Journal of Business Research最新文献

Walk in my shoes: Does perspective-taking enable better work design? 站在我的角度思考：换位思考能带来更好的工作设计吗？

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-06-10 DOI: 10.1016/j.jbusres.2025.115516

Dizhen Lu , Liang Meng

引用次数: 0

When reviews Speak through Pictures: Visual content and its influence on helpfulness 通过图片说话：视觉内容及其对帮助的影响

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-06-09 DOI: 10.1016/j.jbusres.2025.115432

Paula Vidaurreta-Apesteguia , Miriam Alzate , Marta Arce-Urriza , José Enrique Armendáriz-Iñigo , David D’Acunto

{"title":"When reviews Speak through Pictures: Visual content and its influence on helpfulness","authors":"Paula Vidaurreta-Apesteguia , Miriam Alzate , Marta Arce-Urriza , José Enrique Armendáriz-Iñigo , David D’Acunto","doi":"10.1016/j.jbusres.2025.115432","DOIUrl":"10.1016/j.jbusres.2025.115432","url":null,"abstract":"<div><div>This research investigates the impact of service quality dimensions displayed in user-generated photos on their perceived helpfulness. Building on the SERVQUAL model and the Haywood-Farmer framework, we propose a novel methodology that integrates advanced image-to-caption techniques with topic modeling algorithms and negative binomial regression to extract, interpret, and quantify the effect of visuals on review helpfulness. Two studies were conducted relying on two sample reviews from two tourism-related service types (5,293 hotel reviews from Cancun, Mexico, and 11,252 spa and wellness reviews from Iceland). The results underline the role of visuals in affecting review helpfulness, with aspects such as “Room” “Leisure” and “Hotel Outdoor” positively impacting review helpfulness in hotels and “Natural Water Features” emerging as significant in spa and wellness reviews. Overall, this study underscores the relevance of tangibles and empathy in service evaluation, providing actionable strategies for businesses to optimize visual content.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"199 ","pages":"Article 115432"},"PeriodicalIF":10.5,"publicationDate":"2025-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144239433","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Recipient-brand value misalignment: How corporate sociopolitical activism reshapes gift giving decisions 接受者-品牌价值错位：企业社会政治行动主义如何重塑送礼决策

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-06-09 DOI: 10.1016/j.jbusres.2025.115523

Lin Zhao , Julian Givi , Annie Peng Cui

引用次数: 0

Cultures of genius in unequal societies: The impact of perceived economic inequality on preferences for talent over effort 不平等社会中的天才文化：感知到的经济不平等对偏爱天赋而不是努力的影响

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-06-09 DOI: 10.1016/j.jbusres.2025.115512

Hyuna Bak , Youjae Yi

{"title":"Cultures of genius in unequal societies: The impact of perceived economic inequality on preferences for talent over effort","authors":"Hyuna Bak , Youjae Yi","doi":"10.1016/j.jbusres.2025.115512","DOIUrl":"10.1016/j.jbusres.2025.115512","url":null,"abstract":"<div><div>As global economic inequality intensifies, its influence on how people evaluate success remains underexplored. This research examines whether inequality shifts attributional preferences toward innate talent over effort across consumer, organizational, and educational contexts. Across four studies, individuals exposed to high-inequality conditions consistently favored talent-based over effort-based performers. This preference was mediated by perceived competitiveness, suggesting that inequality fosters environments where outperforming others with ease is idealized. The shift stemmed more from a devaluation of effort than from increased admiration for talent. By introducing economic inequality as a macro-level factor in performance attributions, this study extends attribution theory and advances our understanding of the psychological effects of inequality. The findings offer practical insights for marketing, hiring, and education, and highlight a growing cultural bias: the elevation of talent and the erosion of recognition for hard work. These results call for a critical rethinking of how merit is defined in unequal societies.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"199 ","pages":"Article 115512"},"PeriodicalIF":10.5,"publicationDate":"2025-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144239432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The impact of influence tactics on brand message sharing 影响力策略对品牌信息分享的影响

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-06-09 DOI: 10.1016/j.jbusres.2025.115497

Guowei Huang, Heiner Evanschitzky, Hai-Anh Tran

引用次数: 0

The more, the merrier? Investigating the distinct and interaction effects of gamification mechanics in corporate sustainability engagement 人越多越开心？研究游戏化机制在企业可持续发展参与中的独特和互动效应

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-06-07 DOI: 10.1016/j.jbusres.2025.115513

Xiaomeng Lan , Baobao Song

{"title":"The more, the merrier? Investigating the distinct and interaction effects of gamification mechanics in corporate sustainability engagement","authors":"Xiaomeng Lan , Baobao Song","doi":"10.1016/j.jbusres.2025.115513","DOIUrl":"10.1016/j.jbusres.2025.115513","url":null,"abstract":"<div><div>Gamification has emerged as a popular strategy for corporate customer engagement, particularly in advancing sustainability initiatives. However, research has scarcely examined user-centered sustainability outcomes and corporate-centered business outcomes as well as the interaction effects of multiple game mechanics. Accordingly, this study addresses these gaps through a longitudinal field experiment investigating how engaging with varying numbers of the mechanics (i.e., narrative, feedback, both, or none) influences sustainability-related civic engagement intentions and perceptions of organization–public relationships. Findings reveal that engagement with both mechanics produced stronger positive effects on both outcomes compared with engagement with either one or none. However, the combined effects were additive rather than synergistic, suggesting that while each mechanic contributes independently, their combination does not amplify engagement beyond their individual effects. Additionally, psychological need satisfaction played a mediating role in these effects, with autonomy, competence, and relatedness needs playing different roles in driving sustainability behaviors and corporate relationship perceptions. This study advances the understanding of how gamification can align corporate and societal objectives by revealing the distinct and combined effects of game mechanics and the psychological pathways driving these outcomes. Findings provide actionable insights for businesses aiming to optimize gamification strategies for sustainability engagement.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"199 ","pages":"Article 115513"},"PeriodicalIF":10.5,"publicationDate":"2025-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144230244","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Is AI suitable to speak about morality? Consumer response to AI-generated moral appeals in the case of fair trade products 人工智能适合谈论道德吗？在公平贸易产品的情况下，消费者对人工智能产生的道德呼吁的反应

