Li Jiang , Jingyi Yan , Yuguang Xie , Junfeng Dong
{"title":"Customers’ reuse intention to autonomous delivery vehicles in terminal delivery service: A valence theory perspective","authors":"Li Jiang , Jingyi Yan , Yuguang Xie , Junfeng Dong","doi":"10.1016/j.jretconser.2024.104150","DOIUrl":"10.1016/j.jretconser.2024.104150","url":null,"abstract":"<div><div>Autonomous delivery vehicles (ADVs), as a new tool in terminal delivery, are currently used extensively. However, for the permanent success of the ADV industry, logistics providers need to understand the influencing mechanism of consumers' reuse intention of ADVs. Therefore, this research uses valence theory as basis in analyzing the elements and mechanisms affecting consumers’ reuse intention of ADVs. Survey data were assembled from 550 ADV consumers in China through online questionnaires, and partial least squares structural equation model was used as a tool for data analysis. Findings indicate that convenience and hedonic value can enhance the perceived value of ADVs. Perceived value can positively affect reuse intention through the attitude toward using ADVs, whereas perceived cost negatively affects the reuse intention through the attitude toward using ADVs. The discussion section of this paper summarizes the results and implications and provides valuable suggestions for logistics providers and developers.</div></div>","PeriodicalId":48399,"journal":{"name":"Journal of Retailing and Consumer Services","volume":"82 ","pages":"Article 104150"},"PeriodicalIF":11.0,"publicationDate":"2024-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142663971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
FuturesPub Date : 2024-11-17DOI: 10.1016/j.futures.2024.103504
Oksana Udovyk , Ruth M-Domènech
{"title":"Feminist urban futures: Envisioning the future of Ukrainian cities through the lens of the displaced community in Valencia (Spain)","authors":"Oksana Udovyk , Ruth M-Domènech","doi":"10.1016/j.futures.2024.103504","DOIUrl":"10.1016/j.futures.2024.103504","url":null,"abstract":"<div><div>Amidst the context of the ongoing war, Ukraine faces the challenge of reconstruction. Similarly to other post-disaster and post-conflict contexts, the recovery efforts are being guided by the principles of “Build Back Better” (BBB). While these principles can be interpreted as embracing the ideals of sustainability, the challenge lies in how \"better\" is defined, particularly when the concept is generally interpreted through a lens that prioritizes top-down planning with a focus on infrastructure and economic outputs. The concept of “better” needs to be rethought, particularly from the perspective of the affected populations. However, the viewpoints and experiences of internationally displaced Ukrainians are notably absent from these discussions.</div><div>This research proposes a participatory approach to envisioning urban recovery from displacement, centring on the experiences of displaced Ukrainians residing in Valencia, Spain. By working with this community, the study aims to redefine “better” in the context of urban recovery in Ukraine. Drawing on feminist urbanism, critical development perspectives and futures studies, the study investigates the intersectional oppressions and insights of displaced individuals, through workshops, interviews, and photovoice methodologies.</div><div>The findings highlight a collective vision that prioritizes emotional resilience, social cohesion and care, with participants prioritizing community-oriented green spaces, inclusive public services, and sustainable mobility. These insights challenge conventional interpretations of BBB in traditional recovery models, which often focus on measurable economic outcomes and risk-perpetuating \"destructive reconstruction\". Instead, this research advocates for a more inclusive, sustainable, and socially just recovery process that honours the diverse needs and aspirations of everyone, including those displaced abroad.</div></div>","PeriodicalId":48239,"journal":{"name":"Futures","volume":"164 ","pages":"Article 103504"},"PeriodicalIF":3.0,"publicationDate":"2024-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142652175","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"“Being a Burson Person is something special”: Burson-Marsteller’s influence in the Americanization of the public relations industry in Latin America (1980s – 2010s)","authors":"Pablo Miño","doi":"10.1016/j.pubrev.2024.102519","DOIUrl":"10.1016/j.pubrev.2024.102519","url":null,"abstract":"<div><div>This article explores the <em>Americanization</em> of the public relations industry in Latin America, focused on Burson-Marsteller’s (B-M) venture into the region. Coupling archives of personal documents owned by Harold Burson, one of the founders of B-M, with 10 interviews with key managers of the agency in the region between the 1980s and late 2010s, this article explores (1) the conception in the 1980s by B-M managers that public relations was less “sophisticated” in Latin America when compared to U.S. standards, (2) the strategies and tactics that B-M put forward in the region since the 1990s, which differed from the Latin American approach to the profession, and (3) the organizational and business-oriented culture of the agency, which influenced the work of public relations practitioners between the 1990s and 2010s in the region. These findings outline the hybridization between a managerial, American-based approach to public relations, with the relationship-based approach that characterized the region for most of the twentieth century.