Journal of Contingencies and Crisis Management最新文献

{"title":"Conceptualizing Emergency Operations Centres as Teams: A Review of Teamwork and Information Sharing in Crisis Management (2014–2024)","authors":"Lilly-Mari Sten,&nbsp;Martina Granholm","doi":"10.1111/1468-5973.70153","DOIUrl":"10.1111/1468-5973.70153","url":null,"abstract":"<p>During crises, efficient coordination, information sharing, and decision-making are critical but difficult to achieve due to the complexity and uncertainty. This review aims to describe how Emergency Operation Centres (EOCs) can be conceptualized as a team with particular attention to teamwork and information sharing during crisis management. A literature review was conducted by searches across PubMed, Scopus and Web of Science, resulting in 42 papers identified for review, whereof 69% were published within the last 5 years. Most studies were performed in Sweden, the USA, the Netherlands and Germany, with the majority published in the ISCRAM conference proceedings and The Journal of Contingencies and Crisis Management. The analysis resulted in six prerequisites essential for real teamwork. This suggests that research in the field of EOC could benefit from integrating perspectives from team and teamwork theory, thereby facilitating a more structured comprehension of work processes, responsibilities and roles. The findings indicate the need to cultivate a culture within EOCs that promotes desirable values and behaviours, and to establish shared goals. Equally important are clear routines for translating knowledge into practice, and work processes supporting long-term knowledge development. Such team culture and routines can help stabilize interactions in an unstable environment. As crisis management increasingly relies on technology, developing competencies, infrastructure and adaptive capacity are essential. Future research could examine how shared values, behavioural norms and team cultures emerge within EOCs, and how these influence system-wide resilience. Research could explore how technological innovations interact with organizational structures, and how EOCs can integrate new tools without disrupting coordination practices.</p>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 2","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.70153","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147683607","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Relationship Between Disaster Literacy Levels of Individuals With Disaster Experience and Their Perceptions of Gender Roles in Disaster Management","authors":"Semra Yilmaz,&nbsp;Emine Kaplan Serin","doi":"10.1111/1468-5973.70152","DOIUrl":"10.1111/1468-5973.70152","url":null,"abstract":"<div>\u0000 \u0000 <p>The aim of this study is to examine the relationship between the disaster literacy levels of individuals with disaster experience and their perceptions of gender roles in disaster management. The descriptive and cross-sectional study was conducted between 3 January and 1 May 2025, in the central district of a southeastern province of Turkey with 400 participants. Data collection tools included the Participant Introduction Form, the Disaster Literacy Scale (DLS), the Perception of Gender Role on Disaster Management Scale (PGR-DMS) and the Visual Analogue Scale (VAS) scores. Of the participants, 53% were female, the mean age was 32.71 ± 10.94 and 81% had experienced an earthquake. Women's Perceived Disaster Preparedness (VAS Score—3.67 ± 2.2) was significantly higher than men's (<i>p</i> &lt; 0.05), indicating a higher tendency for women to feel prepared for disasters. Women's DLS and PGR-DMS scores were also statistically significantly higher than men's (<i>p</i> &lt; 0.05). A weak but significant negative correlation was found between DLS and PGR-DMS. In the study, it was observed that higher disaster literacy levels are associated with weaker perceptions of traditional gender roles, and that disaster literacy and preparedness levels tend to be higher in women than in men. These findings demonstrate that community-based disaster education interventions and programs incorporating gender-sensitive approaches can be effective in disaster management.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 2","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147683687","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Behavioural Emergency Management: Theoretical Framework and Research Prospects","authors":"Biao Xu,&nbsp;Anqin Zhu","doi":"10.1111/1468-5973.70148","DOIUrl":"10.1111/1468-5973.70148","url":null,"abstract":"<div>\u0000 \u0000 <p>Behavioural emergency management has broad research and application prospects. It explores the psychological and behavioural patterns of decision-makers in crisis situations from a behavioural perspective, thus providing a micro-level foundation for emergency management theory and practice. This paper first outlines the theoretical development of behavioural emergency management and constructs a theoretical framework. Then, it discusses the cognitive biases present within emergency management, specifically across four stages of crisis information processing: acquisition, evaluation, action and feedback. Finally, the paper analyzes three types of nudges that utilize public cognitive biases in emergency management: optimizing decision information, restructuring decision architecture and providing decision assistance. The aim of this paper is to integrate and promote research in the field of behavioural emergency management and to offer micro-level insights for emergency management practice.