case study was conducted. The quantitative findings revealed that MCB exerted a cross-level positive effect on service-oriented OCB, which was mediated by HP at the individual level. Moreover, the effect of MCB on HP was stronger when GNS was high and weaker when GNS was low. Furthermore, HP mediated the interaction between MCB and GNS on service-oriented OCB. The qualitative findings reported interviewees’ viewpoints and successfully explained the “why” and “how” behind the influence of MCB on service-oriented OCB, complementing and enhancing comprehension of the quantitative results. These findings suggest that hospitality organizations should promote MCB to enhance employees’ service-oriented OCB and focus on boosting HP and nurturing high level of GNS to maximize the positive impact of MCB.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"129 ","pages":"Article 104203"},"PeriodicalIF":9.9,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143726042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The rise and fall of the social media platform Flickr: Implications for nature recreation research","authors":"Tatu Leppämäki ,&nbsp;Vuokko Heikinheimo ,&nbsp;Johanna Eklund ,&nbsp;Anna Hausmann ,&nbsp;Tuuli Toivonen","doi":"10.1016/j.jort.2025.100880","DOIUrl":"10.1016/j.jort.2025.100880","url":null,"abstract":"<div><div>Social media is increasingly used as data source for studying nature recreation, with Flickr being one of the most used sources. Nevertheless, a detailed understanding of these global social media datasets – their geographical and temporal distributions – remains limited. First, we reviewed literature studying nature recreation with social media data to investigate how Flickr has been used and what has motivated its use for research purposes. Second, we described the spatiotemporal characteristics of 229 million georeferenced uploads and 1.5 million users in general and in protected areas during 2010–2022. Finally, we tested the reliability of data acquisition via Flickr’s Application Programming Interface (API). We found extensive use of Flickr in nature recreation research, where its use is most often motivated by data accessibility. However, the volume of Flickr data and the platform’s active user base in 2022 had more than halved from its peak in 2011. Geographically, the use of Flickr is strongly biased to Europe and North America. Flickr data are scarcely available from less-visited protected areas. Much of Flickr data from African and Asian protected areas are produced by visitors from Europe and North America. Finally, we found that Flickr’s API responds inconsistently to spatiotemporal queries, compromising the acquisition of full coverage datasets and the transparency and transferability of research. Flickr has been an important data source despite its relatively small and geographically concentrated user base. Future research use of the data requires careful consideration of these limitations and their impacts in different research contexts.</div></div><div><h3>Management implications</h3><div><ul><li><span>•</span><span><div>Flickr is a popular data source in nature recreation research for analysing visitation patterns and preferences of people.</div></span></li><li><span>•</span><span><div>Insights from Flickr can inform plans and strategies for sustainable management of nature-based tourism and recreation, however, underlying properties of the data should be acknowledged when using these data.</div></span></li><li><span>•</span><span><div>Flickr’s popularity has dropped and the data are skewed towards active users in the Global North.</div></span></li><li><span>•</span><span><div>Flickr’s API may cause inconsistencies in data acquisition, jeopardizing repeatability of findings.</div></span></li><li><span>•</span><span><div>Thus, the usefulness of these data for understanding nature-based recreation is limited and a critical view is needed when using them in research and practice.</div></span></li></ul></div></div>","PeriodicalId":46931,"journal":{"name":"Journal of Outdoor Recreation and Tourism-Research Planning and Management","volume":"50 ","pages":"Article 100880"},"PeriodicalIF":3.6,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143715490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"To hasten slowly: The prudence of slow AI implementation in public relations","authors":"Emma Christensen ,&nbsp;Rickard Andersson","doi":"10.1016/j.pubrev.2025.102557","DOIUrl":"10.1016/j.pubrev.2025.102557","url":null,"abstract":"<div><div>Public relations professionals’ use of generative artificial intelligence (GenAI) tripled during 2023. Despite this surge, there is a notable lack of in-field studies examining GenAI and other CommTech implementation in public relations. To address this research gap, we adopt the view of the digital transformation of public relations as a socio-technical change process and explore how a communication department in a large Danish municipality approached the implementation of AI, drawing upon the socio-technical system view of technology implementation (STS) as our analytic lens. Instead of hasty implementation, the department spent one year on a learning process, providing them with the knowledge and skills needed to secure a sound and sustainable implementation. We contribute to the emerging literature on CommTech, AI, and AI implementation in public relations by highlighting the importance of thoroughly exploring and evaluating GenAI prior to implementation and actively involving co-workers in organizing and executing such projects. To encapsulate our findings, we introduce the concept and practice of Slow Implementation, emphasizing the importance of dedicating time to the implementation phase.