</div></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"51 1","pages":"Article 102519"},"PeriodicalIF":4.1,"publicationDate":"2024-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142658018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Shan Wang , Shubhashis Karmakar , Fang Wang , Yanli Pei
{"title":"Content dissimilarity and online review helpfulness: Contextual insights","authors":"Shan Wang , Shubhashis Karmakar , Fang Wang , Yanli Pei","doi":"10.1016/j.jbusres.2024.115068","DOIUrl":"10.1016/j.jbusres.2024.115068","url":null,"abstract":"<div><div>As consumers navigate through online product reviews, they read and assess individual reviews within a broader context of product information, including product descriptions and preceding reviews. This research incorporates this information context to better understand online review helpfulness. Specifically, it studies the influence of content dissimilarity in online reviews, including topic and lexical dissimilarities compared to product descriptions and preceding reviews, respectively, on their perceived helpfulness to potential customers. An empirical analysis of approximately 1.6 million Amazon reviews reveals that readers prefer online product reviews that align with topics but differ in lexicon from product descriptions and preceding reviews. Moreover, the topic and lexical dissimilarities interact in affecting review helpfulness, and the impact of content dissimilarity varies across reviews for products of differing price levels. This research underscores the significance of assessing information utility within its contextual framework and highlights the importance of evaluating content at both the topical and lexical levels. It offers fresh insights for both scholars and practitioners in understanding and curating beneficial online information.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"187 ","pages":"Article 115068"},"PeriodicalIF":10.5,"publicationDate":"2024-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142652579","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Aleksandra Przegalinska , Tamilla Triantoro , Anna Kovbasiuk , Leon Ciechanowski , Richard B. Freeman , Konrad Sowa
{"title":"Collaborative AI in the workplace: Enhancing organizational performance through resource-based and task-technology fit perspectives","authors":"Aleksandra Przegalinska , Tamilla Triantoro , Anna Kovbasiuk , Leon Ciechanowski , Richard B. Freeman , Konrad Sowa","doi":"10.1016/j.ijinfomgt.2024.102853","DOIUrl":"10.1016/j.ijinfomgt.2024.102853","url":null,"abstract":"<div><div>This research examines how artificial intelligence, human capabilities, and task types influence organizational outcomes. By leveraging the frameworks of the Resource-Based View and Task Technology Fit theories, we executed two distinct studies to assess the effectiveness of a generative AI tool in aiding task performance across a spectrum of task complexities and creative demands. The initial study tested the utility of generative AI across diverse tasks and the significance of AI-related skills enhancement. The subsequent study explored interactions between humans and AI, analyzing emotional tone, sentence structure, and word choice. Our results indicate that incorporating AI can significantly improve organizational task performance in areas such as automation, support, creative endeavors, and innovation processes. We also observed that generative AI generally presents more positive sentiment, utilizes simpler language, and has a narrower vocabulary than human counterparts. These insights contribute to a broader understanding of AI's strengths and weaknesses in organizational settings and guide the strategic implementation of AI systems.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"81 ","pages":"Article 102853"},"PeriodicalIF":20.1,"publicationDate":"2024-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142654354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Chengxin Xu, Yuan (Daniel) Cheng, Shuping Wang, Weston Merrick, Patrick Carter
