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Encoding consumer interests into product snippets with a multi-criteria genetic optimization approach 用多标准遗传优化方法将消费者兴趣编码为产品片段
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-09-29 DOI: 10.1016/j.im.2024.104051
{"title":"Encoding consumer interests into product snippets with a multi-criteria genetic optimization approach","authors":"","doi":"10.1016/j.im.2024.104051","DOIUrl":"10.1016/j.im.2024.104051","url":null,"abstract":"<div><div>As an essential product cue in consumer information foraging, textual snippets can convey valuable scents that attract consumers to further access products, paving the way for online sellers to seize a competitive advantage. Premised on shopping goals theory, this study proposes a novel approach to designing high-quality product snippets that are particularly enhanced with consumer interests. First, snippet encoding is formulated as a multi-criteria optimization problem in which information sources are incorporated to distill consumer-appealing keywords considering both driving search and attracting selection, as well as to integrate the perspectives of sellers and consumers. Subsequently, a constrained genetic solution algorithm is developed, which copes well with the evolutionary nature of the problem to optimize snippets in an effective and efficient manner. Extensive experiments are conducted to verify the validity and superiority of the proposed approach.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":null,"pages":null},"PeriodicalIF":8.2,"publicationDate":"2024-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142427817","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Love at first sight: A text analytical study of campaign title impact on crowdfunding success 一见钟情：关于活动标题对众筹成功影响的文本分析研究
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-09-13 DOI: 10.1016/j.im.2024.104048
{"title":"Love at first sight: A text analytical study of campaign title impact on crowdfunding success","authors":"","doi":"10.1016/j.im.2024.104048","DOIUrl":"10.1016/j.im.2024.104048","url":null,"abstract":"<div><div>crowdfunding has become an increasingly common source of financing for entrepreneurs, yet it entails fierce competition among campaigns on crowdfunding platforms. Previous research has investigated how crowdfunding success is affected by factors such as the campaign attributes creator information and online communication between creators and backers. Yet little work has addressed the effect of campaign titles on backers’ financial commitment and crowdfunding success. This study focuses on four textual characteristics (length, innovativeness, person deixis, and expression tone) of campaign titles and their influence on crowdfunding outcomes. The empirical analysis of 73,581 Indiegogo campaigns shows that title length has an inverted U-shaped effect on crowdfunding success. Words related to innovativeness and second person deixis in campaign titles increase the likelihood of crowdfunding success, while the expression of a pleading tone has a negative effect. Findings demonstrate the importance of campaign title and specific textual characteristics in attracting the attention of potential funders, providing theoretical and practical implications.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":null,"pages":null},"PeriodicalIF":8.2,"publicationDate":"2024-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142315974","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Wearable discontinuance: Pathways in the volitional information systems discontinuance process 可穿戴设备的停用：自愿停用信息系统的途径
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-09-12 DOI: 10.1016/j.im.2024.104038
{"title":"Wearable discontinuance: Pathways in the volitional information systems discontinuance process","authors":"","doi":"10.1016/j.im.2024.104038","DOIUrl":"10.1016/j.im.2024.104038","url":null,"abstract":"<div><p>This paper examines the role of contextual factors and negative critical incidents as drivers of wearable discontinuance. We adopt a process perspective to understand wearable discontinuance by collecting data from long-time wearable users who have permanently discontinued their use and have no intention of reusing them. We adopt a multistage research design and collect data through the critical incident technique. Inductive data analysis reveals that both critical incidents and contextual factors impact wearable discontinuance, and the former is tethered to the purpose of wearable use. The study proposes <em>pathways in the volitional information systems discontinuance process</em> model and offers theoretical and practical contributions.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":null,"pages":null},"PeriodicalIF":8.2,"publicationDate":"2024-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0378720624001204/pdfft?md5=c3bd3573ceb9ae3c638ab12b5424b5b0&pid=1-s2.0-S0378720624001204-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142274650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Why do players spend money on mobile massively multiplayer online role-playing games? A Wixom and Todd framework 玩家为何花钱购买移动大型多人在线角色扮演游戏？维克索姆和托德的框架
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-09-12 DOI: 10.1016/j.im.2024.104049
