{"title":"EXPRESS: Racial Inequity in Donation-based Crowdfunding Platforms: the Role of Facial Emotional Expressiveness","authors":"Elham Yazdani, Anindita Chakravarty, Jeffrey Inman","doi":"10.1177/00222429241300320","DOIUrl":"https://doi.org/10.1177/00222429241300320","url":null,"abstract":"Donation-based crowdfunding platforms often claim to pursue equitable outcomes for all beneficiaries, yet many face criticism for failing to do so across different demographic profiles. In response, platform managers are eager to understand how these inequities emerge and explore solutions to address them. In this research, we show that the degree of facial emotional expressiveness of beneficiaries in uploaded images can differentially impact donation amounts for White vs Black beneficiaries. Drawing on social vision theory, we propose that facial emotional expressiveness in images combined with the race of the faces activates racial stereotypes of emotion expression that result in differential donation amounts to Black and White individuals. Analyzing a sample of 4,153 campaigns from GoFundMe between June 2021 and September 2022, along with a follow-up experiment, we find that higher facial emotional expressiveness is associated with significantly lower donation amounts for Black compared to White beneficiaries. Further exploring our moderating constructs reveals that the use of call-to-action cues, affective messaging, and race-gender homophily cues can attenuate the activation of stereotypes and therefore reduce differences in donation amounts between racial groups. Based on these findings, we offer targeted recommendations for platform managers to help reduce racial inequities in crowdfunding outcomes.","PeriodicalId":16152,"journal":{"name":"Journal of Marketing","volume":null,"pages":null},"PeriodicalIF":12.9,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142588663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jordan W. Moffett, Patrick Fennell, Colleen M. Harmeling, Daniel Sheehan, Alexander Bleier
{"title":"The Taguchi approach to large-scale experimental designs: A powerful and efficient tool for advancing marketing theory and practice","authors":"Jordan W. Moffett, Patrick Fennell, Colleen M. Harmeling, Daniel Sheehan, Alexander Bleier","doi":"10.1007/s11747-024-01059-0","DOIUrl":"https://doi.org/10.1007/s11747-024-01059-0","url":null,"abstract":"<p>Current research often relies on narrowly focused experimental methods that address just a few independent variables or correlational designs, despite calls for future research to take big-picture perspectives that offer real-world applicability and causal evidence. This disparity likely reflects the constraints imposed by the need for extensive resources to conduct broad, causal examinations. To bridge this gap, the current article presents the Taguchi approach to large-scale experimental design, which remains notably underutilized in marketing research despite being well-established in other fields. Its effectiveness stems from the robust catalog of experimental design rubrics that can incorporate many different independent variables systematically and efficiently. The causal and efficient experimental option for broad scopes of investigation embraces the embeddedness of independent variables and thus can help build marketing theory and advance practice. This article details the fundamentals of the Taguchi approach, its relative advantages, and a three-step implementation process.</p>","PeriodicalId":17194,"journal":{"name":"Journal of the Academy of Marketing Science","volume":null,"pages":null},"PeriodicalIF":18.2,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142580317","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Recycle right: How to decrease recycling contamination with informational point-of-disposal signage","authors":"Aylin Cakanlar, Megan Hunter, Gergana Y. Nenkov","doi":"10.1007/s11747-024-01058-1","DOIUrl":"https://doi.org/10.1007/s11747-024-01058-1","url":null,"abstract":"<p>Plastic pollution represents a grand challenge facing society, yet the amount of plastic being recycled is only about 5%. This recycling crisis has intensified with the growing problem of recycling contamination (i.e., incorrect placement of unrecyclable materials in recycling receptacles). This research investigates the potential for informational point-of-disposal recycling signage to decrease recycling contamination. In a longitudinal field study and three experiments, the authors demonstrate that providing schema-congruent prescriptive information (“Recycle these items”) does not reduce recycling contamination and may inadvertently lead to over-recycling. In contrast, the presence of proscriptive information that is moderately incongruent with established schemas (“Do not recycle these items”) prompts more effortful, piecemeal processing. This encourages individuals to integrate the information into their recycling decisions, diminishing their dependence on pre-existing beliefs and expectations regarding recycling and, consequently, lowering contamination rates. Recycling expertise is found to moderate the effects of point-of-disposal recycling signage. By examining such nuanced recycling communication strategies, this research aims to shift the conversation from “recycle more” to “recycle right.”</p>","PeriodicalId":17194,"journal":{"name":"Journal of the Academy of Marketing Science","volume":null,"pages":null},"PeriodicalIF":18.2,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142580314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ren-Jie Zhang , Hsing-Wei Tai , Zheng-Xu Cao , Kuo-Tai Cheng , Chia-Chen Wei
