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Organizational culture, digital transformation, and product innovation
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-14 DOI: 10.1016/j.im.2025.104135
Guangming Cao , Yanqing Duan , John S. Edwards
{"title":"Organizational culture, digital transformation, and product innovation","authors":"Guangming Cao ,&nbsp;Yanqing Duan ,&nbsp;John S. Edwards","doi":"10.1016/j.im.2025.104135","DOIUrl":"10.1016/j.im.2025.104135","url":null,"abstract":"<div><div>This research fills a knowledge gap by introducing a new conceptualization of digital transformation through a multidimensional digital transforming capability. It further examines the influence of four cultural types on this capability and its subsequent impact on product innovation. Empirical findings reveal that adhocracy, followed in descending order of influence by clan, market, and hierarchy cultures, is positively related to digital transforming capability, which in turn is positively related to product innovation in terms of new product newness, meaningfulness, and performance. Additionally, new product newness and meaningfulness each positively mediate the effect of digital transforming capability on new product performance.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 4","pages":"Article 104135"},"PeriodicalIF":8.2,"publicationDate":"2025-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143643245","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Understanding the postadoption use of gamified learning systems against the conflicting role of the game layer
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-10 DOI: 10.1016/j.im.2025.104133
Han Li , Xin (Robert) Luo , Paul Benjamin Lowry , Jie Zhang
{"title":"Understanding the postadoption use of gamified learning systems against the conflicting role of the game layer","authors":"Han Li ,&nbsp;Xin (Robert) Luo ,&nbsp;Paul Benjamin Lowry ,&nbsp;Jie Zhang","doi":"10.1016/j.im.2025.104133","DOIUrl":"10.1016/j.im.2025.104133","url":null,"abstract":"<div><div>Gamification is driving widespread application adoption, with a $70.4 billion projected market by 2030. However, the consequences of gamification on sustained use beyond initial adoption remain largely unclear. This study explores how the game layer may induce psychological fatigue and hinder continued use, particularly in learning systems. Drawing on self-determination theory and cognitive load theory, we analyzed the perceptions of 307 Duolingo users. The results reveal mixed impacts of the game layer on postadoption usage, influenced by gaming motivation and perceived learning complexity. This research underscores the nuanced effects of gamification and offers insights for improving gamified learning system design.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 4","pages":"Article 104133"},"PeriodicalIF":8.2,"publicationDate":"2025-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143629119","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Adapting mental health needs analysis activities to online and hybrid methods: Lessons learned during Covid-19
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-07 DOI: 10.1016/j.im.2025.104132
Carolyn Axtell , Cristian Vasquez , Marit Christensen , Siw Tone Innstrand , Marco De Angelis , Greta Mazzetti , Vince Pelzer , Machteld van den Heuvel , Martin Tušl , Ivana Šípová , Beate Muschalla , Susana Llorens , Josefina Peláez Zuberbuhler
{"title":"Adapting mental health needs analysis activities to online and hybrid methods: Lessons learned during Covid-19","authors":"Carolyn Axtell ,&nbsp;Cristian Vasquez ,&nbsp;Marit Christensen ,&nbsp;Siw Tone Innstrand ,&nbsp;Marco De Angelis ,&nbsp;Greta Mazzetti ,&nbsp;Vince Pelzer ,&nbsp;Machteld van den Heuvel ,&nbsp;Martin Tušl ,&nbsp;Ivana Šípová ,&nbsp;Beate Muschalla ,&nbsp;Susana Llorens ,&nbsp;Josefina Peláez Zuberbuhler","doi":"10.1016/j.im.2025.104132","DOIUrl":"10.1016/j.im.2025.104132","url":null,"abstract":"<div><div>In response to the shift to remote work due to COVID-19, the challenges and opportunities of conducting mental health needs analysis activities via online and hybrid methods were explored, along with the influences on task-technology adaptations. Through online focus group interviews, the findings have revealed that the type of task performed and situational factors influenced the experience of challenges and opportunities. More opportunities were associated with dyadic activities, whereas challenges were particularly salient within group activities. Only adaptations aimed at enhancing opportunities and resources were continued long-term. Implications for Information Systems theory and organizational practice are discussed.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 4","pages":"Article 104132"},"PeriodicalIF":8.2,"publicationDate":"2025-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143636440","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A field experiment on response strategy in non-alternative environments: A moderated-mediation model
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-07 DOI: 10.1016/j.im.2025.104134
Hamid Reza Nikkhah