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-06-06 DOI: 10.1016/j.jbusres.2025.115487

Wojciech Trzebiński , Faruk Anıl Konuk , Beata Marciniak

引用次数: 0

Embracing pain in pursuit of growth: a qualitative study of chronically ill patients’ mountain climbing experiences 拥抱疼痛追求成长：慢性病患者登山经历的质性研究

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-06-06 DOI: 10.1016/j.jbusres.2025.115488

Saeedeh Rezaee Vessal , Judith Partouche-Sebban , Alain Toledano , Fabian Bernhard , Francesco Schiavone

{"title":"Embracing pain in pursuit of growth: a qualitative study of chronically ill patients’ mountain climbing experiences","authors":"Saeedeh Rezaee Vessal , Judith Partouche-Sebban , Alain Toledano , Fabian Bernhard , Francesco Schiavone","doi":"10.1016/j.jbusres.2025.115488","DOIUrl":"10.1016/j.jbusres.2025.115488","url":null,"abstract":"<div><div>Recently, experiences that incorporate elements of pain and discomfort alongside pleasure-seeking have received considerable attention in terms of practice and research. This qualitative study delves into this phenomenon by examining the consumption journey of a unique consumer group—chronically ill patients—who intentionally choose mountain climbing as a means of Post Traumatic Growth. Through in-depth interviews and participant observations conducted in France, we explore the multifaceted journey of cancer patients as they navigate pain while engaging in mountain climbing. Our findings shed light on the transformative power of embracing pain within consumption experiences and contribute to the evolving discourse on pain marketing. Three stages of this consumption journey are explored: 1) the pre-encounter stage and the motivations to embark on this experience, reinforced by therapeutic guidance, surrounding support, and personal preparation; 2) the encounter stage and the interplay between physical and psychological conditions in which cognitive, emotional and social resources are at stake; and 3) the post-encounter stage with the lasting impact and consequences of this transformative experience of self-reflection on both individuals and service providers. It clarifies the transformative potential inherent in embracing pain, guiding patients towards personal growth, and empowerment, and the cultivation of meaningful connections with brands aligned with their values.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"199 ","pages":"Article 115488"},"PeriodicalIF":10.5,"publicationDate":"2025-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144222954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Surviving and recovering in times of crisis: A resource dependence view of firm ownership 危机时期的生存和恢复：企业所有权的资源依赖观点

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-06-06 DOI: 10.1016/j.jbusres.2025.115515

Yu Liu , Mike W. Peng , Zuobao Wei , Jian Xu , Lixin Colin Xu

引用次数: 0

When do transnational institutions matter for multinational corporations’ location choices? 跨国制度何时对跨国公司的区位选择有影响？

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-06-06 DOI: 10.1016/j.jbusres.2025.115517

Christine M. Chan , Lei Shi , Yiwei Li

{"title":"When do transnational institutions matter for multinational corporations’ location choices?","authors":"Christine M. Chan , Lei Shi , Yiwei Li","doi":"10.1016/j.jbusres.2025.115517","DOIUrl":"10.1016/j.jbusres.2025.115517","url":null,"abstract":"<div><div>This study examines the influence of transnational institutions, namely, Bilateral Investment Treaties and Preferential Trade Agreements, on multinational corporations’ (MNCs) location choices. Extant research in international business has found that MNCs tend to enter host countries with well-developed institutions, as host countries with underdeveloped institutions pose investment risks for MNCs. Little scholarly attention has been given to the co-existence of national institutions with transnational institutions that can transcend national borders to protect and govern MNCs’ cross-border activities, and to the interplay between transnational institutions, home- and host-country institutions, and the MNC’s intra-organisational institutional environment. We draw on institutional theory and insights from international political economy to argue that the influence of transnational institutions on MNCs’ location choices varies depending on host country institutional uncertainty, home country formal institutional voids, and MNC multiple embeddedness. Using a sample of 13,011 foreign market entries from 1,129 parent MNCs in 73 host countries between 2005 and 2017, we find that the influence of transnational institutions is stronger when the levels of host country institutional uncertainty and home country formal institutional voids are higher, but weaker for MNCs with a high degree of multiple embeddedness. Our study contributes to institutional theory by highlighting the interplay between higher-order transnational institutions and lower-order national and intra-organisational institutional environments, and to international business research by examining how and when transnational institutions matter for MNCs’ location choices. We also provide important insights for MNC managers and policymakers on effectively navigating complex institutional environments.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"199 ","pages":"Article 115517"},"PeriodicalIF":10.5,"publicationDate":"2025-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144222953","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0