Journal of Business Research最新文献_第2页

Pictures of a crisis. Destination marketing organizations’ Instagram communication before and during a global health crisis 危机图片。目的地营销组织在全球健康危机前后的Instagram沟通

IF 11.3 1区管理学

Journal of Business Research Pub Date : 2023-08-01 DOI: 10.1016/j.jbusres.2023.113931

Emanuele Mele , Raffaele Filieri , Manuela De Carlo

{"title":"Pictures of a crisis. Destination marketing organizations’ Instagram communication before and during a global health crisis","authors":"Emanuele Mele , Raffaele Filieri , Manuela De Carlo","doi":"10.1016/j.jbusres.2023.113931","DOIUrl":"10.1016/j.jbusres.2023.113931","url":null,"abstract":"<div><p>The COVID-19 pandemic enhanced social media communications at a time individuals were unable to leave their homes due to the lockdown measures. A lack of research has been identified on how destination marketing organizations use social media during global health crises. Addressing this gap, the present research uses a mixed-method approach to examine the use of Instagram by Milan and Paris’ Destination Marketing Organizations before and during COVID-19 and user engagement with it. Via a quantitative content analysis, Study 1 reveals communication differences between destinations and a change in promotion focus during the pandemic. Both DMOs focus on posts portraying “Culture, History and Art”, which signifies stability and eternity as opposed to uncertain times. Using a thematic analysis, Study 2 reveals that both organizations promoted pro-social behavior also by employing influencers. Overall, research results document tourism organizations' pro-social use of social media during a global health crisis.</p></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"163 ","pages":"Article 113931"},"PeriodicalIF":11.3,"publicationDate":"2023-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10098544/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9693649","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5

Long-term effects of COVID-19 on work routines and organizational culture – A case study within higher education’s administration 新冠肺炎对工作常规和组织文化的长期影响——高等教育管理部门的案例研究

IF 11.3 1区管理学

Journal of Business Research Pub Date : 2023-08-01 DOI: 10.1016/j.jbusres.2023.113927

Lea S. Müller , Sebastian Reiners , Jörg Becker , Guido Hertel

{"title":"Long-term effects of COVID-19 on work routines and organizational culture – A case study within higher education’s administration","authors":"Lea S. Müller , Sebastian Reiners , Jörg Becker , Guido Hertel","doi":"10.1016/j.jbusres.2023.113927","DOIUrl":"10.1016/j.jbusres.2023.113927","url":null,"abstract":"<div><p>As a sudden, external event, the COVID-19 pandemic rapidly disrupted the workplace and required organizations to digitalize their working approaches. To understand how such external events affect organizations in the short- and long-term, we investigated the case of a higher education institution’s administration, which combines features of public and private organizations. We applied a longitudinal case study and conducted interviews with 39 German higher education institution (HEI) employees at two time points during the first (2020) and second (2021) lockdown. Content analyses revealed that a general openness toward change and distinct technical infrastructure enabled efficient coping with the pandemic despite struggles with digitalization and rigidity. Advantages in work outcomes were contrasted with losses in social interactions. Flexible models (e.g., working from home or the office) were desirable long-term work concepts. We integrated our findings in a framework on factors that contribute to supporting organizational adaptations and derived practical recommendations.</p></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"163 ","pages":"Article 113927"},"PeriodicalIF":11.3,"publicationDate":"2023-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10073594/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9310203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

To Zoom or not: Diverging responses to privacy and security risks 缩放与否：对隐私和安全风险的不同反应

IF 11.3 1区管理学

Journal of Business Research Pub Date : 2023-06-01 DOI: 10.1016/j.jbusres.2023.113772

Katharina Sophie Dassel, Stefan Klein

引用次数: 3

An attitude-behavioral model to understand people’s behavior towards tourism during COVID-19 pandemic 理解新冠肺炎大流行期间人们对旅游行为的态度-行为模型

