Computers in Human Behavior最新文献

{"title":"What makes an app authentic? Determining antecedents of perceived authenticity in an AI-powered service app","authors":"Diem-Trang Vo ,&nbsp;Long Van Thang Nguyen ,&nbsp;Duy Dang-Pham ,&nbsp;Ai-Phuong Hoang","doi":"10.1016/j.chb.2024.108495","DOIUrl":"10.1016/j.chb.2024.108495","url":null,"abstract":"<div><div>Mobile applications integrated with artificial intelligence play a vital role in engaging users with the services thanks to their ability to perform natural interactions and conduct various tasks. Despite users’ quest for authenticity, limited studies have explored the notion of authenticity of this non-human humanlike touchpoint. Study 1 (n = 331) explores the four dimensions of authenticity in the context of AI-powered service apps. Using regulatory engagement and parasocial interaction theory, study 2 (n = 309) confirms media richness, parent brand attitudes, and co-branding fit as influencing factors of perceived authenticity in the context of AI-powered service apps. The six solutions from fsQCA reveal the different but equally important combinations of media, brand, endorser, and personal factors to achieve a high perception of authenticity. This study contributes to the algorithmic experience literature by extending the idea of “proper means” in the AI-powered context.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"163 ","pages":"Article 108495"},"PeriodicalIF":9.0,"publicationDate":"2024-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142656852","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Perception of non-binary social media users towards authentic non-binary social media influencers","authors":"Madison Meston,&nbsp;David E. Williams","doi":"10.1016/j.chb.2024.108498","DOIUrl":"10.1016/j.chb.2024.108498","url":null,"abstract":"<div><div>This paper explores an authentic way for brands to connect with the non-binary community, an understudied and underserved audience. With a call for better representation, this study is the first to investigate what role non-binary social media influencers (SMIs) may play in filling this gap. Using Interpretative Phenomenological Analysis, non-binary social media users were interviewed on their perceptions, thoughts, and feelings of non-binary SMIs. Three superordinate themes were discovered: (1) Motivations for following non-binary SMIs, (2) Popularity Factors of non-binary SMIs, and (3) Representation of the community through non-binary SMIs. The findings may be paired with existing literature to provide a basis for future research on influencer marketing to the non-binary community.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"163 ","pages":"Article 108498"},"PeriodicalIF":9.0,"publicationDate":"2024-11-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142656851","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The effects of self-explanation on game-based learning: Evidence from eye-tracking analyses","authors":"Guo-Li Chiou ,&nbsp;Meng-Jung Tsai ,&nbsp;Chung-Yuan Hsu","doi":"10.1016/j.chb.2024.108494","DOIUrl":"10.1016/j.chb.2024.108494","url":null,"abstract":"<div><div>The purpose of this study was to examine the effect of self-explanation prompts on game performance using eye-tracking techniques. We adopted an experimental design for the study. A total of 40 4th graders participated and were randomly assigned to either the experimental or control group. While the experimental group played a computer game with self-explanation prompts, the control group played the same game without any prompts. A Tobii 4C eye tracker with a sampling rate of 90 Hz was used to record the eye movements of the participants while they were playing the game. A pre-test and post-test were used to assess the participants’ understanding of the target concepts of the game before and after their game-playing, respectively. The results indicated an interaction effect between self-explanation and prior knowledge on the learning outcomes. Regarding the participants with lower-level prior knowledge, the experimental group gained significantly better scores on the posttest than the control group. In contrast, with respect to the participants with higher-level prior knowledge, the self-explanation prompts did not demonstrate a positive effect on the experimental group. Moreover, the results of the lag sequential analysis provide solid evidence of the differences in visual transitional patterns between the participants with different levels of prior knowledge while they were reacting to the self-explanation prompts. These results could account for the different learning outcomes achieved by the participants with different levels of prior knowledge in the experimental group.