{"title":"Innovation ecosystem based on low-carbon technology: Value co-creation mechanism and differential game analysis","authors":"Ren-Jie Zhang , Hsing-Wei Tai , Zheng-Xu Cao , Kuo-Tai Cheng , Chia-Chen Wei","doi":"10.1016/j.techfore.2024.123852","DOIUrl":"10.1016/j.techfore.2024.123852","url":null,"abstract":"<div><div>In the context of global carbon emission reduction trends, the mechanism of value co-creation plays an instrumental role in the construction of innovative ecosystems based on low-carbon technologies. This study introduces a triple helix analytical framework for value co-creation in innovative ecosystems and constructs a three-party differential game model that incorporates innovators, service providers, and regulators. The model examines the conditions of strategic stability and sensitivity among different game players and makes the following conclusions: (1) Innovators' strategies are linearly influenced by the combined strategies of service providers and regulators, while the effect of innovators and regulators on service providers is non-linear. (2) During the initial stages of the innovation ecosystem, the regulator plays the roles of architect and controller. The <em>NES</em> strategy, aimed at reducing intervention, is triggered when the <em>LCI</em> and <em>GRS</em> strategies exceed certain thresholds. (3) Fiscal subsidies accelerate the convergence of the evolution curves of innovators' and service providers' strategies but also increase the cost burden for regulators, leading them toward passive management measures. (4) Upper-level accountability promotes the evolution of the three-party differential game system from “chaos” to “order,” with the intermediary effect becoming the main route influencing innovation strategy choices. Lastly, the findings suggest that policy measures, such as empowering low-carbon technology innovation with digital technologies, enhancing green service capabilities, and improving green technology assessment systems, may provide empirical evidence for decision-making by management departments.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":null,"pages":null},"PeriodicalIF":12.9,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142586648","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Christian Nedu Osakwe , Oluwatobi A. Ogunmokun , Islam Elgammal , Michael Adu Kwarteng
{"title":"Individuals' attitudes and their adoption intentions of central bank digital currency: Combining theories and analytics for deeper insights","authors":"Christian Nedu Osakwe , Oluwatobi A. Ogunmokun , Islam Elgammal , Michael Adu Kwarteng","doi":"10.1016/j.techfore.2024.123857","DOIUrl":"10.1016/j.techfore.2024.123857","url":null,"abstract":"<div><div>Leveraging a multi-theoretical and multi-method approach, this study investigated the factors influencing individuals' attitudes and intentions towards adopting central bank digital currency (CBDC). Data from Nigeria, a pioneering CBDC nation, were analysed using partial least squares structural equation modelling, which revealed that affordance-based positive valences, including seamless transactions, time convenience, and the societal positive valence of financial inclusion, are the strongest predictors of positive attitudes and, subsequently, usage intentions. Perceived financial cost emerged as the most significant barrier. Lifestyle compatibility demonstrated a moderate positive association with attitude. Further, fuzzy-set qualitative comparative analysis identified four necessary conditions for high usage intentions: seamless transactions, trust in the central bank, positive attitude, and the societal positive valence of financial inclusion. Additionally, six alternative configurations sufficient for high usage intentions were also revealed. These findings offer valuable insights for both theoretical research and policymakers, informing strategies to facilitate early CBDC adoption.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":null,"pages":null},"PeriodicalIF":12.9,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142586650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tariffs are a necessary backstop of the clean energy transition","authors":"Elizabeth Pancotti, Todd Tucker","doi":"10.1002/pam.22653","DOIUrl":"https://doi.org/10.1002/pam.22653","url":null,"abstract":"Click on the article title to read more.","PeriodicalId":48105,"journal":{"name":"Journal of Policy Analysis and Management","volume":null,"pages":null},"PeriodicalIF":3.8,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142580702","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Alice Wanner , Nina Mostegl , Ulrike Pröbstl-Haider
