{"title":"Cross-level effect of resonant leadership on remote engagement: A moderated mediation analysis in the unprecedented COVID-19 crisis","authors":"Niharika Gaan , Sakshi Malik , Vishal Dagar","doi":"10.1016/j.emj.2023.01.004","DOIUrl":"10.1016/j.emj.2023.01.004","url":null,"abstract":"<div><p>Drawing on the theory of intentional change, the study investigated the cross-level indirect effect of resonant leadership on the remote engagement of software professionals through psychological empowerment. We explored how mindfulness buffers the associations between resonant leadership, psychological empowerment, and remote engagement in the context of the Coronavirus Disease 2019 (COVID-19). We used a sample of 406 team members nested in 56 teams from 15 large-scale Indian information technology firms during the second wave of the COVID-19 pandemic. Our empirical strategy is based on hierarchical linear modelling. The findings revealed that the cross-level effect of resonant leadership on work engagement through psychological empowerment is the strongest when subordinates show a lower degree of mindfulness. To the best of our knowledge, this is the first study to unravel the mechanisms underlying the relationship between resonant leadership, psychological empowerment, work engagement, and mindfulness by empirically validating cross-level mediation and moderation. Moreover, the findings add a new lens to the theory of intentional change through the cross-level effects of resonant leadership on the proposed criterion variables under the bounded conditions of low-intensity mindfulness of subordinates.</p></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"42 3","pages":"Pages 316-326"},"PeriodicalIF":7.5,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S026323732300004X/pdfft?md5=162808a88330dbad5c833ce76b23cf09&pid=1-s2.0-S026323732300004X-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45223072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Consumer decision journey: Mapping with real-time longitudinal online and offline touchpoint data","authors":"Susana Santos, Helena Martins Gonçalves","doi":"10.1016/j.emj.2022.10.001","DOIUrl":"10.1016/j.emj.2022.10.001","url":null,"abstract":"<div><p>This study aims to holistically map actual decision journeys from the consumer's own perspective for two product categories of different levels of involvement (i.e., smartphone and soft drink), using an adapted sequential incident technique (SIT). Previous to the in-depth interviews, individuals reported all touchpoint encounters as their decision journey unfolded via a mobile electronic diary. Experience reports, consumer responses, and visual data were also gathered. A sequence analysis was employed to identify touchpoint and channel contacts and then perform a sequential pattern analysis. The results indicate that more and more variable touchpoints and activities exist for the high involvement product. Four decision journey maps were found for each product. However, journey sequences are more complex, non-linear, and dynamic for smartphone purchase. This study enriches both consumer decision-making and involvement theories, in that its new innovative forms of data gathering (i.e., mobile diaries) enable a more rigorous identification and understanding of current omnichannel decision journeys for products of distinct involvement classifications. The results provided by this complementary innovative method can orient marketing managers in understanding actual touchpoint contacts and developing differentiated strategies that address various consumer groups.</p></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"42 3","pages":"Pages 397-413"},"PeriodicalIF":7.5,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44980522","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Employee frustration with information systems: Appraisals and resources","authors":"Helena V. González-Gómez , Sarah Hudson","doi":"10.1016/j.emj.2023.03.004","DOIUrl":"10.1016/j.emj.2023.03.004","url":null,"abstract":"<div><p>Frustration experiences have important organizational and individual consequences, particularly in today's workplaces strongly reliant on information systems (IS). However, recent research has neglected the importance of this emotion in organizations. We propose a model of frustration with IS that considers its IS-related antecedents, consequences, and potential moderators. Drawing arguments from appraisal theory and conservation of resources theory, we propose a characterization of frustration through cognitive appraisals of IS in organizations. We suggest that both positive and negative responses to frustration can occur depending on its degree of activation, as well as individual and contextual factors, thus providing a holistic model of the IS frustration experience.