{"title":"Internal Representation? How Black and White firefighters view racial diversity within the Fire service","authors":"James E Wright, Andrea M Headley, Youghyun Cho","doi":"10.1093/jopart/muaf029","DOIUrl":"https://doi.org/10.1093/jopart/muaf029","url":null,"abstract":"This study investigates leadership representation and the perceptions of public employees, specifically focusing on a fire department led by a Black fire chief. Drawing from literature on representative bureaucracy and relational demography, we explore how leadership representation influences street-level bureaucrats’ views on diversity and representation within the organization. Through in-depth interviews with both Black and White firefighters, we find distinctions in their perceptions regarding racial diversity and representation. Firstly, Black firefighters viewed the presence of a Black leader as empowering, leading to opportunities for professional advancement and a commitment to community representation. In contrast, White firefighters perceived race-based diversity efforts as undermining meritocracy. Secondly, White firefighters preferred to avoid having discussions about race and diversity within the workplace, often referring to their familial bond and collective firefighter identity that minimized racial differences among their colleagues. Moreover, White firefighters are colorblind until race poses a material threat to them. Black firefighters reported selectively engaging in discussions depending on the context or cultural environment, or avoiding conversations, especially when they perceived potential consequences. Our findings suggest that leadership representation serves as a context to further interrogate these divergences. This research expands our understanding of leadership representation within public agencies and practically highlights the importance of managing diversity issues to foster inclusivity and mitigate tensions.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":"102 1","pages":""},"PeriodicalIF":4.2,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145141506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Victor J. St. John, Gregory D. Wilson, Long Tran, Lydia Applin, Douglas Evans
{"title":"Administrative Burden in Higher Education: Race, Criminal Records, and Street‐Level Bureaucrats in College Admissions","authors":"Victor J. St. John, Gregory D. Wilson, Long Tran, Lydia Applin, Douglas Evans","doi":"10.1111/puar.70042","DOIUrl":"https://doi.org/10.1111/puar.70042","url":null,"abstract":"This study investigates how administrative burden in college admissions affects individuals with criminal records, with attention to racial disparities. Grounded in administrative burden theory and the role of street‐level bureaucrats, it examines how admissions representatives respond to applicants with disclosed criminal histories. Through a correspondence audit experiment, fictitious applicants—Tyrone (presumed Black) and Christopher (presumed White)—sent inquiries to institutions of higher education (IHE) about how a criminal record might affect admissions. While most responses did not differ significantly in tone, warmth, or encouragement, Tyrone faced greater administrative burden in two key areas: Tyrone was more likely to receive a list of formal procedural requirements and to experience longer response times. These differences reflect psychological and compliance costs that disproportionately affect minoritized applicants. Findings underscore the need for targeted policy reforms that reduce discretionary barriers and promote more equitable pathways into IHEs for individuals with criminal justice involvement.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"15 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145140863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Unpacking Tourist Scams: The Impact of Deception, Rumination, and Self-Attribution on Destination Sabotage","authors":"Fangxuan (Sam) Li, Jianan Ma","doi":"10.1002/jtr.70120","DOIUrl":"https://doi.org/10.1002/jtr.70120","url":null,"abstract":"<div>\u0000 \u0000 <p>Drawing on cognitive appraisal theory, this study explores the interaction of factors when perceived deception triggers destination sabotage. Survey data were collected from 532 Chinese tourists who reported experiencing scams. The findings reveal that rumination results from perceived deception and leads to destination sabotage. Furthermore, we show how the impact of perceived deception on rumination is mitigated by self-attribution—whether those scammed blame themselves or external factors. Our findings expand the literature on tourists' various responses to being scammed. The results provide destination managers with useful information on mitigating the destructive impact of tourist scams.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 5","pages":""},"PeriodicalIF":5.7,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145146569","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring Transport Modal Choices of Albergo Diffuso's Guests in Italy: Insights From Facilities' Owners and Managers","authors":"Luca Zamparini, Gabriella Pappadà","doi":"10.1002/jtr.70108","DOIUrl":"https://doi.org/10.1002/jtr.70108","url":null,"abstract":"<p>The Albergo diffuso is a peculiar Italian model of tourism hospitality, aiming also at achieving economic, social, and environmental sustainability. Several papers have analyzed a whole range of issues related to ADs. However, the transport modal choices of guests and the motivation of visitors, especially in the case of active tourism holidays, have not yet been considered. This paper aims to fill this gap by carrying out a survey proposed to the large majority of certified ADs in Italy and to an equivalent control group of accommodation facilities. The results of the analysis allow us to draw some conclusions and recommendations to stakeholders. First, to stimulate networks; second, to build new scenarios of green innovation; third, to develop public transport, investing in bicycle and foot pathways, in electric recharge stations, and in electric car sharing. More emphasis should also be placed on providing public transport to reach rural destinations.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 5","pages":""},"PeriodicalIF":5.7,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.70108","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145146568","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Trust during crisis: unveiling the role of perceived procedural transparency","authors":"Susana Coroado, Jakob Frateur","doi":"10.1080/14719037.2025.2562898","DOIUrl":"https://doi.org/10.1080/14719037.2025.2562898","url":null,"abstract":"","PeriodicalId":20785,"journal":{"name":"Public Management Review","volume":"3 1","pages":""},"PeriodicalIF":4.9,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145140861","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
TechnovationPub Date : 2025-09-24DOI: 10.1016/j.technovation.2025.103374
Dohyoung Kim , Songhee Kang , Ahreum Hong
