Embracing the digital shift: Leveraging AI to foster employee well-being and engagement in remote workplace settings in the Asia Pacific region

IF 5.5 Q1 MANAGEMENT

Asia Pacific Management Review Pub Date : 2024-12-16 DOI:10.1016/j.apmrv.2024.12.003

Sofia Rizki Aulia, Wen-Shan Lin

{"title":"Embracing the digital shift: Leveraging AI to foster employee well-being and engagement in remote workplace settings in the Asia Pacific region","authors":"Sofia Rizki Aulia, Wen-Shan Lin","doi":"10.1016/j.apmrv.2024.12.003","DOIUrl":null,"url":null,"abstract":"<div><div>The COVID-19 pandemic has accelerated the shift to remote work, transforming working patterns and presenting new challenges for employees. As remote work continues to grow, organizations must adapt to ensure adequate performance and employee well-being. This study pioneered investigations of the role of artificial intelligence (AI) in enhancing work engagement and well-being in remote work settings. Drawing on the socio-technical system (STS) theory, we examine the mediating effects of human-AI teaming, task-technology fit, and perceived e-leadership support on the relationship between AI digital assistant skills and employee well-being. Our quantitative study of 360 sampling subjects reveals a significant positive relationship between AI digital assistant skills and human-AI teaming, task-technology fit, and perceived e-leadership support. Furthermore, these variables significantly influence employee well-being, which in turn has a positive effect on work engagement. Our findings underscore the importance of prioritizing human aspects within AI adoption, advocating for a balanced approach that enhances organizational efficiency while promoting positive workforce outcomes. This study highlights the need to consider the human factor when implementing technology in remote work environments, emphasizing the importance of a people-centric approach to AI adoption.</div></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"30 3","pages":"Article 100339"},"PeriodicalIF":5.5000,"publicationDate":"2024-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Asia Pacific Management Review","FirstCategoryId":"1085","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S1029313224000435","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"MANAGEMENT","Score":null,"Total":0}

引用次数: 0

Abstract

The COVID-19 pandemic has accelerated the shift to remote work, transforming working patterns and presenting new challenges for employees. As remote work continues to grow, organizations must adapt to ensure adequate performance and employee well-being. This study pioneered investigations of the role of artificial intelligence (AI) in enhancing work engagement and well-being in remote work settings. Drawing on the socio-technical system (STS) theory, we examine the mediating effects of human-AI teaming, task-technology fit, and perceived e-leadership support on the relationship between AI digital assistant skills and employee well-being. Our quantitative study of 360 sampling subjects reveals a significant positive relationship between AI digital assistant skills and human-AI teaming, task-technology fit, and perceived e-leadership support. Furthermore, these variables significantly influence employee well-being, which in turn has a positive effect on work engagement. Our findings underscore the importance of prioritizing human aspects within AI adoption, advocating for a balanced approach that enhances organizational efficiency while promoting positive workforce outcomes. This study highlights the need to consider the human factor when implementing technology in remote work environments, emphasizing the importance of a people-centric approach to AI adoption.

查看原文本刊更多论文

求助全文

约1分钟内获得全文求助全文

来源期刊

Asia Pacific Management Review MANAGEMENT-

CiteScore

8.00

自引率

4.50%

发文量

期刊介绍： Asia Pacific Management Review (APMR), peer-reviewed and published quarterly, pursues to publish original and high quality research articles and notes that contribute to build empirical and theoretical understanding for concerning strategy and management aspects in business and activities. Meanwhile, we also seek to publish short communications and opinions addressing issues of current concern to managers in regards to within and between the Asia-Pacific region. The covered domains but not limited to, such as accounting, finance, marketing, decision analysis and operation management, human resource management, information management, international business management, logistic and supply chain management, quantitative and research methods, strategic and business management, and tourism management, are suitable for publication in the APMR.