IF 3 2区社会学

Regulation & Governance Pub Date : 2025-06-26 DOI: 10.1111/rego.70052

Benjamin Braun, Maximilian Düsterhöft

{"title":"Noisy Politics, Quiet Technocrats: Strategic Silence by Central Banks","authors":"Benjamin Braun, Maximilian Düsterhöft","doi":"10.1111/rego.70052","DOIUrl":"https://doi.org/10.1111/rego.70052","url":null,"abstract":"In contrast to the “quiet” politics of the pre‐2008 period, macroeconomic policy has become “noisy”. This break raises a question: How do independent agencies designed for quiet politics react when a contentious public turns the volume up on them? Central banks provide an interesting case because while they are self‐professed adherents to communicative transparency, individual case studies have documented their use of strategic silence as a defense mechanism against politicization. This paper provides a quantitative test of the theory that when faced with public contention on core monetary policy issues, central banks are likely to opt for strategic silence. We focus on the most contested of central bank policies: large‐scale asset purchase programs or “quantitative easing” (QE). We examine four topics associated with particularly contested side effects of QE: house prices, exchange rates, corporate debt, and climate change. We hypothesize that an active QE program makes a central bank less likely to address these topics in public. We further expect that the strength—and, in the case of the exchange rate, the direction—of this effect varies depending on the precise composition of asset purchases and on countries' growth models. Using panel regression analysis on a dataset of more than 11,000 speeches by 18 central banks, we find that as a group, central banks conducting QE programs exhibited strategic silence on house prices, exchange rates, and climate change. We also find support for three out of four country‐specific hypotheses. These results point to significant technocratic agency in the de‐ and re‐politicization of policy issues.","PeriodicalId":21026,"journal":{"name":"Regulation & Governance","volume":"68 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2025-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144513361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The power of emojis: Enhancing the willingness to adopt chatbot recommendations 表情符号的力量：增强接受聊天机器人建议的意愿

IF 11 1区管理学

Journal of Retailing and Consumer Services Pub Date : 2025-06-26 DOI: 10.1016/j.jretconser.2025.104388

Huili Yan , Tian Tian , Hao Xiong

{"title":"The power of emojis: Enhancing the willingness to adopt chatbot recommendations","authors":"Huili Yan , Tian Tian , Hao Xiong","doi":"10.1016/j.jretconser.2025.104388","DOIUrl":"10.1016/j.jretconser.2025.104388","url":null,"abstract":"<div><div>Chatbots have become an integral component of online services in the tourism industry. Emojis, which act as crucial nonverbal cues, have gained widespread attention because of their unique role in enhancing the emotional expression of chatbots. However, the impact of emoji use by chatbots on consumers’ willingness to adopt recommendations has yet to receive sufficient scholarly attention. On the basis of the emotion as social information (EASI) model, this study conducts three online experiments to explore the mechanisms by which emoji use by chatbots influences the willingness to adopt recommendations within the context of tourism services. The findings from the three studies indicate that (1) compared with chatbots that do not use emojis, those that incorporate emojis significantly enhance consumers’ willingness to adopt recommendations; (2) empathy and trust serve as mediators in this relationship; and (3) relationship norm orientation and identity disclosure moderate both the main effect and the mediating effects. This study contributes to the literature on emoji use in chatbots and provides practical insights for tourism companies in the design and deployment of chatbots.</div></div>","PeriodicalId":48399,"journal":{"name":"Journal of Retailing and Consumer Services","volume":"87 ","pages":"Article 104388"},"PeriodicalIF":11.0,"publicationDate":"2025-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144491019","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Better Than Myself: A Translation and Extension of Internal Comparison Theories in Management 比我更好：管理学内部比较理论的翻译与延伸

IF 13.5 1区管理学

Journal of Management Pub Date : 2025-06-26 DOI: 10.1177/01492063251342219

Rebecca L. Mitchell, John R. Hollenbeck

引用次数: 0

The Interdependence Between Donors and Investors: Liability of Hybridity, Entrepreneurial Ecosystem Affordances, and Venture Financing 出资方和出资方之间的相互依赖：混合性的责任、创业生态系统的可负担性和风险融资