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 2","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-04-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147683658","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"No Organization Is an Island: How Crisis History, Temporal Distance, and Response Strategy Influence Organizational Reputation in Spillover Crises","authors":"Peixin Hua,&nbsp;Yanan Wu,&nbsp;Rongting Niu","doi":"10.1111/1468-5973.70149","DOIUrl":"10.1111/1468-5973.70149","url":null,"abstract":"<p>Crises affecting one organization can spill over and damage the reputation of uninvolved others. This study investigates how the similarity and temporal distance of an organization's crisis history, alongside response strategies, shape stakeholders’ perceptions of its reputation in a spillover crisis. A 2 (crisis similarity: similar vs. dissimilar) × 2 (temporal distance: distant vs. proximal) × 2 (response strategy: bolstering vs. differentiation) between-subjects factorial experiment was conducted (<i>N</i> = 422). Results largely support situational crisis communication theory (SCCT): greater temporal distance reduced perceived responsibility, lowering anger and increasing sympathy, which improved reputation. Interestingly, similar crisis histories boosted reputation more than dissimilar ones, suggesting blame is diffused when crises appear industry-wide. Differentiation strategy was more effective than bolstering, as they reduced responsibility and elicited favourable emotions. Findings extend SCCT to spillover contexts and offer practical guidance for innocent organizations navigating others’ crises.</p>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 2","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.70149","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147683471","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Correction to “Oarsmen or Guardians? Exploring the Influence of Attitudes Toward Government Interventions on Perceptions of Government's Trustworthiness”","authors":"","doi":"10.1111/1468-5973.70151","DOIUrl":"10.1111/1468-5973.70151","url":null,"abstract":"<p>Lang, S., Q. Bian, and B. Ma. 2026. “Oarsmen or Guardians? Exploring the Influence of Attitudes Toward Government Interventions on Perceptions of Government's Trustworthiness.” <i>Journal of Contingencies and Crisis Management</i> 34, no. 1: e70111.</p><p>In the first published version of this article, the name of the third author was incorrectly presented as “Ma Ben”. The correct name is “Ben Ma” and is now reflected on the actual article.</p><p>We apologize for this error.</p>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 2","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-04-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.70151","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147683223","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A New Approach Based on Twitter Sentiment Analysis and Machine Learning in Post-Disaster Relief Management","authors":"Hilal Karamancıoğlu,&nbsp;Ayça Zenginoğlu,&nbsp;Yusuf Kuvvetli","doi":"10.1111/1468-5973.70147","DOIUrl":"10.1111/1468-5973.70147","url":null,"abstract":"<div>\u0000 \u0000 <p>Throughout history, natural and man-made disasters have caused significant destruction in biological, psychological, social, and economic areas, and their complete prevention has not been possible. Disaster management is essential to reduce the devastating effects of events such as earthquakes, fires, landslides, floods, erosion, droughts, and avalanches, whose frequency is increasing. In this process, data sharing and the rapid, coordinated flow of information are crucial for post-disaster recovery. The earthquake in our country on February 6, 2023, once again demonstrated the importance of data sharing in disaster management. After the disaster, social media platforms, especially X, emerged as valuable data sources. This study aims to classify and analyze data obtained from X using machine learning algorithms and sentiment analysis in the context of disaster management. It seeks to understand the emotional responses of society during and after disasters and to support rapid response and relief operations through the effective use of this information. Considering the speed and constantly updated nature of data, various algorithms were compared for accurate and fast classification. In the data pre-processing, natural language processing techniques and sentiment analysis methods were employed to identify the emotional states of society following the disaster. The experimental results demonstrate that Random Forest, Multi-Layer Neural Networks, and GRU models achieve a 99% accuracy rate, thereby exhibiting a substantial improvement over the Naive Bayes (91%) and Extra Decision Tree (94%) approaches. In class-based evaluations, it was observed that GRU and neural network-based methods, in particular, produced high precision and recall values (0.9 and above) across all categories, demonstrating consistent performance despite the imbalanced class distribution. This study highlights the importance of operations research and industrial engineering and demonstrates the potential of data science to enhance disaster response strategies.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 2","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147682967","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Translating Preparation Into READINESS: Insights From Cybersecurity Training","authors":"W. Timothy Coombs","doi":"10.1111/1468-5973.70146","DOIUrl":"10.1111/1468-5973.70146","url":null,"abstract":"<div>\u0000 \u0000 <p>The READINESS model argues there are limitations to preparation and how managers need to think beyond it to READINESS. READINESS as a model applies beyond crisis management to include risk management and other concerns. This manuscript elaborates on the relationship between preparation and READINESS by exploring the model's application to cybersecurity, an increasingly important risk. READINESS is multi-level, and cybersecurity provides an excellent mechanism for exploring the organisational level of READINESS because every employee has a responsibility for managing cybersecurity risks. The analysis sheds light on the limits of preparation that foster the need for READINESS, as well as providing insights into the nature of READINESS for cybersecurity.