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"163 ","pages":"Article 108494"},"PeriodicalIF":9.0,"publicationDate":"2024-11-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142656364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Avatars at risk: Exploring public response to sexual violence in immersive digital spaces","authors":"Navneet Kumar Singh ,&nbsp;Rajeev Kumar Ray ,&nbsp;Nikee Silayach ,&nbsp;Devi Prasad Dash ,&nbsp;Amit Singh","doi":"10.1016/j.chb.2024.108500","DOIUrl":"10.1016/j.chb.2024.108500","url":null,"abstract":"<div><div>As the metaverse emerges as a new frontier of human interaction, understanding public perceptions of crime in virtual spaces becomes crucial. This study delves into public perceptions of such crimes, focusing on reported incidents of sexual assault in virtual reality environments. We uncover complex dynamics, shaping threat perception in immersive digital realms by analysing YouTube comments through an innovative mixed-methods approach combining machine learning and empirical analysis. Our findings reveal that social norms and expectations are pivotal in influencing perceptions of threats, while technology-mediated interactions correlate with reduced perceived risks. Surprisingly, the oft-discussed blurring of virtual and physical realities shows no significant impact on threat perception. This research contributes to the expanding literature on the social construction of reality and public perception of emerging technologies. The results have implications for the development and governance of metaverse platforms, highlighting the necessity for comprehensive user education initiatives and culturally sensitive approaches to community guidelines and safety features.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"163 ","pages":"Article 108500"},"PeriodicalIF":9.0,"publicationDate":"2024-11-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142656365","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Enhancing software quality assurance in ubiquitous learning environments through mutation testing and diverse test oracles","authors":"Muhammad Rashid Naeem ,&nbsp;Muhammad Asghar Khan ,&nbsp;Mansoor Khan ,&nbsp;Omar Alruwaili ,&nbsp;Ibrahim Alrashdi ,&nbsp;Saad Alanazi","doi":"10.1016/j.chb.2024.108493","DOIUrl":"10.1016/j.chb.2024.108493","url":null,"abstract":"<div><div>Ubiquitous learning enables software analysts to acquire knowledge and design test oracles from online resources including developer documentations, forums and collaborative platforms. Test oracles are primarily designed by humans and may contain quality defects. Mutation testing can facilitate the adaptability of ubiquitous learning to enhance software quality assurance. Unfortunately, mutation testing generates a large number of faulty versions known as mutants to analyze the quality of test oracles which is computationally expensive. In this paper, we proposed minimal path selection strategy to select fewer and non-trivial mutants to analyze diverse test oracles realizing ubiquitous learning environments. The proposed selection strategy explores the relationship between faulty conditions and output statements to identify feasible paths. To establish a ubiquitous learning setup, diverse test oracles are selected by incorporating user input, automated scripts and developer insights. This approach aims to enhance learner engagement and effectively design test oracles. The empirical evaluation and state-of-the-art comparison of various Java-built software programs demonstrated the potential of ubiquitous learning in software quality assurance by reducing 75% of the generated mutants. Furthermore, only 64%–85% of adequate test oracles were required to meet the desired quality assurance criteria. The study highlights the significance of personalized and adaptive approaches to assure software quality in ubiquitous learning environments.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"163 ","pages":"Article 108493"},"PeriodicalIF":9.0,"publicationDate":"2024-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142656361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Self-organized or meta-organized contests? The two faces of innovation contests in digital product innovation","authors":"Ting Xiao ,&nbsp;Yu Zeng ,&nbsp;Cai Yang ,&nbsp;Haowen Xiao ,&nbsp;Yueyan Wu","doi":"10.1016/j.chb.2024.108477","DOIUrl":"10.1016/j.chb.2024.108477","url":null,"abstract":"<div><div>Unlike traditional centralized innovation within a firm, digital innovation is more distributed and involves many heterogeneous innovators within a society. A key challenge is the personalized governance of different innovators. We explored how innovation contests affected digital product innovation across multiple innovators, using a self- or meta-organized contest. Using a dataset of 17,985 innovators, 14,734 innovation contests, and 212,767 digital products from 2015 to 2022, we found that a self-organized contest increases the originality and popularity of digital products, whereas a meta-organized contest decreases these outcomes. An innovation contest is a valuable governance tool for digital innovation, but it backfires when there is a mismatch with a particular innovator. Specifically, the self-organized contest is more helpful for experts' and openers' digital product innovation, but not for novices' or conservatives’ innovation. The opposite is true for meta-organized contests. This study contributes to contest management and personalized governance in digital innovation.