{"title":"Will aesthetic sensitivity and healthy perfectionism fit enhance service quality? The moderating effect of organizational aesthetics","authors":"Huo-Tsan Chang , Yu-Jia Chou , Min-Chih Miao , Jia-Wen Liou , Zi-Ying Mao","doi":"10.1016/j.apmrv.2023.06.005","DOIUrl":"10.1016/j.apmrv.2023.06.005","url":null,"abstract":"<div><p>At present, the dominant aesthetic of consumer culture has become a universal standard for design. In the hotel industry, frontline service providers play a key role in incorporating and conveying aesthetic values when providing service. Based on aesthetic theories and the perspective of supplementary fit, the current study investigates the role of the fit between aesthetic sensitivity and the healthy perfectionism of frontline service providers in the enhancement of service quality. We employ organizational aesthetics as our moderator. A total of 296 valid questionnaire sets were collected, representing a valid return ratio of 70%. The results of the hierarchical regression analyses indicated that the path from aesthetic sensitivity and healthy perfectionism to service quality indicated a positive relationship (β = 0.23, p < .01); and the interaction between organizational aesthetics and aesthetic sensitivity and healthy perfectionism fit exhibited a positive correlation with service quality (β = 0.17, p < .01). (1) the aesthetic sensitivity and healthy perfectionism fit is positively related to service quality; (2) high levels of organizational aesthetics among frontline service providers strengthen the positive correlation between aesthetic sensitivity and healthy perfectionism fit and service quality; and (3) low levels of organizational aesthetics among frontline service providers weaken the positive correlation between aesthetic sensitivity and healthy perfectionism fit and service quality. This study contributes to theory and practice with respect to the hotel industry.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"29 1","pages":"Pages 76-83"},"PeriodicalIF":4.4,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S102931322300060X/pdfft?md5=75a6cc97feeebd3c34f71b0308f223e9&pid=1-s2.0-S102931322300060X-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48601549","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Driving business performance through intellectual capital, absorptive capacity, and innovation: The mediating influence of environmental compliance and innovation","authors":"Binh Thi Thanh Truong , Phuong V. Nguyen","doi":"10.1016/j.apmrv.2023.06.004","DOIUrl":"10.1016/j.apmrv.2023.06.004","url":null,"abstract":"<div><p>This paper investigates the relationships between intellectual capital (IC), knowledge absorptive capacity (KAC), environmental compliance, innovation, and business performance in Vietnam. The study surveyed 206 management team members across various industries using a structured questionnaire and conducted data analysis using PLS-SEM. The findings reveal that IC heavily influences KAC, which in turn enhances business performance when combined with innovation. Additionally, environmental compliance and innovation partially mediate the association between KAC and business performance. The research recommends that managers should concentrate on improving KAC and innovative capabilities while ensuring environmental compliance to leverage IC and improve business performance. This study makes a significant contribution to the existing literature by extending the scope of the resource-based view and shedding light on the roles of KAC, environmental compliance, and innovative capacity in emerging markets like Vietnam.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"29 1","pages":"Pages 64-75"},"PeriodicalIF":4.4,"publicationDate":"2023-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1029313223000593/pdfft?md5=f9edcd4974a09f3a48bf72a6aa753009&pid=1-s2.0-S1029313223000593-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42085084","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mostafa K. Ardakani , Hamidreza Rahimi , Mohammad Amir Babaei
{"title":"Irrigation and crop management using multi-objective optimization – A case study","authors":"Mostafa K. Ardakani , Hamidreza Rahimi , Mohammad Amir Babaei","doi":"10.1016/j.apmrv.2023.06.002","DOIUrl":"10.1016/j.apmrv.2023.06.002","url":null,"abstract":"<div><p>Irrigation and crop management practices play a crucial role in ecology and agrohydrology and can have significant environmental and socio-economic impacts. The important decision factors include soil moisture and water salinity, particularly in arid and semi-arid regions. In this study, the effects of these two factors on maize are quantitatively measured. To collect data, design of experiments is utilized at a greenhouse in a research center. The dataset consists of eighteen variables, including sixteen qualitative, quantitative, and morphological maize characteristics, as well as two decision variables, i.e., water depletion and salinity. This endeavor aims to promote the use of multi-objective decision-making techniques in the water management context to improve agricultural practices in regions facing water scarcity.