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 2","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147682992","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Does Government Capacity Mitigate Natural Disaster Impacts and Lower Resilience Costs?: Evidence From South Korea's Regional Local Government","authors":"Jooyoung Koo,&nbsp;Gyumin Lee","doi":"10.1111/1468-5973.70145","DOIUrl":"10.1111/1468-5973.70145","url":null,"abstract":"<div>\u0000 \u0000 <p>This study examines the impact of local government capacity on mitigating natural disaster damage and reducing resilience costs in South Korea from 2014 to 2023. Recognizing the multidimensional nature of administrative capacity, we categorized independent variables into technical capacity, local administration, policy, institutional and financial capacities. Using Panel-Corrected Standard Errors (PCSE) and Panel Tobit regression models, the empirical findings revealed that a higher ratio of residents per firefighter and public official was associated with a decrease in natural disaster damage. Conversely, the enactment of disaster and safety ordinances and the accumulation of disaster management funds were found to correlate with an increase in damage. These results underscore the critical need for strategic disaster management tailored to local communities in response to increasingly large-scale and uncertain natural disasters. Our findings suggest that local governments should optimally allocate disaster management personnel and public officials based on the specific characteristics of each community to ensure effective and strategic disaster management aimed at mitigating natural disaster damage and reducing resilience costs in South Korean communities. Additionally, South Korean communities should enhance the practical effectiveness of disaster and safety ordinances along with the utility of disaster management funds to substantially reduce disaster damage and resilience costs. This necessity suggests that building disaster management capacity should prioritize qualitative improvements including the effective implementation of disaster management and timely fund execution rather than mere quantitative expansion to achieve a practical reduction in disaster impacts and resilience costs. Ultimately, this research confirms that managing the technical, administrative, institutional and financial capacities of South Korean local governments is essential for reducing natural disaster damage and resilience costs. Specifically, the empirical findings demonstrate that when local governments secure strategic management capacity, particularly regarding the practical effectiveness of institutions and funds related to disasters along with administrative responsiveness, they can substantially mitigate natural disaster damage and reduce resilience costs within their communities.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 2","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147684268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Double-Edged Role of Institutional Trust in Crisis Management: From Protective Mechanism to Risk Amplifier","authors":"Estefania Basurto-Cedeno,&nbsp;Lori Pennington-Gray","doi":"10.1111/1468-5973.70130","DOIUrl":"https://doi.org/10.1111/1468-5973.70130","url":null,"abstract":"<div>\u0000 \u0000 <p>This study examines the dual role of institutional trust in shaping tourists' protective behaviors in foodborne risk contexts, focusing on Ciguatera Fish Poisoning in Caribbean tourism destinations. The objective is to assess how trust in hospitality food providers influences risk appraisal, coping appraisal, and self-protective behavioral intentions. The study population includes U.S. residents planning travel to CFP-prone Caribbean destinations. Using a cross-sectional online survey, data were collected from a sample of 600 respondents and analyzed through Structural Equation Modeling grounded in Protection Motivation Theory. Results show that higher institutional trust reduces perceived vulnerability, self-efficacy, and response efficacy, thereby weakening protective motivation. In contrast, greater awareness reduces misplaced trust and supports more informed decision-making. These findings indicate that institutional trust can function both as a protective mechanism and as a risk amplifier when institutions have limited control over hazards such as CFP. The scientific contribution of this study lies in extending Protection Motivation Theory by incorporating institutional trust within hospitality supply-chain contexts. The study proposes targeted risk communication strategies that balance trust with individual responsibility to enhance destination resilience and improve tourism crisis management and food safety practices.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147315561","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Experts' Opinion on Decontamination and Antidote Strategies: Complementing Contemporary Expert Consensus and Evidence to Optimize Preparedness and Response to CBRN Threats in the Middle East and North Africa","authors":"Hassan Farhat,&nbsp;Derrick Tin,&nbsp;Heejun Shin,&nbsp;Saleh Fares Al-Ali,&nbsp;Daren Morchrie,&nbsp;Brendon Morris,&nbsp;Gregory Ciottone","doi":"10.1111/1468-5973.70128","DOIUrl":"https://doi.org/10.1111/1468-5973.70128","url":null,"abstract":"<p>Chemical, biological, radiological, and nuclear (CBRN) incidents present escalating challenges, particularly in geopolitically unstable regions such as the Middle East and North Africa. Despite advances, gaps exist regarding optimal decontamination protocols and agent-specific antidote selection algorithms, exacerbated by variable operational contexts, fragmented services and inconsistent training initiatives. This paper synthesizes recent evidence, building on an artificial intelligence-enhanced Delphi study with 40 international experts, to assess current CBRN response strategies. Findings support immediate dry decontamination within 5–15 min, removing over 80% of contaminants and avoiding ‘wash-in’ effects. Triple-phase protocols achieve &gt; 97% reduction. Medical oversight during decontamination is critical. Antidote readiness must expand beyond organophosphates to include cyanide, biological agents, radiological decorporation, and synthetic opioids. Special populations, such as paediatric, older, and pregnant individuals, as well as those with disabilities, require tailored approaches. Effective CBRN readiness demands integrated, evidence-based strategies that emphasize rapid response, medical integration, and population-specific adaptations within global collaboration frameworks to address evolving threats.</p>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146224292","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}