International Journal of Human-Computer Studies最新文献

筛选
英文 中文
Addressing attentional issues in augmented reality with adaptive agents: Possibilities and challenges 用自适应代理解决增强现实中的注意力问题:可能性与挑战
IF 5.3 2区 计算机科学
International Journal of Human-Computer Studies Pub Date : 2024-07-01 DOI: 10.1016/j.ijhcs.2024.103324
Brandon Victor Syiem , Ryan M. Kelly , Tilman Dingler , Jorge Goncalves , Eduardo Velloso
{"title":"Addressing attentional issues in augmented reality with adaptive agents: Possibilities and challenges","authors":"Brandon Victor Syiem ,&nbsp;Ryan M. Kelly ,&nbsp;Tilman Dingler ,&nbsp;Jorge Goncalves ,&nbsp;Eduardo Velloso","doi":"10.1016/j.ijhcs.2024.103324","DOIUrl":"https://doi.org/10.1016/j.ijhcs.2024.103324","url":null,"abstract":"<div><p>Recent work on augmented reality (AR) has explored the use of adaptive agents to overcome attentional issues that negatively impact task performance. However, despite positive technical evaluations, adaptive agents have shown no significant improvements to user task performance in AR. Furthermore, previous works have primarily evaluated such agents using abstract tasks. In this paper, we develop an agent that observes user behaviour and performs appropriate actions to mitigate attentional issues in a realistic sense-making task in AR. We employ mixed methods to evaluate our agent in a between-subject experiment (N=60) to understand the agent’s effect on user task performance and behaviour. While we find no significant improvements in task performance, our analysis revealed that users’ preferences and trust in the agent affected their receptiveness of the agent’s recommendations. We discuss the pitfalls of autonomous agents and highlight the need to shift from designing better Human–AI interactions to better Human–AI collaborations.</p></div>","PeriodicalId":54955,"journal":{"name":"International Journal of Human-Computer Studies","volume":"190 ","pages":"Article 103324"},"PeriodicalIF":5.3,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1071581924001083/pdfft?md5=340b634ee8226bee5158c6450e7027cb&pid=1-s2.0-S1071581924001083-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141542969","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
MakeNodes: Opening connected-IoT making to people with intellectual disability MakeNodes:向智障人士开放互联物联网制作
IF 5.3 2区 计算机科学
International Journal of Human-Computer Studies Pub Date : 2024-06-29 DOI: 10.1016/j.ijhcs.2024.103325
Diego Morra , Giacomo Caslini , Marco Mores , Franca Garzotto , Maristella Matera
{"title":"MakeNodes: Opening connected-IoT making to people with intellectual disability","authors":"Diego Morra ,&nbsp;Giacomo Caslini ,&nbsp;Marco Mores ,&nbsp;Franca Garzotto ,&nbsp;Maristella Matera","doi":"10.1016/j.ijhcs.2024.103325","DOIUrl":"https://doi.org/10.1016/j.ijhcs.2024.103325","url":null,"abstract":"<div><p>Recent developments in accessible electronic-making toolkits have opened up avenues for individuals with intellectual disabilities(ID) to actively participate in creating their own smart objects based on the Internet of Things (IoT) technology. These toolkits present a novel opportunity to foster the inclusion of this often-under-considered community in the development of personalized solutions that can impact their autonomy and well-being. However, understanding IoT encompasses comprehending the inter-object connection paradigm at the core of this technology, an aspect that is not adequately covered by the existing accessible toolkits. To fill this gap, this paper illustrates the design and evaluation of <em>MakeNodes</em>, a tangible toolkit to involve people with ID in making smart-thing networks in a guided, collaborative, and engaging way. The toolkit comprises a series of input and output nodes that can be paired to make any object or surface smart. The paper illustrates how MakeNodes empowers people with ID through IoT-making activities that promote collaborative work to address personal needs. Key findings are discussed in the form of lessons learned concerning the importance of physical and visual elements, hands-on exploration, and interaction robustness in improving the accessibility of IoT-making toolkits for people with ID.</p></div>","PeriodicalId":54955,"journal":{"name":"International Journal of Human-Computer Studies","volume":"190 ","pages":"Article 103325"},"PeriodicalIF":5.3,"publicationDate":"2024-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1071581924001095/pdfft?md5=4de440f0e972702eea54c333020032ce&pid=1-s2.0-S1071581924001095-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141583372","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
