Research in Transportation Business and Management最新文献_第2页

When norms signal or threaten: Exploratory evidence from subjective knowledge segments in tourists' acceptance of urban air mobility 当规范发出信号或威胁：来自游客对城市空中交通接受的主观知识片段的探索性证据

IF 4.8 2区工程技术

Research in Transportation Business and Management Pub Date : 2026-08-01 Epub Date: 2026-07-25 DOI: 10.1016/j.rtbm.2026.101816

Yeongbae Choe, Jooa Baek, Hany Kim

{"title":"When norms signal or threaten: Exploratory evidence from subjective knowledge segments in tourists' acceptance of urban air mobility","authors":"Yeongbae Choe, Jooa Baek, Hany Kim","doi":"10.1016/j.rtbm.2026.101816","DOIUrl":"10.1016/j.rtbm.2026.101816","url":null,"abstract":"<div><div>This study investigated psychosocial factors associated with tourists' adoption of Urban Air Mobility (UAM), a disruptive technology that transforms travel journeys into experiential products. Drawing on the Elaboration Likelihood Model and the Theory of Planned Behavior, this study examines how personal innovativeness and social influence (i.e., descriptive and injunctive norms) interact to shape behavioral intentions, and how these relationships may vary across subjective UAM knowledge levels. An analysis of 411 respondents using PLS-SEM provides exploratory evidence that personal innovativeness may condition the effects of descriptive and injunctive norms in different ways. Personal innovativeness was negatively associated with the effect of injunctive norms on behavioral intention and showed a weaker, marginally significant positive interaction with descriptive norms. Segment-wise analyses further indicated suggestive patterns across subjective UAM knowledge segments: social-norm-related paths appeared more salient among respondents with lower subjective knowledge, whereas attitude-related associations appeared more central among those with higher subjective knowledge. However, these patterns should be interpreted as exploratory and descriptive rather than as direct evidence of distinct cognitive routes or sequential decision-making stages. The study contributes to UAM and tourism acceptance research by distinguishing descriptive from injunctive norms, examining the conditional role of personal innovativeness, and suggesting that communication strategies may need to vary across subjective knowledge segments. Our findings provide an initial conceptual basis for understanding how associations among social norms, attitudes, and adoption intentions may differ across segments of subjective UAM knowledge.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"68 ","pages":"Article 101816"},"PeriodicalIF":4.8,"publicationDate":"2026-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148641938","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Literature review of legal frameworks and liability allocation in connected and automated vehicles 联网和自动驾驶车辆的法律框架和责任分配的文献综述

IF 4.8 2区工程技术

Research in Transportation Business and Management Pub Date : 2026-08-01 Epub Date: 2026-07-24 DOI: 10.1016/j.rtbm.2026.101804

Julia Roussou, Apostolos Ziakopoulos, Armira Kontaxi, George Yannis

{"title":"Literature review of legal frameworks and liability allocation in connected and automated vehicles","authors":"Julia Roussou, Apostolos Ziakopoulos, Armira Kontaxi, George Yannis","doi":"10.1016/j.rtbm.2026.101804","DOIUrl":"10.1016/j.rtbm.2026.101804","url":null,"abstract":"<div><div>The rise of Connected and Automated Vehicles (CAVs) of SAE Levels 3–5 is widely expected to ease traffic congestion, reduce road crashes and lower vehicle emissions. At the same time, the shift to automation might also create potential risks, especially during the transitional phase, where conventional and automated vehicles of different levels of automation will coexist on the same network. In mixed-traffic conditions, the interactions of CAVs, conventional vehicles, and vulnerable road users (VRUs) are expected to introduce new road safety and operational challenges, that existing regulations were not designed to address. In that context, the objective of this paper is to provide a comprehensive review of current literature in order to identify critical knowledge gaps especially in the design of robust legal frameworks and clarify the impacts of liability allocation regimes on CAVs adoption and operation. By addressing these issues, the paper aims to guide interested stakeholders such as, policymakers, researchers and industry leaders in shaping a transition to automated mobility that is not only safer and more efficient, but is also supported by clear, effective, and trustworthy legal frameworks.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"68 ","pages":"Article 101804"},"PeriodicalIF":4.8,"publicationDate":"2026-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148641874","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Global value chain partnerships for sustainable aviation fuel: Implications for Australia–China 可持续航空燃料的全球价值链伙伴关系：对中澳的启示

IF 4.8 2区工程技术

Research in Transportation Business and Management Pub Date : 2026-08-01 Epub Date: 2026-07-29 DOI: 10.1016/j.rtbm.2026.101819

