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Alternative Life Cycle Impact Assessment Methods for Biodiversity Footprinting Could Motivate Different Strategic Priorities: A Case Study for a Dutch Dairy Multinational 生物多样性足迹的其他生命周期影响评估方法可激发不同的战略重点:荷兰乳品跨国公司案例研究
IF 13.4 1区 管理学
Business Strategy and The Environment Pub Date : 2024-12-15 DOI: 10.1002/bse.4072
Valentina Martínez‐Ramón, Talitha Bromwich, Pablo Modernel, Joseph Poore, Joe W. Bull
{"title":"Alternative Life Cycle Impact Assessment Methods for Biodiversity Footprinting Could Motivate Different Strategic Priorities: A Case Study for a Dutch Dairy Multinational","authors":"Valentina Martínez‐Ramón, Talitha Bromwich, Pablo Modernel, Joseph Poore, Joe W. Bull","doi":"10.1002/bse.4072","DOIUrl":"https://doi.org/10.1002/bse.4072","url":null,"abstract":"The private sector is increasingly engaged in formulating biodiversity strategies that aim to achieve net‐positive outcomes. Life cycle impact assessment (LCIA) methodologies are a leading approach for quantifying ‘biodiversity footprints’, providing baselines for biodiversity mitigation strategies. However, differences between existing LCIA methods remain understudied in this context. Using a large agricultural organisation case study, we compared biodiversity footprints from two LCIA methodologies: LC‐IMPACT and ReCiPe2016. Results varied considerably, with LC‐IMPACT attributing the largest impacts to international land use change from imported livestock feeds and ReCiPe2016 highlighting the impacts from imported feeds related to other pathways, such as water use, alongside on‐farm GHG emissions. These differences suggest that using different methodologies could lead to substantially different corporate biodiversity strategies and sub‐optimal prioritisation. To design effective biodiversity strategies, corporations must address uncertainties in biodiversity footprinting methods, and further research is needed to ensure these methodologies drive effective action to combat global biodiversity loss.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":"116 1","pages":""},"PeriodicalIF":13.4,"publicationDate":"2024-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142825096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Building Sustainable Supply Chain Resilience: Insights From a Mixed‐Method Study 建立可持续的供应链复原力:混合方法研究的启示
IF 13.4 1区 管理学
Business Strategy and The Environment Pub Date : 2024-12-15 DOI: 10.1002/bse.4071
Surajit Bag, Muhammad Sabbir Rahman, Andrea Chiarini
{"title":"Building Sustainable Supply Chain Resilience: Insights From a Mixed‐Method Study","authors":"Surajit Bag, Muhammad Sabbir Rahman, Andrea Chiarini","doi":"10.1002/bse.4071","DOIUrl":"https://doi.org/10.1002/bse.4071","url":null,"abstract":"Growing concerns regarding climate change and extreme weather events have spurred heightened interest among supply chain professionals, researchers, and policymakers, leading to increased focus on supply chain resilience. This study aims to develop a model specifically geared toward enhancing supply chain endurance and contribute to the ongoing debate on supply chain resilience. Employing a mixed‐method approach, the research initially utilizes the qualitative methodology to delineate the facets of supply chain endurance. Subsequently, through a multiple cross‐sectional survey design, the study empirically examines the relationship between supply chain endurance, a firm's supply chain resilience, and community resilience. The results engender discussions on fortifying firms' supply chain endurance by cultivating adaptive leadership, adaptability, visibility, flexibility, collaboration, redundancy, and conditioning. This research underscores the significance of nurturing supply chain endurance capabilities in bolstering a firm's sustainable supply chain resilience and the resilience of the broader community.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":"23 1","pages":""},"PeriodicalIF":13.4,"publicationDate":"2024-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142825093","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How consumers react to online reviews and managerial responses from marked source channels on an accommodation-sharing platform? 消费者如何对住宿共享平台上标明来源渠道的在线评论和管理者的回应做出反应?
