{"title":"Design thinking impact on value creation and value capture on innovation projects","authors":"Gabriel Delage e Silva, Eduardo Zancul","doi":"10.1111/caim.12565","DOIUrl":"10.1111/caim.12565","url":null,"abstract":"<p>Design thinking has proven to be an effective approach to driving innovation in diverse contexts and has attracted increasing interest from scholars and practitioners. However, the plurality of points of view about design thinking can bring diffuse understandings and hinder a cohesive perspective on the construct. This work continues the research stream to provide greater specificity about design thinking practice. The paper focuses on new solution development projects, investigating how design thinking contributes to advance from value creation to value capture—which are two fundamental achievements of successful innovations. Based on three in-depth case studies of new product development conducted in healthcare innovation projects, this work indicates that design thinking is more prone to promoting value creation rather than value capture. Design thinking principles work as a compass that guides the development team, getting clues from users to direct the value creation. In addition, the study shows the importance of complementing design thinking with specialist knowledge to build solutions that can create value. Finally, the study shows that value capture is not an immediate outcome of design thinking. Therefore, this work indicates the need to complement design thinking with business-oriented approaches to provide market-related results.</p>","PeriodicalId":47923,"journal":{"name":"Creativity and Innovation Management","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2023-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46836864","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The business of business is…. complex and paradoxical!","authors":"René Chester Goduscheit, Jennie Björk, Harry Boer","doi":"10.1111/caim.12569","DOIUrl":"10.1111/caim.12569","url":null,"abstract":"","PeriodicalId":47923,"journal":{"name":"Creativity and Innovation Management","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2023-07-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44345426","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"What can economic coordination do for creativity and well-being?","authors":"Silvia Sacchetti","doi":"10.1111/caim.12564","DOIUrl":"10.1111/caim.12564","url":null,"abstract":"<p>The scope of this paper is contributing to unveiling how economic organizing can be more humanistic by delving into ideas of well-being and advancing them through the concepts of creativity. Accordingly, our contribution reflects on how designing and implementing organizations and processes inspired to creativity can ameliorate the life of participants. We therefore analyse issues of economic coordination through fundamental mechanisms elaborated by organizational economists (market exchange, organized hierarchies) and associate them with diverse consequences in terms of creative capacity. Illustrations are taken from the creative sectors. The creativity dimension (as an outcome) assumes especial relevance in our analysis, not only or primarily because of its potential link with competitiveness and economic prosperity (as in the current economic approach to creativity) but mostly because of the connections with the creation of a public good in the form of well-being and value for the public.</p>","PeriodicalId":47923,"journal":{"name":"Creativity and Innovation Management","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/caim.12564","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44262740","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"To what extent does organizational learning influence the stakeholder pressure–green procurement nexus? Evidence from Ghana","authors":"Priscilla Tuffour, Guangyu Chen, Richard Adu Agyapong, Assila Abdallah, Evans Opoku-Mensah","doi":"10.1111/caim.12566","DOIUrl":"10.1111/caim.12566","url":null,"abstract":"<p>The United Nations has described global warming as reaching a code red point for humanity and requires drastic measures to avert further terrible warming. Green procurement practices have been recognized as sustainable measures towards a low carbon trajectory, yet its implementation is still at the embryonic stage mainly due to weaknesses in organizational creativity skills and learning strategies. For the first time, we provide a theoretical framework that links stakeholder pressure, organizational learning, green procurement, and environmental performance within a public–private partnership environment. The analysis in this study is performed using the partial least square structural equation modelling and a sample of 295 respondents from Ghanaian infrastructure projects. Overall, we have found that exploratory and exploitative learning are necessary to translate stakeholder pressure to implement green procurement practices effectively. Also, firms that yield to stakeholder pressure develop their creative skills and increase their environmental performance. We recommend that managers should consider frequent market research and consistent stakeholder dialogue to create a culture of learning towards green practice implementation and promote environmental sustainability.</p>","PeriodicalId":47923,"journal":{"name":"Creativity and Innovation Management","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2023-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41991544","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Christopher Garrelfs, Carsten Schultz, Marie Luengen
