Dan Ni , Wen Wu , Christopher M. Barnes , Shaoxue Wu , Hanning Li , Hanzhi Xu
{"title":"Leader’s spouse sleep apnea impairs team creativity: the moderating role of sleep divorce","authors":"Dan Ni , Wen Wu , Christopher M. Barnes , Shaoxue Wu , Hanning Li , Hanzhi Xu","doi":"10.1016/j.jbusres.2025.115750","DOIUrl":"10.1016/j.jbusres.2025.115750","url":null,"abstract":"<div><div>Our paper seeks to extend the literature on creativity and sleep research by examining not only how leader sleep can influence team creativity but also how the leader’s spouse’s experience with sleep (specifically, sleep apnea) can influence team creativity. Sleep apnea can disrupt not only the sleep of the person suffering from the disorder but also the bed partner of that person. Accordingly, we integrate crossover theory and literature on the prefrontal cortex in sleep to develop a moderated serial mediation model that examines the indirect effect of the leader’s spouse’s sleep apnea on team creativity via leader sleep (quantity and quality) and leader effort in processing creative ideas. Moreover, we investigate one partial solution to this issue: sleep divorce as a moderator that weakens these effects. In a survey-based field study using multi-wave and multi-source data, we find support for our hypotheses.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115750"},"PeriodicalIF":9.8,"publicationDate":"2025-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145220958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Clay M. Voorhees , Nicole M. Boylan , Carlos Bauer , Paul W. Fombelle , Mason R. Jenkins
{"title":"Conceptualizing post-sales relationship management in B2B markets: review, synthesis, and recommendations for future research","authors":"Clay M. Voorhees , Nicole M. Boylan , Carlos Bauer , Paul W. Fombelle , Mason R. Jenkins","doi":"10.1016/j.jbusres.2025.115700","DOIUrl":"10.1016/j.jbusres.2025.115700","url":null,"abstract":"<div><div>To keep up with changing customer demands, business-to-business selling firms now employ multiple postsales relationship management models, including proactive postsales service (PPS), customer success management (CSM), and key account management (KAM). These functions are often performed in parallel and may exist within the same organization. Prior research in marketing and sales has demonstrated the role and promise of each postsales relationship management model, but they are typically considered in isolation. This paper synthesizes existing literature on B2B postsales relationship management and provides a conceptual framework that clarifies the unique roles, overlaps, and contingencies among PPS, KAM, and CSM. Findings suggest that firms may integrate models based on customer needs, data, and postsales service goals. Promising directions for future research are provided that should help sales and service scholars advance scholarship regarding B2B relationships.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115700"},"PeriodicalIF":9.8,"publicationDate":"2025-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145220966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Close to star organizations promotes exploratory innovation for latecomers","authors":"Yuting Bao , Tianxing Pan","doi":"10.1016/j.jbusres.2025.115753","DOIUrl":"10.1016/j.jbusres.2025.115753","url":null,"abstract":"<div><div>Star organizations, leading innovators with significant influence in their industries, play a critical role in shaping knowledge diffusion and innovation. While existing studies have examined the role of proximity between partners, limited attention has been paid to the impact of geographic, social, and technological distances from star organizations. Addressing this gap, this study uses the patent records from 23,671 organizations across 35 technology fields, to explore how these distances affect exploratory innovation and how entry time moderates these effects. The findings reveal that greater distances from star organizations hinder exploratory innovation, with latecomers relying more heavily on star organizations than early entrants. This research advances understanding of organizational learning and innovation by uncovering the nuanced roles of star organizations in innovation networks, and offers practical insights for managers and policymakers to foster innovation ecosystems.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115753"},"PeriodicalIF":9.8,"publicationDate":"2025-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145220287","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yide Liu , Wynne W. Chin , Jun-Hwa Cheah , Joseph F. Hair , Chan Lyu
