European Management Journal最新文献

{"title":"After globalisation? The future of European Multinationals in an era of geopolitical uncertainty","authors":"Sebastian Baldermann ,&nbsp;Régis Coeurderoy ,&nbsp;Valérie Duplat ,&nbsp;Marc Oberhauser ,&nbsp;Stefan Schmid","doi":"10.1016/j.emj.2025.09.006","DOIUrl":"10.1016/j.emj.2025.09.006","url":null,"abstract":"<div><div>European Multinationals (EMs) have become champions of globalisation due to distinctive capabilities rooted in historical, structural, and cultural foundations. However, rising geopolitical uncertainty within and beyond the European Union (EU) poses unprecedented challenges today. We outline four scenarios for EMs in possible futures shaped by different combinations of intra-EU and inter-regional developments: (I) <em>fractured regionalisation</em>, (II) <em>fractured globalisation</em>, (III) <em>reinforced globalisation</em>, and (IV) <em>reinforced regionalisation</em>. Each of these scenarios comes with varying degrees of opportunities, threats, and pressures to which EMs must adapt. For each scenario, we highlight the risks EMs face and the capabilities they can leverage. We identify strategic options to handle each scenario, via, for example, market selection, resource reallocation, leveraging of subsidiary capabilities, and partnerships with public actors.</div></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"44 1","pages":"Pages 2-11"},"PeriodicalIF":7.3,"publicationDate":"2026-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147427848","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Advancing relational primary healthcare: Four triadic components of the digital face-to-face professional service encounter","authors":"Henrietta Arwin ,&nbsp;Árni Halldórsson ,&nbsp;Andreas Hellström","doi":"10.1016/j.emj.2024.11.009","DOIUrl":"10.1016/j.emj.2024.11.009","url":null,"abstract":"<div><h3>Purpose</h3><div>Primary healthcare service delivery prioritizes person-centricity and relational values such as equality and continuity. The emergence of technology has enabled digital face-to-face (D–F2F) service encounters between patients as end-users and physicians as professional care providers, which calls for a renewed understanding of relational approaches. To that end, the study investigated the perceptions of three groups of actors—patients, physicians, and first-line managers—of D–F2F service encounters in order to capture key aspects that can enhance relational primary healthcare in the era of digitalization.</div></div><div><h3>Design/methodology/approach</h3><div>We adopted an interactive research design following a multi-actor approach and conducted conceptually and empirically informed concept mapping of the key actors in the primary healthcare service triad: patients with chronic, long-term needs, physicians, and first-line managers.</div></div><div><h3>Findings</h3><div>From seven clusters capturing what D–F2F service encounters between patients and physicians mean, we derived four triadic perspectives that capture how relational primary healthcare can be advanced: “continuity,” “person-centered,” “interaction quality,” and “developability.”</div></div><div><h3>Research limitations/implications</h3><div>Despite high volumes and heterogeneity of end-users, primary healthcare requires a relational, person-centered perspective when it comes to healthcare delivery. Other sectors such as energy and automotive that are undergoing digital transformation and pursue an end-user's perspective can draw on the relational principles developed in our study. Our findings also raise questions about potential conflicts between end-users’ service co-creation and providers' professional boundaries.</div></div><div><h3>Originality</h3><div>This paper presents a relational, multi-actor approach to the digitalization of a professional service encounter in primary healthcare. We propose a set of conditions conducive to taking a relational approach to D–F2F relationships.</div></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"44 1","pages":"Pages 87-98"},"PeriodicalIF":7.3,"publicationDate":"2026-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147427853","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The role of mandatory non-financial reporting in corporate sustainability: A qualitative study on HRM in German corporations","authors":"Alexandra Ballnat ,&nbsp;Marion Festing ,&nbsp;Ihar Sahakiants ,&nbsp;Thomas Steger","doi":"10.1016/j.emj.2025.01.002","DOIUrl":"10.1016/j.emj.2025.01.002","url":null,"abstract":"<div><div>Organizations are becoming increasingly involved in non-financial reporting (NFR) due to legal obligations and stakeholder pressure. The aim of this exploratory, qualitative study<span><span>, conducted in Germany in the context of European NFR legislation, is to investigate the impact of mandatory NFR policies on corporate sustainability, with a particular focus on the role of human resource management (HRM). In our investigation, we identify a change in organizational power relations and </span>interdependencies in the context of mandatory NFR, indicating that a resource dependence perspective to HRM and corporate sustainability is a fruitful—but so far overlooked—avenue of enquiry. Based on our rich empirical data set, we propose an exploratory framework that outlines how mandatory NFR is related to organizational resource dependence involving the HR function and the department responsible for coordinating NFR processes. Furthermore, we elaborate on the consequences of this dependence, i.e., the increased strategic relevance of HRM in terms of contributing to corporate sustainability, especially the implementation of sustainable HRM practices. Our main contribution consists of a new perspective on the role of HRM in the context of mandatory NFR and the promotion of corporate sustainability. The proposed framework opens avenues for the further theoretical advancement of the field of sustainable HRM and resource dependencies in various contexts.