IF 10.5 1区管理学

Entrepreneurship Theory and Practice Pub Date : 2025-06-26 DOI: 10.1177/10422587251347059

Brandon Ofem, Ikenna Uzuegbunam, Satish Nambisan

引用次数: 0

EXPRESS: A Meta-Analysis of Product Visual Aesthetics EXPRESS：产品视觉美学的元分析

IF 12.9 1区管理学

Journal of Marketing Pub Date : 2025-06-26 DOI: 10.1177/00222429251356484

Chenming Peng, Martin Eisend, Zengxiang Chen

{"title":"EXPRESS: A Meta-Analysis of Product Visual Aesthetics","authors":"Chenming Peng, Martin Eisend, Zengxiang Chen","doi":"10.1177/00222429251356484","DOIUrl":"https://doi.org/10.1177/00222429251356484","url":null,"abstract":"Despite firms’ emphasis on product visual aesthetics (PVA) for competitive advantage, questions remain regarding which aesthetic properties enhance PVA the most, the strength of PVA’s effect on consumer responses, and moderating factors. To address these gaps, the authors conduct a meta-analysis of 727 effect sizes from 263 independent samples spanning 1993-2024. Findings reveal that both organizational and meaningful aesthetic properties positively impact PVA, with harmony being the strongest property. PVA positively influences both consumer attitudes and behaviors. The authors develop a comprehensive framework of moderators across five key groups: brand, product, communication, consumer, and environmental factors. The moderator analyses yield multiple important insights and (1) identify economic growth and consumption publicity as particularly influential; (2) recognize previously unexplored but relevant moderators (e.g., aesthetic object type, individualism, and income inequality); (3) clarify debated moderators (e.g., brand familiarity, product quality level, and gender); (4) reveal that certain moderator combinations can turn PVA effects negative. For instance, focusing on packaging aesthetics with utilitarian, private, non-durable, and low-quality products can turn the effect of PVA on attitudes negative; and (5) find an attitude-behavior gap in the moderating effects of PVA. The study provides new insights into the nuanced effects of PVA for effective application.","PeriodicalId":16152,"journal":{"name":"Journal of Marketing","volume":"62 1","pages":""},"PeriodicalIF":12.9,"publicationDate":"2025-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144513366","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Virtual influencers for municipalities: A content analysis of risks and opportunities in public digital transformation 市政当局的虚拟影响者：公共数字化转型中的风险和机遇的内容分析

IF 3.7 3区管理学

Journal of Engineering and Technology Management Pub Date : 2025-06-26 DOI: 10.1016/j.jengtecman.2025.101897

Silvana Secinaro , Federico Lanzalonga , Federico Chmet , Ing. Milos Poliak

{"title":"Virtual influencers for municipalities: A content analysis of risks and opportunities in public digital transformation","authors":"Silvana Secinaro , Federico Lanzalonga , Federico Chmet , Ing. Milos Poliak","doi":"10.1016/j.jengtecman.2025.101897","DOIUrl":"10.1016/j.jengtecman.2025.101897","url":null,"abstract":"<div><div>The rapid advancement of digital technology has enabled the emergence of virtual influencers (VIs), who are being considered for their potential impact across various sectors, including the public sector and place branding. This study examines the integration of VIs into municipal branding, offering a novel perspective on the role of digital transformation in public-sector communication strategies. A content analysis of 262 cases sourced from various digital media was conducted to explore the potential and limitations of VIs in enhancing city images and engaging citizens. The findings highlight two main advantages of adopting VIs, which align with modern communication demands: their flexibility and innovative capabilities. However, significant challenges such as high production costs and concerns over authenticity and genuine engagement pose critical risks. This study further delves into the classification of VIs as “hyperreal capital,” expanding traditional categorizations of municipal assets to include digital and virtual elements. These insights are critical in redefining strategic public management and place branding, suggesting practical applications for digital personas in urban branding initiatives. This analysis serves as a foundational exploration, encouraging further investigation into the tangible and intangible impacts of VIs on municipal branding. We propose a new theoretical framework for understanding the role of digital innovation in public communication, providing a basis for future studies.</div></div>","PeriodicalId":50209,"journal":{"name":"Journal of Engineering and Technology Management","volume":"77 ","pages":"Article 101897"},"PeriodicalIF":3.7,"publicationDate":"2025-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144490274","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Responsible leadership and job embeddedness in hospitality: The role of managers’ light-triad personality and employees’ prosocial identity 酒店管理中责任领导与工作嵌入：管理者轻人格与员工亲社会认同的作用

