Journal of Business Research最新文献

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-11-17 DOI: 10.1016/j.jbusres.2024.115068

Shan Wang , Shubhashis Karmakar , Fang Wang , Yanli Pei

{"title":"Content dissimilarity and online review helpfulness: Contextual insights","authors":"Shan Wang , Shubhashis Karmakar , Fang Wang , Yanli Pei","doi":"10.1016/j.jbusres.2024.115068","DOIUrl":"10.1016/j.jbusres.2024.115068","url":null,"abstract":"<div><div>As consumers navigate through online product reviews, they read and assess individual reviews within a broader context of product information, including product descriptions and preceding reviews. This research incorporates this information context to better understand online review helpfulness. Specifically, it studies the influence of content dissimilarity in online reviews, including topic and lexical dissimilarities compared to product descriptions and preceding reviews, respectively, on their perceived helpfulness to potential customers. An empirical analysis of approximately 1.6 million Amazon reviews reveals that readers prefer online product reviews that align with topics but differ in lexicon from product descriptions and preceding reviews. Moreover, the topic and lexical dissimilarities interact in affecting review helpfulness, and the impact of content dissimilarity varies across reviews for products of differing price levels. This research underscores the significance of assessing information utility within its contextual framework and highlights the importance of evaluating content at both the topical and lexical levels. It offers fresh insights for both scholars and practitioners in understanding and curating beneficial online information.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"187 ","pages":"Article 115068"},"PeriodicalIF":10.5,"publicationDate":"2024-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142652579","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Preventing algorithm aversion: People are willing to use algorithms with a learning label 防止算法厌恶：人们愿意使用带有学习标签的算法

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-11-15 DOI: 10.1016/j.jbusres.2024.115032

Alvaro Chacon , Edgar E. Kausel , Tomas Reyes , Stefan Trautmann

引用次数: 0

Agility in marketing teams: An analysis of factors influencing the entry decision into a trendy social network 营销团队的灵活性：影响进入时尚社交网络决策的因素分析

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-11-14 DOI: 10.1016/j.jbusres.2024.115054

Itziar Oltra, Carmen Camarero, Rebeca San José

{"title":"Agility in marketing teams: An analysis of factors influencing the entry decision into a trendy social network","authors":"Itziar Oltra, Carmen Camarero, Rebeca San José","doi":"10.1016/j.jbusres.2024.115054","DOIUrl":"10.1016/j.jbusres.2024.115054","url":null,"abstract":"<div><div>Given the rise of new social networks, companies must decide whether to incorporate each new network into their social media marketing strategy. This research analyses the factors that influence a brand’s entry into a trendy social network, integrating two traditional paradigms of innovation adoption –the TOE and the UTAUT– with the concept of marketing agility, to incorporate the strategic perspective of marketing departments. We conduct a mixed methods approach, through a focus group with managers and a quantitative analysis based on a questionnaire with a sample of 161 managers, complemented with a fsQCA to identify specific configurations of factors that determine that entry. The study validates marketing agility’s relevance, emphasising the importance of market monitoring beyond speed. Three company characterizations are proposed, including differences in expectations, effort perceptions, and competitors influence. We offer an explanatory model of the adoption conditions of technological innovations undertaken by marketing departments, applicable to future innovations in communication tools.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"187 ","pages":"Article 115054"},"PeriodicalIF":10.5,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142652578","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Linking firm performance with innovation culture: An algorithmic approach towards theory building 将企业绩效与创新文化联系起来：建立理论的算法方法

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-11-13 DOI: 10.1016/j.jbusres.2024.115048

Wanqing Li , Jiang Yu , Feng Chen

{"title":"Linking firm performance with innovation culture: An algorithmic approach towards theory building","authors":"Wanqing Li , Jiang Yu , Feng Chen","doi":"10.1016/j.jbusres.2024.115048","DOIUrl":"10.1016/j.jbusres.2024.115048","url":null,"abstract":"<div><div>To address the growing demand for theory development in computational social science research, this study employs an algorithm-driven approach to formulate a comprehensive six-step theory generation process. By applying this original research method, a new theoretical model—the “Dynamic Resource-Culture Synergy Theory” is proposed which enhances the explanatory power regarding how firms maintain competitiveness in rapidly changing environments by emphasizing the pivotal role of culture in resource integration and innovation processes. Drawing on empirical data from 887 Chinese high-tech manufacturing firms, our analysis identifies key drivers of organizational performance, with a particular focus on the role of organizational culture, especially innovation culture, as a mediating force. Utilizing the GWO-SVM technique, we gain a nuanced understanding of how different cultural traits interact with innovation and leverage, uncovering how the initial enhancement of innovation culture positively impacts performance metrics such as ROA. The findings confirm that innovation, facilitated by organizational culture, significantly enhances performance outcomes. Furthermore, this study considers factors such as leverage and the proportion of technical personnel, investigating their moderating effects on the relationship between innovation culture and firm performance. This study not only deepens the understanding of how innovation and culture interact to influence firm performance but also provides significant theoretical and practical contributions to the study of the dynamics of high-tech manufacturing enterprises.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"187 ","pages":"Article 115048"},"PeriodicalIF":10.5,"publicationDate":"2024-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142652646","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Socio-politically silent brands: A double edged sword 社会政治沉默品牌：一把双刃剑

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-11-13 DOI: 10.1016/j.jbusres.2024.115046

Aaminah Zaman Malik , Fayez Ahmad , Francisco Guzmán

引用次数: 0

A blessing and a curse: The influence of showing servant leadership behaviors on leader work engagement 福兮祸所伏：展现仆人式领导行为对领导者工作投入的影响

