Dhruv Grewal , Anne L. Roggeveen , Sabine Benoit , María Lucila Osorio Andrade , Ruud Wetzels , Martin Wetzels
{"title":"A new era of technology-infused retailing","authors":"Dhruv Grewal , Anne L. Roggeveen , Sabine Benoit , María Lucila Osorio Andrade , Ruud Wetzels , Martin Wetzels","doi":"10.1016/j.jbusres.2024.115095","DOIUrl":"10.1016/j.jbusres.2024.115095","url":null,"abstract":"<div><div>To understand the progression of retailing research, this article presents a topic modeling study of retailing-related research published in <em>Journal of Business Research (JBR)</em> over the past 50 years. We trace both where retailing has come from and where it is going. Building on 13 retailing-related research themes published in <em>JBR</em>, the authors identify five emerging themes growing in importance: Omnichannel retailing, Retail technologies (including point-of-sale (POS) systems, digital displays, robots and artificial intelligence (AI)), Experiential retailing, Online shopping behavior, and Social commerce. Seven themes, which remained stable in their importance over the last decades, are considered as core retailing topics: Retail atmospherics, Retail strategy & performance, Consumer perceptions, Sensory marketing, Retail store/brand image, Retail relationships & loyalty, and Organizational orientations. One theme, Shopping motives & patronage, is shown to have declined in <em>JBR</em> publications. Deeper dives into the five emerging topics showcase technology-infused retailing and help reveal avenues for continued research.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"188 ","pages":"Article 115095"},"PeriodicalIF":10.5,"publicationDate":"2024-12-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142759325","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Industry 4.0 technologies and green creativity: Mediating roles of playful work design and leisure crafting","authors":"I-Shuo Chen , Jin Nam Choi","doi":"10.1016/j.jbusres.2024.115103","DOIUrl":"10.1016/j.jbusres.2024.115103","url":null,"abstract":"<div><div>Adopting conservation of resources (COR) theory, we propose that Industry 4.0 technologies (I40Ts) perceived as useful and easy to use by employees may supply workplace resources. These extra resources may promote the proactive work/non-work activities of employees for further resource acquisition, which predicts their green creativity, particularly for those with strong green personal values. We empirically validate our propositions using three-wave, multi-source data collected from 282 employees and their managers. Results confirm the positive relationship between the I40T perceptions (usefulness and ease of use) and green creativity, and this relationship is mediated by playful work design and leisure crafting. Additionally, the green personal values of employees amplify the indirect effects of I40T perceptions on green creativity. Drawing on COR, this study reveals the way employees can gain extra resources for work- and non-work-related proactivity in the context of innovation implementation.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"188 ","pages":"Article 115103"},"PeriodicalIF":10.5,"publicationDate":"2024-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142759276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tracing the evolution of the marketing discipline through the lens of theory and Practice: A journal-centric view","authors":"V. Kumar , Bharath Rajan , Shaphali Gupta","doi":"10.1016/j.jbusres.2024.115114","DOIUrl":"10.1016/j.jbusres.2024.115114","url":null,"abstract":"<div><div>The goal of this article is two-fold: (a) trace the evolution of marketing vis-à-vis theory and practice, and (b) investigate the relative contribution of the Journal of Business Research (JBR) to this evolution vis-à-vis the top 10 marketing journals. To do this, we conduct a bibliometric analysis of articles published in JBR between 2014 and 2024 (April). For the same period, we compare the performance of JBR with that of the top ten marketing journals. Our analysis allows us to (a) extend the contributions of Kerin (1996) and Kumar (2015) in tracing the evolution of marketing by identifying the predominant metaphor of the current phase of marketing as “marketing as an intelligent agent”, (b) identify prominent areas and clusters of marketing for JBR and the top ten marketing journals, (c) recognize JBR’s approach to the nature and type of theories used in its articles, and its approach in the use of special issues as its key contributions to the evolution of marketing, and (d) ascertain that JBR’s geographic distribution of the author affiliations, its higher tolerance to newer topics, and its higher level of risk appetite in its editorial choices are critical in determining how and why JBR differs in its evolution compared to the top ten marketing journals. We conclude by discussing the study’s implications on the future of the discipline and offer a research agenda.