{"title":"The flexibility of salespeople and management teams: How they interact and influence performance during the COVID-19 pandemic","authors":"Peerayuth Charoensukmongkol , Arti Pandey","doi":"10.1016/j.apmrv.2022.07.001","DOIUrl":"10.1016/j.apmrv.2022.07.001","url":null,"abstract":"<div><p>This research examines the effect of salespeople's functional flexibility on sales performance during the COVID-19 pandemic. Grounded in the contingency approach to management and the person-environment fit theory, we analyze whether the flexibility of the management team with which salespeople work moderates the effect of their functional flexibility on sales performance. The study collected data from a sample of 227 salespeople in 120 sales organizations in Bangkok, Thailand. Partial least squares structural equation modeling was used in data analysis. Although the results from the model estimation support the significant positive association between salespeople's functional flexibility and sales performance, the moderating effect analysis clarifies that the positive association is present only among salespeople who work with a management team that is highly flexible. When salespeople work with a management team with low flexibility, their functional flexibility is not related positively to sales performance.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 2","pages":"Pages 99-109"},"PeriodicalIF":4.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46971753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Strategic direction for aviation maintenance, repair, and overhaul hub after crisis recovery","authors":"Jirapan Liangrokapart , Thaninrat Sittiwatethanasiri","doi":"10.1016/j.apmrv.2022.03.003","DOIUrl":"10.1016/j.apmrv.2022.03.003","url":null,"abstract":"<div><p>Thailand must set a clear strategic direction for its aviation maintenance, repair, and overhaul (MRO) industry after the crisis. Commonly used management tools such as Strengths, Weaknesses, Opportunities, and Threats analysis, or SWOT analysis, alone may not work well as it provides only a basic outline of the current situation, but cannot identify priority areas for taking actions. We enhanced SWOT analysis using a multi-criteria decision-making technique called analytic hierarchy process (AHP). The SWOT-AHP combined tool can prioritize the internal and external factors affecting its strategic direction. The potential of the Southeast Asian MRO market, strong government support, and advanced digital technology development are among the areas highlighted for strategic planning in the future after recovery from the pandemic crisis. Priorities for strategic directions include strong government support and specific labor skill development, robust regulations and advanced technology adoption, and the support of local transportation infrastructure and supply chains.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 2","pages":"Pages 81-89"},"PeriodicalIF":4.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48744337","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The role of perceived organizational supports and management nationality amid physical Workplace's planned quality change","authors":"C.H.Ng Stephen","doi":"10.1016/j.apmrv.2022.07.004","DOIUrl":"10.1016/j.apmrv.2022.07.004","url":null,"abstract":"<div><p>That behavioral change is a prime outcome of planned quality change has been suggested for long, but little empirical evidence was available about how organizational factors affect the relationship. For a long time, the operations management literature has been dominated by the view that operations change-intervention is self-contained without considering the fit with the organizational environment. We contribute to this research line by arguing that change intervention's success is contingent upon organizational factors' status. Specifically, this study sheds light on how the relationship between 5S, a popular workplace change-intervention and its behavioral outcome is influenced by three organizational factors: perceived organization support (POS), perceived supervisory support (PSS), and management nationality. The result supports the hypothesis that the causal relationship between 5S intervention and employees' behavior is strengthened in the presence of POS and PSS. By assessing the measurement invariance between the Chinese operators of a Japanese-managed subsidiary and a Chinese-managed company, we find that the two operator groups shared the same conceptual framework of 5S but differed in their perceived implementation rigor. The operators of the Japanese-managed company implemented 5S intervention and performed self-discipline with a higher latent means level, indicating a greater 5S intensity and integration in the company. The result supports the hypothesis that management nationality matters when implementing workplace management intervention.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 2","pages":"Pages 132-145"},"PeriodicalIF":4.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42287119","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Laila Saffanah , Putu Wuri Handayani , Fathia Prinastiti Sunarso
