Journal of Business Research最新文献

Not all voices are equal: stakeholder environmental pressures and corporate green innovation strategies 并非所有的声音都是平等的：利益相关者的环境压力和企业的绿色创新战略

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-10-25 DOI: 10.1016/j.jbusres.2025.115793

Yuting Dong , Ziyuan Sun , Yiqiang Zhou

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引用次数: 0

From motivation to outcome: a structured narrative review of the literature on corporate activism 从动机到结果：对公司行动主义文献的结构化叙述回顾

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-10-25 DOI: 10.1016/j.jbusres.2025.115797

Selma Saracevic , Bodo B. Schlegelmilch

引用次数: 0

Flubber teams: The emergence of dynamic platform-enabled teams in business organizations 飞天团队：在商业组织中出现了动态的支持平台的团队

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-10-24 DOI: 10.1016/j.jbusres.2025.115795

Mike Szymanski , Ivan Smagin , Evgeny Kaganer

引用次数: 0

Collateral damage or effortless win? Spillover effects of competent and warm leader brands on copycats following product-harm crises 附带损害还是毫不费力的胜利？在产品危害危机后，有能力和热情的领导品牌对模仿者的溢出效应

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-10-23 DOI: 10.1016/j.jbusres.2025.115791

Man Chen , Jiaojie Ouyang , Feng Wang

引用次数: 0

Omnichannel safe customer experience: how should it be measured? Does it affect customer well-being and retailers’ performance? 全渠道安全客户体验：如何衡量？它会影响顾客的幸福感和零售商的业绩吗？

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-10-23 DOI: 10.1016/j.jbusres.2025.115760

Syed Mahmudur Rahman , Jamie Carlson , Noman H. Chowdhury , Siegfried P. Gudergan , Martin Wetzels , Christian M. Ringle , Dhruv Grewal

{"title":"Omnichannel safe customer experience: how should it be measured? Does it affect customer well-being and retailers’ performance?","authors":"Syed Mahmudur Rahman , Jamie Carlson , Noman H. Chowdhury , Siegfried P. Gudergan , Martin Wetzels , Christian M. Ringle , Dhruv Grewal","doi":"10.1016/j.jbusres.2025.115760","DOIUrl":"10.1016/j.jbusres.2025.115760","url":null,"abstract":"<div><div>Customer safety is a fundamental need, so for customer-centric omnichannel retailers operating in competitive and technologically intensive markets, a critical question arises: do customers’ perceptions of a safe customer experience determine their sense of well-being, as well as the retailers’ performance? To offer insights into these questions, the current research relies on mixed methods across five studies in six phases to develop a multidimensional scale for safe customer experiences (SafeCX). The formative SafeCX scale, which can be adopted as either a full 48-item or a condensed 12-item version, contains 12 critical safety dimensions that constitute essential considerations for managers, as well as key concepts for researchers dedicated to customer safety considerations. Among these dimensions, several directly capture in-store technologies, such as payment systems, surveillance cameras, and technology-mediated order fulfillment processes. Other dimensions reflect online technologies, such as data protection, social media safety, and practices that bridge physical and digital channels, offering a comprehensive perspective on customer safety. Complementing SafeCX, we also develop a two-dimensional, 8-item customer well-being scale: individual well-being, reflecting effects on one’s own mental, emotional, social, and physical life; and community well-being, reflecting effects on family, friends, and the broader community. This scale enables researchers and retail managers to assess how safety perceptions translate into personal and societal value in omnichannel contexts. In turn, this research establishes that customers who indicate positive appraisals on the SafeCX scale also exhibit a higher share of wallet and stronger intentions to influence others, effects that are mediated by their well-being appraisal.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"202 ","pages":"Article 115760"},"PeriodicalIF":9.8,"publicationDate":"2025-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145359371","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Managing conversions of anonymous online users: a privacy-compliant framework (JOBR-D-24-07633.R1) 管理匿名在线用户的转换：一个符合隐私的框架（JOBR-D-24-07633）。R1)

