IF 13.4 1区管理学

Business Strategy and The Environment Pub Date : 2025-09-05 DOI: 10.1002/bse.70175

Francisco José Torres‐Peña, Manuel Parras‐Rosa, Carla Marano‐Marcolini, Francisco José Torres‐Ruiz

{"title":"Ecolabels as Heuristic Cues: Exploring the Role of Ecolabels in Food Attribute Inferences","authors":"Francisco José Torres‐Peña, Manuel Parras‐Rosa, Carla Marano‐Marcolini, Francisco José Torres‐Ruiz","doi":"10.1002/bse.70175","DOIUrl":"https://doi.org/10.1002/bse.70175","url":null,"abstract":"This study presents a novel approach by examining the role of environmental labels (e.g., ecolabels) as heuristic cues in consumer inferences, beyond their traditional informational function. The research evaluated the influence of the presence, number, and type (real or fake) of ecolabels on consumer inferences of an extra virgin olive oil product through a between‐subjects experiment involving 720 participants in Spain. The methodology was designed to minimize common biases by exposing each participant to only one stimulus and employing real product labels and packaging with controlled modifications (including both the quantity and type of seal, real and fake). Using various multivariate analyses of covariance (MANCOVA), the study sequentially explored a set of research questions regarding the impact of the number of ecolabels and their potential interchangeability across seven distinct product dimensions. The findings reveal that ecolabels do not significantly enhance overall product evaluations, except in two dimensions associated with human‐related attributes—commitment to quality and producer honesty—which are more closely linked to the generic certification process than to the specific meaning of each label. No linear relationship or optimal number of labels was identified, and no significant differences were found between real and fake ecolabels. The results suggest that ecolabels function primarily as generic heuristic cues with limited influence, particularly when the product's presentation is visually appealing.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":"22 1","pages":""},"PeriodicalIF":13.4,"publicationDate":"2025-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145003151","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Business diversification and ESG engagement: Riding tandem to risk reduction and value creation? 业务多元化和ESG参与：携手降低风险和创造价值？

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-05 DOI: 10.1016/j.jbusres.2025.115676

Gabriel de la Fuente , Margarita Ortiz , Pilar Velasco

引用次数: 0

Capturing causal configurations of tourism destination competitiveness conditions for tourism performance: Asymmetric and symmetric application 获取旅游目的地竞争力条件对旅游绩效的因果配置：非对称与对称应用

IF 7.4 2区管理学

Journal of Destination Marketing & Management Pub Date : 2025-09-05 DOI: 10.1016/j.jdmm.2025.101042

Kanghwa Choi

{"title":"Capturing causal configurations of tourism destination competitiveness conditions for tourism performance: Asymmetric and symmetric application","authors":"Kanghwa Choi","doi":"10.1016/j.jdmm.2025.101042","DOIUrl":"10.1016/j.jdmm.2025.101042","url":null,"abstract":"<div><div>The purpose of this study was to unravel the intertwined causal configuration of destination competitiveness conditions underlying inbound tourist arrivals and expenditures. This study employed a two necessary condition analysis (NCA) and fuzzy-set qualitative comparative analysis (fsQCA) methods to explore the necessary and sufficient configurations of destination competitiveness conditions across 133 country cases. Specifically, the country-specific destination competitiveness antecedents were taken from the World Economic Forum's ‘<em>Travel & Tourism Competitiveness Index</em>’. In addition, this study conducted the multiple regression analysis to confirm the robustness of the results from the fsQCA by comparing symmetric and asymmetric models.</div><div>The findings from the fsQCA highlighted that countries have different causal configurations for boosting destination competitiveness. Thus, each country should consider its specificities when determining the optimal configurations of causal conditions to respond better to low or high levels of tourism outcomes. Notably, enabling capacity such as cultural and natural heritage is a critical for the destination competitiveness in both symmetric and asymmetric approaches. This is the first attempt to explore the complex causal configurations between tourism destination competitiveness conditions and inbound tourist arrivals and expenditures using symmetric and asymmetric approaches. The insights can guide country-level tourism marketing strategies to boost inbound tourist arrivals and tourism revenue.</div></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"39 ","pages":"Article 101042"},"PeriodicalIF":7.4,"publicationDate":"2025-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144997382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A post-social question 后社会问题