</span></div></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"44 1","pages":"Pages 167-182"},"PeriodicalIF":7.3,"publicationDate":"2026-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147429077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A learning-based explanation of the time properties of the international scaling of digital entrepreneurial ventures","authors":"Irina Mihailova","doi":"10.1016/j.emj.2024.11.006","DOIUrl":"10.1016/j.emj.2024.11.006","url":null,"abstract":"<div><div>The international scaling of digital entrepreneurial ventures is broadly associated with rapid speed and a time-limited duration, differentiating scaling from other types of growth. These time properties have been largely explained through a resource-based view and a business model lens, highlighting the enabling role of digital technologies. However, these explanations appear insufficient for understanding the complex realities of scaling, as evidence shows that it can take a long time to achieve digital international scaling, and its duration varies across firms. This research aims to extend the theoretical toolbox for better understanding the drivers shaping the time properties of scaling by adopting the knowledge-based view and the organizational learning lens. It follows an inductive case study methodology, relying on evidence from Finnish digital entrepreneurial firms to draw conclusions. This study contributes to scaling research by offering a learning-based explanation of scaling, showing how the different types of learning (in terms of its foci, sources, and processes) affect the time properties of potential and realized scaling. The leaning lens draws attention to the distinctiveness of potential scaling and realized scaling with respect to their time properties and sheds light on the rationales for the variation of these properties across firms. The findings enable a better understanding of the diverse patterns and outcomes of digital entrepreneurial firms’ international scaling and improve the rigor of the theorizing in scaling research.</div></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"44 1","pages":"Pages 76-86"},"PeriodicalIF":7.3,"publicationDate":"2026-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147427850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The female advantage in team dynamics: The role of genuine emotional displays","authors":"Leire Gartzia ,&nbsp;M. Pilar Berrios ,&nbsp;Nekane Aramburu ,&nbsp;Manuel Pulido-Martos","doi":"10.1016/j.emj.2024.12.002","DOIUrl":"10.1016/j.emj.2024.12.002","url":null,"abstract":"<div><div><span><span>While the “female advantage” is a well-studied phenomenon, its incidence and effects remain a focus of much debate. In particular, with the growing relevance of teamwork and genuine affective exchange processes in team dynamics, a better understanding of multilevel effects of gender in team processes and outcomes is needed. Drawing from research in team configurations and dynamics explaining how inputs (e.g., team composition) can influence team processes (e.g., emotional exchange) that subsequently affect team outcomes (e.g., performance), we examine mediating effects of deep acting as a gendered group emotional mechanism, assuming it is more prevalent in female-dominated teams. 437 employees working in 92 teams responded to measures of emotional labor and performance. Employees were nested in teams, and data were analyzed using multilevel </span>structural equation modelling. </span>Mediation analyses showed that proportions of women are associated with higher team-level deep acting and subsequent team performance. Findings are discussed in terms of how organization theories could be strengthened by making visible gendered dynamics of shared emotional exchange processes and their effects in team performance, liberating genuine emotional responses among all team members.</div></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"44 1","pages":"Pages 123-131"},"PeriodicalIF":7.3,"publicationDate":"2026-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147427849","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Behavioral analysis of ChatGPT users based on the ABC model: Focusing on a socio-technical approach","authors":"Yang Liu,&nbsp;Huizhong Wang,&nbsp;Younggeun Park","doi":"10.1016/j.emj.2024.12.007","DOIUrl":"10.1016/j.emj.2024.12.007","url":null,"abstract":"<div><div><span>Chat Generative Pre-trained Transformer, generally known as ChatGPT<span><span>, has attracted the interest of students, engineers, authors, and social media users alike. ChatGPT is a versatile tool that facilitates various tasks related to </span>natural language processing<span> and finds applicability in computer technology analysis, socio-economic impact assessment, and trend analysis<span> across diverse industries, as well as the formulation of marketing strategies for business management. However, empirical studies exploring consumer perspectives on ChatGPT remain scarce. This study analyzes the effects of satisfaction and emotional attachment of ChatGPT users on stickiness based on a socio-technical approach. Using </span></span></span></span>structural equation modeling to analyze 349 Korean ChatGPT users, it reveals that technical attributes exert a positive influence on user satisfaction, while social attributes influence emotional attachment positively. In addition, both user satisfaction and emotional attachment were found to contribute positively to user stickiness. User satisfaction and emotional attachment indeed served as crucial mediating factors between cognitive response and user stickiness.