Yuchao Xu, Yahua Zhang, Xin Deng, Yaoguang Li, Seung-Yong Lee, Hongwei Jiang

{"title":"Global value chain partnerships for sustainable aviation fuel: Implications for Australia–China","authors":"Yuchao Xu, Yahua Zhang, Xin Deng, Yaoguang Li, Seung-Yong Lee, Hongwei Jiang","doi":"10.1016/j.rtbm.2026.101819","DOIUrl":"10.1016/j.rtbm.2026.101819","url":null,"abstract":"<div><div>This study develops a text-mining pipeline as a content analysis tool, integrating named entity recognition, co-occurrence network analysis, and thematic classification to examine 203 sustainable aviation fuel (SAF)-related news articles curated by the International Civil Aviation Organisation between June and December 2025. The analysis identifies emerging industry trends and is further contextualised through a timely Australia–China case study. News coverage indicates that hydrotreated esters and fatty acids (HEFA) derived from used cooking oil is the most frequently discussed technological pathway, while hydrogen is the most central entity in the co-occurrence network, with SAF coverage broadening from early adopters to emerging regions. The case study highlights complementary roles, with Australia supplying feedstock and China contributing technological capabilities, supported by joint certification, co-investment, and workforce development initiatives. Overall, the findings underscore the importance of global cooperation in accelerating SAF deployment, and demonstrate the value of grey literature as a timely and policy-relevant data source.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"68 ","pages":"Article 101819"},"PeriodicalIF":4.8,"publicationDate":"2026-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148641940","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Level of satisfaction and career choices of Paris platform delivery workers 巴黎平台快递员满意度与职业选择

IF 4.8 2区工程技术

Research in Transportation Business and Management Pub Date : 2026-08-01 Epub Date: 2026-07-25 DOI: 10.1016/j.rtbm.2026.101740

Benjamin Motte-Baumvol, Marion Albertelli, Laetitia Dablanc

{"title":"Level of satisfaction and career choices of Paris platform delivery workers","authors":"Benjamin Motte-Baumvol, Marion Albertelli, Laetitia Dablanc","doi":"10.1016/j.rtbm.2026.101740","DOIUrl":"10.1016/j.rtbm.2026.101740","url":null,"abstract":"<div><div>This research examines the satisfaction levels and career choices of platform delivery workers in Paris, France, based on two waves of field survey data collected in 2021 and 2022, totaling 1113 respondents. The surveys, conducted through face-to-face interactions, capture socio-demographic characteristics, work practices and operational performance, as well as perceptions of job challenges. A Structural Equation Model (SEM) with path analysis is employed to assess the relationships between income, work conditions, satisfaction levels, and career intentions.</div><div>The findings reveal that income remains the strongest determinant of job satisfaction, with higher earnings linked to increased flexibility. However, work intensity has mixed effects: while more deliveries and longer hours contribute to greater earnings, they also exacerbate dissatisfaction with platform management and physical strain. Despite dissatisfaction with earnings and working conditions, many workers remain in the job due to economic necessity and limited alternatives. The study highlights the persistence of gig work despite its precarious nature and suggests that platform labor remains an accessible yet highly constrained employment option. These insights contribute to ongoing discussions on labor precarity, digital platform work, and workforce retention in the gig economy.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"68 ","pages":"Article 101740"},"PeriodicalIF":4.8,"publicationDate":"2026-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148641942","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Fiscal relations and intergovernmental competition in transport infrastructure maintenance: A stochastic evolutionary game model 交通基础设施维护中的财政关系与政府间竞争：一个随机演化博弈模型

IF 4.8 2区工程技术

Research in Transportation Business and Management Pub Date : 2026-08-01 Epub Date: 2026-07-29 DOI: 10.1016/j.rtbm.2026.101822

