{"title":"Mobilising Collective Action Through Recontextualized Metadiscourse in China's Public Health Crises: From SARS to Post-COVID-19","authors":"Xinyue Dai, Sizheng Li","doi":"10.1111/1468-5973.70208","DOIUrl":"https://doi.org/10.1111/1468-5973.70208","url":null,"abstract":"<div>\u0000 \u0000 <p>Collective action is essential for effective disease control during health crises. This study examines how such action has been discursively mobilised in China across five major public health crises over the past two decades. A thematic analysis of 200 crisis communication open letters shows that compliance with health measures is framed not only as self-protection but also as a manifestation of patriotism, personal growth, legal obligation, and familial responsibility. These ideological elements form a mobilisation metadiscourse with strong diachronic continuity, adapting to sociopolitical shifts through three dominant modes—command, persuasion, and collaboration—and reinterpreting earlier crisis discourses within a national narrative of “suffering–unity–victory”. National virtues are foregrounded, while policy contestation and individual differences are largely excluded. By highlighting recontextualization as a key mechanism, the study demonstrates both the persuasive efficacy and ideological implications of mobilisation discourse, emphasising reflexivity toward hegemonies embedded in collaborative and emotionally charged rhetoric.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 3","pages":""},"PeriodicalIF":2.5,"publicationDate":"2026-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148615418","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Michael F. Harsch, Alexandra Norris, Julie Anne Weaver
{"title":"The Power of Information: State Capacity and Government Responses to Shocks","authors":"Michael F. Harsch, Alexandra Norris, Julie Anne Weaver","doi":"10.1111/1468-5973.70185","DOIUrl":"https://doi.org/10.1111/1468-5973.70185","url":null,"abstract":"<div>\u0000 \u0000 <p>This paper examines how informational state capacity shapes governments' ability to respond to external shocks. We introduce a new measure of this capacity based on whether countries maintain up-to-date population censuses, vital registries and agricultural censuses. The measure is simple, transparent and broadly available across Global South countries. Examining government responses to the COVID-19 pandemic, we find that higher informational capacity in 2019 was associated with significantly lower underreporting of cases in 2020. A monthly analysis and robustness checks—including a sensitivity analysis and an alternative construction of our measure—support this result. Beyond monitoring, countries with higher capacity were also more likely to adopt economic relief policies and did so more quickly. The findings suggest that informational state capacity enhances governments' ability to monitor emergencies and respond with timely policy interventions. Our measure further offers a practical indicator for identifying capacity gaps in vulnerable states.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 3","pages":""},"PeriodicalIF":2.5,"publicationDate":"2026-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148467117","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Renee Sieber, Andrei Mircea, Drew Bush, Frida Buitron, Zander Bamford-Brown
{"title":"Social Media Engagement With Extreme Weather in Northern Climates: Natural Language Processing for Multi-Directional Communication","authors":"Renee Sieber, Andrei Mircea, Drew Bush, Frida Buitron, Zander Bamford-Brown","doi":"10.1111/1468-5973.70200","DOIUrl":"https://doi.org/10.1111/1468-5973.70200","url":null,"abstract":"<div>\u0000 \u0000 <p>Meteorological information, conveyed through official alerts, is a daily presence in people's lives, aimed at enhancing preparedness and situational awareness. Such information can be found across multiple platforms, including television, radio, print publications and social media and is often mediated by third-party broadcasters, social media personalities and others. Whereas the needs of forecasters and emergency managers in providing this information and managing weather events have been well-studied in the literature; less attention has been paid to how the public engages with and acts upon such expert-driven and real-time weather information. Our study utilises Natural Language Processing (NLP) to examine public attention to the communication of disruptive weather events through Specific Area Message Encoding (SAME) and officially generated hashtag alerts during winter events in Canada to determine which characteristics make such information useful and timely for the public. We investigate the engagement of both the lay public and experts with this weather information through novel techniques designed to better understand public perceptions and values related to weather forecasts and inform the body of literature aimed at aiding emergency managers in the management of such crises. Utilising a bottom-up approach to classification, we posit a new perspective on information stewardship in dynamic weather crises in places such as Northern climates, one that allows for a multi-directional rapid flow of interaction and accounts for the gap between authority and expertise when considering actual weather-related disruptions.