发布求助
文献互助 智能选刊 最新文献

Journal of Business Research最新文献

筛选
英文 中文
Managing deepfakes with artificial intelligence: Introducing the business privacy calculus 用人工智能管理深度伪造：商业隐私计算介绍
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2024-10-14 DOI: 10.1016/j.jbusres.2024.115010
Giuseppe Vecchietti , Gajendra Liyanaarachchi , Giampaolo Viglia
{"title":"Managing deepfakes with artificial intelligence: Introducing the business privacy calculus","authors":"Giuseppe Vecchietti ,&nbsp;Gajendra Liyanaarachchi ,&nbsp;Giampaolo Viglia","doi":"10.1016/j.jbusres.2024.115010","DOIUrl":"10.1016/j.jbusres.2024.115010","url":null,"abstract":"<div><div>This paper explores the profound implications of artificial intelligence-driven deepfake technology. We introduce a novel business privacy calculus model by delving into the impact of deepfakes through a qualitative explanatory study involving twenty-seven bank managers from three global banks across nine countries. Building on psychological reactance and privacy calculus theories, the evidence shows how data integrity can mitigate deepfake threats, manage business risks, and ensure operational continuity. We propose an AI system architecture that operationalizes responsible AI practices aligned with the business privacy calculus framework. The study contributes to understanding deepfake threats and facilitates the development of a privacy-centric framework for AI governance to safeguard businesses, consumers, and all stakeholders more widely.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115010"},"PeriodicalIF":10.5,"publicationDate":"2024-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142432532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Retain, reactivate or acquire: Can nonprofits reliably use community profiles as an alternative to past donation data? 保留、重新激活或收购：非营利组织能否可靠地使用社区概况来替代过去的捐赠数据？
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2024-10-11 DOI: 10.1016/j.jbusres.2024.114997
Shameek Sinha , Sumit Malik , Vijay Mahajan , Frenkel ter Hofstede
{"title":"Retain, reactivate or acquire: Can nonprofits reliably use community profiles as an alternative to past donation data?","authors":"Shameek Sinha ,&nbsp;Sumit Malik ,&nbsp;Vijay Mahajan ,&nbsp;Frenkel ter Hofstede","doi":"10.1016/j.jbusres.2024.114997","DOIUrl":"10.1016/j.jbusres.2024.114997","url":null,"abstract":"<div><div>Nonprofits face the challenge of low response rates to solicitations, leading to unachieved fundraising goals. They face difficulty in retaining active donors, reactivating lapsed donors, and acquiring prospective donors. The challenge often stems from the need for more reliable data for predicting the expected behavior of different groups of donors. Although nonprofits have reliable data relating to past donations from active donors, the data on lapsed donors is limited, and data on prospective donors is nonexistent. We propose that nonprofits can use community-clustered donor profiles to predict the expected donations. Our results validate that predictions based on “actual donation data” and “community donor profiles” are equivalent in accuracy. Drawing insights from the nonprofit marketing and social psychology literature, we suggest that nonprofits can reliably devise targeting strategies for active, lapsed, and prospective donors using community-clustered profiles. We test these predictions using a donation incidence model and conduct several robustness checks.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114997"},"PeriodicalIF":10.5,"publicationDate":"2024-10-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142416986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Liminality in customer experiences: The uncertain outcome of employing liminal spaces for customer escapism 顾客体验的极限性：利用边缘空间逃避顾客的不确定结果
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2024-10-10 DOI: 10.1016/j.jbusres.2024.115003
Jonas Holmqvist, Frédéric Ponsignon
{"title":"Liminality in customer experiences: The uncertain outcome of employing liminal spaces for customer escapism","authors":"Jonas Holmqvist,&nbsp;Frédéric Ponsignon","doi":"10.1016/j.jbusres.2024.115003","DOIUrl":"10.1016/j.jbusres.2024.115003","url":null,"abstract":"<div><div>Liminality is a key concept for understanding escapism, which typically occurs in liminal spaces. However, while escapism in customer experiences has been widely studied, little research examines liminality. Extant research mainly focuses on escapism as a positive outcome, yet liminality concept in its original conceptualization is ambiguous and uncertain and may also result in negative experiences. This is the research gap this paper addresses; through an in-depth study at a luxury brand’s experience center, our findings shed light on how the use of liminal spaces may result in positive or negative experiences. Challenging the focus of the dominant literature on positive experiences, we recognize that liminality can lead to positive outcomes but contribute to the experience literature by first showing how employing liminal spaces can backfire, then analyzing the factors explaining how and when liminality can lead to negative outcomes, and finally identifying how service providers can limit this risk.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115003"},"PeriodicalIF":10.5,"publicationDate":"2024-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142416985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Team structural control and team resilience: An empirical study of creative project-based teams 团队结构控制与团队复原力：基于项目的创意团队实证研究
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2024-10-09 DOI: 10.1016/j.jbusres.2024.115002
Aleksandra Klein
