Information & Management最新文献

Increasing immersive virtual reality platform loyalty: The role of embodiment 提高沉浸式虚拟现实平台忠诚度：体现的作用

IF 8.2 2区管理学

Information & Management Pub Date : 2025-09-23 DOI: 10.1016/j.im.2025.104255

Yongqian Lin , Ayoung Suh , Christian Wagner

{"title":"Increasing immersive virtual reality platform loyalty: The role of embodiment","authors":"Yongqian Lin , Ayoung Suh , Christian Wagner","doi":"10.1016/j.im.2025.104255","DOIUrl":"10.1016/j.im.2025.104255","url":null,"abstract":"<div><div>This research introduces embodiment as a novel driver of immersive virtual reality (VR) platform loyalty. Embodiment refers to users’ experience of inhabiting and controlling avatars’ bodies, facilitated by the real-time mapping of their physical movements onto avatars. Existing literature predominantly conceptualizes embodiment from a cognitive perspective, focusing on how users interpret their relationship with avatars mentally. However, it has largely overlooked the corporeal perspective—the role of users’ bodily practices in avatar control and virtual activity participation. To address this gap, we reconceptualize embodiment and propose its two categories, corporeal embodiment and cognitive embodiment. Building on this reconceptualization, we develop a theoretical model grounded in the embodied cognition theory and the interactionist theory of place attachment to examine the impact of embodiment on platform loyalty. Empirical results from a two-wave survey demonstrate that embodiment enhances platform loyalty through increased virtual world awareness, cognitive absorption, and virtual world attachment. This study advances the theoretical understanding of embodiment and provides practical insights for VR platform developers seeking to enhance user engagement and retention.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 1","pages":"Article 104255"},"PeriodicalIF":8.2,"publicationDate":"2025-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145220530","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Diving into recession: the collective knowledge of online users as an early warning system for recessionary expectations 陷入衰退：在线用户的集体知识作为衰退预期的早期预警系统

IF 8.2 2区管理学

Information & Management Pub Date : 2025-09-08 DOI: 10.1016/j.im.2025.104252

Kadhim Hayawi , Sakib Shahriar , Sujith Samuel Mathew , Efstathios Polyzos , Kaustuv Kanti Ganguli

{"title":"Diving into recession: the collective knowledge of online users as an early warning system for recessionary expectations","authors":"Kadhim Hayawi , Sakib Shahriar , Sujith Samuel Mathew , Efstathios Polyzos , Kaustuv Kanti Ganguli","doi":"10.1016/j.im.2025.104252","DOIUrl":"10.1016/j.im.2025.104252","url":null,"abstract":"<div><div>As concerns about economic downturns manifest in online discussions, we investigate whether sentiment extracted from social media can serve as an early warning signal for recessionary pressures. Using a dataset of Twitter (X) posts related to economic prospects, we apply a range of sentiment analysis techniques, including a lexicon and rule-based method (VADER) and deep learning approaches (GPT and BERT). We assess the relationship between online sentiment and key recession indicators, such as the yield curve and GDPNow forecasts, using a combination of econometric and machine learning methods. In addition, we perform a comparative evaluation of sentiment classification techniques, incorporating both traditional models and deep learning architectures. Our results confirm that Twitter discussions precede changes in recessionary indicators and can thus provide forward-looking insights into economic sentiment. Furthermore, the comparative analysis reveals variations in sentiment detection across different methodologies, emphasizing the importance of selecting appropriate approaches in economic forecasting.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 1","pages":"Article 104252"},"PeriodicalIF":8.2,"publicationDate":"2025-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145050134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Value co-creation in a digital ecosystem: Exploring autonomous co-creation in a digital influencer ecosystem 数字生态系统中的价值共同创造：探索数字影响者生态系统中的自主共同创造