On the potential of supporting autonomy in online video interview training platforms 论在线视频面试培训平台支持自主性的潜力
IF 5.3 2区 计算机科学
International Journal of Human-Computer Studies Pub Date : 2024-06-28 DOI: 10.1016/j.ijhcs.2024.103326
Pooja S.B. Rao , Laetitia Renier , Marc-Olivier Boldi , Marianne Schmid Mast , Dinesh Babu Jayagopi , Mauro Cherubini
{"title":"On the potential of supporting autonomy in online video interview training platforms","authors":"Pooja S.B. Rao ,&nbsp;Laetitia Renier ,&nbsp;Marc-Olivier Boldi ,&nbsp;Marianne Schmid Mast ,&nbsp;Dinesh Babu Jayagopi ,&nbsp;Mauro Cherubini","doi":"10.1016/j.ijhcs.2024.103326","DOIUrl":"10.1016/j.ijhcs.2024.103326","url":null,"abstract":"<div><p>Rising unemployment has led to many discouraged job seekers. While the impact of job seekers’ motivation on interview performance is acknowledged in previous research, little attention has been given to understanding the effect of training on interview motivation <em>and</em> performance. We present <span>InterviewApp</span>, an online interview training tool aiming to support interview motivation through autonomy, relatedness and competence needs derived from Self-Determination Theory and, in turn, performance. Through a four-month study (N=135), we assess its effectiveness in supporting job seekers’ interview motivation and performance. Our results demonstrate the role of autonomy in mediating the effect of training on performance. We found that the intervention significantly affected the job seekers’ perceived autonomy. Furthermore, engagement with the recording and feedback features of the tool positively impacted performance. Overall, job seekers found InterviewApp helpful for online interview training and valued the provided expert feedback. These findings have implications for the design of online interview training tools and for behaviour change interventions to support employment.</p></div>","PeriodicalId":54955,"journal":{"name":"International Journal of Human-Computer Studies","volume":"191 ","pages":"Article 103326"},"PeriodicalIF":5.3,"publicationDate":"2024-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1071581924001101/pdfft?md5=abddce4b6b73e37aa3de9755a9afa0de&pid=1-s2.0-S1071581924001101-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141959857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Unpacking Instagram use: The impact of upward social comparisons on usage patterns and affective experiences in the wild 解读 Instagram 的使用:向上的社交比较对野外使用模式和情感体验的影响
IF 5.3 2区 计算机科学
International Journal of Human-Computer Studies Pub Date : 2024-06-21 DOI: 10.1016/j.ijhcs.2024.103323
Jiwan Kim , Doyoung Lee , Mingyu Han , Jaeho Kim , Vassilis Kostakos , Ian Oakley
{"title":"Unpacking Instagram use: The impact of upward social comparisons on usage patterns and affective experiences in the wild","authors":"Jiwan Kim ,&nbsp;Doyoung Lee ,&nbsp;Mingyu Han ,&nbsp;Jaeho Kim ,&nbsp;Vassilis Kostakos ,&nbsp;Ian Oakley","doi":"10.1016/j.ijhcs.2024.103323","DOIUrl":"https://doi.org/10.1016/j.ijhcs.2024.103323","url":null,"abstract":"<div><p>Users of Social Networking Sites (SNS) often engage in social comparison, an experience that can elicit various affective responses. While previous studies have established important links between social comparison and emotion, the granularity and ecological validity of this work remains limited. To address this issue, we conducted a field study with 40 Instagram users. We unobtrusively recorded their Instagram usage patterns (e.g., time on site and the type of content consumed, such as feed, story, or message). Additionally, we used experience sampling methods and questionnaires to capture their affective experiences, social comparisons, and depression severity. Our results elucidate the interplay between these emotions, traits, and tendencies during Instagram use. Notably, we find that while passive or prolonged Instagram use affects users’ emotions, the magnitude of this effect depends on the frequency of users’ social comparisons. These results can inform the design of systems to improve mental well-being on SNS.