{"title":"From chalkboard to PowerPoint to the Web: a continuum of technology","authors":"H. Grady, S. Codone","doi":"10.1109/IPCC.2004.1375301","DOIUrl":"https://doi.org/10.1109/IPCC.2004.1375301","url":null,"abstract":"Historically, the chalkboard has been the medium of choice for delivery of classroom instruction. With the advent of the PC and audiovisual equipment, many teachers began using PowerPoint to deliver lectures. Now, however, technology-savvy students expect teachers to use the Web to deliver course materials and faculty are under increasing pressure from both students and administrators to Web-enable their courses. This work discusses how to help faculty become more proficient with media and technology in the classroom. In particular, we focus on our experiences with faculty in the School of Engineering at Mercer University. For the past three years, our faculty development center has been assisting faculty in learning how to use instructional technology. However, apart from the early adopters, faculty resistance was high due to lack of time, skill, motivation, or equipment. Recently, however, we have seen a dramatic increase in web-enabled courses and use of technology in the classroom. We discuss factors we think contributed to this increase, including the development of individual home page templates and training in a user-friendly Web editor, Macromedia Contribute.","PeriodicalId":202491,"journal":{"name":"International Professional Communication Conference, 2004. IPCC 2004. Proceedings.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130746873","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Assessing the language of International Civil Aviation: issues of validity and impact","authors":"D. Douglas","doi":"10.1109/IPCC.2004.1375305","DOIUrl":"https://doi.org/10.1109/IPCC.2004.1375305","url":null,"abstract":"This work will outline the challenges for: 1) test validity posed by the ICAO Scale and Holistic Descriptors and for 2) test impact due to conflicting institutional pressures such as airline safety, personnel recruitment and retention, and finances and the relationship between existing training programs and the as yet non-existent tests.","PeriodicalId":202491,"journal":{"name":"International Professional Communication Conference, 2004. IPCC 2004. Proceedings.","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127132631","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Making a meaningful model for technical communication","authors":"J. Conklin, H. Hart","doi":"10.1109/IPCC.2004.1375274","DOIUrl":"https://doi.org/10.1109/IPCC.2004.1375274","url":null,"abstract":"This work documents a qualitative research project designed to develop models that adequately describe the multiform nature of technical communication practice today. The research uses a combination of surveys of and dialogues with experienced technical communicators in focus groups conducted in three North American cities. Our hypothesis is that we are moving from a linear model of one-way communication, through a richer (though still linear) model of two-way communication between communicators and designers, to a new and richer model of communication as a collaborative process of meaning-making. In the focus groups, we test a hypothetical model of technical communication that reflects this collaborative reality and then brainstorm additional models and metaphors with participants. The first completed session may indicate that the focus of technical communicators is moving away from a narrow suite of deliverables and toward a broad suite of communication roles and processes. The models and metaphors suggested by participants so far indicate little or no emphasis being placed on specific deliverables, or on sequential step-by-step processes. These observations will be further tested in at least two subsequent focus-group sessions.","PeriodicalId":202491,"journal":{"name":"International Professional Communication Conference, 2004. IPCC 2004. Proceedings.","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127672400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Aviation English: a review of the language of International Civil Aviation","authors":"K. Campbell-Laird","doi":"10.1109/IPCC.2004.1375306","DOIUrl":"https://doi.org/10.1109/IPCC.2004.1375306","url":null,"abstract":"English has been chosen as the official language of flight in the United States and continues to be the recommended lingua franca for international use. In some cases, a lack of English proficiency in pilots or controllers has led to disastrous and even fatal catastrophes. While miscommunications between flight crews and air traffic control (A TC) personnel may have been only one aspect of these incidents and accidents, the lack of ability for all parties involved to understand crucial directions via a common English may have been the most important contributing factor leading to these tragedies. Without agreed upon standards for English proficiency and common phraseology, the aviation industry continues to be at risk for future language-related accidents. Air traffic communications often deviate from standard phraseology in emergency situations towards a more conversational style. English proficiency beyond the basic understanding of aviation phraseology may be necessary. In addition, a cultural awareness of the variety of English spoken in countries encountered during flight may help avoid misunderstandings and miscommunications. This work addresses the historical decisions about English language use, language related miscommunications, incidents, and accidents, and current International Civil Aviation Organization (ICAO) initiatives for revision of language policies.","PeriodicalId":202491,"journal":{"name":"International Professional Communication Conference, 2004. IPCC 2004. Proceedings.