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 3","pages":""},"PeriodicalIF":2.5,"publicationDate":"2026-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148467277","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Communicating Under Moral Transgression: Extending SCCT With Moral Emotions","authors":"Lingyan Ma, Yuan Wang, Yijing Wang","doi":"10.1111/1468-5973.70202","DOIUrl":"https://doi.org/10.1111/1468-5973.70202","url":null,"abstract":"<div>\u0000 \u0000 <p>This study extends Situational Crisis Communication Theory by integrating stakeholders' moral evaluation into SCCT's responsibility-based logic and examining two outcomes central to ethically charged crises: value incongruence and third-party punishment intention. In a 2 (moral transgression severity: high vs. low) × 2 (response strategy: optimal vs. suboptimal) online experiment, 992 Chinese adults read an autonomous vehicle accident scenario and a corporate statement. Greater moral transgression severity increased both outcomes mainly through moral outrage, whereas compassion toward victims mattered chiefly under a suboptimal response. Response strategy reduced outrage's translation into third-party punishment intention but did not remove moral judgements once outrage had formed. The findings show that ethically charged crises activate moral emotions, value incongruence captures a deeper relational rupture than reputation alone, and post-crisis communication can reduce punishment support. The study underscores the need for justice- and care-oriented communication in ethically charged crises.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 3","pages":""},"PeriodicalIF":2.5,"publicationDate":"2026-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148467247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Navigating Deep Uncertainty: The Role of Organizational Agility in Managing Public Sector Crises Under Resource Scarcity: Evidence From Palestine","authors":"Marah Hethnawi, Hafssa Yerrou","doi":"10.1111/1468-5973.70201","DOIUrl":"https://doi.org/10.1111/1468-5973.70201","url":null,"abstract":"<div>\u0000 \u0000 <p>This study addresses a critical gap in the public sector by examining the relationship between organisational agility (OA) and crisis management (CM) within Palestine's public service sector. It addresses a theoretical void by examining how dynamic capabilities operate under conditions of extreme volatility and institutional constraints. A quantitative, cross-sectional design was employed, utilising a stratified random sample of 261 employees across five key ministries. Data were analysed using multiple regression to explore the associations between agility dimensions and crisis phases. The empirical analysis reveals that OA dimensions exert varying degrees of influence on CM phases. Decision-making agility emerged as the most significant determinant, demonstrating a comprehensive impact across all crisis stages and explaining 37.3% of the variance in effective CM. Similarly, acting agility was found to be a vital driver for all dimensions of the crisis lifecycle, from discovery to learning. Conversely, sensing agility functions primarily as a specialised pre-crisis capability; while it significantly facilitates early discovery and preparation, its influence does not extend to the containment, recovery or learning phases. This study examined the contemporary framework of OA and its influence on all stages of CM in the public sector in developing countries. It offers essential strategies for public service organisations to enhance their capacity to manage crises effectively and ensure the continuity of vital services, such as health and education.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 3","pages":""},"PeriodicalIF":2.5,"publicationDate":"2026-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148467246","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Canon or Fragment? A Ten-Year Longitudinal Analysis of the Sewol Ferry Disaster Agendas and the Reconstruction of Cultural Memory in South Korea","authors":"Seungkyung Ham","doi":"10.1111/1468-5973.70197","DOIUrl":"https://doi.org/10.1111/1468-5973.70197","url":null,"abstract":"<div>\u0000 \u0000 <p>This study examines how media agendas surrounding the 2014 Sewol Ferry disaster evolved over a ten-year period and how agenda prevalence differed by media ideology. To address these questions, the study analyzes 51,572 news