</p></div>","PeriodicalId":54955,"journal":{"name":"International Journal of Human-Computer Studies","volume":"190 ","pages":"Article 103323"},"PeriodicalIF":5.3,"publicationDate":"2024-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141480309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Majority voting of doctors improves appropriateness of AI reliance in pathology 医生的多数投票提高了病理学领域对人工智能的依赖程度
IF 5.3 2区 计算机科学
International Journal of Human-Computer Studies Pub Date : 2024-06-21 DOI: 10.1016/j.ijhcs.2024.103315
Hongyan Gu , Chunxu Yang , Shino Magaki , Neda Zarrin-Khameh , Nelli S. Lakis , Inma Cobos , Negar Khanlou , Xinhai R. Zhang , Jasmeet Assi , Joshua T. Byers , Ameer Hamza , Karam Han , Anders Meyer , Hilda Mirbaha , Carrie A. Mohila , Todd M. Stevens , Sara L. Stone , Wenzhong Yan , Mohammad Haeri , Xiang ‘Anthony’ Chen
{"title":"Majority voting of doctors improves appropriateness of AI reliance in pathology","authors":"Hongyan Gu ,&nbsp;Chunxu Yang ,&nbsp;Shino Magaki ,&nbsp;Neda Zarrin-Khameh ,&nbsp;Nelli S. Lakis ,&nbsp;Inma Cobos ,&nbsp;Negar Khanlou ,&nbsp;Xinhai R. Zhang ,&nbsp;Jasmeet Assi ,&nbsp;Joshua T. Byers ,&nbsp;Ameer Hamza ,&nbsp;Karam Han ,&nbsp;Anders Meyer ,&nbsp;Hilda Mirbaha ,&nbsp;Carrie A. Mohila ,&nbsp;Todd M. Stevens ,&nbsp;Sara L. Stone ,&nbsp;Wenzhong Yan ,&nbsp;Mohammad Haeri ,&nbsp;Xiang ‘Anthony’ Chen","doi":"10.1016/j.ijhcs.2024.103315","DOIUrl":"https://doi.org/10.1016/j.ijhcs.2024.103315","url":null,"abstract":"<div><p>As Artificial Intelligence (AI) making advancements in medical decision-making, there is a growing need to ensure doctors develop appropriate reliance on AI to avoid adverse outcomes. However, existing methods in enabling appropriate AI reliance might encounter challenges while being applied in the medical domain. With this regard, this work employs and provides the validation of an alternative approach – majority voting – to facilitate appropriate reliance on AI in medical decision-making. This is achieved by a multi-institutional user study involving 32 medical professionals with various backgrounds, focusing on the pathology task of visually detecting a pattern, mitoses, in tumor images. Here, the majority voting process was conducted by synthesizing decisions under AI assistance from a group of pathology doctors (pathologists). Two metrics were used to evaluate the appropriateness of AI reliance: Relative AI Reliance (RAIR) and Relative Self-Reliance (RSR). Results showed that even with groups of three pathologists, majority-voted decisions significantly increased both RAIR and RSR – by approximately 9% and 31%, respectively – compared to decisions made by one pathologist collaborating with AI. This increased appropriateness resulted in better precision and recall in the detection of mitoses. While our study is centered on pathology, we believe these insights can be extended to general high-stakes decision-making processes involving similar visual tasks.</p></div>","PeriodicalId":54955,"journal":{"name":"International Journal of Human-Computer Studies","volume":"190 ","pages":"Article 103315"},"PeriodicalIF":5.3,"publicationDate":"2024-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1071581924000995/pdfft?md5=2e208cd70eb493c95c70b707fd06f211&pid=1-s2.0-S1071581924000995-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141542970","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Adaptive virtual agent: Design and evaluation for real-time human-agent interaction 自适应虚拟代理:实时人机交互的设计与评估
IF 5.3 2区 计算机科学
