Information Systems and e-Business Management最新文献

Empowering citizen developers: configurational insights into successful conversational AI system projects 授权公民开发人员：对成功的会话AI系统项目的配置见解

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2026-11-05 DOI: 10.1007/s10257-026-00747-4

Lukas Grützner, Edona Elshan, Antje Janssen, Andreas Janson, Jan Marco Leimeister, Michael H. Breitner

{"title":"Empowering citizen developers: configurational insights into successful conversational AI system projects","authors":"Lukas Grützner, Edona Elshan, Antje Janssen, Andreas Janson, Jan Marco Leimeister, Michael H. Breitner","doi":"10.1007/s10257-026-00747-4","DOIUrl":"https://doi.org/10.1007/s10257-026-00747-4","url":null,"abstract":"This study examines which configurations of organizational capabilities support citizen development in conversational artificial intelligence (AI) system projects. We conceptualize citizen developers as non-IT employees who can contribute directly to application creation through low-code/no-code (LC/NC) and related user-oriented development tools. Drawing on the technology-organization-environment (TOE) framework and critical success factor (CSF) research, we analyzed 38 complete organizational/project-level survey cases using fuzzy-set qualitative comparative analysis (fsQCA). Project success is treated as a calibrated outcome based on respondents’ assessments of conversational-interface performance and attitude. The analysis identifies three sufficient configurations, Technological Autarky, Collaborative Capability, and Holistic Agility. None of the six organizational capability conditions alone are a necessity criterion, however different bundles of technological, managerial, organizational, environmental, and user-oriented conditions are sufficient for high membership in the success outcome. The study contributes a configurational explanation of citizen development in conversational AI by showing how organizational capabilities can substitute for or complement one another across alternative pathways to project success.","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"5 1","pages":""},"PeriodicalIF":3.6,"publicationDate":"2026-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"149360077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Tailored gamification strategies for supporting energy efficient work behavior 为支持节能工作行为量身定制的游戏化策略

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2026-11-05 DOI: 10.1007/s10257-026-00748-3

Mathias Eggert, Claudia Strehle Mayo

{"title":"Tailored gamification strategies for supporting energy efficient work behavior","authors":"Mathias Eggert, Claudia Strehle Mayo","doi":"10.1007/s10257-026-00748-3","DOIUrl":"https://doi.org/10.1007/s10257-026-00748-3","url":null,"abstract":"Improving office energy efficiency is essential for EU carbon neutrality, given their significant energy consumption and CO 2 emissions. One way of engaging people in a certain behavior is gamification, which uses game elements in a non-game context. This study explores how tailored gamification strategies can foster energy-saving behavior at office workplaces. Specifically, it investigates the gamification user type of office workers and its preferences for game elements related to energy-saving. As a result, an online survey among 358 professional office agents sheds light into the gamification user types Hexad (Philanthropist, Socializer, Free Spirit, Achiever, Player, Disruptor) and preferences for 21 game elements related to energy-saving work practices. It revealed that gamification user types significantly shape design preferences for workplace energy-saving applications. Players and Socializers were attracted to a wide range of game elements, while Free Spirits showed minimal preferences. Philanthropists were inclined toward Personal design and collaboration-oriented elements, Disruptors favored competition-oriented elements, and Achievers were particularly drawn to Personal and Performance design elements. Based on these findings, ten design guidelines are proposed for creating gamified applications that encourage energy-saving behaviors in office environments. This research extends the Hexad user typology to workplace energy efficiency and offers practical insights for researchers and practitioners in developing effective gamified strategies for promoting energy saving in office environments.","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"1 1","pages":""},"PeriodicalIF":3.6,"publicationDate":"2026-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"149360076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A conceptual model and methodology for sustainability-aware, IoT-enhanced business processes 可持续性意识的概念模型和方法，物联网增强的业务流程

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2026-10-21 DOI: 10.1007/s10257-026-00746-5

Victoria Torres, Ronny Seiger, Manoli Albert, Antoni Mestre, Pedro Valderas

引用次数: 0

From e-Business to intelligent digital systems: the next chapter for Information Systems & e-Business Management Journal 从电子商务到智能数字系统：信息系统与电子商务管理杂志的下一章

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2026-10-15 DOI: 10.1007/s10257-026-00745-6

Stefano Za,Ann-Kristin Cordes

引用次数: 0

Guidelines for manual process discovery for semi-automated processes 半自动化过程的手工过程发现指南

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2026-10-13 DOI: 10.1007/s10257-026-00742-9

