Journal of Business Research最新文献

{"title":"Accelerating expertise in professional decision making: The effects of a simple rules training","authors":"Gavin R. Maistry ,&nbsp;Jochen Reb ,&nbsp;Shenghua Luan ,&nbsp;Thomas Menkhoff","doi":"10.1016/j.jbusres.2025.115665","DOIUrl":"10.1016/j.jbusres.2025.115665","url":null,"abstract":"<div><div>Traditional approaches to professional decision making hold analytical expertise as superior to qualitative judgment. However, this view is increasingly challenged by work on heuristics as effective decision strategies under conditions of uncertainty. Building on this insight, we developed a script-based simple rules training program in the context of insurance underwriting. We then conducted a quasi-experimental intervention study with 220 participants of varying levels of experience. The study compared performance in the training condition with that in an active control condition on a work sample test given before and after the intervention. The results show that training in simple rules could improve decision quality in terms of both decision accuracy and consistency. Moreover, experience moderated this effect, such that the training was particularly beneficial for less experienced participants. We discuss theoretical and practical implications of our findings for professional and underwriting expertise, the study of heuristics, and decision-making training.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"200 ","pages":"Article 115665"},"PeriodicalIF":9.8,"publicationDate":"2025-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144908713","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How CEO narcissism, organizational identification, and performance feedback shape middle managers’ strategic behavior","authors":"Xiaoxuan Li ,&nbsp;Miles M. Yang ,&nbsp;Yue Wang ,&nbsp;Yanzhao Tang","doi":"10.1016/j.jbusres.2025.115664","DOIUrl":"10.1016/j.jbusres.2025.115664","url":null,"abstract":"<div><div>Grounded in strategic leadership and organizational identification theories, this study investigates the mechanisms through which CEO narcissism influences middle managers’ divergent strategic behavior. We propose a moderated mediation model in which CEO narcissism negatively affects middle managers’ divergent strategic behavior by diminishing their organizational identification. Furthermore, we examine how performance feedback moderates this mediated relationship. We conducted two experimental studies involving 70 practitioners (Study 1) and 156 middle managers (Study 2) to empirically support the proposed model. The findings reveal that CEO narcissism undermines middle managers’ organizational identification, reducing their capacity for divergent strategic behavior. However, the negative relationship between CEO narcissism and organizational identification is weak when an organization’s performance feedback is positive and strong when it is negative. This study contributes to the literature on CEO personality and middle managers’ strategic behavior by highlighting the complex interplay of leadership traits, organizational dynamics, and feedback mechanisms.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"200 ","pages":"Article 115664"},"PeriodicalIF":9.8,"publicationDate":"2025-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904460","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Political visits and foreign direct investment","authors":"Eunbi Kim","doi":"10.1016/j.jbusres.2025.115657","DOIUrl":"10.1016/j.jbusres.2025.115657","url":null,"abstract":"<div><div>Institutionalists agree that multinational enterprises (MNEs) can increase their adaptability to political risk and uncertainty and improve firm performance in foreign locations utilizing political capabilities developed in their home country. However, surprisingly little attention has been paid to the ways in which host governments incentivize foreign investment by boosting MNEs’ political capabilities. Based on the data on foreign political leaders’ visits made to South Korea (hereafter Korea) and Korean outward foreign direct investment (OFDI) to their countries (2013–2021), we examine how inward political visits serve as a strategic instrument that promotes OFDI. We also explore whether institutional distance moderates the impacts of political visits and how the impacts differ by political power of the host country relative to that of the home country and by political leader tenure left in the countries involved. Our findings show that inward political visits increase the amount of OFDI to the visiting countries but that institutional distance serves as a negative moderator. We also find evidence that political visits have a greater positive impact on OFDI when the visiting country holds less political power than a partner country and when political leaders have longer tenure left in both countries. Our study contributes to literatures on the precedents of FDI and the roles of nonmarket factors (i.e., governmental initiatives) in internationalization.