</div></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"44 1","pages":"Pages 156-166"},"PeriodicalIF":7.3,"publicationDate":"2026-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147427838","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Coopetition in practice: Managerial practices for navigating cooperation with competitors","authors":"Furkan Amil Gur ,&nbsp;Thomas Greckhamer","doi":"10.1016/j.emj.2025.01.003","DOIUrl":"10.1016/j.emj.2025.01.003","url":null,"abstract":"<div><div>Coopetition<span> among firms requires managers to navigate tensions resulting from conflict inherent in competition and unity inherent in cooperation. The purpose of this study is to contribute to our understanding of managerial practices involved in coopetition and in navigating these tensions. Following the conceptualization of strategy as practice, we focus on managers’ interpretations of practices involved in coopetition. For this purpose, we designed an inductive qualitative interview-study exploring how managers experience simultaneous competition and cooperation and interviewed managers of firms and representatives of key stakeholders in the seafood processing industry of a Southern U.S. state. Our findings illustrate key practices of coopetition, which we organize into practices aimed at advancing interests of individual firms such as practices related to transactions, processes, exchange of information, innovations, and technologies versus those aimed at advancing collective industry interests including practices for preserving resources, shaping regulations, and promotion and marketing of the industry as a whole. We synthesize our findings into a situational model of coopetition. Our model highlights the factors influencing managers' choices among these practices that span both shared and separate domains (market segments, geographic markets, or value chain activities) and how these decisions are embedded in national, regional, and segment industry levels.</span></div></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"44 1","pages":"Pages 183-196"},"PeriodicalIF":7.3,"publicationDate":"2026-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147427841","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The dark side of digital external networking: A job demands–resources perspective","authors":"Julia Scheuerer,&nbsp;Elisabeth F. Mueller,&nbsp;Julia Thaler","doi":"10.1016/j.emj.2024.11.004","DOIUrl":"10.1016/j.emj.2024.11.004","url":null,"abstract":"<div><div>Digital transformation, networked value creation, and new technologies expose managers to new forms of work. In light of blurring organizational boundaries and increasing technology use, they increasingly face the challenge of digitally managing relationships with external stakeholders. The objective of this study is to provide insight into the potential adverse effects of digital external networking. Drawing on the job demands–resources model, we propose that digital external networking depletes managers' energetic resources, which may lead to an individual job performance breakdown via higher emotional exhaustion and lower work engagement. Results from a survey among 129 executives of the German Red Cross uncover and partially support this ‘dark side’ of digital external networking. Additionally, our research indicates that managers can reduce their perceived emotional exhaustion and increase work engagement by utilizing personal resources such as networking ability and digital technology commitment.</div></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"44 1","pages":"Pages 55-65"},"PeriodicalIF":7.3,"publicationDate":"2026-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147428274","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Behavioral strategy in evolution: A review and conceptual framework","authors":"Matteo Cristofaro ,&nbsp;Mie Augier ,&nbsp;Dan Lovallo ,&nbsp;Gianpaolo Abatecola ,&nbsp;Luna Leoni","doi":"10.1016/j.emj.2024.10.002","DOIUrl":"10.1016/j.emj.2024.10.002","url":null,"abstract":"<div><div>Behavioral strategy integrates psychology with strategic management theory and practice, offering realistic insights into human cognition, emotions, and social behavior in strategic management. Yet behavioral strategy's antecedents, mechanisms, consequences, and moderators and their interconnectedness and future directions remain unclear. We explore this field's development and current state based on a systematic literature review of 241 articles. We develop a conceptual framework using a coevolutionary perspective and a socially situated cognition approach, which captures essential behavioral strategy elements and dynamics. We advance the field by emphasizing multilevel coevolving dynamics and the interplay of cognition and emotions in shaping strategic behavior. Furthermore, our framework situates cognition within social contexts. We propose an expanded research agenda for the field that highlights artificial intelligence's potential role in enhancing behavioral strategy and the connection between heuristics and nudge frameworks.</div></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"43 6","pages":"Pages 914-932"},"PeriodicalIF":7.3,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145645817","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Examining stakeholder reactions to corporate social irresponsibility: Evidence from social media","authors":"Charles H. Cho ,&nbsp;Ewelina Zarzycka ,&nbsp;Chaoyuan She ,&nbsp;Dorota Dobija ,&nbsp;Joanna Krasodomska ,&nbsp;Joel Bothello","doi":"10.1016/j.emj.2024.11.001","DOIUrl":"10.1016/j.emj.2024.11.001","url":null,"abstract":"<div><div>What corporate behaviors are perceived as irresponsible by different stakeholders? How do such stakeholders react once they perceive irresponsibility? Using the literature on corporate social irresponsibility (CSiR), stakeholder theory and attribution theory, we examined a database of 100 000 social media posts on Twitter/X about Nestlé and H&amp;M in the period 2015–2016. We found that the behavior of these two companies was perceived as irresponsible insofar as it caused direct harm to different stakeholder groups (stakeowners, stakeseekers, stakekeepers and stakewatchers). However, while stakeowners and stakeseekers were more likely to voice their concerns, they tended to voice their concerns only once. In contrast, stakewatchers and stakekeepers were more persistent in voicing concerns. In terms of goals, stakeowners and stakekeepers were more likely to advocate for information dissemination and community building than stakewatchers and stakeseekers, who were more likely to call for action. Our study therefore contributes to the CSiR and stakeholder engagement literature by illustrating how different stakeholder groups use social media to engage with firms perceived as irresponsible.</div></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"43 6","pages":"Pages 1020-1037"},"PeriodicalIF":7.3,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145645814","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}