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121309061","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Using statistical power analysis to tune-up a research experiment: a case study","authors":"M. Evans, C. Wei, J. Spyridakis","doi":"10.1109/IPCC.2004.1375268","DOIUrl":"https://doi.org/10.1109/IPCC.2004.1375268","url":null,"abstract":"This work presents a case study of the use of statistical power analysis in a research study. When the University of Washington researchers ran a pilot study to investigate the effect of link wording on Web site browsing behavior and comprehension, they obtained results that were not significant on most dependent measures. To analyze the results and discover whether link wording really had no effect, they first turned to statistical power analysis to see whether they might be committing a type II error (accepting a false null hypothesis). They did in fact find that the power of the study was too low and the number of participants too few. This work explains how they used the results of the power analysis to redesign the study and increase its power and the likelihood of obtaining significant results if true between-group differences did in fact exist.","PeriodicalId":202491,"journal":{"name":"International Professional Communication Conference, 2004. IPCC 2004. Proceedings.","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114940510","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Usability study on the use of handheld devices to collect census data","authors":"E.L. Olmsted","doi":"10.1109/IPCC.2004.1375287","DOIUrl":"https://doi.org/10.1109/IPCC.2004.1375287","url":null,"abstract":"Usability staff at the U.S. Census Bureau developed and ran two iterative usability sessions on the mobile computing device (MCD) being evaluated for possible use in collecting interview-administered short form data in the 2010 Census. Previously, the Census Bureau has used paper forms to collect this information. Our objectives were to assess several measures of performance and satisfaction (e.g., accuracy, efficiency, ease of use). We observed 14 test enumerators as they conducted four different interviews, two per session. Except for minimal training, enumerators were unfamiliar with MCDs and conducting interviews. Results indicate that although the site did meet some objectives (accuracy and satisfaction), the screen layout could be improved in several areas for a better overall user experience. In addition, efficiency did not meet performance objectives and needs improvement. The device holds promise for development and implementation in 2010.","PeriodicalId":202491,"journal":{"name":"International Professional Communication Conference, 2004. IPCC 2004. Proceedings.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130179847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M.B. Evans, Alicia Mcbride, Matt Queen, A. Thayer, J. Spyridakis
{"title":"The effect of style and typography on perceptions of document tone","authors":"M.B. Evans, Alicia Mcbride, Matt Queen, A. Thayer, J. Spyridakis","doi":"10.1109/IPCC.2004.1375314","DOIUrl":"https://doi.org/10.1109/IPCC.2004.1375314","url":null,"abstract":"This work presents a study of the effect of stylistic and typographic elements, such as passive voice, personal pronouns, and letter spacing, on readers' perceptions of document tone. The study was administered as an online survey that asked participants to rate the formality of text passages that exemplified a particular style or typographic condition. Results indicated that active voice, personal pronouns, verb contractions, and informal punctuation cause texts to be perceived as significantly more informal in tone.","PeriodicalId":202491,"journal":{"name":"International Professional Communication Conference, 2004. IPCC 2004. Proceedings.","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130998746","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Aviation language problem: improving pilot-controller communication","authors":"A. C. Boschen, R. K. Jones","doi":"10.1109/IPCC.2004.1375313","DOIUrl":"https://doi.org/10.1109/IPCC.2004.1375313","url":null,"abstract":"From time to time we have had news of airplane crashes the causes of which were breakdown in communication between the pilot and the control tower. We cite here representative examples from a proffered list of 35 such crashes which occurred between 1971 and 2002. There have been a great many more near-accidents, incidents that might have resulted in fatalities, but that we 'lucked out' in one way or another. After noting the officialization of English for world aviation in 1951, the contribution of language confusion to pilot\" errors is described. Symptoms of miscommunication are listed. Crashes in which miscommunication was a contributing factor are cited. Examples of the standard phraseology of the FAA, as used by air traffic controllers in the United States, and those stipulated by ICAO2 for international use, are analyzed for confusing elements. These include ambiguities, misnomers, and illogicalities. The problem is further compounded by the inconsistencies between these two standards. Airplane pilots sometimes must make serious split-second decisions, so any possible confusion can lead to disaster. Therefore every effort must be made to eliminate all possible sources of confusion. We have here a list of successive steps of corrective action that can produce surprising results, at minimal cost.","PeriodicalId":202491,"journal":{"name":"International Professional Communication Conference, 2004. IPCC 2004. Proceedings.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128985199","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"User eye motion with a handheld personal digital assistant","authors":"R. Krull, B. Sundararajan, M. Sharp, L. Potts","doi":"10.1109/IPCC.2004.1375311","DOIUrl":"https://doi.org/10.1109/IPCC.2004.1375311","url":null,"abstract":"The limits of personal digital assistants (PDAs) encourage information crowding and challenge users' searching skills. Findings are reported from a study of eye movement data from nine users tasked with searching for information on graphical user interface screens, Web pages, and similar screen images. Images varied in information density, color highlighting, and sequence of presentation.","PeriodicalId":202491,"journal":{"name":"International Professional Communication Conference, 2004. IPCC 2004. Proceedings.","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125534153","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Capping off the undergraduate degree in technical communication-some options","authors":"M.T. Davis, R. Grice, T. Williams","doi":"10.1109/IPCC.2004.1375316","DOIUrl":"https://doi.org/10.1109/IPCC.2004.1375316","url":null,"abstract":"Increasingly, undergraduate education programs are being charged with providing a \"culminating experience\" to all students in their programs as a condition of graduation. The culminating experience gives students an opportunity to synthesize material they may have learned in a range of courses and to apply what they have learned to a practical, \"real world\" problem. The opportunities available to students for this experience may vary widely from discipline to discipline, from school to school, and from one geographic area to another.","PeriodicalId":202491,"journal":{"name":"International Professional Communication Conference, 2004. IPCC 2004. Proceedings.","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124086842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}