Journal of Contingencies and Crisis Management最新文献

{"title":"Cross-Cultural Adaptation and Psychometric Evaluation of the Korean Version of Crisis Self-Efficacy Index","authors":"Heeseung Choi,&nbsp;Junggeun Ahn,&nbsp;Youngeun Park,&nbsp;So Hyun Woo","doi":"10.1111/1468-5973.70108","DOIUrl":"https://doi.org/10.1111/1468-5973.70108","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 <p>Crisis self-efficacy reflects individuals' beliefs in their ability to manage crises and plays a crucial role in shaping responses during emergency situations. To support crisis preparedness in South Korea, a validated instrument for assessing self-efficacy in crisis contexts is required. This study aimed to translate, culturally adapt, and evaluate the psychometric properties of the Korean version of the Crisis Self-Efficacy Index (K-CSI). The translation and cultural adaptation followed the guidelines proposed by Sousa and Rojjanasrirat. Psychometric analyses were conducted using data from 230 Korean adults aged 18–65 years. Exploratory and confirmatory factor analyses were performed to examine the factor structure, while criterion validity was assessed using the General Self-Efficacy Scale (GSES) and the Social Desirability Scale-9 (SDS-9). Exploratory factor analysis supported an 11-item, three-factor structure consisting of Action Efficacy, Preventive Efficacy, and Achievement and Coping Efficacy. The K-CSI demonstrated acceptable internal consistency (Cronbach's α = 0.95) and showed significant correlations with the GSES (r = 0.64) and the SDS-9 (r = 0.18). Confirmatory factor analysis indicated mixed but overall acceptable model fit (CFI = 0.95, TLI = 0.94, RMSEA = 0.10 [90% CI: 0.09–0.12], SRMR = 0.03). These findings support the applicability of the K-CSI as a reliable and valid instrument for assessing crisis self-efficacy among Korean adults and suggest its potential utility in both research and clinical practice in Korea.</p>\u0000 </section>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2025-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.70108","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145887625","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Strategic Orientations in Explicating the Evolving Coordination Mechanism: A Longitudinal Observation of Online Emergency Communication Networks During Typhoon Mangkhut","authors":"Xiao Wang","doi":"10.1111/1468-5973.70107","DOIUrl":"https://doi.org/10.1111/1468-5973.70107","url":null,"abstract":"<div>\u0000 \u0000 <p>Grounded in the Institutional Collective Action (ICA) framework, this study investigates the strategic orientations of emergency management organizations and their decision-making processes in social media network collaborations. Through a longitudinal analysis, we explore how these organizations navigate collaboration risks while forming and sustaining relationships within online emergency communication networks (ECNs) during Typhoon Mangkhut. Employing exponential random graph modeling (ERGM) on Sina Weibo data from 71 Shenzhen-based organizational accounts, our findings reveal distinct strategic shifts across disaster phases. During the transition from preparedness to response, organizations predominantly adopt a resource-based view (RBV) orientation, leveraging bonding strategies to consolidate internal and in-group resources. As the disaster progresses from response to recovery, organizations increasingly align with resource orchestration theory (ROT) principles, prioritizing bridging strategies to access and mobilize resources across diverse actor groups. These findings offer valuable insights into the dynamic coordination mechanisms within online networks, elucidating how strategic orientations evolve to mitigate collaboration risks and address collective action challenges.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"33 4","pages":""},"PeriodicalIF":2.2,"publicationDate":"2025-12-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145891615","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Integrating Threat and Error Management With Safety II Principles: Understanding Adaptive Capacity Boundaries in Aviation Investigation","authors":"Vipin Kumar Sharma,&nbsp;Arghya Dev Mondal,&nbsp;Venkat Ram R. Ganuthula,&nbsp;Monika Tanwar","doi":"10.1111/1468-5973.70104","DOIUrl":"https://doi.org/10.1111/1468-5973.70104","url":null,"abstract":"<div>\u0000 \u0000 <p>This research develops a qualitative framework integrating Threat and Error Management (TEM) with Safety II principles, demonstrating how transitioning from “what went wrong” to “how work usually goes right” enhances accident investigation practice. Current accident investigation approaches identify failures but overlook how crews using similar decision-making procedures achieve successful outcomes under comparable conditions. Traditional TEM analysis and Safety II principles have been applied separately, with limited research exploring their retrospective integration. The research employs a qualitative two-stage methodology integrating traditional TEM analysis with Safety II principles through interpretive analysis of operational behaviours. Stage one employs conventional TEM analysis to identify threats, errors, and undesired aircraft states. Stage two integrates Safety II principles through Work-as-Imagined versus Work-as-Done analysis, Performance Variability Assessment, and Critical Decision Point Analysis. The Air India Express VT-AYA runway excursion (2019) serves as the case study. Out of 18 identified TEM categories, 55% were managed effectively, and of the nine crew adaptation patterns, 67% represented beneficial or neutral