Information Systems and e-Business Management最新文献

Overcome the gender gap: analyzing massive open online courses through the lens of stereotype threat theory

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2025-02-20 DOI: 10.1007/s10257-024-00696-w

Daniel Stattkus, Lorena Göritz, Katharina-Maria Illgen, Jan Heinrich Beinke, Oliver Thomas

{"title":"Overcome the gender gap: analyzing massive open online courses through the lens of stereotype threat theory","authors":"Daniel Stattkus, Lorena Göritz, Katharina-Maria Illgen, Jan Heinrich Beinke, Oliver Thomas","doi":"10.1007/s10257-024-00696-w","DOIUrl":"https://doi.org/10.1007/s10257-024-00696-w","url":null,"abstract":"Despite ongoing progress towards gender equality in education, women remain significantly underrepresented in computer science—a field still shaped by stereotypical expectations in our society. This gap is evident in both traditional classroom settings and online learning platforms such as MOOCs, where women face psychological barriers that hinder their learning success. As MOOCs increase accessibility and democratize education, it’s particularly important to address the barriers women face in these platforms. By analyzing 338,459 negative reviews from 8,067 IT and software courses offered by the MOOC provider Udemy, we explored the differences in how men and women experience these online learning environments. Our analysis was complemented by ten expert interviews, which helped us develop key propositions to explain these gender-based differences and derive guidelines to overcome them. Our results reveal that men and women criticize similar topics in IT courses, demonstrating that they do not belong to different user groups. However, differences between male and female reviews emerge within each topic. These differences are reflected in different communication styles, demands and areas of emphasis, shaped by gender-specific backgrounds, socialization processes and stereotypes. To overcome these differences, we propose seven guidelines drawing form Stereotype Threat Theory for designing gender-inclusive online courses that focus on inclusive communication and representation, creating supportive learning environments, and implementing high-quality, bias-aware educational practices. Aiming to foster greater participation and success for women in computer science.","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"47 1","pages":""},"PeriodicalIF":3.6,"publicationDate":"2025-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143452380","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

What drives customers to engage with social commerce: a systematic review and factor derivation approach

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2025-02-13 DOI: 10.1007/s10257-025-00700-x

Abdelsalam Busalim, Shahla Asadi

{"title":"What drives customers to engage with social commerce: a systematic review and factor derivation approach","authors":"Abdelsalam Busalim, Shahla Asadi","doi":"10.1007/s10257-025-00700-x","DOIUrl":"https://doi.org/10.1007/s10257-025-00700-x","url":null,"abstract":"Social commerce (s-commerce), as a new form of e-commerce, has transformed customer behavior with the rise of social networking sites (SNSs). This development has created new opportunities for online businesses seeking to establish customer-centric operations and leverage the power of SNSs by implementing effective customer engagement strategies for a competitive advantage. However, limited effort has been devoted to evaluating the current state of research in this area and consolidating the factors that drive individuals to engage in s-commerce. Therefore, this study conducted a Systemic Literature Review (SLR) to explore existing research on s-commerce and customer engagement, employing a factor derivation approach to identify and categorise the most prominent engagement factors. The findings classify these factors into three key dimensions: social, technological, and motivational. By offering a comprehensive theoretical framework, this study contributes to advancing empirical research and deepening our understanding of the mechanisms that stimulate customer engagement within the s-commerce landscape.","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"60 1","pages":""},"PeriodicalIF":3.6,"publicationDate":"2025-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143401538","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Decentralized autonomous organization in built environments: applications, potential and limitations

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2025-01-26 DOI: 10.1007/s10257-025-00699-1

