{"title":"A blessing and a curse: The influence of showing servant leadership behaviors on leader work engagement","authors":"Jing Quan , Dirk van Dierendonck","doi":"10.1016/j.jbusres.2024.115051","DOIUrl":"10.1016/j.jbusres.2024.115051","url":null,"abstract":"<div><div>Servant leadership is known to benefit recipients such as employees, teams, and organizations. However, its impact on leaders themselves is largely understudied. Drawing on the conservation of resources theory, we adopt an actor-centric perspective to explore the double-edged sword effect of daily servant leadership behaviors on leader work engagement. Regarding the resource gain pathway, we argue that leaders who engage in daily servant leadership behaviors experience elevated work meaningfulness, resulting in increased work engagement. For the resource loss pathway, we suggest that daily servant leadership behaviors are positively associated with role overload, which undermines work engagement. Additionally, we propose that leaders’ proactive personality moderates these indirect effects by strengthening the resource gain indirect effect and attenuating the resource loss indirect effect. The results of a two-week diary study provide support for all hypotheses. Finally, we establish the study’s theoretical and practical implications and the directions for future research.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115051"},"PeriodicalIF":10.5,"publicationDate":"2024-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142653873","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Emmanuel Kusi Appiah , Peter Gabrielsson , Alex Rialp Criado
{"title":"The role of digitalization in early internationalization Research: A systematic literature review and future research directions","authors":"Emmanuel Kusi Appiah , Peter Gabrielsson , Alex Rialp Criado","doi":"10.1016/j.jbusres.2024.115043","DOIUrl":"10.1016/j.jbusres.2024.115043","url":null,"abstract":"<div><div>The purpose of this research is to systematically collate and synthesize the literature on how digitalization-related antecedents influence the processes and outcomes of early internationalizing firms. To do so, the present study systematically reviews a total of 120 related articles published in a broad range of academic journals from 1994 to 2024. The review enables us to outline the development of major research areas in terms of themes, theoretical approaches, and methodological issues at the intersection of the early internationalization and digitalization research. We contribute by offering a model that delineates a more subsumed, multilevel explanation of the interface of early internationalization and digitalization. Further, we propose a number of future research directions based on the integration of the reviewed articles and inputs purposefully collected from surveyed scholars in the field.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115043"},"PeriodicalIF":10.5,"publicationDate":"2024-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142653872","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Corinna Vera Hedwig Schmidt , Sarah-Alena Rössig , Martin Ruth , Tessa Christina Flatten
{"title":"The bright side of a dark personality – How dark triad traits influence entrepreneurial passion","authors":"Corinna Vera Hedwig Schmidt , Sarah-Alena Rössig , Martin Ruth , Tessa Christina Flatten","doi":"10.1016/j.jbusres.2024.115044","DOIUrl":"10.1016/j.jbusres.2024.115044","url":null,"abstract":"<div><div>While earlier research has identified beneficial outcomes of entrepreneurial passion, our study extends the scarce literature on its antecedents. Conceptualizing entrepreneurial passion as an identity-based construct influenced by personality traits, we draw on identity theory to investigate how the dark triad traits—narcissism, Machiavellianism, psychopathy—relate to entrepreneurial passion. Our findings provide an invaluable extension of earlier works that have mainly focused on the role bright personality traits play for passion. We adopt a fuzzy set methodology to examine which configurations of the dark triad traits lead to the domains of entrepreneurial passion for inventing, founding, and developing. Our results provide evidence that entrepreneurs with high levels of Machiavellianism have passion for all three domains, while high levels of narcissism lead to passion for inventing and developing. In contrast, high levels of psychopathy lead to passion for inventing and founding. This study contributes to the passion and dark triad literature.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115044"},"PeriodicalIF":10.5,"publicationDate":"2024-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142653996","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Anna Carmella G. Ocampo , Jun Gu , Lu Wang , Markus Groth , Herman H.M. Tse , Hang Zhao
