管理学最新文献

{"title":"Exploring the effects of visit motivation and user experience on perceptions of cultural ecosystem services in botanical garden: A case study of Algiers, Algeria","authors":"Nadia Mekhloufi, Amel Baziz","doi":"10.1016/j.jort.2025.100879","DOIUrl":"10.1016/j.jort.2025.100879","url":null,"abstract":"<div><div>Rapid urbanization has led to numerous environmental and social challenges, including air and water pollution, biodiversity loss, and increased demand for better living conditions and outdoor recreational opportunities. Green infrastructure, such as parks, gardens, and urban forests, plays a crucial role in enhancing urban quality of life by providing essential ecosystem services and fostering a connection between humans and nature. Botanical gardens are particularly important sites for scientific study, conservation, and recreation. They provide numerous environmental services, including cultural enrichment, educational opportunities, and biodiversity conservation. This study aims to explore the effects of visit motivation and user experience on the perception of Cultural Ecosystem Services (CES) in botanical gardens by developing a conceptual model based on a thorough theoretical analysis. Data were collected through face-to-face surveys at the El Hamma Botanical Garden in Algiers and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM).</div><div>The results indicate significant positive direct effect of user experience (β = 0.758; t = 17.309, 95 % CI [0.674, 0.848]) and a significant negative direct effect of motivation (β = −0.130; t = 3.126, 95 % CI [-0.216, −0.041]) on CES perception. These findings confirm that individuals with excellent experiences tend to perceive the benefits of cultural ecosystem services more positively. In contrast, there is a negative effect between visit motivation and the appreciation of cultural ecosystem services, attributed to the lack of recreational activities at the El Hamma Botanical Garden.</div><div>These results have important implications for urban garden managers, as they can inform local and national policies on the sustainable management of urban green spaces. This research aligns with the objectives of the Master Plan for Urban Planning and Development (PDAU, 2010–2029) and helps enriching missing empirical data in the North African context. Understanding the role of botanical gardens in urban ecosystems will guide future initiatives to promote sustainable environmental management, enhance the preservation of green spaces, and maximize the benefits derived from them.</div></div><div><h3>Management implication</h3><div>The study demonstrates a positive effect of user experience (β = 0.758) on the perception of cultural ecosystem services (CES). Effective management of the botanical garden optimizes and enriches visitors' experience, thereby improving their perception of cultural ecosystem services.</div><div>The study highlights the importance of diverse recreational offerings to mitigate the negative effect of motivation (β = −0.130) on CES perceptions. The study further suggests that unmet expectations and the absence of leisure facilities can negatively impact CES perceptions, emphasizing the importance of addressing these issues in urban contexts.</div><div>In th","PeriodicalId":46931,"journal":{"name":"Journal of Outdoor Recreation and Tourism-Research Planning and Management","volume":"50 ","pages":"Article 100879"},"PeriodicalIF":3.6,"publicationDate":"2025-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143735009","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Generative artificial intelligence in tourism management: An integrative review and roadmap for future research","authors":"Hengyun Li ,&nbsp;Jingbo Xi ,&nbsp;Cathy H.C. Hsu ,&nbsp;Bruce X.B. Yu ,&nbsp;Xiang (Kevin) Zheng","doi":"10.1016/j.tourman.2025.105179","DOIUrl":"10.1016/j.tourman.2025.105179","url":null,"abstract":"<div><div>Rapid technical advances have spurred the potential of generative artificial intelligence (GenAI) in various business settings. However, the tourism industry is in the early stages of understanding and applying GenAI, and comprehensive knowledge is needed. This paper presents a systematic review of the empirical literature, published between 2022 and 2024, related to GenAI in the business and tourism fields. Findings draw a detailed picture of the state of GenAI research. In total, 170 published articles are reviewed based on topics, theories, and methods. Three main topic clusters are identified: 1) antecedents of using GenAI; 2) impacts and applications of GenAI; and 3) technicalities of GenAI. Theoretically, most studies have borrowed foundations from other fields without substantial development. Methodologically, existing research—particularly in tourism—has tended to feature quantitative techniques. This research also compares business and tourism literature based on an antecedents, process and outcomes framework, outlining potential research gaps and opportunities. In addition to synthesizing the current research landscape, this paper presents a multidimensional framework (i.e., theories, contexts, characteristics, and methods – TCCM) that suggests multiple future research questions to inform GenAI studies in tourism.