Journal of Business Research最新文献_第6页

Reimagining consumption for a greener planet: The role of online communities in tackling imperfect produce and food waste 为更绿色的地球重塑消费：网络社区在解决不完美农产品和食物浪费方面的作用

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-10 DOI: 10.1016/j.jbusres.2025.115701

Herbert Sima , Park Thaichon , Na Luo , Katie Henderson , Jie Chen

{"title":"Reimagining consumption for a greener planet: The role of online communities in tackling imperfect produce and food waste","authors":"Herbert Sima , Park Thaichon , Na Luo , Katie Henderson , Jie Chen","doi":"10.1016/j.jbusres.2025.115701","DOIUrl":"10.1016/j.jbusres.2025.115701","url":null,"abstract":"<div><div>The global challenge of food waste exacerbates greenhouse gas emissions while presenting an opportunity to address climate change through innovative consumer engagement. Vast quantities of edible, imperfect produce is discarded annually. Grounded in social learning theory (SLT), this study explores how online communities reshape consumer perceptions of imperfect produce, reducing food waste and deepening climate engagement. Using netnography, the research links online communities, imperfect produce, food waste reduction, and climate change action. Findings reveal that information sharing and behavior observation within these communities empower consumers to embrace imperfect produce, curbing waste and fostering climate-conscious behaviors, while pressuring corporations toward sustainability. By examining how online communities drive behavior change, this study advances sustainable consumption literature, highlights SLT’s role in promoting sustainable practices, and underscores social media’s potential for climate engagement. These insights offer actionable strategies for marketers, policymakers, and sustainability advocates leveraging digital communities for environmental and social impact.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115701"},"PeriodicalIF":9.8,"publicationDate":"2025-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145027437","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Who is to blame? The effects of conflict actors on foreign subsidiary exit 这是谁的错？冲突行为体对外资子公司退出的影响

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-10 DOI: 10.1016/j.jbusres.2025.115684

Hyoungjin Lee , Chris Changwha Chung

引用次数: 0

Crafting green influence: The role of self-disclosure and influencer type in generation Z’s Pro-environmental engagement 塑造绿色影响力：自我披露和影响者类型在Z世代亲环境参与中的作用

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-10 DOI: 10.1016/j.jbusres.2025.115687

Mikyoung Kim , Hyun Ju Jeong

引用次数: 0

Managing the semiformal organization: A hybrid design for ambidextrous innovation 半正式组织的管理：双灵巧创新的混合设计

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-09 DOI: 10.1016/j.jbusres.2025.115644

Amadou Lô , Victor Dos Santos Paulino , Christina Theodoraki

引用次数: 0

Keeping things cordial: Competition, cooperation and coopetition in venture capital syndicates 保持真诚：风险投资辛迪加的竞争、合作与合作

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-09 DOI: 10.1016/j.jbusres.2025.115638

Yan Zhong , Ami Wang , Rick Aalbers , Killian J McCarthy , Ruling Zhang

{"title":"Keeping things cordial: Competition, cooperation and coopetition in venture capital syndicates","authors":"Yan Zhong , Ami Wang , Rick Aalbers , Killian J McCarthy , Ruling Zhang","doi":"10.1016/j.jbusres.2025.115638","DOIUrl":"10.1016/j.jbusres.2025.115638","url":null,"abstract":"<div><div>Firms increasingly find themselves in coopetitive situations − collaborating with rivals to co-create value while simultaneously competing with them to capture it. Research offers mixed insights, however, into when coopetition enhances or undermines performance. This study draws on network theory to examine how embedded interfirm relationships shape the outcomes of coopetition. We theorize that two forms of embeddedness—relational (direct, trust-based ties) and structural (indirect, network-spanning connections)—moderate the relationship between competition and performance. Using data on 56,953 venture capital (VC) funding rounds involving 4,024 investors and 5,123 start-ups, we find that prior cooperative ties enhance syndicate performance, while prior competitive ties follow an inverted U-shaped pattern. Crucially, we show that these effects are interdependent: moderate competition boosts performance when prior cooperation is low, while low competition is more beneficial when relational embeddedness is high. We triangulate our findings with interviews from senior industry experts representing over 60 years of collective experience. In so doing, we reconceptualize coopetition as a context-dependent capability, extend embeddedness theory to paradoxical dynamics. We also offer concrete guidance for managers and practitioners embedded in interfirm relationships defined as coopetition.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115638"},"PeriodicalIF":9.8,"publicationDate":"2025-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145020680","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The upside of uncertainty: how counterfeit risk in secondary markets influences primary luxury sales 不确定性的好处：二级市场的假货风险如何影响一级奢侈品销售

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-09 DOI: 10.1016/j.jbusres.2025.115698

