Journal of Business Research最新文献_第6页

Tipping privacy: The detrimental impact of observation on non-tip responses 小费隐私：观察对非小费反应的不利影响

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-10-09 DOI: 10.1016/j.jbusres.2024.115008

Nathan B. Warren , Sara Hanson

{"title":"Tipping privacy: The detrimental impact of observation on non-tip responses","authors":"Nathan B. Warren , Sara Hanson","doi":"10.1016/j.jbusres.2024.115008","DOIUrl":"10.1016/j.jbusres.2024.115008","url":null,"abstract":"<div><div>Digital point-of-sale platforms disrupted the norm of privacy-while-tipping. Previous research indirectly suggests that firms can increase—or at least not decrease—tips by reducing tipping privacy. The effects of tipping privacy on non-tip responses, defined as customer responses subsequent to the tip selection, including repatronage and word-of-mouth, remain unexamined. Related voluntary payment contexts (e.g., donations) suggest consumers sometimes prefer public observability and other times prefer privacy. We examine how and why tipping privacy affects non-tip responses. A field study and four controlled experiments find that diminished tipping privacy reduces non-tip responses because customers feel less generous and in control. Allowing customers to change initial tip amounts mitigates these detrimental effects. Providing insight into the inconsistent effects of privacy on tips, we find that diminished perceived control increases tip amounts, while diminished perceived generosity reduces tips. Managers adopting privacy-reducing technologies and service scripts should consider the damaging effects on non-tip responses.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115008"},"PeriodicalIF":10.5,"publicationDate":"2024-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142416984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

wallet sore, gifts galore: The impact of financial constraints on quantity–quality tradeoffs in gift-giving 钱包鼓了，礼物多了：经济限制对送礼数量-质量权衡的影响

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-10-09 DOI: 10.1016/j.jbusres.2024.114998

Tianhui Fu , Yan Wang , Jing Jiang , Lu (Lucia) Meng

引用次数: 0

The impact of entrepreneurs’ military experience on small business exit: A conservation of resources perspective 创业者的从军经历对小企业退出的影响：资源保护视角

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-10-09 DOI: 10.1016/j.jbusres.2024.115004

Emma Su , Zonghui Li

引用次数: 0

Team of champions or champion team? The roles of knowledge hiding and psychological entitlement 冠军团队还是冠军团队？知识隐藏和心理权利的作用

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-10-05 DOI: 10.1016/j.jbusres.2024.115001

Matej Černe , Giles Hirst , Sabina Bogilović , Erik Štrumbelj , Pengcheng Zhang

{"title":"Team of champions or champion team? The roles of knowledge hiding and psychological entitlement","authors":"Matej Černe , Giles Hirst , Sabina Bogilović , Erik Štrumbelj , Pengcheng Zhang","doi":"10.1016/j.jbusres.2024.115001","DOIUrl":"10.1016/j.jbusres.2024.115001","url":null,"abstract":"<div><div>Drawing on social comparison theory, we propose that when highly creative employees compare themselves to others, they are more likely to develop a sense of entitlement seeking to preserve their superiority by hiding their knowledge. This obstructs the team innovation process, particularly within the context of a competitive climate. We tested our hypotheses in two multimethod studies. The first, a two-wave field study of 286 Chinese employees in 66 teams, included employee, supervisor, and manager data. The second, experimental study comprised 209 undergraduate students placed into 44 teams in a European university. The analyses of both studies were based on an innovative methodological approach with Bayesian estimation that allowed us to split variance between individual and team levels, thereby modeling the bottom-up emergence processes more accurately. We found that individual creativity positively predicts psychological entitlement, which is in turn related to knowledge hiding. In turn, psychological entitlement and knowledge hiding impede team innovation.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115001"},"PeriodicalIF":10.5,"publicationDate":"2024-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142417069","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Impact of organizational structure and in-organization resource allocation on trust and trustworthiness 组织结构和组织内资源分配对信任和可信度的影响

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-10-04 DOI: 10.1016/j.jbusres.2024.114995