IF 2.6 3区管理学

Disasters Pub Date : 2025-09-05 DOI: 10.1111/disa.70007

Juliano Fiori

引用次数: 0

EXPRESS: Customization and the Customer Journey EXPRESS：客户定制和客户旅程

IF 12.9 1区管理学

Journal of Marketing Pub Date : 2025-09-05 DOI: 10.1177/00222429251379772

Suh Yeon Kim, Rebecca W. Hamilton, TI Tongil Kim, Michael V. Lewis

{"title":"EXPRESS: Customization and the Customer Journey","authors":"Suh Yeon Kim, Rebecca W. Hamilton, TI Tongil Kim, Michael V. Lewis","doi":"10.1177/00222429251379772","DOIUrl":"https://doi.org/10.1177/00222429251379772","url":null,"abstract":"Retailers frequently offer customers the opportunity to customize in addition to buying ready-made products. Although prior research shows that customization can increase product evaluations, purchase intent, and willingness to pay, customers often do not opt into customization. Using a multi-method approach, we resolve this discrepancy by demonstrating that the Customization Journey is dynamic rather than static: an initial customization experience has a lasting impact on the customer journey. Nine years of transaction data from a retailer shows that customers who customize at least one product are more likely to customize again with the retailer; they also spend more, visit more often, and buy more items. Next, we conduct a series of longitudinal experimental studies. By randomly assigning some participants to customize and others to choose among a matched set of products, we disentangle the effects of the customer’s inherent preference for customizing from their experience with customization. We find that an initial experience with customization significantly increases the subsequent likelihood of customization, leading to more favorable outcomes for both the customer and the retailer. Our findings suggest that customizers need not be “born”—they can be “created” via interventions designed to increase experience with customization, shaping the trajectories of customer journeys.","PeriodicalId":16152,"journal":{"name":"Journal of Marketing","volume":"24 1","pages":""},"PeriodicalIF":12.9,"publicationDate":"2025-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145002856","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Aligning digital strategy and resources to create Healthcare 4.0 organizations: Implications for smart operations and smart working 调整数字战略和资源以创建医疗保健4.0组织：对智能运营和智能工作的影响

IF 13.3 1区管理学

Technological Forecasting and Social Change Pub Date : 2025-09-05 DOI: 10.1016/j.techfore.2025.124339

Lucas Miguel Alencar de Morais Correia , Paulo Renato de Sousa , Alejandro G. Frank

{"title":"Aligning digital strategy and resources to create Healthcare 4.0 organizations: Implications for smart operations and smart working","authors":"Lucas Miguel Alencar de Morais Correia , Paulo Renato de Sousa , Alejandro G. Frank","doi":"10.1016/j.techfore.2025.124339","DOIUrl":"10.1016/j.techfore.2025.124339","url":null,"abstract":"<div><div>This study investigates the organizational foundations required to implement Healthcare 4.0 (H4.0) by examining how digital strategy, internal and external digital resources, and network embeddedness support the development of smart operations and smart working in healthcare organizations. While prior research has predominantly focused on technology-driven improvements in healthcare processes, less attention has been given to the sociotechnical integration of people, processes, and technologies, particularly from a strategic and managerial perspective. Drawing on a survey of 303 hospitals, we assessed the role of digital strategy and digital resources in advancing H4.0, conceptualized through the dual lenses of smart operations (technology for process automation) and smart working (technology to support workers). Using hierarchical regression and bootstrapping techniques, we find that digital strategy positively influences both smart operations and smart working. However, internal and external digital resources mediate this relationship only in the context of smart working. This indicates that while process automation relies primarily on strategic clarity, supporting workers requires stronger resource structures. Additionally, we find that healthcare network embeddedness positively moderates the relationship between digital strategy and external digital resources, but not internal resources. This suggests that external collaborations enhance a hospital's ability to translate strategic intent into actionable use of external resources, particularly in support of smart working. Our findings contribute to a deeper understanding of how strategic alignment and network embeddedness shape sociotechnical systems in healthcare. They offer guidance for managers seeking to design holistic digital transformation strategies to build H4.0 organizations.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"221 ","pages":"Article 124339"},"PeriodicalIF":13.3,"publicationDate":"2025-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144997142","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Martyred but proud: Understanding the consequences of leader self-sacrifice from the emotional motivating perspective 殉道但自豪：从情感激励的角度理解领导者自我牺牲的后果