{"title":"Employee acceptance of disruptive service innovations at the frontline: The role of collective sensemaking processes","authors":"Christopher Garrelfs, Carsten Schultz, Marie Luengen","doi":"10.1111/caim.12563","DOIUrl":"10.1111/caim.12563","url":null,"abstract":"<p>Acceptance of service innovation by frontline employees is a challenging issue, especially if such innovations have the potential to disrupt existing value creation models and individual competencies. Disruptive service innovations are often (1) characterized by a high degree of innovativeness related to significant changes in technology and in the market and (2) may be introduced by technology manufacturers as new service market entrants that cause a competitive threat to the existing service provision. We argue that such innovations challenge frontline employees' focus on routines and standardized service operating procedures. The perceived threat and resulting high levels of uncertainty may inhibit innovation acceptance. Our study follows a collective sensemaking perspective, paying special attention to investigating the moderating role of (1) the exchange of operational information within a workgroup and (2) a firm's entrepreneurial orientation. Whereas the former may increase frontline employees' preference for incremental improvements, the latter may help to increase the acceptance level of potentially more disruptive innovations. We test our theoretically derived hypotheses with an experimental vignette study of 671 frontline employees in the field of audiology, a health care market particularly affected by both more radical and market entrant innovations. Results show that a high degree of innovativeness has a negative effect on innovation acceptance. Frontline employees accept radical innovations less readily than incremental innovations. A competitive threat from new technology manufacturers in the supply chain does not lead to a lower innovation acceptance level. The moderation results indicate significant effects of both information exchange and entrepreneurial orientation. Intensive information exchange within the workgroup strengthens the negative relationship between the degree of innovativeness and innovation acceptance. In contrast, a high degree of entrepreneurial orientation weakens the negative relationship between a competitive threat and innovation acceptance.</p>","PeriodicalId":47923,"journal":{"name":"Creativity and Innovation Management","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/caim.12563","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42759505","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Maximilian Perez Mengual, Frank Danzinger, Angela Roth
{"title":"Physical interaction platforms: A taxonomy of spaces for interactive value creation","authors":"Maximilian Perez Mengual, Frank Danzinger, Angela Roth","doi":"10.1111/caim.12557","DOIUrl":"10.1111/caim.12557","url":null,"abstract":"<p>Physical interaction platforms (PIPs) such as living labs, innovation hubs and fab labs can play a key role for complex innovation tasks in the context of grand challenges. Although research focuses predominantly on aspects like collaboration within and organization of these spaces, little research has shed light on the development process of the PIP itself. This paper aims to contribute to innovation literature by identifying essential dimensions for the design and sustainable operation of PIPs. We use and transfer conceptual knowledge and empirical evidence in an iterative taxonomy development process. Five iterations were performed: (1) initial screening of PIPs, (2) an expert workshop, systematic literature reviews on (3) platform classifications and (4) on platform-mediated value creation, and (5) a taxonomy evaluation by practitioners. The resulting PIP taxonomy consists of 18 design dimensions summarized in five groups: physical architecture, platform actors, key-value propositions, value creation and revenue logic. It contributes with (1) a tangible framework for PIP concept development building on established design dimensions from platform-, business model- and value creation literature. (2) It emphasizes criteria that require thorough reflection in the design phase (e.g., IP rights), enabling practitioners to identify and overcome critical issues early.</p>","PeriodicalId":47923,"journal":{"name":"Creativity and Innovation Management","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2023-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/caim.12557","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45708953","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Xiaoyan Zhang, Fabio Antonialli, Sylvie Mira Bonnardel, Olivier Bareille
