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Psychological safety, job crafting, and future work self: The moderating effect of techno-stressors 心理安全、工作构思与未来工作自我：技术压力源的调节作用
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-29 DOI: 10.1016/j.im.2025.104143
Vivien K.G. Lim , Jing Xi Ng , Thompson S.H. Teo
{"title":"Psychological safety, job crafting, and future work self: The moderating effect of techno-stressors","authors":"Vivien K.G. Lim ,&nbsp;Jing Xi Ng ,&nbsp;Thompson S.H. Teo","doi":"10.1016/j.im.2025.104143","DOIUrl":"10.1016/j.im.2025.104143","url":null,"abstract":"<div><div>This study examines how employees utilize resources in a psychologically safe environment, as well as how the presence of techno-stressors affects resource conservation. Drawing on the conservation of resources (COR) theory, we developed and tested a model for how techno-stressors moderate the relationships between psychological safety and both psychological (i.e., future work self) and behavioral (i.e., social and structural job crafting) outcomes. Results indicated that psychological safety was positively related to social job crafting. Techno-invasion moderated the relationship between psychological safety and future work self, while techno-overload moderated the relationship between psychological safety and structural job crafting. Post hoc analyses unveiled a three-way interaction effect on social job crafting that involved psychological safety, techno-overload, and gender. The findings offer insights into how employees manage techno-stressors in resource-rich environments, providing implications for both research and practice in organizational settings.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 5","pages":"Article 104143"},"PeriodicalIF":8.2,"publicationDate":"2025-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143777565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
E-participation and corruption: Unravelling the role of power dynamics and disinformation 电子参与与腐败：权力动态和虚假信息的作用
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-29 DOI: 10.1016/j.im.2025.104139
Pramukh Nanjundaswamy Vasist , Satish Krishnan , Thompson S.H. Teo , Nasreen Azad
{"title":"E-participation and corruption: Unravelling the role of power dynamics and disinformation","authors":"Pramukh Nanjundaswamy Vasist ,&nbsp;Satish Krishnan ,&nbsp;Thompson S.H. Teo ,&nbsp;Nasreen Azad","doi":"10.1016/j.im.2025.104139","DOIUrl":"10.1016/j.im.2025.104139","url":null,"abstract":"<div><div>E-participation initiatives help combat corruption in nations, but variations in urban–rural distribution of political power and the spread of social media disinformation by governments threaten their effectiveness. Through a cross-country analysis spanning 141 countries, we demonstrate the importance of a pro-rural approach in boosting the impact of e-participation initiatives on reducing corruption. Furthermore, we show that increased transparency and accountability from e-participation discourage governments from engaging in social media disinformation campaigns, ultimately lowering corruption levels. A configurational perspective shows that tackling corruption requires a multifaceted approach, with control of disinformation playing a key role. This study advances our understanding of general deterrence and urban bias theories, emphasizes the need for a multi-pronged approach to fight corruption, and identifies potential obstacles in fully realizing the benefits of e-participation initiatives.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 5","pages":"Article 104139"},"PeriodicalIF":8.2,"publicationDate":"2025-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143783081","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A real bargain: Understanding the impacts of short-term price discounts on physicians’ health service sales on online health platforms 真正的便宜货：了解短期价格折扣对在线健康平台上医生健康服务销售的影响
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-27 DOI: 10.1016/j.im.2025.104142
Zihao Deng , Zhaohua Deng , Xixi Li , Guorui Fan
{"title":"A real bargain: Understanding the impacts of short-term price discounts on physicians’ health service sales on online health platforms","authors":"Zihao Deng ,&nbsp;Zhaohua Deng ,&nbsp;Xixi Li ,&nbsp;Guorui Fan","doi":"10.1016/j.im.2025.104142","DOIUrl":"10.1016/j.im.2025.104142","url":null,"abstract":"<div><div>Short-term price discounts of online health services have become a key promotional strategy for increasing user engagement and consumption on online health platforms (OHPs). While these discounts offer patients greater affordability and accessibility, their impacts on physicians’ online health service sales remain unclear. This study takes a physician-centric view to evaluate the effectiveness of discounted online health services and identify discounted pricing features contributing to physicians’ online health service sales. Using quasi-natural experiments involving 540 physicians who first launched or terminated short-term price discounts over three consecutive months in 2022, we confirm that price discounts significantly increase physicians’ online health service sales. Further regression analysis of 38,444 online health service sessions from 1202 physicians reveals that the price differences from the original price and peer physicians’ service prices have inverted U-shaped effects on online health service sales. A post hoc heterogeneity analysis underscores the role of physicians’ online and offline capital in shaping this relationship. These findings provide actionable insights for physicians, managers, and platform designers of OHPs, offering guidance on optimizing pricing strategies to maximize online health service sales.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 5","pages":"Article 104142"},"PeriodicalIF":8.2,"publicationDate":"2025-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143791147","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Bias in online reviews: The roles played by consumers and products in reviewing online games 网络评论偏见：消费者和产品在网络游戏评论中所扮演的角色
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-27 DOI: 10.1016/j.im.2025.104141