International Journal of Human-Computer Studies Pub Date : 2024-06-19 DOI: 10.1016/j.ijhcs.2024.103321
Jieyeon Woo , Kazuhiro Shidara , Catherine Achard , Hiroki Tanaka , Satoshi Nakamura , Catherine Pelachaud
{"title":"Adaptive virtual agent: Design and evaluation for real-time human-agent interaction","authors":"Jieyeon Woo ,&nbsp;Kazuhiro Shidara ,&nbsp;Catherine Achard ,&nbsp;Hiroki Tanaka ,&nbsp;Satoshi Nakamura ,&nbsp;Catherine Pelachaud","doi":"10.1016/j.ijhcs.2024.103321","DOIUrl":"https://doi.org/10.1016/j.ijhcs.2024.103321","url":null,"abstract":"<div><p>When we converse, we adapt our behaviors to our interlocutors. The adaptation can serve to indicate our engagement which can also elicit enhancement of the involvement of others. Virtual agents (or socially interactive virtual agents) that play the role of interaction partners can improve the human users’ interaction experience by displaying continuous and adaptive behaviors in real time. Virtual agents have been used in multiple domains to improve user interaction and performance. The promising results of the endowment of adaptation to agents in increasing the agents’ perception and user experience were shown in previous studies. In this paper, we develop an adaptive virtual agent that renders real-time adaptive behaviors based on the behaviors shown by its human interlocutor. The ASAP model rendering reciprocally adaptive agent behavior was employed to realize the system. The system consists of four main parts: perception of social signals, agent adaptive behavior generation, agent visualization (i.e. rendering of the agent’s verbal and nonverbal behavior), and communication of signals. To showcase the usefulness of our adaptive agent, as a proof-of-concept we choose the e-health application of cognitive behavior therapy (CBT), which identifies and rectifies biased and irrational thoughts (or automatic thoughts). Through this study, we show the importance of giving the agent reciprocal adaptation capability notably in enhancing the user experience and the effectiveness of the CBT session. We validate the importance of endowing such adaptation capability by studying the difference between agents that are reciprocally adaptive, solely expressive (with mismatched behavior), and inexpressive (in a still posture) via questionnaires and measures related to the agent perception (naturalness, human-likeliness, synchrony, and engagement) for user experience and the CBT effectiveness (mood, anxiety, stress, and cognitive change). These results highlight the value of making virtual agents adapt in real time. This could lead to agents being capable of providing more personalized and interactive experiences for a wide range of applications. Also, we have collected a new human-agent interaction (HAI) database, HAI-CBT database, which is publicly available to the research community.</p></div>","PeriodicalId":54955,"journal":{"name":"International Journal of Human-Computer Studies","volume":"190 ","pages":"Article 103321"},"PeriodicalIF":5.3,"publicationDate":"2024-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1071581924001058/pdfft?md5=3574c60e6429acf2bec202ebd1f0a446&pid=1-s2.0-S1071581924001058-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141480310","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Corrigendum to ‘“Should I Introduce myself?”: Asynchronous Semi-Guided Professional Introductions for Enhanced Perceived Team Effectiveness in New Virtual Dyadic Teams’ [International Journal of Human - Computer Studies, Vol. 188 (2024) 103279] 我应该自我介绍吗?异步半引导式专业介绍可提高新的虚拟二元团队中的团队效率》[《国际人机研究杂志》,第 188 卷(2024 年),第 103279 期]。
IF 5.4 2区 计算机科学
International Journal of Human-Computer Studies Pub Date : 2024-06-19 DOI: 10.1016/j.ijhcs.2024.103313
George Catalin Muresan, Sebastian Mititelu, Josh Andres, m.c. schraefel
