{"title":"Salesperson intra-career mobility perceptions: Exploring the role of professional versus organizational identities","authors":"Karen Flaherty , Curtis S. Schroeder","doi":"10.1016/j.jbusres.2024.114996","DOIUrl":"10.1016/j.jbusres.2024.114996","url":null,"abstract":"<div><div>Salesperson career paths have evolved from traditional to boundaryless models, as salespeople are moving between sales organizations with greater frequency. In this new landscape, it is crucial to consider how salespeople’s perceptions of their employers and the sales profession impact their mobility. While previous research has focused on salesperson identification with their organization, identification with the profession remains largely unexplored. To address this gap, the authors conducted semi-structured interviews with 57 sales professionals to better understand their work identities. They offer a theoretical model illustrating how professional and organizational identities become more or less salient, influencing intra-career mobility (i.e., job movement within the sales profession). When salespeople experienced a mismatch between their work realities and desired identities, they redefined their sales roles around a core work value. This process shifted their focus towards their professional identity over their organizational identity, affecting their perceptions of mobility within the sales profession.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114996"},"PeriodicalIF":10.5,"publicationDate":"2024-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142417068","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Opportunity recognition in the tension field of knowledge and learning: The case of converging industries","authors":"Simon Ohlert , Natalie Laibach , Rainer Harms , Stefanie Bröring","doi":"10.1016/j.jbusres.2024.114993","DOIUrl":"10.1016/j.jbusres.2024.114993","url":null,"abstract":"<div><div>Knowledge-based and learning perspectives alone explain opportunity recognition insufficiently. While knowledge forms the base, learning may help entrepreneurs in novel contexts. Interactions between them add complexity to the analysis of opportunity recognition. Even though many contexts require combinations of knowledge and learning, research on opportunity recognition in these contexts remains scarce. We address this gap with fuzzy-set qualitative comparative analysis (fsQCA) using data from 107 corporate entrepreneurs from converging industries. Converging industries offer a unique context to explore these complexities, requiring entrepreneurs to merge knowledge and learn from new fields. We identify three types with high levels of opportunity recognition: the “broad experienced adapter”, the “specific experienced adapter”, and the “experimenter”. Unlike a simple knowledge-based view suggests, we argue that knowledge is not always necessary. Entrepreneurs compensate for knowledge deficits by combining several learning capabilities. Configurational analysis enriches the theory of how multi-domain knowledge and learning contribute to opportunity recognition.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114993"},"PeriodicalIF":10.5,"publicationDate":"2024-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142417066","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The AI-authorship effect: Understanding authenticity, moral disgust, and consumer responses to AI-generated marketing communications","authors":"Colleen P. Kirk , Julian Givi","doi":"10.1016/j.jbusres.2024.114984","DOIUrl":"10.1016/j.jbusres.2024.114984","url":null,"abstract":"<div><div>Seven preregistered experiments demonstrate that when consumers believe emotional marketing communications are written by an AI (vs. a human), positive word of mouth and customer loyalty are reduced. Drawing from authenticity theory, we show that this “AI-authorship effect” is attenuated for factual (vs. emotional) messages (Study 2); when an AI only edits the communication (Study 3); when a communication is signed directly by an AI (Study 4); and when consumers believe that most marketing communications are written by AI (Study WA1). Importantly, when consumers believe a communication is reused (i.e., not originally written by the sender), the effect is reversed (Study 6). This “AI-authorship effect” is serially mediated by perceived authenticity (Studies 5 and 6) and moral disgust (Studies 1–6 and WA1). These findings are evidenced using both personalized and mass communications, different emotions, businesses and organizational employees, and both hypothetical and behavioral measures.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114984"},"PeriodicalIF":10.5,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142359663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ross Brown , Suzanne Mawson , Augusto Rocha , Alex Rowe