</p><p>To ensure appropriate data analysis, besides data visualization, multivariate and repeated measures analysis of variance are employed. Subsequently, a repeated measures model is used to fit statistical models and construct the corresponding responses. Furthermore, to determine the optimal levels of soil moisture and water salinity, which are often in conflict with each other, the problem is approached within a multi-objective framework. The weighted <em>p</em>-norm method is employed to incorporate management priorities in the decision-making process and facilitate tradeoffs between these two factors. Policy implications based on the findings are provided, offering valuable insights for improving irrigation and crop management practices. Detailed guidelines are provided on how to effectively analyze a problem, construct a model, and verify its assumptions.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"29 1","pages":"Pages 53-63"},"PeriodicalIF":4.4,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S102931322300057X/pdfft?md5=4f8e0190f09c97ce683c72d66629f623&pid=1-s2.0-S102931322300057X-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49525282","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Inclusion leadership and employee work engagement: The role of organizational commitment in Cambodian public organization","authors":"Bora Ly","doi":"10.1016/j.apmrv.2023.06.003","DOIUrl":"10.1016/j.apmrv.2023.06.003","url":null,"abstract":"<div><p>Inclusive leadership (IL) has emerged as a vital area of research; however, its significance remains to be explored. This study investigated the impact of IL on employee work engagement (EWE) and affective organizational commitment (AOC) and examined the mediating role of AOC in the IL-EWE relationship. Utilized a survey-based quantitative research approach with 282 Cambodian public employees and employed structural equation modeling for analysis, the findings reveal a significant positive relationship between IL and EWE, with AOC acting as a partial complementary mediator. These results emphasize the importance of fostering IL to enhance EWE and AOC, contributing to improved organizational outcomes. This study offers valuable insights for organizations and leaders seeking to cultivate an inclusive work environment that nurtures employee engagement and commitment, ultimately leading to heightened organizational performance.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"29 1","pages":"Pages 44-52"},"PeriodicalIF":4.4,"publicationDate":"2023-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1029313223000581/pdfft?md5=f94a3961892dae6f8de3055e40c527eb&pid=1-s2.0-S1029313223000581-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42386515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An empirical model of university competitiveness and rankings: The effects of entrepreneurial behaviors and dynamic capabilities","authors":"Ying-Kai Liao , Ridhotullah Rezki Maulana Suprapto","doi":"10.1016/j.apmrv.2023.04.005","DOIUrl":"10.1016/j.apmrv.2023.04.005","url":null,"abstract":"<div><p>Although competition between universities has become increasingly ferocious in the last decade, the impact of dynamic capabilities and entrepreneurial behaviors, in terms of innovativeness and proactiveness, on university competitiveness and rankings has rarely been investigated. It is hypothesized that entrepreneurial behaviors and dynamic capabilities enhance the competitive advantages of universities, thus enabling them to improve their rankings. Six hypotheses were tested on a sample of 240 universities from 13 countries in East Asia and Southeast Asia. The relevant data were drawn from the Quacquarelli Symonds (QS) World University Rankings and SciVal. The results indicate that entrepreneurial behaviors can exert a significant influence on the dynamic capabilities of a university, including those of sensing market exposure, seizing strategic collaboration opportunities, and reconfiguring knowledge generation. These dynamic capabilities, in turn, strengthen competitive advantages in domains such as reputation, human capital, and knowledge. This study contributes to the literature by integrating entrepreneurial behaviors and dynamic capabilities into a framework for university performance. The results should benefit academic administrators who wish to secure competitive advantages for their institutions and to boost their rankings.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"29 1","pages":"Pages 34-43"},"PeriodicalIF":4.4,"publicationDate":"2023-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1029313223000301/pdfft?md5=718cc993f4d36a242c36d8bce862e892&pid=1-s2.0-S1029313223000301-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45018558","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kuei-Kuei Lai , Yu-Hsin Chang , Vimal Kumar , Tsai-Yung Wei , Ali Al Owad , Sumanjeet Singh
