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Unveiling the green veil: Customer green relational capital and tone ambiguity in supplier environmental disclosure
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-24 DOI: 10.1016/j.jbusres.2025.115258
Mengjie Xi , Wei Fang , Yang Liu , Taiwen Feng , Ananya Bhattacharya
{"title":"Unveiling the green veil: Customer green relational capital and tone ambiguity in supplier environmental disclosure","authors":"Mengjie Xi ,&nbsp;Wei Fang ,&nbsp;Yang Liu ,&nbsp;Taiwen Feng ,&nbsp;Ananya Bhattacharya","doi":"10.1016/j.jbusres.2025.115258","DOIUrl":"10.1016/j.jbusres.2025.115258","url":null,"abstract":"<div><div>Some suppliers use ambiguous language in their environmental disclosure to obscure their actual environmental performance. This ambiguity may lead customers to misjudge suppliers’ environmental practices, thereby increasing customers’ sustainability and reputational risks. Therefore, it is critical for customers to understand how to mitigate tone ambiguity in suppliers’ environmental disclosure. Drawing on social capital theory, this study explores the impact of customer green relational capital on the tone ambiguity in supplier environmental disclosure. Using data from 2503 unique customer–supplier dyads year observations of Chinese listed companies between 2010 and 2022, this study finds that customer green relational capital significantly reduces tone ambiguity in supplier environmental disclosure. Furthermore, this inhibitory effect is more pronounced when customer network centrality or customer–supplier environmental strategy orientation fit is high. By introducing the concept of tone ambiguity, this study broadens the scope of environmental disclosure research and enriches the literature on sustainable supply chain management.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"191 ","pages":"Article 115258"},"PeriodicalIF":10.5,"publicationDate":"2025-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143474403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Social, economic, and environmental implications of drones in marketing: A framework of safeguards for sustainable technology implementation
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-22 DOI: 10.1016/j.jbusres.2025.115251
Stefanie Beninger , Karen Robson
{"title":"Social, economic, and environmental implications of drones in marketing: A framework of safeguards for sustainable technology implementation","authors":"Stefanie Beninger ,&nbsp;Karen Robson","doi":"10.1016/j.jbusres.2025.115251","DOIUrl":"10.1016/j.jbusres.2025.115251","url":null,"abstract":"<div><div>Emerging technologies in marketing can bring sustainability benefits but can also cause harms to the environment, the economy, and society. To better realize global sustainability goals, this empirically grounded study contributes a framework of safeguards for technologies in marketing. Focusing on the increasingly prevalent technology of commercial aerial drones, the authors employed inductive research involving a fully qualitative survey of 240 commercial drone experts, marketing professionals, and the general public to explore the sustainability implications of commercial drones. The findings reveal that commercial drones are linked to a range of benefits and harms, and that three groups of safeguards – technical safeguards, policy safeguards, and inclusive public safeguards – could create value by reducing the possible harms and bolstering the benefits of commercial drones in marketing.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"191 ","pages":"Article 115251"},"PeriodicalIF":10.5,"publicationDate":"2025-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143463711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mind the standardization gap: An emerging market phenomenon
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-21 DOI: 10.1016/j.jbusres.2025.115249
Zeynep Müge Güzel , Ayşegül Özsomer , Burcu Sezen
{"title":"Mind the standardization gap: An emerging market phenomenon","authors":"Zeynep Müge Güzel ,&nbsp;Ayşegül Özsomer ,&nbsp;Burcu Sezen","doi":"10.1016/j.jbusres.2025.115249","DOIUrl":"10.1016/j.jbusres.2025.115249","url":null,"abstract":"<div><div>This paper introduces the “standardization gap” as perceptual differences between consumers and managers regarding a global brand’s standardization of its marketing mix. Studies utilizing triadic data from managers, consumers, and advertisements document that emerging market consumers perceive global brands as less standardized than they are. A perceived “standardization gap” exists in product characteristics and positioning. Positioning standardization gaps decrease consumers’ brand equity, willingness to pay, and the brand’s market share in the subsidiary market. Interestingly, consumers’ product standardization perceptions trigger two opposing mechanisms, a positive mechanism via better tailoring to local needs and a negative mechanism through inferences of lower quality and inferior products. These opposing mechanisms cancel each other out in affecting consumer brand equity. Managers can enhance positioning standardization perceptions by standardizing advertising in emerging markets. However, standardized advertising is less effective in shaping product standardization perceptions.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"191 ","pages":"Article 115249"},"PeriodicalIF":10.5,"publicationDate":"2025-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143454877","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The effect of brand alliances across dependent variables and research designs: A meta-analysis
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-21 DOI: 10.1016/j.jbusres.2025.115248
Kevin E. Voss , Mayoor Mohan , Jin Ho Jung , Fernando R. Jiménez