{"title":"Corrigendum to ‘“Should I Introduce myself?”: Asynchronous Semi-Guided Professional Introductions for Enhanced Perceived Team Effectiveness in New Virtual Dyadic Teams’ [International Journal of Human - Computer Studies, Vol. 188 (2024) 103279]","authors":"George Catalin Muresan,&nbsp;Sebastian Mititelu,&nbsp;Josh Andres,&nbsp;m.c. schraefel","doi":"10.1016/j.ijhcs.2024.103313","DOIUrl":"https://doi.org/10.1016/j.ijhcs.2024.103313","url":null,"abstract":"","PeriodicalId":54955,"journal":{"name":"International Journal of Human-Computer Studies","volume":"190 ","pages":"Article 103313"},"PeriodicalIF":5.4,"publicationDate":"2024-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1071581924000971/pdfft?md5=1e28a0f152364356ee5d36f4b4350998&pid=1-s2.0-S1071581924000971-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141429766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
VResin: Externalizing spatial memory into 3D sketch maps VResin:将空间记忆外化为三维草图
IF 5.3 2区 计算机科学
International Journal of Human-Computer Studies Pub Date : 2024-06-19 DOI: 10.1016/j.ijhcs.2024.103322
Tianyi Xiao , Kevin Gonyop Kim , Jakub Krukar , Rajasirpi Subramaniyan , Peter Kiefer , Angela Schwering , Martin Raubal
{"title":"VResin: Externalizing spatial memory into 3D sketch maps","authors":"Tianyi Xiao ,&nbsp;Kevin Gonyop Kim ,&nbsp;Jakub Krukar ,&nbsp;Rajasirpi Subramaniyan ,&nbsp;Peter Kiefer ,&nbsp;Angela Schwering ,&nbsp;Martin Raubal","doi":"10.1016/j.ijhcs.2024.103322","DOIUrl":"https://doi.org/10.1016/j.ijhcs.2024.103322","url":null,"abstract":"<div><p>An intuitive way to externalize spatial memory is to sketch it. Compared to traditional paper-based sketches, virtual reality (VR) creates new opportunities to investigate the 3D aspect of spatial memory as it empowers users to express 3D information on a 3D interface directly. The goal of this study is to design a 3D sketch mapping tool for researchers and non-expert users without sketching expertise that enables externalizing memories of spatial information after some 3D-critical tasks. There exist 3D sketching tools using VR, but there are two issues with the current mid-air 3D sketching approach: (1) distortion of sketches due to depth perception errors and (2) increased cognitive and sensorimotor demands due to an increased degree of freedom and absence of physical support. To address these problems, we implemented VResin, a novel sketching interface that synergizes 3D mid-air sketching with 2D surface sketching to scaffold 3D sketching into a layer-by-layer process. An experimental study with 48 participants on multi-layer building scenarios showed that VResin supports users in creating less distorted sketches while maintaining the level of completeness and generalization compared to mid-air sketching in VR. We also demonstrate the potential applications that can benefit from 3D sketch maps and the suitability of VResin for a variety of building shapes.</p></div>","PeriodicalId":54955,"journal":{"name":"International Journal of Human-Computer Studies","volume":"190 ","pages":"Article 103322"},"PeriodicalIF":5.3,"publicationDate":"2024-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S107158192400106X/pdfft?md5=c7b98f3783f62575f93cd1ebb3ae5516&pid=1-s2.0-S107158192400106X-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141480308","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Different dimensions of anthropomorphic design cues: How visual appearance and conversational style influence users’ information disclosure tendency towards chatbots 拟人化设计线索的不同维度:视觉外观和对话风格如何影响用户对聊天机器人的信息披露倾向
IF 5.3 2区 计算机科学
International Journal of Human-Computer Studies Pub Date : 2024-06-15 DOI: 10.1016/j.ijhcs.2024.103320
Jiahao Chen , Mingming Li , Jaap Ham
{"title":"Different dimensions of anthropomorphic design cues: How visual appearance and conversational style influence users’ information disclosure tendency towards chatbots","authors":"Jiahao Chen ,&nbsp;Mingming Li ,&nbsp;Jaap Ham","doi":"10.1016/j.ijhcs.2024.103320","DOIUrl":"10.1016/j.ijhcs.2024.103320","url":null,"abstract":"<div><p>Text-based chatbots are widely used to deliver personalized services by leveraging user-provided information, and anthropomorphic design is crucial for their effectiveness. However, most earlier studies investigated the effects of anthropomorphic design of chatbots while manipulating only one dimension of anthropomorphic