Reachsak Ly, Alireza Shojaei

{"title":"Decentralized autonomous organization in built environments: applications, potential and limitations","authors":"Reachsak Ly, Alireza Shojaei","doi":"10.1007/s10257-025-00699-1","DOIUrl":"https://doi.org/10.1007/s10257-025-00699-1","url":null,"abstract":"The operations of built environment-related sectors are often run on centralized organizational structures. This centralized approach could lead to operational challenges that restrict efficiency, hinder transparency, and misalign with the community’s interests. The emergence of decentralized autonomous organization (DAO) presents a promising avenue for addressing these issues by leveraging blockchain technology and decentralized governance models. This paper presents a review of DAO, examining its existing applications, limitations, and potential use cases in the built environment. Seven categories of DAO applications in the built environment were identified and discussed. The study also explores DAO’s fundamentals, including its governance characteristics, operational mechanism, limitations and technical implementation, and corresponding challenges. Finally, this study highlights three potential areas in the built environment for future DAO use cases. This article serves as an essential reference for future academics, professionals, and policy regulators interested in learning more about the integrations of DAO in the built environment.","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"113 1","pages":""},"PeriodicalIF":3.6,"publicationDate":"2025-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143044148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A framework for nurturing champions of digital innovation

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2025-01-26 DOI: 10.1007/s10257-024-00697-9

Svea Horstmann, Katharina Drechsler, Leona Chandra Kruse

{"title":"A framework for nurturing champions of digital innovation","authors":"Svea Horstmann, Katharina Drechsler, Leona Chandra Kruse","doi":"10.1007/s10257-024-00697-9","DOIUrl":"https://doi.org/10.1007/s10257-024-00697-9","url":null,"abstract":"Information Systems (IS) champions enthusiastically promote a digital innovation project throughout its development by obtaining the necessary resources. These individuals shape the innovativeness of an organization, as they initiate digital innovation projects and lead them toward successful completion. We still know little about how these champions can be identified and nurtured in organizations. We follow the Design Science Research approach in developing a framework for nurturing IS champions that can guide human resource practitioners. Our framework offers a strategic view of the champion journey and prescribes recommendations for action. The design decisions were derived from literature on digital innovation and innovation champions, and the framework was subsequently refined and evaluated meticulously. The design underwent two stages based on expert interviews from the IT industry (formative evaluation) and was subsequently evaluated by experts in digital innovation project management and human resource development in the IT industry (summative evaluation). The results demonstrate the feasibility of the framework and offer further insights into the problem and solution space of nurturing IS champions.","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"58 1","pages":""},"PeriodicalIF":3.6,"publicationDate":"2025-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143044147","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Developing a decision tree to improve a maturity model’s usability: an example for digital work maturity 开发决策树以改进成熟度模型的可用性：数字工作成熟度的一个例子

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2025-01-13 DOI: 10.1007/s10257-024-00698-8

Pooria Jafari, Amy Van Looy

{"title":"Developing a decision tree to improve a maturity model’s usability: an example for digital work maturity","authors":"Pooria Jafari, Amy Van Looy","doi":"10.1007/s10257-024-00698-8","DOIUrl":"https://doi.org/10.1007/s10257-024-00698-8","url":null,"abstract":"The growth of today’s digitalization trend goes along with an active and influential role of other fundamental factors in organizational development (e.g., people, processes). Excelling in these factors boosts efficiency and helps achieve strategic goals, for which support is needed. In recent years, studies concentrate on organizational maturity to describe (and sometimes prescribe) how to gradually progress along these factors by means of different maturity levels. However, those studies focus on examining a set of factors influencing maturity (such as the digitalization of work practices), but are not necessarily comprehensive in factors and sometimes fail to offer concrete measurement instruments for various application purposes. Novelty in our study resides in scrutinizing whether a decision tree approach can help organizations in quickly assessing their current maturity level in addition to the conventional ways of maturity model measurement or scale development studies. We select one maturity model (MM) in this domain and build a decision tree to distinguish an organization’s current maturity level of digital work. We also examine our proposed method in two rounds of a field study within a large public sector organization. Our objective is twofold. First, we extend an existing MM in a relevant domain for which a self-assessment instrument is still lacking. Secondly, from a design-science research perspective, we explore an alternative approach to build and test a straightforward self-assessment artefact in order to extend the literature from a methodological point of view. As a result, practitioners can profit from the provided and easy-to-use self-assessment instrument when digitalizing their work practices.","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"2 1","pages":""},"PeriodicalIF":3.6,"publicationDate":"2025-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142968186","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