{"title":"Walking on sunshine: Application of a choice experiment to understand impacts of climate change on tourism attractions","authors":"Alice Wanner , Nina Mostegl , Ulrike Pröbstl-Haider","doi":"10.1016/j.jort.2024.100837","DOIUrl":"10.1016/j.jort.2024.100837","url":null,"abstract":"<div><div>Summer destinations and local attractions in Western European countries are increasingly affected by climate change, predominantly high temperatures and impacts by thunderstorms. In order to assist practitioners, this study investigates the trade-offs visitors make under different expected weather conditions and develops recommendations for adaptation strategies. A survey containing a discrete choice experiment including different types of attractions, accessibility and weather conditions, was conducted (N = 5544). The results show that the impacts of heavy rainfall, thunderstorms and heat as a result of climate change cannot be assessed in a blanket manner. Visitors are less sensitive to high temperatures than to the probability of thunderstorms and cooler temperatures are preferred, especially for outdoor activities. Furthermore, the survey revealed that the majority of respondents would rather travel further (spatial substitution) than change the desired activity (activity substitution).</div><div>We expected that steering instruments such as higher parking fees or the enhanced accessibility by public transportation are able to change mobility patterns and enhance mitigation strategies. However. parking fees, meant to influence behavior and enhance the shift from private car to public transportation, showed limited effects. Finally, the results underline that the perceived utility of sustainability certifications remains low, and that certification has a very limited influence on the decision-making process.</div></div>","PeriodicalId":46931,"journal":{"name":"Journal of Outdoor Recreation and Tourism-Research Planning and Management","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142586355","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Human RelationsPub Date : 2024-11-05DOI: 10.1177/00187267241290637
Tiina Tuominen
{"title":"Relations between reflexivity and institutional work: A case study in a public organisation","authors":"Tiina Tuominen","doi":"10.1177/00187267241290637","DOIUrl":"https://doi.org/10.1177/00187267241290637","url":null,"abstract":"Reflexivity is often considered a prerequisite for institutional work. However, the relationship between reflexivity and institutional work has rarely been examined rigorously in empirical research, and there is a lack of consensus on when and how reflexivity motivates such efforts. This study aims to address this gap by reviewing existing operationalisations of reflexivity and exploring how different forms of reflexivity impacted employees’ engagement in institutional work in a public organisation undergoing institutional change. The empirical results revealed seven distinct patterns of reflexivity and institutional work, indicating that variations across three dimensions of reflexive evaluation – scope, openness and relationality – contributed to decisions about whether and how to engage in institutional work. The results also demonstrated that reflexivity is profoundly grounded in individuals’ concerns and shaped by their work and professional histories. These findings suggest that researchers and practitioners must develop a deeper understanding of the multidimensional nature of reflexivity in order to foster meaningful employee contributions to institutional processes.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":null,"pages":null},"PeriodicalIF":5.7,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142588621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tariffs on clean-energy technology","authors":"Arik Levinson","doi":"10.1002/pam.22658","DOIUrl":"https://doi.org/10.1002/pam.22658","url":null,"abstract":"Click on the article title to read more.","PeriodicalId":48105,"journal":{"name":"Journal of Policy Analysis and Management","volume":null,"pages":null},"PeriodicalIF":3.8,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142580700","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mark R. Gleim , Heath McCullough , Colin Gabler , Linda Ferrell , O.C. Ferrell
{"title":"Examining the customer experience in the metaverse retail revolution","authors":"Mark R. Gleim , Heath McCullough , Colin Gabler , Linda Ferrell , O.C. Ferrell","doi":"10.1016/j.jbusres.2024.115045","DOIUrl":"10.1016/j.jbusres.2024.115045","url":null,"abstract":"<div><div>This research examines how the metaverse empowers businesses to craft personalized customer experiences that transcend the limitations of conventional retail settings. Following a review of the literature, we present theory-driven, managerial-oriented research opportunities that advance our understanding of the customer journey and retailing in the metaverse. Opportunities in the prepurchase stage of the customer journey include self-expression and engagement, social influences, and uncertainty avoidance. In the purchase stage, service script disruptions, hyper-personalized experiences, and the disruption of scarcity and NFTs (non-fungible tokens) present potential differentiation strategies. In the postpurchase stage, retailers may gain a competitive advantage by understanding how consumers value the unboxing experience, evaluate products, and deepen customer engagement and advocacy in this new shopping environment. Taken together, we present a three-pronged approach for retail scholars to extend our knowledge of the customer journey within the metaverse and offer practical suggestions for the retailers currently navigating this new paradigm.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":null,"pages":null},"PeriodicalIF":10.5,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142587359","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}