Pranay Jinna , InduShobha Chengalur-Smith
{"title":"Bias in online reviews: The roles played by consumers and products in reviewing online games","authors":"Pranay Jinna ,&nbsp;InduShobha Chengalur-Smith","doi":"10.1016/j.im.2025.104141","DOIUrl":"10.1016/j.im.2025.104141","url":null,"abstract":"<div><div>Prior research on online reviews has focused on investigating either the bias inherent in providing these reviews or the characteristics of users or products that lead to positive reviews. This study is different in that it controls for self-selection bias and incorporates both consumer and product characteristics, thereby providing a more realistic and holistic view of their impact on both the volume and the valence of reviews. We explore these issues in the context of a rapidly growing industry—online games—and use an uncensored dataset of game purchasers from a large online gaming platform. We examine consumer characteristics including friendship, ownership, and usage and product characteristics such as age, atypicality, and price. We draw on theories from information systems, marketing, and sociology to explain review and rating behaviors and create consumer segments by using the product's atypicality attributes to calculate consumers’ atypicality and variety-seeking levels. By distinguishing between review propensity (volume) and likelihood of a positive review (valence), we conclude that controlling for the propensity to review changes the previously held orthodoxy regarding the likelihood of a positive review. By exploring a more complete set of explanatory factors and testing our hypotheses on a large, uncensored dataset, our work provides a clearer picture of the intermingled influence of consumer and product characteristics on the provision of online reviews and their valence.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 5","pages":"Article 104141"},"PeriodicalIF":8.2,"publicationDate":"2025-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143783082","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Goldilocks question: How optimal length and answerer match boost reader payments on paid Q&A platforms 金凤花问题：在付费问答平台上，最佳长度和答案匹配如何提高读者的付费
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-18 DOI: 10.1016/j.im.2025.104138
Huigang Liang, Xinzhe Niu
{"title":"The Goldilocks question: How optimal length and answerer match boost reader payments on paid Q&A platforms","authors":"Huigang Liang,&nbsp;Xinzhe Niu","doi":"10.1016/j.im.2025.104138","DOIUrl":"10.1016/j.im.2025.104138","url":null,"abstract":"<div><div>Paid Question &amp; Answer platforms make profits by charging readers a small fee for each answer they read. Because readers decide whether to pay for reading the answer only after reading the question, it is imperative to understand how question traits affect readers’ paying behavior. Drawing upon signaling theory and the Elaboration Likelihood Model, we examine how question length and the answerer-question match affect the number of paying readers. Based on 17,351 observations from Weibo, a large Chinese Q&amp;A platform, we find that the inverted U-shaped impact of the question length on the sales of questions is moderated by the answerer-question match. By showing this conditional curvilinear relationship, this paper illustrates theoretical nuances behind the effects of question length and answerer-question match and offers practical implications regarding how to foster users’ willingness to pay for answers and make Q&amp;A platforms sustainable.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 5","pages":"Article 104138"},"PeriodicalIF":8.2,"publicationDate":"2025-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143697770","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Platform affordance as job resources: Job crafting and online retention of physicians in online health communities 作为工作资源的平台提供：在线健康社区医生的工作制作和在线保留
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-18 DOI: 10.1016/j.im.2025.104137
Xiaobo Li , Shun Cai , Xin Fu
{"title":"Platform affordance as job resources: Job crafting and online retention of physicians in online health communities","authors":"Xiaobo Li ,&nbsp;Shun Cai ,&nbsp;Xin Fu","doi":"10.1016/j.im.2025.104137","DOIUrl":"10.1016/j.im.2025.104137","url":null,"abstract":"<div><div>Physicians are the primary providers of online medical services, and their participation is critical to the vitality and sustainability of the online healthcare community. Drawing on the job demands-resources model and affordances theory, we integrate required online effort and platform affordances in online work settings and propose a dual-path model of online retention for physicians. Our findings suggest that on the stress path, physical labor and emotional labor have statistically significant effects on online retention through avoidance crafting, while the effect of cognitive labor is not statistically significant, and that on the motivational path, egocentric affordance and social presence affordances contribute to online retention via approach crafting, whereas the impact of online collaboration affordances is not significant. These findings may extend the understanding of the theoretical motivation behind continuance behavior and help platform managers motivate physicians’ continued participation on the platforms.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 5","pages":"Article 104137"},"PeriodicalIF":8.2,"publicationDate":"2025-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143685964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Same technostress situation but different responses: A trait activation theoretical perspective on IT mindfulness in remote work 相同的技术压力情境但不同的反应：远程工作中IT正念的特质激活理论视角
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-16 DOI: 10.1016/j.im.2025.104136
Anis Khedhaouria , Christian Maier