{"title":"Bridging the maturity-expectation gap: Generative AI in strategic decision-making for public R&D interim review","authors":"Dohyoung Kim , Songhee Kang , Ahreum Hong","doi":"10.1016/j.technovation.2025.103374","DOIUrl":"10.1016/j.technovation.2025.103374","url":null,"abstract":"<div><div>Public R&D interim reviews face persistent challenges related to scalability, evaluator bias, and inconsistency in multi-stakeholder judgment. Generative AI (Gen AI) has the potential to mitigate these limitations by enhancing efficiency and standardization, yet its deployment also introduces risks such as algorithmic bias and loss of transparency. This calls for a systematic framework to support strategic decision-making and guide responsible adoption. This study introduces the Maturity–Expectation Gap (MEG) framework, which captures the misalignment between stakeholder perceptions of AI maturity and the actual technological state. Existing models such as the Technology Acceptance Model fail to reflect the temporal and institutional dynamics of emerging technologies. To address this, the study combines expert survey data on perceived maturity with machine learning-based literature analysis to compute expectation scores across twenty-four evaluation criteria. Results show that MEG significantly varies across stakeholder groups, and that higher MEG values are associated with lower confidence in Gen AI adoption, highlighting the framework's utility in explaining strategic adoption decisions (RQ1). Furthermore, MEG enables diagnostic classification of evaluation domains, identifying areas of alignment (e.g., Financial Health) and misalignment (e.g., Decision-Making), thereby supporting phased and risk-aware deployment strategies (RQ2). MEG framework offers a structured lens for managing expectation–capability alignment, extending technology adoption theory while supporting strategic decision-making for the responsible integration of Gen AI in public-sector evaluation systems.</div></div>","PeriodicalId":49444,"journal":{"name":"Technovation","volume":"149 ","pages":"Article 103374"},"PeriodicalIF":10.9,"publicationDate":"2025-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145118281","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Prelim p. 2; First issue - Editorial Board","authors":"","doi":"10.1016/S0377-2217(25)00740-4","DOIUrl":"10.1016/S0377-2217(25)00740-4","url":null,"abstract":"","PeriodicalId":55161,"journal":{"name":"European Journal of Operational Research","volume":"328 1","pages":"Page ii"},"PeriodicalIF":6.0,"publicationDate":"2025-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145121244","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"44th Year Data","authors":"","doi":"10.1002/pam.70051","DOIUrl":"https://doi.org/10.1002/pam.70051","url":null,"abstract":"","PeriodicalId":48105,"journal":{"name":"Journal of Policy Analysis and Management","volume":"44 4","pages":""},"PeriodicalIF":2.4,"publicationDate":"2025-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145122648","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Using social media for opportunity exploration in social enterprises: Sensemaking and signaling perspectives","authors":"Dhruba Borah , Jihye Kim , Nicolas Li","doi":"10.1016/j.techfore.2025.124367","DOIUrl":"10.1016/j.techfore.2025.124367","url":null,"abstract":"<div><div>This paper investigates how social enterprises leverage social media (SM) for opportunity exploration. Using a multiple case study design, we conducted 51 interviews across 15 South Korean social enterprises and applied the Gioia methodology for thematic analysis. Drawing on sensemaking theory, our findings highlight the central role of public SM platforms, particularly Facebook, Instagram, LinkedIn, X, and YouTube, in enabling both individual and collective sensemaking around social problems and potential solutions. We show that individual sensemaking is supported through scanning of content posted on external actors' SM profiles, while collective sensemaking occurs via sourcing interactions with external actors on SM. Additionally, anchoring signaling theory, we show how social enterprises strategically manage their own SM content to communicate their capabilities and identity, including those of their founders, to an external audience, thereby encouraging their engagement in the collective sensemaking process. Our study contributes to developing an in-depth understanding for social enterprises to utilize SM for opportunity exploration, distinguishing between opportunity identification and evaluation stages, and outlining the associated challenges.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"221 ","pages":"Article 124367"},"PeriodicalIF":13.3,"publicationDate":"2025-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145118594","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
TechnovationPub Date : 2025-09-24DOI: 10.1016/j.technovation.2025.103375
Fu Jia , Jiguang Guo , Asif Nazrul , Lujie Chen , Nazrul Islam
{"title":"Platformization in operations and supply chain management: A bibliometric-systematic literature review with content analyses","authors":"Fu Jia , Jiguang Guo , Asif Nazrul , Lujie Chen , Nazrul Islam","doi":"10.1016/j.technovation.2025.103375","DOIUrl":"10.1016/j.technovation.2025.103375","url":null,"abstract":"<div><div>Platformization, the integration of Internet-driven platforms into the fabric of an application ecosystem, has gained substantial momentum across economic, governance, and infrastructure domains. However, research topics and directions in platformization are scattered and lack a systematic framework, which hinders the progress of platformization research in an era of rapid technological innovation. This paper comprehensively reviews the platformization literature in operations and supply chain management (OSCM), identifying research gaps, addressing the fragmented state of platformization literature, and promoting platformization innovation. Using bibliometric knowledge mapping, we analyze 402 journal articles and identify 13 key research areas. An in-depth content analysis based on 168 papers is conducted to identify five research themes: platformization in collaborative manufacturing, platformization in operational decisions, platformization in sustainability in supply chains, platformization in e-commerce supply chains, and platformization in technology innovation in supply chains. Using CiteSpace, we conduct author analysis, institution analysis, keyword co-occurrence network-based cluster analysis, and trend analysis to reveal keywords at the forefront of platform research. The study reveals the temporal evolution of keywords and emerging research trends and concludes with actionable directions for future exploration. This research establishes a robust roadmap for the evolving field and provides a foundational bibliometric knowledge structure map for platformization in OSCM.</div></div>","PeriodicalId":49444,"journal":{"name":"Technovation","volume":"149 ","pages":"Article 103375"},"PeriodicalIF":10.9,"publicationDate":"2025-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145118366","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}