articles published between 2014 and 2024 in five major South Korean daily newspapers, using Structural Topic Modelling (STM), hierarchical clustering, longitudinal time-trend analysis, and comparisons between conservative and progressive outlets. Five key agendas were identified: truth-seeking and healing, value conflict, investigation and incident response, political conflict and responsibility, and media representation and public opinion formation. The political conflict and responsibility agenda was the most prevalent, accounting for 32.6% of overall agenda prevalence, and increased over time. While ideological differences in the media representation and public opinion formation agenda were initially minimal, this agenda increased more clearly in progressive media, whereas conservative media remained relatively stable. In contrast, the political conflict and responsibility agenda exhibited greater growth in conservative media over time. These findings indicate that media agendas surrounding the disaster became systematically differentiated along ideological lines over the decade, offering an empirical basis for interpreting how cultural memory—understood here as shared knowledge of the past continuously reconstructed through the media—may be organised differently across media contexts.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 3","pages":""},"PeriodicalIF":2.5,"publicationDate":"2026-07-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148466819","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Public Trust and Compliance for Disaster Management: Insights From COVID-19 in Iran","authors":"Samad Rasoulzadeh Aghdam, Behnam Ghasemzadeh, Kris Hartley, Samad Adlipour","doi":"10.1111/1468-5973.70196","DOIUrl":"https://doi.org/10.1111/1468-5973.70196","url":null,"abstract":"<div>\u0000 \u0000 <p>Effective government responses to disasters require communication of crucial information to the public. The effectiveness of communications is determined by factors like public trust in information sources, socio-demographic characteristics and compliance with health requirements. This study explores statistical relationships among these factors in the under-studied context of Iran's response to the COVID-19 pandemic. The cross-sectional survey (<i>N</i> = 384) assesses the degree to which age, gender, marital status, employment status and socioeconomic status associate with personal concern, trust in information sources and compliance. Factors associated with concern are marital status, gender, employment status and socioeconomic status. Factors associating with trust are marital status and education level. Factors associating with compliance are marital status, gender and education. Findings highlight the need for communication strategies to combat misinformation, promote trust and address diverse needs across demographic groups. The study contributes to empirical research about disaster management and supports equitable disaster response strategies.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 3","pages":""},"PeriodicalIF":2.5,"publicationDate":"2026-07-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148466831","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Correction to “Crisis Governance and Non-Governmental Organisation Disaster Response Under Institutional Ambiguity: Narrative Evidence From the 2023 Türkiye Earthquakes”","authors":"","doi":"10.1111/1468-5973.70199","DOIUrl":"https://doi.org/10.1111/1468-5973.70199","url":null,"abstract":"<p>Efe, I. 2026. “Crisis Governance and Non-Governmental Organisation Disaster Response Under Institutional Ambiguity: Narrative Evidence From the 2023 Türkiye Earthquakes.” <i>Journal of Contingencies and Crisis Management</i> 34: e70167. https://doi.org/10.1111/1468-5973.70167.</p><p>In the original article, several entries in the reference list contained bibliographic errors, and one in-text citation in Section 2 (“Earthquake Response in Türkiye”) was incorrect. They do not affect the data, analysis, findings, or conclusions of the article.</p><p>Below are the correct reference details:</p><p>Ahrens, J., and P. M. Rudolph. 2006. “The Importance of Governance in Risk Reduction and Disaster Management.” <i>Journal of Contingencies and Crisis Management</i> 14, no. 4: 207–220. https://doi.org/10.1111/j.1468-5973.2006.00497.x.</p><p>Benadusi, M. 2014. “Pedagogies of the Unknown: Unpacking ‘Culture’ in Disaster Risk Reduction Education.” <i>Journal of Contingencies and Crisis Management</i> 22, no. 3: 174–183. https://doi.org/10.1111/1468-5973.12050.</p><p>Boin, A., and M. Rhinard. 2008. “Managing Transboundary Crises: What Role for the European Union?” <i>International Studies Review</i> 10, no. 1: 1–26. https://doi.org/10.1111/j.1468-2486.2008.00745.x.</p><p>De Fina, A., and A. Georgakopoulou. 2015. “Introduction.” In <i>The Handbook of Narrative Analysis</i>, edited by A. De Fina and A. Georgakopoulou, 1–17. Wiley Blackwell.