{"title":"Tackling missing data in PLS-SEM: strategies and insights for business research","authors":"Yide Liu , Wynne W. Chin , Jun-Hwa Cheah , Joseph F. Hair , Chan Lyu","doi":"10.1016/j.jbusres.2025.115739","DOIUrl":"10.1016/j.jbusres.2025.115739","url":null,"abstract":"<div><div>This study provides a practical guide for handling missing data in partial least squares structural equation modeling (PLS-SEM), a prominent multivariate technique that is widely used in business research. We compare the strengths and limitations of different missing data handling techniques, emphasizing the importance of selecting appropriate methods to enhance the accuracy and reliability of PLS-SEM analyses. Furthermore, we introduce an innovative approach for dealing with not missing at random (NMAR) data by combining imputation with subsequent weighting. By demonstrating the practical effects of various treatment strategies through empirical case studies and a comprehensive simulation study, this research offers meaningful insights and pragmatic guidelines for business researchers dealing with missing data in PLS-SEM.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115739"},"PeriodicalIF":9.8,"publicationDate":"2025-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145220288","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Facing grand challenges: implications for entrepreneur fearful emotional response on venture goal progress","authors":"Fu Yang, Mengqian Lu, Zihan Zhou","doi":"10.1016/j.jbusres.2025.115751","DOIUrl":"10.1016/j.jbusres.2025.115751","url":null,"abstract":"<div><div>Entrepreneurship is inherently uncertain. When grand challenges come unexpectedly, this uncertainty creates significant challenges for entrepreneurs and their ventures. Taking the global pandemic as an illustrative example, the current study explores the effects of crisis events on entrepreneurs and their responses to addressing grand challenges. Drawing upon the cognitive appraisal theory of emotion, we examine the relationship between perceived crisis event strength and venture goal progress by exploring the mediating role of entrepreneurial fear of failure at a daily-level. Furthermore, we believe that developing digital platform capabilities mitigates the negative effects of such a crisis event. Using a time-lagged experience sampling methodology to capture day-to-day dynamics, we tested our hypotheses with 656 matched observations from 72 entrepreneurs over 10 consecutive working days. Overall, this study offers insights applicable to a wide range of crisis events, highlighting how entrepreneurs navigate challenges, thrive amid uncertainty, and mitigate the harmful impacts on entrepreneurship.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115751"},"PeriodicalIF":9.8,"publicationDate":"2025-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145220286","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Cinthia B. Satornino , Nancy J. Sirianni , Alexis M. Allen , Carlos Bauer
{"title":"Empathic concern in network sentinels and their impact on peer sales performance: a study of salespeople higher in psychopathy","authors":"Cinthia B. Satornino , Nancy J. Sirianni , Alexis M. Allen , Carlos Bauer","doi":"10.1016/j.jbusres.2025.115743","DOIUrl":"10.1016/j.jbusres.2025.115743","url":null,"abstract":"<div><div>Sentinels control information flow between disconnected groups, but the benefits of this position depend on the motivation to share information. This study examines how sentinelism and empathic concern affect individual and peer sales performance, focusing on salespeople who are higher in psychopathy and have muted dispositional empathic concern. The study hypothesizes that situational empathic concern can be evoked in psychopathic salespeople under certain conditions. A field study using survey, social network, and performance data employed social network analysis and Markov clustering to measure sentinelism, and PLS-SEM to test the hypotheses. Results show that low empathic concern benefits individual performance but harms peer performance, while the reverse is true for high empathic concern. Organizational support increases situational empathic concern in psychopathic salespeople, improving peer group outcomes. The study challenges the assumption that gatekeeping benefits the team and provides strategies for managing psychopathic salespeople and balancing performance through organization- and network-level strategies.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115743"},"PeriodicalIF":9.8,"publicationDate":"2025-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145220964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ning Chen , Diwan Li , Hui Lv , Chuhao Zheng , Xingxin Zhao
{"title":"More helpful or less ethical: The dilemma between “desire to gain to face” and “fear of losing face” for narcissistic employees","authors":"Ning Chen , Diwan Li , Hui Lv , Chuhao Zheng , Xingxin Zhao","doi":"10.1016/j.jbusres.2025.115737","DOIUrl":"10.1016/j.jbusres.2025.115737","url":null,"abstract":"<div><div>Drawing on impression management theory, we investigate <em>whether</em>, <em>how</em>, and <em>when</em> employees with narcissistic admiration and rivalry exhibit different workplace behaviors via distinct pathways of social face consciousness. Across a scenario experiment (Study 1), a time-lagged field survey (Study 2), and a longitudinal survey (Study 3), our findings reveal that narcissistic admiration fosters helping behavior via the consciousness of desire to gain face, whereas narcissistic rivalry drives unethical pro-job behavior via the consciousness of fear of losing face. Moreover, employee-perceived supportive leadership amplifies the positive effects of narcissistic admiration on the desire to gain face, then promotes helping behavior, while mitigating the effects of narcissistic rivalry on the fear of losing face, thus reducing unethical pro-job behavior. Our research contributes to a fine-grained understanding of the paradoxical effects of narcissism and sheds light on how organizations and managers can effectively guide narcissistic employees in helping others, rather than serving themselves.