{"title":"Exploring the technological position and role of vehicle navigation companies by using patent citation network","authors":"Kuei-Kuei Lai , Yu-Hsin Chang , Vimal Kumar , Tsai-Yung Wei , Ali Al Owad , Sumanjeet Singh","doi":"10.1016/j.apmrv.2023.05.001","DOIUrl":"10.1016/j.apmrv.2023.05.001","url":null,"abstract":"<div><p>Autonomous driving is the future trend when it comes to the age of 5G at the end of 21st century, and vehicle navigation is the indispensable key technology. The companies with car navigation software and hardware business are facing fierce competition. Business operators must know the company's position and role in the industry, in order to adopt strategies to respond. In this study, two indicators are investigated using the social network analysis technics such as technological redundancy and network centrality in patent citation network (PCN). It is understood that technological redundancy is determined by technology knowledge status (TKS) as well as technology knowledge reliability (TKR). There are also four types of social network centrality: degree centrality, eigenvector centrality, closeness centrality, and betweenness centrality. In this study, an analysis of the technical position and role of individual companies in the industry will be presented by using the two indicators and the primary components. Moreover, technological redundancy is used to study the technical position and role of a company's unitary patent capability in the industry. This will reinforce the company's understanding, and then take strategies. By using this model, the study can effectively identify the technical position and role of the company and its unitary patent capability. Furthermore, the study also shows that based on this model, there is a total of three companies where positions and roles are as leading status in the vehicle navigation industry, i.e. Tomtom map company, Alpine and Asin AW two electronic companies. In addition, companies with unique technologies, such as Sirius Xm Radio, etc. can use their role and position to conduct merger and acquisition, collaboration, and alliance strategies.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"29 1","pages":"Pages 17-33"},"PeriodicalIF":4.4,"publicationDate":"2023-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1029313223000325/pdfft?md5=fa486161eefd2bca0cf9e0509474cd03&pid=1-s2.0-S1029313223000325-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41383564","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Promoting habitual mobile payment usage via the Thai government's 50:50 co-payment scheme","authors":"Waranpong Boonsiritomachai , Ploy Sud-On","doi":"10.1016/j.apmrv.2022.07.006","DOIUrl":"10.1016/j.apmrv.2022.07.006","url":null,"abstract":"<div><p>The Thai government launched an economic stimulus initiative using mobile payments (m-payments) to alleviate the economic and public health effects of the COVID-19 outbreak. The advantages of this program and the simplicity, dependability, and contact-free nature of m-payments have led to its widespread adoption in Thailand. Many Thai individuals have never used the m-payment method before. Hence, the aim of this study was to investigate at potential factors that encourage frequent m-payment usage with an emphasis on user attitudes and continual usage intentions. The technology acceptance model and the mental accounting theory were used in this study to analyse 506 respondents who had completed a questionnaire survey. According to the structural equation modeling analysis of the survey data, Thai peoples' desire to take part in the government's co-payment program is most influenced by enjoyment, financial benefits, ease of use, health benefits, and situational factors. Surveyed participants particularly liked utilizing m-payment to benefit from the 50% rebate on full-priced goods and services. It was found that a positive attitude toward m-payment use alone is insufficient to promote long-term adoption of contactless payment technology. However, prolonged reliance on the m-payment system was shown to increase the likelihood of habitual usage.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 2","pages":"Pages 163-173"},"PeriodicalIF":4.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49568107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lieh-Ming Luo , Hui-Tzu Lee , Chia-Chou Chiu , Chih-Wei Lee