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"163 ","pages":"Article 108477"},"PeriodicalIF":9.0,"publicationDate":"2024-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142656362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A meta-analysis of self-regulation and digital recreation from birth to adolescence","authors":"Steven J. Howard ,&nbsp;Nicole Hayes ,&nbsp;Sumudu Mallawaarachchi ,&nbsp;Daniel Johnson ,&nbsp;Cathrine Neilsen-Hewett ,&nbsp;Janelle Mackenzie ,&nbsp;Laura A. Bentley ,&nbsp;Sonia L.J. White","doi":"10.1016/j.chb.2024.108472","DOIUrl":"10.1016/j.chb.2024.108472","url":null,"abstract":"<div><div>There is good reason to implicate self-regulation in our digital recreation duration, choices, and behaviours. However, the direction, degree, and diversity of their association is unclear. To offer more robust and nuanced evidence to this issue of acute public concern, the current study presents a comprehensive meta-analysis of the associations between self-regulation and digital recreation from birth to adolescence – consolidating 183 studies reporting 232 associations from 234,476 children and adolescents. Across these studies, digital recreation clustered into investigations of screen time, features of problematic digital engagement, exposure to violent content, communicating with strangers online, sexting, and media multitasking. Although a pattern of negative bivariate associations was observed between self-regulation and aspects of digital recreation, the strength of association for screen time was weak (<em>r</em> = −.04 for computer use to <em>r</em> = −.15 for social media use). Once control variables were considered, relationships with exposure to violent digital content were rendered similarly trivial, suggesting other variables likely account for these correlations. This reduces our confidence in these associations. In contrast, lower self-regulation was more highly associated with problematic engagement (<em>r</em> = −.28 for problematic gaming to <em>r</em> = −.41 for problematic mobile phone use), communicating with strangers online (<em>r</em> = −.18), and sexting (<em>r</em> = −.20). This pattern of results points to a relationship that is variable by type of digital activity, which in our meta-analyses ranged from null to strong and negative. Where a relationship exists, it may be bi-directional given associations remained for longitudinal studies that positioned either self-regulation or digital recreation as predictor. Most moderators of these associations were non-significant, although the negative association of self-regulation with time spent gaming was increasingly strong with increasing participant age. This study instigates a disentangling of the nature of the relationship between self-regulation and digital choices and behaviours across the early stages of life.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"163 ","pages":"Article 108472"},"PeriodicalIF":9.0,"publicationDate":"2024-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142656360","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Unveiling digital mirrors: Decoding gendered body poses in instagram imagery","authors":"Dorian Tsolak ,&nbsp;Simon Kühne","doi":"10.1016/j.chb.2024.108464","DOIUrl":"10.1016/j.chb.2024.108464","url":null,"abstract":"<div><div>Social media platforms have had a significant impact on people's everyday lives worldwide and imagery on social media has become a vital means of practicing views of the self and communicating them to others. Albeit a significant proportion of people frequently upload self-representations on social media, this source of information on individuals, groups, and societies remains under-examined within the social sciences and neighboring disciplines. In our study, we focus on gender-stereotypical body-posing in self-portraits on social media. While sociology has examined gender stereotypes for decades, research lacks empirical evidence on representations in digital contexts as well as novel forms of stereotyping. We present a scalable and transferable methodology for analyzing body poses in images by combining neural network pose detection with an unsupervised learning approach and applying this methodology to data from the social media platform Instagram. Based on a clustering algorithm applied to gender-annotated imagery, we identify 150 body posing clusters. Our results reveal significant gender differences in 20 percent of clusters, many of which represent gender-stereotypical body poses addressed in sociological literature. Moreover, we can identify new stereotypical poses related to smartphone technology and social media trends. This study represents a novel approach to utilizing large-scale image data for social science research and contributes to a better understanding of the consolidation and reproduction of gender stereotypes in digital realms.