{"title":"The effect of brand alliances across dependent variables and research designs: A meta-analysis","authors":"Kevin E. Voss ,&nbsp;Mayoor Mohan ,&nbsp;Jin Ho Jung ,&nbsp;Fernando R. Jiménez","doi":"10.1016/j.jbusres.2025.115248","DOIUrl":"10.1016/j.jbusres.2025.115248","url":null,"abstract":"<div><div>Researchers have observed that a brand ally positively impacts a focal brand. However, it’s unclear what the average size of this effect is and if this effect is consistent across dependent variables and research designs. This uncertainty can lead to misconceptions among scholars and practitioners regarding the findings from brand alliance studies. Through a meta-analysis, this study finds that the average size of the brand alliance effect is 0.244, indicating a significant brand ally influence on a focal brand. Additionally, the analysis reveals that fictional brands yield larger effect sizes regarding attitudes toward the brand alliance, whereas real brands exert a greater impact on attitudes toward the focal brand. Yet, the effect size is influenced by dependent variables and research design elements. These findings suggest that drawing direct equivalences of effect sizes across dependent variables might be misleading; guidelines are provided to help navigate such potential discrepancies.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"191 ","pages":"Article 115248"},"PeriodicalIF":10.5,"publicationDate":"2025-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143454876","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How allusion enhances consumer response to hope appeals in health messaging
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-20 DOI: 10.1016/j.jbusres.2025.115237
Pia A. Albinsson , Bruce A. Huhmann , Bidisha Burman
{"title":"How allusion enhances consumer response to hope appeals in health messaging","authors":"Pia A. Albinsson ,&nbsp;Bruce A. Huhmann ,&nbsp;Bidisha Burman","doi":"10.1016/j.jbusres.2025.115237","DOIUrl":"10.1016/j.jbusres.2025.115237","url":null,"abstract":"<div><div>While fear appeals often appear in health-oriented Public Service Announcements (PSAs), three experiments demonstrate that a positive appeal, hope, can be effectively used in PSAs to promote healthy eating when combined with an allusion, a type of figurative language. Specifically, Study 1 uses eye-tracking to establish that allusion moderates hope’s encouragement of visual attention and engagement. Study 2′s experiment illustrates how allusion moderates hope’s influence on message outcomes. Study 3 tests whether self-efficacy mediates the relationships between hope and allusion on message outcomes using Hayes PROCESS modeling. Results support self-efficacy’s mediation of the hope-allusion interaction on message response outcomes. One contribution is the investigation of a multimodal allusion incorporating both visual and verbal elements and its ability to enhance message effectiveness. This study also advances the theoretical understanding of the use of positive emotional appeals and the power of self-efficacy to account for their effects in health promotion PSAs.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"191 ","pages":"Article 115237"},"PeriodicalIF":10.5,"publicationDate":"2025-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143446086","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Trajectory integration and the impact of inventions
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-20 DOI: 10.1016/j.jbusres.2025.115256
Holmer Kok , Joseph Monroe , Philip Kappen
{"title":"Trajectory integration and the impact of inventions","authors":"Holmer Kok ,&nbsp;Joseph Monroe ,&nbsp;Philip Kappen","doi":"10.1016/j.jbusres.2025.115256","DOIUrl":"10.1016/j.jbusres.2025.115256","url":null,"abstract":"<div><div>This study introduces the concept of trajectory integration in recombinant search, where inventors recombine multiple inventions from a shared pre-existing trajectory. As inventions within a trajectory build upon their predecessors, we theorize that inventors can learn from these interconnections to develop more effective approaches to new problems. We argue that the benefits of trajectory integration depend on whether inventions in the trajectory belong to the focal domain (inner-domain trajectory integration) or lie outside it (outer-domain trajectory integration). Analyzing 19,266 nuclear energy patent families, we find that inner-domain trajectory integration is linked to higher impact within the focal domain but lower impact outside it. Conversely, outer-domain trajectory integration is associated with impact beyond the focal domain but shows no link to impact within it. We contribute to recombinant search literature by highlighting the relevance of considering the historical context of inventions and their trajectories to better understand their value.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"191 ","pages":"Article 115256"},"PeriodicalIF":10.5,"publicationDate":"2025-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143446087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Stepping in and stepping aside: Employees navigating digital transformation paradoxes
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-20 DOI: 10.1016/j.jbusres.2025.115253
Renate Kratochvil
{"title":"Stepping in and stepping aside: Employees navigating digital transformation paradoxes","authors":"Renate Kratochvil","doi":"10.1016/j.jbusres.2025.115253","DOIUrl":"10.1016/j.jbusres.2025.115253","url":null,"abstract":"<div><div>We explore how employees with a positive attitude towards digital transformation navigate organizational paradoxes. Companies can manage paradoxes by employing a “both/and” approach. However, this strategy might not translate well to the day to day work of the employee, who jumps between tasks which often lie at opposite poles of the paradox. Using qualitative data from a construction company in the gradual process of transforming, we inductively reveal two types of employees, <em>followers</em> and <em>explorers</em>. These employees enact practices of <em>stepping in</em> and <em>stepping aside</em>, in that they are both proactive and task-intrinsic, reactive and accepting, in such a way as to be able to continue contributing to the digital transformation. We shed light on the importance of uncovering the tactical practices used by employees in their day to day work in order to be able to navigate organizational paradoxes and thus promote the long-term success of the digital transformation.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"191 ","pages":"Article 115253"},"PeriodicalIF":10.5,"publicationDate":"2025-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143454878","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Design-Oriented stakeholder engagement in service ecosystems