SOPA: a framework for sustainability-oriented process analysis and re-design in business process management SOPA：业务流程管理中面向可持续性的流程分析和重新设计的框架

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2025-01-08 DOI: 10.1007/s10257-024-00695-x

Finn Klessascheck, Ingo Weber, Luise Pufahl

{"title":"SOPA: a framework for sustainability-oriented process analysis and re-design in business process management","authors":"Finn Klessascheck, Ingo Weber, Luise Pufahl","doi":"10.1007/s10257-024-00695-x","DOIUrl":"https://doi.org/10.1007/s10257-024-00695-x","url":null,"abstract":"Given the continuous global degradation of the Earth’s ecosystem due to unsustainable human activity, it is increasingly important for enterprises to evaluate the effects they have on the environment. Consequently, assessing the impact of business processes on sustainability is becoming an important consideration in the discipline of Business Process Management (BPM). However, existing practical approaches that aim at a sustainability-oriented analysis of business processes provide only a limited perspective on the environmental impact caused. Further, they provide no clear and practically applicable mechanism for sustainability-driven process analysis and re-design. Following a design science methodology, we here propose and study SOPA, a framework for sustainability-oriented process analysis and re-design. SOPA extends the BPM life cycle by use of Life Cycle Assessment (LCA) for sustainability analysis in combination with Activity-based Costing (ABC). We evaluate SOPA and its usefulness with a case study, by means of an implementation to support the approach, thereby also illustrating the practical applicability of this work.","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"98 1","pages":""},"PeriodicalIF":3.6,"publicationDate":"2025-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142935585","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Assessing the value of decentralized and interoperable data storage for service providers 评估分散和可互操作数据存储对服务提供商的价值

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2024-11-23 DOI: 10.1007/s10257-024-00692-0

Melanie Verstraete, Ruben D’Hauwers, Maarten de Mildt, Didier Colle, Sofie Verbrugge

引用次数: 0

My way, your way, or no way? How Mobility-as-a-Service ecosystems emerge 我行、你行还是不行？移动即服务生态系统是如何形成的

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2024-11-06 DOI: 10.1007/s10257-024-00691-1

Thomas Schulz, Heiko Gewald, Helmut Krcmar, Heinz-Theo Wagner

{"title":"My way, your way, or no way? How Mobility-as-a-Service ecosystems emerge","authors":"Thomas Schulz, Heiko Gewald, Helmut Krcmar, Heinz-Theo Wagner","doi":"10.1007/s10257-024-00691-1","DOIUrl":"https://doi.org/10.1007/s10257-024-00691-1","url":null,"abstract":"Mobility-as-a-Service (MaaS) apps help their users use and combine multiple mobility services, such as car-sharing and public transport. Many mobility providers are considering how to position themselves in this changing environment and whether to enter the service ecosystem of one or more MaaS app providers. To explain the development and emergence of service ecosystems, we develop a midrange theory by complementing the service-dominant logic perspective with Activity Theory. We test our theoretical model by analyzing empirical evidence collected in interviews with experts from German public transport organizations, some of which are entering or have entered the service ecosystem of the Moovel Group GmbH, which provides the Reach Now app. Our results indicate that it is the current development phase of service ecosystems that influences whether a mobility provider joins the service ecosystem of a MaaS app provider, a MaaS app provider enters the mobility provider’s service ecosystem, or both service ecosystems remain unconnected. Furthermore, our study results indicate that shared objects play a decisive role in connecting activity systems and thereby influence the development and emergence of service ecosystems.","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"2 1","pages":""},"PeriodicalIF":3.6,"publicationDate":"2024-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142594651","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Collective attention overload in a global manufacturing company: a case study 一家全球性制造企业的集体注意力超载：案例研究