{"title":"Why do players spend money on mobile massively multiplayer online role-playing games? A Wixom and Todd framework","authors":"","doi":"10.1016/j.im.2024.104049","DOIUrl":"10.1016/j.im.2024.104049","url":null,"abstract":"<div><p>Mobile massively multiplayer online role-playing games (MMORPGs) effectively motivate players to purchase in-game items, but the factors underlying purchase behavior in mobile MMORPGs remain inadequately understood. Utilizing the Wixom and Todd framework, our study explores how technological characteristics, gameplay experience, and attitudes drive players’ purchase behavior. Through online surveys and interviews, we found that advancement motivation and immersion significantly influence purchase intentions, with immersion being impacted by aesthetic design, customization, and sociability. This research expands the application of the Wixom and Todd framework into the realm of gaming and refines the immersion concept in the mobile MMORPG context.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":null,"pages":null},"PeriodicalIF":8.2,"publicationDate":"2024-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142243894","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Crossing the chasm: Understanding users’ motivational differences based on stages of online community 跨越鸿沟：根据网络社区的不同阶段了解用户的动机差异
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-09-12 DOI: 10.1016/j.im.2024.104050
{"title":"Crossing the chasm: Understanding users’ motivational differences based on stages of online community","authors":"","doi":"10.1016/j.im.2024.104050","DOIUrl":"10.1016/j.im.2024.104050","url":null,"abstract":"<div><p>Drawing on chasm theory and perceived value theory, this study investigated user participation behavior differences at different stages of online communities to understand two stage-related threats: the cold-start problem (i.e., creating conditions for the establishment of an initial mass of content) and the chasm problem (i.e., user motivational change as an online community evolves). Analysis of survey data from 657 TikTok users revealed changes in user participation motivation that can be associated with the online community's development, providing evidence for the existence of a chasm in the online community context. This research has implications for both theorists and practitioners looking to build sustainable online communities.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":null,"pages":null},"PeriodicalIF":8.2,"publicationDate":"2024-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142274170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Identifying the peripheral cues in the credibility assessment of online health information 识别在线健康信息可信度评估中的外围线索
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-09-08 DOI: 10.1016/j.im.2024.104037
{"title":"Identifying the peripheral cues in the credibility assessment of online health information","authors":"","doi":"10.1016/j.im.2024.104037","DOIUrl":"10.1016/j.im.2024.104037","url":null,"abstract":"<div><p>Online health information varies, as well as what people choose to consume and believe. Previous research finds that hesitancy to follow health advice is often due to suspicion about credibility. The elaboration likelihood model suggests credibility assessments use both argument quality and source credibility. One important facet for understanding how and why people cling to misinformation about health advice is uncovering what drives their credibility assessment in the first place. Yet, little research focuses on what peripheral cues influence source credibility in online health information. Our mixed-method study, which combines an online experiment and qualitative analysis, explores how source, tone, and format affect credibility perceptions in health contexts. The results confirm ELM relationships and indicate credibility increases when information is physician-authored and objectively presented. Our findings address a gap in the literature by exploring what influences a person's credibility assessment of online health information, offering insights that could inform the design of future online health resources.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":null,"pages":null},"PeriodicalIF":8.2,"publicationDate":"2024-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142274291","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Follow the flow: An exploratory multi-case study of value creation in e-commerce ecosystems 随波逐流：电子商务生态系统价值创造的多案例探索研究
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-09-06 DOI: 10.1016/j.im.2024.104035
{"title":"Follow the flow: An exploratory multi-case study of value creation in e-commerce ecosystems","authors":"","doi":"10.1016/j.im.2024.104035","DOIUrl":"10.1016/j.im.2024.104035","url":null,"abstract":"<div><p>Platform-based ecosystems dominate e-commerce, generating value through participant growth and resulting network effects. However, research has lacked any conceptualization of value creation in e-commerce ecosystems. This paper fills this gap by providing a theoretically grounded and empirically validated conceptualization of value creation and exchange, including roles, value creation activities, and value flows among participants. The model integrates insights from a systematic literature review and a multi-case study of ten leading e-commerce ecosystems. Furthermore, an extension to the e3-value notation is proposed by introducing ecosystem segments, allowing for a higher level of abstraction of meta-roles and individual ecosystem participants.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":null,"pages":null},"PeriodicalIF":8.2,"publicationDate":"2024-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0378720624001174/pdfft?md5=52433712a148808160837fd44e983a6a&pid=1-s2.0-S0378720624001174-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142172714","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Investigating employees’ occupational risks and benefits resulting from artificial intelligence: An empirical analysis 调查员工因人工智能而产生的职业风险和收益：实证分析
