Proceedings of the 36th ACM International Conference on the Design of Communication最新文献

{"title":"Rhetorically Defining 'Information' For Designers and Technical Communicators: Transport, Institutional Shift, and Usability","authors":"P. Love","doi":"10.1145/3233756.3233945","DOIUrl":"https://doi.org/10.1145/3233756.3233945","url":null,"abstract":"\"Information\" is a boundary concept affecting work in multiple sectors. This paper examines classical information theory and modern research in technical rhetoric and circulation to define \"information\" for technical communicators and designers as something other than a usable unit or quantified intelligence. Defining information as a pattern allows designers to consider what leads to \"information\" and what its consequences are as part of usability. This paper also examines how knowledge is being made in the current climate of uncertainty and institutional erosion.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129330100","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"UX Approaches for Museum Contexts: Evaluating a Museum's Participatory Elements","authors":"Larissa Babak, J. Gibbons","doi":"10.1145/3233756.3233938","DOIUrl":"https://doi.org/10.1145/3233756.3233938","url":null,"abstract":"Our research applies UX principles and scholarship to museum design in order to provide these institutions with tools that they can use to evaluate the effectiveness of their existing participatory elements, implement new participatory practices, and provide visitors with interactive experiences. After conducting observations and cataloging participatory elements in the MSU Museum, as well as reviewing relevant UX scholarship from Norman (2013), Shirky (2008), Simon (2010), Spinuzzi (2005), and others who have talked about participation and experience design, we created two documents: a definition guide and an evaluation form. Using the documents, we created and museum contexts as an example, we explain that UX concepts can be broadly applied to other industries in order to inform participation practices. The main takeaway from our research is that UX terms and concepts are flexible enough to be applied to multiple industries in order to improve the effectiveness of an organization or institution's current participatory elements and help them reach their goals regarding user participation.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124683781","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A Geographic and Disciplinary Examination of UX Empirical Research Since 2000","authors":"Joy Robinson, Candice L. Lanius","doi":"10.1145/3233756.3233930","DOIUrl":"https://doi.org/10.1145/3233756.3233930","url":null,"abstract":"Defining the boundaries of a discipline is important work for helping others discover new avenues of research. In this research report, we share two new dimensions from an analysis of over 400 empirical user experience (UX) studies published between 2000 and 2016. The findings of this comprehensive examination reveal patterns within the researcher's methodological choices and artifacts of study across different countries and disciplines. Our research questions were: 1) Does the researcher's region (continent) affect the method(s) or artifacts(s) studied? 2) Does the researcher's disciplinary identity impact their choice of method and sample size? This research reveals future avenues for examination and helps UX researchers consider new opportunities on the horizon.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124769477","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Using Experience Maps to Consider Individual Stories","authors":"Jennifer Ismirle","doi":"10.1145/3233756.3233954","DOIUrl":"https://doi.org/10.1145/3233756.3233954","url":null,"abstract":"The creation of experience maps is a UX research method that has been used to diagram and represent the overall or holistic experience of users to understand their goals, needs, pain points, and more. Although this method is meant to broaden how user journeys are considered and represented, experience maps can create a perception of an ideal user or pathway and may not account for the dynamic, evolving, and varying nature of experiences (such as in relation to context, culture, etc.) through this averaging of people and potentially narrow focus. In this experience report, I consider how experience maps are described and meant to be created. Next, I describe using this method to represent individual stories to demonstrate how this method could potentially be broadened to display a range of experiences and differences and to avoid focusing on only what is considered average or normal.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130637765","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Mods and Convergence Culture: Connecting character creation, user interface, and participatory design","authors":"Rebekah Small","doi":"10.1145/3233756.3233943","DOIUrl":"https://doi.org/10.1145/3233756.3233943","url":null,"abstract":"To understand the context, motivations, and implications of video game modifications, this paper examines three popular mods which affect UI and character creation options in the game Skyrim. Based within a foundation of participatory and fan culture studies, the network of interdependent mods is examined so that future research may advocate for participatory design used in the game development process.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"80 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121312191","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Student-designed Texts and Classroom Mediation: A UX Analysis of Clinical Nursing Simulations","authors":"L. Campbell","doi":"10.1145/3233756.3233941","DOIUrl":"https://doi.org/10.1145/3233756.3233941","url":null,"abstract":"This experience report draws on a unique pedagogical context-clinical nursing simulations-to examine how student texts can mediate a classroom exchange. Focusing on 52 student handoffs, I analyze frequency of text use, correlation between text use and student talk, and the impact of a text's content on its mediating role. This methodology centers student texts and in the process, reimagines possibilities for UX pedagogy and assessment.