International Journal of Hospitality Management最新文献_第2页

Impact of workplace bullying on intrusive thoughts and ideation of anti-corporate activities: A function of hotel workers’ distress and emotion regulation 工作场所欺凌对侵入性思想和反企业活动构想的影响：酒店员工痛苦和情绪调节的作用

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-06-03 DOI: 10.1016/j.ijhm.2025.104320

Seongseop (Sam) Kim , Amare Yaekob Chiriko , Wei Quan , Jongsik Yu , Heesup Han

{"title":"Impact of workplace bullying on intrusive thoughts and ideation of anti-corporate activities: A function of hotel workers’ distress and emotion regulation","authors":"Seongseop (Sam) Kim , Amare Yaekob Chiriko , Wei Quan , Jongsik Yu , Heesup Han","doi":"10.1016/j.ijhm.2025.104320","DOIUrl":"10.1016/j.ijhm.2025.104320","url":null,"abstract":"<div><div>This study examines the psychological effects of workplace bullying in the hospitality industry, focusing on its role in triggering intrusive thoughts and anti-corporate ideation among hotel employees. A mixed-methods approach was used: qualitative interviews with industry experts informed the development of context-specific bullying indicators, followed by a quantitative survey of 416 hotel employees in China. Structural equation modeling revealed that verbal abuse and discriminatory treatment significantly increased feelings of loneliness, which in turn led to intrusive thoughts and anti-corporate attitudes. While distress tolerance and emotion regulation moderated the effects of alienation and discrimination on loneliness, they had no buffering effect on verbal abuse. The findings emphasize the psychological mechanisms underlying employee responses to bullying and contribute to both social exchange theory and practical interventions aimed at promoting emotional resilience and safer workplace environments in the hospitality sector.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"131 ","pages":"Article 104320"},"PeriodicalIF":9.9,"publicationDate":"2025-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144204183","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

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A trait activation theory lens on hospitality employees’ ethicality at work: Unveiling the dark side of error tolerance 特质激活理论视角下的酒店员工职业道德：揭露容错的阴暗面

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-06-03 DOI: 10.1016/j.ijhm.2025.104260

Xingyu Wang , Aysin Pasamehmetoglu , Osman M. Karatepe , Fevzi Okumus

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When indulgence meets self-discipline: Exploring the effect of vice-virtue bundle’s contagion potential on food purchase intention 当放纵遇上自律：探究副德束传染潜能对食品购买意愿的影响

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-06-03 DOI: 10.1016/j.ijhm.2025.104303

Zihao Wu , Ji Wen , Chuming Hu , Zan Huang , Yan Huang , Hanhan Wang

{"title":"When indulgence meets self-discipline: Exploring the effect of vice-virtue bundle’s contagion potential on food purchase intention","authors":"Zihao Wu , Ji Wen , Chuming Hu , Zan Huang , Yan Huang , Hanhan Wang","doi":"10.1016/j.ijhm.2025.104303","DOIUrl":"10.1016/j.ijhm.2025.104303","url":null,"abstract":"<div><div>Virtue foods in vice-virtue bundle help consumers alleviate guilt associated with indulgent consumption, enhancing their preference for the bundle. However, few studies explored whether there are cues in vice-virtue bundle can further enhance consume intention for the bundle. This study explores how contagion cues in vice-virtue bundle can strengthen consumer purchase intention for bundle through three online experiments set in the context of foodservice industry. Results indicate that high contagion potential vice-virtue bundle increases consumers’ perceived entitativity, leading them to perceive a transfer of healthy essence from virtue foods to vice foods. Consumers exhibit a higher purchase intention for high contagion potential vice-virtue bundle. The vice-virtue bundle label moderates the indirect effect of perceived entitativity and transferred essence. This study offers novel insights into the mechanism of contagion effect, and provides implications for foodservice enterprises and consumers’ health management.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"131 ","pages":"Article 104303"},"PeriodicalIF":9.9,"publicationDate":"2025-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144195029","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

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The impact of hotel job stress on psychological contracts and proactive behavior: The moderating role of cynicism 酒店工作压力对心理契约和主动行为的影响：犬儒主义的调节作用

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-06-02 DOI: 10.1016/j.ijhm.2025.104299

Peihua Zhou , Jian Ming Luo , Hong Chen

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Do hotels' green efforts lead guests to adopt sustainable behaviors? Mediating roles of perceived motives, gratitude, and green trust 酒店的绿色努力能引导客人采取可持续的行为吗？感知动机、感恩和绿色信任的中介作用

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-06-02 DOI: 10.1016/j.ijhm.2025.104302