{"title":"A field experiment on response strategy in non-alternative environments: A moderated-mediation model","authors":"Hamid Reza Nikkhah","doi":"10.1016/j.im.2025.104134","DOIUrl":"10.1016/j.im.2025.104134","url":null,"abstract":"<div><div>Companies are increasingly confronted with data breaches, which incur substantial costs. In response, they frequently adopt compensation strategies aimed at mitigating adverse consequences and appeasing affected customers. However, the effectiveness of compensation strategies in assuaging customer concerns following data breaches remains an area of ongoing research, particularly in non-alternative environments where customer choice is limited and switching to alternative providers is not feasible. Furthermore, there is limited research on the effect of compensation on both immediate reactions and long-lasting beliefs in the same nomological network. Accordingly, this study proposes a moderated-mediation model based on expectancy violation theory to investigate customers’ reactions to data breaches in non-alternative environments. Leveraging a field experiment involving 335 real victims of a significant data breach in a non-alternative setting, our findings challenge the presumed efficacy of compensation strategies. We found that although compensation can mitigate customers’ immediate reactions, it is unable to repair long-lasting beliefs in non-alternative environments. We interpret the results and provide implications for research and practice.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 4","pages":"Article 104134"},"PeriodicalIF":8.2,"publicationDate":"2025-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143592193","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Predicting reward-based crowdfunding success with multimodal data: A theory-guided framework
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-04 DOI: 10.1016/j.im.2025.104131
Liqian Bao , Gang Chen , Zongxi Liu , Shuaiyong Xiao , Huimin Zhao
{"title":"Predicting reward-based crowdfunding success with multimodal data: A theory-guided framework","authors":"Liqian Bao ,&nbsp;Gang Chen ,&nbsp;Zongxi Liu ,&nbsp;Shuaiyong Xiao ,&nbsp;Huimin Zhao","doi":"10.1016/j.im.2025.104131","DOIUrl":"10.1016/j.im.2025.104131","url":null,"abstract":"<div><div>There is a growing need to investigate the impact of multimodal data, which are becoming increasingly prevalent on crowdfunding platforms, on prediction of fundraising outcomes. However, a prediction framework drawing upon rational theoretical foundations to leverage multimodal data in crowdfunding is still lacking. Guided by relevant theories, we explore the ideational, interpersonal, and textual metafunctions of multimodal data geared toward fundraising success prediction. Our empirical evaluation demonstrates superior predictive utilities of various metafunction-based multimodal features over purely data-driven ones. Our results also reveal that the multiple data modalities interact complementarily and synergistically to improve the prediction performance. Specifically, combining metafunctions improved prediction performance by 2–15 % over a single metafunction, while multimodality outperformed single data modality by 7–18 % within each metafunction.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 4","pages":"Article 104131"},"PeriodicalIF":8.2,"publicationDate":"2025-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143578496","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Toward a more nuanced understanding of the IT use-individual performance relationship
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-03 DOI: 10.1016/j.im.2025.104129
Mickaël Ringeval , James S. Denford , Simon Bourdeau , Guy Paré
{"title":"Toward a more nuanced understanding of the IT use-individual performance relationship","authors":"Mickaël Ringeval ,&nbsp;James S. Denford ,&nbsp;Simon Bourdeau ,&nbsp;Guy Paré","doi":"10.1016/j.im.2025.104129","DOIUrl":"10.1016/j.im.2025.104129","url":null,"abstract":"<div><div>In this paper, we examine the relationship between information technology (IT) use and individual performance, employing Representational Theory to underscore contextual importance, especially the nature of IT use. By investigating the influence of IT use richness on performance, we adopt both correlational and configurational methodologies. Findings indicate associations to General Performance and Efficiency, but not Effectiveness, revealing that richer IT use does not uniformly enhance performance, particularly in mandatory settings where organizational factors play a major role. This study unpacks the nature of IT use-performance relationship, offering theoretical insights and practical implications for organizations seeking to maximize advantage from IT.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 4","pages":"Article 104129"},"PeriodicalIF":8.2,"publicationDate":"2025-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143551316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Uncovering the effects of non-hedonic social media use on knowledge workers’ depression through the conservation of resources theory
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-02-27 DOI: 10.1016/j.im.2025.104121
Xiling Cui , Yang Lei , Baofeng Huo , Paul Benjamin Lowry , Xuan Yang
{"title":"Uncovering the effects of non-hedonic social media use on knowledge workers’ depression through the conservation of resources theory","authors":"Xiling Cui ,&nbsp;Yang Lei ,&nbsp;Baofeng Huo ,&nbsp;Paul Benjamin Lowry ,&nbsp;Xuan Yang","doi":"10.1016/j.im.2025.104121","DOIUrl":"10.1016/j.im.2025.104121","url":null,"abstract":"<div><div>Leveraging the conservation of resources theory, this study investigates the influence of non-hedonic social media (SM) uses, namely broad socialization, deep communication, information retrieval, and information sharing, on forming knowledge-working professionals’ depression through SM overload and strain. The analysis of a two-wave data collection with 440 participants suggests that broad socialization and information sharing have both positive and negative effects indirectly on depression. In contrast, deep communication and information retrieval are beneficial in reducing depression. Our study contributes to the existing literature by exploring the distinct effects of the four non-hedonic social media use on depression.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 4","pages":"Article 104121"},"PeriodicalIF":8.2,"publicationDate":"2025-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143601047","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
An organizational sensemaking theorizing of how firms construct digitally enabled strategic agility
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-02-27 DOI: 10.1016/j.im.2025.104130
Mohsin Malik , Amir Andargoli , Paul Tallon , Nilmini Wickramasinghe
