International Journal of Hospitality Management最新文献_第7页

A systematic review of solo dining research 对独自用餐研究的系统回顾

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-05-13 DOI: 10.1016/j.ijhm.2025.104226

Huiling Huang, Scarlett Sijia Feng, IpKin Anthony Wong

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Adoption of semiautonomous food delivery robots: Employee experiences and workplace adaptation 采用半自动送餐机器人：员工体验和工作场所适应

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-05-13 DOI: 10.1016/j.ijhm.2025.104274

Somang Min , Jennifer E. Martinez , Betsy Bender Stringam

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Unpacking the link between servant leadership and followers’ helping behavior: The mediating role of followers’ servant attitude and the moderating effect of relational identity 仆人式领导与下属帮助行为的关系解析：下属仆人态度的中介作用及关系认同的调节作用

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-05-13 DOI: 10.1016/j.ijhm.2025.104263

Inam Ul Haq , Umair Tanveer , Muhammad Umer Azeem

{"title":"Unpacking the link between servant leadership and followers’ helping behavior: The mediating role of followers’ servant attitude and the moderating effect of relational identity","authors":"Inam Ul Haq , Umair Tanveer , Muhammad Umer Azeem","doi":"10.1016/j.ijhm.2025.104263","DOIUrl":"10.1016/j.ijhm.2025.104263","url":null,"abstract":"<div><div>Given the importance of service orientation in the hospitality sector, this study investigates the process through which servant leaders develop follower’s servant attitude and helping behavior. In particular, we argue that followers observe and emulate their servant leaders' service-oriented approach, leading them to internalize this attitude and engage in helping behaviors toward their colleagues. Furthermore, this process is stronger among followers who develop a strong relational identity with their leader. In such cases, the followers’ relational need for close association with the leader compels them to adopt a service attitude. To test these predictions, we draw from time-lagged, multi-source field survey data collected from 222 leader-follower dyads across several hospitality sector organizations in Pakistan. The results support our predictions: servant leadership positively predicts followers’ servant attitude, which in turn steers them to engage in helping behaviors. Additionally, followers’ relational identity invigorates the positive effects of servant leadership on followers’ servant attitudes. These findings provide important insights for organizations and leaders in cultivating a service climate and eliciting helpful behavior at work.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"130 ","pages":"Article 104263"},"PeriodicalIF":9.9,"publicationDate":"2025-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143942670","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Multi-level investigation of the mechanism of the relationship between hotel resilient leadership and performance: The cross-level moderating effect of adaptation strategies 酒店弹性领导与绩效关系的多层次机制研究：适应策略的跨层次调节作用

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-05-13 DOI: 10.1016/j.ijhm.2025.104251

Ya-Jen Cheng , Chih-Ching Teng

{"title":"Multi-level investigation of the mechanism of the relationship between hotel resilient leadership and performance: The cross-level moderating effect of adaptation strategies","authors":"Ya-Jen Cheng , Chih-Ching Teng","doi":"10.1016/j.ijhm.2025.104251","DOIUrl":"10.1016/j.ijhm.2025.104251","url":null,"abstract":"<div><div>The impact of the COVID-19 pandemic has underlined the significant role of resilient leadership in the recovery of the hotel business. However, few multi-level investigations have been performed on the effects of resilient leadership on the consequential variables. This study proposes a perspective of resilient leadership to theorize employee variables (i.e. employee resilience capability and belief restoration) and team variables (i.e., adaptation strategies) on hotel performance of employees and teams. The research sample consists of 210 teams of total 793 employees from Taiwanese tourist hotels. The data are analyzed using SEM and HLM. The analytical results indicate that resilient leadership influences adaptation strategies, team performance and employee resilience capability. This study identifies the cross-level moderating effect of adaptation strategies as affecting the relationship between employee resilience capability and belief restoration. Finally, this study performs a multi-level investigation to identify the mechanism of the relationship between resilient leadership and hotel performance.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"130 ","pages":"Article 104251"},"PeriodicalIF":9.9,"publicationDate":"2025-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143942671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Happy employees, happy customers: The role of workplace fun activities on frontline employees’ service performance 快乐员工，快乐客户：职场娱乐活动对一线员工服务绩效的影响

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-05-13 DOI: 10.1016/j.ijhm.2025.104268