IF 8.7 2区 管理学
Tourism Management Perspectives Pub Date : 2024-12-15 DOI: 10.1016/j.tmp.2024.101336
Chunhong Li, Lingfei Deng, Qiaoqiao Deng, Rob Law
{"title":"How consumers react to online reviews and managerial responses from marked source channels on an accommodation-sharing platform?","authors":"Chunhong Li, Lingfei Deng, Qiaoqiao Deng, Rob Law","doi":"10.1016/j.tmp.2024.101336","DOIUrl":"https://doi.org/10.1016/j.tmp.2024.101336","url":null,"abstract":"Resource sharing, which is a common online platform merger or cooperation phenomenon, involves the sharing of online reviews and managerial responses (MRs) originating from competing platforms on a focal platform. However, how reviews and MRs marked as originating from different channels can sway the booking intention of consumers on the focal platform remains unknown. By considering consumer and host sides in the context of a two-sided accommodation-sharing market, our study addresses related issues by conducting econometric analysis and online experiments. Results show that subsequent consumers on a focal platform will tend to book a property with reviews and MRs marked as originating from the focal platform, instead of other competing channels. This study discusses the underlying mechanisms, namely, consumer trust and consumer-perceived host loyalty, by using source credibility theory. This study extends research on data resource sharing and provides valuable practical insights to platform managers and hosts.","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"48 1","pages":""},"PeriodicalIF":8.7,"publicationDate":"2024-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142869888","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Relationship among creative tourism development strategies, creative industries, and activities: A case study of Lucknow, India
IF 8.4 2区 管理学
Journal of Destination Marketing & Management Pub Date : 2024-12-15 DOI: 10.1016/j.jdmm.2024.100988
Namia Islam, Shubhajit Sadhukhan
{"title":"Relationship among creative tourism development strategies, creative industries, and activities: A case study of Lucknow, India","authors":"Namia Islam, Shubhajit Sadhukhan","doi":"10.1016/j.jdmm.2024.100988","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100988","url":null,"abstract":"Creative tourism provides a novel, diversified, and meaningful experience to tourists. It is distinctive due to the active participation of tourists in activities. Destination managers often lack awareness of the complex relationship between creative activities and the role of creative industries, which is crucial for tourism development. Limited studies have explored the dynamics between creative tourism, creative industries, and activities, necessitating investigation of this area of research. Hence, the present study addressed the knowledge gap by identifying key strategic areas for creative tourism development. The first objective was to analyse the interrelationship of creative activities and their influence on each other. The second was to rank the importance of creative industries based on creative activities. Accordingly, the expert opinion survey was conducted, and collected information was analysed using two multi-criteria decision-making (MCDM) techniques. While the causal effect of activities and their weights were calculated through fuzzy DEMATEL, creative industries were prioritised using the fuzzy TOPSIS method. This study identified six activities and 12 creative industries contributing to creative tourism. Findings indicated that 'visiting workshops' significantly impacted every other activity, while 'interaction of tourists with artisans' emerged as the most influential activity. Furthermore, the 'handicraft' industry was identified as most suitable for engaging tourists in creative tourism, followed by the 'design' and 'performing art' industries. The study underscored the interlinkage of creative tourism activities and emphasised that improvement in one activity can positively affect others. These findings will assist decision-makers in formulating strategies for specific activities and creative industries, enhancing creative tourism experiences.","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"45 1","pages":""},"PeriodicalIF":8.4,"publicationDate":"2024-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142825370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Sense and Action: Organizational Reactions in Extreme Crisis: A Survey With Brazilian Executives 理智与行动:极端危机中的组织反应:巴西高管调查
IF 2.6 3区 管理学
Journal of Contingencies and Crisis Management Pub Date : 2024-12-15 DOI: 10.1111/1468-5973.70010
Rosileia Milagres, Maria Elisa Brandão Bernardes, Rodrigo Baroni de Carvalho