{"title":"Team structural control and team resilience: An empirical study of creative project-based teams","authors":"Aleksandra Klein","doi":"10.1016/j.jbusres.2024.115002","DOIUrl":"10.1016/j.jbusres.2024.115002","url":null,"abstract":"<div><div>Given the turbulent business environment and the prevalence of project-team-based work structures, ensuring team resilience becomes necessary for contemporary organizations to overcome adversity and eventually succeed. Existing research suggests that structural team design is important for effective teamwork, but little is known about how it is associated with team resilience. Similarly, there is a lack of empirical evidence on how team resilience is related to team performance. Based on existing literature on teams, resilience, and organizational design and on multi-respondent survey data from 101 creative project-based advertising teams, this paper investigates how two team structural-control mechanisms – centralization and formalization – relate to team resilience, depending on team membership stability. To understand the further performance implications of team resilience, it uses the setting of creative teams to examine how team resilience is associated with team creativity. In the end, implications for research and practice are derived.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115002"},"PeriodicalIF":10.5,"publicationDate":"2024-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142416981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Reacting to criticism: What motivates top leaders to respond substantively to negative social performance feedback? 对批评做出反应：是什么促使高层领导对负面社会绩效反馈做出实质性回应？
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2024-10-09 DOI: 10.1016/j.jbusres.2024.115005
Myrto Chliova , Gabriella Cacciotti , Teemu Kautonen , Ignacio Pavez
{"title":"Reacting to criticism: What motivates top leaders to respond substantively to negative social performance feedback?","authors":"Myrto Chliova ,&nbsp;Gabriella Cacciotti ,&nbsp;Teemu Kautonen ,&nbsp;Ignacio Pavez","doi":"10.1016/j.jbusres.2024.115005","DOIUrl":"10.1016/j.jbusres.2024.115005","url":null,"abstract":"<div><div>The responses of organizations in situations of negative feedback from stakeholders are attracting increasing scholarly and societal attention. The literature has so far largely focused on situational factors that direct such responses, while calling for a more acute examination of individual factors. Anchored in Stakeholder Theory and Trait Activation Theory, this study examines how and to what extent prosocial motivation (a normative-oriented trait) and fear of failure (an instrumental-oriented trait) determine organizational leaders’ substantive responses to negative social performance feedback. We test our predictions on two waves of original survey data, including a conjoint experiment, on a sample of leaders of young organizations. Our findings contribute to literature and practice related to organizational responses to social performance feedback.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115005"},"PeriodicalIF":10.5,"publicationDate":"2024-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142416983","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Tipping privacy: The detrimental impact of observation on non-tip responses 小费隐私：观察对非小费反应的不利影响
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2024-10-09 DOI: 10.1016/j.jbusres.2024.115008
Nathan B. Warren , Sara Hanson
{"title":"Tipping privacy: The detrimental impact of observation on non-tip responses","authors":"Nathan B. Warren ,&nbsp;Sara Hanson","doi":"10.1016/j.jbusres.2024.115008","DOIUrl":"10.1016/j.jbusres.2024.115008","url":null,"abstract":"<div><div>Digital point-of-sale platforms disrupted the norm of privacy-while-tipping. Previous research indirectly suggests that firms can increase—or at least not decrease—tips by reducing tipping privacy. The effects of tipping privacy on non-tip responses, defined as customer responses subsequent to the tip selection, including repatronage and word-of-mouth, remain unexamined. Related voluntary payment contexts (e.g., donations) suggest consumers sometimes prefer public observability and other times prefer privacy. We examine how and why tipping privacy affects non-tip responses. A field study and four controlled experiments find that diminished tipping privacy reduces non-tip responses because customers feel less generous and in control. Allowing customers to change initial tip amounts mitigates these detrimental effects. Providing insight into the inconsistent effects of privacy on tips, we find that diminished perceived control increases tip amounts, while diminished perceived generosity reduces tips. Managers adopting privacy-reducing technologies and service scripts should consider the damaging effects on non-tip responses.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115008"},"PeriodicalIF":10.5,"publicationDate":"2024-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142416984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
wallet sore, gifts galore: The impact of financial constraints on quantity–quality tradeoffs in gift-giving 钱包鼓了，礼物多了：经济限制对送礼数量-质量权衡的影响
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2024-10-09 DOI: 10.1016/j.jbusres.2024.114998
Tianhui Fu , Yan Wang , Jing Jiang , Lu (Lucia) Meng
{"title":"wallet sore, gifts galore: The impact of financial constraints on quantity–quality tradeoffs in gift-giving","authors":"Tianhui Fu ,&nbsp;Yan Wang ,&nbsp;Jing Jiang ,&nbsp;Lu (Lucia) Meng","doi":"10.1016/j.jbusres.2024.114998","DOIUrl":"10.1016/j.jbusres.2024.114998","url":null,"abstract":"<div><div>Consumers often make tradeoffs between quantity and quality in consumption contexts. This study examines how and why consumers make such quantity–quality tradeoffs in the gift-giving domain with the novel antecedent of financial constraints. Across five studies, we find that when purchasing gifts for others, financially constrained consumers exhibit a greater preference for high-quantity options (Studies 1A–2B). This effect is serially mediated by fear of losing face and tangibility focus (Study 3). Our findings contribute to the literature on financial constraints, face management theory, and gift-giving.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114998"},"PeriodicalIF":10.5,"publicationDate":"2024-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142416982","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The impact of entrepreneurs’ military experience on small business exit: A conservation of resources perspective 创业者的从军经历对小企业退出的影响：资源保护视角
