Computers in Human Behavior最新文献

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The relationship between loot box buying, gambling, internet gaming, and mental health: Investigating the moderating effect of impulsivity, depression, anxiety, and stress 战利品箱购买、赌博、网络游戏与心理健康之间的关系:调查冲动、抑郁、焦虑和压力的调节作用
IF 9 1区 心理学
Computers in Human Behavior Pub Date : 2025-01-27 DOI: 10.1016/j.chb.2025.108579
Cristina Villalba-García , Mark D. Griffiths , Zsolt Demetrovics , Andrea Czakó
{"title":"The relationship between loot box buying, gambling, internet gaming, and mental health: Investigating the moderating effect of impulsivity, depression, anxiety, and stress","authors":"Cristina Villalba-García ,&nbsp;Mark D. Griffiths ,&nbsp;Zsolt Demetrovics ,&nbsp;Andrea Czakó","doi":"10.1016/j.chb.2025.108579","DOIUrl":"10.1016/j.chb.2025.108579","url":null,"abstract":"<div><div>There has been much debate on whether loot box (LB) buying can be considered gambling. The relationship between LB buying, gambling, and mental health has already been examined, reporting inconclusive results. Therefore, the main aim of the present study was to examine the associations between LB buying, gambling, online gaming, and other relevant constructs of mental health. In addition, moderation analyses were conducted to study the relationship between LB buying and gambling/online gaming. Analysing a relatively large sample of adults (N = 1416), the results showed positive relationship between LB buying, problem gambling, and problematic video game use. A positive relationship was found between risky LB buying and depression, anxiety, stress, and impulsivity. Moderation analyses showed that anxiety and impulsivity were associated with significant strengthening of relationships between risky LB buying and gambling symptoms. Likewise, the relationship between risky LB buying and internet gaming symptoms was also strengthened when participants had higher depression scores. Moreover, this relationship appeared to be (i) reinforced when participants engaged in higher risky LB buying while showing higher levels of impulsivity, and (ii) weakened when participants engaged in higher risky LB buying while showing higher levels of depression. Overall, the results suggest that, at least to some extent, LB buying shares similar mental health risk factors with other behavioural addictions. Furthermore, while stress did not moderate this relationship, impulsivity and anxious and/or depressive symptomatology moderated, and in most cases, strengthened the relationship between risky loot box buying and problem gambling/online gaming.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"166 ","pages":"Article 108579"},"PeriodicalIF":9.0,"publicationDate":"2025-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143302490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The “digital personalization effect” (DPE): A quantification of the possible extent to which personalizing content can increase the impact of online manipulations “数字个性化效应”(DPE):对个性化内容增加在线操纵影响的可能程度的量化
IF 9 1区 心理学
Computers in Human Behavior Pub Date : 2025-01-27 DOI: 10.1016/j.chb.2025.108578
Robert Epstein, Amanda Newland, Li Yu Tang
{"title":"The “digital personalization effect” (DPE): A quantification of the possible extent to which personalizing content can increase the impact of online manipulations","authors":"Robert Epstein,&nbsp;Amanda Newland,&nbsp;Li Yu Tang","doi":"10.1016/j.chb.2025.108578","DOIUrl":"10.1016/j.chb.2025.108578","url":null,"abstract":"<div><div>In recent published reports on the “search engine manipulation effect,” the “targeted messaging effect,” and the “answer bot effect,” exposure to biased content produced significant shifts in the opinions and voting preferences of undecided voters. In the present study, these effects were replicated on simulations of the Google search engine, X (f.k.a., Twitter), and Alexa, and biased content was also personalized. Participants (all from the US) were first asked to rank order news and other sources according to how much they preferred them. Then they were randomly assigned either to a group in which content about the 2019 Australian election for Prime Minister would be received from highly preferred or least preferred sources. Participants were also randomly assigned either to a group in which the content was highly biased to favor Candidate-A or to favor Candidate-B. In all three experiments, the voting preferences of participants who saw biased content – that is, content that favored Candidate A or Candidate B – apparently coming from least preferred sources shifted by relatively small amounts (17.1% in Experiment 1, 21.8% in Experiment 2, and 39.3% in Experiment 3); whereas, the voting preferences of participants who saw that same biased content apparently coming from highly preferred sources shifted by significantly and substantially larger amounts (67.7% in Experiment 1, 71.9% in Experiment 2, and 65.9% in Experiment 3). All shifts occurred in the direction of the candidate favored by the bias. We conclude that personalization of biased content can greatly increase the impact of such content.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"166 ","pages":"Article 108578"},"PeriodicalIF":9.0,"publicationDate":"2025-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143302881","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Why do individuals use online video piracy websites? 为什么个人使用在线视频盗版网站?