IF 11.3 1区管理学

Journal of Business Research Pub Date : 2023-06-01 DOI: 10.1016/j.jbusres.2023.113839

Mahmud Akhter Shareef , Muhammad Shakaib Akram , F. Tegwen Malik , Vinod Kumar , Yogesh K. Dwivedi , Mihalis Giannakis

{"title":"An attitude-behavioral model to understand people’s behavior towards tourism during COVID-19 pandemic","authors":"Mahmud Akhter Shareef , Muhammad Shakaib Akram , F. Tegwen Malik , Vinod Kumar , Yogesh K. Dwivedi , Mihalis Giannakis","doi":"10.1016/j.jbusres.2023.113839","DOIUrl":"10.1016/j.jbusres.2023.113839","url":null,"abstract":"<div><p>The impact of pandemics on the tourism industry should be explored from the perspective of those who will travel, go to the tourist places on vacation, and avail services from tourism and hospitality-related organizations. This study has aimed to identify the reasons for the changed human psychology towards tourism during the COVID-19 Pandemic to develop an attitude-behavioral model. This investigation thus conducted an extensive empirical study among tourists to capture their social, emotional, and financial beliefs. The research then examined the measurement model through confirmatory factor analysis (CFA) before investigating the cause-effect relationship through the structural model. Analysis revealed that the negative effect of attitude on behavioral intention toward this new equilibrium is controlled by the emotional aspect of attitude. Furthermore this paper made several contributions to the literature on human psychology, crisis management, human behavior, marketing, and tourism.</p></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"161 ","pages":"Article 113839"},"PeriodicalIF":11.3,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9998294/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9493339","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 6

Artificial intelligence and discrete-event simulation for capacity management of intensive care units during the Covid-19 pandemic: A case study 新冠肺炎大流行期间重症监护室容量管理的人工智能和离散事件模拟：一项案例研究

IF 11.3 1区管理学

Journal of Business Research Pub Date : 2023-05-01 DOI: 10.1016/j.jbusres.2023.113806

Miguel Ortiz-Barrios , Sebastián Arias-Fonseca , Alessio Ishizaka , Maria Barbati , Betty Avendaño-Collante , Eduardo Navarro-Jiménez

{"title":"Artificial intelligence and discrete-event simulation for capacity management of intensive care units during the Covid-19 pandemic: A case study","authors":"Miguel Ortiz-Barrios , Sebastián Arias-Fonseca , Alessio Ishizaka , Maria Barbati , Betty Avendaño-Collante , Eduardo Navarro-Jiménez","doi":"10.1016/j.jbusres.2023.113806","DOIUrl":"10.1016/j.jbusres.2023.113806","url":null,"abstract":"<div><p>The Covid-19 pandemic has pushed the Intensive Care Units (ICUs) into significant operational disruptions. The rapid evolution of this disease, the bed capacity constraints, the wide variety of patient profiles, and the imbalances within health supply chains still represent a challenge for policymakers. This paper aims to use Artificial Intelligence (AI) and Discrete-Event Simulation (DES) to support ICU bed capacity management during Covid-19. The proposed approach was validated in a Spanish hospital chain where we initially identified the predictors of ICU admission in Covid-19 patients. Second, we applied Random Forest (RF) to predict ICU admission likelihood using patient data collected in the Emergency Department (ED). Finally, we included the RF outcomes in a DES model to assist decision-makers in evaluating new ICU bed configurations responding to the patient transfer expected from downstream services. The results evidenced that the median bed waiting time declined between 32.42 and 48.03 min after intervention.</p></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"160 ","pages":"Article 113806"},"PeriodicalIF":11.3,"publicationDate":"2023-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9981538/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9180776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

How COVID-19 pandemic has shaped buyer-supplier relationships in engineering companies with ethical perception considerations: A multi-methodological study 新冠肺炎大流行如何在考虑道德认知的情况下塑造工程公司的买方-供应商关系：一项多方法研究