{"title":"Sense and Action: Organizational Reactions in Extreme Crisis: A Survey With Brazilian Executives","authors":"Rosileia Milagres,&nbsp;Maria Elisa Brandão Bernardes,&nbsp;Rodrigo Baroni de Carvalho","doi":"10.1111/1468-5973.70010","DOIUrl":"https://doi.org/10.1111/1468-5973.70010","url":null,"abstract":"<div>\u0000 \u0000 <p>The objective of the paper is to analyse the actors' perception regarding how organizational actors lead the reaction of their companies to crises, changing or not their routines accordingly. The paper contributes to enlarging the understanding of crisis management by an original perspective of phenomenon evaluation based on the junction of two literature fields: sensemaking and routines, considering the organizational context that impacts crisis management. A survey of 128 company executives from different industries in Brazil was developed to identify how their companies dealt with the COVID-19 crisis, considering sensemaking, routines and the organizational context. The results unveiled a significant and positive influence of sensemaking and organizational context on the crisis reaction, but not on the deliberated mobilization of the routines, emphasizing improvisation and trial-and-error. The results reinforce fast sensemaking attitudes yielding direct implementation to test the new routines, correcting course of action promptly.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"32 4","pages":""},"PeriodicalIF":2.6,"publicationDate":"2024-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142861198","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Lessons Learned in an Australian Flood-Affected Hospital's Evacuation and Field Hospital Setup: A Qualitative Study 从澳大利亚洪灾医院的疏散和野战医院设置中汲取的经验教训:定性研究
IF 2.6 3区 管理学
Journal of Contingencies and Crisis Management Pub Date : 2024-12-15 DOI: 10.1111/1468-5973.70012
Faran Shoaib Naru, Kate Churruca, Janet C. Long, Mitchell Sarkies, Jeffrey Braithwaite
{"title":"Lessons Learned in an Australian Flood-Affected Hospital's Evacuation and Field Hospital Setup: A Qualitative Study","authors":"Faran Shoaib Naru,&nbsp;Kate Churruca,&nbsp;Janet C. Long,&nbsp;Mitchell Sarkies,&nbsp;Jeffrey Braithwaite","doi":"10.1111/1468-5973.70012","DOIUrl":"https://doi.org/10.1111/1468-5973.70012","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 <p>The staff of an Australian hospital faced significant challenges in evacuating the whole hospital due to unprecedented flooding. A retrospective study of those challenges and consequent adaptations was conducted to capture lessons for better preparedness. Semi-structured interviews with seven clinicians and nurse managers in critical roles during the evacuation were conducted. Inductive thematic analysis was conducted in NVivo 14 to capture the themes emerging from the interview transcripts. Communication disruption, lack of knowledge of evacuation plan, staff shortage due to floods, crowd control of numerous volunteers, difficulties with ambulance service and insufficient information on field hospital's site and requirements, were the major challenges that the flood-affected hospital's staff faced during evacuation. The staff improvised by conducting a reverse triage of patients that were tracked throughout evacuation. Additional adaptations included usage of private cars, buses and maxi taxis to transport equipment, medication and supplies. Despite being rare, whole hospital evacuations cannot be ruled out at a time when climate change is increasing the frequency and intensity of disasters. This research identifies lessons to enhance disaster preparedness for potential hospital evacuations.</p>\u0000 </section>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"32 4","pages":""},"PeriodicalIF":2.6,"publicationDate":"2024-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142861199","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Understanding customer complaints from negative online hotel reviews: A BERT-based deep learning approach
IF 11.7 1区 管理学
International Journal of Hospitality Management Pub Date : 2024-12-14 DOI: 10.1016/j.ijhm.2024.104057
Wuhuan Xu, Zhong Yao, Yuanhong Ma, Zeyu Li
{"title":"Understanding customer complaints from negative online hotel reviews: A BERT-based deep learning approach","authors":"Wuhuan Xu, Zhong Yao, Yuanhong Ma, Zeyu Li","doi":"10.1016/j.ijhm.2024.104057","DOIUrl":"https://doi.org/10.1016/j.ijhm.2024.104057","url":null,"abstract":"This paper utilizes the deep learning model based on BERT-BiLSTM-CRF in combination with the econometric model to examine how hotel customers’ complaints toward diverse service attributes contribute to their overall satisfaction. With our model, seven types of customer complaints, including service, facility, cleanliness, price, location, dining, and noise, can be automatically identified from hotel online reviews, achieving an F1 of 0.82 and a recall of 0.85. Econometrics analyses show that different types of complaints have varying degrees of impact on customer satisfaction. For example, in the hotel industry, service complaints show a stronger negative effect than cleanliness complaints, facility complaints, etc. Furthermore, the results of the robustness check show that our conclusions are consistent before and after COVID-19. Our findings contribute to the customer dissatisfaction literature and offer practical implications for service failure management in online travel platforms.","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"11 1","pages":""},"PeriodicalIF":11.7,"publicationDate":"2024-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142825099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Unveiling the path to innovation: Exploring the roles of big data analytics management capabilities, strategic agility, and strategic alignment