{"title":"Same technostress situation but different responses: A trait activation theoretical perspective on IT mindfulness in remote work","authors":"Anis Khedhaouria ,&nbsp;Christian Maier","doi":"10.1016/j.im.2025.104136","DOIUrl":"10.1016/j.im.2025.104136","url":null,"abstract":"<div><div>We propose an interactionist model that investigates when users demonstrate IT mindfulness to alleviate techno-stressors and enhance their engagement in remote work. Drawing on the Transactional Theory of Stress and Trait Activation Theory, a fuzzy-set Qualitative Comparative Analysis (<em>N</em> = 306 professionals) reveals equifinal configurations. In three configurations, users who encounter techno-stressors do not demonstrate IT mindfulness and show reduced remote work engagement. In three other configurations, when faced with techno-stressors, users actively demonstrate IT mindfulness and show increased remote work engagement. These findings contribute to research by demonstrating that users exhibit IT mindfulness when faced with techno-stressors that enable its activation.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 5","pages":"Article 104136"},"PeriodicalIF":8.2,"publicationDate":"2025-03-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143685963","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Organizational culture, digital transformation, and product innovation 组织文化、数字化转型和产品创新
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-14 DOI: 10.1016/j.im.2025.104135
Guangming Cao , Yanqing Duan , John S. Edwards
{"title":"Organizational culture, digital transformation, and product innovation","authors":"Guangming Cao ,&nbsp;Yanqing Duan ,&nbsp;John S. Edwards","doi":"10.1016/j.im.2025.104135","DOIUrl":"10.1016/j.im.2025.104135","url":null,"abstract":"<div><div>This research fills a knowledge gap by introducing a new conceptualization of digital transformation through a multidimensional digital transforming capability. It further examines the influence of four cultural types on this capability and its subsequent impact on product innovation. Empirical findings reveal that adhocracy, followed in descending order of influence by clan, market, and hierarchy cultures, is positively related to digital transforming capability, which in turn is positively related to product innovation in terms of new product newness, meaningfulness, and performance. Additionally, new product newness and meaningfulness each positively mediate the effect of digital transforming capability on new product performance.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 4","pages":"Article 104135"},"PeriodicalIF":8.2,"publicationDate":"2025-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143643245","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Understanding the postadoption use of gamified learning systems against the conflicting role of the game layer 理解游戏化学习系统在采用后对游戏层冲突角色的使用
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-10 DOI: 10.1016/j.im.2025.104133
Han Li , Xin (Robert) Luo , Paul Benjamin Lowry , Jie Zhang
{"title":"Understanding the postadoption use of gamified learning systems against the conflicting role of the game layer","authors":"Han Li ,&nbsp;Xin (Robert) Luo ,&nbsp;Paul Benjamin Lowry ,&nbsp;Jie Zhang","doi":"10.1016/j.im.2025.104133","DOIUrl":"10.1016/j.im.2025.104133","url":null,"abstract":"<div><div>Gamification is driving widespread application adoption, with a $70.4 billion projected market by 2030. However, the consequences of gamification on sustained use beyond initial adoption remain largely unclear. This study explores how the game layer may induce psychological fatigue and hinder continued use, particularly in learning systems. Drawing on self-determination theory and cognitive load theory, we analyzed the perceptions of 307 Duolingo users. The results reveal mixed impacts of the game layer on postadoption usage, influenced by gaming motivation and perceived learning complexity. This research underscores the nuanced effects of gamification and offers insights for improving gamified learning system design.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 4","pages":"Article 104133"},"PeriodicalIF":8.2,"publicationDate":"2025-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143629119","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Adapting mental health needs analysis activities to online and hybrid methods: Lessons learned during Covid-19 使精神卫生需求分析活动适应在线和混合方法：2019冠状病毒病期间的经验教训
IF 8.2 2区 管理学
Information & Management Pub Date : 2025-03-07 DOI: 10.1016/j.im.2025.104132
Carolyn Axtell , Cristian Vasquez , Marit Christensen , Siw Tone Innstrand , Marco De Angelis , Greta Mazzetti , Vince Pelzer , Machteld van den Heuvel , Martin Tušl , Ivana Šípová , Beate Muschalla , Susana Llorens , Josefina Peláez Zuberbuhler
{"title":"Adapting mental health needs analysis activities to online and hybrid methods: Lessons learned during Covid-19","authors":"Carolyn Axtell ,&nbsp;Cristian Vasquez ,&nbsp;Marit Christensen ,&nbsp;Siw Tone Innstrand ,&nbsp;Marco De Angelis ,&nbsp;Greta Mazzetti ,&nbsp;Vince Pelzer ,&nbsp;Machteld van den Heuvel ,&nbsp;Martin Tušl ,&nbsp;Ivana Šípová ,&nbsp;Beate Muschalla ,&nbsp;Susana Llorens ,&nbsp;Josefina Peláez Zuberbuhler","doi":"10.1016/j.im.2025.104132","DOIUrl":"10.1016/j.im.2025.104132","url":null,"abstract":"<div><div>In response to the shift to remote work due to COVID-19, the challenges and opportunities of conducting mental health needs analysis activities via online and hybrid methods were explored, along with the influences on task-technology adaptations. Through online focus group interviews, the findings have revealed that the type of task performed and situational factors influenced the experience of challenges and opportunities. More opportunities were associated with dyadic activities, whereas challenges were particularly salient within group activities. Only adaptations aimed at enhancing opportunities and resources were continued long-term. Implications for Information Systems theory and organizational practice are discussed.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 4","pages":"Article 104132"},"PeriodicalIF":8.2,"publicationDate":"2025-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143636440","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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