{"title":"Leveraging the metaverse ecosystem: How institutional factors, adoption of metaverse-related technologies, and absorptive capacity drive performance in high-tech small and medium-sized enterprises","authors":"Fakhar Shahzad, Qingyu Zhang","doi":"10.1016/j.im.2024.104080","DOIUrl":"10.1016/j.im.2024.104080","url":null,"abstract":"<div><div>This study aims to investigate the adoption of Metaverse-related technologies by high-tech small and medium-sized enterprises (SMEs) and its impact on international marketing agility and firm performance. A two-wave longitudinal design was applied using structural equation modeling to assess data collected from high-tech SME executives (<em>n</em> = 226). This study reveals that various institutional aspects positively influence high-tech SMEs’ intention to adopt Metaverse-related technologies, leading to its adoption. Adoption improves marketing agility and performance, with absorptive capacity playing a crucial mediating role. Based on the results of empirical investigation, this study provides significant theoretical and practical contributions.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104080"},"PeriodicalIF":8.2,"publicationDate":"2024-12-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143139306","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Leveraging structural IT capabilities to promote novelty and efficiency in business model design: A knowledge-based view","authors":"Feiyu Wang, Jibao Gu, Along Liu","doi":"10.1016/j.im.2024.104090","DOIUrl":"10.1016/j.im.2024.104090","url":null,"abstract":"<div><div>Enterprises are confronted with the challenge of designing business models grounded in information technology (IT). In addressing this concern, prior literature has highlighted the significance of intra-organizational IT capabilities in the business model design (BMD), yet insufficient attention has been devoted to inter-organizational IT capabilities. Employing a knowledge-based view to address this research gap, this study explores how enterprises leverage structural IT capabilities to foster novelty-centered business model design (NBMD) and efficiency-centered business model design (EBMD). Using matched survey data from 180 Chinese manufacturing firms, our findings indicate a positive correlation between IT reconfiguration and NBMD, and a positive correlation between IT integration and EBMD. Additionally, polynomial regression and response surface analysis show that maintaining a high proportion of IT reconfiguration or integration is required to optimize NBMD. For facilitating EBMD, a high proportion of IT integration must be maintained, and a high proportion of IT reconfiguration has a comparatively lesser impact. Our research results offer theoretical and practical implications for how to develop structural IT capabilities to support BMD.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104090"},"PeriodicalIF":8.2,"publicationDate":"2024-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143139286","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ludivine Martin , Chantal Fuhrer , Nicolas Poussing
{"title":"E-mail overload: Exploring employees’ experiences using e-mail during worktime and leisure time and consequences for their subjective well-being","authors":"Ludivine Martin , Chantal Fuhrer , Nicolas Poussing","doi":"10.1016/j.im.2024.104089","DOIUrl":"10.1016/j.im.2024.104089","url":null,"abstract":"<div><div>Increased connectivity between employees and their organizations complicates managing information flows and constant availability via e-mail. We classify employees’ e-mail experiences using e-mail into groups of e-mail overload based on a boundary perspective and assess its impact and coping mechanisms, from a coping perspective, on subjective well-being. Survey results (N = 1,372) show that (1) e-mail overload during worktime increases job stress and reduces job and life satisfaction; (2) e-mail overload during work and leisure increases job stress and reduces life satisfaction; and (3) having no e-mail overload decreases job stress and improves job and life satisfaction. We formulate implications for research and practice.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104089"},"PeriodicalIF":8.2,"publicationDate":"2024-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143139304","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Can B2B online communities reduce enterprises’ default behavior༟—— From social network perspective","authors":"Xin Chen, Wen-li Li","doi":"10.1016/j.im.2024.104079","DOIUrl":"10.1016/j.im.2024.104079","url":null,"abstract":"<div><div>Business-to-Business (B2B) online communities (OCs) facilitate enterprises to obtain additional resources through establishing interconnected networks. However, the existing literature lacks comprehensive insights into how the social network of enterprises affects their involuntary default. Based on social network theory, this study aims to investigate the influence of structural network embeddedness (i.e., density, structural holes, and centrality) on enterprises’ involuntary default. The results show that these network characteristics have a direct impact on involuntary default, and these effects are moderated by role superposition.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104079"},"PeriodicalIF":8.2,"publicationDate":"2024-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143139307","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Emphasizing rewards: An empirical analysis of backer motivations in charitable crowdfunding","authors":"Jinmou Hu , Haoyan Sun , Weijia You","doi":"10.1016/j.im.2024.104078","DOIUrl":"10.1016/j.im.2024.104078","url":null,"abstract":"<div><div>Crowdfunding provides an effective way to raise small amounts of funds from a large number of backers. This study aims to explore the impact on backer behavior and subsequent funding outcomes when tangible rewards are emphasized in charitable crowdfunding campaigns. Based on the data from a crowdfunding platform in China, we differentiate between the behavior of backers who are intrinsically motivated and backers who are (at least) partly extrinsically motivated. Our results indicate that emphasizing promised rewards plays a dual role in charitable crowdfunding projects. While it makes a project more appealing to partly extrinsically motivated backers, it simultaneously undermines the enthusiasm of intrinsically motivated backers. However, partly extrinsically motivated backers are more crucial for the success of charitable crowdfunding projects. Explicitly mentioning promised rewards in the project description increases the proportion of these backers, thereby enhancing the project's fundraising performance. Finally, we discuss the importance of the interaction of crowdfunding campaign design with backer motivation in charitable crowdfunding.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104078"},"PeriodicalIF":8.2,"publicationDate":"2024-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142747255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Steven J. Pentland , Xinran Wang , Nathan W. Twyman