Linda Maria Kölbel,Markus Hornsteiner,Stefan Schönig

{"title":"Guidelines for manual process discovery for semi-automated processes","authors":"Linda Maria Kölbel,Markus Hornsteiner,Stefan Schönig","doi":"10.1007/s10257-026-00742-9","DOIUrl":"https://doi.org/10.1007/s10257-026-00742-9","url":null,"abstract":"Abstract Semi-automated operational environments, where human operators and automated systems coexist, pose significant challenges for process discovery approaches, which typically target either fully manual or fully automated workflows. This paper presents a comprehensive guideline for manual process discovery specifically tailored to semi-automated contexts. Building on established methods (document analysis, direct observation, structured interviews, and collaborative workshops), we adapt and extend each method to capture both human-driven activities and machine-generated events. The resulting artifact comprises four modular guideline packages, offering step-by-step procedures, guiding questions, and optional tooling to uncover control flow, data flow, resource assignments, and system interactions. Use cases in an Industrial Internet of Things (IIoT) setting illustrate how these guidelines can be applied to complex, data-intensive scenarios, though the approach remains domain-agnostic and can be transferred to other semi-automated environments. The development followed the Design Science Research (DSR) cycle, incorporating iterative refinement and validation via expert workshops, surveys, and real-world use cases. Our evaluation confirms that the proposed guidelines enhance the completeness, accuracy, and efficiency of manual process discovery in hybrid human–machine landscapes.","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"88 1","pages":""},"PeriodicalIF":3.6,"publicationDate":"2026-10-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"149210822","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Examining determinants of cloud analytics adoption in SMEs 考察中小企业采用云分析的决定因素

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2026-10-13 DOI: 10.1007/s10257-026-00744-7

Benedict Langer,Alex Feld

{"title":"Examining determinants of cloud analytics adoption in SMEs","authors":"Benedict Langer,Alex Feld","doi":"10.1007/s10257-026-00744-7","DOIUrl":"https://doi.org/10.1007/s10257-026-00744-7","url":null,"abstract":"Abstract Small and medium-sized enterprises (SMEs) that aim to harness data & analytics often look to cloud-based solutions to reduce initial invest and to ensure scalability. To support that endeavor, this study examines individual-level adoption dynamics of cloud analytics in the specific organizational context of SMEs. A composite model was developed which integrates the socio-technical variables of the technology-organization-environment framework into the technology acceptance model. Data was collected from employees of SMEs operating in Germany (n = 368) using an online questionnaire and was analyzed using partial least squares structural equation modeling. The proposed model was found to explain 78 % of the variance in intention to adopt . Relative advantage and compatibility were shown as key determinants. Contrary to previous literature, leadership support was found to have no significant influence on individual perception. Overall, the findings provide guidance to SME managers, service providers and policy makers on how to successfully support the adoption of cloud analytics. In doing so, the paper helps to fill a research gap on cloud analytics in SMEs, advancing the understanding of the factors that influence the adoption of the technology.","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"11 1","pages":""},"PeriodicalIF":3.6,"publicationDate":"2026-10-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"149210820","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The operational perspective in business process management: towards holistic task execution support 业务流程管理中的操作视角：面向整体任务执行支持

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2026-10-04 DOI: 10.1007/s10257-026-00735-8

Leo Poss,Stefan Schönig

引用次数: 0

A systematic review of e-government intermediaries: current insights and future directions 电子政务中介的系统回顾：当前的见解和未来的方向

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2026-08-20 DOI: 10.1007/s10257-026-00738-5

Aysegül Saylam, Mete Yıldız

{"title":"A systematic review of e-government intermediaries: current insights and future directions","authors":"Aysegül Saylam, Mete Yıldız","doi":"10.1007/s10257-026-00738-5","DOIUrl":"https://doi.org/10.1007/s10257-026-00738-5","url":null,"abstract":"E-government intermediaries facilitate individuals’ access to and utilization of e-government services by bridging the gap between disadvantaged populations and e-government platforms. While these intermediaries help reduce bureaucratic barriers and the digital divide, their types, functions, and ecosystem dynamics remain underexplored. This study systematically reviews e-government intermediaries to enhance conceptual and practical understanding by identifying their types and functions. Despite technological advancements that may eliminate some traditional intermediaries, digital inequalities persist, and intermediaries remain essential. They are unlikely to disappear, but rather to evolve through reintermediation. Using PRISMA as a methodological framework, this study systematically analyzes literature from Web of Science (WoS) and Scopus databases to identify research gaps. The findings explore the functions and types of e-government intermediaries, concluding with future trends and new research directions. This study contributes to the e-government literature by providing a structured review and offering insights for both scholars examining e-government intermediaries and practitioners who interact with them or use them to bridge the digital divide.","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"7 1","pages":""},"PeriodicalIF":3.6,"publicationDate":"2026-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148768972","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Replacing white-collar workers by robotic process automation: a vignette analysis on acceptability and well-being 用机器人过程自动化取代白领工人：对可接受性和幸福感的小分析

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2026-07-17 DOI: 10.1007/s10257-026-00739-4

Amy Van Looy, Peter Vlerick

引用次数: 0

From digitalization maturity to AI readiness: implications for organizational performance in SMEs in a Swedish county 从数字化成熟度到人工智能准备：对瑞典某县中小企业组织绩效的影响

IF 3.6 4区管理学

Information Systems and e-Business Management Pub Date : 2026-07-17 DOI: 10.1007/s10257-026-00740-x

Einav Peretz Andersson

引用次数: 0