{"title":"Actual purchases on Instagram Live Shopping: The influence of live shopping engagement and information technology affordance","authors":"Laila Saffanah , Putu Wuri Handayani , Fathia Prinastiti Sunarso","doi":"10.1016/j.apmrv.2022.09.002","DOIUrl":"10.1016/j.apmrv.2022.09.002","url":null,"abstract":"<div><p>Live shopping online has been expanded to include social media platforms. This study aimed to determine how the Instagram Live Shopping feature influences buyer engagement and actual buying behaviors.</p><p>A mixed method approach was applied. An online survey was conducted with 517 respondents, and the data were analyzed using partial least square structural equation modelling. The survey results were then validated via interviews with nine respondents.</p><p>The results of this study indicated that visibility, metavoicing, shopping guidance, trading, and triggered attending supported the buyers’ feelings of immersion and interactivity but did not entirely support the presence of the seller. Furthermore, the feelings of immersion and presence led to actual buying behaviors.</p><p>The results of this study may assist e-commerce and/or social commerce application developers in evaluating and implementing features to increase user engagement.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 2","pages":"Pages 204-214"},"PeriodicalIF":4.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46674300","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Influence of diagnostic and dynamic capabilities on frugal innovation development: An empirical study of the Thai auto parts industry","authors":"Kritsakorn Jiraphanumes, Somnuk Aujirapongpan, Yaninee Songkajorn","doi":"10.1016/j.apmrv.2022.10.001","DOIUrl":"10.1016/j.apmrv.2022.10.001","url":null,"abstract":"<div><p>Cost management is the strategy of planning and controlling the costs associated with operating a business. The frugal innovation (FI) approach is therefore interesting because it is a way to reduce costs while innovating without requiring a high level of investments in capital, technology, and skills. Therefore, to understand the mechanism of FI development, this research aims to study the relationships and influences among the diagnostic capabilities (DiC), dynamic capabilities (DyC), and frugal process innovation (FPI) of Thai small and medium-sized enterprises (SMEs), which require a cost strategy to stay in the highly competitive auto parts industry. Causal research was conducted through surveys using questionnaires for data collection. Respondents were chief executive officers (CEOs), engineers, and senior technicians in their respective companies. Partial least squares-structural equation modeling (PLS-SEM) was used to assess the structural models and verify the research hypotheses. The findings revealed significant influences among three pairs of constructs: (1) DiC has a positive effect on DyC, (2) DyC has a positive effect on FPI, and (3) DiC has a positive effect on FPI. Accordingly, the results of this research reveal a guideline for FI development by creating DiC and improving organizational DyC. These notions improve organizational preparation for unexpected situations in the future.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 2","pages":"Pages 229-239"},"PeriodicalIF":4.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41647118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Empowering digital creative ecosystem using problem structuring method and a service science perspective: A case study in Cimahi and Bandung, Indonesia","authors":"Santi Novani , Cici Cyntiawati , Kyoichi Kijima , Valid Hasyimi , Andi Sigit Trianto , Lidia Mayangsari , Dini Turipanam Alamanda , Grisna Anggadwita","doi":"10.1016/j.apmrv.2022.09.003","DOIUrl":"10.1016/j.apmrv.2022.09.003","url":null,"abstract":"<div><p>The digital creative economy in Indonesia has the potential to grow rapidly due to its large and skilled population. Although a goal was set in 2016 to make Indonesia the largest digital economy in ASEAN by 2020, the complexity of stakeholder interactions has become a major obstacle. Fostering a healthy business ecosystem and collaboration among stakeholders has been difficult to achieve due to a lack of funding, talent, and trust. This paper developed “should-be” and “as-is” models of feasible action plans to enhance value co-creation interactions among stakeholders. We investigated how stakeholders perceive their roles and interactions to construct an “as-is” model using a soft operational research method, namely strategic options development and analysis (SODA). Next, we developed a “should-be” model from a service science perspective. By comparing the two models, we derived action plans and recommendations to guide stakeholders in creating digital creative ecosystems (DCEs) in Indonesia. The action plans have been implemented by the government to improve the current strategies and validate our approach.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 2","pages":"Pages 215-228"},"PeriodicalIF":4.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44971798","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Audit Office's unused capacity and audit quality","authors":"Chun-Chan Yu , Hua-Wei Huang","doi":"10.1016/j.apmrv.2022.07.005","DOIUrl":"10.1016/j.apmrv.2022.07.005","url":null,"abstract":"<div><p>While prior studies have linked the relationship between resources, time pressure, and audit quality, prior empirical studies generally measure the notion of audit offices' resources or capacity in relatively simplified, indirect, or context-specific ways. In this study, we use two measures of an audit office's unused capacity pertaining to normal audit tasks in Yu (2018) to examine their associations with several proxies for audit quality (discretionary accruals, earnings benchmarks, and going concern audit opinions). Empirical results show some evidence that higher (lower) unused capacity can result in better (worse) audit quality; and if any, this seems to occur only in Big 4 audit offices.