</p></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"42 3","pages":"Pages 425-436"},"PeriodicalIF":7.5,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45654783","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The state of play of ethno-racial representation on boards: A comparative analysis","authors":"Dimitria Groutsis","doi":"10.1016/j.emj.2023.09.001","DOIUrl":"10.1016/j.emj.2023.09.001","url":null,"abstract":"<div><p>Progress on ethno-racial diversity on boards in Europe, the United Kingdom and Australia has been at best variable. The map of ethno-racial diversity in the top ten largest listed companies across these regions provides comparative evidence of varying degrees of weak outcomes on this front, with the profile of Australian boards being the least favourable. In examining the reality of diversity on a sample of boards, we delve deeper into why the barriers persist despite internal-facing diversity and inclusion policies and external facing environmental, social, governance and government-led policies. This study proposes that governance and regulatory arrangements shape access opportunities for ethno-racial minorities on boards. Notwithstanding the varieties of such arrangements across the three regions, the reasons underscoring the lack of board diversity overall remains opaque. We offer fresh empirical evidence surrounding the limited ethno-racial diversity on boards through a cross-regional comparison and provide lessons and insights for both scholars and practitioners.</p></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"42 3","pages":"Pages 281-287"},"PeriodicalIF":7.5,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0263237323001111/pdfft?md5=5d16f4c4c952db553972481ec17a0419&pid=1-s2.0-S0263237323001111-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48224663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Patricia Elgoibar, Pablo Ruiz-Palomino, Santiago Gutierrez-Broncano
{"title":"Laissez-faire leadership, trust in subordinates and problem-solving conflict management: A multigroup analysis across family and non-family businesses","authors":"Patricia Elgoibar, Pablo Ruiz-Palomino, Santiago Gutierrez-Broncano","doi":"10.1016/j.emj.2024.04.009","DOIUrl":"https://doi.org/10.1016/j.emj.2024.04.009","url":null,"abstract":"Laissez faire leadership (LFL) has been linked to non-constructive approaches to conflict management, yet and LFL can explain the use of more constructive approaches (e.g., problem-solving) has not been studied. This is surprising given that is characteristic of LFL, which is also key to cooperative relationships where the use of problem-solving is involved. Furthermore, compared to non-family businesses (NFBs), the socioemotional wealth that governs family businesses' (FBs) decision-making should make LFL, the trust placed in subordinates and the use of problem-solving more likely among the latter. In this study, we compare the use of LFL in FBs versus NFBs and analyze whether trust in subordinates lies behind a positive link between LFL and the use of this approach, and whether the distinctive socioemotional wealth of FBs accounts for differences in this relationship. Using a sample of 326 general managers of small and medium-sized enterprises (SMEs) in Ecuador, two complementary methods, partial least squares (PLS) and fuzzy-set qualitative comparative analysis (fs/QCA), yielded robust findings. As expected, differences in the strength of this relationship were found across FBs and NFBs, with LFL and both affective and cognitive trust being critical for the use of problem-solving in FBs but with cognitive trust playing this principal role in NFBs. Our findings link the largely separate FB literature on leadership and conflict management.","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"33 1","pages":""},"PeriodicalIF":7.5,"publicationDate":"2024-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140833506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Blessing or blight? How corporate venture units affect the survival of internal new ventures","authors":"Gundula Lücke, Eve-Michelle Basu, Ivo Zander","doi":"10.1016/j.emj.2024.04.010","DOIUrl":"https://doi.org/10.1016/j.emj.2024.04.010","url":null,"abstract":"The literature on structurally separate corporate venture units (CVUs) has suggested how these units may improve but also to some extent attenuate the survival chances of new ventures that are launched within the host corporation. Yet, there has been little empirical knowledge about the extent to which these units affect the survival of internal new ventures. We draw upon a dataset of 80 internal new ventures to assess if the survival of internal new ventures depends on their placement inside or outside CVUs. Controlling for a set of factors that may affect internal new venture survival, we find that placement in CVUs has a statistically significant and substantial effect on the chances of survival within the host corporation, and conclude that this is not due to characteristics that are associated with the internal new ventures as such. We discuss the implications of these findings for the literature on CVUs, and suggest the importance of further investigations into CVU boundaries, legitimacy, and the selection of internal new ventures from these units.","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"47 1","pages":""},"PeriodicalIF":7.5,"publicationDate":"2024-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141769581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Flexible working and employee well-being: Why does the difference between formal FWAs and informal flexibility I-deals matter?","authors":"Argyro Avgoustaki, Almudena Cañibano","doi":"10.1016/j.emj.2024.04.006","DOIUrl":"https://doi.org/10.1016/j.emj.2024.04.006","url":null,"abstract":"Relying on conservation of resources theory, this study investigates whether the association between flexible working and employee well-being differs according to the formal or informal nature of arrangements. We claim that informal