User requirements prioritisation for research data management services (RDMS) in Myanmar university libraries: Multi-stakeholder perspectives using the KANO model

Abstract

This study investigates the prioritisation of RDMS requirements from multi-stakeholder perspectives in Myanmar university libraries, employing the KANO model across four themes: RDM planning, research data collection, research data processing and analysis, and research data preservation and sharing. Data was collected from multi-stakeholders who are in four major university libraries in Myanmar, which are geographically distributed and research incentive nature. The findings reveal that all requirements vary in different priority level from multi-stakeholder perspectives. Six requirements were classified as “one-dimensional (O),” one as “attractive (A),” and the remaining as “indifferent (I).” Top priority requirements include specific and explicit RDM guidelines, access to open data resources, user-friendly access, information retrieval systems training, access to data analysis applications and secure research data storage methods. The study provides a framework for prioritising RDMS requirements based on multi-stakeholder perspectives, offering valuable insights for Myanmar university libraries and other developing areas initiating RDMS implementation. The results also have a global impact, informing the development of research support services and strategies for resource allocation within RDMS.