performance variability, enhancing safety outcomes. Systematic breakdown occurred only when organisational goal conflicts exceeded the boundary where approximate adjustments could bridge procedural assumptions and operational reality, validating the Safety II principle that success and failure conditions are fundamentally similar. Integrated TEM and Safety II analysis reveals additional dimensions, goal conflicts, efficiency-thoroughness trade-offs, and adaptive capacity boundaries that conventional methods systematically overlook. While traditional TEM identifies what went wrong (threats, errors, undesired states), Safety-II integration explains why the same adaptive processes that routinely ensure safety encountered systemic boundaries in this instance. The integrated methodology provides investigators a practical tool to operationalise Safety II principles. This approach contributes to the understanding of accident investigation from failure analysis to normal adaptive processes across high-risk industries.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"33 4","pages":""},"PeriodicalIF":2.2,"publicationDate":"2025-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145824814","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Understanding China's Policy Narratives During Crisis: A Narrative Policy Framework Approach","authors":"Fanhua Qi,&nbsp;Tianyi Gao,&nbsp;Liang Zhu","doi":"10.1111/1468-5973.70105","DOIUrl":"https://doi.org/10.1111/1468-5973.70105","url":null,"abstract":"<div>\u0000 \u0000 <p>Narratives play a crucial role in crisis communication. Using qualitative content analysis within the Narrative Policy Framework, this study examines the policy narratives in 372 open letters issued by Chinese local governments during the COVID-19 pandemic. The findings reveal that Chinese local governments constructed a narrative in which the entire society was in crisis, while the government was comprehensively responding, a portrayal that varied according to the different stages of the crisis. As for the characters, public servants were constructed as both heroes and victims, the COVID-19 was cast as the villain, and citizens were portrayed as both victims and heroes. In terms of the moral, the open letters urged public servants to fulfil their professional duties, citizens to comply with existing policies, and broader social forces to actively participate. Finally, regarding the plot, the open letters constructed three distinct plot types centred on the interactions between public servants, the COVID-19, and citizens, which collectively manifested as an overarching “People's Campaign” plot. This study offers insights into crisis communication by public organisations in non-Western contexts and contributes to the understanding of policy narratives during the crisis.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"33 4","pages":""},"PeriodicalIF":2.2,"publicationDate":"2025-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145824782","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Crisis Decision-Making in Hospitals: An Analysis of the COVID-19 Pandemic in Norway","authors":"Hendrik Winzer,&nbsp;Tor Kristian Stevik,&nbsp;Joachim Scholderer","doi":"10.1111/1468-5973.70106","DOIUrl":"https://doi.org/10.1111/1468-5973.70106","url":null,"abstract":"<p>Managing fluctuating patient influx and coping with uncertainty during a creeping crisis such as the COVID-19 pandemic is challenging but crucial for effective crisis response. Despite its importance, there is still limited understanding of the nature of crisis decision-making as empirical studies in the field are scarce. Therefore, we investigate crisis decision-making processes in hospitals and examine their relationship to crisis response outcomes. We perform a comparative two-case study, conducting nine interviews with key informants actively participating in the crisis decision-making processes during the early phase of the COVID-19 pandemic. In a second step, we relate the interview data to information on crisis response and operational performance. The findings of our study are twofold. First, we observe no standardized approach to crisis decision-making across the two hospitals. Second, we can conclude that a more experienced-based approach relates to more days in higher preparedness level. As a result, operational performance might be reduced and the number of patients waiting for treatment increases. The findings from our study are based on two specific hospital cases only, which may potentially limit their generalizability to other hospitals. Our study represents one of the few empirical studies that investigates crisis decision-making strategies in healthcare settings. To the best of our knowledge, we are the first who relate the crisis decision-making strategies to both crisis response and operational performance. As a direction for future research, we suggest studying the types of information and crisis managers' competencies required for effective crisis decision-making. We recommend that crisis managers adopt a mix between different crisis decision-making strategies, allowing the advantages of each strategy to complement each other. Implementing such an approach may require a shift in the composition of the hospital's crisis management team to include additional data competencies along with medical expertise.