International Journal of Hospitality Management最新文献

The rebounding paradox in the hospitality and tourism industry: Why strategic ESG strengthens organizational resilience while responsive ESG undermines it 酒店和旅游业的反弹悖论：为什么战略性ESG增强了组织弹性，而响应性ESG却破坏了组织弹性

IF 8.3 1区管理学

International Journal of Hospitality Management Pub Date : 2026-05-01 Epub Date: 2026-02-13 DOI: 10.1016/j.ijhm.2026.104614

Hao Wang , Weizheng Zhang , Ke Zhang , Bing Hu

{"title":"The rebounding paradox in the hospitality and tourism industry: Why strategic ESG strengthens organizational resilience while responsive ESG undermines it","authors":"Hao Wang , Weizheng Zhang , Ke Zhang , Bing Hu","doi":"10.1016/j.ijhm.2026.104614","DOIUrl":"10.1016/j.ijhm.2026.104614","url":null,"abstract":"<div><div>The COVID-19 pandemic precipitated significant disruptions for hospitality and tourism (H&T) firms, which exhibited resilience through an initial financial decline followed by recovery. However, the mechanisms for enhancing organizational resilience in this sector remain scarce. We address this gap by examining how environmental, social, and governance (ESG) influence organizational resilience, grounded in the resource-based view and signaling theory. Existing literature predominantly measures organizational resilience through absolute magnitudes of financial performance, treating recovery and loss as discrete dimensions. Departing from conventional measurements, we propose an advanced method to achieve a novel resilience index that quantifies the interplay between recovery and loss by calculating the ratio of the average recovery speed to the average loss speed during COVID-19. Drawing on stakeholder theory, we classify ESG implementation into two typologies: strategic ESG and responsive ESG. Using a quarterly reconstructed dataset of China’s A-share listed H&T firms during 2010–2023, the estimations from the regressions demonstrate that strategic ESG significantly strengthens organizational resilience, whereas responsive ESG undermines it. It also revealed that marketing capabilities enhance positive effects of strategic ESG on organizational resilience and weaken negative effects of responsive ESG. Earnings aggressiveness mitigates positive effects of strategic ESG and exacerbates negative effects of responsive ESG.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"135 ","pages":"Article 104614"},"PeriodicalIF":8.3,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146161737","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Understanding out-of-home plate waste: A systematic review and future research agenda 了解本垒打浪费：系统回顾和未来研究议程

IF 8.3 1区管理学

International Journal of Hospitality Management Pub Date : 2026-05-01 Epub Date: 2026-02-13 DOI: 10.1016/j.ijhm.2026.104630

Yujia Liu , Victoria K. Wells , Ariadne Beatrice Kapetanaki

{"title":"Understanding out-of-home plate waste: A systematic review and future research agenda","authors":"Yujia Liu , Victoria K. Wells , Ariadne Beatrice Kapetanaki","doi":"10.1016/j.ijhm.2026.104630","DOIUrl":"10.1016/j.ijhm.2026.104630","url":null,"abstract":"<div><div>Consumer food waste represents a critical global challenge with substantial social, economic, and environmental costs. One underexplored but significant domain is plate waste, which poses specific challenges for the hospitality and food service sector and undermines global sustainability goals. Given the theoretical fragmentation and methodological dispersion in this area, a comprehensive synthesis is urgently needed. This study presents a systematic literature review of 101 peer-reviewed publications to consolidate current knowledge of how plate waste has been understood and addressed and identify future research and practical directions. We find that, despite increasing interest, existing research tends to conceptualise plate waste as a static outcome of consumer choice, often relying on individualised, cognitive-behavioural models while underexploring social, contextual, and systemic influences and dynamic dining procedures. This SLR synthesises evidence to theorise plate waste as a processual and dynamic phenomenon, unfolding through a sequence of “decisive moments” in the dining-out experience—planning, ordering, food evaluation, and leftover handling. These moments are shaped by interacting micro level intrapersonal, meso level-social, physical, and macro-level factors, and entangled with broader household and cultural food practices. We develop an integrative framework that shifts the analytical focus from static, individualised, outcome-based to process-based, multi-leveled understandings of consumption and waste in hospitality. We conclude with a research agenda and implications for hospitality stakeholders. This review establishes a critical foundation for advancing context-sensitive, sustainable food consumption strategies in hospitality research.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"135 ","pages":"Article 104630"},"PeriodicalIF":8.3,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146161739","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Authentic leadership as an energy booster for service creativity: The mediating role of access to strategic information and the moderating role of work passion 真实领导作为服务创造力的能量助推器：战略信息获取的中介作用和工作激情的调节作用