{"title":"Better job application systems: Objectively assessing measures of job performance from asynchronous video interviews","authors":"Steven J. Pentland , Xinran Wang , Nathan W. Twyman","doi":"10.1016/j.im.2024.104077","DOIUrl":"10.1016/j.im.2024.104077","url":null,"abstract":"<div><div>When selecting top candidates for a job, organizations would prefer to not accidentally filter out the highest quality candidates. But an unbiased, detailed assessment of every applicant in a large candidate pool has been prohibitively costly. Asynchronous video interviews (AVIs) are inspiring new ideas for predicting job performance early in the hiring process by providing a rich source of signals. We propose that automatic analysis of interview data can improve candidate filtering at the application stage. The potential of this approach is clear, but there is a need for a structured framework and benchmarks to develop effective and valid application systems. We therefore propose a design framework that enhances the objectiveness of automated candidate assessment using AVIs through principles such as using behavioral cues that are hard to fake and using unbiased, validated labels in training sets. We demonstrate the implementation of this framework and evaluate its potential by building a prototype for automatically assessing general mental ability, an important and generalizable indicator of job performance. Results show that if new application systems adhere to this framework, more objective measures of job performance can be assessed automatically from AVI recordings. More generally, the study guides advancement of automated AVI platforms with a focus on efficacy and fairness.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104077"},"PeriodicalIF":8.2,"publicationDate":"2024-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143139223","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Mobile use in an age of interruption: Implications of capacity and structural interference for mobile users","authors":"Lior Fink , Esti Baranes , Naama Ilany-Tzur","doi":"10.1016/j.im.2024.104069","DOIUrl":"10.1016/j.im.2024.104069","url":null,"abstract":"<div><div>We investigate the performance consequences of on-screen interruptions in mobile use. Drawing on capacity theory of attention, we conjecture that attention capacity may be lower in mobile use relative to PC use. A self-report instrument provides preliminary support for this conjecture. An online experiment provides additional support by showing that mobile users benefit from lower switching costs when they turn their attention to an interrupting task, while they suffer higher resumption costs when they resume a task that already demanded their attention. This study advances the understanding of mobile behavior while contributing to the broader literature on attention and interference.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104069"},"PeriodicalIF":8.2,"publicationDate":"2024-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701036","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Orchestrating digital technologies with incumbent enterprise systems for attaining innovation","authors":"Sachithra Lokuge , Darshana Sedera , Varun Grover , Suprateek Sarker","doi":"10.1016/j.im.2024.104066","DOIUrl":"10.1016/j.im.2024.104066","url":null,"abstract":"<div><div>In the late 1990s, most organizations adopted enterprise systems (ES) to automate their core business processes. The very same organizations are presented with a new wave of opportunities to innovate with digital technologies—technologies that purport to have diametrically opposed characteristics to ES. This study explores how organizations integrate digital technologies with their incumbent ES for attaining innovation. The study followed a qualitative approach and gathered data from four organizations consisting of six such projects. By applying a unique theoretical foundation, this study derives interesting insights into the orchestration process of ES and digital technologies for attaining innovation.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104066"},"PeriodicalIF":8.2,"publicationDate":"2024-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lei Li , Jiabao Lin , Jose Benitez , Xin (Robert) Luo , Patrick Mikalef
{"title":"Seeking decision-making performance: Examining the role of E-commerce capability, digital business intensity, and organizational agility","authors":"Lei Li , Jiabao Lin , Jose Benitez , Xin (Robert) Luo , Patrick Mikalef","doi":"10.1016/j.im.2024.104064","DOIUrl":"10.1016/j.im.2024.104064","url":null,"abstract":"<div><div>Leveraging the IT-enabled organizational capabilities perspective, we develop a moderated mediation model to examine the mechanisms and boundary conditions through which e-commerce capability affects decision-making performance. Using a sample of Chinese agriculture firms, the results validate that e-commerce capability positively influences decision-making performance through organizational agility, and this indirect effect is stronger when digital business intensity is higher. Moreover, digital business intensity moderates the relationship between e-commerce capability and organizational agility. This paper contributes to IS research by examining theoretically and empirically the impact of digitally enabled agility on decision-making performance, emphasizing the role of e-commerce capability and digital business intensity.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104064"},"PeriodicalIF":8.2,"publicationDate":"2024-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142700977","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Zhewei Zhang , Rezwanul Huque Khan , Joe Nandhakumar
{"title":"Exploring liminal experience of entrepreneurs in information and communication technology innovation in underdeveloped regions","authors":"Zhewei Zhang , Rezwanul Huque Khan , Joe Nandhakumar","doi":"10.1016/j.im.2024.104067","DOIUrl":"10.1016/j.im.2024.104067","url":null,"abstract":"<div><div>Research on information and communication technology (ICT) innovation highlights its crucial role in fostering socioeconomic development in underdeveloped regions. Prior studies have shown that the unique context of these regions can present significant challenges, which often lead to project failure. These studies generally examined the phenomenon at the organizational and societal levels, offering limited insights at the individual level, especially on how challenges are dealt with by entrepreneurs. By analyzing two ICT innovation projects in Bangladesh, we explore how entrepreneurs appropriate these challenges and suggest innovative solutions to achieve desired project outcomes. Drawing on the concept of “liminality,” we develop a process model that depicts how entrepreneurs adapt to contextual challenges and establish contextualized practices for successful ICT innovations. We discuss the strategies used by entrepreneurs for path creation during this process and highlight the importance of digital technologies in supporting these strategies. We then outline the implications of our findings for research on ICT innovation in underdeveloped regions.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104067"},"PeriodicalIF":8.2,"publicationDate":"2024-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}