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"110 ","pages":"Article 105179"},"PeriodicalIF":10.9,"publicationDate":"2025-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143734941","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The power of personal losses: How the loss-gain frame influences public green participation intentions","authors":"Chunfeng Chen,&nbsp;Depeng Zhang,&nbsp;Lu Zhu,&nbsp;Junbao Wu","doi":"10.1016/j.jretconser.2025.104296","DOIUrl":"10.1016/j.jretconser.2025.104296","url":null,"abstract":"<div><div>Despite the growing public awareness of environmental issues, a common gap between attitude and behavior persists. Effectively promoting public participation in pro-environmental actions remains a critical challenge in enhancing environmental governance. This research focuses on the gain-loss framing of green appeals and develops a research model to investigate the influence of different framing types (personal loss vs. collective gain) on the public's intention to engage in green behavior. Through four experiments, including both field and laboratory studies, the research demonstrates that framing green appeals in terms of personal losses is more likely to foster a higher intention to engage in green behavior than framing them in terms of collective gains. The underlying mechanism of this effect is that emphasizing personal losses strengthens the public's sense of psychological empowerment, thereby increasing their sense of green self-accountability, which, in turn, boosts their intentions to participate in green behaviors. However, this effect is moderated by individuals' green self-efficacy. The higher an individual's green self-efficacy, the weaker the impact of the gain-loss framing on their psychological empowerment.</div></div>","PeriodicalId":48399,"journal":{"name":"Journal of Retailing and Consumer Services","volume":"85 ","pages":"Article 104296"},"PeriodicalIF":11.0,"publicationDate":"2025-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143724656","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The effect of stress on compliance with health-related advertising","authors":"Sheng Bi ,&nbsp;Menglin Li","doi":"10.1016/j.jbusres.2025.115328","DOIUrl":"10.1016/j.jbusres.2025.115328","url":null,"abstract":"<div><div>Given the growing importance of health-related advertising, in our research we examined how the persuasiveness of health-related advertisements is affected by a new antecedent: stress, a universal and draining experience. A series of five studies (including one survey and four experiments) revealed that people are more willing to comply with health-related advertising when they feel stressed. This is because stress increases consumers’ tendency to avoid risk, which consequently prompts their compliance with health-related advertising. Moreover, consumers’ promotion focus was found to be a boundary condition for the effect of stress on compliance with health-related advertising, with the effect being weaker among promotion-focused consumers. Our findings not only reveal a novel variable that could promote health compliance but also suggest what marketers should do to bolster the effectiveness of health-related advertising.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"193 ","pages":"Article 115328"},"PeriodicalIF":10.5,"publicationDate":"2025-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143725201","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"When humble AI meets narcissistic customers: A terror management perspective","authors":"Jing Liu ,&nbsp;Fu-Chieh Hsu ,&nbsp;Jing Yu ,&nbsp;Jie Cao ,&nbsp;Huiwen Mai","doi":"10.1016/j.ijinfomgt.2025.102904","DOIUrl":"10.1016/j.ijinfomgt.2025.102904","url":null,"abstract":"<div><div>The advancement of artificial intelligence (AI) has introduced unprecedented existential threats and social issues. This research integrates the understudied humility traits into AI assistants to mitigate the rising AI threat, exploring the interactions between AI humility, perceived AI threat, and customer narcissism on service satisfaction. Findings from the three-way interaction in a between-subjects quasi-experimental design reveal that under low AI threat, humble AI assistants enhance parasocial interaction and satisfaction, particularly for customers with low to moderate narcissism. Conversely, under high AI threat, these traits may be ineffective or counterproductive for such customers, while highly narcissistic individuals may still benefit. This research mainly contributes to the literature by extending humility to non-human entities to introduce a new coping with existential anxiety themed in terror management theory.