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-09-04 DOI: 10.1016/j.im.2024.104036
{"title":"Investigating employees’ occupational risks and benefits resulting from artificial intelligence: An empirical analysis","authors":"","doi":"10.1016/j.im.2024.104036","DOIUrl":"10.1016/j.im.2024.104036","url":null,"abstract":"<div><p>With rapid advances in artificial intelligence (AI), more employees are benefiting from or being replaced by AI. Nevertheless, we know little about the extent to which AI affects employees’ occupations positively. This study improves the methodologies for quantifying employees’ occupational AI benefits and risks. We propose three mechanisms by which AI may benefit employees’ careers: productivity-enhanced AI jobs, intelligence-augmented AI jobs, and AI-enabling jobs. We also conduct employee-level analyses regarding how employees’ skills, educational backgrounds, and demographics may correlate with occupational risk and AI benefits. Our results suggest that these key factors have distinct effects on different AI benefits.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":null,"pages":null},"PeriodicalIF":8.2,"publicationDate":"2024-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142172715","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Lower than expected but still willing to use: User acceptance toward current intelligent conversational agents 低于预期，但仍愿意使用：用户对当前智能对话代理的接受度
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-09-03 DOI: 10.1016/j.im.2024.104033
{"title":"Lower than expected but still willing to use: User acceptance toward current intelligent conversational agents","authors":"","doi":"10.1016/j.im.2024.104033","DOIUrl":"10.1016/j.im.2024.104033","url":null,"abstract":"<div><p>Intelligent conversational agents (ICAs) are revolutionizing how humans interact with information systems. Designed to provide human-like service, ICAs are generally evaluated by users in comparison to their human counterparts, often resulting in less-than-expected user experiences. Our research investigates user acceptance of ICAs in this suboptimal condition of commercial customer service. Drawing from the dual perspectives of expectancy confirmation theory and task technology fit theory, we theorize and test an integrated research model on the collective impact of user expectancy confirmation regarding ICA capabilities and their assessment of service-ICA fit on user acceptance. Results from a field survey of 350 users of five ICAs deployed by major Canadian telecom service providers reveal the significant influence of both user expectancy confirmation with ICA capabilities and their assessment of ICA fit-to-service, with the latter playing a more prominent role in shaping user acceptance. Even though ICA performance may not always meet user expectations, users are still willing to engage with ICA services when they perceive the ICA as a fitting solution for their specific service complexity and availability requirements.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":null,"pages":null},"PeriodicalIF":8.2,"publicationDate":"2024-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0378720624001150/pdfft?md5=5fe895f3c261646b2633d51bcb18368e&pid=1-s2.0-S0378720624001150-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142164425","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Global perspectives on organizational information systems issues: An enigma in search of a theoretical framework 组织信息系统问题的全球视角：寻找理论框架的谜团
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-09-03 DOI: 10.1016/j.im.2024.104034
{"title":"Global perspectives on organizational information systems issues: An enigma in search of a theoretical framework","authors":"","doi":"10.1016/j.im.2024.104034","DOIUrl":"10.1016/j.im.2024.104034","url":null,"abstract":"<div><p>Information Systems (IS) research paradigms, models and findings are largely developed in the context of the United States and Western Europe and thus are largely applicable to the Western world and have limited relevance elsewhere. One area of IS research interest to both practitioners and academics is the elicitation of organizational/management issues related to the use of information technology (IT). The US-based Society for Information Management conducts an annual survey on these issues, but its findings are limited to the US. Given the current ethnocentric approach, the World IT Project, among other topics, examined the organizational IS issues in 37 countries and found that, as expected, the organizational IS issues varied widely from one organization to another and from one country to another. To better understand the nature of these issues and their driving factors, we have developed a multitiered theoretical framework to unravel these factors. This framework comprises three layers: an outer layer with three national-level factors, a middle layer with two macro-IT factors, and an inner layer with three organizational-level factors. Furthermore, 17 propositions are supported by the World IT Project data and secondary data. Such a framework has been long overdue and offers both practitioners and researchers value in understanding the global IS landscape.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":null,"pages":null},"PeriodicalIF":8.2,"publicationDate":"2024-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142172713","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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