Asia Pacific Management Review最新文献

{"title":"Effect of perceived overqualification on work performance: Influence of moderator and mediator","authors":"Md. Kafil Uddin ,&nbsp;Mohammad Tahlil Azim ,&nbsp;Mohammed Rafiqul Islam","doi":"10.1016/j.apmrv.2022.10.005","DOIUrl":"10.1016/j.apmrv.2022.10.005","url":null,"abstract":"<div><p>This cross-sectional quantitative study explores the influence of perceived overqualification (POQ) on work performance (WP) with the mediating effect of job crafting (JC) and the moderating effect of perceived organizational support (POS). Data were collected from a sample of 276 female corporate executives working in different organizations in Bangladesh. SPSS version 25 was used to analyze the demographic information. The relationships among the constructs were determined through regression analysis. Mediating and moderating effects are explained using Hayes’ SPSS Model 4 and Model 1 process macro, respectively. The results show that POQ has a negative influence on the WP of female corporate employees in Bangladesh. Moreover, JC has a mediating effect on the overqualification and WP relationship, whereas POS did not show a substantial moderating effect on the relationship between POQ and JC. We suggest that human resource managers should be cautious before employing overqualified employees and look for avenues to take advantage of the overqualified employees through empowerment, delegation, recognition, flexibility, and family-friendly policies. Given the mixed evidence of the effect of POQ on employee attitudes and behavior, it attempts to verify the POQ–work performance relationship through JC, which is an unexplored avenue of research. Furthermore, exploring the moderating role of POS in the POQ–work performance connection is a novel endeavor.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 3","pages":"Pages 276-286"},"PeriodicalIF":4.4,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44666770","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Evaluation of students’ satisfaction toward an adopted learning management system at Indiana Aerospace University: A structural equation modelling approach","authors":"Harold Toring ,&nbsp;Giovanni Legaspi ,&nbsp;Jerryford Omolon ,&nbsp;Rodnie Amadeo ,&nbsp;Estrellita Amadeo ,&nbsp;Queenie Opolentisima ,&nbsp;Vicente Barina ,&nbsp;Truman Cacho ,&nbsp;Flordeliza Illustrimo ,&nbsp;Sylvester Cortes","doi":"10.1016/j.apmrv.2022.12.002","DOIUrl":"10.1016/j.apmrv.2022.12.002","url":null,"abstract":"<div><p>The global health crisis caused by COVID-19 has forced the migration of classes to online education with the help of learning management system. As students are the key stakeholders who will determine the adoption or usage of it, their perceptions of it need to be considered. In this regard, this study aims to evaluate students' satisfaction toward BrightSpace, an adopted LMS by Indiana Aerospace University, using Nguyen's (2021) LMS satisfaction model, with sex and year levels added as moderating variables. Using a quantitative cross-sectional survey design, 602 students from different degree programs participated in an online survey deployed using Google Forms. The survey aimed to test the influence of system content, instruction information, interaction, and technology quality on students' perceived LMS usefulness, and the influence of perceived usefulness on students' LMS satisfaction. The findings of structural equation modeling suggest that system content, interaction, and technology quality significantly and positively influenced students' perceived usefulness, subsequently leading to their satisfaction with the LMS. Results further revealed that sex is a moderating variable that influences the relationships between system content and instruction information with students' perceived usefulness of the LMS. Also, year level is a moderating variable of the relationships between system content and interaction with their perceived usefulness of the LMS. In conclusion, this study reveals the model's usefulness in understanding the factors influencing students' satisfaction with an LMS. Consequently, the results offer practical implications for practitioners in designing and increasing LMS satisfaction to create a more effective learning environment.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 3","pages":"Pages 336-346"},"PeriodicalIF":4.4,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48570478","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Operating efficiency of accounting firms based on different perspectives of human resource structures","authors":"Chia-Chi Lee","doi":"10.1016/j.apmrv.2022.10.003","DOIUrl":"10.1016/j.apmrv.2022.10.003","url":null,"abstract":"&lt;div&gt;&lt;p&gt;This paper evaluates the operating efficiency of accounting firms from five perspectives of human resource allocations by sampling a total of 42 large accounting firms listed in the 2013 Survey Report on Accounting Firms compiled by the Financial Supervisory Commission. The paper adopts the three analytical models—CCR (Charnes, Cooper, and Rhode model), BCC (Banker, Charnes, and Cooper model), and Super SBM (a slack-based measure of super-efficiency)—in the data envelopment analysis (DEA) framework. The four revenue streams—auditing publicly listed companies, tax advisory services, management consulting, and business registration and others—are defined as outputs in the empirical study. On the other hand, human resource metrics are referred to as Inputs. These metrics are either financial (wages) or non-financial (job positions, education, age, business services, and CPA licenses). According to the research findings, 22 out of the 42 sampled accounting firms are operationally efficient, while seven are inefficient when measured using the five constructs of human resource inputs. In terms of the overall operating efficiency, the average efficiency values in the CCR model are the highest when measured with education, age, and practice as the three constructs of human resources. In the Super SBM model, the average efficiency values are the highest when evaluated with practice, education, and age. The efficient accounting firms are mostly measured using the human resource constructs of education (34 firms), age (32 firms), and job positions (30 firms). For both efficient and inefficient firms, tax advisory services and auditing publicly listed companies are the two major sources of revenue and competitive advantage. Meanwhile, the management consulting business still requires extra effort. This paper suggests that accounting firms should spend more on wages as an input in order to enhance employees' loyalty and boost their willingness to work. The non-financial human resource metrics for efficient firms are partners, master's degrees, 25–34 years old, and auditing services; employees without CPA licenses are, in fact, the major contributor to operating efficiency. Managers are advised to assign important tasks to these employees and provide them with generous remunerations and benefits so as to retain these high-caliber professionals and motivate them to create revenues for different businesses. The non-financial human resource metrics for inefficient accounting firms are associates, university degrees, 25–34 years old, and auditing services; employees with CPA licenses are the major contributor to operating efficiency. Thus, managers should fully utilize this human resource and empower them to go the extra mile in boosting revenue streams and improving service quality. Finally, neither the change in input attributes nor the application of different DEA models alters the outcome of performance evaluations. Moreover, this paper expects to prov","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 3","pages":"Pages 253-266"},"PeriodicalIF":4.4,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48598347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How work passion and job tenure mitigate the effect of perceived organizational support on organizational identification of flight attendants during the COVID-19 pandemic","authors":"Pornprom Suthatorn ,&nbsp;Peerayuth Charoensukmongkol","doi":"10.1016/j.apmrv.2022.12.003","DOIUrl":"10.1016/j.apmrv.2022.12.003","url":null,"abstract":"<div><p>Grounded in Herzberg's motivation-hygiene theory, this research examines whether the characteristics of flight attendants in terms of work passion and job tenure moderate the effect of perceived organizational support on organizational identification. Data was collected from 307 flight attendants among the five domestic airlines based in Thailand during the COVID-19 pandemic. This study used the partial least squares structural modeling to analyze the data. The results confirmed the positive association between perceived organizational support on organizational identification. However, the results from the moderating effect analysis indicate that perceived organizational support tends to have a weaker positive effect on organizational identification for the flight attendants who demonstrate high work passion and for the flight attendants with long tenure. As a theoretical contribution, the study extends the knowledge from prior research by proposing the boundary conditions in terms of individual characteristics to explain why different groups of employees may not be motivated by organizational support to the same degree.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 3","pages":"Pages 347-357"},"PeriodicalIF":4.4,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45422247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Is quantifying performance excellence really profitable? An empirical study of the deployment of the Baldrige Excellence Measurement Model in Indonesia","authors":"Mahameru Rosy Rochmatullah ,&nbsp;Rahmawati Rahmawati ,&nbsp;Agung Nur Probohudono ,&nbsp;Wahyu Widarjo","doi":"10.1016/j.apmrv.2022.10.006","DOIUrl":"10.1016/j.apmrv.2022.10.006","url":null,"abstract":"<div><p>Numerous studies continue to debate the financial benefits of employing the Baldrige Excellence Measurement Model (BEM) for a business. This paper aims to explore this issue by studying the implementation of BEM in Indonesian State-Owned Enterprises (SOEs) in 2013–2019 (t). More specifically, we analyze the relationship between the BEM in the current year (t) and the financial performance in the previous year (2012–2018/t-1) and the following year (2014–2020/t+1) using non-financial performance as a mediating variable. This method is intended to discover whether measuring the results for the current year considers the company's performance from the previous year and stimulates progress in the following year. This quantitative study is based on a sample of 174 firms and 3654 observational data points. Employing partial least square–path modeling (PLS-PM), we find that BEM deployment is strongly related to non-financial performance as measured by corporate social responsibility activities, customer satisfaction, workforce quality, and total productivity. Nevertheless, this relationship does not predict financial success for the company, as measured by profitability, financial leverage risk, and shareholder return. Other findings indicate that the BEM on SOEs is not implemented properly, as evidenced by an unbalanced weight score between financial and non-financial performance, non-independent examiners, and political interests at the leadership level. Hence, SOEs are unlikely to gain financially from BEM deployment. A more specific explanation is presented in the discussion and implication sections.