</p><p>Habermas, J. 1984. <i>The Theory of Communicative Action, Volume 1: Reason and the Rationalization of Society</i>. Translated by T. McCarthy. Beacon Press.</p><p>Riessman, C. K. 2015. “Entering the Hall of Mirrors: Reflexivity and Narrative Research.” In <i>The Handbook of Narrative Analysis</i>, edited by A. De Fina and A. Georgakopoulou, 219–238. Wiley Blackwell.</p><p>Şen, S. 2023. “Kahramanmaraş Depremlerinin Ekonomiye Etkisi” [The Economic Impact of the Kahramanmaraş Earthquakes]. <i>Diplomasi ve Strateji Dergisi</i> 4, no. 1: 1–55. https://dergipark.org.tr/en/pub/dsd/article/1274416.</p><p>Soriano, M. A., Jr., P. Jaojoco, B. Carroll, R. Maxwell, and A. Carruth. 2025. “Public Discourses and Personal Narratives of Learning From Disaster.” <i>npj Climate Action</i> 4, no. 20: 1–12. https://doi.org/10.1038/s44168-025-00227-4.</p><p>Taşçı, F. 2023. <i>Afet Sonrası Sivil Toplum Yardımlarının Koordinasyonu</i> [Coordination of Post-Disaster Civil Society Aid]. SETA Analiz No. 382. SETA (Siyaset, Ekonomi ve Toplum Araştırmaları Vakfı).</p><p>Tuncel, G., O. Ağır, M. E. Güven, and F. N. Güven. 2025. “State–NGO Relations in Disaster Management Processes: An Evaluation Through the February 6 Earthquakes.” In <i>Proceedings of the IX. INCSOS International Congress of Social Sciences</i>, Alexandria, Egypt, 24–26 April, 804–815.</p><p>Yıldırım, G., and E. Saygın. 2024. “Türkiye'de Afet Yönetimi Paradigması ve 6 Şubat Depremleri” [Disaster Management Paradigm in Turkey and the 6 February Earthquakes]. <i>Siyasal Bilgiler Fakült","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 3","pages":""},"PeriodicalIF":2.5,"publicationDate":"2026-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.70199","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148462913","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Refining the Dynamics of Racial Crisis Communications in Organizational Contexts Through Two Experimental Studies","authors":"Shuai Guo, Hyun Ju Jeong","doi":"10.1111/1468-5973.70173","DOIUrl":"https://doi.org/10.1111/1468-5973.70173","url":null,"abstract":"<div>\u0000 \u0000 <p>Using SCCT as a framework, we conducted two experiments on racial crises, targeting Asian (Study 1) and Black students (Study 2), to examine how crisis responses affect organizational reputation. A 2 (crisis responses: defensive vs. accommodative) × 2 (crisis history: absence vs. presence) × 2 (stakeholder race: majority vs. minority) between-subjects design reveals that accommodative responses more effectively restore reputation. These responses also mitigate stakeholder anger among minorities when a crisis history exists. While interactions do not directly affect reputation recovery, anger reduction mediates the effect. Findings are consistent across studies. Theoretical and practical implications are discussed.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 3","pages":""},"PeriodicalIF":2.5,"publicationDate":"2026-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148462912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Civil Society Organisations in Crisis Response Systems: A Literature Review, Collaboration Models, and Roles Across the Crisis Management Cycle","authors":"Michał Wnuk","doi":"10.1111/1468-5973.70195","DOIUrl":"https://doi.org/10.1111/1468-5973.70195","url":null,"abstract":"<div>\u0000 \u0000 <p>Contemporary crisis response systems increasingly rely on the involvement of civil society organisations (CSOs), yet their role remains fragmented across the literature. Existing studies tend to focus on selected aspects of collaboration, governance, or resilience, without offering an integrated perspective. This article addresses this gap through a systematic literature review conducted in accordance with PRISMA 2020 guidelines, based on publications indexed in Scopus and Web of Science. The analysis identifies dominant models of collaboration between CSOs and public actors and examines the functions performed by these organisations across the phases of the crisis management cycle. The findings indicate that the role of CSOs is dynamic and extends beyond operational support, encompassing both functional and systemic contributions across prevention, preparedness, response, and recovery. Building on these insights, the article proposes a novel integrative framework linking levels of engagement, modes of collaboration, and functional roles. The study contributes to crisis management research by offering a structured understanding of the role of CSOs in crisis governance and highlights the importance of their integration for enhancing system adaptability.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 3","pages":""},"PeriodicalIF":2.5,"publicationDate":"2026-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148386623","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}