Journal of Business Research最新文献_第3页

State agencies and SME internationalization: a review and research agenda 国家机构与中小企业国际化：回顾与研究议程

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-23 DOI: 10.1016/j.jbusres.2025.115728

Yueling Sima , Thomas C. Lawton , Justin Doran , Noirin McCarthy

{"title":"State agencies and SME internationalization: a review and research agenda","authors":"Yueling Sima , Thomas C. Lawton , Justin Doran , Noirin McCarthy","doi":"10.1016/j.jbusres.2025.115728","DOIUrl":"10.1016/j.jbusres.2025.115728","url":null,"abstract":"<div><div>As research on business–government relations and the state’s role in international business expands, the influence of institutions on firm internationalization is increasingly recognized. Yet the role of state agencies in shaping SMEs’ internationalization trajectories remains unclear, constraining our understanding of their institutional impact. Drawing on 60 articles from leading international business and management journals, we define and conceptually frame state agencies. We classify the reviewed studies into three dimensions—macro, meso, and micro—to delineate the principal roles of state agencies. Within each dimension, we analyze interactions between state agencies and SMEs, as well as the interfaces between state agencies and institutional environments. Building on this analysis, we develop a typology to evaluate how state agencies affect SMEs’ cross-border activities across diverse institutional contexts and to guide future research. Our contribution is to advance an agency-centered perspective on institutions, moving beyond system-level accounts to reveal the organizational mechanisms through which state agencies shape international activity.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115728"},"PeriodicalIF":9.8,"publicationDate":"2025-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145119056","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The dual role of video-based eWOM in an online digital environment 基于视频的eom在在线数字环境中的双重作用

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-23 DOI: 10.1016/j.jbusres.2025.115734

Keeyeon Ki-cheon Park , Jong Min Kim , Marcello Mariani

引用次数: 0

A taxonomy framework and process model to explore AI-enabled workplace inclusion 探索人工智能支持的工作场所包容性的分类框架和流程模型

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-21 DOI: 10.1016/j.jbusres.2025.115697

Alessandra Lazazzara , Stefano Za , Andri Georgiadou

{"title":"A taxonomy framework and process model to explore AI-enabled workplace inclusion","authors":"Alessandra Lazazzara , Stefano Za , Andri Georgiadou","doi":"10.1016/j.jbusres.2025.115697","DOIUrl":"10.1016/j.jbusres.2025.115697","url":null,"abstract":"<div><div>This study develops a taxonomy framework and a process model to explain how artificial intelligence (AI) reshapes workplace inclusion through human resource management (HRM) practices. We analyze 25 empirical studies using a hybrid inductive–deductive method informed by <span><span>Nickerson et al.’s (2013)</span></span> taxonomy development framework. The resulting taxonomy classifies AI-enabled HRM practices according to their strategic goals, types of human-AI interaction, inclusion typologies, evaluation methods, and mitigation strategies. We extend this taxonomy with a process model that illustrates how different forms of AI agency – ranging from assisting to automating − shape inclusion outcomes and require differentiated mitigation strategies. Our analysis reveals three interconnected dimensions of AI-enabled workplace inclusion emerge in such contexts: inclusion in work (individual experiences), inclusion at work (organizational climate), and inclusion of work (human-AI interaction). Each dimension demands distinct context-sensitive mitigation strategies depending on the level AI agency involved By linking AI agency to differentiated forms of inclusion and tailored mitigation strategies, this study advances theoretical understanding of AI-enabled inclusion. It also offers actionable guidance for organizations implementing AI in HRM practices while safeguarding workplace inclusion.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115697"},"PeriodicalIF":9.8,"publicationDate":"2025-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145106706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A systematic literature review on family business capabilities 家族企业能力的系统文献综述

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-20 DOI: 10.1016/j.jbusres.2025.115731

Rafaela Gjergji , Sofia Brunelli , Salvatore Sciascia

{"title":"A systematic literature review on family business capabilities","authors":"Rafaela Gjergji , Sofia Brunelli , Salvatore Sciascia","doi":"10.1016/j.jbusres.2025.115731","DOIUrl":"10.1016/j.jbusres.2025.115731","url":null,"abstract":"<div><div>Despite significant growth in strategic management literature, research on firm-level capabilities in family business remains fragmented. This paper aims to consolidate this field by comprehensively examining ordinary and dynamic capabilities in family firms.</div><div>Drawing on the theoretical foundations of the resource-based view and dynamic capability theories, we conducted a systematic literature review of relevant theoretical and empirical studies, including 76 journal articles, spanning a period of more than 20 years. The study proposes a framework that systematizes the literature, outlining main drivers (e.g., family influence and other factors), types of capabilities (ordinary and dynamic), and related outcomes (competitive, financial, and non-financial). The review emphasizes the critical role of family influence—in terms of family business status and family involvement—in shaping capability development and highlights the importance of family behavioral dynamics, including familiness and socioemotional wealth. Finally, the study identifies gaps in existing literature and proposes research questions to guide future research.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115731"},"PeriodicalIF":9.8,"publicationDate":"2025-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145106705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Participation in standardization and firm innovation performance: A polynomial regression with response surface analysis 标准化参与与企业创新绩效：响应面分析的多项式回归

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-19 DOI: 10.1016/j.jbusres.2025.115710

Shanshan Wang , Jing Li , Tianyi Zhao

引用次数: 0

When corporate environmentalism backfires: unpacking the double-edged effect of environmental product innovation on firm growth 当企业环保主义适得其反：揭开环保产品创新对企业增长的双刃剑效应

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-19 DOI: 10.1016/j.jbusres.2025.115670