IF 18.1 1区 管理学
Journal of Innovation & Knowledge Pub Date : 2024-12-14 DOI: 10.1016/j.jik.2024.100643
Zahid Sarwar, Zhi-hong Song, Syed Tauseef Ali, Muhammad Asif Khan, Farman Ali
{"title":"Unveiling the path to innovation: Exploring the roles of big data analytics management capabilities, strategic agility, and strategic alignment","authors":"Zahid Sarwar, Zhi-hong Song, Syed Tauseef Ali, Muhammad Asif Khan, Farman Ali","doi":"10.1016/j.jik.2024.100643","DOIUrl":"https://doi.org/10.1016/j.jik.2024.100643","url":null,"abstract":"Big data are known to improve operational efficiency, competitiveness, and performance. Despite these unprecedented benefits, the understanding of how big data transform organizational processes remains limited. To address this gap, this research empirically investigates how big data analytics management capabilities (BDAMC) influence innovation performance. This study bases its assumptions on the dynamic capability and knowledge-based views. A PLS-SEM analysis of 199 firms reveals that establishing BDAMC is essential for fostering organizations’ innovation performance. This study advances knowledge by demonstrating that BDAMC enhances organizations’ strategic agility, which subsequently boosts innovation performance. Moreover, the empirical findings reveal that developing BDAMC is crucial for achieving strategic alignment, which in turn reinforces innovation performance. These unique findings hold significant practical value for managers and consultants seeking to leverage big data-related systems within organizations.","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":"36 1","pages":""},"PeriodicalIF":18.1,"publicationDate":"2024-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142825365","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How generative AI Is shaping the future of marketing 生成式人工智能如何塑造营销的未来
IF 18.2 1区 管理学
Journal of the Academy of Marketing Science Pub Date : 2024-12-14 DOI: 10.1007/s11747-024-01064-3
Dhruv Grewal, Cinthia B. Satornino, Thomas Davenport, Abhijit Guha
{"title":"How generative AI Is shaping the future of marketing","authors":"Dhruv Grewal, Cinthia B. Satornino, Thomas Davenport, Abhijit Guha","doi":"10.1007/s11747-024-01064-3","DOIUrl":"https://doi.org/10.1007/s11747-024-01064-3","url":null,"abstract":"<p>Generative AI (Gen AI) is shaping the future of marketing. In the next decade, Gen AI will influence how marketers interact and communicate with customers, help create and deliver marketing content (text, images, and video), and inform methods for researching and developing new products and services. In both service and sales settings, Gen AI will affect customers directly and significantly. Therefore, marketers, researchers, and public policy makers require a clear understanding of Gen AI and its potential, as well as its limitations. To assist marketers in thinking through the adoption and implementation of Gen AI, the current article presents a four-quadrant organizing framework that highlights trade-offs in both the nature of Gen AI inputs and the extent of human augmentation needed to deliver Gen AI–generated outputs. This framework provides guidance for the selection and implementation of Gen AI tools, as well as recommendations for further research.</p>","PeriodicalId":17194,"journal":{"name":"Journal of the Academy of Marketing Science","volume":"50 1","pages":""},"PeriodicalIF":18.2,"publicationDate":"2024-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142820624","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Managing Sustainability Alliances: A Goal-Directed Framework 管理可持续性联盟:目标导向框架
IF 1 2区 管理学
California Management Review Pub Date : 2024-12-14 DOI: 10.1177/00081256241296897
Elizaveta Johansson, Johan Frishammar, Anna Brattström
{"title":"Managing Sustainability Alliances: A Goal-Directed Framework","authors":"Elizaveta Johansson, Johan Frishammar, Anna Brattström","doi":"10.1177/00081256241296897","DOIUrl":"https://doi.org/10.1177/00081256241296897","url":null,"abstract":"To address climate change, firms are increasingly forming sustainability alliances. Pursuing sustainability via such alliances is challenging as it means working with multifaceted and not necessarily compatible goals. Moreover, it often requires collaboration among heterogeneous partners outside traditional industrial contexts as well as dealing with wicked problems. This article presents a multiple-case study of eight sustainability alliances in Sweden, identifying managerial challenges and solutions over three phases where such alliances unfold. It offers a framework, tailored to each phase, to help companies fulfill their goals by proactively addressing the challenges posed by the pursuit of sustainability through alliances.","PeriodicalId":9605,"journal":{"name":"California Management Review","volume":"45 1","pages":""},"PeriodicalIF":10.0,"publicationDate":"2024-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142820669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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