Research in Transportation Business and Management最新文献

{"title":"Service improvement through value co-creation framework for e-tailing logistics with analytics on customer complaints","authors":"Yu-Hsiang Hsiao ,&nbsp;Mu-Chen Chen ,&nbsp;Man-Zih Hong ,&nbsp;Yu-Tsung Huang","doi":"10.1016/j.rtbm.2025.101416","DOIUrl":"10.1016/j.rtbm.2025.101416","url":null,"abstract":"<div><div>The rapid growth of e-tailing has greatly increased the demand for logistics services. Moreover, logistics quality is critical in current competitive global business environments due to its prominent relationship with customer satisfaction and supplier market share. To create lasting competitive advantages, third-party logistics companies must continually evaluate customer needs to improve service quality and increase the value of their services. This study proposed to analyze online reviews regarding customer complaints to identify major service gaps and proposed corresponding improvement suggestions based on service value co-creation, which is defined as the joint construction of service experience and customer value through interactions of resources and activities provided by firms and customers. Therefore, the value co-creation process involving the resources and activities associated with service gaps was reconstructed on the basis of online reviews to understand how value is formed for customers. The sentiments connected to relevant resources and activities were extracted to identify corresponding customer needs and determine improvement strategies. The online review data from a logistics company were used to demonstrate the analysis. This study fills the research gap by adopting the value co-creation framework to conduct online review analytics and apply it to improve e-tailing logistics services, making the theoretical contribution to the fields of logistics service quality and value co-creation.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"61 ","pages":"Article 101416"},"PeriodicalIF":4.1,"publicationDate":"2025-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144178417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Urban micromobility and social equity: An investigation through the lens of shared E-scooter rebalancing","authors":"Sajjad Karimi,&nbsp;Robert Kluger","doi":"10.1016/j.rtbm.2025.101418","DOIUrl":"10.1016/j.rtbm.2025.101418","url":null,"abstract":"<div><div>As shared micromobility services expand across urban areas, ensuring their equitable provision and access is critical. This study evaluates the equity of shared e-scooter systems through the theoretical lens of transportation equity, including distributive, and availability-based dimensions. Using Mobility Data Specification (MDS) data from Louisville, Kentucky, we present a two-part analytical framework to evaluate the equity aspects of dockless e-scooter systems. The initial model applies survival analysis to examine availability-based equity by determining how long e-scooters remain on the streets across various socio-economic neighborhoods before being rebalanced by operators. The second model addresses distributive equity by comparing demographic features of pick-up and drop-off points at the level of rebalancing. This study found greater scooter availability in low-income, low car-owning neighborhoods, potentially supporting equitable micromobility access, while racial minority-dominant neighborhoods undergo more rapid rebalancing, potentially reducing their time window for use. Rebalancing activities also displayed trends of redistributing scooters away from minority-concentrated regions. There is additional context associated with these findings and spatial characteristics of the region, but they do highlight potential disparities. These findings emphasize the necessity of implementing equity frameworks within micromobility operations and present a replicable method for cities and operators to monitor and optimize fairness in shared transportation networks.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"61 ","pages":"Article 101418"},"PeriodicalIF":4.1,"publicationDate":"2025-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144167423","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A freight data repository as foundational pillar for urban freight research","authors":"Carlos Rivera-Gonzalez ,&nbsp;Ziang Feng ,&nbsp;Jacob Klimczak ,&nbsp;Hasan Bayanouni ,&nbsp;Kevin Carr ,&nbsp;Matthew Roorda","doi":"10.1016/j.rtbm.2025.101417","DOIUrl":"10.1016/j.rtbm.2025.101417","url":null,"abstract":"<div><div>This research shows the key components and lessons learned from a freight data repository in Canada. The Freight Data Warehouse (FDW), hosted at the University of Toronto, was developed as part of the Smart Freight Centre, a collaboration between researchers from five Canadian universities and key stakeholders in the Greater Toronto and Hamilton Area (GTHA). The data repository exemplifies a successful collaboration between private, public, and academic sectors. This research presents the critical aspects of a data governance framework, a data policy, data classification, and data handling that was developed for the data repository. It shows a case study that computes the greenhouse gas (GHG) emissions on Highway 401 in the GTHA by using a data fusion approach. It discusses the potential policy impacts of the FDW for transportation professionals and policymakers. It also showcases a dashboard prototype to visualize GHG emissions and air contaminants on freeways in the GTHA. Lastly, it discusses vital insights the FDW team has learned over its six years of operations. Ultimately, this research intends to show practitioners and the scientific community the potential for freight data repositories to become foundational pillars for transportation research.