Mengyuan Chen , Yijiao Ye , Haoyu Cheng , Na Li

引用次数: 0

Psychological capital as a key driver of green capabilities, innovation, and hotel competitive advantage 心理资本是绿色能力、创新和酒店竞争优势的关键驱动因素

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-05-12 DOI: 10.1016/j.ijhm.2025.104235

Yung-Chuan Huang , Chih-Hsing Liu

引用次数: 0

A comprehensive conceptual model of single-serve wine consumption behavior in restaurants 饭店单杯酒消费行为的综合概念模型

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-05-12 DOI: 10.1016/j.ijhm.2025.104244

Johan Bruwer , Craig Lee

{"title":"A comprehensive conceptual model of single-serve wine consumption behavior in restaurants","authors":"Johan Bruwer , Craig Lee","doi":"10.1016/j.ijhm.2025.104244","DOIUrl":"10.1016/j.ijhm.2025.104244","url":null,"abstract":"<div><div>Single-serve wine by-the-glass (WBG) restaurant menu options remain an untapped opportunity that will benefit from a more holistic approach to hospitality management research. Our study therefore develops a theory-based motivational process model to contribute to extant hospitality management theory. This model depicts the intricate interplay of the core motivations that shape consumers’ perceptions and behavior towards WBG in the restaurant domain. Following scale validation and structural equation modelling analysis of 411 restaurant consumers’ responses, we determine how the core consumer behavioral psychology-based constructs of product involvement, risk perception, and information processing, affect consumers’ WBG consumption behavior in a restaurant setting. Our findings show how different product involvement types influence consumer behavior within a WBG purchase context. We provide new evidence suggesting a nuanced relationship between risk factors and information seeking. Our exploratory moderation analysis indicates that relationships within our theoretically derived model can be influenced by the presence of sub-groups, such as gender.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"130 ","pages":"Article 104244"},"PeriodicalIF":9.9,"publicationDate":"2025-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143935275","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Cross-border mergers and acquisitions activity in the tourism industry: A spatial econometrics analysis 旅游业跨境并购活动：空间计量经济学分析

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-05-12 DOI: 10.1016/j.ijhm.2025.104238

Muhammad Farooq Ahmad , Christos Alexakis , Saqib Aziz , Konstantinos Eleftheriou

引用次数: 0

Beyond the stars: Unpacking the impact of score-textual inconsistency of online reviews on hotel performance 超越星级：剖析在线评论的分数与文本不一致对酒店绩效的影响

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-05-12 DOI: 10.1016/j.ijhm.2025.104271

Ping Wang , Hailin Zhang , Xina Yuan , Xiulin Zhang

引用次数: 0

Social bonds in family-run hotels – A driver for innovation in response to external disruptions? 家族经营酒店的社会纽带——应对外部干扰的创新驱动力？

IF 9.9 1区管理学

International Journal of Hospitality Management Pub Date : 2025-05-12 DOI: 10.1016/j.ijhm.2025.104275

Christoph Pachucki , Anna M. Burton , Birgit Pikkemaat

{"title":"Social bonds in family-run hotels – A driver for innovation in response to external disruptions?","authors":"Christoph Pachucki , Anna M. Burton , Birgit Pikkemaat","doi":"10.1016/j.ijhm.2025.104275","DOIUrl":"10.1016/j.ijhm.2025.104275","url":null,"abstract":"<div><div>Prior research agrees on the distinctive resource endowment of family-run hotels resulting from the interplay between the family and business system. Nevertheless, there is a research gap concerning the specific role of social resources in the innovativeness of family firms in the context of external disruptions. Utilizing semi-structured interviews, this explorative study provides an in-depth understanding of how social resources facilitate innovative responses to disruptive events. Results show that social resources of family-run hotels on two levels – internal and external – foster digital, business model, guest retention, and sustainable innovations. Internal social resources, like emotional support and collaborative decision-making within families, boost resilience and creative problem-solving. External social resources, including strong community networks and stakeholder relationships, enhance the firms' capacity to adapt by facilitating resource sharing and institutional support. Our findings enhance resource-based theory by contributing to the understanding of social resources enabled innovation in family hospitality firms.</div></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"130 ","pages":"Article 104275"},"PeriodicalIF":9.9,"publicationDate":"2025-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143935272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0