Journal of Contingencies and Crisis Management最新文献

{"title":"Evaluation of Disaster Awareness Perception Level in Relation to Socio-Demographic Factors of Public Food Service Staff: A Catering Example","authors":"Sultan Yıldırım Tutar,&nbsp;Ayşe Güneş Bayır,&nbsp;Özge Pasin","doi":"10.1111/1468-5973.70127","DOIUrl":"https://doi.org/10.1111/1468-5973.70127","url":null,"abstract":"<div>\u0000 \u0000 <p>Rapid access to food and water in disaster-affected areas is crucial for meeting individuals’ nutritional needs, and the uninterrupted operation of public food service is closely tied to the disaster awareness levels of staff. This study aimed to examine the disaster awareness perception level of public food service staff (<i>n</i> = 223), and to evaluate these perceptions in relation to socio-demographic factors. Data was collected using the Disaster Awareness Perception Scale, which consists of 36 items for disaster education awareness, pre-disaster awareness, false disaster awareness, and post-disaster awareness, along a socio-demographic questionnaire. The Cronbach's alpha for the scale was found 0.906. Participants 76.0% (<i>n</i> = 169) showing good, 15.8% (<i>n</i> = 35) moderate, and 8.2% (<i>n</i> = 19) insufficient levels of disaster awareness. Statistically significant differences were found according to age, educational level, and length of employment in the same workplace (<i>p</i> &lt; 0.05), whereas no significant differences were observed regarding gender, marital status, work seniority, prior disaster experience, service in disaster areas, or having relatives in disaster zones. Consequently, staff with low disaster awareness should be considered a group requiring additional support in disaster preparedness and response processes. It is recommended to provide awareness-based and practice-oriented training, clarify disaster-related responsibilities in job descriptions, and increase the frequency of scenario-based drills. These findings demonstrate that disaster education and preparedness programs will promote a balanced level of disaster awareness. This study expands the literature on crisis management and disaster awareness perception by highlighting a public food service population that has not been studied in Türkiye or even globally.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146224221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Disaster Preparedness in Urban Pediatric Hospitals: A Study of Healthcare Workers' Attitudes Toward Emergency Evacuation","authors":"Hande Kekreli,&nbsp;Gül Özlem Yıldırım","doi":"10.1111/1468-5973.70123","DOIUrl":"https://doi.org/10.1111/1468-5973.70123","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 <p>Hospitals, as complex and critical infrastructures, are highly vulnerable to both natural and man-made disasters, making effective evacuation strategies essential to ensure continuity of healthcare services and patient safety. This descriptive cross-sectional study was conducted with 320 healthcare workers employed at a large pediatric hospital in Turkey to evaluate attitudes toward emergency hospital evacuation and identify factors influencing preparedness. Data were collected using a structured questionnaire developed through literature review and expert consultation. The mean overall attitude score toward emergency hospital evacuation was 230.25 ± 33.18 out of 295, indicating generally positive perceptions of evacuation protocols. However, knowledge and skill levels varied significantly according to prior disaster training and real-life disaster exposure. Healthcare workers with 6–10 years of professional experience and those who had received evacuation training demonstrated higher scores in general attitudes, event- specific response strategies and individual emergency preparedness. Participants who had showed greater preparedness. Despite these positive findings, notable deficiencies were identified in the systematic use of control checklists and the classification of critical hospital functions. These results highlight the need for regular scenario-based training, improved operational planning and stronger interdisciplinary collaboration to enhance hospital evacuation readiness. By identifying modifiable factors such as training and disasters experience, this study provides empirical evidence to support the strengthening of hospital resilience and to inform disaster management policies at both national and international levels.</p>\u0000 </section>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146256405","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Blame and Cost: Understanding Responsibility Attribution and Financial Risk in AI Usage","authors":"Dorian Fildor,&nbsp;Bruno Škrinjarić,&nbsp;Jelena Budak","doi":"10.1111/1468-5973.70124","DOIUrl":"https://doi.org/10.1111/1468-5973.70124","url":null,"abstract":"<p>This study examines public perceptions of responsibility and potential damage associated with AI usage across various scenarios, and estimates the financial impact on firms. The survey-based analyses of AI failures evaluating hypothetical risk scenarios and their economic consequences reveal that sociodemographic determinants shape the perception of financial risks and responsibility in AI-related scenarios. Respondents strongly attribute responsibility to AI system developers. Stratified analysis based on AI familiarity and educational background reveals significant differences in responsibility attribution, with respondents who are more familiar with AI demonstrating more nuanced perspectives. Furthermore, financial damage estimates vary according to respondents' gender, AI familiarity, and educational background, with female respondents and those less familiar with AI perceiving higher financial risks. The consistency between revenue-based damage estimates and Likert-scale financial burden assessments reinforces the robustness of these findings.