IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2024-09-27 DOI: 10.1016/j.ijhm.2024.103936

{"title":"What happens after the arrival of service robots? Investigating how robotic usage experience facilitates employees’ exploitative and exploratory learning behaviors","authors":"","doi":"10.1016/j.ijhm.2024.103936","DOIUrl":"10.1016/j.ijhm.2024.103936","url":null,"abstract":"<div><div>Service robots have been widely introduced into the hospitality industry and are being extensively utilized. Most existing research has focused on the customer perspective and explored the antecedents of robotic usage experience, leaving the mechanisms of its work-related consequences unclear. This research provides a causal framework for understanding the relationship between robotic usage experience and employee learning behaviors. Through an online scenario-based experiment and a field survey, the results indicated that the robotic usage experience significantly increases employees’ exploitative and exploratory learning behaviors. Workplace inspiration plays a partial mediating role between them. Moreover, employees’ learning goal orientation positively moderates the relationship between robotic usage experience and workplace inspiration. When employees have a higher learning goal orientation, the impact of robotic usage experience on workplace inspiration becomes stronger. The findings can effectively guide employees to utilize robotic usage experience to promote their learning behaviors, thereby enhancing organizational innovation and competitiveness.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142327144","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Patent litigation and narrative R&D disclosures: Evidence from the adoption of anti-troll legislation 专利诉讼与研发信息披露：通过反欺诈立法的证据

IF 7.5 1区管理学

Research Policy Pub Date : 2024-09-27 DOI: 10.1016/j.respol.2024.105127

引用次数: 0

EXPRESS: Business-to-Investor (B2I) Marketing: The Interplay of Costly and Costless Signals

IF 12.9 1区管理学

Journal of Marketing Pub Date : 2024-09-27 DOI: 10.1177/00222429241288464

Greg Nyilasy, Shangwen Yi, Dennis Herhausen, Stephan Ludwig, Darren W. Dahl

{"title":"EXPRESS: Business-to-Investor (B2I) Marketing: The Interplay of Costly and Costless Signals","authors":"Greg Nyilasy, Shangwen Yi, Dennis Herhausen, Stephan Ludwig, Darren W. Dahl","doi":"10.1177/00222429241288464","DOIUrl":"https://doi.org/10.1177/00222429241288464","url":null,"abstract":"Marketing to investors – especially when seeking funding for start-ups – is unique, with investors facing extreme uncertainty. This study uses foundational work in marketing, economics, management, finance, and psychology, as well as theories-in-use development with angel and VC investors to build a Business-to-Investor (B2I) Marketing theory. The theory proposes that investors rely on marketing signals from start-ups’ whether they are costly (financial, social, human, and intellectual resource endowments) or costless (verbal passion and concreteness). Results of a large quantitative field study of 5,334 written proposals from start-ups show that costly and costless signals have interactive effects on investor acceptance. The natural entrepreneurial tendency to compensate for a lack of costly signals with the use of passionate language backfires, reducing investor acceptance. Only when there is a number of costly signals communicated does a greater use of passion increase investor acceptance. Further, written proposals should be moderately concrete when they lack costly signals and should be formulated abstractly when plenty of costly signals can be offered. These contingencies provide insights into costly-costless signal interdependence in B2I marketing and suggest how start-ups can optimize their written proposals for investor acceptance.","PeriodicalId":16152,"journal":{"name":"Journal of Marketing","volume":null,"pages":null},"PeriodicalIF":12.9,"publicationDate":"2024-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142328997","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Decontesting an essentially contested concept: The standardization of sustainable finance 解构一个本质上有争议的概念：可持续金融的标准化

IF 13.4 1区管理学

Business Strategy and The Environment Pub Date : 2024-09-27 DOI: 10.1002/bse.3972

Olivier Boiral, Marie‐Christine Brotherton, David Gilbert‐Parisée, David Talbot, Isabelle Martinez

引用次数: 0

Exploring resistance barriers in travelers' word of mouth for mobile payment systems: Mediating effects of trust and usage intention 探索旅行者对移动支付系统口碑传播的阻力障碍：信任和使用意向的中介效应

IF 12.9 1区管理学

Technological Forecasting and Social Change Pub Date : 2024-09-27 DOI: 10.1016/j.techfore.2024.123771

引用次数: 0

Book Review: Renyi Hong, Passionate Work: Endurance after the Good Life

IF 3.7 3区管理学

Work Employment and Society Pub Date : 2024-09-27 DOI: 10.1177/09500170241278309

Samia Rahman

引用次数: 0

Making sense of social enterprises' crisis preparedness and development of composite index for its assessment 社会企业的危机防范意识及其综合评估指数的开发

IF 2.6 3区管理学

Journal of Contingencies and Crisis Management Pub Date : 2024-09-27 DOI: 10.1111/1468-5973.12622