IF 8.2 2区管理学

Information & Management Pub Date : 2025-09-08 DOI: 10.1016/j.im.2025.104251

Carmen Leong , Wilson Hua , Xiao Xiao , Jie Yu , Yawen Zhou

引用次数: 0

Topic diversity and review usefulness: A text-based analysis 主题多样性与评论有用性：基于文本的分析

IF 8.2 2区管理学

Information & Management Pub Date : 2025-09-01 DOI: 10.1016/j.im.2025.104243

Xixi Li , Wenqi Zhou , Wenjing Duan , Huayi Li

{"title":"Topic diversity and review usefulness: A text-based analysis","authors":"Xixi Li , Wenqi Zhou , Wenjing Duan , Huayi Li","doi":"10.1016/j.im.2025.104243","DOIUrl":"10.1016/j.im.2025.104243","url":null,"abstract":"<div><div>While scholars and managers have long queried how a review message can be useful, the e-word-of-mouth (eWOM) literature yields inconclusive findings. Our study approaches this classic research question from the novel angle of diversity and investigate how topic diversity of online reviews affect review usefulness. Specifically, topic diversity manifests in both topic variety, the extent to which different topics are discussed in a review message, and content distribution across topics, the extent to which content is distributed across different topics. We leverage the aspect-based topic modeling technique to uncover the extent of different topics discussed in individual review messages as the nested subunits and operationalize topic variety and content distribution as two main unit-level predictors of review usefulness. This text-based approach helps analyze about 200k restaurant reviews from Yelp.com and generates six different topics relating to restaurant reviews. Results reveal that (1) on average, topic variety positively affected review usefulness, while content distribution across topics did not; (2) however, when topic variety is high (low), the impact of content distribution on review usefulness is significant and positive (significant and negative). Our study contributes to the e-WOM literature by offering new knowledge regarding topic diversity and review usefulness.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 1","pages":"Article 104243"},"PeriodicalIF":8.2,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145004389","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Token fraud identification and implications for post-crowdfunding performance 代币欺诈识别及其对后众筹绩效的影响

IF 8.2 2区管理学

Information & Management Pub Date : 2025-09-01 DOI: 10.1016/j.im.2025.104242

Ziyi Xiong , Rong Liu , Hemang Subramanian

{"title":"Token fraud identification and implications for post-crowdfunding performance","authors":"Ziyi Xiong , Rong Liu , Hemang Subramanian","doi":"10.1016/j.im.2025.104242","DOIUrl":"10.1016/j.im.2025.104242","url":null,"abstract":"<div><div>Tokens issued by emerging Web3 applications serve multiple roles, including crowdfunding, payment, and governance, during the development of these applications. However, Web3 token fraud damages the trust of stakeholders, potentially contributing to the failure of these applications. We present an end-to-end mechanism for identifying wallet accounts suspected of Web3 token fraud and analyze the impact of such fraud on the performance of Web3 applications post-crowdfunding. First, we develop novel graph neural network models to identify fraudulent wallet accounts within evolving on-chain transaction networks using a crowd-reported fraud dataset. Next, we construct a dynamic ex ante fraud risk profile for each Web3 application by aggregating account-level fraud predictions. Finally, we evaluate the impact of risk profiles on Web3 application performance. Our results indicate a nuanced effect of Web3 token fraud. Web3 token fraud influences both application usage and user base expansion negatively. A prior surge in application usage may intensify the risk of token fraud, while earlier user base expansion can potentially alleviate this risk.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 1","pages":"Article 104242"},"PeriodicalIF":8.2,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145120991","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How does buffering-bridging alignment influence supply chain resilience? A polynomial regression analysis 缓冲-桥接对齐如何影响供应链弹性？多项式回归分析

