IF 13.1 1区管理学

Journal of Retailing and Consumer Services Pub Date : 2025-09-06 DOI: 10.1016/j.jretconser.2025.104513

Myoung-Jin Chae , Molan Kim

{"title":"Too human to trust? How AI human-likeness and context orientation shape consumer preferences in premium high-tech markets","authors":"Myoung-Jin Chae , Molan Kim","doi":"10.1016/j.jretconser.2025.104513","DOIUrl":"10.1016/j.jretconser.2025.104513","url":null,"abstract":"<div><div>This study investigates how AI assistants' human-likeness (robotic, near-human, and human) influences consumer trust, satisfaction, and product choices, with a particular focus on premium technology products. It further examines how individuals’ context communication orientation (high vs. low) moderates these effects. Two experimental studies were conducted, wherein participants interacted with AI assistants recommending high-tech products under varying levels of AI anthropomorphism. Data on consumer trust, satisfaction, and purchase intentions were collected and analyzed using regression-based models to test the hypothesized relationships. Overall, human AI assistants elicited lower trust and satisfaction than non-human designs in choosing tech products, while the effects were moderated by context communication orientation. In high-tech premium categories, robotic AI proved more persuasive for most consumers, aligning with expectations of transparency and expertise. However, for high-context consumers, the positive impact of robotic AI was attenuated, making human-like AI notably more effective in driving premium product choices. In contrast, low-context consumers demonstrated higher preference for premium recommendations from robotic AI. Firms introducing premium tech products should consider the interplay between AI anthropomorphism and context orientation. Robotic AI may enhance trust for most consumers contemplating premium-tier items, whereas human-like AI can be beneficial in attracting high-context consumers seeking relational cues. By tailoring AI assistant designs to match product tier and context orientation, companies can optimize consumer engagement and purchase intentions.</div></div>","PeriodicalId":48399,"journal":{"name":"Journal of Retailing and Consumer Services","volume":"88 ","pages":"Article 104513"},"PeriodicalIF":13.1,"publicationDate":"2025-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145003902","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Global minds, global funds: International top management and ICO fundraising in developing economies 全球思维，全球资金：发展中经济体的国际高层管理和ICO融资

IF 10.9 1区管理学

Technovation Pub Date : 2025-09-06 DOI: 10.1016/j.technovation.2025.103356

Tingting Zhu , Andrea Moro , Johannes Gartner , Elmar Puntaier , Solomon Akele Abebe

引用次数: 0

Sheltered in place: Risk assessment modeling and proposed action in the Red River Gorge 就地庇护：红河峡谷的风险评估、建模和建议行动

IF 4.4 3区管理学

Journal of Outdoor Recreation and Tourism-Research Planning and Management Pub Date : 2025-09-06 DOI: 10.1016/j.jort.2025.100945

Emily A. Shirilla

{"title":"Sheltered in place: Risk assessment modeling and proposed action in the Red River Gorge","authors":"Emily A. Shirilla","doi":"10.1016/j.jort.2025.100945","DOIUrl":"10.1016/j.jort.2025.100945","url":null,"abstract":"<div><div>Cultural landscapes are increasingly at risk of damage due to growing recreation tourism activity. This is especially true for public parks and protected areas due to their popularity for hiking, camping, rock climbing, and other activities. Rockshelters often hold valuable archaeological artifacts telling of past peoples and their lifestyle. These cultural landscapes hold contemporary importance to culturally affiliated Indigenous descendant communities as well as recreationists. In Kentucky's Red River Gorge Geological Area, hundreds of cultural sites have been impacted by visitors who may or may not be aware of the full consequences of their activities. This paper presents a review of histories of use in this area. It defines human impacts by developing a risk assessment model that investigates the relationship between destructive impacts to rockshelter sites and patterns in tourist behavior. The model is informed by Forest Service site data and consists of a series of geographic information system-derived variables assessing the impacts of distance and visibility on rockshelter disturbance. This model can be used to inform future heritage and conservation planning.</div></div>","PeriodicalId":46931,"journal":{"name":"Journal of Outdoor Recreation and Tourism-Research Planning and Management","volume":"52 ","pages":"Article 100945"},"PeriodicalIF":4.4,"publicationDate":"2025-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145005007","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Beyond the screen: Understanding consumer engagement with live-stream shopping from the perspective of the information system success model 屏幕之外：从信息系统成功模型的角度理解消费者对直播购物的参与