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"83 ","pages":"Article 102904"},"PeriodicalIF":20.1,"publicationDate":"2025-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143726210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring the relationship between organizational agility, competitive intelligence and foresight as parts of an anticipatory system","authors":"Christophe Bisson ,&nbsp;Jonathan Calof ,&nbsp;Nabila Boukef","doi":"10.1016/j.techfore.2025.124112","DOIUrl":"10.1016/j.techfore.2025.124112","url":null,"abstract":"<div><div>This paper looks at three aspects of an anticipatory system -competitive intelligence and foresight as the sensory capacity and modeling part of the system and organizational agility which is seen in this paper as the adapting/acting part of an anticipatory system. CI and foresight (sensory capacity and modeling part of the system) are measured using five questions/variables. Agility (the adapting/acting part of the system) is measured using 12 variables. While individually and in pairs, these three areas (CI, foresight, agility) have been studied, they have not been studied collectively in the context of Robert Rosen's anticipatory system. Academic study's examining a relationship between organizational agility and anticipatory systems are absent from the literature, and there are few studies looking at CI, foresight, and agility. All these elements within an anticipatory system are absent in the literature. Data used was collected through a survey of SCIP members (Strategic Consortium of Intelligence Professionals, n.d.). Results suggest that organizational agility dimensions such as “rapidly react to emerging opportunities in markets” and “anticipate new business opportunities are statistically significantly correlated to CI and foresight. Thus, these elements of an anticipatory system appear to be related to each other.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"215 ","pages":"Article 124112"},"PeriodicalIF":12.9,"publicationDate":"2025-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143735059","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The relationship between attending a lecture in-person, synchronously online or asynchronously online and student grade","authors":"Koen van den Oever ,&nbsp;Stephanie Koornneef","doi":"10.1016/j.ijme.2025.101171","DOIUrl":"10.1016/j.ijme.2025.101171","url":null,"abstract":"<div><div>Recently, a synchronous online education mode has been developed and extensively used: livestreams of lectures. Although the literature shows that fully online courses yield worse learning outcomes than those that have a blended format, we argue that livestreams offer the advantages of online education, while not having its drawbacks. We analyze the effects of attending a lecture synchronously online, asynchronously online, or in-person. This is studied for a large undergraduate course in which over 700 students attended and could self-select in the mode of education per lecture. This within-person variance allowed for identifying the effects of the mode of education on their performance for the section in their exam that reflected that lecture's content. No significant differences between attending a lecture synchronously online, asynchronously online, or in-person are found. This paper contributes to the literature by showing the efficacy of a multimodal setup for a course.</div></div>","PeriodicalId":47191,"journal":{"name":"International Journal of Management Education","volume":"23 2","pages":"Article 101171"},"PeriodicalIF":6.0,"publicationDate":"2025-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143725170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Climate perceptions for underrepresented leaders: Influencing service employees' proactive behaviors through psychological safety and knowledge sharing","authors":"Huy Gip (Robert) ,&nbsp;Michelle Russen ,&nbsp;Priyanko Guchait","doi":"10.1016/j.ijhm.2025.104204","DOIUrl":"10.1016/j.ijhm.2025.104204","url":null,"abstract":"<div><div>Much of the diversity research in hospitality and tourism has focused on employee representation and management practices, but little attention has been paid to the role of inclusion among diverse leaders. This study investigates how employees’ perceptions of an inclusive climate for leadership diversity (<em>PICLD</em>) impact their psychological safety, knowledge sharing, and proactive work behaviors. A sample of 182 hospitality and tourism employees was analyzed using PLS-SEM, revealing that <em>PICLD</em> positively influences psychological safety and knowledge sharing, which, in turn, impacts proactive work behaviors. The study provides both theoretical and practical implications, enriching literature on antecedents of proactive work behaviors and offering guidance for human resource management practices that support policies promoting an inclusive climate for diverse leaders.