{"title":"Where business model innovation comes from and where it goes: A bibliometric review","authors":"Xiaoyan Zhang, Fabio Antonialli, Sylvie Mira Bonnardel, Olivier Bareille","doi":"10.1111/caim.12558","DOIUrl":"10.1111/caim.12558","url":null,"abstract":"<p>Business model innovation (BMI) has been evolving as a burgeoning topic in academia and business practice for over two decades. In recent years, knowledge production within the BMI field is accelerating at a tremendous rate, making it hard to keep up with the state of the art. Given its broad literature coverage and the systematic and reproducible process of applying statistical and quantitative techniques, the bibliometric review can complement existing structured literature reviews by providing a holistic view of BMI research, identifying new research gaps and deriving new perspectives to address emerging challenges. This study investigated 1032 BMI-related publications from 2000 to 2021 with bibliometric techniques of citation, co-citation, bibliographic coupling and the co-occurrence of keywords analyses, aiming to develop a theoretical framework of BMI, understand the evolutionary nuances, capture emerging trends and set a future research agenda. Finally, this study advocates that future research could revisit the role of the BMI concept as a tool for achieving sustainable business development.</p>","PeriodicalId":47923,"journal":{"name":"Creativity and Innovation Management","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2023-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45110634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The theory and practice of creativity and innovation management—Past, present and future","authors":"Harry Boer, Jennie Björk, René Chester Goduscheit","doi":"10.1111/caim.12556","DOIUrl":"10.1111/caim.12556","url":null,"abstract":"","PeriodicalId":47923,"journal":{"name":"Creativity and Innovation Management","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2023-04-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48774091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nikolina Dragičević, Tomislav Hernaus, Rongbin W. B. Lee
{"title":"Service innovation in Hong Kong organizations: Enablers and challenges to design thinking practices","authors":"Nikolina Dragičević, Tomislav Hernaus, Rongbin W. B. Lee","doi":"10.1111/caim.12555","DOIUrl":"10.1111/caim.12555","url":null,"abstract":"<p>East-Asian practitioners aspiring to engage in the design thinking (DT) practice—a human-centred approach to innovation developed and primarily used in Western cultures—may experience a “cultural clash” or “cultural misfit” that may inhibit the acceptance of DT logic. To tap into this still underexplored terrain, this qualitative study explores the enablers and challenges of effective DT practice in achieving service innovation in Hong Kong organizations. Based on a dozen in-depth interviews, we identified numerous sociocultural and institutional enablers and challenges, which we interpreted based on the postulates of structuration theory proposed by Giddens. Our conceptualization and empirical investigation of DT through a practice lens offers a new perspective when studying the contextual antecedents of DT. Specifically, the findings show that the choice to engage in DT practice is shaped by cultural specifics in the plurality of influences that move beyond the Western perspective and previous DT studies. From a practical point of view, our research informs policymakers and managers about the importance of being culturally sensitive and humanizing digital transformation when organizing service innovation.</p>","PeriodicalId":47923,"journal":{"name":"Creativity and Innovation Management","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2023-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46644101","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Who captures value from hackathons? Innovation contests with collective intelligence tools bridging creativity and coupled open innovation","authors":"Issam Attalah, Petra A. Nylund, Alexander Brem","doi":"10.1111/caim.12552","DOIUrl":"10.1111/caim.12552","url":null,"abstract":"<p>Balancing value creation and value capture is a fundamental strategic issue for the management of open innovation. Insufficient compensation for created value may hinder the participation of a firm or individual in open innovation. It can thus provide an obstacle to the open innovation process as a whole. Hackathons provide an attractive setting for studying value appropriation in open innovation by actors of different types and with varying bargaining power. We define hackathons as idea competitions on specific topics in the form of a time-limited event. These competitions have gained more popularity throughout the years and have recently become more prominent. Therefore, an abductive empirical study was carried out in an international set-up with multiple embedded cases of hackathons. Results indicate that hackathons offer coupled open innovation processes. The value captured by the initiator of a hackathon in the form of inbound open innovation is balanced by outbound knowledge flows towards participants as well as with sideways knowledge flows between participants, which are a result of the generation of collective intelligence. Collective intelligence is thus identified as an alternative mechanism for value capture from open innovation.</p>","PeriodicalId":47923,"journal":{"name":"Creativity and Innovation Management","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2023-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/caim.12552","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46161703","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}