{"title":"An organizational sensemaking theorizing of how firms construct digitally enabled strategic agility","authors":"Mohsin Malik ,&nbsp;Amir Andargoli ,&nbsp;Paul Tallon ,&nbsp;Nilmini Wickramasinghe","doi":"10.1016/j.im.2025.104130","DOIUrl":"10.1016/j.im.2025.104130","url":null,"abstract":"<div><div>Existing theories on digitally enabled strategic agility have predominantly adopted a dynamic capability perspective, explaining how it fosters competitive advantage. However, such theories provide insufficient clarity on how organizations navigate the “equivocality” that arises from abundant but often unstructured and ambiguous information and signals to formulate an effective response to environmental dynamism. We address this literature gap by developing a novel organizational-sensemaking-based framework where digitally enabled strategic agility emerges from a combination of digital orientation, information governance, and digital transformation. We test the series of hypotheses depicted in the theoretical framework empirically by collecting survey data from the Australian healthcare sector. The statistical findings reveal that digital orientation influences digitally enabled strategic agility through the individual and serial mediation of information governance and digital transformation, with no direct impact observed. Our findings highlight the importance of organizational sensemaking in achieving effective responses to environmental changes, crucial for fully realizing digitally enabled strategic agility.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 4","pages":"Article 104130"},"PeriodicalIF":8.2,"publicationDate":"2025-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143551317","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
An integrated model of ambivalence and deterrence of bystander inaction in delegitimizing doxing
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-02-07 DOI: 10.1016/j.im.2025.104118
Yang-Jun Li , Zhi-Zhi He , Christy M.K. Cheung , Xiao-Liang Shen , Matthew K.O. Lee
{"title":"An integrated model of ambivalence and deterrence of bystander inaction in delegitimizing doxing","authors":"Yang-Jun Li ,&nbsp;Zhi-Zhi He ,&nbsp;Christy M.K. Cheung ,&nbsp;Xiao-Liang Shen ,&nbsp;Matthew K.O. Lee","doi":"10.1016/j.im.2025.104118","DOIUrl":"10.1016/j.im.2025.104118","url":null,"abstract":"<div><div>Our study seeks to explain bystander inaction by guiding the regulation of delegitimizing doxing. We develop a contextualized research model by integrating attitudinal ambivalence theory and general deterrence theory. Our results innovatively uncover three congruence effects describing how positive and negative appraisals are combined to determine bystander inaction. Moreover, perceived SNS deterrence weakens the negative impact of attitudinal univalence on bystander inaction. As one of the pioneering empirical inquiries into delegitimizing doxing, our study contributes to theory and practice related to bystander intervention in delegitimizing doxing.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 3","pages":"Article 104118"},"PeriodicalIF":8.2,"publicationDate":"2025-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143402639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The nexus of mindfulness, affect, and information processing in phishing identification: An empirical examination
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-02-06 DOI: 10.1016/j.im.2025.104110
Debalina Bera , Dan J. Kim
{"title":"The nexus of mindfulness, affect, and information processing in phishing identification: An empirical examination","authors":"Debalina Bera ,&nbsp;Dan J. Kim","doi":"10.1016/j.im.2025.104110","DOIUrl":"10.1016/j.im.2025.104110","url":null,"abstract":"<div><div>Phishing, the most pervasive cyber-attack, is a threat to both organizations and individuals, leaving phishing identification the most crucial anti-phishing weapon for all internet users. Individuals’ choice of information processing strategies results in differing accuracy of phishing identification. As an antecedent of phishing identification, the effect of mindfulness training has been researched. However, the influence of dispositional and domain-specific mindfulness, along with an individual's affective state, which drives the choice of information processing strategies which in turn affect one's phishing detection, has not yet been given sufficient empirical and theoretical scrutiny. This study thus identifies and analyzes the antecedents (heuristic and systematic information processing, dispositional and domain mindfulness, and affective state) and behavioral consequences (phishing detection accuracy), drawing on the heuristic-systematic model of information processing, mindful decision-making, and affect-and-persuasion literature. A scenario-based survey experiment was conducted to reveal how dispositional and contextual mindfulness and affectivity influence information processing mechanisms and, consequently, affect phishing detection accuracy. The study aims to contribute to the existing information security literature by examining the novel connections between dispositional and domain mindfulness and their influence on individual users' information processing strategies and phishing detection accuracy. Further, it intends to contribute to phishing training and awareness activities by identifying the function of cognitive-affective (affective states, trait mindfulness) and cognitive-behavioral (domain mindfulness) factors on the choice of information processing modes and phishing detection accuracy. Also, the study indicates that leveraging affective states could enhance the effectiveness of automatic filters in combating phishing attempts.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 3","pages":"Article 104110"},"PeriodicalIF":8.2,"publicationDate":"2025-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143394985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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