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Platforms, infrastructures and the Futures of market society
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2024.115167
Gianluca Chimenti , Johan Hagberg , Luis Araujo
{"title":"Platforms, infrastructures and the Futures of market society","authors":"Gianluca Chimenti ,&nbsp;Johan Hagberg ,&nbsp;Luis Araujo","doi":"10.1016/j.jbusres.2024.115167","DOIUrl":"10.1016/j.jbusres.2024.115167","url":null,"abstract":"<div><div>This conceptual paper develops an infrastructure approach to digital platforms. We examine how and to what effect some digital platforms evolve into infrastructures that underpin market practices within and across sectors using examples from the retail sector. Our analysis offers three insights. First, platforms expand through the development of infrastructural services and the pursuit of integration with third parties, including other platforms. Second, the rise of platform-as-infrastructures suggests a transition from a market to a platform society where economic processes are increasingly reliant on the harvesting of data to fuel and fine-tune algorithms, business models and data flows. Third, platforms-as-infrastructures are built on much shorter cycles than conventional infrastructures, are programmable and rely on a light asset base which enables them to evolve quickly in response to changing environmental conditions. We draw out a number of implications from our analysis for the future of the market society.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115167"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143171272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Pay for individual performance and knowledge sharing: A new explanation based on the nonlinear effect
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2024.115161
Shaorong Jin , Jialiang Pei , Pengxiang Nian , Wenzhu Lu , Sibin Wu
{"title":"Pay for individual performance and knowledge sharing: A new explanation based on the nonlinear effect","authors":"Shaorong Jin ,&nbsp;Jialiang Pei ,&nbsp;Pengxiang Nian ,&nbsp;Wenzhu Lu ,&nbsp;Sibin Wu","doi":"10.1016/j.jbusres.2024.115161","DOIUrl":"10.1016/j.jbusres.2024.115161","url":null,"abstract":"<div><div>The innovation process is inseparable from knowledge sharing. How to stimulate employee knowledge sharing has always been researched by scholars. This study develops a nonlinear research model based on self-determination theory to explore how and when pay for individual performance (PFIP), as a form of extrinsic reward, stimulates employee knowledge sharing. The multiphase and multisource data was collected from 385 employees at 8 Chinese firms to test the hypotheses. The results show that PFIP has an inverted U-shaped effect on employee intrinsic motivation, which in turn influences knowledge sharing. In addition, the indirect curvilinear effect is moderated by core self-evaluation and empowering leadership. The findings are vital for scholars and managers to design and adopt an effective compensation system to encourage knowledge sharing and, consequently, improve knowledge management practices.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115161"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143169775","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Director knowledge, shared leadership, and board service performance
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2025.115208
Wim Voordeckers , Alana Vandebeek , Frank Lambrechts , Yannick Bammens , Maarten Vandewaerde
{"title":"Director knowledge, shared leadership, and board service performance","authors":"Wim Voordeckers ,&nbsp;Alana Vandebeek ,&nbsp;Frank Lambrechts ,&nbsp;Yannick Bammens ,&nbsp;Maarten Vandewaerde","doi":"10.1016/j.jbusres.2025.115208","DOIUrl":"10.1016/j.jbusres.2025.115208","url":null,"abstract":"<div><div>This study examines the coordinative and integrative function of shared leadership that can enable board members to better leverage their specialized expertise and achieve higher board service performance in a private firm context. Furthermore, we examine an important but overlooked antecedent of shared leadership within the board, namely the extent to which board members have a clear understanding of who possesses which knowledge and skills within the board. Using a unique multi-respondent sample of 32 boards, we find an indirect relationship between board members’ awareness of each other’s knowledge and skills and board service performance. We find that shared leadership serves as a mediator on this relationship. By taking a leadership perspective, our study explicitly responds to recent calls to focus on mediating variables that affect a board of director’s service performance. These findings have some important implications for both academic research and governance practices.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115208"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143170188","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
What determines the effectiveness of social media influencer marketing? An fsQCA-based study of influencer characteristics and content features’ configurational effects
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2024.115170
Caiyuan Ma , Billy Wei Wang , Lingqi Dai , Xinya Guan , Zhilin Yang