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115737"},"PeriodicalIF":9.8,"publicationDate":"2025-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145220961","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Spillover of the carbon risk along the supply chain: Evidence from the U.S. corporate bond market","authors":"Peng Zhou , Xiang Li , Xing Shi , Kun Jiang","doi":"10.1016/j.jbusres.2025.115742","DOIUrl":"10.1016/j.jbusres.2025.115742","url":null,"abstract":"<div><div>Utilizing the Paris Agreement as an exogenous shock to assess carbon risk among high-emission suppliers, this study investigates the negative spillover effects of the carbon risk along the supply chain, from suppliers to customers, through a Difference-in-Differences approach. Specifically, we examine the causal impact of the suppliers’ carbon risk on the cost of corporate bonds for their downstream customers, using data from bond issuances by publicly traded U.S. firms from January 1, 2002, to June 30, 2023. Our findings show that downstream firms with high-emission suppliers face a larger corporate bond yield spread following the implementation of the Paris Agreement. This spillover effect is particularly pronounced for firms with concentrated supplier bases, those relying heavily on trade credit, and those with substantial relationship-specific investments. Channel analysis reveals that firms with high-emission suppliers are more prone to credit rating downgrades and institutional investor divestment, which amplify bond yield spreads.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115742"},"PeriodicalIF":9.8,"publicationDate":"2025-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145220965","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lianghui Lei , Thi Alice Ngo , Honglan Yu , Kweku Adams , Ondřej Částek
{"title":"Toward a person-centered approach to cross-cultural adjustment: comparing profiles between female and male expatriates","authors":"Lianghui Lei , Thi Alice Ngo , Honglan Yu , Kweku Adams , Ondřej Částek","doi":"10.1016/j.jbusres.2025.115733","DOIUrl":"10.1016/j.jbusres.2025.115733","url":null,"abstract":"<div><div>This study advances our understanding of expatriate adjustment by integrating a person-centered approach with the Conservation of Resources (COR) theory to compare the cross-cultural adjustment profiles of female and male expatriates. We examine how gender, marital status, extraversion, cultural intelligence (CQ), and host-country language proficiency collectively impact cross-cultural interaction adjustment. Using fuzzy-set Qualitative Comparative Analysis (fsQCA) on 106 expatriates in the Czech Republic, we find that female expatriates can achieve adjustment levels comparable to their male counterparts; however, success requires a broader and more integrated set of personal resources, especially for married women. These findings challenge assumptions of homogeneous expatriate experiences and highlight the need for profile-specific strategies in expatriate management. The study extends COR theory by demonstrating how structural disadvantages shape resource accumulation processes and by expanding the principle of equifinality to emphasize configuration-based pathways to adjustment. It also shows that expatriate adjustment depends on the interplay and synergy of multiple personal traits rather than isolated characteristics. Our results offer practical implications for developing targeted support mechanisms tailored to different expatriate subgroups.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115733"},"PeriodicalIF":9.8,"publicationDate":"2025-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145220963","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nathalia C. Tjandra , Alessandro Feri , Nicholas Ind , Oriol Iglesias , Christof Backhaus , Barbara Seegebarth
{"title":"The core attributes of conscientious brands: A stakeholder perspective","authors":"Nathalia C. Tjandra , Alessandro Feri , Nicholas Ind , Oriol Iglesias , Christof Backhaus , Barbara Seegebarth","doi":"10.1016/j.jbusres.2025.115744","DOIUrl":"10.1016/j.jbusres.2025.115744","url":null,"abstract":"<div><div>Conscientious brands go beyond corporate social responsibility initiatives, which are often disconnected from brand strategy, by embedding a moral belief system that drives strategic decisions and actions, and spurs positive transformative change. Recent research has highlighted several key attributes of conscientious brands, but most studies have only been based on the views of managers. To better understand the construct from a diverse stakeholder perspective, we conducted 68 in-depth qualitative interviews with senior managers of global brands, senior managers of marketing agencies, and consumers. The findings show that conscientious brands are driven by a transformative purpose, and a belief in stakeholder fairness, temporal responsibility and organizational openness. Additionally, the actions that result from beliefs are rooted in moral integrity and measured through key performance indicators. The findings also provide valuable nuances on the aligned, complementary, and conflictual perspectives of each stakeholder group.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115744"},"PeriodicalIF":9.8,"publicationDate":"2025-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145220962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}