Fuyuan Jia, Saixing Zeng

{"title":"Fiscal relations and intergovernmental competition in transport infrastructure maintenance: A stochastic evolutionary game model","authors":"Fuyuan Jia, Saixing Zeng","doi":"10.1016/j.rtbm.2026.101822","DOIUrl":"10.1016/j.rtbm.2026.101822","url":null,"abstract":"<div><div>Chinese-style fiscal decentralization has led local governments to prioritize transport infrastructure construction while paying insufficient attention to maintenance. This study develops a stochastic evolutionary game model involving the central government, two competing local governments, and private firms, and combines it with numerical simulations based on the Chinese context. The aim is to uncover the dynamic interactions among fiscal relations, intergovernmental competition, and market feedback, thereby identifying an optimal fiscal arrangement for improving transport infrastructure maintenance. The results show that, first, in regions where firms enjoy higher returns and market activity is strong, a decentralized system is more effective in stimulating local initiative. By contrast, in regions with weak market feedback, a more centralized arrangement is needed to strengthen central supervision. Second, compared with the free-rider incentives generated by spatial spillovers, local governments are more concerned with whether maintenance inputs can be translated into capital agglomeration and tax growth. Third, high-quality maintenance attracts business investment by reducing operating costs, while increased investment reinforces governments' incentives to invest in maintenance through higher tax revenues. This study provides both a theoretical basis and policy implications for optimizing the allocation of fiscal powers and responsibilities in the transport sector.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"68 ","pages":"Article 101822"},"PeriodicalIF":4.8,"publicationDate":"2026-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148641941","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Flexible human resource management in the transport and logistics system during the post-war recovery of Ukraine 乌克兰战后恢复期间运输物流系统中的柔性人力资源管理

IF 4.4 2区工程技术

Research in Transportation Business and Management Pub Date : 2026-06-01 Epub Date: 2026-05-29 DOI: 10.1016/j.rtbm.2026.101724

Nadiia Popova, Oksana Kryvoruchko, Iryna Fedotova, Larisa Achkasova, Tetiana Vodolazhska, Yana Velychko, Taras Muha

{"title":"Flexible human resource management in the transport and logistics system during the post-war recovery of Ukraine","authors":"Nadiia Popova, Oksana Kryvoruchko, Iryna Fedotova, Larisa Achkasova, Tetiana Vodolazhska, Yana Velychko, Taras Muha","doi":"10.1016/j.rtbm.2026.101724","DOIUrl":"10.1016/j.rtbm.2026.101724","url":null,"abstract":"<div><div>Post-war recovery requires substantial adaptation of human resource management (HRM), particularly in relation to the labour market integration of veterans, persons with disabilities, and internally displaced persons. In Ukraine, the transport and logistics sector is strategically important for economic recovery and long-term resilience. This study aims to identify labour market needs in Ukraine's transport and logistics sector, determine priority competency requirements for the post-war period, and develop a conceptual model of flexible HRM. The research is based on an employer survey in the transport and logistics sector, supported by cluster analysis to assess workforce shortages, identify structured competency profiles, and evaluate organisational readiness to employ socially vulnerable groups. The findings indicate that enterprises are increasingly oriented towards adaptive and inclusive HR practices. Employers report willingness to adjust workplaces, working conditions, and organisational processes for veterans, persons with disabilities, and internally displaced persons, while also expressing demand for training and reskilling mechanisms. The cluster analysis revealed differentiated competency profiles that support more targeted workforce planning and professional development. Based on the empirical findings, the study proposes a conceptual model of flexible HRM integrating inclusivity, adaptability, and competency-based workforce development. The paper also formulates practical recommendations for recruitment, workplace adaptation, and workforce training in post-war conditions. The results contribute to research on HRM and labour market adaptation in post-conflict economies and are relevant for policymakers and business practitioners.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"67 ","pages":"Article 101724"},"PeriodicalIF":4.4,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148167502","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Critical factors influencing the synergies of bike-sharing and public transport: An integrated DEMATEL-ISM-MICMAC approach 影响共享单车和公共交通协同效应的关键因素：一个综合的DEMATEL-ISM-MICMAC方法

IF 4.4 2区工程技术

Research in Transportation Business and Management Pub Date : 2026-06-01 DOI: 10.1016/j.rtbm.2026.101728

Xiuxia Zhang , Huanwan Chen , Tingting Sun

{"title":"Critical factors influencing the synergies of bike-sharing and public transport: An integrated DEMATEL-ISM-MICMAC approach","authors":"Xiuxia Zhang , Huanwan Chen , Tingting Sun","doi":"10.1016/j.rtbm.2026.101728","DOIUrl":"10.1016/j.rtbm.2026.101728","url":null,"abstract":"<div><div>With the acceleration of urbanization, public transport resources have become increasingly scarce, and urban traffic congestion has emerged as a prevalent issue. As an important supplement to the urban transportation system, bike-sharing not only addresses the “last-mile” problem for urban commuters but also plays a crucial role in alleviating urban traffic congestion. Uncovering the internal mechanism of the synergistic development between bike-sharing and public transport, and systematically analyzing the key factors as well as their mechanisms of action, are essential for optimizing system design, improving operational efficiency, and promoting the integration of multi-modal urban transportation. Through literature review and expert judgment, this study identifies 16 factors affecting their synergies. The DEMATEL-ISM method is employed to explore the significance, causal relationships, and multi-layer recursive hierarchical structure of these influencing factors, while the classification of key factors based on driving power and dependence power is accomplished via MICMAC analysis. The results indicate that land use patterns, urban density, and market supervision are the underlying driving factors. Travel time and purpose and station connection distance are the hub factors of the system. Independent core driving factors should be prioritized for intervention, such as cycling network quality, land use patterns, public transport network and station characteristics, and urban density and land use, and the optimization of land use and public transport network layout should be given priority during the overall urban planning phase. This research can assist transportation policymakers and urban planning departments in understanding the key influencing factors of the coordination between bike-sharing and public transport, and put forward targeted suggestions to facilitate their synergistic operation.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"67 ","pages":"Article 101728"},"PeriodicalIF":4.4,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148167509","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Geospatial assessment of time savings for urban air mobility in multi-airport regions: Evidence from the São Paulo–Congonhas Airport shuttle 多机场地区城市空中交通节省时间的地理空间评估：来自<s:1>圣保罗-孔戈尼斯机场穿梭的证据