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122265515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Tactics for Connecting Entrepreneurship and Technical Communication through Community Engagement: Experience Report","authors":"C. Grant","doi":"10.1145/3233756.3233956","DOIUrl":"https://doi.org/10.1145/3233756.3233956","url":null,"abstract":"In this paper, I argue that technical communication programs can connect with entrepreneurship education to build institutional sustainability and respond to the evolving needs of technical communicators. I offer tactics for implementing entrepreneurship-themed technical communication courses by utilizing community engagement pedagogies and design thinking process scaffolding, which are already shared between technical communication and entrepreneurship methods. I demonstrate this approach using an example engagement project with a fledgling campus rape crisis center.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"66 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128737581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Cross-disciplinary Material in Classroom Learning","authors":"Tyler W. Black","doi":"10.1145/3233756.3233944","DOIUrl":"https://doi.org/10.1145/3233756.3233944","url":null,"abstract":"With the increased prevalence of cross- and multidisciplinary teams, education and training require a pedagogical shift to match these demands. This research investigates existing cross-disciplinary training initiatives at the undergraduate level through qualitative methodology and rhetorical analysis to provide insight into enhancing instructional design.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115414666","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A Localization Theory: User Experience Research in the U.S. and Canada","authors":"T. O'Brien","doi":"10.1145/3233756.3233951","DOIUrl":"https://doi.org/10.1145/3233756.3233951","url":null,"abstract":"This paper presents empirical research on localization preferences for English-speakers in the U.S. and Canada. The research methods incorporated an online survey administered to 76 participants and consisted of a demographic questionnaire, a sample medical brochure from Alberta, Canada and a survey of user perception on quality. Results indicate Canadian preferences to the sample document for layout, organization, language, and amounts of text compared to U.S. participants.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121054689","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Responsive Data Visualization: the National Weather Service and the Representation of Risk","authors":"S. Cosgrove","doi":"10.1145/3233756.3233940","DOIUrl":"https://doi.org/10.1145/3233756.3233940","url":null,"abstract":"This presentation advocates responsive data visualization design in risk communication practices by applying principles of information design [1] to the National Weather Service's online weather maps. Citizens are consuming information via smartphones at an increasing rate, with 12% of Americans using these types of devices as their only source for web content [2]. Research shows that users read texts on a computer screen differently than a printed document [3], making the need for readable information and design prevalent for user experience and experience architecture. Data visualization continues to influence users through their design and display of content. Modern development strategies allow for visualization based on proximity, as seen in location maps for natural disasters [4]. Often invisible to the user, design choices create structures of power between agent and agency, leaving citizens vulnerable to manipulation of data. Risk management organizations have strong obligations to the public to ensure these visualizations are reliable, clear, and reflective of audience needs. The concept of Responsive Web Design was introduced around 2010 [5], but the adaptation in technical communication has been a slow process. Perhaps the resistance is because of the perceived complexity of responsive coding, or that readability is an invisible problem. What is even slower, it appears, is the consideration of how data visualizations appear on mobile devices, even when the main design is responsive. Regardless of the reasons for the slow adoption of responsive design, practices need to be altered to make communication easier for the user to follow and understand in times of emergency. Scholars have depicted how advancements in technology altered the process and responsibilities of technical communicator [6-7]. With technology providing the means for users to have access to technical information within seconds, it is essential that technical communicators be able to predict the needs and adaptations from online accessibility. By assessing the National Weather Service's web design through accessibility checks such as responsive design, this presentation is able to showcase the capabilities of data visualization and risk communication in digital spaces. With the mission of the National Weather Service being to \"provide weather, water, and climate data, forecasts and warnings for the protection of life and property and enhancement of the national economy,\" the ability to access online information across device platforms is crucial to achieve this government agency's goals. This presentation promotes the reassessment of online data visualizations based on their usability in terms of design and responsiveness to device-specific formats, particularly in the genre of risk management organizations. It is the responsibility of these organizations to maintain web standards across online platforms.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115507222","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}