</p>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.70124","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146224169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Identifying Street-Level Bureaucrats' Preference for Blame Avoidance in Risk Situations: A Study Using the Q Methodology","authors":"Yongchao Wu,&nbsp;Xinyue Zhu,&nbsp;Lifang Li","doi":"10.1111/1468-5973.70126","DOIUrl":"https://doi.org/10.1111/1468-5973.70126","url":null,"abstract":"<div>\u0000 \u0000 <p>The issue of the blame avoidance preferences of street-level bureaucrats derived from risk societies is a significant and complex topic that has been largely overlooked in both practical and theoretical discourse. To gain insight into the blame avoidance preferences of street-level bureaucrats in a high-risk context, this study employs a representative sample of grassroots community cadres involved in epidemic prevention and control during the COVID-19 pandemic. By utilizing the Q methodology, the study identifies and reveals types of blame avoidance preferences of street-level bureaucrats in a high-risk context and the corresponding facilitating conditions, and come up with the following results: (1) the cover-up preference tends to rely on information superiority and eliminate accountability risks by manipulating information; (2) the dilution preference tends to rely on the collective and reduce accountability risks by dispersing or transferring responsibilities; (3) the precautionary preference emphasizes prospective risk control and tends to avoid accountability risks by strictly following the rules and intervening in advance. These three types of preferences reflect the different strategies employed by street-level bureaucrats to cope with accountability pressure in high-risk situations, highlighting the diversity and complexity of their blame avoidance behaviors; (4) although these three types of blame avoidance preferences aim at self-protection and have similar implementation conditions and sources of stimulation, they differ in terms of strategies, means, attributions, timings, and contextual applicability.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146224148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Beyond Political and Managerial Goals: Unintended Consequences of Government Crisis Communication Strategies-Evidence From Citizen Voice Behavior","authors":"Jing Zhao,&nbsp;Xuede Gao","doi":"10.1111/1468-5973.70125","DOIUrl":"https://doi.org/10.1111/1468-5973.70125","url":null,"abstract":"<div>\u0000 \u0000 <p>As an Interactive Meaning-making public action, government crisis communication may produce unintended consequences beyond political and management objectives, yet existing research has paid little attention to this aspect. This paper examines the unintended consequences of government crisis communication in the context of digital governance by starting with citizens' voice behavior. The study finds that compared to reputation-oriented crisis communication strategies, public-oriented crisis communication strategies are more effective in enhancing citizens' constructive voice behavior; political efficacy mediates the impact of government crisis communication strategies on citizens' voice behavior; the effect of different crisis communication strategies on voice behavior varies depending on citizens' attribution tendencies. The more citizens attribute crisis events to external, unstable, and uncontrollable factors, the more pronounced the effect of public-oriented crisis communication strategies in promoting voice behavior.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146216989","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Building Local Resilience Potential on a Day-to-Day Basis: The Influence of Stakeholder Dynamics and Contextual Factors","authors":"Markolf Jossou,&nbsp;Solange Hernandez,&nbsp;Bruno Tiberghien","doi":"10.1111/1468-5973.70122","DOIUrl":"https://doi.org/10.1111/1468-5973.70122","url":null,"abstract":"<p>The aim of this study is to clarify how and under what conditions an area builds (or fails to build) its resilience potential on a day-to-day basis. In this way, it contributes to a better understanding of the influence of the antecedents of resilience (e.g., undesirable events, capacity of stakeholders). We use a multi-level disaster governance analysis (individuals, organisations, inter-organisations) to gain a systemic understanding of the dynamics involved in building resilience potential. This is a longitudinal retrospective case study of flood risk management in the Gard department of France. The empirical material consists of 27 semi-structured interviews (35 h 18 min of recorded tapes) and 133 pages of RETEX from the 2002 flood. The results highlight the influence of three processes and four key competences in the development of resilience potential and the quality of interactions between different levels of stakeholders. They also highlight the factors (ambiguous, inhibiting, favouring) that influence the deployment of key competences and processes. The main limitation is that the study mobilised only one case study. Future research should mobilise multiple cases in order to better contrast and investigate the influence of antecedents of resilience. The study resolutely adopts a systemic approach to the dynamics of resilience and uses a robust multi-level disaster governance analytical framework with a high explanatory potential for the dynamics underway in local areas. It also provides a number of lessons with managerial implications for local players, while enriching the literature on the antecedents of resilience.</p>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.70122","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146224186","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Quantifying Policy Gaps: A Comparative Analysis of 484 Meteorological Disaster Emergency Plans in Guangdong Province, China","authors":"Jing Cao,&nbsp;Ting Zhang,&nbsp;Xuanhua Xu,&nbsp;Shanchuan Chen","doi":"10.1111/1468-5973.70120","DOIUrl":"https://doi.org/10.1111/1468-5973.70120","url":null,"abstract":"<div>\u0000 <section>\u0000 \u0000 <h3> ABSTRACT</h3>\u0000 \u0000 <p>The evaluation of emergency plans is crucial for building a high-quality emergency management system. However, existing methods often rely on qualitative judgement and lack systematic, quantitative tools. This study developed a quantitative evaluation method, the PMC-AE index, which combined the Policy Modeling Consistency (PMC) index with an autoencoder (AE) and integrated text-mining techniques (e.g., term frequency, co-word network and cluster analysis). We applied this method to 484 meteorological disaster emergency plans from the national to county levels in Guangdong Province, China. To examine hierarchical policy transmission, the framework was further extended by introducing three indicators: coverage, degree of detail and grey relational analysis (GRA). The results revealed that although the lower-level plans were more detailed and operational, vertical linkage remained weak, exhibiting a pattern of ‘high coverage—low detail—high correlation’. A high degree of homogeneity was found between municipal and county plans (mean GRA values of 0.729 and 0.760, respectively), indicating insufficient adaptation to local contexts and thus limiting their practicality. The proposed method provides a novel pathway for the scientific evaluation and optimisation of emergency plans.