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"61 ","pages":"Article 101417"},"PeriodicalIF":4.1,"publicationDate":"2025-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144138741","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Planning the transition to electric trucks: An optimization framework for line-haul logistics","authors":"Ahmed Karam ,&nbsp;Jeppe Rich","doi":"10.1016/j.rtbm.2025.101413","DOIUrl":"10.1016/j.rtbm.2025.101413","url":null,"abstract":"<div><div>The transition from heavy-duty diesel trucks (HDDTs) to heavy-duty electric trucks (HDETs) presents major challenges for logistics companies, particularly in line-haul networks with multiple terminals, diverse and long distances, and evolving public charging infrastructure over time. A key problem is determining the optimal timing for replacing HDDTs with specific HDET types and deploying the appropriate charging infrastructure at each terminal while managing costs, operational efficiency, and infrastructure availability. Existing research mainly focuses on urban fleet electrification, offering limited insights into phased HDET adoption in line-haul logistics. This study addresses this gap by developing a roadmap for HDET deployment in line-haul networks. We propose a scalable dynamic mixed-integer programming model that integrates fleet replacement and charging infrastructure decisions while accounting for time-dependent economic, environmental, and technological conditions. Using real data from a Danish logistics company, we evaluate different fleet electrification scenarios and conduct sensitivity analyses on financial and environmental impacts. Results show a cost-effective path to achieving 88 % fleet electrification by 2040, with a 9 % reduction in total cost of ownership (TCO) and a 55.95 % decrease in life-cycle CO₂ emissions compared to a diesel-only scenario. However, the speed of transition depends on external factors and investment capacity, which shape the need for targeted policy measures. These include subsidies for HDETs and charging infrastructure, expansion of public fast-charging networks, and incentives such as tax breaks or toll reductions for early adopters. These insights provide practical guidance for logistics companies and policymakers navigating the shift to sustainable freight transportation.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"61 ","pages":"Article 101413"},"PeriodicalIF":4.1,"publicationDate":"2025-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144138742","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A novel model proposal for logistics performance analysis in Fermatean fuzzy approach","authors":"Mustafa Özdemir","doi":"10.1016/j.rtbm.2025.101415","DOIUrl":"10.1016/j.rtbm.2025.101415","url":null,"abstract":"<div><div>Performance evaluation studies conducted for the logistics sector can help managers take efficient and effective actions and achieve success in their strategies. In this study, a fuzzy-based model that considers a wide range of uncertainties for global logistics performance measurement is proposed. The logistics performance of 112 countries was examined in a Fermatean fuzzy environment by combining the Logistics Performance Index presented by the World Bank and the Liner Shipping Connectivity Index published by the United Nations. In the first stage of the two-stage application, the importance level weights of the variables used in logistics performance measurement were calculated based on expert opinions. In the second stage, the recently proposed Compromise Ranking of Alternatives from Distance to Ideal Solution method was expanded into the Fermatean fuzzy environment, and the logistics performance scores of the countries were measured. According to the study results, the Liner Shipping Connectivity Index (0.420) was identified as the most important variable in logistics performance measurement. Singapore achieved the highest logistics performance score across all applied method parameters, highlighting its exceptional performance. Singapore stands out as a best-practice example for countries aiming to improve their logistics performance. The measurement results of logistics performance in the new model, which considers the widest level of uncertainty through various sensitivity analyses, are promising. The study results provide valuable insights for researchers, decision-makers, and policymakers regarding performance measurement in the logistics sector. The proposed model for global logistics performance measurement is expected to make a significant contribution to the literature.