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2024-11-06 DOI: 10.1007/s10257-024-00693-z

Victor Barros, Isabel Ramos

{"title":"Collective attention overload in a global manufacturing company: a case study","authors":"Victor Barros, Isabel Ramos","doi":"10.1007/s10257-024-00693-z","DOIUrl":"https://doi.org/10.1007/s10257-024-00693-z","url":null,"abstract":"The rapid evolution of information technology (IT) platforms has enabled the collection of vast volumes of data for decision support. These technologies have facilitated an increase in information sharing and collaboration, promising to accelerate problem-solving and foster innovation. However, despite the advancements in this sophisticated and evolving technological landscape, scholars have raised concerns that the collective attention of organizations may be compromised primarily due to the overwhelming volume of information that employees are exposed to daily. Given the limited nature of human attention, this excessive information can impair decision-making and restrict an organization’s capacity to achieve performance enhancements. To understand the IT impact on collective attention, we conducted a case study in a multinational organization in the engineering and electronics sector. Our participants described how an IT platform designed to encourage information sharing and collaboration affected collective mindfulness of opportunities for collaboration and innovation. Despite an innovation culture and careful implementation, the IT platform induced a level of information sharing and collaboration that overwhelmed collective attention, leading to employees failing to achieve the anticipated performance improvements. Our findings caution organizations about how emerging technologies may induce attention overload, undermine collective attention, and detract from collective mindfulness of business opportunities. Our research findings confront the prevalent assumption that an abundance of high-quality information invariably leads to enhanced organizational performance. The article concludes by proposing a research agenda aimed at defining guidelines for the adoption of collaborative IT platforms that prevent overloading collective attention.","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"127 1","pages":""},"PeriodicalIF":3.6,"publicationDate":"2024-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142594675","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Converting free users to paying customers in freemium services: a SaaS success model 在免费服务中将免费用户转化为付费用户：SaaS 的成功模式

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2024-10-24 DOI: 10.1007/s10257-024-00690-2

Pei-Fang Hsu, Hsin-Ru Rebecca Yen, Paul Jen-Hwa Hu, Tuan Kellan Nguyen

{"title":"Converting free users to paying customers in freemium services: a SaaS success model","authors":"Pei-Fang Hsu, Hsin-Ru Rebecca Yen, Paul Jen-Hwa Hu, Tuan Kellan Nguyen","doi":"10.1007/s10257-024-00690-2","DOIUrl":"https://doi.org/10.1007/s10257-024-00690-2","url":null,"abstract":"A freemium strategy represents a popular business model for cloud-empowered services, in which a vendor gives away basic services for free and seeks to monetize premium services. The economic viability of freemium models depends on the vendor’s ability to convert free service users into paying customers. Different from prior studies that mainly examine users’ intention to pay, this study examines both users’ intentions to pay and their actual purchase behaviors by extending the IS success model to propose a software as a service (SaaS) success model. Our proposed model emphasizes two freemium-specific, user-oriented factors: (1) the fit between perceived value of provided services and user needs of premium services as a contingent factor, and (2) price consciousness resulted from free-mentality of SaaS as a moderating factor to understand how individual evaluations of provided services might lead to purchases of premium services. We empirically examine the proposed SaaS success model with data from 638 active SaaS users. The results indicate that SaaS users’ intentions to pay and actual purchase behaviors are shaped by their perceived value of and satisfaction with the provided services, moderated by price consciousness. Furthermore, the fit between perceived value and user needs has an important, contingent role in influencing users’ intentions to pay and purchase behaviors.","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"3 1","pages":""},"PeriodicalIF":3.6,"publicationDate":"2024-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142489002","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0