IF 8.2 2区管理学

Information & Management Pub Date : 2025-08-28 DOI: 10.1016/j.im.2025.104241

Shaobo Wei , Yuqing Wu , Xiayu Chen , Ruolin Ding , Hua Liu

{"title":"How does buffering-bridging alignment influence supply chain resilience? A polynomial regression analysis","authors":"Shaobo Wei , Yuqing Wu , Xiayu Chen , Ruolin Ding , Hua Liu","doi":"10.1016/j.im.2025.104241","DOIUrl":"10.1016/j.im.2025.104241","url":null,"abstract":"<div><div>Although supply chain resilience has been suggested as a critical factor in coping with supply chain disruptions, our understanding of what factors influence supply chain resilience remains limited. Drawing upon resource orchestration theory, this study examines how a firm’s buffering-bridging alignment influences supply chain resilience and how this relationship is further moderated by the firm’s balanced and combined information technology (IT) capability. Using match-paired data from 531 Chinese firms, we employ polynomial regression analysis and response surface methodology to test our model. The findings reveal a positive relationship between buffering-bridging alignment and supply chain resilience, while a negative relationship between buffering-bridging misalignment and supply chain resilience. Furthermore, we find that balanced IT capability strengthens the positive relationship between buffering-bridging alignment and resilience yet exacerbates the negative relationship between buffering-bridging misalignment and resilience. However, we do not find a significant moderating role of combined IT capability on the relationship between buffering-bridging alignment or misalignment and supply chain resilience. This study represents one of the initial explorations into the impact of buffering-bridging alignment and structural IT capability on supply chain resilience, offering both theoretical insights and practical implications for the information systems and supply chain literature.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 1","pages":"Article 104241"},"PeriodicalIF":8.2,"publicationDate":"2025-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145004390","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

“Fight for me and I will be with you”: How product deciphering app digital activism influences user loyalty “为我而战，我将与你同在”：产品解读应用数字激进主义如何影响用户忠诚度

IF 8.2 2区管理学

Information & Management Pub Date : 2025-08-28 DOI: 10.1016/j.im.2025.104240

Richard Huaman-Ramirez , Aranzazu Gaztelumendi , Zeeshan A. Bhatti , Francisco Guzman , Jean Pfiffelmann

{"title":"“Fight for me and I will be with you”: How product deciphering app digital activism influences user loyalty","authors":"Richard Huaman-Ramirez , Aranzazu Gaztelumendi , Zeeshan A. Bhatti , Francisco Guzman , Jean Pfiffelmann","doi":"10.1016/j.im.2025.104240","DOIUrl":"10.1016/j.im.2025.104240","url":null,"abstract":"<div><div>Although the use of product deciphering applications (PDAs)—such as Yuka and Fooducate—is becoming increasingly common, there remains a lack of research on how users perceive these apps, and specifically how PDAs’ perceived digital activism influences user loyalty. PDAs are mobile applications that allow users to scan the composition or contents of products, providing precise information about how these products may affect their health. However, users also perceive these PDAs as engaging in digital activism: advocating for users by actively promoting significant change regarding (potentially) unethical practices by certain product manufacturers. This paper investigates the mechanisms (i.e., perceived app authenticity and self-app connection) and conditions (i.e., political ideology and health consciousness) through which perceived digital activism in PDAs affects user loyalty. Four quantitative studies were conducted in France, involving a total of 832 individuals (exploratory pre-study: N₁ = 61; confirmatory pre-study: N₂ = 122; cross-sectional study: N₃ = 403; experimental study: N₄ = 246). Data were analysed using Partial Least Squares Structural Equation Modelling, OLS regression, and ANOVA. Results show that perceived app authenticity and self-app connection both mediate the relationship between perceived digital activism and user loyalty. These mediators are further moderated by political ideology and health consciousness—i.e., the effects of perceived digital activism on user loyalty via perceived app authenticity or self-app connection are stronger for liberal than for conservative users, and stronger for high health-conscious than for low health-conscious users.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 1","pages":"Article 104240"},"PeriodicalIF":8.2,"publicationDate":"2025-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144989990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Unpacking the vendor–task fit in crowdsourcing contests: Antecedents of vendors’ bidding behavior and outcomes 解开众包竞赛中供应商与任务的契合：供应商竞标行为和结果的前提

