IF 10.9 1区管理学

Tourism Management Pub Date : 2025-06-06 DOI: 10.1016/j.tourman.2025.105233

Ling Tan , Jia Li

{"title":"Working with robots makes service employees counterproductive? The role of moral disengagement and task interdependence","authors":"Ling Tan , Jia Li","doi":"10.1016/j.tourman.2025.105233","DOIUrl":"10.1016/j.tourman.2025.105233","url":null,"abstract":"<div><div>This research investigates how working with robots influences service employees' ethical cognition and behavior. Grounded in social cognitive theory, we propose that human-robot collaboration increases employees’ moral disengagement, leading to counterproductive work behavior (CWB), with human-robot task interdependence exacerbating these negative effects. Unlike human coworkers, service robots are limited in their ability to make moral reasoning and exercise moral agency, and thus can hardly intervene when service employees act unethically. Consequently, when perceiving weak moral monitoring from robot coworkers, service employees are more likely to morally disengage and conduct CWB, especially under high task interdependence. We validated our model using mixed methods. Study 1 involved 324 frontline employees working with 76 service robots in a large restaurant chain in southern China through a two-wave survey. Study 2 was a scenario-based experiment with 163 English-native employees in Western countries. Both studies supported our hypotheses, offering valuable theoretical and practical insights.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"111 ","pages":"Article 105233"},"PeriodicalIF":10.9,"publicationDate":"2025-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144222834","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Embracing pain in pursuit of growth: a qualitative study of chronically ill patients’ mountain climbing experiences 拥抱疼痛追求成长：慢性病患者登山经历的质性研究

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-06-06 DOI: 10.1016/j.jbusres.2025.115488

Saeedeh Rezaee Vessal , Judith Partouche-Sebban , Alain Toledano , Fabian Bernhard , Francesco Schiavone

{"title":"Embracing pain in pursuit of growth: a qualitative study of chronically ill patients’ mountain climbing experiences","authors":"Saeedeh Rezaee Vessal , Judith Partouche-Sebban , Alain Toledano , Fabian Bernhard , Francesco Schiavone","doi":"10.1016/j.jbusres.2025.115488","DOIUrl":"10.1016/j.jbusres.2025.115488","url":null,"abstract":"<div><div>Recently, experiences that incorporate elements of pain and discomfort alongside pleasure-seeking have received considerable attention in terms of practice and research. This qualitative study delves into this phenomenon by examining the consumption journey of a unique consumer group—chronically ill patients—who intentionally choose mountain climbing as a means of Post Traumatic Growth. Through in-depth interviews and participant observations conducted in France, we explore the multifaceted journey of cancer patients as they navigate pain while engaging in mountain climbing. Our findings shed light on the transformative power of embracing pain within consumption experiences and contribute to the evolving discourse on pain marketing. Three stages of this consumption journey are explored: 1) the pre-encounter stage and the motivations to embark on this experience, reinforced by therapeutic guidance, surrounding support, and personal preparation; 2) the encounter stage and the interplay between physical and psychological conditions in which cognitive, emotional and social resources are at stake; and 3) the post-encounter stage with the lasting impact and consequences of this transformative experience of self-reflection on both individuals and service providers. It clarifies the transformative potential inherent in embracing pain, guiding patients towards personal growth, and empowerment, and the cultivation of meaningful connections with brands aligned with their values.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"199 ","pages":"Article 115488"},"PeriodicalIF":10.5,"publicationDate":"2025-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144222954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Surviving and recovering in times of crisis: A resource dependence view of firm ownership 危机时期的生存和恢复：企业所有权的资源依赖观点

IF 10.5 1区管理学

Journal of Business Research Pub Date : 2025-06-06 DOI: 10.1016/j.jbusres.2025.115515

Yu Liu , Mike W. Peng , Zuobao Wei , Jian Xu , Lixin Colin Xu

引用次数: 0

Beyond Climate Change Concern: Why Air Pollution Health Concern and Health Orientation Matter in Battery Electric Vehicle Adoption 超越气候变化关注：为什么空气污染健康关注和健康取向对电池电动汽车的采用很重要

IF 13.4 1区管理学

Business Strategy and The Environment Pub Date : 2025-06-06 DOI: 10.1002/bse.70003

Patrick Hartmann, Vanessa Apaolaza, Ainhize Eletxigerra, Jose M. Barrutia, Carmen Echebarria