flexibility i-deals have a stronger association with well-being than do formal flexible working arrangements. We further explore (1) how work effort mediates the link between the two types of flexible working and well-being; and (2) whether the existence of a gap between informal flexibility i-deals and formal flexible working arrangements (for example, when informal exceeds formal flexibility) relates to well-being. Using data from a consultancy firm in Spain, results show a positive and significant association between informal flexibility i-deals and employee well-being and that informal i-deals have a stronger association with well-being than formal flexible working arrangements. Further, we find that work effort acts as a mediating mechanism to this relationship and that individuals take formal flexible working arrangements as a baseline to contrast their informal deals, revealing that having more informal than formal flexibility improves employee well-being compared to having more formal flexibility than informal flexibility.","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"3 1","pages":""},"PeriodicalIF":7.5,"publicationDate":"2024-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140617590","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Citizens’ legitimacy judgements on multi-stakeholder governance models: The spillover effects of corporate political activity and social trust.","authors":"V. Tortosa-Edo, M.Á. López-Navarro","doi":"10.1016/j.emj.2024.04.004","DOIUrl":"https://doi.org/10.1016/j.emj.2024.04.004","url":null,"abstract":"Recent years have witnessed increasing corporate participation in multi-stakeholder governance models to decide on social issues. Insufficient academic attention has been paid to how citizens legitimise this alternative, which has no democratic endorsement. Citizens do not know enough about these governance models and use heuristics, which produce spillover effects, to form legitimacy judgements about them. Based on institutional and sensemaking theories and with insights from the social psychology literature, we provide empirical evidence for the possible spillover effects derived from a similarity-based heuristic, from citizens’ perceptions of corporate political activity (CPA) tactics, and from a trust heuristic, represented by social trust.","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"27 1","pages":""},"PeriodicalIF":7.5,"publicationDate":"2024-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140613868","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Katarzyna Piwowar-Sulej, Qaisar Iqbal, Vishal Dagar, Sanjeet Singh
{"title":"Employees’ eco-friendly innovative behaviors: Examining the role of individual and situational factors","authors":"Katarzyna Piwowar-Sulej, Qaisar Iqbal, Vishal Dagar, Sanjeet Singh","doi":"10.1016/j.emj.2024.04.005","DOIUrl":"https://doi.org/10.1016/j.emj.2024.04.005","url":null,"abstract":"This study examines the indirect effect of sustainability-oriented leadership (SOL) on eco-friendly innovative behaviors (EFIBs) through environmental awareness (EA) based on social exchange theory. Additionally, it investigates the conditional role of proactive personality (PP) on the “SOL-EA” relationship. The authors collected data from 284 manufacturing SMEs in Poland using a time-lagged two-stage design, and employed partial least squares structural equation modeling (PLS-SEM) to test the proposed hypotheses. The empirical findings reveal that SOL impact employees’ EFIBs significantly indirectly (through EA), and PP amplifies the impact of SOL on EA. To the best of our knowledge, this study is the first to empirically test the integrated relationships among SOL, EFIBs, EA, and PP. This study contributes theoretically to the literature on leadership, innovation management, and employee behaviors from the perspective of a developed country.","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"74 1","pages":""},"PeriodicalIF":7.5,"publicationDate":"2024-04-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140614391","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Amitabh Anand, Rita Tóth, Jessica L. Doll, Sanjay Kumar Singh
{"title":"Wake up and get some sleep: Reviewing workplace napping and charting future directions","authors":"Amitabh Anand, Rita Tóth, Jessica L. Doll, Sanjay Kumar Singh","doi":"10.1016/j.emj.2024.04.003","DOIUrl":"https://doi.org/10.1016/j.emj.2024.04.003","url":null,"abstract":"Although research demonstrates the importance of napping for health and well-being within work settings, the topic has resulted in limited empirical investigations, fragmented literary results, and an elusive understanding of whether napping should be normalized in the workplace. Also, what needs to be clarified are the benefits of workplace napping (WN) and the role of human resource managers in promoting the practice of WN. A systematic, narrative synthesis approach is used to review the existing WN literature, conceptualize WN, and discuss its benefits for employee relations, productivity, and the role of human resource managers on WN. Finally, based on this conceptual backdrop, future research questions are proposed that help pave the way for the normalization of WN.","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":"47 1","pages":""},"PeriodicalIF":7.5,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140596263","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}