IF 3.4 3区管理学

Public Relations Review Pub Date : 2025-08-12 DOI: 10.1016/j.pubrev.2025.102616

Beris Artan Özoran , Aycan Ulusan

{"title":"Exploring corporate social advocacy and social media engagement: Insights from Ben & Jerry’s","authors":"Beris Artan Özoran , Aycan Ulusan","doi":"10.1016/j.pubrev.2025.102616","DOIUrl":"10.1016/j.pubrev.2025.102616","url":null,"abstract":"<div><div>This study investigates corporate social advocacy (CSA) and social media engagement through an in-depth analysis of Ben & Jerry’s Instagram communication as a multinational company. A mixed-methods design was employed, combining (1) a quantitative content analysis of 1257 Instagram posts shared across six English-speaking country accounts, and (2) a supervised machine-learning analysis of 11,695 user comments posted under racial and criminal justice-related CSA content on the U.S. account. The post-level analysis examined the frequency, type, and geographic variation of CSA versus CSR content. The comment-level analysis explored the distribution of user responses—such as criticism, support, boycott, and others—using a multi-class classification model trained on a manually coded sample. The findings suggest that both the volume and thematic focus of CSA content varied across national contexts, reflecting differing sociopolitical sensitivities. The comment analysis revealed a broad range of audience reactions associated with CSA category, underscoring the complex and sometimes polarizing nature of CSA communication. This study contributes theoretically by offering a cross-national perspective on CSA messaging strategies and consumer response patterns. Methodologically, it advances the use of machine learning for analyzing large-scale audience discourse. Practically, it offers guidance for brands navigating CSA in diverse cultural environments while managing reputational risks and stakeholder expectations.</div></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"51 4","pages":"Article 102616"},"PeriodicalIF":3.4,"publicationDate":"2025-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144813837","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Organizing transformative innovation: Advancing an organizational research agenda within Transformative Innovation Policy 组织变革创新：在变革创新政策中推进组织研究议程

IF 8 1区管理学

Research Policy Pub Date : 2025-08-12 DOI: 10.1016/j.respol.2025.105292

Jane Bjørn Vedel , Jacob Hasselbalch , Susana Borrás , Alan Irwin , Vera Simoneit

{"title":"Organizing transformative innovation: Advancing an organizational research agenda within Transformative Innovation Policy","authors":"Jane Bjørn Vedel , Jacob Hasselbalch , Susana Borrás , Alan Irwin , Vera Simoneit","doi":"10.1016/j.respol.2025.105292","DOIUrl":"10.1016/j.respol.2025.105292","url":null,"abstract":"<div><div>In a world increasingly shaped by geopolitical divides, technological disruption, and the climate crisis, Transformative Innovation Policy (TIP) is more essential than ever. However, the TIP research field holds considerable potential to move beyond its current state of the art by incorporating a more sophisticated organizational perspective. This paper responds to a recent call for new analytical tools in TIP by proposing that valuable insights can be drawn from Organization Theory (OT) scholarship. By reviewing and categorizing recent OT research on transformative innovation, we show how engagement with this literature can yield novel insights within key TIP gap areas and beyond. In particular, recent OT work on emotions, social movements, and temporality offers promising opportunities to deepen TIP's understanding of capabilities, experimentation, and the systemic impact of policy interventions. More broadly, this paper contributes to TIP debates by advocating for stronger cross-pollination with OT to enhance the field's theoretical foundation and practical relevance. We conclude that closer interaction between OT and TIP can enable more effective approaches to transformative innovation.</div></div>","PeriodicalId":48466,"journal":{"name":"Research Policy","volume":"54 9","pages":"Article 105292"},"PeriodicalIF":8.0,"publicationDate":"2025-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144829977","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Time to care? The temporal structuring of care work 是时候关心了？护理工作的时间结构

IF 5.7 2区管理学

Critical Perspectives on Accounting Pub Date : 2025-08-12 DOI: 10.1016/j.cpa.2025.102812