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"200 ","pages":"Article 115657"},"PeriodicalIF":9.8,"publicationDate":"2025-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144908712","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Retail media networks: definition, development, and differentiation","authors":"Rodney Thomas,&nbsp;Stephanie Thomas,&nbsp;Molly Rapert,&nbsp;Brent Williams,&nbsp;Andy Murray","doi":"10.1016/j.jbusres.2025.115656","DOIUrl":"10.1016/j.jbusres.2025.115656","url":null,"abstract":"<div><div>A retail media network (RMN) is an advertising driven business model that leverages first party data and closed loop reporting to sell enhanced opportunities to market products to consumers through online and offline retailer-owned platforms. Growth of this new phenomenon is robust as retailers increasingly recognize the benefits of additional revenue streams, higher margins, increased omnichannel sales, and enhanced consumer engagement. Extant literature is limited in this domain thus providing an opportunity to define RMNs, trace the evolutionary origins of the approach, and identify the differentiators that drive performance results. This research leverages exploratory qualitative methodology to develop a grounded theory based on the experiences of industry professionals. Essential capabilities emerged from the data and helped conceptualize an overall value stream framework. Results suggest the most successful RMNs will efficiently and effectively manage buyer–seller relationship inversion, first party data access, closed loop reporting validity, personalization and privacy balance, and trust. These strategic insights have meaningful implications for retailing theory, practice, and policy.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"200 ","pages":"Article 115656"},"PeriodicalIF":9.8,"publicationDate":"2025-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144896192","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The subscription business model and new venture viability during a crisis","authors":"William C. Zhou ,&nbsp;Sunny Li Sun ,&nbsp;Peiyi Jia","doi":"10.1016/j.jbusres.2025.115660","DOIUrl":"10.1016/j.jbusres.2025.115660","url":null,"abstract":"<div><div>Integrating insights from the service-dominant logic and the activity system perspective of business models, we explore and analyze three core design rules of the subscription business model: customer-orientation, interfunctional coordination, and digitalization. We find that the adoption of the subscription business model strengthens new venture viability during a crisis. More specifically, the negative impact of the COVID-19 crisis on the performance of subscription-based ventures is less pronounced than other business models in terms of changes in shareholder value, firm risk, and severity of loss. Furthermore, we find that new subscription-based ventures depend less on marketing expenses during a crisis.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"200 ","pages":"Article 115660"},"PeriodicalIF":9.8,"publicationDate":"2025-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144896191","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Forty Years of Brand Logo Literature: A Review and Future Research Directions","authors":"Arnav Pati ,&nbsp;Debasis Pradhan ,&nbsp;Tapas Ranjan Moharana ,&nbsp;Himadri Roy Chaudhuri ,&nbsp;Bikash Kumar Rup","doi":"10.1016/j.jbusres.2025.115655","DOIUrl":"10.1016/j.jbusres.2025.115655","url":null,"abstract":"<div><div>A logo is a graphical symbol that plays a pivotal role in communicating a company’s identity and fostering brand recall. Despite logos’ significance in academics and practice, this domain has a dearth of systematic literature reviews. Addressing this concern, our review first traces the evolution of brand logos research over four decades and then describes the various theories, scope, design properties, and methods involved in logo research. By synthesizing findings from 217 articles, this review sheds light on the interaction between logos and other brand elements, exploring their perceptual, conceptual, and contextual properties. Our findings highlight a shift from basic logo recognition in advertising to complex studies on design and meaning-based aspects. The study identifies progress from traditional research methods in logo studies to advanced research employing deep learning and neuromarketing methods. We conclude with multiple research avenues and propose a conceptual framework for future research. This approach offers valuable implications for academics and practitioners in brand strategy and design.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"200 ","pages":"Article 115655"},"PeriodicalIF":9.8,"publicationDate":"2025-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144893115","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The influence of artificial intelligence chatbot problem solving on customers’ continued usage intention in e-commerce platforms: an expectation-confirmation model approach","authors":"Junzhe Gao ,&nbsp;Abdullah Promise Opute ,&nbsp;Caroline Jawad ,&nbsp;Meng Zhan","doi":"10.1016/j.jbusres.2025.115661","DOIUrl":"10.1016/j.jbusres.2025.115661","url":null,"abstract":"<div><div>The rapid advancement of artificial intelligence (AI) technology has led to its widespread application across various fields, including e-commerce platforms. AI chatbots, powered by large data models, have emerged as a crucial tool for enhancing customer service and user experience. This study aims to investigate the impact of AI chatbot problem-solving capabilities on users’ intention to continue using these services within e-commerce platforms. By integrating elements from the Expectation-Confirmation Model (ECM) and the Technology Acceptance Model (TAM), a comprehensive research model is proposed to examine the relationships between problem-solving, confirmation, perceived ease of use, satisfaction, trust, and continued usage intention. The study employs structural equation modelling (SEM) to analyse data collected from 315 participants through an online questionnaire. The findings reveal that problem-solving abilities positively influence users’ confirmation, which in turn positively affects satisfaction, perceived ease of use, and trust. Furthermore, perceived ease of use exhibits a positive impact