Adam S. Hayes , Léna Pellandini-Simányi

{"title":"The upside of uncertainty: how counterfeit risk in secondary markets influences primary luxury sales","authors":"Adam S. Hayes , Léna Pellandini-Simányi","doi":"10.1016/j.jbusres.2025.115698","DOIUrl":"10.1016/j.jbusres.2025.115698","url":null,"abstract":"<div><div>The rise of digital resale platforms has reshaped the global luxury goods market, creating opportunities for pre-owned luxury transactions while introducing significant authenticity challenges. We argue that increased uncertainty about product authenticity in the secondhand market can benefit primary market sales. Drawing on concepts from information asymmetry and cross-market spillovers, we propose a novel inverted U-shaped relationship between counterfeit-related uncertainty and primary market demand. Two experimental studies tested this hypothesis by measuring participants’ intention to purchase from the primary market, the secondary market, or opting out altogether. The findings reveal that moderate authenticity uncertainty in the secondhand market drives consumers toward the primary market, where authenticity is guaranteed. However, as perceived uncertainty reaches extreme levels, consumers either exit the market or revert to secondhand purchases despite known risks. This cross-market mechanism, where secondary market uncertainty influences primary market sales, challenges traditional views that counterfeits only damage brands through direct competition. This study contributes to theory by (1) extending Akerlof’s information asymmetry framework to cross-market contexts, (2) identifying conceptual boundary conditions where uncertainty creates value rather than destroys it, and (3) challenging the prevailing assumption that counterfeits are categorically harmful to luxury brands. These insights further suggest that luxury brands might benefit from balancing their anti-counterfeiting efforts: reducing uncertainty enough to prevent trust erosion while maintaining some ambiguity to redirect demand toward primary channels.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115698"},"PeriodicalIF":9.8,"publicationDate":"2025-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145020679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The right to be known as knowing: how CEO political ideology shapes discrimination against female scientists 被称为知道的权利：首席执行官的政治意识形态如何影响对女科学家的歧视

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-08 DOI: 10.1016/j.jbusres.2025.115695

Ali Radfard , Sama Hassani , Luca Pistilli

引用次数: 0

From static to conversational: The role of landing pages and chatbots in B2B lead generation 从静态到对话：登陆页面和聊天机器人在B2B潜在客户生成中的作用

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-08 DOI: 10.1016/j.jbusres.2025.115681

Giuliana Isabella , Marcos Inácio Severo de Almeida , Fábio Melo Duran , Colin Gabler

{"title":"From static to conversational: The role of landing pages and chatbots in B2B lead generation","authors":"Giuliana Isabella , Marcos Inácio Severo de Almeida , Fábio Melo Duran , Colin Gabler","doi":"10.1016/j.jbusres.2025.115681","DOIUrl":"10.1016/j.jbusres.2025.115681","url":null,"abstract":"<div><div>This research investigates the effectiveness of WhatsApp-based chatbots versus traditional landing pages for Business-to-Business lead generation. Through two field experiments with over 16,000 participants, we demonstrate that chatbots generate significantly more leads of higher quality than conventional landing pages. Drawing on theories of interactivity and perceived personalization, we explain how chatbots foster stronger customer engagement through enhanced responsiveness and tailored interactions. Additional in-depth interviews with B2B managers reveal three key drivers of chatbot preference: responsiveness, perceived security, and personalized experiences. However, chatbot effectiveness seems to be moderated by purchase complexity, desire for control, and cultural practices. This study offers a comprehensive process-based framework that elucidates potential mediators and moderators of chatbot performance in B2B contexts, offering actionable insights to optimize automated customer interactions in the early stages of the B2B customer journey.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115681"},"PeriodicalIF":9.8,"publicationDate":"2025-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145020677","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Beyond “I am sorry”: Investigating the impacts of apology type and language style on customer forgiveness in service recovery 在“对不起”之外：调查道歉类型和语言风格对服务恢复中顾客原谅的影响

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-08 DOI: 10.1016/j.jbusres.2025.115679

Zhenxian Piao , Ngoc Tran Nguyen , Hyoung Ju Song , Jeong-Yeol Park

{"title":"Beyond “I am sorry”: Investigating the impacts of apology type and language style on customer forgiveness in service recovery","authors":"Zhenxian Piao , Ngoc Tran Nguyen , Hyoung Ju Song , Jeong-Yeol Park","doi":"10.1016/j.jbusres.2025.115679","DOIUrl":"10.1016/j.jbusres.2025.115679","url":null,"abstract":"<div><div>Research on the effects of different apology types in service recovery is crucial yet underexplored. Drawing upon costly signaling theory and language expectancy theory, this study employs an experimental approach to examine the effectiveness of apology types (responsibility-oriented vs. sympathy-oriented) and the moderating role of language styles (literal vs. figurative) in influencing customer forgiveness. The findings reveal that responsibility-oriented apologies are more effective in fostering decisional forgiveness, with figurative language enhancing emotional forgiveness in this context. Furthermore, the study identifies a serial mediation where perceived sincerity fosters emotional forgiveness, leading to decisional forgiveness. This study extends the existing literature by systematically exploring how different apology strategies impact forgiveness in customer service settings and highlights the importance of training employees in the use of apologies and language styles. This study also emphasizes the importance of internal marketing efforts aimed at training employees’ capabilities in identifying and handling complaints.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115679"},"PeriodicalIF":9.8,"publicationDate":"2025-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145011133","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

When sharing is scaring: hesitance to share suboptimal food due to fear of negative responses from recipients 当分享是恐惧时：由于害怕接受者的负面反应而犹豫分享不理想的食物

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-08 DOI: 10.1016/j.jbusres.2025.115694

Yi Zhang , Erica van Herpen , Mario Pandelaere , Maggie Geuens

引用次数: 0