IF 8.2 2区管理学

Information & Management Pub Date : 2025-08-27 DOI: 10.1016/j.im.2025.104239

Xiaolun Wang , Tianrun Zhao , Yuxiang (Chris) Zhao , Jie Gu

{"title":"Unpacking the vendor–task fit in crowdsourcing contests: Antecedents of vendors’ bidding behavior and outcomes","authors":"Xiaolun Wang , Tianrun Zhao , Yuxiang (Chris) Zhao , Jie Gu","doi":"10.1016/j.im.2025.104239","DOIUrl":"10.1016/j.im.2025.104239","url":null,"abstract":"<div><div>On online crowdsourcing platforms, to help employers identify the right vendor for the appropriate task from a variety of choices, it is important to evaluate the vendor–task fit (VTF), the degree to which a vendor’s competence fits a particular task. To address gaps in fit theories, we conceptualize VTF as consisting of two core dimensions – experience similarity and skill matching – based on a vendor’s experience and skills. From the perspective of a vendor’s cost–benefit analysis in crowdsourcing contests, we propose an intricate relationship between VTF, vendors’ bidding behavior (bidding prices), and bidding outcomes (winning probabilities). Using a sample of 5,141 bidding tasks collected from epwk.com from 2010 to 2023, we trained the Doc2Vec deep-learning algorithm to compute VTF. Our findings indicate that experience similarity lowers vendors’ bidding prices and improves bidding outcomes, while skill matching increases vendors’ bidding prices without affecting bidding outcomes. In addition, task complexity and capability level positively moderate the effect of experience similarity on bidding prices, whereas competition intensity has no significant effect. This study enriches theories of fit between tasks and vendors’ competencies in crowdsourcing contests, and offers practical insights for vendors, employers, and crowdsourcing platforms.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 8","pages":"Article 104239"},"PeriodicalIF":8.2,"publicationDate":"2025-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144916665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How does distance from competitors impact online quality ratings? Empirical analysis of data from Zomato 与竞争对手的距离如何影响在线质量评级？Zomato数据的实证分析

IF 8.2 2区管理学

Information & Management Pub Date : 2025-08-19 DOI: 10.1016/j.im.2025.104237

Tarun Jain , Satyam Mukherjee

{"title":"How does distance from competitors impact online quality ratings? Empirical analysis of data from Zomato","authors":"Tarun Jain , Satyam Mukherjee","doi":"10.1016/j.im.2025.104237","DOIUrl":"10.1016/j.im.2025.104237","url":null,"abstract":"<div><div>The quality of a product offering is vital for the success of a business. In this paper, we study how the local competition dynamics impact product quality decisions (measured by quality ratings over online platforms). Furthermore, we also evaluate how the extent of similarity in product offering between competing businesses impacts the quality rating differential between them. We begin by analyzing a game-theoretic model to formulate our research hypothesis. In addition, we empirically examine how location and product similarity influence quality decision differentials, using a dataset from Zomato that features restaurants in Bangalore, India. We implement natural language processing to estimate product similarity among various restaurants. Our analysis indicates a positive association between the distance between competing businesses and the differential in online ratings. Furthermore, we observe that high product differentiation is correlated with greater rating differentials between competing businesses. Our results imply that businesses entering a particular locality should consider geographical separation and product differentiation from competing businesses while making product quality investment decisions<strong><em>.</em></strong></div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 8","pages":"Article 104237"},"PeriodicalIF":8.2,"publicationDate":"2025-08-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144908698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How enterprise social media facilitate proactive socialization behavior and compensate for mentoring: The role of communication visibility 企业社会化媒体如何促进主动社会化行为并补偿师徒关系：传播可见性的作用

IF 8.2 2区管理学

Information & Management Pub Date : 2025-08-13 DOI: 10.1016/j.im.2025.104236

Di Cai , Yong Zhang , Shengming Liu , Jia Liu , Li Yao

引用次数: 0