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Trial Registration</h3>\u0000 \u0000 <p>N/A.</p>\u0000 </section>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-02-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146199354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Measuring the Effects of Humanitarian Operations on Economic Performance","authors":"Matthew Sabol","doi":"10.1111/1468-5973.70117","DOIUrl":"https://doi.org/10.1111/1468-5973.70117","url":null,"abstract":"<div>\u0000 \u0000 <p>This essay uses event study methodology to demonstrate the economic impact of Federal Emergency Management Agency (FEMA) disaster recovery operations. The results indicate that the Individual &amp; Households programme, which reimburses individual losses, has the greatest positive effect on economic growth, and the impact is seen 2 years after the disaster hits. It is shown that more money spent through FEMA has a positive effect on economic recovery but it is not seen until 2 years after a disaster and that the time it takes for the government to declare a disaster, to activate FEMA response, has long-term economic effects.</p>\u0000 </div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-02-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146193344","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Revealing the Differences in Regional Potential Emergency Capability and Emergency Performance: A Comparative Analysis of Statistical Methods and Case Studies","authors":"Ran Yi,&nbsp;Shouhao Zhang,&nbsp;An Chen","doi":"10.1111/1468-5973.70119","DOIUrl":"https://doi.org/10.1111/1468-5973.70119","url":null,"abstract":"<div>\u0000 \u0000 <p>Frequent and severe emergencies have significantly hindered the region's sustainable development. Existing research based on statistical methods essentially measures a region's potential emergency capability (PEC), defined as the expected capability under static resources and institutions. However, emergency performance (EP), namely the dynamic performance exhibited during emergency management processes, ultimately determines outcomes. Measuring regional EP and understanding discrepancies between EP and PEC are essential for enhancing regional resilience. This study collected the five most severe emergencies and their corresponding emergency management processes in each Chinese province from 2016 to 2023 to construct an emergency case library (1240 cases in total). Using the preparation–response–rescue–recovery framework, the Delphi method was applied to assess the EP through case library analysis. Based on the same framework, PEC was evaluated by replicating the mainstream statistical methods employed in existing research. Subsequently, differences between EP and PEC were examined by constructing a continuous differential index with confidence intervals. The results show that: (1) China's EP presented a fluctuating upward trend but remained low overall, with significant regional differences (eastern &gt; western &gt; central &gt; northeast). (2) PEC demonstrated an upward trend but exhibited weaknesses in preparation and response capacities. (3) EP in Hainan, Xinjiang, and Xizang was significantly higher than PEC, while EP in Hunan and Shandong was significantly lower than PEC. The magnitude of the EP–PEC discrepancy across dimensions followed the order: preparation &gt; rescue &gt; response &gt; recovery. (4) The disparity in resource conversion efficiency constituted the fundamental source of differences between EP and PEC and was shaped by resource availability, organizational learning ability, environmental support ability, and resource integration ability. This study advocates assessing emergency level through actual emergency management processes, emphasizing the importance of dynamic and situational factors.</p></div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146193368","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Country Identity at Risk: Spillover Effects of Product-Harm Crises and the Roles of Crisis-Induced Negative Emotions","authors":"Xing Zhang,&nbsp;Hualin Zhang","doi":"10.1111/1468-5973.70121","DOIUrl":"https://doi.org/10.1111/1468-5973.70121","url":null,"abstract":"<div>\u0000 \u0000 <p>This study examines how citizens’ recall of product-harm crises shapes country identity through linked cognitive and emotional mechanisms. Anchored in Buhmann and Ingenhoff's integrative framework and drawing on attribution theory, situational crisis communication theory, appraisal theory and the integrated crisis mapping model, we test a moderated serial mediation model using national survey data from China (<i>N</i> = 619). Results show that recalling product-harm crises is associated with more negative evaluations of country identity. This effect operates primarily through heightened attribution of governmental responsibility and reduced overall governmental reputations. Discrete emotions further condition these processes: anger amplifies the effects of crisis recall on corporate responsibility attribution, overall corporate reputations and country identity, while fright and anxiety weaken responsibility attributions and attenuate indirect effects at higher intensity levels. These findings advance crisis spillover research by demonstrating how corporate crises spill over to domestic publics’ country identity through multi-actor responsibility attributions and emotion-contingent reputational processes.</p></div>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"34 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2026-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146196919","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}