拥抱数字化转型：在亚太地区的远程工作环境中，利用人工智能提高员工的幸福感和参与度

IF 5.5 Q1 MANAGEMENT

Asia Pacific Management Review Pub Date : 2024-12-16 DOI:10.1016/j.apmrv.2024.12.003

Sofia Rizki Aulia, Wen-Shan Lin

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引用次数: 0

摘要

2019冠状病毒病大流行加速了向远程工作的转变，改变了工作模式，也给员工带来了新的挑战。随着远程工作的持续增长，组织必须适应以确保足够的绩效和员工福利。这项研究率先调查了人工智能（AI）在提高远程工作环境中的工作参与度和幸福感方面的作用。利用社会技术系统（STS）理论，我们研究了人类-人工智能团队、任务-技术契合度和感知电子领导支持对人工智能数字助理技能和员工幸福感之间关系的中介作用。我们对360个抽样对象的定量研究显示，人工智能数字助理技能与人类-人工智能团队、任务-技术契合度和感知到的电子领导支持之间存在显著的正相关关系。此外，这些变量显著影响员工幸福感，进而对工作投入产生积极影响。我们的研究结果强调了在采用人工智能时优先考虑人的方面的重要性，倡导一种平衡的方法，在提高组织效率的同时促进积极的劳动力成果。这项研究强调了在远程工作环境中实施技术时需要考虑人为因素，强调了采用以人为本的人工智能方法的重要性。

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Embracing the digital shift: Leveraging AI to foster employee well-being and engagement in remote workplace settings in the Asia Pacific region

The COVID-19 pandemic has accelerated the shift to remote work, transforming working patterns and presenting new challenges for employees. As remote work continues to grow, organizations must adapt to ensure adequate performance and employee well-being. This study pioneered investigations of the role of artificial intelligence (AI) in enhancing work engagement and well-being in remote work settings. Drawing on the socio-technical system (STS) theory, we examine the mediating effects of human-AI teaming, task-technology fit, and perceived e-leadership support on the relationship between AI digital assistant skills and employee well-being. Our quantitative study of 360 sampling subjects reveals a significant positive relationship between AI digital assistant skills and human-AI teaming, task-technology fit, and perceived e-leadership support. Furthermore, these variables significantly influence employee well-being, which in turn has a positive effect on work engagement. Our findings underscore the importance of prioritizing human aspects within AI adoption, advocating for a balanced approach that enhances organizational efficiency while promoting positive workforce outcomes. This study highlights the need to consider the human factor when implementing technology in remote work environments, emphasizing the importance of a people-centric approach to AI adoption.

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来源期刊

Asia Pacific Management Review MANAGEMENT-

CiteScore

8.00

自引率

4.50%

发文量

期刊介绍： Asia Pacific Management Review (APMR), peer-reviewed and published quarterly, pursues to publish original and high quality research articles and notes that contribute to build empirical and theoretical understanding for concerning strategy and management aspects in business and activities. Meanwhile, we also seek to publish short communications and opinions addressing issues of current concern to managers in regards to within and between the Asia-Pacific region. The covered domains but not limited to, such as accounting, finance, marketing, decision analysis and operation management, human resource management, information management, international business management, logistic and supply chain management, quantitative and research methods, strategic and business management, and tourism management, are suitable for publication in the APMR.