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-06-26 DOI: 10.1016/j.ijhm.2025.104351

Osman Seray Özkan , Irene Huertas-Valdivia , Burcu Üzüm , Irene Contreras-Gordo

{"title":"Responsible leadership and job embeddedness in hospitality: The role of managers’ light-triad personality and employees’ prosocial identity","authors":"Osman Seray Özkan , Irene Huertas-Valdivia , Burcu Üzüm , Irene Contreras-Gordo","doi":"10.1016/j.ijhm.2025.104351","DOIUrl":"10.1016/j.ijhm.2025.104351","url":null,"abstract":"<div><div>Responsible leaders demonstrate their concern and accountability to diverse groups of stakeholders. This emerging leadership style is relevant to and necessary in the hospitality industry, as hospitality organizations face increasing complexity in stakeholders’ demands. Despite this complexity, little is known about responsible leadership’s antecedents and consequences for hotel workers. Drawing on conservation of resources theory, we explore whether the trait of light-triad personality is related to responsible leadership, based on employees’ perceptions of their leaders’ behavior. The findings also demonstrate the relationship between managers’ responsible leadership and employees’ job embeddedness, and confirm company prosocial identity as a boundary condition in that relationship. Structural equation modeling was employed to test the theoretical model, using 407 hotel workers’ responses collected in Turkey. The findings confirm all proposed relationships. This study makes important theoretical contributions and has implications for the hotel context.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"131 ","pages":"Article 104351"},"PeriodicalIF":9.9,"publicationDate":"2025-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144491103","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

(E)valuated by the market: The challenges of evaluating the individual performance of sell-side analysts in the quest for narrative authority (E)由市场评估：在寻求叙述权威的过程中评估卖方分析师个人表现的挑战

IF 8.3 2区管理学

Critical Perspectives on Accounting Pub Date : 2025-06-26 DOI: 10.1016/j.cpa.2025.102795

Pierre Lescoat , Pénélope Van den Bussche

{"title":"(E)valuated by the market: The challenges of evaluating the individual performance of sell-side analysts in the quest for narrative authority","authors":"Pierre Lescoat , Pénélope Van den Bussche","doi":"10.1016/j.cpa.2025.102795","DOIUrl":"10.1016/j.cpa.2025.102795","url":null,"abstract":"<div><div>The concept of narrative authority has recently been mobilised to understand the work of financial analysts, focusing less on the technical content of their recommendations than on how they construct their legitimacy and discourse. Drawing on the sociology of evaluation, we look at systems used to evaluate the individual performance of sell-side analysts in order to understand their role in the construction of narrative authority. This study is based on 33 interviews with 13 financial market professionals. It examines in detail the representations of sell-side analysts’ performance the system conveys, as well as the analysts’ own perceptions of it. We show how they need to reach out to other financial professions in order to build their narrative authority, particularly internally. To make sense of the dynamics we unveil, we propose the idea of an accounting system—a performance evaluation system—which embodies and ‘performs’ the market, maintaining a circularity between narrative authority and stock market valuations and evaluations. The study shows just how difficult it is to construct a narrative authority and how fragile it is. We contribute to the literature on commodification and marketisation (Çalışkan & Callon, 2009) by showing how the evaluation of financial analysts’ performance positions them on the market as assets. Ultimately, our study shows how an accounting system plays a key role in understanding economic phenomena when these are constructed by performative narratives.</div></div>","PeriodicalId":48078,"journal":{"name":"Critical Perspectives on Accounting","volume":"102 ","pages":"Article 102795"},"PeriodicalIF":8.3,"publicationDate":"2025-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144491955","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

EXPRESS: Using Expenditure Reframes to Increase Interest in Claiming Government Benefits EXPRESS：使用支出框架来增加申请政府福利的兴趣