IF 3.5 2区管理学

Journal of Occupational and Organizational Psychology Pub Date : 2025-09-05 DOI: 10.1111/joop.70054

Feifan Yang, Bin Wang, Mengxi Yang, Wansi Chen

引用次数: 0

None of my business: The impact of anthropomorphism on helping behavior in access-based consumption 与我无关：拟人化对基于访问的消费中的帮助行为的影响

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-05 DOI: 10.1016/j.jbusres.2025.115686

Jiuqi Chen , Peixuan Wu , Wenjin Feng , Yushi Jiang , Youqing Fan

{"title":"None of my business: The impact of anthropomorphism on helping behavior in access-based consumption","authors":"Jiuqi Chen , Peixuan Wu , Wenjin Feng , Yushi Jiang , Youqing Fan","doi":"10.1016/j.jbusres.2025.115686","DOIUrl":"10.1016/j.jbusres.2025.115686","url":null,"abstract":"<div><div>Access-based services benefit the environment by reducing energy consumption and improving resource efficiency, and thus have achieved worldwide popularity in recent years. Although anthropomorphism is common in access-based services and has considerable benefits, it may also have negative effects on these services. However, previous studies have not explored consumer proactive helping behavior after problems occur in access-based services. Therefore, the present study aimed to address this gap through four studies. Our findings demonstrated that when a shared product is in a negative state, anthropomorphism inhibits consumer helping behavior (Study 1). This effect is driven by responsibility attribution, wherein anthropomorphism (vs. non-anthropomorphism) encourages consumers to attribute the negative state to the shared product (Study 2). Notably, the negative effect of anthropomorphism on helping behavior is reversed when anthropomorphic features align with a baby schema (Studies 3a and 3b) or when consumers exhibit an interdependent self-construal (Study 4).</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115686"},"PeriodicalIF":9.8,"publicationDate":"2025-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144997676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

State versus Technology: What drives trust in and usage of internet voting, institutional or technological trust? 国家与技术：是什么推动了对互联网投票的信任和使用，是机构的信任还是技术的信任？

IF 1 1区管理学

Government Information Quarterly Pub Date : 2025-09-05 DOI: 10.1016/j.giq.2025.102068

Bogdan Romanov , David Duenas Cid , Peeter Leets

{"title":"State versus Technology: What drives trust in and usage of internet voting, institutional or technological trust?","authors":"Bogdan Romanov , David Duenas Cid , Peeter Leets","doi":"10.1016/j.giq.2025.102068","DOIUrl":"10.1016/j.giq.2025.102068","url":null,"abstract":"<div><div>This study examines the combined influence of technological and institutional trust on citizens’ perceptions of and engagement with Internet voting, addressing gaps in the literature on digital governance and trust. While prior research often treats these trust dimensions separately, this article explores their interplay within the context of Estonia, which has utilized Internet voting for two decades. By constructing composite indices for technological and institutional trust through factor analysis, the study offers a novel methodological approach to operationalizing trust in digital governance (within the article, digital governance and e-governance are used interchangeably) research in general and Internet voting in particular, based on post-electoral survey data.</div><div>Applying linear and logistic regression analyses, the study explicitly examines how these trust dimensions affect citizens’ trust in Internet voting systems and their actual use of such technology. The findings reveal that institutional trust is significantly more influential than technological trust, consistently emerging as the primary driver for both trusting Internet voting and engaging in its usage. Technological trust, in contrast, demonstrates only marginal predictive strength, highlighting the greater importance citizens place on institutional legitimacy, transparency, and accountability. These results emphasize the compensatory nature of institutional trust, suggesting that robust institutional frameworks allow citizens to confidently engage with complex technological systems despite limited technical understanding. Consequently, this research enhances theoretical insights into trust dynamics within digital governance, particularly in contexts where political sensitivity and institutional credibility significantly impact technology adoption.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 4","pages":"Article 102068"},"PeriodicalIF":10.0,"publicationDate":"2025-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144997730","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Is the Devil in the Details? The Impact of ESG Controversy Materiality on Firm Performance 细节决定成败？ESG争议重要性对公司绩效的影响

IF 13.4 1区管理学

Business Strategy and The Environment Pub Date : 2025-09-05 DOI: 10.1002/bse.70179

Angela Karr, Jangwoon Kim, Taewoo Roh

引用次数: 0

管理学最新文献