{"title":"Beyond Climate Change Concern: Why Air Pollution Health Concern and Health Orientation Matter in Battery Electric Vehicle Adoption","authors":"Patrick Hartmann, Vanessa Apaolaza, Ainhize Eletxigerra, Jose M. Barrutia, Carmen Echebarria","doi":"10.1002/bse.70003","DOIUrl":"https://doi.org/10.1002/bse.70003","url":null,"abstract":"While previous research has emphasized climate change concern as a driver of battery electric vehicle (BEV) adoption, concerns about the personal health impacts of air pollution caused by internal combustion vehicles—such as respiratory and cardiovascular diseases—have been neglected as behavioral triggers. Our findings from a representative US survey (N = 800) show that, besides climate change concern, health concern about air pollution significantly influences BEV adoption intention. Furthermore, health orientation moderates this relationship, with highly health‐oriented individuals showing a stronger positive effect of air pollution health concern on BEV adoption. For highly health‐oriented individuals, air pollution health concern has a stronger influence than climate change concern. These findings highlight the importance of emphasizing personal health benefits alongside environmental benefits in marketing and policy strategies. Further findings of the study show that adoption barriers, such as high costs and infrastructure limitations, remain significant deterrents to the switch to electric mobility. Increasing awareness of the noxious health impacts of pollution caused by internal combustion engines and promoting health awareness, together with overcoming the known adoption barriers, can accelerate the transition to sustainable electric mobility, contributing to climate change mitigation while enhancing public health outcomes.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":"17 1","pages":""},"PeriodicalIF":13.4,"publicationDate":"2025-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144236840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Affective authentication: Transforming strangers into family 情感认证：将陌生人转化为家人

IF 10.4 1区管理学

Annals of Tourism Research Pub Date : 2025-06-06 DOI: 10.1016/j.annals.2025.103980

Oren T. Segal, Carol A. Kidron

引用次数: 0

Moderating effect of knowledge entrepreneurship in the relationship between knowledge management process and entrepreneurial success 知识创业在知识管理过程与创业成功关系中的调节作用

IF 15.6 1区管理学

Journal of Innovation & Knowledge Pub Date : 2025-06-06 DOI: 10.1016/j.jik.2025.100752

Ruixue Zhang

{"title":"Moderating effect of knowledge entrepreneurship in the relationship between knowledge management process and entrepreneurial success","authors":"Ruixue Zhang","doi":"10.1016/j.jik.2025.100752","DOIUrl":"10.1016/j.jik.2025.100752","url":null,"abstract":"<div><div>This study explores the moderating effect of knowledge entrepreneurship (KNE) on the relationship between knowledge management process subsystems (KMPS) and entrepreneurial success (ENS) within China's information technology (IT) industry, thus elucidating the intricate dynamics of knowledge management in this rapidly evolving IT sector and offering a novel perspective on KNE’s role. Employing a convenient sampling technique and cross-sectional design, data are collected through a self-administered questionnaire from professionals in the field and analyzed using structural equation modeling. The findings reveal that knowledge acquisition exerts a positive and significant impact on ENS, paralleled by the similarly positive and substantial influence of knowledge conversion. In addition, both knowledge preservation and utilization have beneficial and considerable impacts on ENS, highlighting the multifaceted nature of knowledge management processes (KMP). Notably, KNE significantly enhances the effect of the four KMPS dimensions on ENS. Overall, this research not only substantially contributes to the literature, particularly by examining KNE’s moderating role in the interaction between KMPS and ENS, but also provides a comprehensive analysis of the symbiotic relationship between these factors. It expands the research landscape by providing insights into the complex mechanisms through which knowledge management and entrepreneurship interact within the IT sector. Furthermore, the findings offer practical relevance to managers and policymakers, underscoring the critical importance of effective knowledge management practices in fostering ENS. Finally, this study serves as a valuable resource for future researchers, extending research horizons and understanding how knowledge-driven strategies can be effectively leveraged for business success in the dynamic and rapidly evolving IT industry.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":"10 4","pages":"Article 100752"},"PeriodicalIF":15.6,"publicationDate":"2025-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144229893","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

War beyond national borders: Impact of the Russian-Ukrainian war on hotel performances in neighbouring countries 超越国界的战争：俄乌战争对邻国酒店业绩的影响

IF 10.9 1区管理学

Tourism Management Pub Date : 2025-06-06 DOI: 10.1016/j.tourman.2025.105235

Tomasz Napierała , Adam Pawlicz

引用次数: 0

What do changes in state NAEP scores imply for birth cohorts’ later life outcomes? 国家NAEP分数的变化对出生队列的后期生活结果意味着什么？

IF 3.8 3区管理学

Journal of Policy Analysis and Management Pub Date : 2025-06-06 DOI: 10.1002/pam.70018