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-10-23 DOI: 10.1016/j.jbusres.2025.115772

Brianna JeeWon Paulich , Yichen Cheng , Denish Shah

引用次数: 0

How, when and why leader-team cognitive style incongruence stimulates team creativity 领导团队认知风格不一致是如何、何时以及为何激发团队创造力的

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-10-22 DOI: 10.1016/j.jbusres.2025.115792

Long Ye , Songlin Yang , Ling Yuan , Ye Yang

{"title":"How, when and why leader-team cognitive style incongruence stimulates team creativity","authors":"Long Ye , Songlin Yang , Ling Yuan , Ye Yang","doi":"10.1016/j.jbusres.2025.115792","DOIUrl":"10.1016/j.jbusres.2025.115792","url":null,"abstract":"<div><div>Based on the motivated information processing theory, we investigated how leader-team cognitive style configurations affect team creativity. We also examined the mediating role of team information elaboration and the moderating effect of team goal interdependence. We conducted a variance analysis in a simulation experiment (Study 1) and a response surface analysis in a three-wave study (Study 2). The results indicated: (a) team creativity increases as the cognitive styles of the leader and the team become more incongruent; (b) when the cognitive styles are congruent, intuitive team exhibits greater creativity compared to analytical team; (c) team information elaboration mediates the relationship between leader-team cognitive style congruence/incongruence and team creativity; (d) team goal interdependence moderates the indirect effects of leader-team cognitive style (in)congruence on team creativity via team information elaboration. Specifically, cooperative goal interdependence enhances the positive relationship between cognitive style configurations and information elaboration, while competitive goal interdependence weakens it.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"202 ","pages":"Article 115792"},"PeriodicalIF":9.8,"publicationDate":"2025-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145359370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Meaningless brand names can spark consumer curiosity and improve brand evaluations 无意义的品牌名称可以激发消费者的好奇心，提高品牌评价

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-10-22 DOI: 10.1016/j.jbusres.2025.115767

Polina Landgraf , Jonathan Luffarelli , Antonios Stamatogiannakis

引用次数: 0

The ESG-productivity paradox: how ESG performance expectation gaps impede total factor productivity ESG-生产率悖论：ESG绩效预期差距如何阻碍全要素生产率

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-10-19 DOI: 10.1016/j.jbusres.2025.115775

Xiaonan Dong

引用次数: 0

“Yasss queen! towards an intersectional understanding of the social media influencer domain” “Yasss女王!对社交媒体影响者领域的交叉理解

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-10-18 DOI: 10.1016/j.jbusres.2025.115699

Ave Le Blanc , Ross Gordon , Sue Ann Barratt , Lisa Schuster

{"title":"“Yasss queen! towards an intersectional understanding of the social media influencer domain”","authors":"Ave Le Blanc , Ross Gordon , Sue Ann Barratt , Lisa Schuster","doi":"10.1016/j.jbusres.2025.115699","DOIUrl":"10.1016/j.jbusres.2025.115699","url":null,"abstract":"<div><div>Researchers have emphasised the importance of enhancing our theoretical understandings about how gender, as an intersectional identity, influences both the content created by social media influencers (SMIs) and consumer engagement. This study addresses this gap by exploring how SMIs shape their influence on social media platforms, whilst navigating both emancipatory and subjugatory forces in their interactions with consumers. Through analysis of SMIs’ content and consumer responses, we interrogate the recurring feminine archetype “Queen”, used to highlight valued representations of femininity as legitimate and privileged. This archetype becomes rooted in social identity frames that foreground varying gendered ideals for women, depending on how these intersect with other social identities such as race, class, and age. We interpret this rootedness through a Caribbean feminist lens, using Feminist Critical Discourse Analysis. The study shows how assessments of SMIs’ potential depend on the complexity of the social identities that frame their content and persona.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"202 ","pages":"Article 115699"},"PeriodicalIF":9.8,"publicationDate":"2025-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145322633","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0