International Journal of Hospitality Management最新文献_第8页

How anthropomorphism shapes restaurant customers’ consumption of plant-based meat alternatives: Perceptions, attitudes, and intention to visit 拟人化如何影响餐厅顾客对植物肉类替代品的消费：观念、态度和光顾意向

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2024-09-07 DOI: 10.1016/j.ijhm.2024.103898

Zhenxian Piao , Wei Wei , Lu Zhang

引用次数: 0

The relevance of vision sharing and innovative behavior on transformational leadership, charismatic influence and organizational citizenship behavior (OCB) 愿景分享和创新行为与变革型领导、魅力型影响力和组织公民行为（OCB）的相关性

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2024-09-07 DOI: 10.1016/j.ijhm.2024.103891

Chih-Hsing Liu , Wen-Pei Lin , Yen-Ling Ng , Ai-Ling Hsieh , Jun-You Lin

{"title":"The relevance of vision sharing and innovative behavior on transformational leadership, charismatic influence and organizational citizenship behavior (OCB)","authors":"Chih-Hsing Liu , Wen-Pei Lin , Yen-Ling Ng , Ai-Ling Hsieh , Jun-You Lin","doi":"10.1016/j.ijhm.2024.103891","DOIUrl":"10.1016/j.ijhm.2024.103891","url":null,"abstract":"<div><p>The growing emphasis on quality of life has propelled the development of and attention to the tourism and hospitality industry. However, this focus has also led to competitive challenges due to globalization and rapid market changes. This study employed a three-stage questionnaire method to distribute surveys and conducted a comparative analysis of 370 hotel employees. The research aimed to expand the literature by exploring the relationship between transformational leadership styles and organizational citizenship behaviour (OCB) theory in hotel management. The study revealed that transformational leadership indirectly influences organizational citizenship behaviour through the mechanisms of charm influences and individualized care. With regard to moderating effects, shared vision in the second stage positively moderated the relationship between charisma attribution and individualized consideration, and innovative behaviour positively moderated the relationship between individualized consideration and organizational citizenship behaviour. This relationship was evident in the third stage. Finally, a comparative analysis was conducted between the alternative and original models to reinforce the findings.</p></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-09-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142149351","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Gaps between customer compatibility and usage intentions: The moderation function of subjective norms towards chatbot-powered hotel apps 客户兼容性与使用意向之间的差距：聊天机器人酒店应用程序主观规范的调节功能

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2024-09-06 DOI: 10.1016/j.ijhm.2024.103910

Mohammad Shahidul Islam , Chai Ching Tan , Rupa Sinha , Kareem M. Selem

引用次数: 0

When and why do cuteness cues intensify the power of message framing in promoting pro-environmental behaviors? 可爱线索何时以及为何会加强信息框架在促进亲环境行为方面的作用？

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2024-09-04 DOI: 10.1016/j.ijhm.2024.103894

Miki I.T. Lei, Huiling Huang, Fiona X. Yang

{"title":"When and why do cuteness cues intensify the power of message framing in promoting pro-environmental behaviors?","authors":"Miki I.T. Lei, Huiling Huang, Fiona X. Yang","doi":"10.1016/j.ijhm.2024.103894","DOIUrl":"10.1016/j.ijhm.2024.103894","url":null,"abstract":"<div><p>Gain and loss message framing has been utilized to encourage consumers’ pro-environmental behaviors in the hospitality and tourism industries. However, little is known about when and why presenting different types of cuteness cues influences the relative effectiveness of gain-framed and loss-framed messages, despite the commonness of cuteness cues in the service environment. To address this gap, this research examines the interaction effects between message framing (gain vs. loss) and cuteness type (kindchenschema vs. whimsical) on consumers’ pro-environmental responses. Through three cross-cultural studies using the experimental design approach, our results show that when kindchenschema cuteness cues are present, loss-framed (vs. gain-framed) messages generate more favorable pro-environmental responses. In contrast, gain-framed (vs. loss-framed) messages are more effective when whimsical cuteness cues are present. Moreover, results from the mediation analyses revealed that the sense of feeling right is the underlying mechanism explaining these effects. These findings provide critical implications for theory and practice.</p></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142128569","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Hotel demand forecasting with multi-scale spatiotemporal features 利用多尺度时空特征预测酒店需求

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2024-09-02 DOI: 10.1016/j.ijhm.2024.103895

Weimin Zheng, Cheng Li, Zuohua Deng

引用次数: 0

Corrigendum to “You’re the Only One, or Simply the Best. Hotels differentiation, competition, agglomeration, and pricing” [Int. J. Hosp. Manag. 85 (2020) 102362] 你是唯一，还是最好。酒店差异化、竞争、集聚和定价" [Int. J. Hosp. Manag.