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 2","pages":"Pages 146-162"},"PeriodicalIF":4.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49591148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Determining supply chain effectiveness for Indian MSMEs: A structural equation modelling approach","authors":"Kalyani Mulchandani , Sahil Singh Jasrotia , Ketan Mulchandani","doi":"10.1016/j.apmrv.2022.04.001","DOIUrl":"10.1016/j.apmrv.2022.04.001","url":null,"abstract":"<div><p>Industry 4.0 has gained recent attention due to the dynamic nature of businesses. Implementation of technologies of industry 4.0 offers numerous benefits to the business, and the supply chain is no exception to it due to the growing need to adopt new technologies, especially in MSMEs, as they face liquidity issues. This study is conducted to determine the adoption factors for supply chain finance in MSMEs, eventually enhancing supply chain effectiveness. This study has considered negotiation, collaboration, the external environment, digitizing trade, and the role of financial institutions. The study uses PLS Based Structural Equation Modelling to analyze the proposed conceptual model wherein the data was collected from various MSMEs in India. Results indicate that internal factors like negotiation, collaboration, and digitizing trade play an essential role in adopting supply chain effectiveness, and implementing supply chain finance leads to improved supply chain effectiveness.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 2","pages":"Pages 90-98"},"PeriodicalIF":4.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46350455","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The role of informal institutions in the relationship between innovation and organisational learning in export performance: A bidirectional relation?","authors":"Diana Escandon-Barbosa, Jairo Salas-Páramo","doi":"10.1016/j.apmrv.2022.08.001","DOIUrl":"10.1016/j.apmrv.2022.08.001","url":null,"abstract":"<div><p>This research verifies the moderating effect of informal institutions on the relationship between organisational innovation and organisational learning in the export performance between two countries with diverse cultural characteristics. In the same way, this research attempted to verify whether there is a bidirectional relationship between organisational learning and export performance. To achieve the research purpose, a model of dynamic structural equations is conducted. It is possible to consider that bets on strategies for innovation in the company's products are important, as this allows more efficient access to external markets.</p><p>The results show the need for innovation activities in a country's economic development and, therefore, the need to improve the conditions of the production platform and its impact at the country level. The most significant value of this research paper is its identification of the bidirectional relationship between organisational innovation and a country's export activity.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 2","pages":"Pages 185-193"},"PeriodicalIF":4.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47758464","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"eWOM via the TikTok application and its influence on the purchase intention of somethinc products","authors":"Indrawati , Prily Calista Putri Yones , Saravanan Muthaiyah","doi":"10.1016/j.apmrv.2022.07.007","DOIUrl":"10.1016/j.apmrv.2022.07.007","url":null,"abstract":"<div><p>Global data has indicated prevalent growth of online purchases of consumer goods where multiple purchase decisions have been influenced by peer reviews by web users particularly from the influence of social media. Social media has replaced traditional word-of-mouth and introduced a new phenomenon i.e. electronic word-of-mouth (eWOM). TikTok has become one of the trending social media platforms with beauty content within its application. Somethinc is one of the brands that is being viewed mostly on this application. This study aims to better understand the influence of eWOM by virtue of the TikTok application on purchase intention of Somethinc. To understand the influence of eWOM, we applied the information adoption model as the model had been widely used in previous eWOM studies. The information quantity variable was added to the information adoption model. We collected data from 403 respondents administered through a Google Form survey that had several criteria. PLS-SEM using Smart PLS was chosen for data analysis. We found that information adoption positively and significantly influences purchase intention. The model was able to predict the purchase intention of Somethinc accurately by 21.1%.</p></div>","PeriodicalId":46001,"journal":{"name":"Asia Pacific Management Review","volume":"28 2","pages":"Pages 174-184"},"PeriodicalIF":4.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47864559","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}