{"title":"What determines the effectiveness of social media influencer marketing? An fsQCA-based study of influencer characteristics and content features’ configurational effects","authors":"Caiyuan Ma ,&nbsp;Billy Wei Wang ,&nbsp;Lingqi Dai ,&nbsp;Xinya Guan ,&nbsp;Zhilin Yang","doi":"10.1016/j.jbusres.2024.115170","DOIUrl":"10.1016/j.jbusres.2024.115170","url":null,"abstract":"<div><div>Social media platforms are increasingly important for promoting brands. Focusing on social media influencer marketing (SMIM), this study employs fuzzy set qualitative comparative analysis (fsQCA) to explore the configurations of influencer characteristics and content features sufficient for high SMIM effectiveness. The study identifies different configurations of influencer characteristics and content features that drive high likes, high favorites, and high comments on social media. It also reveals that single conditions are not necessary for high SMIM effectiveness. The existence of influencer popularity is the core condition for achieving high likes, high favorites, and high comments in many configurations. Furthermore, the study shows that diverse configurations of influencer characteristics and content characteristics lead to highly appealing SMIM, highlighting the importance of different paths to achieve the same goal. This research contributes to the understanding of social media marketing and influencer marketing, providing valuable insights for developing effective social media marketing strategies.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115170"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143170192","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Inconsistency across short-term and long-term oriented signals: Effect on investor reactions
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2024.115175
Maogang Sun , Zhengyu Li , Lu Yang
{"title":"Inconsistency across short-term and long-term oriented signals: Effect on investor reactions","authors":"Maogang Sun ,&nbsp;Zhengyu Li ,&nbsp;Lu Yang","doi":"10.1016/j.jbusres.2024.115175","DOIUrl":"10.1016/j.jbusres.2024.115175","url":null,"abstract":"<div><div>We examine how investors evaluate firms when they receive inconsistent signals with different temporal orientations—short-term signals about the firm’s status quo versus long-term signals about its prospects. We propose that shareholders react negatively to increased long-term investments, like R&amp;D, when managers express negative sentiments about the firm’s current status. Drawing on signaling and cognitive dissonance theories, we argue that these inconsistent signals cause cognitive dissonance for investors, leading to risk-averse decisions. Analyzing public firms in China from 2008 to 2020, we find that higher R&amp;D intensity amplifies the negative impact of management’s negative sentiment on market reaction. This effect is stronger with higher transient institutional ownership and lower managerial ownership. By focusing on signal inconsistency across different temporal frames, this study aims to better understand how investors evaluate a firm’s long-term investments in light of managers’ sentiments about the current state.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115175"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143170212","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Shoot the moving target: A dynamic perspective on optimal distinctiveness and strategic repositioning
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2024.115173
Pengfei Wang , Yanlin Shi
{"title":"Shoot the moving target: A dynamic perspective on optimal distinctiveness and strategic repositioning","authors":"Pengfei Wang ,&nbsp;Yanlin Shi","doi":"10.1016/j.jbusres.2024.115173","DOIUrl":"10.1016/j.jbusres.2024.115173","url":null,"abstract":"<div><div>How efficacious is the strategy of pursuing optimal distinctiveness (OD)? Scholars have long strived to identify the optimal positions for firms in the market and advocate them to realign themselves accordingly. While plausible, however, prior literature overlooks the process of repositioning towards OD and the dynamic nature of market landscape. Specifically, if all firms reposition simultaneously, current optimal positions could become inferior, such that firms that deliberately move towards OD (<em>OD firms</em>) may get backfired. Emphasizing the dynamics, we utilize a parsimonious agent-based simulation to explore the efficacy of repositioning towards OD. The results indicate that across different scenarios, a significant proportion of OD firms end up experiencing repositioning failure and fail to improve their performance. More importantly, we underscore that the efficacy of repositioning towards OD depends largely on market conditions. It is particularly undermined in markets with more competitors seeking distinctiveness and/or fewer competitors aiming for conformity (e.g., markets with greater leniency). Experimenting with different approaches firms can take to pursue OD, we also find that exploratory repositioning performs better than exploitative repositioning. Finally, our extensional analyses offer further insights by integrating repositioning costs, sequential repositioning, alternative optimal locations, and random explorers.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115173"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143170214","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Conformity or Differentiation: Optimal distinctiveness through mediating channels
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2024.115154
Duygu Phillips , Bryan D. Edwards , Matthew W. Rutherford
{"title":"Conformity or Differentiation: Optimal distinctiveness through mediating channels","authors":"Duygu Phillips ,&nbsp;Bryan D. Edwards ,&nbsp;Matthew W. Rutherford","doi":"10.1016/j.jbusres.2024.115154","DOIUrl":"10.1016/j.jbusres.2024.115154","url":null,"abstract":"<div><div>The ongoing discourse on optimal distinctiveness surrounding the tradeoff between conformity and differentiation for achieving legitimacy prompts a crucial question: while conformity is known to legitimate, can the converse—differentiation—also confer legitimacy? We propose that new ventures possess the strategic flexibility to choose names conveying conformity or differentiation, enabling them to be perceived as legitimate. Expanding existing paradigms that suggest a tradeoff between the two constructs, we advance a harmonious rather than dissonant role of conformity and differentiation, suggesting that both can lead to legitimacy. More specifically, we expand the theory of optimal distinctiveness by developing a model that elucidates the cognitive processes that culminate in legitimacy perceptions. We then empirically test this model by undertaking an examination of new venture names. The theoretical contribution in this study lies in identifying the mediating mechanisms which explain the relationships between conformity and differentiation and legitimacy perceptions.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115154"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143170759","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The dynamics of consumer boycott intention: Examining the roles of moral reasoning, cognitive dissonance, and self-congruence