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2024-10-09 DOI: 10.1016/j.jbusres.2024.115004
Emma Su , Zonghui Li
{"title":"The impact of entrepreneurs’ military experience on small business exit: A conservation of resources perspective","authors":"Emma Su ,&nbsp;Zonghui Li","doi":"10.1016/j.jbusres.2024.115004","DOIUrl":"10.1016/j.jbusres.2024.115004","url":null,"abstract":"<div><div>Based on insights drawn from the conservation of resources (COR) theory, this paper examines the impact of military experience on small business exit decisions among entrepreneurs. We theorize that entrepreneurs with military backgrounds are more conservative regarding the <em>potential</em> resource loss associated with the entrepreneurial process than those without military experience, making them more likely to exit their business as a coping mechanism. We further theorize that these entrepreneurs are more likely to exit the business <em>voluntarily</em> rather than <em>involuntarily</em>, using business exit as a coping mechanism to preemptively manage risks before the actual losses occur. An empirical analysis of data from the 2007 Survey of Business Owners (SBO 2007) provided by the United States Census Bureau supports our hypotheses. This study contributes to our knowledge of how military service affects entrepreneurs’ decisions regarding business exit.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115004"},"PeriodicalIF":10.5,"publicationDate":"2024-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142416992","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Team of champions or champion team? The roles of knowledge hiding and psychological entitlement 冠军团队还是冠军团队？知识隐藏和心理权利的作用
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2024-10-05 DOI: 10.1016/j.jbusres.2024.115001
Matej Černe , Giles Hirst , Sabina Bogilović , Erik Štrumbelj , Pengcheng Zhang
{"title":"Team of champions or champion team? The roles of knowledge hiding and psychological entitlement","authors":"Matej Černe ,&nbsp;Giles Hirst ,&nbsp;Sabina Bogilović ,&nbsp;Erik Štrumbelj ,&nbsp;Pengcheng Zhang","doi":"10.1016/j.jbusres.2024.115001","DOIUrl":"10.1016/j.jbusres.2024.115001","url":null,"abstract":"<div><div>Drawing on social comparison theory, we propose that when highly creative employees compare themselves to others, they are more likely to develop a sense of entitlement seeking to preserve their superiority by hiding their knowledge. This obstructs the team innovation process, particularly within the context of a competitive climate. We tested our hypotheses in two multimethod studies. The first, a two-wave field study of 286 Chinese employees in 66 teams, included employee, supervisor, and manager data. The second, experimental study comprised 209 undergraduate students placed into 44 teams in a European university. The analyses of both studies were based on an innovative methodological approach with Bayesian estimation that allowed us to split variance between individual and team levels, thereby modeling the bottom-up emergence processes more accurately. We found that individual creativity positively predicts psychological entitlement, which is in turn related to knowledge hiding. In turn, psychological entitlement and knowledge hiding impede team innovation.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115001"},"PeriodicalIF":10.5,"publicationDate":"2024-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142417069","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Impact of organizational structure and in-organization resource allocation on trust and trustworthiness 组织结构和组织内资源分配对信任和可信度的影响
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2024-10-04 DOI: 10.1016/j.jbusres.2024.114995
Yudan Pang , Hang Wu , Xuefeng Wang , Mengmeng Shi
{"title":"Impact of organizational structure and in-organization resource allocation on trust and trustworthiness","authors":"Yudan Pang ,&nbsp;Hang Wu ,&nbsp;Xuefeng Wang ,&nbsp;Mengmeng Shi","doi":"10.1016/j.jbusres.2024.114995","DOIUrl":"10.1016/j.jbusres.2024.114995","url":null,"abstract":"<div><div>We experimentally investigated how different organizational structures (horizontal, vertical) and in-organization resource allocation methods (equal, unequal) impact individuals’ trust-related behavior using a two-stage, three-player trust game. As factors influencing trust or trustworthiness, we focused on influential and resource-based power shaped by organizational structures and resource allocation methods, respectively. We expanded the inequity aversion model with power inequities and demonstrated that power inequities can impact individuals’ inequity aversion and therefore their trust-related behavior. In the equal resource allocation treatment, the trustees exhibited a greater probability of being trustworthy, and the trustors were more trusting in the horizontal structure treatment. Those trustees holding both power types significantly encouraged trust and trustworthiness, while influential power was more effective in increasing trustworthiness. This study makes a novel theoretical contribution by exploring the motivation factors of power inequity aversion and explaining how organizational structures and resource allocation methods impact individuals’ trust-related behavior via inequity aversion.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114995"},"PeriodicalIF":10.5,"publicationDate":"2024-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142417067","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
首页 上一页 下一页 尾页
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整，为了账户安全，请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们：info@booksci.cn Book学术提供免费学术资源搜索服务，方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号：481959085
Book学术官方微信