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"129 ","pages":"Article 104204"},"PeriodicalIF":9.9,"publicationDate":"2025-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143735033","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Fostering hospitality employees’ service-oriented organizational citizen behavior through managerial coaching behavior: A multilevel mixed methods study","authors":"Zhen Yan ,&nbsp;Zuraina Dato Mansor ,&nbsp;Wei Chong Choo ,&nbsp;Na Bai","doi":"10.1016/j.ijhm.2025.104203","DOIUrl":"10.1016/j.ijhm.2025.104203","url":null,"abstract":"<div><div>This study seeks to examine the links between managerial coaching behavior (MCB) and employees’ service-oriented organizational citizen behavior (service-oriented OCB), the mediating role of harmonious passion (HP) and the moderating role of growth need strength (GNS) in the hospitality sector. A mixed methods sequential explanatory design was employed, which consisted of a quantitative phase, where survey data were collected and analyzed, followed by a qualitative phase, where a specific case study was conducted. The quantitative findings revealed that MCB exerted a cross-level positive effect on service-oriented OCB, which was mediated by HP at the individual level. Moreover, the effect of MCB on HP was stronger when GNS was high and weaker when GNS was low. Furthermore, HP mediated the interaction between MCB and GNS on service-oriented OCB. The qualitative findings reported interviewees’ viewpoints and successfully explained the “why” and “how” behind the influence of MCB on service-oriented OCB, complementing and enhancing comprehension of the quantitative results. These findings suggest that hospitality organizations should promote MCB to enhance employees’ service-oriented OCB and focus on boosting HP and nurturing high level of GNS to maximize the positive impact of MCB.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"129 ","pages":"Article 104203"},"PeriodicalIF":9.9,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143726042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The rise and fall of the social media platform Flickr: Implications for nature recreation research","authors":"Tatu Leppämäki ,&nbsp;Vuokko Heikinheimo ,&nbsp;Johanna Eklund ,&nbsp;Anna Hausmann ,&nbsp;Tuuli Toivonen","doi":"10.1016/j.jort.2025.100880","DOIUrl":"10.1016/j.jort.2025.100880","url":null,"abstract":"<div><div>Social media is increasingly used as data source for studying nature recreation, with Flickr being one of the most used sources. Nevertheless, a detailed understanding of these global social media datasets – their geographical and temporal distributions – remains limited. First, we reviewed literature studying nature recreation with social media data to investigate how Flickr has been used and what has motivated its use for research purposes. Second, we described the spatiotemporal characteristics of 229 million georeferenced uploads and 1.5 million users in general and in protected areas during 2010–2022. Finally, we tested the reliability of data acquisition via Flickr’s Application Programming Interface (API). We found extensive use of Flickr in nature recreation research, where its use is most often motivated by data accessibility. However, the volume of Flickr data and the platform’s active user base in 2022 had more than halved from its peak in 2011. Geographically, the use of Flickr is strongly biased to Europe and North America. Flickr data are scarcely available from less-visited protected areas. Much of Flickr data from African and Asian protected areas are produced by visitors from Europe and North America. Finally, we found that Flickr’s API responds inconsistently to spatiotemporal queries, compromising the acquisition of full coverage datasets and the transparency and transferability of research. Flickr has been an important data source despite its relatively small and geographically concentrated user base. Future research use of the data requires careful consideration of these limitations and their impacts in different research contexts.</div></div><div><h3>Management implications</h3><div><ul><li><span>•</span><span><div>Flickr is a popular data source in nature recreation research for analysing visitation patterns and preferences of people.</div></span></li><li><span>•</span><span><div>Insights from Flickr can inform plans and strategies for sustainable management of nature-based tourism and recreation, however, underlying properties of the data should be acknowledged when using these data.</div></span></li><li><span>•</span><span><div>Flickr’s popularity has dropped and the data are skewed towards active users in the Global North.</div></span></li><li><span>•</span><span><div>Flickr’s API may cause inconsistencies in data acquisition, jeopardizing repeatability of findings.</div></span></li><li><span>•</span><span><div>Thus, the usefulness of these data for understanding nature-based recreation is limited and a critical view is needed when using them in research and practice.</div></span></li></ul></div></div>","PeriodicalId":46931,"journal":{"name":"Journal of Outdoor Recreation and Tourism-Research Planning and Management","volume":"50 ","pages":"Article 100880"},"PeriodicalIF":3.6,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143715490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}