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 3","pages":"Pages 287-298"},"PeriodicalIF":4.4,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45064862","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"An integrative model of information processing and contextual factors on exploring information systems outsourcing success","authors":"Ying Chieh Liu ,&nbsp;Chi Ming Kevin Huang ,&nbsp;Yuh-Shihng Chang ,&nbsp;Hsin-Mei Lin ,&nbsp;Ping-Liang Chen","doi":"10.1016/j.apmrv.2022.12.001","DOIUrl":"10.1016/j.apmrv.2022.12.001","url":null,"abstract":"<div><p>Information Systems (IS) outsourcing contracts often fail to deliver the planned business benefits. One major reason is that organizations have poor understanding of outsourcing. This study examined IS outsourcing success by integrating Information Processing Theory with four contextual factors (three organizational readiness factors: IT skills readiness, financial readiness and technology readiness, and one moderator factor: environmental dynamism). We collected 216 questionnaires to validate the proposed hypotheses. The statistical analysis revealed three findings. First, the fit between task uncertainty and organizational structural mechanism was significantly related to IS outsourcing success. Second, the negative moderating power of environmental dynamism on the relationship of IS outsourcing success with the fit between task uncertainty and organizational structural mechanism was significant. Finally, the three organizational readiness factors were significantly related to IS outsourcing success. This study provided new insights on the future development of Information Processing Theory and the improvement of IS outsourcing project performance.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 3","pages":"Pages 327-335"},"PeriodicalIF":4.4,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49098063","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The construction of the strategy selection behavior of online food delivery platform based on the tripartite evolutionary game model","authors":"Hsi Tse Wang","doi":"10.1016/j.apmrv.2022.12.004","DOIUrl":"10.1016/j.apmrv.2022.12.004","url":null,"abstract":"<div><p>The developments of digital technology have strengthened the diversified interaction and coordination among industries, consumers, and suppliers. These have boosted the rapid rise of online food delivery platforms, thus creating an ecosystem connecting restaurants and consumers. The rise of online food delivery platforms not only gives consumers more options but also enables restaurants to discover more potential consumers through platform resources. While the rise of delivery platforms is a trend, it has numerous challenges. To explore these problems, this study collects relevant parameters, a tripartite evolutionary game model among platforms, restaurants, and consumers based on the participants’ bounded rationality is established. Meanwhile, the dynamic changes of the strategy evolution within the three groups are described and the equilibrium point through the replicator dynamics equation is solved. This study adopts the Jacobian matrix to analyze the stability of the equilibrium point of the evolutionary game to determine the main factors of the best strategy. In addition, the numerical simulation analysis is used to analyze the evolution path and equilibrium state among these three groups. The results show that if the additional expected benefits of using high-efficiency platforms are improved, consumers will be willing to choose delivery platforms. In order to increase the expected benefits of consumers using the delivery platform, it can provide a variety of meal choices, or allow consumers to choose a variety of different payment methods. This study analyzes the strategy selection behavior of the three groups and proposes managerial implications so that strategic advices can be provided.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 3","pages":"Pages 316-326"},"PeriodicalIF":4.4,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46319034","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Positioning through visual merchandising: Can multi-brand outlets do it?","authors":"Siddarth Singh Bist,&nbsp;Neha Mehta","doi":"10.1016/j.apmrv.2022.10.004","DOIUrl":"10.1016/j.apmrv.2022.10.004","url":null,"abstract":"<div><p>With rising competition in the apparel retail industry in India, multi-brand outlets need to create a particular store image in consumers' minds to ensure consumer loyalty and sales. Past studies indicate the impact of visual merchandising (VM) on store image, but few studies discuss how VM can help in-store positioning. The current study explores how VM elements can be used for store positioning. The study employed a survey-based approach using a structured questionnaire to find the perception of 385 males and females of the 18–25 age groups belonging to one of India's largest cities, Ahmedabad, regarding VM The multi-branded retail outlets selected for the study were - Pantaloons, Westside, Ahmedabad Central, Brand Factory, and Shoppers Stop. The VM elements identified through a literature review were - atmospherics, window display, mannequin display, product display, signages, fixtures, and store props. In addition, discriminant analysis was used to generate a perceptual map, which revealed the unique position of each store in the consumer's mind based on different VM elements. Findings suggest that different combinations of VM elements can help multi-branded retail stores position themselves successfully in the shoppers' minds.