IF 13.1 1区管理学

Journal of Retailing and Consumer Services Pub Date : 2025-09-06 DOI: 10.1016/j.jretconser.2025.104515

Xiao-Wu Wang , Yihao Guo

{"title":"Beyond the screen: Understanding consumer engagement with live-stream shopping from the perspective of the information system success model","authors":"Xiao-Wu Wang , Yihao Guo","doi":"10.1016/j.jretconser.2025.104515","DOIUrl":"10.1016/j.jretconser.2025.104515","url":null,"abstract":"<div><div>Researchers have yet to fully elucidate the relationship between the live-stream shopping context and consumer engagement. In this study, live-stream shopping is conceptualized as an information system, and a theoretical framework that is grounded in the information system success model (ISSM) is developed. We draw on semistructured focus group interviews to extend the ISSM to incorporate the dual-path chain mediating effects of perceived value, satisfaction, and trust, alongside the moderating effect of brand popularity. We then use SmartPLS software to test the proposed model by reference to survey data obtained from 330 Chinese live-stream shoppers. The results support all the hypothesized relationships, notably highlighting the negative moderating effect of brand popularity on the theoretical model proposed in this research. Necessary condition analysis (NCA) reveals that among the six independent variables investigated in this context, streamer persuasion quality has the greatest effect size. Additional analyses reveal that the weekly duration of live stream watching does not affect the relationships between the independent variables and perceived value; however, it does influence the interrelations among consumers’ psychological variables. The findings of this research suggest that firms can strategically design and manage live-stream shopping contexts from an information system perspective. Finally, the theoretical and practical implications of this study are discussed, and directions for future research on this topic are highlighted.</div></div>","PeriodicalId":48399,"journal":{"name":"Journal of Retailing and Consumer Services","volume":"88 ","pages":"Article 104515"},"PeriodicalIF":13.1,"publicationDate":"2025-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145007715","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Customer Centricity in B2B Context: Exploring Triggers, Enablers, and Barriers to Strategy Formulation and Implementation B2B环境下的客户中心：探索战略制定和实施的触发因素、促成因素和障碍

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-09-06 DOI: 10.1016/j.jbusres.2025.115690

Kofi Osei-Frimpong , Nouha Berrada , Graeme McLean

{"title":"Customer Centricity in B2B Context: Exploring Triggers, Enablers, and Barriers to Strategy Formulation and Implementation","authors":"Kofi Osei-Frimpong , Nouha Berrada , Graeme McLean","doi":"10.1016/j.jbusres.2025.115690","DOIUrl":"10.1016/j.jbusres.2025.115690","url":null,"abstract":"<div><div>Customer centricity is recognized for its potential to generate value for both organizations and their customers; however, its formulation and implementation in B2B settings remain complex. This study empirically examines the triggers, enablers, inhibitors, and conditions influencing customer centricity strategy formulation and implementation in B2B organizations. Employing a qualitative multiple case study approach, the research involved 22 in-depth interviews with senior managers, two focus group discussions, participation in customer centricity workshops, and interactions with three expert facilitators. Customer centricity strategy formulation enablers include departmental integration, employees’ perception of customer centricity, collaborative B2B customer relationships, supportive organizational culture, and strategic vision. Barriers were rooted in product-centric mindsets and rigid decision-making systems. Effective implementation relies on leadership support, employee empowerment, and customer voice heterogeneity, while challenges include lack of management commitment and department cohesion. This study contributes to understanding the complexities of customer centricity and provides actionable insights for B2B organizations seeking to adopt customer-focused strategies.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"201 ","pages":"Article 115690"},"PeriodicalIF":9.8,"publicationDate":"2025-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145005034","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

What Drives Impact Scaling? The Roles of Resources, Innovation Performance, and Sustainability Orientation 影响扩展的驱动力是什么？资源、创新绩效与可持续性导向的作用

IF 13.4 1区管理学

Business Strategy and The Environment Pub Date : 2025-09-06 DOI: 10.1002/bse.70147