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-11-09 DOI: 10.1016/j.jbusres.2024.115051

Jing Quan , Dirk van Dierendonck

引用次数: 0

The role of digitalization in early internationalization Research: A systematic literature review and future research directions 数字化在早期国际化研究中的作用：系统文献综述与未来研究方向

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-11-07 DOI: 10.1016/j.jbusres.2024.115043

Emmanuel Kusi Appiah , Peter Gabrielsson , Alex Rialp Criado

引用次数: 0

The bright side of a dark personality – How dark triad traits influence entrepreneurial passion 阴暗性格的光明面--阴暗三性格如何影响创业激情

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-11-07 DOI: 10.1016/j.jbusres.2024.115044

Corinna Vera Hedwig Schmidt , Sarah-Alena Rössig , Martin Ruth , Tessa Christina Flatten

{"title":"The bright side of a dark personality – How dark triad traits influence entrepreneurial passion","authors":"Corinna Vera Hedwig Schmidt , Sarah-Alena Rössig , Martin Ruth , Tessa Christina Flatten","doi":"10.1016/j.jbusres.2024.115044","DOIUrl":"10.1016/j.jbusres.2024.115044","url":null,"abstract":"<div><div>While earlier research has identified beneficial outcomes of entrepreneurial passion, our study extends the scarce literature on its antecedents. Conceptualizing entrepreneurial passion as an identity-based construct influenced by personality traits, we draw on identity theory to investigate how the dark triad traits—narcissism, Machiavellianism, psychopathy—relate to entrepreneurial passion. Our findings provide an invaluable extension of earlier works that have mainly focused on the role bright personality traits play for passion. We adopt a fuzzy set methodology to examine which configurations of the dark triad traits lead to the domains of entrepreneurial passion for inventing, founding, and developing. Our results provide evidence that entrepreneurs with high levels of Machiavellianism have passion for all three domains, while high levels of narcissism lead to passion for inventing and developing. In contrast, high levels of psychopathy lead to passion for inventing and founding. This study contributes to the passion and dark triad literature.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115044"},"PeriodicalIF":10.5,"publicationDate":"2024-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142653996","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Classification of reviews of e-healthcare services to improve patient satisfaction: Insights from an emerging economy 提高患者满意度的电子医疗服务审查分类：新兴经济体的见解。

IF 11.3 1区管理学

Journal of Business Research Pub Date : 2023-09-01 DOI: 10.1016/j.jbusres.2023.114015

Nikhil Dhakate , Rohit Joshi

{"title":"Classification of reviews of e-healthcare services to improve patient satisfaction: Insights from an emerging economy","authors":"Nikhil Dhakate , Rohit Joshi","doi":"10.1016/j.jbusres.2023.114015","DOIUrl":"10.1016/j.jbusres.2023.114015","url":null,"abstract":"<div><p>The COVID-19 pandemic has brought in many unique challenges and opportunities for patient care, and one is online healthcare practices. Patient satisfaction with online consultation is primary importance as online healthcare practices are evolving with time. Although previous research has examined how patient satisfaction with online doctor services can be further improved, there has been scant research on the satisfaction with online doctor services concerning Indian patients. Within the framework of service science theories, this study examines satisfaction and sentiments of Indian patients with online doctor services from multiple perspectives. A total of 38019 patient online feedback for 343 doctors was used for understanding patient sentiments. The sentiment analysis classified the reviews of the patients on online doctor consultation services. The finding suggests that healthcare service providers consider a systemic approach that includes core health services along with technical and marketing factors to proactively improve online patient satisfaction.</p></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"164 ","pages":"Article 114015"},"PeriodicalIF":11.3,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10168675/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9487749","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Predicting the effects of supply chain resilience and robustness on COVID-19 impacts and performance: Empirical investigation through resources orchestration perspective 预测供应链弹性和稳健性对新冠肺炎影响和绩效的影响：从资源协调角度进行的实证调查

IF 11.3 1区管理学

Journal of Business Research Pub Date : 2023-09-01 DOI: 10.1016/j.jbusres.2023.114025

Jamal El Baz , Salomée Ruel , Zahra Fozouni Ardekani

{"title":"Predicting the effects of supply chain resilience and robustness on COVID-19 impacts and performance: Empirical investigation through resources orchestration perspective","authors":"Jamal El Baz , Salomée Ruel , Zahra Fozouni Ardekani","doi":"10.1016/j.jbusres.2023.114025","DOIUrl":"10.1016/j.jbusres.2023.114025","url":null,"abstract":"<div><p>This study investigates the effects of supply chain (SCRE) and robustness (SCRO) on COVID-19 super disruption impacts and firm’s financial performance by mobilizing the resources orchestration theory (ROT) as the main theoretical framework. We adopt structural equation modeling analysis of data collected from 289 French companies.</p><p>The findings reveal the significantly positive influence of resources orchestration on SCRE and SCRO and the role of the latter in mitigating the pandemic disruption impacts. Notwithstanding, depending on whether the measures are objective or subjective, the effects of SCRE and SCRO on financial performance vary. Overall, this paper presents empirical evidence of the influence of both of SCRE and SCRO on pandemic disruption impacts and financial performance. Furthermore, this research provides insights to guide practitioners and decision makers regarding resources orchestration and the deployment of SCRE and SCRO.</p></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"164 ","pages":"Article 114025"},"PeriodicalIF":11.3,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10186979/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9497464","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4