Åsa Plesner

引用次数: 0

Technological change, incumbent dominance, and knowledge base evolution in multi-technology industries: A patent analysis of the global automotive sector 多技术产业中的技术变革、在位者主导地位和知识库演变：全球汽车行业的专利分析

IF 8 1区管理学

Research Policy Pub Date : 2025-08-12 DOI: 10.1016/j.respol.2025.105304

Alessandra Perri , Daniela Silvestri , Francesco Zirpoli

{"title":"Technological change, incumbent dominance, and knowledge base evolution in multi-technology industries: A patent analysis of the global automotive sector","authors":"Alessandra Perri , Daniela Silvestri , Francesco Zirpoli","doi":"10.1016/j.respol.2025.105304","DOIUrl":"10.1016/j.respol.2025.105304","url":null,"abstract":"<div><div>Traditional models of creative destruction posit that established firms often stick to their dominant technology, exhibiting resistance to change even when new technologies emerge. However, recent perspectives challenge this view, suggesting that incumbents can adapt and innovate in response to technological disruption. This paper contributes to this debate by asking, “What factors influence incumbent firms' sustained market dominance amidst technological change?” We address this question by focusing on the automotive industry — a multi-technology sector characterised by products integrating diverse technological components with varying rates of change, and where incumbents serve a central role as “systems integrators.” By analysing the patent portfolios of the top 25 automotive Original Equipment Manufacturers (OEMs) over a 30-year period (1990–2019), we provide valuable insights into innovation patterns within the automotive sector, specifically concerning the emergence of new technological fields and shifts in industry composition. Our analysis reveals that the structure and evolution of the industry's knowledge base inherently protect incumbents from new entrants, thereby explaining their dominance. This theoretical perspective, coupled with the observed transformation of the automotive industry, highlights the need to investigate whether incumbents' primacy in technological development alone could prevent a future industry shakeout in the absence of relevant investments in product and process innovation. The paper further argues that incumbent inertia amidst technological discontinuities presents a challenge for policymakers, emphasizing the potential need for regulatory intervention to accelerate the transition towards a greener automotive industry.</div></div>","PeriodicalId":48466,"journal":{"name":"Research Policy","volume":"54 9","pages":"Article 105304"},"PeriodicalIF":8.0,"publicationDate":"2025-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144829978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Linking hospitality employee motivation and wellbeing through value co-creation: Test of a short co-created value scale 通过共同创造价值连接酒店员工的动机和幸福感：共同创造价值量表的测试

IF 8.3 1区管理学

International Journal of Hospitality Management Pub Date : 2025-08-11 DOI: 10.1016/j.ijhm.2025.104407

James A. Busser , Lenna V. Shulga

{"title":"Linking hospitality employee motivation and wellbeing through value co-creation: Test of a short co-created value scale","authors":"James A. Busser , Lenna V. Shulga","doi":"10.1016/j.ijhm.2025.104407","DOIUrl":"10.1016/j.ijhm.2025.104407","url":null,"abstract":"<div><div>Although value co-creation is a fast-developing and strategic line of inquiry for hospitality organizations, the cognitive assessment of co-created value could be cumbersome, as the existing scales are lengthy, multi-item, and multi-dimensional. Hence, the main objective of this research is to reduce the existing and validated 25-item co-created value (CCV) scale and preserve its psychometric qualities, providing a convenient means for assessing value. As a result, a short five-item co-created value (short CCV) scale was brought forward and examined with hospitality employee motivations as antecedents, followed by personal and organizational outcomes. After testing in three consecutive studies, the new short CCV measure exhibited acceptable reliability, convergent, and discriminant validity in different co-creation situations and fit the data well. In study 1, the scale was analyzed for internal item qualities. In study 2, the new short CCV scale demonstrated concurrent validity with hospitality customer satisfaction. When relations among antecedents and outcomes were examined in study 3, hospitality employee intrinsic motivation positively influenced CCV, while extrinsic motivation did not have a significant impact. CCV positively influenced employee job satisfaction, perceptions of competitive service advantage, and subjective wellbeing. Job satisfaction and competitive service advantage partially mediated the relationship between CCV assessment and subjective wellbeing. The newly validated short CCV scale is psychometrically sound, meeting the internal, external, and judgmental criteria for reduced-length self-reported scales. This research contributes to the theory of value and multi-stakeholder aspects of service-dominant logic and advances the understanding of beneficiary-specific agent-centric personal assessment of value.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"132 ","pages":"Article 104407"},"PeriodicalIF":8.3,"publicationDate":"2025-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144809492","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Video game-inspired tourism: A synergistic framework 电子游戏导向型旅游：一个协同框架

