管理学最新文献

{"title":"Urban Digital Twins and metaverses towards city multiplicities: uniting or dividing urban experiences?","authors":"Javier Argota Sánchez-Vaquerizo","doi":"10.1007/s10676-024-09812-3","DOIUrl":"10.1007/s10676-024-09812-3","url":null,"abstract":"<p><p>Urban Digital Twins (UDTs) have become the new buzzword for researchers, planners, policymakers, and industry experts when it comes to designing, planning, and managing sustainable and efficient cities. It encapsulates the last iteration of the technocratic and ultra-efficient, post-modernist vision of smart cities. However, while more applications branded as UDTs appear around the world, its conceptualization remains ambiguous. Beyond being technically prescriptive about what UDTs are, this article focuses on their aspects of interaction and operationalization in connection to people in cities, and how enhanced by metaverse ideas they can deepen societal divides by offering divergent urban experiences based on different stakeholder preferences. Therefore, firstly this article repositions the term UDTs by comparing existing concrete and located applications that have a focus on interaction and participation, including some that may be closer to the concept of UDT than is commonly assumed. Based on the components found separately in the different studied cases, it is possible to hypothesize about possible future, more advanced realizations of UDTs. This enables us to contrast their positive and negative societal impacts. While the development of new immersive interactive digital worlds can improve planning using collective knowledge for more inclusive and diverse cities, they pose significant risks not only the common ones regarding privacy, transparency, or fairness, but also social fragmentation based on urban digital multiplicities. The potential benefits and challenges of integrating this multiplicity of UDTs into participatory urban governance emphasize the need for human-centric approaches to promote socio-technical frameworks able to mitigate risks as social division.</p>","PeriodicalId":51495,"journal":{"name":"Ethics and Information Technology","volume":"27 1","pages":"4"},"PeriodicalIF":3.4,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11584446/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142710416","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"哲学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Robotic companionship for solo diners: the role of robotic service type, need to belong and restaurant type","authors":"Jingwen (Daisy) Huang, IpKin Anthony Wong, Qi Lilith Lian, Huiling Huang","doi":"10.1108/ijchm-05-2024-0654","DOIUrl":"https://doi.org/10.1108/ijchm-05-2024-0654","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>What kind of robotic service do customers prefer when they dine out alone? This study aims to investigate how robotic service type affects solo diners’ attitude toward robotic service and restaurant revisit intention, through the mediation of rapport. It also examines the moderating effects of the need to belong and restaurant type.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Three experiments were conducted. Study 1 used a one-factor between-subjects design to test the effect of robotic service type on rapport and solo diners’ responses. Study 2 conducted a 2 (robotic service type: service-delivery vs entertainment) × need to belong quasi-experimental design to examine the moderation of need to belong. Study 3 used a 2 (robotic service type: service-delivery vs entertainment) × 2 (restaurant type: traditional restaurant vs solo-friendly restaurant) factorial between-subjects design to test the moderation of restaurant type. A qualitative study (Study 4) complements the experimental results based on semistructured interviews.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Entertainment (vs service-delivery) robotic service has a stronger effect on solo diners’ responses, with rapport serving as a mediator. Additionally, solo diners with a heightened need to belong demonstrate an intensified rapport effect when receiving entertainment-oriented robotic service. Furthermore, restaurant type plays a moderating role between robotic service type and consumer responses. For traditional restaurants, solo diners who receive entertainment (vs service-delivery) robotic service tend to form stronger rapport and favorable responses. The results of the qualitative study elucidate and support the hypothesized relationships of the experimental studies.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>Restaurant operators could consider offering entertainment-based smart devices that allow solo diners to indulge themselves during the dining encounter. Restaurants could also design environmental cues that can signify a sense of comfort, such as redesigning tables with individual seats for solo diners to enhance their perceptions of shared characteristics among other solo diners in the same space.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This research advances the literature on solo dining and robotic service, by investigating how human–robot interaction can fulfill solo diners’ relatedness goals, as self-determination theory suggests. This inquiry also represents an early attempt in the hospitality literature to empirically examine the influence of robotic service type on consumer responses through the mediation of rapport.</p><!--/ Abstract__block -->","PeriodicalId":13744,"journal":{"name":"International Journal of Contemporary Hospitality Management","volume":"27 1","pages":""},"PeriodicalIF":11.1,"publicationDate":"2024-12-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142879979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How to develop and validate experimental scenarios?","authors":"Gabriela Lelo de Larrea","doi":"10.1108/ijchm-04-2024-0495","DOIUrl":"https://doi.org/10.1108/ijchm-04-2024-0495","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This critical reflection aims to introduce a five-step process to develop and validate experimental scenarios.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The five-step process was developed by analyzing academic articles, research methodology books and encyclopedias. The researcher then synthesized the learnings and formulated foundational steps for developing and validating experimental scenarios. To illustrate this process, an example of its application in a service innovation acceptance study is presented.