Journal of Business Research最新文献_第5页

Preference for animal welfare products: The effect of power and animal anthropomorphism

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2025.115203

Sunyee Yoon , Danny JM Kim , Jeffrey P. Boichuk

引用次数: 0

The ripple effect of abusive supervision: A longitudinal examination of psychological contract breach, turnover intentions, and resilience among third parties

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2024.115141

Yannick Griep , Johannes M. Kraak , Wieke M. Knol , Johannes Dolislager , Elizabeth M. Beekman

{"title":"The ripple effect of abusive supervision: A longitudinal examination of psychological contract breach, turnover intentions, and resilience among third parties","authors":"Yannick Griep , Johannes M. Kraak , Wieke M. Knol , Johannes Dolislager , Elizabeth M. Beekman","doi":"10.1016/j.jbusres.2024.115141","DOIUrl":"10.1016/j.jbusres.2024.115141","url":null,"abstract":"<div><div>Being a direct target of abusive supervision is known to have detrimental effects on the targeted employee’s psychological contract (PC). This paper however introduces a novel finding: abusive supervision not only affects direct targets, but also negatively affects the internalized mental schema of third-party observers. That is, contrary to traditional expectations of psychological contract (PC) theory, which posit that only events affecting the direct employee-supervisor relationship shape one’s PC, our longitudinal study, among 274 Dutch employees who observed abusive supervision in their workplace, demonstrates that merely observing abusive supervision can lead to a PC breach in third parties. This internalization of observing abusive supervision alters the observers’ perceptions of their own relationship with the supervisor, triggering higher turnover intentions and actual turnover. In addition, we argue that resilience acts as a vital personal resource. In this study, resilience helps third-party observers buffer the psychological damage caused by observing abusive supervision. Specifically, individuals with higher levels of resilience are better able to withstand the negative impacts of observed abusive behaviors, reducing the likelihood of PC breach but not one’s turnover intentions and actual turnover. This finding highlights the underexplored value of resilience as a personal resource in mitigating the ripple effects of abusive supervision on one’s PC. Implications for PC theory and practice are discussed.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115141"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143169772","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The humanistic state in family firms: Exploring the significance of socioemotional wealth and culture as drivers of stewardship

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2025.115212

Carl Åberg , Charlotte Haugland Sundkvist , Giovanna Campopiano

{"title":"The humanistic state in family firms: Exploring the significance of socioemotional wealth and culture as drivers of stewardship","authors":"Carl Åberg , Charlotte Haugland Sundkvist , Giovanna Campopiano","doi":"10.1016/j.jbusres.2025.115212","DOIUrl":"10.1016/j.jbusres.2025.115212","url":null,"abstract":"<div><div>This study investigates the interplay between stewardship and socioemotional wealth (SEW) in family firms. We examined how family control and influence, and family members’ identification, as key SEW dimensions impacted family-firm stewardship. We further investigated these relationships, hypothesizing that they are contingent on power distance and uncertainty avoidance as relevant cultural dimensions. Hypotheses were tested using a survey dataset of 2,439 family firms across 70 countries. The results reveal that family control and influence, and family members’ identification, respectively reflecting the legal and psychological ownership of the business family aiming to protect its SEW, are positively associated with stewardship family-oriented goals. We also found that the positive impact of business family psychological ownership on stewardship family-oriented goals became weaker in cultures characterized by high power distance. For those embedded in high uncertainty avoidance cultures, the positive impact of business family legal ownership on stewardship family-oriented goals is stronger.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115212"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143170107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Family strains, work passion drains: The impact of daily family demands on daily work passion

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2025.115186

Yongyi Liang , Eric Adom Asante , Lihua Shi , Kangyu Chen , Zehui Guan

{"title":"Family strains, work passion drains: The impact of daily family demands on daily work passion","authors":"Yongyi Liang , Eric Adom Asante , Lihua Shi , Kangyu Chen , Zehui Guan","doi":"10.1016/j.jbusres.2025.115186","DOIUrl":"10.1016/j.jbusres.2025.115186","url":null,"abstract":"<div><div>Despite numerous benefits, sustaining daily passion for one’s work is challenging. While prior research has examined personal and work-related factors that cause fluctuations in daily work passion, the impact of family-related factors remains underexplored. Drawing on the stressor-detachment model, we investigated the effects of daily family demands on daily work passion. Employing a daily diary design involving 161 participants over 3 weeks, this study reveals that high family demands on a given day decreased psychological detachment from family the next day, subsequently lowering employees’ work passion. Furthermore, employees’ work–life balance self-efficacy and availability of family-friendly policies buffer the adverse impact of daily family demands on daily psychological detachment from one’s family and attenuate the indirect effects of daily family demands on daily work passion via daily psychological detachment from family. This study extends the literature on work passion and psychological detachment by shifting the focus from work to family domain.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115186"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143170521","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The round start time effect: Start time roundness drives consumers’ willingness to participate