cues. The current research investigated how different dimensions of anthropomorphic design cues affect users’ information disclosure tendency towards chatbots. That is, the present study examined the effects of visual appearance (high anthropomorphism vs. low anthropomorphism), manipulating the visual cues dimension, and conversational style (human-like vs. mechanical), manipulating the verbal cues dimension, on users’ information disclosure tendency towards chatbots. Results showed positive effects of human-like conversational style on users’ information disclosure tendency. Of particular significance, an interaction effect between visual appearance and conversational style on users’ information disclosure tendency was found. Users reported a higher information disclosure tendency when the chatbot was designed with anthropomorphic cues consistent over dimensions. This finding suggested that an expectancy violation effect occurs when a chatbot exhibits inconsistent anthropomorphic design cues on two different dimensions. Besides, perceived security was identified as a positive mediating factor in the relationship between conversational style and users’ information disclosure tendency. This study advances research on users’ information disclosure tendency towards anthropomorphic chatbots and highlights the importance of different dimensions of anthropomorphic cues in chatbot design. Additionally, practical guidance for chatbot designers was also provided.</p></div>","PeriodicalId":54955,"journal":{"name":"International Journal of Human-Computer Studies","volume":"190 ","pages":"Article 103320"},"PeriodicalIF":5.3,"publicationDate":"2024-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141409574","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mapping in harmony: Co-designing user interfaces for conflict management on OSM 和谐绘图:共同设计用户界面,促进 OSM 上的冲突管理
IF 5.3 2区 计算机科学
International Journal of Human-Computer Studies Pub Date : 2024-06-15 DOI: 10.1016/j.ijhcs.2024.103316
Youjin Choe , Senuri Wijenayake , Martin Tomko , Mohsen Kalantari
{"title":"Mapping in harmony: Co-designing user interfaces for conflict management on OSM","authors":"Youjin Choe ,&nbsp;Senuri Wijenayake ,&nbsp;Martin Tomko ,&nbsp;Mohsen Kalantari","doi":"10.1016/j.ijhcs.2024.103316","DOIUrl":"10.1016/j.ijhcs.2024.103316","url":null,"abstract":"<div><p>Online peer-production communities (OPPCs) have witnessed producer conflicts that negatively impact their project quality and producer morale. In response to such issues, OPPCs have supported producers to self-manage conflict as its frequency is exceeding the capacity of volunteer moderators. In this paper, we solicit design guidelines reflecting producers’ requirements and perspectives for self-conflict management in an OPPC called OpenStreetMap (OSM). We use the OSM Changeset Discussions user interface – one of OSM’s tools designed to facilitate conflict management – as our target interface. We conduct co-design workshops to collect OSM mappers’ perspectives on the existing conflict management user interface (UI) and re-design alternatives based on mappers’ suggestions. We collect rich reflections on four design prompts covering the User Experience (UX) criteria of utility, usability, desirability, and adoptability, contrasting the current and alternative Changeset Discussion UI designs. Our results lead to two design guidelines: (1) provide gentle and non-intrusive reminders customized based on OSM’s mapper profile and (2) provide customizable mapper profile information displayed during online discussion. We discuss challenges associated with the co-designing process in an OPPC as OSM and how future studies should focus on making incremental changes based on user-participatory methods to minimize any user resistance.</p></div>","PeriodicalId":54955,"journal":{"name":"International Journal of Human-Computer Studies","volume":"190 ","pages":"Article 103316"},"PeriodicalIF":5.3,"publicationDate":"2024-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141410059","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信