Elodie Manthé , Caroline Morrongiello , Lydie Bonnefoy-Claudet , Marjolaine Bezançon , Anil Bilgihan

{"title":"Do hotels' green efforts lead guests to adopt sustainable behaviors? Mediating roles of perceived motives, gratitude, and green trust","authors":"Elodie Manthé , Caroline Morrongiello , Lydie Bonnefoy-Claudet , Marjolaine Bezançon , Anil Bilgihan","doi":"10.1016/j.ijhm.2025.104302","DOIUrl":"10.1016/j.ijhm.2025.104302","url":null,"abstract":"<div><div>The tourism industry's environmental impact, particularly on carbon dioxide emissions and waste generation, underscores imperatives for sustainable practices, especially in the hotel sector. Despite hotels’ substantial efforts to adopt sustainable measures, such actions might not influence guests’ perceptions or behaviors. Therefore, this research investigates the underlying mechanisms of the effects of hotels’ green efforts on guests’ pro-environmental behavioral intentions (PEBI). Grounded in motive attribution theory, which it extends by incorporating gratitude and green trust as mediating variables, this multi-study research elucidates the role of guests' perceptions of hotel motives in shaping guests’ responses to hotels’ green efforts. The first study (N = 178) examines whether hotel sustainability practices enhance PEBI; it introduces guests’ perceptions of hotel motives, gratitude, and green trust as mediating factors. The second study (N = 327) explores the nuanced impacts of different types of green efforts and hotel categories on the observed mediation. A third study (N = 1215) validates and extends the model across diverse samples, ensuring the robustness and consistency of findings. This study contributes to theoretical understanding and offers practical insights for hotel managers seeking to optimize their sustainability initiatives to drive guests’ pro-environmental behaviors.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"131 ","pages":"Article 104302"},"PeriodicalIF":9.9,"publicationDate":"2025-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144190383","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Impact of smart door locks on traveler satisfaction on accommodation-sharing platform: An empirical investigation based on generalized random forests 智能门锁对住宿共享平台用户满意度的影响——基于广义随机森林的实证研究

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-06-02 DOI: 10.1016/j.ijhm.2025.104288

Yukuan Xu , Banggang Wu , Juan Luis Nicolau , Rob Law , Shuting Xiang

{"title":"Impact of smart door locks on traveler satisfaction on accommodation-sharing platform: An empirical investigation based on generalized random forests","authors":"Yukuan Xu , Banggang Wu , Juan Luis Nicolau , Rob Law , Shuting Xiang","doi":"10.1016/j.ijhm.2025.104288","DOIUrl":"10.1016/j.ijhm.2025.104288","url":null,"abstract":"<div><div>When deciding on accommodation-sharing platforms, travelers face safety uncertainty because they need to trade or live with unverified strangers. Considering that accommodation-sharing platforms are introducing smart door locks to reduce safety uncertainty, this study contributes to the service-dominant logic framework by introducing uncertainty-mitigating factors that enhance satisfaction in an accommodation-sharing context. Using a dataset on a quasi-experimental design and applying generalized random forests, the results reveal that travelers’ satisfaction increases with room services with smart door locks. The positive effect decreases when room hosts have high credit scores or rooms use real pictures. This study contributes to the literature on uncertainty in the service-dominant logic framework and has methodological implications in using machine learning methods to identify causal relationships. Our findings also provide practical implications for accommodation-sharing platforms and hosts.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"131 ","pages":"Article 104288"},"PeriodicalIF":9.9,"publicationDate":"2025-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144190384","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Inclusive dining: Insights from families of children with autism spectrum disorder 包容性餐饮：来自自闭症谱系障碍儿童家庭的见解

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-05-31 DOI: 10.1016/j.ijhm.2025.104293

Jooyeon Ha , Kwangsoo Park

引用次数: 0

Systematic review of review research in hospitality and tourism: Updates from 2017 to 2023 酒店和旅游业综述研究的系统综述：2017年至2023年的更新

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-05-31 DOI: 10.1016/j.ijhm.2025.104310