on satisfaction, trust, and continued usage intention. Satisfaction and trust have a positive impact on continued usage intention, with satisfaction showing a stronger influence than both problem-solving ability and ease of use. The study contributes to the theoretical understanding of user perceptions and behaviours in AI-driven interactions within e-commerce platforms. It highlights the importance of problem-solving capabilities, perceived ease of use, satisfaction, and trust in driving users’ continued engagement with AI chatbots. Practical implications for AI technology developers and e-commerce companies are discussed, emphasizing the need to focus on enhancing chatbots’ problem-solving proficiency and user-friendliness to foster long-term user retention. Future research directions are proposed, addressing the study’s limitations and exploring the generalizability of the findings beyond the e-commerce context.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"200 ","pages":"Article 115661"},"PeriodicalIF":9.8,"publicationDate":"2025-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144896190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Learning from recall patterns: the spatial concentration of past recalls, CEO regulatory focus, and future recall prevention","authors":"Kui Wang ,&nbsp;Yanyan Chen ,&nbsp;Wenlong Mu ,&nbsp;Jinjun Yu","doi":"10.1016/j.jbusres.2025.115650","DOIUrl":"10.1016/j.jbusres.2025.115650","url":null,"abstract":"<div><div>Product recalls pose serious risks, yet firms often fail to learn from them. While existing research offers valuable insights into recall drivers through the lenses of organizational learning and characteristics of top executives, it overlooks the critical interplay between these factors, particularly the impact of managerial cognition on learning from the spatial distribution of product recalls. This study investigates how the spatial distribution of past recalls influences the count of future recalls and explores the moderation effects of CEO regulatory focus. By analyzing 219 publicly traded medical device firms, our findings reveal the critical role of the spatial distribution of product recalls in shaping future recall risk. Furthermore, the results reveal that promotion-driven CEOs amplify this effect, whereas prevention-focused ones mitigate it. This work advances the field of product recall research and provides valuable perspectives into the rapidly growing field of regulatory focus theory by associating it to product recalls.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"200 ","pages":"Article 115650"},"PeriodicalIF":9.8,"publicationDate":"2025-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144893226","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How awe shapes sustainable “buy less, buy premium” consumer preference","authors":"Dayeon Choi ,&nbsp;Divya Tewari ,&nbsp;Yuri Seo ,&nbsp;Eunju Ko","doi":"10.1016/j.jbusres.2025.115654","DOIUrl":"10.1016/j.jbusres.2025.115654","url":null,"abstract":"<div><div>Fast fashion’s rapid buy-and-discard cycle is a major driver of environmental harm. One promising remedy is to nudge consumers toward a “buy less, buy premium” (BLBP) preference—that is, purchasing a small number of high-end items instead of many mid-range alternatives. Across four experiments, we show that making consumers feel the self-transcendent emotion of awe strengthens BLBP preference. Study 1 establishes the main effect, then Studies 2 and 3 unpack the mechanism: awe broadens consumers’ future-oriented time perspective, heightening sustainability concerns, which in turn promote BLBP preference. Study 3 also demonstrates managerial relevance by using awe-evoking advertising imagery to shift preferences. Finally, Study 4 identifies a boundary condition consistent with the proposed mechanism: when mid-range options are framed as sustainable, awe no longer boosts BLBP preference. Together, these findings position awe as a distinctive emotional lever that can reduce waste by redirecting consumption toward premium, longer-lasting goods.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"200 ","pages":"Article 115654"},"PeriodicalIF":9.8,"publicationDate":"2025-08-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144889142","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Marketing to one: how arousal potential and consumer knowledge influence solo attendance","authors":"Inyoung Lee ,&nbsp;Sang-Hoon Kim ,&nbsp;Jisu Yi","doi":"10.1016/j.jbusres.2025.115652","DOIUrl":"10.1016/j.jbusres.2025.115652","url":null,"abstract":"<div><div>Solo consumers are increasing, driven by social and demographic shifts. More individuals are now considering solo consumption, such as attending wine festivals, film screenings, and music events alone. The expansion and economic significance of this segment warrants scholarly and managerial attention in strategic marketing. However, little is known about when and how individuals prefer solo consumption. This study focuses on advertising messages in the cultural events industry and reveals that low arousal potential messages (e.g., “relaxing”) increase solo attendance intentions more than high arousal potential messages (e.g., “exciting”), particularly among novice consumers. This effect is driven by greater anticipated enjoyment. Simple interventions are also proposed to enhance solo attendance intentions, even when high arousal potential messages are used.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"200 ","pages":"Article 115652"},"PeriodicalIF":9.8,"publicationDate":"2025-08-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144887138","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}