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2025.115200

Shuangshuang Zhao , Yanghong Hu , Lan Xu , Nan Cui , Dong Sun

{"title":"The round start time effect: Start time roundness drives consumers’ willingness to participate","authors":"Shuangshuang Zhao , Yanghong Hu , Lan Xu , Nan Cui , Dong Sun","doi":"10.1016/j.jbusres.2025.115200","DOIUrl":"10.1016/j.jbusres.2025.115200","url":null,"abstract":"<div><div>Although marketers are often involved in selecting appropriate start times for their commercial activities, rare research has examined the roundness of start times and explored its marketing implications. This research focuses on more rounded numbers (e.g., 07:00 a.m.) versus less rounded numbers (e.g., 07:10 a.m.) in the time domain, namely round (clock) times, and examines the effect of start time roundness on consumers’ willingness to participate in commercial activities. By conducting a series of field and lab experiments, this research provides converging evidence that consumers are more willing to participate in activities starting at more rounded times (versus less rounded times). We label this effect the round start time effect and find that perceived time affluence (i.e., the perception of having enough time to do things in the activity) mediates the round start time effect. Furthermore, this effect is attenuated when individuals perceive themselves as time-rich. The findings confirm the “round start time effect” in the marketing domain and provide practical guidance on setting start times for commercial activities.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115200"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143170764","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How and when incentives and collaboration are effective in fostering supplier component innovation: Insights from social exchange theory

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2024.115131

Ashwin W. Joshi

{"title":"How and when incentives and collaboration are effective in fostering supplier component innovation: Insights from social exchange theory","authors":"Ashwin W. Joshi","doi":"10.1016/j.jbusres.2024.115131","DOIUrl":"10.1016/j.jbusres.2024.115131","url":null,"abstract":"<div><div>Manufacturing firms implement two actions to foster component innovation by suppliers: (i) providing the supplier with incentives for component innovation and/or (ii) initiating a collaborative relationship with the supplier for this purpose. In this research, we draw from social exchange theory to investigate how and when each action fosters supplier component innovation. Regarding how innovation is fostered, we argue that by motivating supplier component innovation through both economic and non-economic rewards, incentives and collaboration, respectively, encourage this outcome. As for when such innovation is fostered, we argue that the supplier’s relative economic outcome is a key boundary condition determining the impact strength of manufacturer actions on supplier component innovation. The positive impact of incentives is strengthened when supplier relative economic outcome is high, while the positive impact of collaboration is strengthened when supplier relative non-economic outcome is high. Results from a survey of 188 supplier–manufacturer matched dyads support our hypotheses.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115131"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143171139","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Growth hacking adoption in focus: Developing scale and enhancing the nomological network of its antecedents

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2025.115179

Shaker Bani-Melhem , Muhammad Waheed Akhtar , Nadia Zahoor , Adeel Khalid , Muhammad Usman

引用次数: 0

The influence of emotions and communication style on customer satisfaction and recommendation in a call center context: An NLP-based analysis

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2025.115192

Thomas De Cleen, Philippe Baecke, Frank Goedertier

{"title":"The influence of emotions and communication style on customer satisfaction and recommendation in a call center context: An NLP-based analysis","authors":"Thomas De Cleen, Philippe Baecke, Frank Goedertier","doi":"10.1016/j.jbusres.2025.115192","DOIUrl":"10.1016/j.jbusres.2025.115192","url":null,"abstract":"<div><div>We study the impact of customer sentiment, agent sentiment, and emotional matching (i.e., call center agents matching emotional expressive states of customers) on satisfaction and recommendation intentions in a utilitarian service context. We methodologically contribute by text mining observed data using advanced transformer-based NLP algorithms and compare findings with those of previous survey-based research. An analysis of 25,008 call center conversations reveals that positive (vs negative) customer sentiment more strongly impacts satisfaction and recommendation. For recommendation (vs satisfaction) we observe that negative emotional expressions have a relatively stronger weight, albeit less strong than that of positive ones. We find that emotional expressions of call center agents (vs those of clients) have a smaller impact on these outcomes. Emotional matching is observed as beneficial, but not necessarily when faced with negative high-arousal emotional expressions. As conceptual grounding, we refer to theorizing around delight, formality, source credibility, emotional arousal and loss aversion.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"189 ","pages":"Article 115192"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143171254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

What works for whom in which circumstances in successful HRM implementation? A realist synthesis

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2024.115115

Hamid Roodbari , Atieh S. Mirfakhar , Jordi Trullen , Mireia Valverde , Chidiebere Ogbonnaya

{"title":"What works for whom in which circumstances in successful HRM implementation? A realist synthesis","authors":"Hamid Roodbari , Atieh S. Mirfakhar , Jordi Trullen , Mireia Valverde , Chidiebere Ogbonnaya","doi":"10.1016/j.jbusres.2024.115115","DOIUrl":"10.1016/j.jbusres.2024.115115","url":null,"abstract":"<div><div>High-quality HR practices do not always yield positive outcomes due to implementation shortcomings, which has led to the shift in focus from the content of HR practices to their process of implementation. Despite this shift, there remains a lack of systematic understanding of how and why implementation of HR practices succeeds or fails. To address this gap, a comprehensive review of effective implementation mechanisms, influencing contextual factors, and resulting outcomes is needed. Consequently, this study adopts a realist synthesis approach following the RAMESES publication standards to identify and synthesise existing evidence from empirical studies of HRM implementation. Reviewing 62 articles, we extracted and proposed four realist programme theories based on the process mechanisms attributed to actors of line managers, employees, senior managers, and HR departments. These realist programme theories explain how the process mechanisms bring about different outcomes in different contexts, hence, they enhance the understanding of ‘what works for whom in which circumstances?’ regarding HRM implementation.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"188 ","pages":"Article 115115"},"PeriodicalIF":10.5,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143130046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Mechanisms of vision communication and employees’ change-supportive behavior from the perspective of expectancy theory

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-02-01 DOI: 10.1016/j.jbusres.2024.115116

Yan Zhang , Xiaohu Zhou , Hui Zhang , Saeed Khanagha

引用次数: 0