{"title":"Looking inside the ‘black box’ of digital firm scaling: An ethnographically informed conceptualisation","authors":"Ross Brown , Suzanne Mawson , Augusto Rocha , Alex Rowe","doi":"10.1016/j.jbusres.2024.114987","DOIUrl":"10.1016/j.jbusres.2024.114987","url":null,"abstract":"<div><div>In recent years there has been an upsurge of interest in firm scaling. Owing to the fact our conceptual and theoretical grasp of this phenomenon remains under-developed, this paper offers a novel conceptualisation of the scaling process based on an in-depth ethnographic study of a London-based digital Fintech. Scaling involves deliberately enacting and surmounting a series of managerial challenges such as human capital re-positioning, business model reconfiguration, customer acquisition and the acquisition of external growth capital. Our theoretical contribution views the micro-foundations of scaling as a distinctive relational process-based phenomenon. Under the conceptual framework posited, entrepreneurial human capital and successful scaling are inextricably interwoven. Entrepreneurial founders and managers are pivotal for orchestrating scaling and our conceptualisation builds upon the trigger point model of firm development, which reinforces the primacy of entrepreneurial agency for optimising growth triggers.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114987"},"PeriodicalIF":10.5,"publicationDate":"2024-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142359661","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Price-related consequences of corporate social (ir)responsibility","authors":"Ilona Szőcs , Maria Gabriela Montanari","doi":"10.1016/j.jbusres.2024.114985","DOIUrl":"10.1016/j.jbusres.2024.114985","url":null,"abstract":"<div><div>While corporate social responsibility (CSR) and corporate social irresponsibility (CSI) have, respectively, positive and negative effects on consumers’ brand responses, their price-related consequences are often overlooked in extant literature. Drawing on attribution theory and negativity bias, we examine the impact of brands’ (ir)responsible behavior on consumers’ multiple price perceptions by applying Van Westendorp’s ‘pricing footprint’. In four experimental studies we show that consumers’ lower price perceptions following CSI are robust and the magnitude of CSI’s impact is greater than that of CSR in the higher price categories (<em>expensive, too expensive</em>). The positive effects of CSR are contingent on the specific CSR domain and the public/private consumption status of the product. Social (versus environmental) CSR generates higher price perceptions, and the magnitude of its impact outperforms that of CSI in the lower price categories (<em>too cheap, cheap</em>). The positive effects of environmental CSR are limited, particularly for privately consumed products.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114985"},"PeriodicalIF":10.5,"publicationDate":"2024-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142359662","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"“We” spend more than “I”: The impact of self-construal on parental education spending","authors":"Lingjiang Lora Tu , Huachao Gao , Yinlong Zhang","doi":"10.1016/j.jbusres.2024.114983","DOIUrl":"10.1016/j.jbusres.2024.114983","url":null,"abstract":"<div><div>Parental education spending significantly shapes household welfare and national human capital. Prior research suggests ethno-cultural differences in such spending but lacks experimental evidence, casting doubts on the validity of the correlational findings. This research fills this gap by investigating the causal factors and psychological mechanisms of parental education spending. We found that interdependent (vs. independent) self-construal induces a more salient parental identity, leading to higher spending on children’s education. Results from secondary data on parental education expenditures from 72 countries and four experiments consistently support the impact of self-construal on parental education spending and elucidate the mechanism of parental identity salience. Additionally, we identified personal identity threat and identity integration as moderators that either reverse or attenuate this effect. Moving beyond the focus on ethnicity and culture, our research examines how self-construal universally influences parental education spending. This opens new research avenues in this substantive domain and provides actionable guidelines.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114983"},"PeriodicalIF":10.5,"publicationDate":"2024-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142359660","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Duygu Phillips , Curt B. Moore , Matthew W. Rutherford