IF 11.3 1区管理学

Journal of Business Research Pub Date : 2023-03-01 DOI: 10.1016/j.jbusres.2022.113598

Surajit Bag , Muhammad Sabbir Rahman , Tsan-Ming Choi , Gautam Srivastava , Peter Kilbourn , Noleen Pisa

{"title":"How COVID-19 pandemic has shaped buyer-supplier relationships in engineering companies with ethical perception considerations: A multi-methodological study","authors":"Surajit Bag , Muhammad Sabbir Rahman , Tsan-Ming Choi , Gautam Srivastava , Peter Kilbourn , Noleen Pisa","doi":"10.1016/j.jbusres.2022.113598","DOIUrl":"10.1016/j.jbusres.2022.113598","url":null,"abstract":"<div><p>In business-to-business (B2B) operations, prior studies have mainly explored transaction-based relationships with both buyers and suppliers opportunistic behaviors, driven largely by their intent to maximize their own benefits. These studies have also found that dependency on partners increases when supply materials are scarce. However, research is scant on how this relationship changes in the face of exogenous forces such as the COVID-19 pandemic, keeping in mind the ethical perception considerations. This study aims to bridge this gap in the literature by studying how buyers and sellers leverage collaboration and resource-sharing to tide over pandemic-like situations similar to the current COVID-19 pandemic while considering their ethical perceptions. We conduct a multi-methodological study consisting of an industrial survey and an interview-based thematic analysis. In the first phase, we collect primary data using a structured questionnaire and conduct a covariance-based structural equation modeling (CB-SEM) analysis. In the second phase, we conduct a post-hoc test. We find that non-regular suppliers will share strategic resources with buyers during uncertain times (e.g. COVID-19 pandemic) if they have a high ethical perception of the buying firm and share a candid relationship despite being their irregular customers. Our findings propose that B2B firms should maintain healthy relationships with alternative suppliers to build trust and avoid supply crises in times of disruptions.</p></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"158 ","pages":"Article 113598"},"PeriodicalIF":11.3,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9790882/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9304752","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

The aftermath of Covid-19: The rise of pandemic animosity among consumers and its scale development 新冠肺炎的后果：消费者对疫情的敌意上升及其规模发展

IF 11.3 1区管理学

Journal of Business Research Pub Date : 2023-03-01 DOI: 10.1016/j.jbusres.2022.113550

Muhammad Zahid Nawaz , Shahid Nawaz , Francisco Guzmán , Daria Plotkina

{"title":"The aftermath of Covid-19: The rise of pandemic animosity among consumers and its scale development","authors":"Muhammad Zahid Nawaz , Shahid Nawaz , Francisco Guzmán , Daria Plotkina","doi":"10.1016/j.jbusres.2022.113550","DOIUrl":"10.1016/j.jbusres.2022.113550","url":null,"abstract":"<div><p>Consumer animosity captures negative attitudes to foreign products and impacts willingness to buy them. Existing constructs nevertheless fail to account for an emerging dimension: pandemic animosity. This article heeds recent calls to develop a pandemic animosity measurement scale. Its purpose is to: (i) extend <span>Klein et al.'s (1998)</span> animosity model by adding the pandemic animosity construct, (ii) provide a measurement scale for pandemic animosity, and (iii) explain how pandemic animosity impacts consumers’ willingness to buy. Study 1 analyzes qualitative data from in-depth personal interviews with NVivo to identify themes and codes. An expert panel helped reach consensus of all indicators. Study 2 filters scale items using a pilot sample. Study 3 validates a 12-item scale with a larger representative sample. The results contribute to the consumer animosity literature by confirming the existence of pandemic animosity, providing an actionable measure, and confirming its negative impact on consumers’ willingness to buy.</p></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"157 ","pages":"Article 113550"},"PeriodicalIF":11.3,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9767895/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9180634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Firms’ responses to the COVID-19 pandemic 企业对新冠肺炎疫情的应对