</p>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"33 4","pages":""},"PeriodicalIF":2.2,"publicationDate":"2025-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145824781","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Twitter Analytics of Three Hurricanes in 2017: Harvey, Irma and Maria","authors":"Sue Abdinnour,&nbsp;Sesan Oluseyi Adeniji,&nbsp;Sujay Daggubati","doi":"10.1111/1468-5973.70102","DOIUrl":"https://doi.org/10.1111/1468-5973.70102","url":null,"abstract":"<div>\u0000 \u0000 <p>This study explores how Twitter functioned as a channel for public communication, emotional expression and situational awareness during the 2017 hurricanes Harvey, Irma and Maria. Using the Twitter API and AWS Elastic MapReduce, a dataset of 203,320 English-language hurricane-related Tweets was collected. The analysis combined a customised AFINN-based lexicon for sentiment evaluation, comparative topic modelling through latent Dirichlet allocation (LDA) and K-Means clustering, and spatial statistical methods to detect geographic clustering. Non-parametric tests, including the Kruskal–Wallis and Mann–Whitney <i>U</i> tests, were used to compare sentiment differences across storms, while chi-square, ANOVA and Kruskal–Wallis analyses examined topic distribution. The findings showed significant differences among hurricanes. Harvey and Irma displayed a clear rebound from negative to positive sentiment after landfall, reflecting hope and early recovery, while Maria remained predominantly negative, signalling extended hardship and dissatisfaction with response efforts. LDA performed better than K-Means, producing coherent seven-topic structures that revealed both shared themes, such as hurricane category, environmental impact, community support and weather updates and unique topics for each event, including presidential response for Harvey, evacuation readiness for Irma and power outages for Maria. Geographical analysis using heatmaps and Moran's I confirmed significant clustering for Harvey and Irma, but diffuse patterns for Maria. Overall, the study demonstrates that integrating sentiment, thematic and spatial analyses provides a multidimensional understanding of disaster communication and recommends that emergency managers employ such frameworks for real-time situational monitoring, geographically targeted relief and adaptive communication strategies to enhance resilience and public trust.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"33 4","pages":""},"PeriodicalIF":2.2,"publicationDate":"2025-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145824839","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Tourism Crisis Management: A Strategic Analysis of the Hospitality Industry's Resilience in Response to Global Pandemics and Natural Disasters","authors":"Saqib Mehmood,&nbsp;Samera Nazir,&nbsp;Liu Junxia","doi":"10.1111/1468-5973.70101","DOIUrl":"https://doi.org/10.1111/1468-5973.70101","url":null,"abstract":"<div>\u0000 \u0000 <p>In an era defined by global disruptions, the resilience of the hospitality industry has become paramount. This study develops and tests a novel integrated model to examine how crisis management strategies, technology adoption, communication approaches, leadership styles and financial resource allocation influenced the resilience of China's hospitality sector during recent pandemics and natural disasters. A mixed-method approach was employed, using structured questionnaires and case studies collected from senior managers, operational staff and government liaisons across hotels, restaurants, travel agencies, the meetings, incentives, conferences and events (MICE) sector and tourism attractions. Data were analyzed using PLS-SEM 4. Results confirmed that robust crisis management strategies significantly enhanced resilience, with organizational learning acting as a vital mediator by converting past crisis insights into adaptive capacity. Furthermore, government support positively moderates these effects, demonstrating that targeted policies and aid amplify strategic efficacy. The findings offer an actionable roadmap for industry practitioners to prioritize technological integration, strengthen communication and adopt adaptive leadership. For policymakers, the study underscores the critical importance of tailored support measures, such as financial aid and regulatory flexibility, in building a more resilient hospitality ecosystem. Its primary originality lies in investigating the dual roles of organizational learning as a critical mediator and government support as a key moderator within these relationships. By integrating existing literature with crisis management frameworks, this research offered a comprehensive model of hospitality resilience in the Chinese context, advancing understanding of post-crisis recovery.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"33 4","pages":""},"PeriodicalIF":2.2,"publicationDate":"2025-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145824655","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Mapping the ‘Crowd’: Volunteer Crisis Mappers and Digital Humanitarianism","authors":"Andrew Skuse,&nbsp;Alison Reid","doi":"10.1111/1468-5973.70103","DOIUrl":"https://doi.org/10.1111/1468-5973.70103","url":null,"abstract":"<div>\u0000 \u0000 <p>Digital humanitarianism represents an increasingly important aspect of wider humanitarian aid processes. Here, crisis mapping, which draws on international, largely Northern, volunteers utilising crowdsourced data drawn from disaster-affected communities, largely in the South, is perhaps its most well-known form. Such practices have been subject to critiques concerning power dynamics, the motivations of international volunteers and the relative inequalities faced by participants, especially in crisis-affected contexts. Our analysis utilises such critiques to probe the role volunteers play in the mapping nexus. In doing so, we examine volunteer perceptions of the skills-building processes offered by mapping organizations through which, volunteers attempt to build the necessary capacity to undertake their work. Subsequently, we examine volunteer engagement in the practice of mapping itself. In doing so, we consider the nature of individual labour commitments to mapping and perceptions of organizational cohesion. Finally, we focus on what motivates volunteers to get involved, as well as perceptions of impact. Despite mapping constituting a highly technocratic process, we conclude that the volunteer community of mappers is dynamic and inherently complex and not easy to label. Further, the nature of the mapping sector's organization can be considered as a positive boon to their sustainability and continued relevance.