IF 9 1区 心理学
Computers in Human Behavior Pub Date : 2025-01-26 DOI: 10.1016/j.chb.2025.108575
Min Sung Kim , Seongcheol Kim
{"title":"Why do individuals use online video piracy websites?","authors":"Min Sung Kim ,&nbsp;Seongcheol Kim","doi":"10.1016/j.chb.2025.108575","DOIUrl":"10.1016/j.chb.2025.108575","url":null,"abstract":"<div><div>The issue of online video piracy has persisted over time, gradually evolving. The rise of online video piracy websites has brought them to a level comparable with Over-the-Top (OTT) platforms, which attract many consumers by offering innovative access to content on any device, anywhere, anytime, via a broadband connection. Amidst diverse and seemingly inconsistent regulatory efforts, extant research must examine users' intentions concerning the utilization of online video piracy websites. This study delves into the factors shaping the intention to use such platforms, focusing on assessing both OTT platforms and online video piracy websites, as well as exploring the psychological determinants derived from the theory of planned behavior framework. The findings highlight that assessments of OTT services significantly influence users’ intentions to engage with online video piracy websites. Regarding online video piracy websites, the perception of cost-saving benefits emerged as the sole factor enhancing usage intentions. The core constructs of the theory of planned behavior, except for perceived behavioral control, along with the additional variables, exhibited significant effects. The study also sheds light on generational disparities. This study underscores the necessity for tailored strategies that take generational nuances into account.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"166 ","pages":"Article 108575"},"PeriodicalIF":9.0,"publicationDate":"2025-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143302489","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The dialectics of sextech: A content analysis of the perception and emotion statements of erotic webcam viewers 性科技的辩证法:色情网络摄像头观众感知和情感陈述的内容分析
IF 9 1区 心理学
Computers in Human Behavior Pub Date : 2025-01-23 DOI: 10.1016/j.chb.2025.108574
Xtine Milrod , Martin Monto
{"title":"The dialectics of sextech: A content analysis of the perception and emotion statements of erotic webcam viewers","authors":"Xtine Milrod ,&nbsp;Martin Monto","doi":"10.1016/j.chb.2025.108574","DOIUrl":"10.1016/j.chb.2025.108574","url":null,"abstract":"<div><div>Erotic webcam sites with live broadcasters who provide interactive experiences to viewers represent a rapidly increasing form of sexual entertainment. This study explores the perceptions and emotions of erotic webcam viewers by analyzing 1225 open-ended comments from a closed-end survey of 10,570 viewers of a leading webcam platform. Respondents articulated complex, often contradictory experiences shaped by the dialectical tension between connection and commodification, empowerment and exploitation. A content analysis revealed four main themes: webcams as positive for viewers, webcams as negative for viewers, webcams as positive for performers, and webcams as negative for performers. Positive aspects included enhanced sexual knowledge, emotional relationships with performers, and beneficial sexual experiences for viewers with physical or social limitations. Negative themes emphasized viewers' addiction, guilt, and financial exploitation. Viewers appreciated the safety and income opportunities webcams can provide for performers, but expressed concerns about exploitative practices in global markets and potential mental health impacts. The findings suggest that webcam use can serve as a positive alternative to offline intimacy and a space where emotional authenticity and transactional dynamics intertwine, but also lead to psychological dependence and financial exploitation of both viewer and performer. Due to their powerful potential to shape sexual and emotional relationships, sextech platforms deserve continued attention from researchers with the goal of insight into a greater variety of webcam user and performer experiences.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"165 ","pages":"Article 108574"},"PeriodicalIF":9.0,"publicationDate":"2025-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143155550","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Chatbots in customer service within banking and finance: Do chatbots herald the start of an AI revolution in the corporate world? 银行和金融客户服务中的聊天机器人:聊天机器人是否预示着企业界人工智能革命的开始?