Yudan Pang , Hang Wu , Xuefeng Wang , Mengmeng Shi

{"title":"Impact of organizational structure and in-organization resource allocation on trust and trustworthiness","authors":"Yudan Pang , Hang Wu , Xuefeng Wang , Mengmeng Shi","doi":"10.1016/j.jbusres.2024.114995","DOIUrl":"10.1016/j.jbusres.2024.114995","url":null,"abstract":"<div><div>We experimentally investigated how different organizational structures (horizontal, vertical) and in-organization resource allocation methods (equal, unequal) impact individuals’ trust-related behavior using a two-stage, three-player trust game. As factors influencing trust or trustworthiness, we focused on influential and resource-based power shaped by organizational structures and resource allocation methods, respectively. We expanded the inequity aversion model with power inequities and demonstrated that power inequities can impact individuals’ inequity aversion and therefore their trust-related behavior. In the equal resource allocation treatment, the trustees exhibited a greater probability of being trustworthy, and the trustors were more trusting in the horizontal structure treatment. Those trustees holding both power types significantly encouraged trust and trustworthiness, while influential power was more effective in increasing trustworthiness. This study makes a novel theoretical contribution by exploring the motivation factors of power inequity aversion and explaining how organizational structures and resource allocation methods impact individuals’ trust-related behavior via inequity aversion.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114995"},"PeriodicalIF":10.5,"publicationDate":"2024-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142417067","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Salesperson intra-career mobility perceptions: Exploring the role of professional versus organizational identities 销售人员对职业内部流动的看法：探索职业身份与组织身份的作用

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-10-04 DOI: 10.1016/j.jbusres.2024.114996

Karen Flaherty , Curtis S. Schroeder

{"title":"Salesperson intra-career mobility perceptions: Exploring the role of professional versus organizational identities","authors":"Karen Flaherty , Curtis S. Schroeder","doi":"10.1016/j.jbusres.2024.114996","DOIUrl":"10.1016/j.jbusres.2024.114996","url":null,"abstract":"<div><div>Salesperson career paths have evolved from traditional to boundaryless models, as salespeople are moving between sales organizations with greater frequency. In this new landscape, it is crucial to consider how salespeople’s perceptions of their employers and the sales profession impact their mobility. While previous research has focused on salesperson identification with their organization, identification with the profession remains largely unexplored. To address this gap, the authors conducted semi-structured interviews with 57 sales professionals to better understand their work identities. They offer a theoretical model illustrating how professional and organizational identities become more or less salient, influencing intra-career mobility (i.e., job movement within the sales profession). When salespeople experienced a mismatch between their work realities and desired identities, they redefined their sales roles around a core work value. This process shifted their focus towards their professional identity over their organizational identity, affecting their perceptions of mobility within the sales profession.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114996"},"PeriodicalIF":10.5,"publicationDate":"2024-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142417068","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Opportunity recognition in the tension field of knowledge and learning: The case of converging industries 在知识与学习的紧张领域中识别机遇：融合产业案例

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-10-03 DOI: 10.1016/j.jbusres.2024.114993

Simon Ohlert , Natalie Laibach , Rainer Harms , Stefanie Bröring

{"title":"Opportunity recognition in the tension field of knowledge and learning: The case of converging industries","authors":"Simon Ohlert , Natalie Laibach , Rainer Harms , Stefanie Bröring","doi":"10.1016/j.jbusres.2024.114993","DOIUrl":"10.1016/j.jbusres.2024.114993","url":null,"abstract":"<div><div>Knowledge-based and learning perspectives alone explain opportunity recognition insufficiently. While knowledge forms the base, learning may help entrepreneurs in novel contexts. Interactions between them add complexity to the analysis of opportunity recognition. Even though many contexts require combinations of knowledge and learning, research on opportunity recognition in these contexts remains scarce. We address this gap with fuzzy-set qualitative comparative analysis (fsQCA) using data from 107 corporate entrepreneurs from converging industries. Converging industries offer a unique context to explore these complexities, requiring entrepreneurs to merge knowledge and learn from new fields. We identify three types with high levels of opportunity recognition: the “broad experienced adapter”, the “specific experienced adapter”, and the “experimenter”. Unlike a simple knowledge-based view suggests, we argue that knowledge is not always necessary. Entrepreneurs compensate for knowledge deficits by combining several learning capabilities. Configurational analysis enriches the theory of how multi-domain knowledge and learning contribute to opportunity recognition.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114993"},"PeriodicalIF":10.5,"publicationDate":"2024-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142417066","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The AI-authorship effect: Understanding authenticity, moral disgust, and consumer responses to AI-generated marketing communications 人工智能作者效应：了解真实性、道德厌恶以及消费者对人工智能生成的营销传播的反应

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-10-01 DOI: 10.1016/j.jbusres.2024.114984

Colleen P. Kirk , Julian Givi

引用次数: 0

Looking inside the ‘black box’ of digital firm scaling: An ethnographically informed conceptualisation 探寻数字公司规模化的 "黑匣子"：以人种学为依据的概念化

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-09-30 DOI: 10.1016/j.jbusres.2024.114987

Ross Brown , Suzanne Mawson , Augusto Rocha , Alex Rowe

引用次数: 0

Price-related consequences of corporate social (ir)responsibility 企业社会（非）责任对价格的影响

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2024-09-30 DOI: 10.1016/j.jbusres.2024.114985

Ilona Szőcs , Maria Gabriela Montanari

引用次数: 0