{"title":"The relations of corporate risk, operating efficiency, and firm size to managerial compensation: Evidence from Taiwan stock market-listed companies","authors":"Lieh-Ming Luo , Hui-Tzu Lee , Chia-Chou Chiu , Chih-Wei Lee","doi":"10.1016/j.apmrv.2022.09.001","DOIUrl":"10.1016/j.apmrv.2022.09.001","url":null,"abstract":"<div><p>This study uses Taiwan stock market-listed company data to analyze relationships between managerial compensation, corporate risk, and operating efficiency. This study focuses on three aspects. First, we examined how different types of corporate risk can relate differently to top manager salaries. Second, we investigated whether management efficiency is associated with managerial compensation in Taiwan. Last, we explored how firm size moderates the relationships between top-manager salaries, corporate risk, and operating efficiency. Our findings reveal that credit risk is remarkably different from other risks related to managerial compensation. Moreover, the moderating effect of firm size varies across various factors. Furthermore, most estimated results supported all our hypotheses. We provided subsequent explanations for the outcomes. The particular phenomenon found in this study also gave implications for the contract design of managerial compensation.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 2","pages":"Pages 194-203"},"PeriodicalIF":4.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45077748","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Restrictions on air travel to India and the global airline industry - An event study and cross-sectional approach","authors":"Vineeta Kumari , Rahul Kumar , Dharen Kumar Pandey","doi":"10.1016/j.apmrv.2022.10.002","DOIUrl":"10.1016/j.apmrv.2022.10.002","url":null,"abstract":"<div><p>Using the closing prices of 88 listed airline companies worldwide from November 16, 2020 to May 10, 2021, we employ the event study methodology to examine how air travel restrictions to India by several nations during April–May 2021 impacted the global airline industry. It is interesting to find out how the shocks that arise in India impact the global airline industry. We find that even after a prolonged pandemic, developed and emerging markets are sensitive to new information. The news content of the B.1.617 variant, named “variant of interest” by the WHO and air travel restrictions have significantly impacted the global airline industry. However, emerging markets are sensitive to travel restrictions. Furthermore, the impacts were less severe than those of the first wave in early 2020. Using cross-sectional regression, we also provide insights into which firm-specific characteristics drive firm's value during the pandemic. We find that while debt, past returns, and volatility positively impact the cumulative abnormal returns (CARs), the liquidity and total assets negatively impact the CARs in the shortest event window. To examine this research question, we conducted the first study during the second wave of the pandemic. These findings have important implications for the stakeholders.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 2","pages":"Pages 240-251"},"PeriodicalIF":4.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41456033","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The flexibility of salespeople and management teams: How they interact and influence performance during the COVID-19 pandemic","authors":"Peerayuth Charoensukmongkol , Arti Pandey","doi":"10.1016/j.apmrv.2022.07.001","DOIUrl":"10.1016/j.apmrv.2022.07.001","url":null,"abstract":"<div><p>This research examines the effect of salespeople's functional flexibility on sales performance during the COVID-19 pandemic. Grounded in the contingency approach to management and the person-environment fit theory, we analyze whether the flexibility of the management team with which salespeople work moderates the effect of their functional flexibility on sales performance. The study collected data from a sample of 227 salespeople in 120 sales organizations in Bangkok, Thailand. Partial least squares structural equation modeling was used in data analysis. Although the results from the model estimation support the significant positive association between salespeople's functional flexibility and sales performance, the moderating effect analysis clarifies that the positive association is present only among salespeople who work with a management team that is highly flexible. When salespeople work with a management team with low flexibility, their functional flexibility is not related positively to sales performance.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 2","pages":"Pages 99-109"},"PeriodicalIF":4.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46971753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}