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"188 ","pages":"Article 115114"},"PeriodicalIF":10.5,"publicationDate":"2024-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142759445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The impact of CEO contract duration on corporate misconduct","authors":"Yang Yang, Mingyang Zou","doi":"10.1016/j.jbusres.2024.115110","DOIUrl":"10.1016/j.jbusres.2024.115110","url":null,"abstract":"<div><div>CEOs play a crucial role in mitigating organisational misconduct. However, previous studies have mainly focused on the CEO characteristics that help firms choose an appropriate CEOs. Less is known about how to manage risk through contract design when appointing a chief executive to reduce misconduct. This study examines how CEO contract duration affects the likelihood of corporate misconduct. We bridge agency and upper echelon theories to hypothesise the impact of CEO contract duration on corporate misconduct. We also examine how CEO compensation and firm ownership concentration moderate this relationship. Using data collected from multiple sources, we analyse the impact of CEO contract duration on corporate misconduct in listed companies from 1994 to 2022. The results show a U-shaped relationship between CEO contract duration and misconduct. Initially, misconduct decreases with longer CEO contracts but begins to increase as the duration extends further. This relationship is strengthened when CEO compensation and ownership concentration decrease. We also investigate the relationship between CEO succession contract duration and the actual tenure situation, and the results are generally consistent with our hypothesis. Overall, CEO succession contract duration at an intermediate level is more effective in reducing corporate misconduct than other contract durations. Our conclusions contribute to the research on the relationship between CEO contract design and corporate misconduct.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"188 ","pages":"Article 115110"},"PeriodicalIF":10.5,"publicationDate":"2024-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142759324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A well-visualized effect: How nutritional content–equivalent labels influence healthfulness perceptions","authors":"Hongyan Jiang , Yaping Wang , Yeyi Liu","doi":"10.1016/j.jbusres.2024.115113","DOIUrl":"10.1016/j.jbusres.2024.115113","url":null,"abstract":"<div><div>Consumers are increasingly relying on nutrition labels to assess the healthfulness of food products. Previous research has mainly explored abstract numerical labels that explicitly quantify nutritional content (e.g., “vitamin content: 268 mg”). However, given that consumers tend to process images more efficiently than numbers, this study investigates whether visualized nutritional content–equivalent labels (e.g., “vitamin content ≈<figure><img></figure>[orange icons]”) convey nutrient content more effectively than numerical labels, thereby enhancing consumers’ healthfulness perceptions. The results indicate that visualized nutritional content–equivalent labels lead to higher perceived healthfulness compared to numerical labels, primarily due to the activation of mental imagery. However, this effect is attenuated when informational (vs. transformational) advertising appeals are used on the packaging. The findings emphasis the effectiveness of visualized nutritional content–equivalent labels in communicating healthy nutrition information to consumers.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"188 ","pages":"Article 115113"},"PeriodicalIF":10.5,"publicationDate":"2024-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142759323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Intellectual property protection and firm risk: How service transition and knowledge intensity mitigate the loss of strategic resources","authors":"Kerry Hudson , Robert E. Morgan","doi":"10.1016/j.jbusres.2024.115118","DOIUrl":"10.1016/j.jbusres.2024.115118","url":null,"abstract":"<div><div>The inherent rarity and inimitability of intellectual property (IP) has long been recognized as the foundation of its strategic value. These characteristics are compromised in markets with weak IP protection, where IP cannot be leveraged to create sustainable competitive advantage. This presents significant challenges for internationalization, and extant literature provides little guidance on how firms can mitigate this risk. From first principles of resource-based theory, we posit that service transition alleviates this loss of a strategic resource, representing a basis for reliable revenue generation that retains its rarity and inimitability across markets with varying levels of regulatory protection. Combining novel datasets on firms’ foreign market activity and countries’ IP rights, we find that IP risk increases the volatility of revenues and consequently firm idiosyncratic risk, but that this can be offset by (a) deriving a larger share of revenues from service-based business segments and (b) increasing the knowledge intensity of service offerings. Results from a 12-year panel of 2,716 firms across 223 industries offer new insights into how the regulatory environment can erode the strategic value of resources and practical recommendations to mitigate the detrimental effects on firm-specific risk and market performance.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"188 ","pages":"Article 115118"},"PeriodicalIF":10.5,"publicationDate":"2024-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142756852","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Can You Tolerate Influencer Marketing? An Empirical Investigation of Live Streaming Viewership Reduction related to Influencer Marketing","authors":"Yun Seob Choi, Qianqian Wu, Jae Young Lee","doi":"10.1016/j.jbusres.2024.115094","DOIUrl":"10.1016/j.jbusres.2024.115094","url":null,"abstract":"<div><div>Live streaming viewership has grown rapidly in recent years, driven by its unique features of bidirectional, real-time interaction and personalized content. These qualities have positioned live streaming as a major venue for influencer marketing, where brands collaborate with influencers to promote products to engaged viewers. However, this study suggests that influencer marketing within live streaming may lead to a decline in viewership as viewers experience resistance toward sponsored content. Building on the persuasion knowledge model, we analyze this phenomenon using streaming data from Twitch.tv and apply propensity score matching (PSM) to assess viewership trends. Our findings reveal a significant decline in viewership associated with influencer marketing. We also identify strategies that streamers can employ to mitigate this negative impact. First, moderate levels of real-time interaction between streamers and viewers help alleviate viewership reduction. Second, streamers who diversify their content topics experience less viewership declines. Lastly, minimizing negative content reduces the adverse effect on viewership. These findings contribute to the literature on influencer marketing and live streaming, offering practical insights for firms and streamers aiming to enhance audience engagement.