IF 11.3 1区管理学

Journal of Business Research Pub Date : 2023-03-01 DOI: 10.1016/j.jbusres.2023.113664

Maximilian Klöckner , Christoph G. Schmidt , Stephan M. Wagner , Morgan Swink

{"title":"Firms’ responses to the COVID-19 pandemic","authors":"Maximilian Klöckner , Christoph G. Schmidt , Stephan M. Wagner , Morgan Swink","doi":"10.1016/j.jbusres.2023.113664","DOIUrl":"10.1016/j.jbusres.2023.113664","url":null,"abstract":"<div><p>The COVID-19 pandemic requires firms to adequately respond. In this study, we first explore in our empirical data how firms responded to the COVID-19 crisis and identify five tactical response <em>types</em>, operational, digitalization, financial, supportive, and organizational responses. Furthermore, our findings indicate that responses vary in <em>scope</em>; Some firms act on their own, while others engage in collaborations. Finally, we find that the response <em>angle</em> is different across firms, as some firms leverage potential and others primarily mitigate risk. Second, we follow an event study design to measure the financial implications of these responses. We find that responses to the COVID-19 pandemic generally entail a positive stock market reaction. Financial and digitalization responses, as well as risk mitigation responses, are consistently evaluated positively. We discuss our findings in context of different theoretical lenses, substantiating the emerging literature on the COVID-19 crisis, and the established literature on crisis response management.</p></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"158 ","pages":"Article 113664"},"PeriodicalIF":11.3,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9841242/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"10757683","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 7

Investigating the revised international marketing strategies during COVID-19 based on resources and capabilities of the firms: A mixed method approach 基于企业资源和能力调查新冠肺炎期间修订的国际营销战略：混合方法

IF 11.3 1区管理学

Journal of Business Research Pub Date : 2023-03-01 DOI: 10.1016/j.jbusres.2023.113662

Abhishek Behl , Nirma Jayawardena , Achint Nigam , Vijay Pereira , Amit Shankar , Charles Jebarajakirthy

{"title":"Investigating the revised international marketing strategies during COVID-19 based on resources and capabilities of the firms: A mixed method approach","authors":"Abhishek Behl , Nirma Jayawardena , Achint Nigam , Vijay Pereira , Amit Shankar , Charles Jebarajakirthy","doi":"10.1016/j.jbusres.2023.113662","DOIUrl":"10.1016/j.jbusres.2023.113662","url":null,"abstract":"<div><p>This paper aims to identify the revised international marketing strategies in communication during the COVID-19 pandemic by utilizing the firm's resources and capabilities. We conducted in-depth interviews and a questionnaire survey with key stakeholders of retail organizations which changed their digital marketing strategies during COVID-19. The data is collected from 587 respondents from different parts of the world through resource orchestration theory. The qualitative findings support a high degree of association among the firm’s resources and capabilities, leveraging processes based on the revised international marketing strategies during the COVID-19 pandemic. We have developed a conceptual model based on these findings with six variables: leveraging process of the firm’s capabilities information technology-related resources; information technology-related capabilities, dynamic capabilities, environmental uncertainty, and leveraging process of the firm’s resources. However, environmental uncertainty and leveraging of the firm’s resources were not influential in forming digital marketing strategies during COVID-19. This study proposes a new process for international marketing managers in business organizations to restructure the resources within their organizations by creating new capabilities and leveraging them.</p></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"158 ","pages":"Article 113662"},"PeriodicalIF":11.3,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9827000/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"10756430","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5

Predicting mobility using limited data during early stages of a pandemic 利用有限的数据预测疫情早期的流动性

IF 11.3 1区管理学

Journal of Business Research Pub Date : 2023-03-01 DOI: 10.1016/j.jbusres.2022.113413

Michael T. Lash , S. Sajeesh , Ozgur M. Araz

引用次数: 0