IF 9 1区 心理学
Computers in Human Behavior Pub Date : 2025-01-23 DOI: 10.1016/j.chb.2025.108570
Gary Graham , Tahir M. Nisar , Guru Prabhakar , Royston Meriton , Sadia Malik
{"title":"Chatbots in customer service within banking and finance: Do chatbots herald the start of an AI revolution in the corporate world?","authors":"Gary Graham ,&nbsp;Tahir M. Nisar ,&nbsp;Guru Prabhakar ,&nbsp;Royston Meriton ,&nbsp;Sadia Malik","doi":"10.1016/j.chb.2025.108570","DOIUrl":"10.1016/j.chb.2025.108570","url":null,"abstract":"<div><div>The main aim of this paper is to identify whether chatbots are useful for customer service, how they are impacting customer service in banking, and how professionals feel about the future impact of chatbots. Employing a largely qualitative approach, the study found that chatbots are a useful tool for customer service automation, with significant potential for providing good quality service. In general, sentiments towards chatbots were positive for simple tasks, with users and experts citing convenience, 24/7 availability, and speed as primary factors driving customer satisfaction levels. However, the limitations of chatbots in answer accuracy and reliability mean that they still require significant learning and development to be a sufficient solution for complex customer service problems. Chatbots are significantly limited in their capabilities and ability to parse customer queries. Therefore, they cannot be expected to handle all customer queries without some assistance from a human. On the other hand, chatbots have huge potential for learning, and artificial intelligence as a field presents a largely untapped universe of opportunity. This study thus highlights how chatbots are currently being used and how they are likely to be used in the future. Based on these findings, we develop an experimental framework that explains how to assess chatbots for dynamic customer service capabilities.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"165 ","pages":"Article 108570"},"PeriodicalIF":9.0,"publicationDate":"2025-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143155240","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The aiming advantages in experienced first-person shooter gamers: Evidence from eye movement patterns 经验丰富的第一人称射击游戏玩家的瞄准优势:来自眼球运动模式的证据
IF 9 1区 心理学
Computers in Human Behavior Pub Date : 2025-01-21 DOI: 10.1016/j.chb.2025.108573
Liu Yang , Wenmao Zhang , Peitao Li , Hongjie Tang , Shuying Chen , Xinhong Jin
{"title":"The aiming advantages in experienced first-person shooter gamers: Evidence from eye movement patterns","authors":"Liu Yang ,&nbsp;Wenmao Zhang ,&nbsp;Peitao Li ,&nbsp;Hongjie Tang ,&nbsp;Shuying Chen ,&nbsp;Xinhong Jin","doi":"10.1016/j.chb.2025.108573","DOIUrl":"10.1016/j.chb.2025.108573","url":null,"abstract":"<div><div>The esports industry is expanding rapidly, with First-Person Shooter (FPS) games gaining unprecedented popularity, attracting millions of players and viewers worldwide. Proficiency in aiming is crucial in FPS games, serving as a critical factor for performance and victory. The present study explores the aiming advantages of experienced FPS players by analyzing their eye movement patterns under varying spatial and temporal conditions. Utilizing eye-tracking technology, data were collected from 63 participants, including 28 experienced FPS players and 35 non-FPS players. Task performance and eye movement indices such as accuracy, execution time, fixation count, and saccade count were analyzed. Results indicated that experienced FPS players exhibit faster execution times and more efficient eye movement patterns. Specifically, they more frequently exhibited the 0-fixation-1-saccade pattern, characterized by a single saccade without fixation, while showing fewer patterns requiring multiple corrective adjustments. This enhanced efficiency in visual search and eye-hand coordination likely contributes to their superior performance. Moreover, the study found that target distance and appearance latency significantly affect task performance and eye movement behavior. Greater distances and higher temporal uncertainty negatively impact performance, while spatiotemporal interactions are most influential near the fovea. These findings highlight the critical role of efficient eye movement patterns in enhancing aiming performance and suggest that FPS players could benefit from targeted eye-hand coordination training.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"165 ","pages":"Article 108573"},"PeriodicalIF":9.0,"publicationDate":"2025-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143155191","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Understanding the motivations and lived experiences of gamers with a high consumption of games 了解高游戏消费玩家的动机和生活体验