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2024-09-01 DOI: 10.1016/j.ijhm.2024.103888

Manuel Sánchez-Pérez , María Dolores Illescas-Manzano , Sergio Martínez-Puertas

引用次数: 0

Thriving at work as a mediator between high-performance human resource practices and innovative behavior in the hotel industry: The moderating role of self-enhancement motive 工作中的欣欣向荣是酒店业高绩效人力资源实践与创新行为之间的中介：自我提升动机的调节作用

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2024-08-31 DOI: 10.1016/j.ijhm.2024.103897

Muhammad Waheed Akhtar , Osman M. Karatepe , Elisa Rescalvo-Martin , Muhammad Rizwan

{"title":"Thriving at work as a mediator between high-performance human resource practices and innovative behavior in the hotel industry: The moderating role of self-enhancement motive","authors":"Muhammad Waheed Akhtar , Osman M. Karatepe , Elisa Rescalvo-Martin , Muhammad Rizwan","doi":"10.1016/j.ijhm.2024.103897","DOIUrl":"10.1016/j.ijhm.2024.103897","url":null,"abstract":"<div><p>Our study proposes and tests a moderated mediation model. The objectives of our study are to assess: (a) thriving at work as a mediator between high-performance human resource practices (HPHRPs) and innovative behavior; (b) self-enhancement motive as a moderator between HPHRPs and thriving at work; and (c) self-enhancement motive as a moderator regarding the indirect positive effects of HPHRPs on innovative behavior via thriving at work. Data were collected from hotel managers and their frontline employees. The findings from partial least squares structural equation modeling reveal that thriving at work is a mediator between HPHRPs and innovative behavior, while self-enhancement motive strengthens the positive link between HPHRPs and thriving at work. Self-enhancement motive strengthens the indirect positive effects of HPHRPs on innovative behavior via thriving at work. Our study presents implications for managers and theoretical implications that focus on the test of unexplored moderating and moderated mediating effects mentioned above.</p></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142096873","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Impacts of CSR autonomy, self-expressiveness and hedonic value of CSR activity on guest citizenship and hotel brand preference 企业社会责任自主性、自我表达能力和企业社会责任活动的享乐价值对宾客公民意识和酒店品牌偏好的影响

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2024-08-31 DOI: 10.1016/j.ijhm.2024.103892

Rojanasak Chomvilailuk , Kenneth Butcher

{"title":"Impacts of CSR autonomy, self-expressiveness and hedonic value of CSR activity on guest citizenship and hotel brand preference","authors":"Rojanasak Chomvilailuk , Kenneth Butcher","doi":"10.1016/j.ijhm.2024.103892","DOIUrl":"10.1016/j.ijhm.2024.103892","url":null,"abstract":"<div><p>Recruiting guests to participate in corporate social responsibility (CSR) activities during a vacation presents a dilemma for hotel managers – will such requests spoil a holiday? The study is significant because of increased investment by hotels in CSR activities and greater inclusion of hotel guests in CSR activities. We extend psychological wellbeing theory to evaluate the relative importance of CSR autonomy in enhancing guest engagement. A scenario based on a guest’s return to an actual hotel recently visited was designed and a convenience sample of 249 survey respondents analyzed using structural equation modeling. While hedonic value of the CSR activity provided the greatest effect on brand preference, both self-expressiveness and CSR autonomy significantly impacted brand preference. Effects for all constructs were mediated through cocreated citizenship behavior. The study has substantial theoretical implications for scholars and practical implications for CSR marketing communication campaigns to guests conducted by hotel managers and non-governmental organizations.</p></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142096872","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Conceptualizing the role of virtual service agents in service failure recovery: Guiding insights 虚拟服务代理在服务故障恢复中的作用概念化：指导性见解

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2024-08-22 DOI: 10.1016/j.ijhm.2024.103889

Salman Majeed , Woo Gon Kim , Rawan Nimri

引用次数: 0

How does authentic leadership drive hotel employees to innovate? A cross-level influencing process 真正的领导力如何推动酒店员工创新？跨层级的影响过程

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2024-08-22 DOI: 10.1016/j.ijhm.2024.103890

Qingjin Lin

引用次数: 0