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 3","pages":"Pages 267-275"},"PeriodicalIF":4.4,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43565167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Does interconnectivity matter? An integration model of agro-tourism development","authors":"Ihwan Susila ,&nbsp;Dianne Dean ,&nbsp;Kun Harismah ,&nbsp;Kuswaji Dwi Priyono ,&nbsp;Anton Agus Setyawan ,&nbsp;Huda Maulana","doi":"10.1016/j.apmrv.2023.08.003","DOIUrl":"10.1016/j.apmrv.2023.08.003","url":null,"abstract":"<div><p>This study aims to formulate an agro-tourism management model, with a focal point on community participation in the establishment of sustainable tourism regions. This is achieved through the integration of diverse components, utilizing a grounded theory approach to explore and evolve the notion of sustainable agribusiness management. Data were garnered through on-site observations and semi-structured interviews involving 17 participants, encompassing government officials, farmers, traders, and enterprise proprietors. The study findings elucidate the substantial community engagement in upholding the sustainability of agro-tourism through the creation of marketing innovations, stimulation of entrepreneurial endeavours, and establishment of networks. Integrated collaboration amongst pivotal stakeholders, including the government, universities, business entities, and farmers, serves as the catalyst for area development. We present a management model designed to maximise resources, thereby optimising the advancement of sustainable agro-tourism. The local government assumes a significant role in assisting the development of agro-tourism zones through the provision of training aid and infrastructure enhancement. This research has formulated a conceptual framework underpinning the expansion of sustainable agro-tourism. The study underscores how an interlinked ecosystem can facilitate a community-driven integrated strategy for agro-tourism management. While this inquiry focuses on a single case study, the findings underscore the necessity of an integrated network strategy encompassing all stakeholders to harmonise tourism advancement whilst preserving the sustainability and authenticity of the region. Marketers have the capacity to devise tactics for augmenting tourism by identifying the distinctiveness of particular locales, thereby enhancing the economic, societal, and cultural potentials of agro-tourism. For governmental entities, comprehending the latent potential of agro-tourism while acknowledging the significance of community sustainability remains of paramount importance.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"29 1","pages":"Pages 104-114"},"PeriodicalIF":4.4,"publicationDate":"2023-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1029313223000635/pdfft?md5=80d928d7f68a1c70f066e195a1f41e10&pid=1-s2.0-S1029313223000635-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54214684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring barriers in supply chain disaster management using fuzzy total interpretative structure modeling approach: Insight from Thai automotive industry","authors":"Detcharat Sumrit,&nbsp;Orawan Jongprasittiphol","doi":"10.1016/j.apmrv.2023.06.001","DOIUrl":"10.1016/j.apmrv.2023.06.001","url":null,"abstract":"<div><p>Supply chain disaster management (SCDM) has become a topic of interest for academicians and practitioners. Many businesses worldwide are experiencing disasters that disrupt their supply chains. This study attempts to identify the barriers to SCDM implementation and investigate their interrelationships. Fourteen barriers are identified through a broad literature review and certified by a panel of experts. The Fuzzy interpretative structural modeling (Fuzzy-ISM) approach is applied to construct a hierarchical model and identify the contextual relationships among SCDM barriers. Matrice d’ impacts croises-multiplication applique a classement (MICMAC) is deployed to categorize the 14 barriers into four actionable groups based on driving and dependence power. This study contributes to SCDM knowledge by identifying the main barriers to implementation and revealing their interrelationships. This empirical study uses an upstream supply chain in the Thai automotive industry. The results provide insight into the Thai automotive industry to alleviate barriers and efficiently and effectively manage resources while implementing SCDM. Finally, future research directions and theoretical and managerial implications are discussed.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"29 1","pages":"Pages 84-103"},"PeriodicalIF":4.4,"publicationDate":"2023-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1029313223000568/pdfft?md5=1244832788a833439a1a013f4a3f8054&pid=1-s2.0-S1029313223000568-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43202345","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}