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"188 ","pages":"Article 115094"},"PeriodicalIF":10.5,"publicationDate":"2024-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142756851","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The paradox of dual orientation in human resource practices and its cross-level effect on innovation","authors":"Fawad Ahmed , Fuqiang Zhao , Helen Uma Stra","doi":"10.1016/j.jbusres.2024.115090","DOIUrl":"10.1016/j.jbusres.2024.115090","url":null,"abstract":"<div><div>This paper leverages paradoxical theorizing to develop the scale for Ambidextrous Human Resource Practices (AHRP) and contributes to the literature on emerging economies by providing a guide for managers on best practices for implementing ambidexterity within HR. A mixed −methods approach was used. Study 1 generated the item pool for the AHRP scale with the help of extant literature and in-depth interviews conducted with 37 managers from five large Chinese firms, including two Fortune 500 companies. The items generated in Study 1 were tested for validation through a second study with a sample of 216 employees. Study 3 employed multilevel structural equation modeling on data from 257 employees across 64 teams from 31 firms. The AHRP construct was developed with two dimensions: commitment-oriented HR practices (HRP-CM) and cooperation-oriented HR practices (HRP-CO). Analysis of multisource data indicates that AHRPs at the firm level had a strong positive relationship with innovation performance at the team level.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"188 ","pages":"Article 115090"},"PeriodicalIF":10.5,"publicationDate":"2024-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142748748","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Big data analytics democratized with clean collaboration and customer privacy choice","authors":"Koen Pauwels, Zeynep Aksehirli","doi":"10.1016/j.jbusres.2024.115112","DOIUrl":"10.1016/j.jbusres.2024.115112","url":null,"abstract":"<div><div>Digital technologies and platforms have started a data explosion, and big data analytics is moving beyond social media in retail media online and offline, integrating the seamless interaction between business and customers in omnichannel. These data allow better insights but also require a more holistic analysis to refine customer experience and corporate strategies.</div><div>While the business opportunities are exciting, we see three key challenges: organizational (silos), operational (in uncovering customer insights) and societal (respecting privacy). To this end, we propose the three solutions of (1) democratizing digital transformation, (2) clean rooms to collaborate with competing walled gardens, and (3) customer choice in privacy by design. Doing so, managers can improve insights actionability within robust frameworks of within-business leadership, cross-business data trade and customer privacy. Meanwhile, we offer business academics and analysts specific research questions to solve intriguing and impactful puzzles. Thus, the future of big data analytics looks bright.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"188 ","pages":"Article 115112"},"PeriodicalIF":10.5,"publicationDate":"2024-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142748749","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The effect of corporate venturing on knowledge acquisition and performance in small and medium-sized firms in Germany","authors":"Arndt Schulze, Olufunmilola (Lola) Dada","doi":"10.1016/j.jbusres.2024.115080","DOIUrl":"10.1016/j.jbusres.2024.115080","url":null,"abstract":"<div><div>Although corporate venturing (CV) is associated with acquiring new skills and competencies and with achieving corporate vitalization, there are limited insights as to how CV activities in small and medium sized enterprises (SMEs) relate to knowledge acquisition and performance. To address these, we utilize survey data of 570 organizational members, up to the top management level, of SMEs in Germany. The results indicate that CV positively affects knowledge acquisition and performance. Additionally, we found positive moderation effects of transformational leadership and technological turbulence on the CV-performance relationship. Further analysis confirmed a strong mediation effect of knowledge acquisition (KA) on the CV-performance relationship. The results also suggest that firms practicing CV in high technology dynamism related industries face <em>a triangle of tensions</em> where high technology turbulence supports exploitation of existing competitive advantages, but the former dampens the exploration of future competitive advantages through new knowledge.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"188 ","pages":"Article 115080"},"PeriodicalIF":10.5,"publicationDate":"2024-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142748750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}