IF 8.3 1区管理学

International Journal of Hospitality Management Pub Date : 2026-05-01 Epub Date: 2026-02-13 DOI: 10.1016/j.ijhm.2026.104606

Raheel Yasin , Muhammad Atif , Neuza Ribeiro

引用次数: 0

Bitcoin and the hospitality balance sheet: Allocation thresholds from Monte Carlo VaR analysis 比特币和酒店资产负债表：来自蒙特卡洛VaR分析的分配阈值

IF 8.3 1区管理学

International Journal of Hospitality Management Pub Date : 2026-05-01 Epub Date: 2026-02-14 DOI: 10.1016/j.ijhm.2026.104623

Andrew Sungsik Yoon

{"title":"Bitcoin and the hospitality balance sheet: Allocation thresholds from Monte Carlo VaR analysis","authors":"Andrew Sungsik Yoon","doi":"10.1016/j.ijhm.2026.104623","DOIUrl":"10.1016/j.ijhm.2026.104623","url":null,"abstract":"<div><div>This study evaluates the financial viability of integrating Bitcoin into the corporate treasury portfolios of hospitality firms, inspired by MicroStrategy’s high-profile cryptocurrency strategy. Drawing on industry-average financial data from Marriott International, Hilton Worldwide Holdings, and Hyatt Hotels Corporation, the research applies Monte Carlo simulation to model four treasury allocation scenarios, including 0 %, 5 %, 10 %, and 20 % Bitcoin exposure, over a one-year horizon. Historical Bitcoin return and volatility data from 2020 to 2024 inform the simulation parameters, enabling the estimation of mean treasury value, risk dispersion, and Value at Risk (VaR) at 95 % and 99 % confidence levels. Results indicate that modest allocations (≤10 %) enhance expected treasury value while maintaining manageable downside risk, whereas higher allocations substantially increase volatility without delivering proportional gains. These findings suggest that Bitcoin can serve as a complementary treasury asset for large hospitality firms, offering limited diversification benefits but requiring robust risk governance to ensure liquidity and operational stability. This research contributes to hospitality finance literature by introducing a simulation-based framework to assess cryptocurrency adoption within corporate treasury management strategies.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"135 ","pages":"Article 104623"},"PeriodicalIF":8.3,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146175377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Is lodging appraisal bias different from other commercial real estate sectors? 住宿评估偏差与其他商业房地产行业不同吗？

IF 8.3 1区管理学

International Journal of Hospitality Management Pub Date : 2026-05-01 Epub Date: 2026-02-13 DOI: 10.1016/j.ijhm.2026.104609

Amrik Singh , John W. O’Neill , Peng Liu

引用次数: 0

The silent shift: A phenomenological study on quiet quitting among hospitality employees 沉默的转变：酒店员工安静辞职的现象学研究

IF 8.3 1区管理学

International Journal of Hospitality Management Pub Date : 2026-05-01 Epub Date: 2026-02-13 DOI: 10.1016/j.ijhm.2026.104613

Yifei Wang , IpKin Anthony Wong , Danni Sun

引用次数: 0

Gift-based promotions in green consumption 绿色消费中的礼品促销

IF 8.3 1区管理学

International Journal of Hospitality Management Pub Date : 2026-05-01 Epub Date: 2026-02-13 DOI: 10.1016/j.ijhm.2026.104612

Minyi Zhang , Juan Liu , Xi Li , Jun (Justin) Li , Xi Yu

引用次数: 0

Understanding the relationship between eco-certification and hotel performance: A longitudinal analysis of two comparable hotels 了解生态认证与酒店绩效之间的关系：对两家可比酒店的纵向分析

IF 8.3 1区管理学

International Journal of Hospitality Management Pub Date : 2026-05-01 Epub Date: 2026-02-14 DOI: 10.1016/j.ijhm.2026.104619