Ondřej Kročil, Michal Müller, Martin Schlossarek

{"title":"Making sense of social enterprises' crisis preparedness and development of composite index for its assessment","authors":"Ondřej Kročil, Michal Müller, Martin Schlossarek","doi":"10.1111/1468-5973.12622","DOIUrl":"https://doi.org/10.1111/1468-5973.12622","url":null,"abstract":"<p>Social enterprises are organizations that make society more resilient, but at the same time they have their own vulnerabilities and are threatened by a number of factors that can throw them into a crisis. Nevertheless, a crisis in social enterprises and their crisis preparedness are not topics that the literature adequately deals with. The aim of this mixed method research is to identify how social entrepreneurs make sense of crisis preparedness, and how to measure it. The qualitative part of the research shows that there are five key themes that are perceived by social entrepreneurs when it comes to crisis preparedness in the context of social enterprises' specifics: Crisis preparedness as a prevention against mission drift, as a necessity when working with disadvantaged employees, as a path toward greater financial stability, as a “helper” in a changing legislative environment, and as a response to a fragile organizational structure. Combining these findings with the literature review, composite Perceived Threats Index (PTI) and Crisis Preparedness Index (CPI) are constructed. Using correlation and regression analysis and hypothesis testing, we validate them and confirm relationship between geographical scope of social enteprises and crisis preparedness as well as between latter and perceived threats.</p>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2024-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.12622","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142324537","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Environmental, social, and governance reporting in family firms: The critical role of CEO attributes

IF 13.4 1区管理学

Business Strategy and The Environment Pub Date : 2024-09-27 DOI: 10.1002/bse.3984

Richard Yeaw Chong Seow

{"title":"Environmental, social, and governance reporting in family firms: The critical role of CEO attributes","authors":"Richard Yeaw Chong Seow","doi":"10.1002/bse.3984","DOIUrl":"https://doi.org/10.1002/bse.3984","url":null,"abstract":"Amid the global surge in emphasis on environmental, social, and governance (ESG) reporting, the response of family firms to these demands has been underexplored. Chief Executive Officers (CEOs) play an essential role in materializing and adhering to ESG‐related expectations from stakeholders. Anchored in upper echelons and socio‐emotional wealth theoretical frameworks, this study embarks on a novel investigation into the complex attributes of CEOs, aiming to deepen the understanding of their role in advocating for ESG principles. Employing a random effects model with robust standard errors, this research scrutinizes data from Malaysian family firms between 2018 and 2022. Findings reveal that CEO tenure, experience, and board interlocking positively correlate with ESG reporting, enhancing these family firms' sustainability profiles. In contrast, CEO ownership displays a negative correlation with ESG reporting, suggesting a potential conflict between personal ownership interests and broader ESG commitments. This study significantly contributes to the evolving discourse on ESG practices within family firms, highlighting the pivotal influence of distinct CEO attributes on the ESG reporting landscape.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":null,"pages":null},"PeriodicalIF":13.4,"publicationDate":"2024-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142328996","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Therapeutic governance: The art of mediating shame and blame and quasi-judicial pragmatic technologies in Indonesian government auditor-auditee engagements 治疗性治理：在印度尼西亚政府审计师与被审计者的合作中，调解羞愧和指责的艺术以及准司法实用技术

IF 8.3 2区管理学

Critical Perspectives on Accounting Pub Date : 2024-09-27 DOI: 10.1016/j.cpa.2024.102765

{"title":"Therapeutic governance: The art of mediating shame and blame and quasi-judicial pragmatic technologies in Indonesian government auditor-auditee engagements","authors":"","doi":"10.1016/j.cpa.2024.102765","DOIUrl":"10.1016/j.cpa.2024.102765","url":null,"abstract":"<div><div>Government audit services provided by state auditors are frequently beset by complex and often emotional engagements with the auditees. Both auditors and auditees are subjected to multiple yet conflicting socio-political rationalities, administrative demands, and complex performance measurements. Auditees often perceive these interactions as a source of burden, fear, frustration, anxiety, and, at times, resistance or even revulsion regarding the audit process. Our ethnographic case study shows that the Indonesian government auditors and auditees employ the arts of the emotional self, as they feel burdened with the potential shame and blame that might result from an unsuccessful audit. Our study provides insights into how the quasi-judicial rationalities and bureaucratic demands manifested in various indices of performance imposed upon auditors and auditees lead to the critical need to achieve unqualified audit opinions. The pressures of ensuring a successful audit and reputation maintenance stimulate the enfolding of emotionalities in different stages of the audit process. Our study reveals auditor-auditee engagement in therapeutic governance as a mediation strategy to avoid the enfolding of shame or blame around a failure to achieve the targeted audit performance. In such a complex audit setting, both parties engage in pragmatic technological actions by administering shifts in roles and fostering familiarity to co-produce audit evidence.</div></div>","PeriodicalId":48078,"journal":{"name":"Critical Perspectives on Accounting","volume":null,"pages":null},"PeriodicalIF":8.3,"publicationDate":"2024-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142326991","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Influence of robot anthropomorphism on consumer attitudes toward restaurants and service providers 机器人拟人化对消费者对餐厅和服务提供商态度的影响

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2024-09-27 DOI: 10.1016/j.ijhm.2024.103939

引用次数: 0

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