Elena Doty, Thomas J. Kane, Tyler Patterson, Douglas O. Staiger

{"title":"What do changes in state NAEP scores imply for birth cohorts’ later life outcomes?","authors":"Elena Doty, Thomas J. Kane, Tyler Patterson, Douglas O. Staiger","doi":"10.1002/pam.70018","DOIUrl":"https://doi.org/10.1002/pam.70018","url":null,"abstract":"Since 1990, the National Assessment of Educational Progress (NAEP) has been the primary benchmark for tracking the progress of state education reform. The focus on math and reading achievement is motivated by the cross‐sectional relationship between test scores and adult outcomes, such as earnings and college completion. But do changes in NAEP scores predict changes in long‐term economic and social outcomes for future earners—or do they reflect other factors unrelated to earnings such as teaching to the test? We investigate by linking long‐term outcomes by year and state of birth to NAEP scores. We find that more recent birth cohorts in states with large increases in NAEP math achievement enjoyed higher incomes, improved educational attainment, and declines in teen motherhood, incarceration, and arrest rates compared to those in states with smaller increases. In fact, the relationship between changes in NAEP achievement and cohort earnings is about two thirds the size of the cross‐sectional relationship observed in prior research: a 6% to 8% rise in earnings per standard deviation rise in 8th grade math. The results are not sensitive to controls for student demographics, labor market conditions, or measures of children's health (such as low birthweight).","PeriodicalId":48105,"journal":{"name":"Journal of Policy Analysis and Management","volume":"46 1","pages":""},"PeriodicalIF":3.8,"publicationDate":"2025-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144236968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Benefit customers but hurt the organization? The double-edged sword effect of pro-customer deviance on employees 让客户受益，却伤害组织？亲顾客偏差对员工的双刃剑效应

IF 10.9 1区管理学

Tourism Management Pub Date : 2025-06-06 DOI: 10.1016/j.tourman.2025.105241

Huili Ye , Chenglin Gui , Shanru Ai , Xiaoqian Wang , Aimin Deng , Xi Ouyang

{"title":"Benefit customers but hurt the organization? The double-edged sword effect of pro-customer deviance on employees","authors":"Huili Ye , Chenglin Gui , Shanru Ai , Xiaoqian Wang , Aimin Deng , Xi Ouyang","doi":"10.1016/j.tourman.2025.105241","DOIUrl":"10.1016/j.tourman.2025.105241","url":null,"abstract":"<div><div>Customer orientation is a core value of many service companies, often leading employees to engage in pro-customer deviance (PCD) to better serve customers. However, while research has extensively explored the antecedents of such behaviors, the understanding of their downstream behavioral consequences for employees engaging in PCD remains limited. Based on the moral balance framework, this study investigates how employees' PCD acts as a double-edged sword, influencing their behavior in both beneficial and detrimental ways. We conducted an online experiment (Study 1, N = 256) and a field survey (Study 2, N = 348) to test our hypotheses. The results indicate that employees' PCD fosters moral deficit, which drives OCB-O, while simultaneously promoting psychological entitlement, which increases deviant behavior. Furthermore, ethical leadership moderates these relationships. This study advances the literature by clarifying the underlying dynamics of ethical self-regulation in the context of PCD and its impact on employees’ subsequent organizational behaviors.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"111 ","pages":"Article 105241"},"PeriodicalIF":10.9,"publicationDate":"2025-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144230434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Accounting and biopolitics for a new society: Italian colonialism in Eritrea, Ethiopia, Libya and Somalia (1922–1941) 新社会的会计和生命政治：厄立特里亚、埃塞俄比亚、利比亚和索马里的意大利殖民主义（1922-1941）

IF 8.3 2区管理学

Critical Perspectives on Accounting Pub Date : 2025-06-06 DOI: 10.1016/j.cpa.2025.102803

Michele Bigoni , Valerio Antonelli , Warwick Funnell , Emanuela Mattia Cafaro

{"title":"Accounting and biopolitics for a new society: Italian colonialism in Eritrea, Ethiopia, Libya and Somalia (1922–1941)","authors":"Michele Bigoni , Valerio Antonelli , Warwick Funnell , Emanuela Mattia Cafaro","doi":"10.1016/j.cpa.2025.102803","DOIUrl":"10.1016/j.cpa.2025.102803","url":null,"abstract":"<div><div>Intervention in Africa by the Italian Fascists was not justified only by economic motives but sought to re-engineer the Indigenous population and settlers in the creation of a new society shaped by Fascist ideology. Accounting tools in the form of budgets, censuses and reports from the colonies of Eritrea, Ethiopia, Libya and Somalia between 1922 and 1941 were essential means to gather information which would inform policies that would control the way in which both the Indigenous population and Italian settlers conducted themselves. Ultimately this was meant to change their motives and actions to create the conditions that would lead to significant political and economic gains for the colonising power. Informed by the work of Arendt and Foucault on biopolitics and totalitarianism, this study investigates the way in which Fascist accounting in the colonies, rather than being solely a means to promote the efficient expropriation of local resources, was to be used to build a new generation of strong, ruthless Italians and develop a highly racialised society. In unseen ways the biopolitical properties of accounting can allow interventions in the lives of individuals which can modify an individual’s lifestyle and priorities and even promote discrimination and racism that enable control.</div></div>","PeriodicalId":48078,"journal":{"name":"Critical Perspectives on Accounting","volume":"102 ","pages":"Article 102803"},"PeriodicalIF":8.3,"publicationDate":"2025-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144221767","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

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