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2024.115127
Eva Maria Jedicke , Christian Arnold , Jörg Lindenmeier
{"title":"The dynamics of consumer boycott intention: Examining the roles of moral reasoning, cognitive dissonance, and self-congruence","authors":"Eva Maria Jedicke ,&nbsp;Christian Arnold ,&nbsp;Jörg Lindenmeier","doi":"10.1016/j.jbusres.2024.115127","DOIUrl":"10.1016/j.jbusres.2024.115127","url":null,"abstract":"<div><div>This study addresses consumer responses to unethical corporate behavior by examining the mediating effects of three moral reasoning strategies: moral rationalization, moral decoupling, and moral coupling. Specifically, this study evaluates how these moral reasoning strategies influence consumer behavior toward accused companies, focusing mainly on boycott intentions. This study also introduces cognitive dissonance as an additional mediating factor in the moral reasoning process. Recognizing the importance of self-congruence in brand–consumer relationships, this study proposes self-congruence as a moderator. Through these contributions, this study aims to advance the understanding of the antecedents and effects of moral reasoning processes on consumer responses to corporate misconduct.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115127"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143170770","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Keep them busy, keep them flowing? The effects of actively versus passively occupied wait time
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2025.115216
Sebastian Böddeker , Caroline Rothert-Schnell , Gianfranco Walsh , Markus Groth
{"title":"Keep them busy, keep them flowing? The effects of actively versus passively occupied wait time","authors":"Sebastian Böddeker ,&nbsp;Caroline Rothert-Schnell ,&nbsp;Gianfranco Walsh ,&nbsp;Markus Groth","doi":"10.1016/j.jbusres.2025.115216","DOIUrl":"10.1016/j.jbusres.2025.115216","url":null,"abstract":"<div><div>Having to wait for services is both inevitable and annoying. To mitigate the negative effects, customers can be engaged passively (e.g., watching TV) or actively (e.g., completing forms) while waiting. However, the effectiveness of each approach remains unclear. We investigate how different forms of wait time occupation (non-occupied versus occupied; passively versus actively occupied) affect customers’ intentions to return through their experience of flow and wait time satisfaction. We also investigate whether actual wait time moderates this relationship. A scenario-based (Study 1) and a simulated service (Study 2) experiment confirm the mediating roles of flow experience and wait time satisfaction, such that active, compared to passive, waiting increases the flow experience, enhancing wait time satisfaction and intentions to return. But longer actual wait times weaken the positive effect of the flow experience. Thus, our results suggest that actively occupying wait time effectively enhances service customers’ wait time perceptions.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115216"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143171185","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
From diversity to distinction: Exploring the role of diversity and inclusion related to consumer perceptions of company innovativeness and attractiveness
IF 10.5 1区 管理学
Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2025.115184
Lina Fogt Jacobsen , Darius-Aurel Frank , Helle Alsted Søndergaard , Anne Odile Peschel
{"title":"From diversity to distinction: Exploring the role of diversity and inclusion related to consumer perceptions of company innovativeness and attractiveness","authors":"Lina Fogt Jacobsen ,&nbsp;Darius-Aurel Frank ,&nbsp;Helle Alsted Søndergaard ,&nbsp;Anne Odile Peschel","doi":"10.1016/j.jbusres.2025.115184","DOIUrl":"10.1016/j.jbusres.2025.115184","url":null,"abstract":"<div><div>Mirroring the growing interest in diversity and inclusion (D&amp;I), more companies are adopting D&amp;I initiatives. Drawing on social identity theory, reference groups, self-congruity theory, and recent D&amp;I literature, this study examines the relationship between different D&amp;I initiatives and general consumers’ perceived company attractiveness, considering the mediating roles of perceived commercial and social innovativeness. Based on structural equation modelling and a representative sample of Danish consumers (8,541 responses), we show a positive link between D&amp;I initiatives in products/services, marketing communications, as well as experiences and company attractiveness. Importantly, except for experiences, these relations are mediated by perceived commercial and social innovativeness. Unexpectedly, the role of commercial innovativeness is stronger. Our findings highlight the importance for companies to integrate D&amp;I into their core offerings, rather than relying solely on D&amp;I efforts within communication.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115184"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143171259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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