{"title":"Legitimating language and emotional tone in antenarratives: A cultural entrepreneurship perspective","authors":"Duygu Phillips , Curt B. Moore , Matthew W. Rutherford","doi":"10.1016/j.jbusres.2024.114988","DOIUrl":"10.1016/j.jbusres.2024.114988","url":null,"abstract":"<div><div>The concept of storytelling has gained prominence within entrepreneurship, especially as the key property underpinning the process of cultural entrepreneurship. Although it is conventionally assumed that entrepreneurial communications take the form of fully formed stories (e.g., business pitches), by relaxing this assumption, we are able to advance cultural entrepreneurship and test its boundaries. We theorize that when new ventures choose specific <em>legitimating language</em> to share very short story fragments (i.e., antenarratives) online, the audience is compelled to engage. Furthermore, we suggest that the effect of legitimating language on stakeholder engagement will vary based on the emotional tone conveyed in these antenarratives. To test our theory, we construct dictionaries to measure three types of legitimating language (pragmatic, moral, cognitive) and empirically analyze a large, unique dataset of new ventures from X. Results offer support for our theorizing.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114988"},"PeriodicalIF":10.5,"publicationDate":"2024-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142359659","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Fifty years of entrepreneurship: Recalling the past, examining the present, & foreshadowing the future","authors":"Donald F. Kuratko , Jeffrey G. Covin","doi":"10.1016/j.jbusres.2024.114980","DOIUrl":"10.1016/j.jbusres.2024.114980","url":null,"abstract":"<div><div>This paper briefly reviews the evolution of theory and research in the field of entrepreneurship. We begin by recognizing the origins of the concept of entrepreneurship, acknowledging the seminal works in the field. We take stock of the current themes in entrepreneurship theory and research, identifying several of the more prominent topic areas that comprise the current knowledge domain and the multidisciplinary perspectives represented therein. Finally, we offer conjectures regarding possible future trajectories for entrepreneurship theory and research, nonetheless recognizing the challenges inherent to prediction in a scholarly field that is vibrant and ever-changing.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114980"},"PeriodicalIF":10.5,"publicationDate":"2024-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142359142","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Arnold Japutra , Sianne Gordon-Wilson , Yuksel Ekinci , Elisa Dorothee Adam
{"title":"The dark side of brands: Exploring fear of missing out, obsessive brand passion, and compulsive buying","authors":"Arnold Japutra , Sianne Gordon-Wilson , Yuksel Ekinci , Elisa Dorothee Adam","doi":"10.1016/j.jbusres.2024.114990","DOIUrl":"10.1016/j.jbusres.2024.114990","url":null,"abstract":"<div><div>Understanding the roots of compulsive buying is critical because it often leads to negative outcomes like depression, social anxiety, and debt. The aim of this study is to investigate the influence of the fear of missing out and brand passion on compulsive brand buying. We collect data from 511 consumers and use partial least squares for the data analysis. The study supports the dual theory of passion, which delineates brand passion into harmonious and obsessive forms, with the latter representing a negative aspect. The findings strongly affirm the relationship between the fear of missing out and both types of brand passion. Obsessive passion emerges as a more significant predictor of compulsive buying. Moreover, the study unveils that consumers’ age moderates the relationship between the fear of missing out and obsessive passion. We recommend marketing strategies to facilitate consumers’ passions driven by the fear of missing out, to encourage and nurture harmonious passion, to foster obsessive passion in a more responsible manner, and to focus on brand-passion-driven marketing towards younger consumers.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114990"},"PeriodicalIF":10.5,"publicationDate":"2024-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142359144","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Critical mass in a crowd: A predictive model of online crowdfunding of public goods in the U.S. vs. U.K","authors":"Aidin Namin , Yashar Dehdashti , Seth C. Ketron","doi":"10.1016/j.jbusres.2024.114992","DOIUrl":"10.1016/j.jbusres.2024.114992","url":null,"abstract":"<div><div>Research on differences in public goods crowdfunding donation behavior among top-performing markets is scarce, particularly among countries that are often considered culturally similar overall but have differences that may affect crowdfunding donation behavior (e.g., the U.S. and U.K.). With addressing this gap in mind, we calculate the “critical mass” numbers for both markets using scraped data from major crowdfunding sites and advanced econometrics and analytics techniques. While fewer contributors are required for a U.S. crowdfunding campaign to “take off,” U.S. contributions decrease afterward. Meanwhile, U.K. participants follow the opposite pattern, contributing at a slower yet steadier pace over time, with more successful campaigns long term. Further, lower (higher) information efficiency leads to lower critical mass numbers, lower duration, and more donors for the U.S. (U.K.). The findings contribute to the literature on global crowdfunding by characterizing idiosyncrasies of the top two crowdfunding markets in donation behavior toward public goods campaigns.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114992"},"PeriodicalIF":10.5,"publicationDate":"2024-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142327881","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}