正念和闲聊：释放工作场所的投入和安静辞职

IF 8.3 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

International Journal of Hospitality Management Pub Date : 2025-10-09 DOI:10.1016/j.ijhm.2025.104466

Shi (Tracy) Xu , Wan Yang , Yao-Chin Wang

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引用次数: 0

摘要

根据互动仪式理论，本研究调查了正念和闲聊在塑造美国酒店员工的工作投入和安静辞职中的作用。利用三波数据收集，结果完全支持假设，例如正念提高了工作投入，工作中闲聊增强了低正念员工的投入。高水平的工作投入反过来又与低水平的安静辞职有关，调解了正念和安静辞职之间的关系。此外，闲聊的调节作用是显著的，影响了正念如何通过工作投入间接减少安静辞职。这些发现强调了正念和工作中的社交互动在促进员工敬业度和减少酒店行业悄悄辞职方面的重要性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Mindfulness and chit-chat: Unlocking engagement and quiet quitting in the workplace

Drawing on interaction ritual theory, this study investigates the role of mindfulness and chit-chat at work in shaping job engagement and quiet quitting among hospitality employees in the USA. Utilizing three waves of data collection, results fully support the hypotheses, such that mindfulness enhanced job engagement, and chit-chat at work strengthened employees’ engagement with low mindfulness. Higher levels of job engagement, in turn, were linked to lower levels of quiet quitting, mediating the relationship between mindfulness and quiet quitting. Additionally, the moderating effect of chit-chat was significant, influencing how mindfulness indirectly reduced quiet quitting via job engagement. These findings underscore the importance of mindfulness and social interaction at work in fostering employee engagement and reducing quiet quitting in the hospitality industry.

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来源期刊

International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

21.20

自引率

9.40%

发文量

218

审稿时长

85 days

期刊介绍： The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.