Matthias Mrożewski, Aleksandra Dadełło, Charleen von Kolpinski, Olivier Delbard

{"title":"What Drives Impact Scaling? The Roles of Resources, Innovation Performance, and Sustainability Orientation","authors":"Matthias Mrożewski, Aleksandra Dadełło, Charleen von Kolpinski, Olivier Delbard","doi":"10.1002/bse.70147","DOIUrl":"https://doi.org/10.1002/bse.70147","url":null,"abstract":"The literature on sustainable entrepreneurship calls for a deeper understanding of how to scale impact, particularly as large‐scale solutions are essential to addressing today's grand challenges. Drawing on self‐collected survey data from 97 Polish impact startups, this paper investigates the roles of resource availability, innovation performance, and sustainability orientation in scaling impact. Building on the resource‐ and knowledge‐based view and threat rigidity theory, we propose a moderated mediation model and empirically demonstrate positive effects of knowledge resources on innovation performance, which subsequently enhances impact scaling. Interestingly, a startup's sustainability orientation is found to play an ambivalent role in the resource–innovation–scaling relationship. While it negatively moderates the link between knowledge resources and innovation performance, a positive effect emerges in the innovation–scaling connection. This paradox suggests that the more sustainability entrepreneurs face trade‐offs related to sustainability, the less willing they are to invest in innovation. Our findings hold important implications for both researchers and practitioners.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":"70 5 1","pages":""},"PeriodicalIF":13.4,"publicationDate":"2025-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145003101","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Exploratory innovation: A new perspective on family firms' under-diversification puzzle 探索性创新：家族企业多元化不足困境的新视角

IF 8 1区管理学

Research Policy Pub Date : 2025-09-06 DOI: 10.1016/j.respol.2025.105320

Po-Hsuan Hsu , Sterling Huang , Massimo Massa , Yaru Qian , Hong Zhang

引用次数: 0

Beyond the Board: Does Female Leadership Make a Difference to Corporate Sustainability Performance, Disclosure and Assurance? 超越董事会：女性领导对企业可持续发展绩效、披露和保证有影响吗？

IF 13.4 1区管理学

Business Strategy and The Environment Pub Date : 2025-09-06 DOI: 10.1002/bse.70183

Ahmed A. Sarhan, Princess R. Bwanya, Christopher J. Cowton

{"title":"Beyond the Board: Does Female Leadership Make a Difference to Corporate Sustainability Performance, Disclosure and Assurance?","authors":"Ahmed A. Sarhan, Princess R. Bwanya, Christopher J. Cowton","doi":"10.1002/bse.70183","DOIUrl":"https://doi.org/10.1002/bse.70183","url":null,"abstract":"Previous research on gender diversity and corporate sustainability has tended to focus on the association between board diversity and sustainability performance. This study is more expansive in two crucial respects. First, it goes beyond the board to encompass senior executive diversity. Second, it also examines sustainability disclosure and assurance of that disclosure. Using 4618 firm‐year observations from companies in the UK FTSE All‐Share Index for the period 2002–2022, we find that both forms of gender diversity are positively associated with sustainability performance and disclosure, but not assurance. Sustainability‐related executive compensation moderates the relationships. We find no strong evidence of a critical mass effect, but we do see signs that executive gender diversity can substitute for board gender diversity. This comprehensive study of the gender diversity‐sustainability nexus provides significant new findings and demonstrates the importance of not leaving female executives out of the picture. Implications for researchers and practitioners are discussed.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":"33 1","pages":""},"PeriodicalIF":13.4,"publicationDate":"2025-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145003098","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

What's in a face? CEO masculinity and cost behavior 脸是什么？CEO的男子气概和成本行为

IF 4 2区管理学

Management Accounting Research Pub Date : 2025-09-06 DOI: 10.1016/j.mar.2025.100945

John Daniel Eshleman , Cecilia (Qian) Feng , Hong You

引用次数: 0

Public value misalignment and adoption of algorithmic tools: the influence of operational capacity and external support 公共价值偏差与算法工具的采用：运营能力和外部支持的影响

IF 4.9 2区管理学

Public Management Review Pub Date : 2025-09-06 DOI: 10.1080/14719037.2025.2557859

Alex Ingrams, Sarah Giest

引用次数: 0

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