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"61 ","pages":"Article 101415"},"PeriodicalIF":4.1,"publicationDate":"2025-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144116901","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring urban air mobility as a feeder to high-speed rail: Evidence from Jakarta–Bandung, Indonesia","authors":"Prawira Fajarindra Belgiawan ,&nbsp;Cintia Nurliyana ,&nbsp;Mohamed Yusuf Faridian Wirayat ,&nbsp;Ardhana Tahriza Syarif ,&nbsp;Maya Safira ,&nbsp;Yos Sunitiyoso ,&nbsp;Muhammad Zudhy Irawan","doi":"10.1016/j.rtbm.2025.101414","DOIUrl":"10.1016/j.rtbm.2025.101414","url":null,"abstract":"<div><div>The Jakarta–Bandung High-Speed Rail, Indonesia's first high-speed rail project and the only operational system in Southeast Asia, connects Jakarta to Bandung with a terminus at Tegalluar Station. Despite its potential to significantly reduce travel time, limited last-mile connectivity and severe traffic congestion impede efficient access from Tegalluar to Bandung's central business district. This study explores urban air mobility (UAM) as a potential solution, offering faster and more flexible travel options compared to traditional motorized transport. A mixed multinomial logit model reveals that travel time, travel cost, and access cost significantly influence mode preferences. The results also indicate that individuals from Generation X (ages 41 and above) are more inclined to choose UAM over other modes, as Generation Y (ages 25–40) shows stronger preferences for conventional transport options such as BRT, car ride-hailing, train and car. Income also plays a role: those earning 13–14 million Indonesian Rupiah (approximately USD 2700–2900 per month in purchasing power parity terms) are more likely to choose UAM over car ride-hailing and train services. Structural equation modelling further indicates anxiety, attitude, perceived cost, performance expectancy, perceived value of time-saving, perceived safety, and social influence significantly influence the intention to adopt UAM. These findings underscore the importance of integrating UAM with high-speed rail services through multimodal strategies, tiered pricing, and public demonstrations and communication campaigns to promote trust, highlight time-saving benefits, and support broader adoption.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"61 ","pages":"Article 101414"},"PeriodicalIF":4.1,"publicationDate":"2025-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144116900","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Sustainable aviation finance: Integration of environmental impact mitigation and green investment strategies","authors":"Bhavesh Kumar ,&nbsp;Jaten Kumar ,&nbsp;Arjmand Qayyum Amjad ,&nbsp;Love Kumar ,&nbsp;Claudio Sassanelli","doi":"10.1016/j.rtbm.2025.101410","DOIUrl":"10.1016/j.rtbm.2025.101410","url":null,"abstract":"<div><div>The aviation sector is under increasing pressure to reduce its environmental impact and meet ambitious net-zero emissions targets by 2050. However, airlines have difficulties attaining conventional green finance due to the sector's uncertain path to decarbonization. Through a systematic literature review, this research aims to find how green financing mechanisms can address the challenges and uncertainties of the aviation sector decarbonization path and develop a bridge in how green financing can help the aviation industry transition to sustainability, with a focus on financial instruments such as green bonds, sustainability-linked loans, and carbon offset programs. Results indicate that airports have effectively used green bonds for sustainable infrastructure initiatives. Innovative financial instruments are popular, providing airlines with incentives to meet specified environmental, social, and governance criteria. Furthermore, the significance of sustainable aviation fuel (SAF) in the decarbonization initiatives of the industry, with green finance existence, is crucial for funding SAF infrastructure and technological advancement.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"61 ","pages":"Article 101410"},"PeriodicalIF":4.1,"publicationDate":"2025-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144106464","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"What is the optimal subsidy scheme for multiple port-hinterland corridors with a given subsidy budget?","authors":"Xuezong Tao ,&nbsp;Lichao Zhu","doi":"10.1016/j.rtbm.2025.101412","DOIUrl":"10.1016/j.rtbm.2025.101412","url":null,"abstract":"<div><div>The excessive use of road transportation between ports and their hinterlands goes against the goals of energy saving and emission reduction, hindering the development of sustainable regional transportation. In response, local governments have implemented a series of incentive policies, including subsidies, to activate the potential modal shift (PMS) from road to non-road (mainly referred to rail- or water-based intermodal) transportation for port-hinterland connections. However, the lack of coordination among subsidy policies targeting different freight corridors weakens their effectiveness in encouraging this modal shift. Against this background, this study develops a framework for determining the optimal subsidy scheme (OSS) for multiple port-hinterland corridors with a given subsidy budget, aiming to maximize the PMS from the perspective of regional subsidy coordination. The proposed framework can assist local governments in designing more effective subsidy strategies from a coordinated perspective, enabling the allocation of total subsidies across different freight corridors within a given budget for a particular region, thereby maximizing the PMS. The framework is then applied to four port-hinterland corridors in the Yangtze River Delta region of eastern China. The