IF 12.4 1区管理学

Tourism Management Pub Date : 2025-08-11 DOI: 10.1016/j.tourman.2025.105282

Van Ha Luong , Aikaterini Manthiou

引用次数: 0

Capability joint effects, transaction costs, outsourcing decisions, and performance 能力联合效应、交易成本、外包决策和性能

IF 9.8 1区管理学

Journal of Business Research Pub Date : 2025-08-11 DOI: 10.1016/j.jbusres.2025.115618

Amit Jain

引用次数: 0

How robot application empowers industrial low-carbon development: A study based on the perspective of carbon reduction and efficiency enhancement 机器人应用如何助力工业低碳发展：基于减碳增效视角的研究

IF 13.3 1区管理学

Technological Forecasting and Social Change Pub Date : 2025-08-11 DOI: 10.1016/j.techfore.2025.124301

Shan Wang , Haiqian Chen , Donghua Yu

{"title":"How robot application empowers industrial low-carbon development: A study based on the perspective of carbon reduction and efficiency enhancement","authors":"Shan Wang , Haiqian Chen , Donghua Yu","doi":"10.1016/j.techfore.2025.124301","DOIUrl":"10.1016/j.techfore.2025.124301","url":null,"abstract":"<div><div>In the digital economy era, robot application has become an effective pathway to enhance the industrial carbon emission efficiency. This paper theoretically analyzes the effect and mechanism of robot application in empowering industrial low-carbon development from the dual perspectives of carbon reduction and efficiency enhancement. Empirical tests are conducted based on 212 cities data in China from 2010 to 2019. The results show that the robot application improves the industrial carbon emission efficiency. Specifically it has a significant inhibitory effect on industrial carbon emissions and a promotive effect on industrial added-value, demonstrating a dual effect of carbon reduction and efficiency enhancement. Mechanism research shows that the robot application can significantly promote green technology innovation, manifested by an increase in green invention patents and green utility model patents, as well as the decrease in energy intensity. Heterogeneity analysis indicates that the empowering effect of robot application on industrial low-carbon development is more pronounced in cities with higher carbon emissions, larger scale, and richer technical talents. This paper not only provides a valuable supplement to the research of the carbon reduction effect of digital economy, but also offers policy insights for accelerating industrial low-carbon development from the perspectives of carbon reduction and efficiency enhancement.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"220 ","pages":"Article 124301"},"PeriodicalIF":13.3,"publicationDate":"2025-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144827327","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Bridging logistics and payment to build trust in African E-Retail: The role of logistics service quality, payment drivers, and cultural influences 连接物流和支付以建立非洲电子零售的信任：物流服务质量、支付驱动因素和文化影响的作用

IF 13.1 1区管理学

Journal of Retailing and Consumer Services Pub Date : 2025-08-11 DOI: 10.1016/j.jretconser.2025.104471