IF 9 1区 心理学
Computers in Human Behavior Pub Date : 2025-01-20 DOI: 10.1016/j.chb.2025.108572
Per Kristian Linnemann, Marc Breinberg, Cem Ergin, Jonas Nielsen, Rune Kristian Lundedal Nielsen
{"title":"Understanding the motivations and lived experiences of gamers with a high consumption of games","authors":"Per Kristian Linnemann,&nbsp;Marc Breinberg,&nbsp;Cem Ergin,&nbsp;Jonas Nielsen,&nbsp;Rune Kristian Lundedal Nielsen","doi":"10.1016/j.chb.2025.108572","DOIUrl":"10.1016/j.chb.2025.108572","url":null,"abstract":"<div><div>This study explores the experiences of seven individuals who self-reportedly have a problematic relationship with gaming. The experiences were examined through a phenomenological approach and understood through the lens of Self-Determination Theory (SDT) with the aim of understanding the participants' contexts and motivations. We collected data through Semi-structured interviews that were then transcribed and analyzed using the Interpretative Phenomenological Analysis (IPA) method in order to find significant observations and reflections from the material. The results showed that individuals who did not have a balance between the components of intrinsic motivation; <em>autonomy</em>, <em>competence</em>, and <em>relatedness</em> suffered some form of distress. In some cases, it was found that having a high consumption of games did not equate to having a problematic relationship with gaming. Furthermore, it was found that gaming could be used as a way to fulfill psychological needs not being fulfilled otherwise. Our findings suggest that awareness of one's own motivations may be a step towards establishing and maintaining a healthy relationship to gaming.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"166 ","pages":"Article 108572"},"PeriodicalIF":9.0,"publicationDate":"2025-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143302357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Vendor communication themes in darknet Ransomware-as-a-Service (RaaS) advertisements 暗网勒索软件即服务(RaaS)广告中的供应商沟通主题
IF 9 1区 心理学
Computers in Human Behavior Pub Date : 2025-01-17 DOI: 10.1016/j.chb.2025.108571
Taylor Fisher , Zacharias Pieri , C. Jordan Howell , Roberta O’Malley , Lauren Tremblay , Mohamed Dawoud
{"title":"Vendor communication themes in darknet Ransomware-as-a-Service (RaaS) advertisements","authors":"Taylor Fisher ,&nbsp;Zacharias Pieri ,&nbsp;C. Jordan Howell ,&nbsp;Roberta O’Malley ,&nbsp;Lauren Tremblay ,&nbsp;Mohamed Dawoud","doi":"10.1016/j.chb.2025.108571","DOIUrl":"10.1016/j.chb.2025.108571","url":null,"abstract":"<div><div>In online illicit marketplaces, the Ransomware-as-a-Service (RaaS) industry is experiencing rapid growth. While traditionally ransomware was deployed by adept cybercriminals to lock or encrypt network assets, subsequently demanding a ransom for the decryption key, at present, RaaS is being marketed on darknet platforms as a pre-built, user-friendly form of ransomware. This study employs a thematic analysis of RaaS advertisements on darknet market to discern patterns in vendor communication with potential customers. The most common theme identified was victimization, appearing in 70% of the dataset, underscoring the nature of RaaS products as instruments of criminal activity. Victimization was commonly combined with other themes to persuade users to make a purchase. These findings provide critical insights into the commodification of ransomware and reveal the strategic mechanisms employed by vendors to attract both novice and experienced cybercriminals. The growing trend of RaaS highlights the ongoing professionalization of cybercriminal activities and underscores the necessity of cross-disciplinary research in addressing network security concerns.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"165 ","pages":"Article 108571"},"PeriodicalIF":9.0,"publicationDate":"2025-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143155551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Swipe, style, surgery: Exploring dating app use, self-presentation style, and acceptance of cosmetic surgery 滑动,风格,手术:探索约会应用程序的使用,自我展示风格和接受整容手术