</div></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"163 ","pages":"Article 108464"},"PeriodicalIF":9.0,"publicationDate":"2024-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142656363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring rumor behavior during the COVID-19 pandemic through an information processing perspective: The moderating role of critical thinking","authors":"Jianwei Liu ,&nbsp;Xuekun Liu ,&nbsp;Kee-hung Lai ,&nbsp;Xiaofei Zhang ,&nbsp;Xiumei Ma","doi":"10.1016/j.chb.2023.107842","DOIUrl":"10.1016/j.chb.2023.107842","url":null,"abstract":"<div><p>In the midst of the pervasive disruption caused by the proliferation of rumors, it is unclear how individuals react to such information. Guided by the SOR theory (Stimuli-Organism-Response), our study investigates the association between different information sources (stimuli), emotions experienced by individuals (organism), and resulting rumor behaviors such as sharing and refuting (response). Furthermore, we examine the moderating role of individual critical thinking in this process. Using the COVID-19 pandemic as a study scenario, we collected questionnaire data from 4588 respondents. Our results reveal a large positive association between pandemic-related information and feelings of fear. Additionally, a medium negative correlation between fear and rumor sharing was observed while a moderate positive correlation between fear and rumor refuting was identified. Moreover, we found that individual critical thinking abilities can effectively moderate the relationship between fear and online COVID-19-related information and strengthen the link between fear and rumor sharing while weakening the link between fear and rumor refuting. Additionally, our study indicates that an individual's fear plays a mediating role in the relationship between information sources and rumor behavior. Our findings shed light on the information processing mechanisms underlying rumor behaviors and yield practical and policy implications for managing them.</p></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"147 ","pages":"Article 107842"},"PeriodicalIF":9.9,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10276925/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9713931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Are we ready for hotel robots after the pandemic? A profile analysis","authors":"Fatemeh Binesh ,&nbsp;Seyhmus Baloglu","doi":"10.1016/j.chb.2023.107854","DOIUrl":"10.1016/j.chb.2023.107854","url":null,"abstract":"<div><p>COVID-19 has changed many aspects of the hospitality and tourism industry, including technology-oriented and contactless solutions. Despite the increasing number of service companies using robots on their premises, most of the previous attempts and practices of adoption have remained unsuccessful. Prior research hints that socioeconomic factors could influence the successful adoption of these emerging technologies. Nevertheless, these studies ignore the role of profile factors and assume a homogenous response to using robots in service operations during the pandemic. Based on the theory of diffusion of innovation and a sample of 525 participants, this study investigates the differences in customers' attitudes, their level of involvement, and optimism for service robots as well as their intentions to use service robots in the five main areas of hotel operations (front desk, concierge, housekeeping, room service, and food and beverage) based on five profile factors (age, gender, income level, education, and purpose of trip). MANOVA tests show significant differences in all variables based on demographic factors; male, younger, more educated, higher income, and leisure travelers show more positive attitudes, higher involvement, optimism, and intention to use service robots across various hotel departments. In particular, mean scores were found to be smaller for the traditionally human-oriented functional areas of the hotel operations. We also clustered the participants based on their level of comfort and optimism about using service robots in hotels. Given the rapid changes in the service industry and the increasing adoption of service robots, this paper adds a much-needed contribution to the ongoing research on service robots in the service industry by investigating the impact of profile factors on guests’ behavior towards service robots.</p></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":"147 ","pages":"Article 107854"},"PeriodicalIF":9.9,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10291269/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9739461","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}