IF 12.9 1区管理学

Journal of Marketing Pub Date : 2025-06-26 DOI: 10.1177/00222429251356992

Wendy De La Rosa, Jackie Silverman, Abigail B. Sussman, Gwen Rino, Vince Dorie, Maximilian Hell, Eric Giannella, Lisa Dillman

{"title":"EXPRESS: Using Expenditure Reframes to Increase Interest in Claiming Government Benefits","authors":"Wendy De La Rosa, Jackie Silverman, Abigail B. Sussman, Gwen Rino, Vince Dorie, Maximilian Hell, Eric Giannella, Lisa Dillman","doi":"10.1177/00222429251356992","DOIUrl":"https://doi.org/10.1177/00222429251356992","url":null,"abstract":"Millions of eligible lower-income people do not apply for government benefits. Increasing interest in applying for these benefits is a crucial concern for marketers and economists, as the underutilization of benefits limits their effectiveness. This research proposes that expenditure reframes , descriptions translating monetary amounts into expense categories, can increase interest in government benefits. Expenditure reframes enhance a benefit’s psychological value, helping consumers better understand its impact on their financial lives. Evidence from a large-scale preregistered field experiment ( N = 14,267) aimed at encouraging lower-income individuals to claim a tax credit demonstrates that expenditure reframe messages increased interest, increasing visits to the claiming website. A second preregistered large-scale field experiment among Medicaid recipients ( N = 71,939) identifies a boundary condition for the effect of expenditure reframes on interest. A third preregistered large-scale field experiment replicates the efficacy of expenditure reframes ( N = 36,081) and highlights how the expense type featured in the reframe moderates these effects. Results from three preregistered online experiments support these findings and further elucidate the impact of expenditure reframes on psychological value. This work underscores how marketers, practitioners, and policymakers shape perceptions of government benefits and illustrates key considerations for designing effective outreach campaigns targeting lower-income households.","PeriodicalId":16152,"journal":{"name":"Journal of Marketing","volume":"8 1","pages":""},"PeriodicalIF":12.9,"publicationDate":"2025-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144513346","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Relationship insecurity and dark-side behaviours in business-to-business relationships 企业关系中的关系不安全感和黑暗面行为

IF 7.8 1区管理学

Industrial Marketing Management Pub Date : 2025-06-26 DOI: 10.1016/j.indmarman.2025.06.005

Gert Human, Nina Laubscher

{"title":"Relationship insecurity and dark-side behaviours in business-to-business relationships","authors":"Gert Human, Nina Laubscher","doi":"10.1016/j.indmarman.2025.06.005","DOIUrl":"10.1016/j.indmarman.2025.06.005","url":null,"abstract":"<div><div>Despite the growing body of research on the dark side of business-to-business relationships over the past two decades, many gaps remain. The extant literature reveals a dearth of work on feelings of insecurity in business relations, which emanate from cognitions associated with suspicion, vulnerability and uncertainty. Drawing on theories from both psychology and management, this study contributes to filling the existing gap by considering the effect of relationship insecurity on coercive power, dysfunctional conflict, and opportunistic behaviour. We also include trust as a relational mechanism, examining its moderating effect on the association between relationship insecurity and dark-side behaviours. Using a self-administered questionnaire, our study collected data from 212 key account managers across various industries. The results indicate that relationship insecurity enhances opportunistic behaviour, dysfunctional conflict and coercive power in business-to-business relationships. As a theoretical contribution, this study conceptualises and empirically validates relationship insecurity as a higher-order construct associated with the underlying cognitions of suspicion, vulnerability and uncertainty. The findings also provide evidence supporting the role of relationship insecurity in the emergence of dark-side behaviours. Moreover, this study emphasises the importance of managerial efforts to understand what constitutes relationship insecurity and why addressing underlying anxieties is crucial for managing and mitigating potentially detrimental behaviours.</div></div>","PeriodicalId":51345,"journal":{"name":"Industrial Marketing Management","volume":"128 ","pages":"Pages 131-149"},"PeriodicalIF":7.8,"publicationDate":"2025-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144481207","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

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