{"title":"The enriching effects of spouses’ emotion regulation ability on employees’ leader-member exchange: Evidence from spouse-employee-supervisor triads","authors":"Anna Carmella G. Ocampo , Jun Gu , Lu Wang , Markus Groth , Herman H.M. Tse , Hang Zhao","doi":"10.1016/j.jbusres.2024.115049","DOIUrl":"10.1016/j.jbusres.2024.115049","url":null,"abstract":"<div><div>Although work and family lives are increasingly intertwined, research on the nature and extent to which spousal influence may shape employees’ key workplace relationships remains limited. Across three studies, we found evidence that spouses’ emotion regulation ability (ERA) nurtures employees’ psychological capital and emotion management knowledge, facilitating positive leader-member exchange (LMX). Study 1 presented an exploratory qualitative investigation to probe how spouses’ ERA supports employees’ work functioning. Study 2 used independent spouse-employee-supervisor triads across two measurement periods to demonstrate that spouses’ ERA predicts LMX. The positive influence of spouses’ ERA on LMX was mediated by employees’ psychological capital and emotion management knowledge. It was conditional at higher (versus lower) spouses’ family role overload. Study 3 experimentally replicated the conditional indirect effects of spouses’ ERA and family role overload on LMX. Collectively, our findings clarify the processes through which the interpersonal ERA of non-organizational members may crossover to influence work relationships.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115049"},"PeriodicalIF":10.5,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142587358","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"When the accuser meets the accused: Exploring the role of nonprofit legitimacy and CSR reputation in corporate social irresponsibility","authors":"Ziyuan Zhou , Xueying Zhang , Eyun-Jung Ki","doi":"10.1016/j.jbusres.2024.115047","DOIUrl":"10.1016/j.jbusres.2024.115047","url":null,"abstract":"<div><div>Nonprofits like environmental groups and consumer activist organizations play an important role in exposing corporate social irresponsibility (CSI) practices. However, very few studies have paid attention to this specific stakeholder group in the CSI context. Applying the concept of infomediaries, this study explores the effect of nonprofit legitimacy on consumers’ blame toward the accused company and when the company’s CSR reputation can defend such an accusation. Using two experiments, this study found that an accusing nonprofit’s entity legitimacy and action legitimacy drive consumers’ blame attribution to the accused company. In addition, a strong CSR reputation helped defend the company against accusations from a highly legitimate nonprofit, but this effect was not observed when the nonprofit took highly legitimate action. The conclusions advise practitioners to meticulously examine the characteristics of the nonprofit involved in a nonprofit-led CSI incident.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115047"},"PeriodicalIF":10.5,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142587360","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Why and when perceived overqualification drives positive relational outcomes: An optimal distinctiveness perspective","authors":"Keyu Chen , Qiwei Zhou","doi":"10.1016/j.jbusres.2024.115050","DOIUrl":"10.1016/j.jbusres.2024.115050","url":null,"abstract":"<div><div>While the potential benefits of perceived overqualification are intriguing, it remains unclear why and when overqualified employees self-regulate to constructively engage with coworkers and promote positive relational outcomes. Based on optimal distinctiveness theory, we propose and test a moderated serial mediation model. This model posits that perceived overqualification enhances employees’ sense of distinctiveness, which increases their unmet need to belong. This heightened unmet need fosters interpersonal facilitation and approach-oriented relationship crafting. Additionally, servant leadership augments the effect of employees’ sense of distinctiveness, which is induced by perceived overqualification, on their unmet need to belong, making prosocial consequences more pronounced. The results of two studies (Study 1: a scenario-based experimental study with 259 employees; Study 2: a multi-wave survey study with 325 employees) support our hypotheses. These findings have both theoretical and practical implications for perceived overqualification, servant leadership, and optimal distinctiveness.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115050"},"PeriodicalIF":10.5,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142587361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mark R. Gleim , Heath McCullough , Colin Gabler , Linda Ferrell , O.C. Ferrell
{"title":"Examining the customer experience in the metaverse retail revolution","authors":"Mark R. Gleim , Heath McCullough , Colin Gabler , Linda Ferrell , O.C. Ferrell","doi":"10.1016/j.jbusres.2024.115045","DOIUrl":"10.1016/j.jbusres.2024.115045","url":null,"abstract":"<div><div>This research examines how the metaverse empowers businesses to craft personalized customer experiences that transcend the limitations of conventional retail settings. Following a review of the literature, we present theory-driven, managerial-oriented research opportunities that advance our understanding of the customer journey and retailing in the metaverse. Opportunities in the prepurchase stage of the customer journey include self-expression and engagement, social influences, and uncertainty avoidance. In the purchase stage, service script disruptions, hyper-personalized experiences, and the disruption of scarcity and NFTs (non-fungible tokens) present potential differentiation strategies. In the postpurchase stage, retailers may gain a competitive advantage by understanding how consumers value the unboxing experience, evaluate products, and deepen customer engagement and advocacy in this new shopping environment. Taken together, we present a three-pronged approach for retail scholars to extend our knowledge of the customer journey within the metaverse and offer practical suggestions for the retailers currently navigating this new paradigm.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115045"},"PeriodicalIF":10.5,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142587359","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sina Mortazavi , Markus Raatikainen , Esa Hiltunen , Roman Teplov , Juha Väätänen , Mika Gabrielsson