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-19 DOI: 10.1016/j.jbusres.2025.115255
Alexander Flaig, Hugo Guyader, Mikael Ottosson
{"title":"Design-Oriented stakeholder engagement in service ecosystems","authors":"Alexander Flaig,&nbsp;Hugo Guyader,&nbsp;Mikael Ottosson","doi":"10.1016/j.jbusres.2025.115255","DOIUrl":"10.1016/j.jbusres.2025.115255","url":null,"abstract":"<div><div>This study investigates the role of stakeholder engagement in service ecosystem design through a longitudinal case study of a mobility-as-a-service ecosystem. The study makes three key contributions to the literature on service ecosystem design and stakeholder engagement. First, we conceptualize design-oriented stakeholder engagement (DOSE) as a stakeholder’s level of resource investments and expenses in design and non-design processes toward a focal design object. This framework reveals how stakeholders’ varying resource endowments manifest across both design processes (reflexivity and reformation) and non-design processes (reproduction). Second, we identify that stakeholders’ reflexive capabilities manifest in three degrees – focused on self-perceived role, current systemic role, and future systemic role – with those stakeholders who are capable of systemic reflection demonstrating higher voluntary resource investments than those who focused solely on their current roles. Third, we identify role myopia and role uncertainty as barriers that impede higher degrees of reflexivity, explaining differences in stakeholders’ resource investments and engagement levels throughout the design process.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"191 ","pages":"Article 115255"},"PeriodicalIF":10.5,"publicationDate":"2025-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143446085","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The B2B sharing economy: Framework, implications, and future research
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-19 DOI: 10.1016/j.jbusres.2025.115244
Sabine Benoit , Katrin Merfeld , Vivian S.C. Tunn , Tobias Schaefers , Tor Wallin Andreassen
{"title":"The B2B sharing economy: Framework, implications, and future research","authors":"Sabine Benoit ,&nbsp;Katrin Merfeld ,&nbsp;Vivian S.C. Tunn ,&nbsp;Tobias Schaefers ,&nbsp;Tor Wallin Andreassen","doi":"10.1016/j.jbusres.2025.115244","DOIUrl":"10.1016/j.jbusres.2025.115244","url":null,"abstract":"<div><div>The sharing economy (SE) has disrupted several sectors. Thus far, this has mainly occurred in consumer markets. Research has therefore focused on these sectors, leaving a research gap regarding the emergence of the SE in business-to-business (B2B) markets. We address this gap by first developing a literature-based framework defining the B2B SE as a <em>service system composed of at least three actors (triadic + ), including an asset-light, intermediating platform that links at least two organizations, with one paying for temporary access to a physical asset from the other organization, for which granting this access is an ancillary service outside of the core business</em>. We also delineate the B2B SE from related concepts, such as cooperatives and co-owning. Second, we provide managerial implications for platforms, incumbents, asset owners, and policymakers. Third, we outline areas for future research, for example, disruption trajectories, incumbent reactions, and the dark side of the B2B SE.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"191 ","pages":"Article 115244"},"PeriodicalIF":10.5,"publicationDate":"2025-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143446084","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Chief operating officers’ long-term orientation and corporate lean production
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-19 DOI: 10.1016/j.jbusres.2025.115247
Xingnan Xue , Nan Hu , Fangjuan Qiu , Gang Li
{"title":"Chief operating officers’ long-term orientation and corporate lean production","authors":"Xingnan Xue ,&nbsp;Nan Hu ,&nbsp;Fangjuan Qiu ,&nbsp;Gang Li","doi":"10.1016/j.jbusres.2025.115247","DOIUrl":"10.1016/j.jbusres.2025.115247","url":null,"abstract":"<div><div>Although Chief Operating Officers (COOs) are pivotal to corporate operations management (OM), their impact on lean production remains underexplored. Drawing on upper echelons theory, this study investigates COOs’ role in lean production implementation. Analyzing a comprehensive sample of 5,582 firm-year observations spanning 1993 to 2020 derived from archival empirical data, our findings suggest that COOs with a higher long-term orientation are associated with a higher degree of lean production implementation. Furthermore, our analyses indicate that this positive relationship is stronger under conditions of lower environmental uncertainty, within larger firms, and in firms with more structured management practices. Overall, our findings support the recent emphasis on COOs’ importance and provide theoretical and managerial implications from an OM perspective.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"191 ","pages":"Article 115247"},"PeriodicalIF":10.5,"publicationDate":"2025-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143437694","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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