{"title":"Evaluating use of evidence in U.S. state governments: A conjoint analysis","authors":"Chengxin Xu, Yuan (Daniel) Cheng, Shuping Wang, Weston Merrick, Patrick Carter","doi":"10.1111/puar.13903","DOIUrl":"https://doi.org/10.1111/puar.13903","url":null,"abstract":"Evidence-based practice (EBP) has become a global public management movement to improve constituents' lives through government decision making. However, how civil servants' decisions are influenced by scientific evidence remains unanswered. In this study, we answer two related research questions: (1) How do different elements of evidence impact civil servants' program preferences? (2) How does the rating of evidence influence their program preferences? Collaborating with major governmental and nonprofit agencies that promote the use of EBPs, we invited civil servants from three U.S. state governments to a paired conjoint experiment. Our analysis shows that: Civil servants prefer programs with evidence that is: (1) from their own states; (2) more recent; (3) shows positive effect on people from different demographic groups; and is (4) created by independent government teams and university research teams. We also find the “evidence-based” rating drives civil servants' preferences toward evidence with higher internal validity.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"21 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142665278","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Standardization and Standards: Safeguards of Technological Sovereignty?","authors":"Knut Blind","doi":"10.1016/j.techfore.2024.123873","DOIUrl":"10.1016/j.techfore.2024.123873","url":null,"abstract":"<div><div>Technological sovereignty has gained significant relevance for the geopolitical relations during the Covid-19 pandemic, initially triggered by the trade conflicts in particular between the U.S. and China and now even further fired by the Russian attack of the Ukraine. Consequently, policy measures have been discussed to achieve technological sovereignty. Despite the growing relevance of standardization, their opportunities have only to a limited extent been considered an effective policy instrument to secure or even achieve technological sovereignty. Based on a review of the literature, the mechanism of standardization and standards as safeguards for technological sovereignty are elaborated. We offer a list of propositions to be tested in future studies. Using mobile communication standardization to illustrate its specific characteristics including its development process, we elaborate on the effectiveness of the various safeguard mechanism. Finally, policy implications are derived for the various mechanisms. The paper ends with challenges for standardization and standards to achieve or assure technological sovereignty in the future geopolitical contexts.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"210 ","pages":"Article 123873"},"PeriodicalIF":12.9,"publicationDate":"2024-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142660266","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Book Review: Pablo Pérez-Ahumada, Building Power to Shape Labor Policy: Unions, Employee Associations, and Reform in Neoliberal Chile","authors":"Daina Bellido de Luna","doi":"10.1177/09500170241297576","DOIUrl":"https://doi.org/10.1177/09500170241297576","url":null,"abstract":"","PeriodicalId":48187,"journal":{"name":"Work Employment and Society","volume":"25 1","pages":""},"PeriodicalIF":3.7,"publicationDate":"2024-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142643073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abu Bakkar Siddik , Md. Shak Forid , Li Yong , Anna Min Du , John W. Goodell
{"title":"Artificial intelligence as a catalyst for sustainable tourism growth and economic cycles","authors":"Abu Bakkar Siddik , Md. Shak Forid , Li Yong , Anna Min Du , John W. Goodell","doi":"10.1016/j.techfore.2024.123875","DOIUrl":"10.1016/j.techfore.2024.123875","url":null,"abstract":"<div><div>We investigate the role of artificial intelligence (AI) in promoting sustainable tourism growth and its implications for the next technological and economic cycle. Focusing on the top ten global tourist destinations from 2010 to 2022, we investigate the interplay between AI adoption, gross domestic product (GDP), foreign direct investment (FDI), inflation (INF), and urbanization (UB). Utilizing a multi-method approach that integrates artificial neural network (ANN) analysis with traditional econometric models, the findings highlight that AI is a critical driver of tourism efficiency and smart tourism capabilities, significantly enhancing tourism sustainability. The study reveals substantial contributions from GDP, INF, FDI, and UB as well. AI's role as a pivotal technological catalyst in sustainable tourism development underscores its importance in shaping the next economic cycle. These insights provide essential guidance for policymakers and industry stakeholders on leveraging AI to propel tourism growth, aligning with broader goals of economic and environmental sustainability.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"210 ","pages":"Article 123875"},"PeriodicalIF":12.9,"publicationDate":"2024-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142660269","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}