{"title":"From outsider to insider: A Western SME’s journey to inclusive innovation in a base-of-the-pyramid market","authors":"Sina Mortazavi , Markus Raatikainen , Esa Hiltunen , Roman Teplov , Juha Väätänen , Mika Gabrielsson","doi":"10.1016/j.jbusres.2024.115042","DOIUrl":"10.1016/j.jbusres.2024.115042","url":null,"abstract":"<div><div>This study provides an in-depth look at how small- and medium-sized enterprises (SMEs) in the healthcare sector can enter a Base-of-the-Pyramid (BoP) market and foster inclusive innovation (ININ), an innovation meant to offer growth in BoP communities. The study stems from the intersection of internationalization and BoP literature by exploring how companies can internationalise and gain insidership in a BoP market through ININ. This qualitative case study uses primary and secondary data from a Finnish SME and non-governmental organization (NGO) to understand how this partnership led to inclusive expansion into Kenya. This study resulted in a conceptual framework for SME internationalisation through ININ. The findings identify challenges, including a lack of trust and market knowledge, the need for operational and financial adaptation, and antecedents, such as market exploration, partnership, and community inclusion. The study highlights the importance of collaboration with NGOs and suggests five propositions for further research.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115042"},"PeriodicalIF":10.5,"publicationDate":"2024-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142579109","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Business group affiliation and firm performance: The role of organizational psychological capital","authors":"Santosh Kumar Tiwari , Swati Ghulyani , Rihana Shaik , Ajai Gaur , Ranjeet Nambudiri","doi":"10.1016/j.jbusres.2024.115040","DOIUrl":"10.1016/j.jbusres.2024.115040","url":null,"abstract":"<div><div>The relation between business group (BG) affiliation and firm performance has been a subject of scholarly debate, marked by conflicting evidence about the impact of BG affiliation. Despite the advantages of business groups for affiliated firms, the utilization of these advantages to outperform standalone firms remains unclear. Grounded in a resource-based view (RBV), this study explores the role of Organizational Psychological Capital (OPC) as a mediating mechanism influencing BG affiliation and firm performance relationship, particularly within emerging economies. Using the generalized method of moments (GMM) estimator for 211 listed Indian listed firms from 2007 to 2017, our findings highlight the role of OPC as an outcome of BG affiliation. Further, the study shows the mediating effect of OPC in the BG affiliation and firm performance relationship. This relation is explained by identifying how OPC functions as a key intervening phenomenon, thereby recognizing OPC as a vital intangible resource for BG affiliated firms.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115040"},"PeriodicalIF":10.5,"publicationDate":"2024-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142579108","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"More than 50 years of consumer behavior research: What will the future look like?","authors":"Barbara E. Kahn, Anne V. Wilson","doi":"10.1016/j.jbusres.2024.115027","DOIUrl":"10.1016/j.jbusres.2024.115027","url":null,"abstract":"<div><div>To understand how consumer behavior research has evolved and what the future might hold, we first summarize the intellectual trajectory of scholarship in the area and briefly describe the research paradigms that developed over time. We report on the trends in research topics over the years and the “hot topics” projected for the near future. We also discuss the internal and external forces that fundamentally shape research and scholars. These forces provide both constraints and opportunities that will define the future of the field. We predict that some forces, unfortunately, incentivize scholars to examine more minor, less influential research questions. However, new sources of data and areas of inquiry are simultaneously providing opportunities for innovation and creativity in exploring how consumer behavior will change or evolve in response to macroeconomic factors, such as social issues, political movements, or rapid technological advances.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115027"},"PeriodicalIF":10.5,"publicationDate":"2024-11-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142571656","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}