Wooyang Kim , SoJung Lee , Jeong-Yeol Park , HyeRyeon Lee , Nuri Choi

{"title":"Systematic review of review research in hospitality and tourism: Updates from 2017 to 2023","authors":"Wooyang Kim , SoJung Lee , Jeong-Yeol Park , HyeRyeon Lee , Nuri Choi","doi":"10.1016/j.ijhm.2025.104310","DOIUrl":"10.1016/j.ijhm.2025.104310","url":null,"abstract":"<div><div>This study provides an updated overview of review studies in Hospitality and Tourism (H&T), focusing on recent thematic interests and shifts in methods, topics, and future research. It conducts a systematic Review of Reviews (ROR), selecting review articles published between 2017 and 2023. Following PRISMA guidelines, the study employs bibliometric analysis and thematic mapping across 230 review studies. By integrating current phenomena with historical insights, the study reveals major types of review research, methodological evolutions, and thematic trends in H&T. It identifies five key future research topics and offers suggestions for high-quality review research. The study emphasizes the need for broader, interdisciplinary approaches to capture the multifaceted nature of the H&T sector and advocates for more rigorous, constructive approaches in review research to ensure inclusivity of H&T stakeholders. As one of the few ROR studies in H&T, this research updates the field’s evolutionary landscape and sets guidelines for future research.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"131 ","pages":"Article 104310"},"PeriodicalIF":9.9,"publicationDate":"2025-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144178539","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The effect of specialized search on digital transformation maturity for improving sustainability: The impact of identity orientation and enabling controls 专业化搜索对数字化转型成熟度的影响：身份取向和启用控制的影响

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-05-31 DOI: 10.1016/j.ijhm.2025.104314

Rogério J. Lunkes , Laura Gomez-Ruiz , María J. Sánchez-Expósito , Fabricia S. Rosa

{"title":"The effect of specialized search on digital transformation maturity for improving sustainability: The impact of identity orientation and enabling controls","authors":"Rogério J. Lunkes , Laura Gomez-Ruiz , María J. Sánchez-Expósito , Fabricia S. Rosa","doi":"10.1016/j.ijhm.2025.104314","DOIUrl":"10.1016/j.ijhm.2025.104314","url":null,"abstract":"<div><div>The objective of this study is to analyze the effects of openness in specialized search and digital transformation maturity on sustainability. In this context, the moderating role of organizational identity orientation and enabling controls is explored. To collect the data used in this research, a questionnaire was administered to small and medium-sized hotels in Brazil. The data collected from 190 small hotels were analyzed using partial least square structural equation modeling (PLS-SEM). This research reveals that knowledge seeking from value chain partners (VCPs) affects the level of digital transformation maturity (DTM). In the analyses, we did not find the same effect when the hotel sought research-oriented knowledge from science organization (SCIs). The findings also showed that improving the level of DTM affects economic, social and environmental sustainability. The results showed that a relational organizational identity orientation (RIO) can cause losses by transforming research-oriented external knowledge into internal knowledge. At the same time, individualistic identity (IIO) and collectivistic identity (CIO) can negatively affect the relationship between the VCPs and digital transformation. The conclusions also reveal that enabling controls moderate the relationships between the levels of DTM and sustainability in terms of economic performance. This study improves our understanding of how technology can support the efforts of hotels to achieve their sustainability goals. Specifically, this study investigates how the openness in specialized search affects sustainability through the DTM. This paper contributes to the literature by analyzing the effect of such external knowledge search on DTM and by investigating whether such an effect depends on organizational identity orientation (OIO).</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"131 ","pages":"Article 104314"},"PeriodicalIF":9.9,"publicationDate":"2025-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144184768","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A health-oriented decision model of insect protein bars: Moderated by age and sensory appeal 昆虫蛋白棒的健康导向决策模型：年龄和感官吸引力的调节

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-05-31 DOI: 10.1016/j.ijhm.2025.104317

Jinha Lee , Woo Gon Kim , Kavitha Haldorai , Christina Soyoung Song , M. Omar Parvez

{"title":"A health-oriented decision model of insect protein bars: Moderated by age and sensory appeal","authors":"Jinha Lee , Woo Gon Kim , Kavitha Haldorai , Christina Soyoung Song , M. Omar Parvez","doi":"10.1016/j.ijhm.2025.104317","DOIUrl":"10.1016/j.ijhm.2025.104317","url":null,"abstract":"<div><div>This study aims to develop a health benefit promotion model for edible insect food targeting older consumers, using a mixed-methods design. Drawing on the holistic and individualistic theory of health and the AIDA model, the quantitative findings reveal that health consciousness drives health interest, which enhances perceived healthiness and subsequently influences purchase intention and willingness to pay more. Age moderates the relationship between health interest and perceived healthiness, with greater effects seen among older adults, while sensory appeal amplifies the impact of perceived healthiness on behavioral intentions. Building on these results, the qualitative findings provide deeper insights into how these factors shape and contextualize consumer adoption dynamics. The findings highlight the potential of targeting health-conscious older consumers with appealing sensory attributes to increase adoption. These insights offer practical guidance for hospitality practitioners and marketers on effective strategies to position edible insects as a sustainable and appealing addition to mainstream gastronomy.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"131 ","pages":"Article 104317"},"PeriodicalIF":9.9,"publicationDate":"2025-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144184765","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0