Mahabubur Rahman , M. Ángeles Rodríguez-Serrano , Md. Tareq Bin Hossain

{"title":"When corporate environmentalism backfires: unpacking the double-edged effect of environmental product innovation on firm growth","authors":"Mahabubur Rahman , M. Ángeles Rodríguez-Serrano , Md. Tareq Bin Hossain","doi":"10.1016/j.jbusres.2025.115670","DOIUrl":"10.1016/j.jbusres.2025.115670","url":null,"abstract":"<div><div>While prior studies broadly explored the consequences of environmental innovation, the implications of environmental product innovation for firm performance have received relatively scant research attention. Past studies theorizing that environmental product innovation has a linear effect on firm performance have reported mixed results, indicating that the association between the two is far more complex than conceptualized by earlier research. Drawing on the natural resource-based view of the firm and the resource dependence theory, this study theorizes that the impact of environmental product innovation on firm growth follows a curvilinear (inverted U-shaped) pattern. It is also posited that this curvilinear relationship is moderated by marketing intensity, sustainability disclosure strategy and a firm’s propensity to engage in deviant corporate practices. Using a sample of U.S.-based firms and employing an endogeneity-robust econometric modelling technique, this study demonstrates that the effect of environmental product innovation on firm growth is initially positive but subsequently becomes negative. Further, this research shows that this curvilinear relationship between environmental product innovation and firm growth is moderated by a firm’s sustainability disclosure strategy (the curve flattens), marketing intensity (the curve flattens) and by a firm’s level of engagement in deviant corporate practices (the curve steepens). The results are robust to additional sensitivity analyses.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115670"},"PeriodicalIF":9.8,"publicationDate":"2025-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145107190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The cross-domain effect of perceived homogenization of social media content on consumer impatience 社交媒体内容的感知同质化对消费者不耐烦的跨领域影响

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-19 DOI: 10.1016/j.jbusres.2025.115723

Xianzheng Fei , Weilin Ke , Haiyan Wang

引用次数: 0

The impacts of Brand Activism on firm value: an emerging market perspective 品牌行动主义对企业价值的影响：一个新兴市场的视角

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-18 DOI: 10.1016/j.jbusres.2025.115675

Pedro Chapaval Pimentel , Simone Regina Didonet , Amir Rezaee , Mariana Bassi-Suter

引用次数: 0

Connecting with authenticity: Exploring the mediating and moderating mechanisms between employee authenticity and customer citizenship behaviors 连结真实性：探讨员工真实性与顾客公民行为之间的中介与调节机制

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-18 DOI: 10.1016/j.jbusres.2025.115682

Cheng-Yu Lin , En-Yi Chou , Haw-Yi Liang

{"title":"Connecting with authenticity: Exploring the mediating and moderating mechanisms between employee authenticity and customer citizenship behaviors","authors":"Cheng-Yu Lin , En-Yi Chou , Haw-Yi Liang","doi":"10.1016/j.jbusres.2025.115682","DOIUrl":"10.1016/j.jbusres.2025.115682","url":null,"abstract":"<div><div>This study investigates the impact of employee authenticity behaviors (EABs) on the facilitation of customer citizenship behaviors (CCBs) and explores the underlying mediating and moderating mechanisms. Dyadic data of 368 service employee–customer pairs are collected. Structural equation modeling and bootstrapping analysis are performed to test the hypotheses. The results show that EABs, including authentic understanding, authentic honesty, and authentic emotional display, positively influence social rapport between service employees and customers. In turn, customer–employee rapport positively affects CCBs (i.e., suggestion, assistance, benevolence, and tolerance). Additionally, the findings indicate that customer internal attribution positively moderates the relationship between EABs and customer–employee rapport. Meanwhile, customer expertise and empathy are shown to positively moderate the relationship between customer–employee rapport and specific CCBs. This study enhances the understanding of CCBs and provides valuable insights into how employee authenticity can foster these behaviors in service settings.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115682"},"PeriodicalIF":9.8,"publicationDate":"2025-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145106638","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

#Clothbummums: How green engagement with cloth nappies influences consumer well-being #布尿布：布尿布的绿色参与如何影响消费者的福祉

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-18 DOI: 10.1016/j.jbusres.2025.115727

Ashleigh McFarlane , Fatema Kawaf

{"title":"#Clothbummums: How green engagement with cloth nappies influences consumer well-being","authors":"Ashleigh McFarlane , Fatema Kawaf","doi":"10.1016/j.jbusres.2025.115727","DOIUrl":"10.1016/j.jbusres.2025.115727","url":null,"abstract":"<div><div>This study demonstrates how consumers’ green engagement with a functional, sustainable product (cloth nappies/diapers) directly enhances their subjective well-being while reducing carbon emissions. We conducted two qualitative studies with 27 cloth nappy users and thematically coded visual diaries and focus group data on NVivo. The study offers distinct insights into customer engagement, sustainable post-adoption behaviors, and subjective well-being through a novel theoretical framework comprising three distinct but overlapping layers: the aesthetic trap, the burden–reward paradox, and the well-being cycle. Product ownership and the fashion value of displaying a green product boost consumers’ subjective well-being, and parents’ self-perception is enhanced when the tasks associated with sustainable product usage are rewarding. The well-being cycle of sustainable engagement emphasizes how subjective well-being and identity transformation are dynamic and sustain long-term engagement. Managerial recommendations include increasing desirability of the sustainable product and emphasizing individual benefits by enhancing the visibility of product usage systems.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115727"},"PeriodicalIF":9.8,"publicationDate":"2025-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145106636","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0