</div></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"51 2","pages":"Article 102557"},"PeriodicalIF":4.1,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143715645","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Stakeholder orientation and accounting conservatism: Evidence from State-Level constituency statutes","authors":"Suresh Radhakrishnan ,&nbsp;Ke Wang ,&nbsp;Zheng Wang","doi":"10.1016/j.jaccpubpol.2025.107295","DOIUrl":"10.1016/j.jaccpubpol.2025.107295","url":null,"abstract":"<div><div>We find that the staggered adoption of state-level constituency statutes leads to a significant decrease in accounting conservatism. Constituency statutes allow directors to consider stakeholder interests when making business decisions, thereby increasing firms’ stakeholder orientation. As firms shift attention to stakeholder interests, stakeholders become less concerned about shareholder expropriation and thus demand less conservatism. Cross-sectional analyses show stronger effects for firms with greater agency conflict between shareholders and nonfinancial stakeholders (i.e., customers, suppliers, and employees) and for firms where shareholders and debtholders have lower demand for conservatism. In additional analyses, we find that the adoption of constituency statutes does allow firms to implement corporate policies that are more friendly to their employees, customers, and suppliers. We also show that the effect of constituency statutes on conservatism still holds when the statutes only cover nonfinancial stakeholders (but not debtholders).</div></div>","PeriodicalId":48070,"journal":{"name":"Journal of Accounting and Public Policy","volume":"51 ","pages":"Article 107295"},"PeriodicalIF":3.3,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143715356","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Does travel sharing type promote creativity? The serial mediation effect of self-concept clarity and self-efficacy","authors":"Lujun Su ,&nbsp;Xiushan Wang ,&nbsp;Songshan Huang (Sam)","doi":"10.1016/j.tourman.2025.105194","DOIUrl":"10.1016/j.tourman.2025.105194","url":null,"abstract":"<div><div>Creativity has emerged as a significant outcome in tourism benefits literature. However, existing research has yet to explore the impact of travel sharing, an increasingly popular and ubiquitous aspect of tourism, on individual creativity. Drawing on constructive-developmental theory, this study examines how different types of travel sharing (desirability vs. feasibility) influence individual creativity in everyday life. Five studies revealed that desirability sharing, compared to sharing focused on feasibility, is more effective in stimulating individual creativity. Additionally, the research suggests that clarity of self-concept and self-efficacy act as sequential mediators in this relationship while sharing motivation plays a moderating role. Bridging the world of tourism and everyday life, our study contributes to the literature on travel sharing and creativity, providing valuable insights for both tourists and marketers on leveraging the strategies of travel sharing to promote creativity.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"110 ","pages":"Article 105194"},"PeriodicalIF":10.9,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143725924","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Unveiling the Nexus: Service robot support and proactive customer service performance in hospitality industry","authors":"Taeshik Gong","doi":"10.1016/j.ijhm.2025.104202","DOIUrl":"10.1016/j.ijhm.2025.104202","url":null,"abstract":"<div><div>This study investigates the impact of service robot support on proactive customer service performance in the hospitality industry. Grounded in the proactive motivation model, the mediating role of self-efficacy, intrinsic motivation, and positive affect is examined, while introducing service task complexity as a crucial moderator. The findings reveal that service robot support positively influences employee psychological states, leading to enhanced proactive customer service performance. Importantly, the effectiveness of service robot support is contingent on the complexity of service tasks, with optimal effects in moderately complex scenarios. Contributions to the literature include a nuanced understanding of the cognitive and emotional processes associated with service robot support. Practical implications extend to hospitality managers, guiding strategic deployment and employee well-being initiatives in the evolving landscape of human-robot collaboration. As the hospitality industry navigates technological advancements, this research provides actionable insights for leveraging service robots to enhance customer service.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"129 ","pages":"Article 104202"},"PeriodicalIF":9.9,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143726043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}