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"33 4","pages":""},"PeriodicalIF":2.2,"publicationDate":"2025-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145824654","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Decentralization of Internal Crisis Management and Communication: Implications for Crisis Management Teams and Middle Managers","authors":"Maja A. Ejsing","doi":"10.1111/1468-5973.70100","DOIUrl":"https://doi.org/10.1111/1468-5973.70100","url":null,"abstract":"<div>\u0000 \u0000 <p>Crisis management research has traditionally emphasized centralized authority, often concentrated in a crisis management team (CMT), to enable fast, coordinated internal responses. However, other scholars highlight the benefits of decentralizing internal crisis management and communication authority to middle managers to enhance responsiveness, creativity, and sensemaking during crises. But how can an organization work with a decentralized approach? What challenges do middle managers face, and do they appreciate such an approach? Based on a qualitative case study, including interviews with the CMT and 14 middle managers in a Danish organization ( + 1500 employees) during the Covid-19 pandemic, the aim of this study is to explore how and why an organization decentralizes the authority of internal crisis management and communication responsibilities during a long-term crisis, and what challenges and implications this poses for middle management. Key findings reveal new dimensions of decentralization processes, including the important role of timing and of communication by the CMT. While the decentralized authority of certain operational crisis management tasks, such as remote work, was welcomed by some middle managers, it created uncertainty and confusion among others. Communication and guidance from the CMT around the decentralized approach to crisis management were lacking, further challenging sensemaking processes and the ‘sandwiched’ roles of middle managers. Several middle managers expressed a need for feedback from a perceived distant CMT. In response, horizontal coordination among middle managers intensified as a strategy to reduce uncertainty and make sense of evolving responsibilities.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"33 4","pages":""},"PeriodicalIF":2.2,"publicationDate":"2025-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145824421","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Disaster Risk Perception and Individual Resilience Among University Students: A Structural Equation Modeling Approach from Türkiye","authors":"Gulhan Sen","doi":"10.1111/1468-5973.70098","DOIUrl":"https://doi.org/10.1111/1468-5973.70098","url":null,"abstract":"<div>\u0000 \u0000 <p>Considering the increasing frequency and severity of disasters, improving individual resilience has become a critical priority. This study examines the multidimensional relationship between disaster risk perception and individual disaster resilience among undergraduate students in Türkiye using a convenience sample drawn from a single faculty, therefore, the findings cannot be generalized to the wider university student population. A cross-sectional survey was conducted with 995 undergraduate students in Türkiye. Data collection was conducted using the Disaster Risk Perception Scale and the Individual Disaster Resilience Scale. Structural Equation Modeling (SEM) was performed using R for data analysis. The findings revealed that disaster risk perception and individual resilience levels were generally moderate among participants, with significant variation across some socio-demographic groups. Exposure and manageable anxiety were positively associated with knowledge-based and informational coping capacities. In contrast, excessive anxiety and perceptions of uncontrollability were negatively associated with communal and affective coping, while perceptions of effect were positively associated with communal coping. All associations were noncausal owing to the cross-sectional design. These findings suggest that disaster education and preparedness programs may help strengthen individuals' perceptions of self-efficacy and controllability while promoting a balanced level of risk awareness. The dual role of anxiety in shaping resilience emphasizes the need to address emotional responses in disaster risk communication. This study extends crisis management and disaster resilience literature by empirically investigating the multidimensional relationship between disaster risk perception and individual disaster resilience within a single structural model, highlighting an understudied university student population in Türkiye.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"33 4","pages":""},"PeriodicalIF":2.2,"publicationDate":"2025-12-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145695130","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}