Chaimaa El Aissoug , Thai Young Kim , Xueqin Wang

{"title":"Bridging logistics and payment to build trust in African E-Retail: The role of logistics service quality, payment drivers, and cultural influences","authors":"Chaimaa El Aissoug , Thai Young Kim , Xueqin Wang","doi":"10.1016/j.jretconser.2025.104471","DOIUrl":"10.1016/j.jretconser.2025.104471","url":null,"abstract":"<div><div>E-commerce adoption in Africa is shaped by distinct logistical and payment challenges, requiring a nuanced understanding of logistics service quality (LSQ), payment drivers (PDs), and cultural influences. This study develops an integrative framework to examine how LSQ and PDs influence e-customer satisfaction, trust, and purchase intention within the African e-retail sector, using Morocco as a case study. Findings reveal that timeliness and shipping conditions significantly impact e-customer satisfaction, whereas product availability has a negligible effect, reflecting the persistence of traditional retail alternatives. Furthermore, ease of payment emerges as the strongest determinant of e-customer trust, surpassing payment security, and emphasizing the need for seamless payment experiences.</div><div>This study extends Transactional Trust Theory by demonstrating that cash on delivery (COD) serves as a trust-enhancing mechanism in low-trust, high-uncertainty environments, thereby mitigating perceived risk through physical verification before payment. The results also highlight the moderating role of COD, strengthening the effect of timeliness on satisfaction while weakening concerns over shipping conditions, and attenuating the impact of payment security on trust. Additionally, cultural dimensions—uncertainty avoidance and short-term orientation—influence social influence, shaping e-payment adoption.</div><div>By bridging logistics efficiency, payment trust mechanisms, and cultural moderating effects, this study offers theoretical contributions to e-commerce trust formation and practical insights for e-retailers and policymakers. The findings advocate for localized strategies, including hybrid payment models that balance digital integration with consumer trust preferences, fostering a smoother transition toward digital financial inclusion in emerging markets.</div></div>","PeriodicalId":48399,"journal":{"name":"Journal of Retailing and Consumer Services","volume":"88 ","pages":"Article 104471"},"PeriodicalIF":13.1,"publicationDate":"2025-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144809949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Implementing visual metaphor-supported instructional design in management education: An example of learning a business model canvas 在管理教育中实施视觉隐喻支持的教学设计：一个学习商业模型画布的例子

IF 7.4 2区管理学

International Journal of Management Education Pub Date : 2025-08-11 DOI: 10.1016/j.ijme.2025.101256

Ying-Lien Lin, Wei-Tsong Wang, I-Ting Lee

{"title":"Implementing visual metaphor-supported instructional design in management education: An example of learning a business model canvas","authors":"Ying-Lien Lin, Wei-Tsong Wang, I-Ting Lee","doi":"10.1016/j.ijme.2025.101256","DOIUrl":"10.1016/j.ijme.2025.101256","url":null,"abstract":"<div><div>This study investigates the impact of the use of visual metaphor–supported (VM-supported) instructional design in management education by examining the interaction of graphics- and text-based instructional processes for teaching the business model canvas (BMC) framework. Evaluating the effectiveness of VM-supported instructional design to facilitate BMC learning is an important but underaddressed issue in the literature. Therefore, this study aims to assess the effectiveness of VM quality in facilitating BMC learning. By adopting dual coding and cognitive load theories, this study investigates how VM-supported instructional design can influence students’ various cognitive loads as well as perceived and actual learning performance. By comprehending the interplay between graphics- and text-based instructional processes for teaching BMC knowledge, educators can better align their instructional designs with learners' cognitive needs. This study used a quasiexperimental design to acquire a sample with 168 valid responses. Partial least squares structural equation modeling (PLS–SEM) was employed to validate the research hypotheses. The findings suggest that the quality of visual metaphors significantly enhances both learners perceived and actual learning performance. These findings can serve as valuable references for instructors to evaluate visual metaphor quality and contribute to theoretical and pedagogical developments in management education.</div></div>","PeriodicalId":47191,"journal":{"name":"International Journal of Management Education","volume":"23 3","pages":"Article 101256"},"PeriodicalIF":7.4,"publicationDate":"2025-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144809675","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

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