Mohamed Adel Abdelrazek , David Dose , Ahmed Rabea , Gomaa Agag

{"title":"Understanding the relationship between eco-certification and hotel performance: A longitudinal analysis of two comparable hotels","authors":"Mohamed Adel Abdelrazek , David Dose , Ahmed Rabea , Gomaa Agag","doi":"10.1016/j.ijhm.2026.104619","DOIUrl":"10.1016/j.ijhm.2026.104619","url":null,"abstract":"<div><div>Despite the complexity of implementing environmentally sustainable practices, an increasing number of firms have invested in eco-certification. According to signalling theory, this study examines whether third-party audited eco-certification influences hotel performance by examining behavioural transaction data. This analysis uses two-way fixed-effects panel regression applied to 55,753 booking transactions from 2012 to 2018. Results reveal approximately 43 % higher sales during certified periods, accompanied by higher room prices and longer booking durations. These effects have been independently tested for robustness across various covariates and time windows. Through replacing stated intentions with observed behavior, this study contributes to close the gap between green intentions and behaviours, demonstrates that credible sustainability signals generate durable commercial returns, and provides behaviour-based evidence on how signalling theory operates in credence-based service environments. Managers and policymakers considering the value of voluntary environmental certification schemes can use the findings to make practical decisions.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"135 ","pages":"Article 104619"},"PeriodicalIF":8.3,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146175375","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Sharing experienscape, reflexivity, & re-engagement: A cross-cultural study 分享经验、反思与再参与：一项跨文化研究

IF 8.3 1区管理学

International Journal of Hospitality Management Pub Date : 2026-05-01 Epub Date: 2026-02-13 DOI: 10.1016/j.ijhm.2026.104617

Thi Thanh Huong TRAN , Shijiao (Joseph) CHEN , Khai Trieu TRAN

{"title":"Sharing experienscape, reflexivity, & re-engagement: A cross-cultural study","authors":"Thi Thanh Huong TRAN , Shijiao (Joseph) CHEN , Khai Trieu TRAN","doi":"10.1016/j.ijhm.2026.104617","DOIUrl":"10.1016/j.ijhm.2026.104617","url":null,"abstract":"<div><div>What prompts customers to reflect on and re-engage with a sharing service after their initial experience? While the concept of <em>experienscape</em> elucidates hospitality service environments shaping customer experiences, how it operates across cultures or drives continued engagement in the sharing economy remains unclear. This study reconceptualizes <em>experienscape</em> as the <em>sharing experienscape</em>—a universally measurable construct—and investigates how its dimensions foster reflexivity and re-engagement across universalistic and particularistic cultures. Using three mixed-method studies, the findings reveal a single sharing-economy encounter does more than satisfy—it teaches. Yet this learning is culturally contingent: for universalistic customers, utilitarian and hedonic dimensions stimulate reflection on functionality and replicability; for particularistic customers, social and hedonic dimensions elicit reflection on interpersonal connection and authenticity. The <em>sharing experienscape</em> thus transforms experiences into culturally-grounded patterns of future engagement. The study advances the hospitality literature by positioning re-engagement as a culturally contingent, reflexive process in the global sharing economy.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"135 ","pages":"Article 104617"},"PeriodicalIF":8.3,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146175458","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Tech at the table: Managerial insights into workforce evolution in restaurants 餐桌上的科技：对餐厅员工进化的管理见解

IF 8.3 1区管理学

International Journal of Hospitality Management Pub Date : 2026-05-01 Epub Date: 2026-02-13 DOI: 10.1016/j.ijhm.2026.104604

Nirmeen M.A.A. Elmohandes , Károly Pető , Katalin Csobán , Mostafa N.M. Marghany

{"title":"Tech at the table: Managerial insights into workforce evolution in restaurants","authors":"Nirmeen M.A.A. Elmohandes , Károly Pető , Katalin Csobán , Mostafa N.M. Marghany","doi":"10.1016/j.ijhm.2026.104604","DOIUrl":"10.1016/j.ijhm.2026.104604","url":null,"abstract":"<div><div>By integrating the technology acceptance model (TAM) and technology-organisation-environment (TOE), this study explores the factors affecting UK restaurant managers’ intentions to adopt advanced technologies and how these intentions shape the future of the restaurant workforce. Drawing on a qualitative approach, the data collection involves semi-structured interviews and field observations to provide comprehensive insights. Thematic analysis was employed to extract key themes, uncovering factors across three dimensions: technological (usefulness, ease-of-use, cost), organisational (trust, employee engagement, readiness), and environmental (brand perception, competitive pressure, labour dynamics). The analysis led to three in-depth scenarios of the workforce future: (1) human-technology interaction (HTI), (2) tech-related joblessness (TJ), and (3) unemployment and job creation paradox (UJCP). Each scenario was explored thoroughly and individually, informing strategies for workforce management. This research enhances the TAM-TOE model by providing a comprehensive insight into managerial decision-making towards technology adoption. It also offers practical workforce solutions for policymakers, enabling them to address automation challenges while supporting sustainable employment practices.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"135 ","pages":"Article 104604"},"PeriodicalIF":8.3,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146161738","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0