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>A review of academic sources revealed a lack of clear guidance on developing and validating experimental scenarios. The synthesis of fragmented information in the literature resulted in a five-step process for developing and validating experimental scenarios.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The resulting process serves as a first-of-its-kind research guide that enhances the validity and replicability of scenario-based experiments while addressing the gaps in scenario development and increasing the accessibility and impact of experimental research.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study contributes to the body of knowledge by addressing a methodological shortcoming in the literature, providing a clear process for developing valid experimental scenarios. To the best of the author’s knowledge, this is the first time that a systematic, easy-to-follow process for developing and validating scenarios is advanced.</p><!--/ Abstract__block -->","PeriodicalId":13744,"journal":{"name":"International Journal of Contemporary Hospitality Management","volume":"286 1","pages":""},"PeriodicalIF":11.1,"publicationDate":"2024-12-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142879628","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Mapping the Nexus: A Bibliometric Analysis and Social Network Analysis of Transformative Innovation Policies and Sustainable Development Goals","authors":"Pasquale Marcello Falcone, Ilaria Tutore","doi":"10.1002/bse.4104","DOIUrl":"https://doi.org/10.1002/bse.4104","url":null,"abstract":"The pursuit of sustainable development has become a critical global objective, especially in light of increasing global challenges. The United Nations Sustainable Development Goals (SDGs), established in 2015, aim to address poverty, protect the environment, and ensure prosperity for all. Transformative innovation policies (TIPs) are emerging as vital strategies in achieving these goals by fostering systemic change rather than incremental improvements. TIPs are distinct because they seek to instigate profound transformations in sectors, societies, and economies, focusing on collaboration among diverse stakeholders. This manuscript aims to provide a comprehensive literature review and social network analysis to understand and highlights the interplay between TIPs and SDGs and elucidate business and management roles in advancing this global agenda. By analyzing existing research and visualizing the relationships within the literature, this study highlights the significant role of TIPs in advancing SDGs. The findings emphasize the necessity of innovative, inclusive, and purpose‐driven approaches to reshape society toward sustainable and equitable development.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":"33 1","pages":""},"PeriodicalIF":13.4,"publicationDate":"2024-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142879974","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Reputation Effect of Repeated Green‐Bond Issuance and Its Impact on the Cost of Capital","authors":"Aleksandar Petreski, Dorothea Schäfer, Andreas Stephan","doi":"10.1002/bse.4111","DOIUrl":"https://doi.org/10.1002/bse.4111","url":null,"abstract":"This study explores the effect of frequent green‐bond issuance on a firm's financing costs. Using a sample of listed Swedish real estate companies issuing a total of 1074 bonds over the period from 2011 to 2021, difference‐in‐differences analyses and instrumental variable estimations are applied to identify the causal impact of frequent green‐bond vis‐à‐vis frequent non‐green‐bond issuance on a firm's cost of capital and credit rating. The paper argues that repetitive issuance lowers a firm's cost of capital, while the effects of first or one‐time green‐bond issuance are the opposite. In line with the reputation capital hypothesis, issuing green bonds even lowers the firm's cost of equity capital, while issuing non‐green bonds does not affect the cost of equity.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":"25 1","pages":""},"PeriodicalIF":13.4,"publicationDate":"2024-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142879970","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Bridging the Gap Between Legitimacy and Voluntary Disclosure Theory and Current Corporate Nonfinancial Reporting Practices: Insights From Japanese Companies","authors":"Kimitaka Nishitani, Jin Dong Park, Mohammad Badrul Haider","doi":"10.1002/bse.4119","DOIUrl":"https://doi.org/10.1002/bse.4119","url":null,"abstract":"The purpose of this study is to bridge the gap between conventional assumptions of legitimacy and voluntary disclosure theories and current practices of corporate nonfinancial reporting. The analysis conducts regressions using data on 244 Japanese companies in 2019 to clarify whether the triadic relationship between a company's nonfinancial reporting motivation and practices and user information satisfaction is consistent. It contributes to the literature by showing that conventional assumptions have limitations in explaining the triadic relationship and identifying the mechanism underpinning how corporate nonfinancial reporting functions. First, although companies are more motivated by financial accountability than legitimacy in nonfinancial reporting, these motivations are not directly opposing, but are instead relative. Second, even when the financial accountability and legitimacy motivations are clear, they do not consistently satisfy user information needs. Finally, companies fulfil the financial accountability role only after they fulfil the legitimacy role.