IF 9 1区 心理学
Computers in Human Behavior Pub Date : 2025-01-17 DOI: 10.1016/j.chb.2025.108568
Naomi Burkhardt, John Mingoia, Lauren Conboy
{"title":"Swipe, style, surgery: Exploring dating app use, self-presentation style, and acceptance of cosmetic surgery","authors":"Naomi Burkhardt,&nbsp;John Mingoia,&nbsp;Lauren Conboy","doi":"10.1016/j.chb.2025.108568","DOIUrl":"10.1016/j.chb.2025.108568","url":null,"abstract":"<div><div>The present study aimed to investigate the relationships of dating app use, self-presentation styles, and acceptance of cosmetic surgery in adult women. Mobile dating applications have increased in popularity over recent years, so much so that it is predicted the majority of relationships will begin online in the next few years. Although emerging research has drawn connections between social media use, real and deceptive presentation styles, and acceptance of cosmetic surgery, these connections have not yet been explored among dating app users. We conducted a cross-sectional correlational study to explore dating app use, self-presentation styles, and acceptance of cosmetic surgery in a sample of adult women (<em>N</em> = 308, <em>M</em> age = 25.29, <em>SD</em> = 8.70). We found that women who used dating apps reported having significantly more positive attitudes towards cosmetic surgery than women who were not dating app users, with the extent of deceptive self-presentation significantly predicting this. This may suggest that dating apps should encourage online environments and features where individuals can present themselves with a real presentation style, such that they can find romantic or sexual partners authentically, without pressures to adhere to perfected body image perceptions.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"165 ","pages":"Article 108568"},"PeriodicalIF":9.0,"publicationDate":"2025-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143155549","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Understanding the processes of trust and distrust contagion in Human–AI Teams: A qualitative approach 理解人类-人工智能团队中信任和不信任传染的过程:一种定性方法
IF 9 1区 心理学
Computers in Human Behavior Pub Date : 2025-01-15 DOI: 10.1016/j.chb.2025.108560
Wen Duan , Shiwen Zhou , Matthew J. Scalia , Guo Freeman , Jamie Gorman , Michael Tolston , Nathan J. McNeese , Gregory Funke
{"title":"Understanding the processes of trust and distrust contagion in Human–AI Teams: A qualitative approach","authors":"Wen Duan ,&nbsp;Shiwen Zhou ,&nbsp;Matthew J. Scalia ,&nbsp;Guo Freeman ,&nbsp;Jamie Gorman ,&nbsp;Michael Tolston ,&nbsp;Nathan J. McNeese ,&nbsp;Gregory Funke","doi":"10.1016/j.chb.2025.108560","DOIUrl":"10.1016/j.chb.2025.108560","url":null,"abstract":"<div><div>The success of human–AI teams (HATs) requires humans to work with AI teammates in trustful ways. However, trust does not exist in a vacuum but forms through and can be influenced by interactions among teammates, leading to understudied questions about how trust or distrust can be spread within a HAT. Drawing on interviews with 36 participants who collaborated in a three-member human–AI team, we explore human perceptions of and reactions to a human or AI teammate’s (dis)trust spread about an AI teammate, and uncover the process and impact of such spread. Our findings highlight that a trustworthy (dis)trust spreader can catalyze trust contagion within a human–AI team through various social and cognitive processes. We provide one of the first empirical investigations into specific ways through which trust or distrust can be spread within HATs and people’s perceptions of such spread. We thus contribute to the effective design of AI teammates and human–AI team dynamics that foster an appropriate level of trust in future HATs.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"165 ","pages":"Article 108560"},"PeriodicalIF":9.0,"publicationDate":"2025-01-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143155195","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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