{"title":"领导者如何让我们向上和向下:与领导者的关系质量,团队动力和危机中的结果","authors":"S. Amy Sommer, Jessica A. Maxwell","doi":"10.1111/1468-5973.70077","DOIUrl":null,"url":null,"abstract":"<div>\n \n <p>We investigate the nature of team members' relationship with their leader, team dynamics, and outcomes during a continuous organisational crisis in a healthcare setting. Leaders (<i>n</i> = 24) and team members (<i>n</i> = 150) completed matched surveys at three hospitals. Individuals who felt they had a stronger relationship with their leader than their teammates (i.e., higher on leader membership exchange (LMX) than their team average), performed better, were less likely to want to leave their job, and were more confident in their team's ability to succeed (i.e., higher team potency). Teams higher on LMX reported fewer turnover intentions, and were more creative. Both individuals' and team's core self-evaluations (CSE) were linked to positive outcomes, including higher team potency amongst teams with higher CSE. For weak leaders (i.e., team-rated low LMX or perceived expertise), individuals' positive CSE were associated with better performance. Implications and future research directions for crisis management are provided.</p>\n </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"33 3","pages":""},"PeriodicalIF":2.2000,"publicationDate":"2025-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"How Leaders Lift Us Up and Bring Us Down: Relationship Quality With a Leader, Team Dynamics, and Outcomes During a Crisis\",\"authors\":\"S. Amy Sommer, Jessica A. Maxwell\",\"doi\":\"10.1111/1468-5973.70077\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<div>\\n \\n <p>We investigate the nature of team members' relationship with their leader, team dynamics, and outcomes during a continuous organisational crisis in a healthcare setting. Leaders (<i>n</i> = 24) and team members (<i>n</i> = 150) completed matched surveys at three hospitals. Individuals who felt they had a stronger relationship with their leader than their teammates (i.e., higher on leader membership exchange (LMX) than their team average), performed better, were less likely to want to leave their job, and were more confident in their team's ability to succeed (i.e., higher team potency). Teams higher on LMX reported fewer turnover intentions, and were more creative. Both individuals' and team's core self-evaluations (CSE) were linked to positive outcomes, including higher team potency amongst teams with higher CSE. For weak leaders (i.e., team-rated low LMX or perceived expertise), individuals' positive CSE were associated with better performance. Implications and future research directions for crisis management are provided.</p>\\n </div>\",\"PeriodicalId\":47674,\"journal\":{\"name\":\"Journal of Contingencies and Crisis Management\",\"volume\":\"33 3\",\"pages\":\"\"},\"PeriodicalIF\":2.2000,\"publicationDate\":\"2025-09-19\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Contingencies and Crisis Management\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://onlinelibrary.wiley.com/doi/10.1111/1468-5973.70077\",\"RegionNum\":3,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"MANAGEMENT\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Contingencies and Crisis Management","FirstCategoryId":"91","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1111/1468-5973.70077","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"MANAGEMENT","Score":null,"Total":0}
How Leaders Lift Us Up and Bring Us Down: Relationship Quality With a Leader, Team Dynamics, and Outcomes During a Crisis
We investigate the nature of team members' relationship with their leader, team dynamics, and outcomes during a continuous organisational crisis in a healthcare setting. Leaders (n = 24) and team members (n = 150) completed matched surveys at three hospitals. Individuals who felt they had a stronger relationship with their leader than their teammates (i.e., higher on leader membership exchange (LMX) than their team average), performed better, were less likely to want to leave their job, and were more confident in their team's ability to succeed (i.e., higher team potency). Teams higher on LMX reported fewer turnover intentions, and were more creative. Both individuals' and team's core self-evaluations (CSE) were linked to positive outcomes, including higher team potency amongst teams with higher CSE. For weak leaders (i.e., team-rated low LMX or perceived expertise), individuals' positive CSE were associated with better performance. Implications and future research directions for crisis management are provided.
期刊介绍:
The Journal of Contingencies and Crisis Management is an invaluable source of information on all aspects of contingency planning, scenario analysis and crisis management in both corporate and public sectors. It focuses on the opportunities and threats facing organizations and presents analysis and case studies of crisis prevention, crisis planning, recovery and turnaround management. With contributions from world-wide sources including corporations, governmental agencies, think tanks and influential academics, this publication provides a vital platform for the exchange of strategic and operational experience, information and knowledge.