results show that subsidy policies for no-road transportation can increase both the PMS and the associated potential CO₂ reduction (PCR) in these four corridors, especially when subsidies are coordinated. Specifically, compared to the independent (uncoordinated) subsidy strategy, the PMS increases by 10.81 and 11.01 times in the partially and fully coordinated subsidy strategies, respectively. Correspondingly, the PCR increases by 13.48 and 13.77 times, respectively. Given the balance of policy feasibility and practical effectiveness, the OSS in the partially coordinated subsidy strategy is to provide shippers with a subsidy of 138.48 CNY/TEU (Chinese Yuan, CNY; twenty-foot equivalent unit, TEU) for rail and 138.47 CNY/TEU for waterway in the Changzhou City - Port of Shanghai corridor, 787.38 CNY/TEU for rail in the Shangrao City - Port of Ningbo Zhoushan corridor, and 217.49 CNY/TEU for rail in the Yiwu City - Port of Ningbo Zhoushan corridor.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"61 ","pages":"Article 101412"},"PeriodicalIF":4.1,"publicationDate":"2025-05-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144106463","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Airfare prediction: Leveraging market data for better decision-making","authors":"K. Gülnaz Bülbül","doi":"10.1016/j.rtbm.2025.101408","DOIUrl":"10.1016/j.rtbm.2025.101408","url":null,"abstract":"<div><div>Airline revenue management is crucial for airlines to maintain their competitive position in the market. Revenue management addresses two main concerns in airline planning processes, pricing and seat inventory management, to balance supply and demand. Pricing or determination of airfare is a complex decision-making process influenced by factors including distance, number of passengers, market share, competition, and route-related characteristics. However, it is a central element as it impacts revenue generation, market positioning, demand management, cost recovery, and customer relationships. This study investigates the machine learning perspective on predicting airline market-level airfares and examines the determinants of airfare. In this regard, exploiting the publicly available data from the US Department of Transportation Bureau of Transportation Statistics, several supervised machine learning algorithms are tested and compared to obtain the most effective prediction for the given dataset. The Random Forest model outperformed the other models, with <span><math><msubsup><mi>R</mi><mi>adj</mi><mn>2</mn></msubsup></math></span> and RMSE scores of 0.998 and 1.811, respectively. An ad hoc feature importance analysis is also performed to gain further insight into the determinants of market-level airfares. The findings emphasize the importance of operational costs and pricing strategies in airfare prices.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"61 ","pages":"Article 101408"},"PeriodicalIF":4.1,"publicationDate":"2025-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144088961","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Winning the carbon race: Game-based strategies for emission reduction in maritime industry","authors":"Siti Marsila Mhd Ruslan ,&nbsp;Mohd Tarmizi Osman ,&nbsp;Wan Nurdiyana Wan Mansor ,&nbsp;Kasypi Mokhtar ,&nbsp;Norjipin Saidi ,&nbsp;Ummu Atiqah Mohd Roslan ,&nbsp;Muhamad Fairus Noor Hassim ,&nbsp;Benjamin Craig Mclellan","doi":"10.1016/j.rtbm.2025.101409","DOIUrl":"10.1016/j.rtbm.2025.101409","url":null,"abstract":"<div><div>The maritime industry contributes to global greenhouse gas (GHG) emissions, accounting for approximately 2.89 % of global emissions. With the International Maritime Organization (IMO) setting ambitious goals to reduce carbon emissions by 50 % by 2050, there is a pressing need for effective strategies in the maritime industry. This study examines the strategic interactions between governments, port authorities, and shipping companies by utilizing game theory to explore dynamic and evolving behaviors in carbon emission reduction efforts. By establishing a trilateral game model, the research provides insights into the complex interplay of incentives and deterrents that influence stakeholder actions. Key scenarios analyzed include the net incremental benefits of adopting specific strategies by port authorities and the additional costs incurred by shipping companies when implementing green practices. The findings indicate that port authorities can achieve significant benefits by adopting collaborative strategies, supported by government incentives to offset initial high costs, while for shipping companies, the analysis underscores the importance of weighing additional costs against potential operational efficiencies and market advantages. The study offers targeted policy recommendations to promote the development of a low-carbon maritime industry, highlighting the potential of green fuels and advanced technologies in achieving sustainable maritime operations. This research fills a critical gap in understanding the strategic behaviors driving emission reductions in maritime industry, contributing to broader efforts in combating global climate change.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"61 ","pages":"Article 101409"},"PeriodicalIF":4.1,"publicationDate":"2025-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144089023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}