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":"1 1","pages":""},"PeriodicalIF":13.4,"publicationDate":"2024-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142879971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Industrial Consumers Switching to Green Energy? An Application of the Theory of Market Choice Behaviour and Business Strategy","authors":"Deepak Sangroya, Yatish Joshi, Reeti Agarwal, Rsha Alghafes","doi":"10.1002/bse.4093","DOIUrl":"https://doi.org/10.1002/bse.4093","url":null,"abstract":"Strategic green energy adoption by industrial customers could effectively address the worsening situation of the environment, which has largely impacted the well‐being of humans. To promote an understanding of the behaviour of the industrial green energy consumer and the impact of green energy strategy, this paper examines how multidimensional green perceived value (GPV) constructs relate to loyalty through customer satisfaction and perceived switching cost. The proposed conceptual model was empirically validated through data gathered from cross‐sectional responses of industrial energy consumers using green energy strategies for their business operations. Results indicated that GPV is a multidimensional formative higher‐order construct formed by social value, emotional value, functional value, and conditional value dimensions. Further, GPV impacts customer loyalty positively via the mediating effect of customer satisfaction and perceived switching costs. The current study found that an industrial consumer voluntarily uses green energy due to financial incentives alone, while social and emotional dimensions also play a major part in tactical decision‐making related to the implementation of green energy strategy.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":"50 1","pages":""},"PeriodicalIF":13.4,"publicationDate":"2024-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142879978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Enhancing Sustainability in Renewable Energy Innovation: The Role of Peer Dynamics and Firm Characteristics Amid Climate Crises","authors":"Hiva Rastegar, Aymen Sajjad, Gabriel Eweje, Kazunori Kobayashi","doi":"10.1002/bse.4092","DOIUrl":"https://doi.org/10.1002/bse.4092","url":null,"abstract":"This study investigates peer influence on a firm's pursuit of renewable energy innovation following climate change–induced disasters. While mimetic pressures and competitive dynamics have been recognized as drivers of green innovation, the impact of external uncertainties, such as climate change–induced disasters, on these dynamics remains underexplored. This study fills this gap by revealing how firms pursue renewable energy innovation amid competitive pressures and environmental challenges. Utilizing the behavioral theory of the firm and the threat rigidity model, we analyze US firms' pursuit of renewable energy innovation following climatological disasters from 2013 to 2018 through a difference‐in‐difference‐in‐differences approach. Our findings reveal that peers' pursuit of renewable energy innovation can dampen a firm's own pursuit of renewable energy innovation postdisaster, and this effect is less pronounced among multinational enterprise subsidiaries. Theoretically, this study deepens our understanding of how climatological disasters shape competitive dynamics and innovation, challenging the view that competition invariably drives innovation. Practically, it provides insights into effective resource allocation and prioritizing collaborations for sustainability. For policy‐makers, the findings highlight the need for regulatory environments that encourage collaborative innovation and enhance resilience, directly contributing to Sustainable Development Goal 7 (affordable and clean energy) by promoting sustainable energy use.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":"64 1","pages":""},"PeriodicalIF":13.4,"publicationDate":"2024-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142874174","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The effect of inter-municipal cooperation on social assistance programs: Evidence from housing allowances in England","authors":"Thomas Elston, Germà Bel, Han Wang","doi":"10.1002/pam.22664","DOIUrl":"https://doi.org/10.1002/pam.22664","url":null,"abstract":"Decentralized implementation of means-tested social assistance programs requires significant organizational capacity among local governments. For other types of local public service, like refuse collection and utilities provision, inter-municipal cooperation has proven capable of reducing the cost of subnational policy implementation, especially for smaller municipalities. But few impact evaluations test whether the same benefits can be achieved for less capital-intensive and more co-produced services, like social assistance. Moreover, most evaluations focus on production costs alone, despite the potential trade-off with service quality. We analyze panel data describing both the cost and quality of housing allowance administration for 314 local authorities in England between 2009 and 2019, during which time 80 switched from autonomous services to inter-municipal cooperation. Using coarsened exact matching and stacked difference-in-differences, we find no evidence of short-term savings after cooperation, and only weak indications thereafter. We also observe declining processing speeds, increased maladministration, and signs of reduced payment accuracy, though mostly these are temporary effects. Altogether, these results suggest that, in this setting, inter-municipal cooperation may be unsuited to labor-intensive public services; that short- and long-term effects can differ; and that, even in the absence of a profit motive, quality shading remains a risk in cooperation reforms.","PeriodicalId":48105,"journal":{"name":"Journal of Policy Analysis and Management","volume":"61 1","pages":""},"PeriodicalIF":3.8,"publicationDate":"2024-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142873886","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Not a border crisis, but a labor market crisis: The often overlooked “pull” factor of U.S. border crossings","authors":"Dany Bahar","doi":"10.1002/pam.22665","DOIUrl":"https://doi.org/10.1002/pam.22665","url":null,"abstract":"This study investigates the link between Southwest U.S. border crossings and labor market tightness, measured by the job openings to unemployed ratio, over nearly 25 years (2000 to 2024). Analyzing monthly data, it finds a strong positive correlation, suggesting that increased border crossings strongly align with greater job availability. Exploiting data across different presidential administrations reveals no statistically significant differences in this relationship, regardless of the President's party. The findings suggest a natural economic adjustment mechanism in which crossings naturally decrease as the labor market cools.","PeriodicalId":48105,"journal":{"name":"Journal of Policy Analysis and Management","volume":"83 6 1","pages":""},"PeriodicalIF":3.8,"publicationDate":"2024-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142873884","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}