IF 4.4 2区工程技术

Research in Transportation Business and Management Pub Date : 2026-06-01 Epub Date: 2026-05-28 DOI: 10.1016/j.rtbm.2026.101723

Jussan Knupp Ribeiro, Giovanna Miceli Ronzani Borille, Mauro Caetano, Evandro José da Silva

{"title":"Geospatial assessment of time savings for urban air mobility in multi-airport regions: Evidence from the São Paulo–Congonhas Airport shuttle","authors":"Jussan Knupp Ribeiro, Giovanna Miceli Ronzani Borille, Mauro Caetano, Evandro José da Silva","doi":"10.1016/j.rtbm.2026.101723","DOIUrl":"10.1016/j.rtbm.2026.101723","url":null,"abstract":"<div><div>Urban Air Mobility (UAM) presents opportunities for sustainable urban air transport through electric Vertical Takeoff and Landing (eVTOL) vehicles. This study develops a spatial methodology for assessing airport shuttle demand in Multi-Airport Systems (MASs), applied to São Paulo–Congonhas Airport (SBSP). Unlike traditional grid-based approaches, the proposed methodology leverages existing aerodrome infrastructure within a <span><math><mrow><mn>100</mn><mspace></mspace><mi>km</mi></mrow></math></span> radius. Mobile network origin–destination data are integrated with fine-scale population distributions to estimate realistic demand patterns. The analysis reveals stark contrasts between peak and off-peak conditions: while off-peak time savings remain marginal (typically under 30 min), peak-hour operations could save 30–60 min and generate substantial demand—8.44 million potential trips annually. Three airports (São Paulo-Campo de Marte, Guarulhos, and São Paulo-Catarina) account for 98.8% of the peak demand for eVTOL air shuttle access to SBSP, suggesting concentrated corridors for initial deployment. The methodology identifies underserved areas lacking vertiport infrastructure and quantifies catchment populations accessible within specific time thresholds. These findings emphasize that UAM viability in congested metropolitan regions depends critically on streamlined airport integration, including expedited passenger processing and seamless terminal connections. The framework provides planners with tools to evaluate UAM implementation priorities while highlighting the mode’s complementary role within existing MASs.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"67 ","pages":"Article 101723"},"PeriodicalIF":4.4,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148167598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Reviewing public water transport literature and their future agenda 回顾公共水运文献及其未来议程

IF 4.4 2区工程技术

Research in Transportation Business and Management Pub Date : 2026-06-01 Epub Date: 2026-03-07 DOI: 10.1016/j.rtbm.2026.101639

Othman Che Puan , Fadzil Mat Yahaya , Haziman Zakaria , Farah Amalina

{"title":"Reviewing public water transport literature and their future agenda","authors":"Othman Che Puan , Fadzil Mat Yahaya , Haziman Zakaria , Farah Amalina","doi":"10.1016/j.rtbm.2026.101639","DOIUrl":"10.1016/j.rtbm.2026.101639","url":null,"abstract":"<div><div>Modern cities are grappling with traffic congestion and pollution, prompting a search for sustainable transport solutions like public water transport, which utilizes ferries and water taxis to alleviate road congestion. This paper employs a bibliometric analysis of existing research to map current knowledge and future directions in this field. Key research domains identified include integrating operational efficiency with environmental and urban connectivity goals; optimizing the economic and social aspects of ferry services, such as subsidies and fare structures; and enhancing ferry network design through advanced modeling. Emerging trends point towards improving accessibility and service quality, optimizing operations with technology, and advancing sustainable ferry design with new technologies like electric and hydrogen power. The study concludes by highlighting the need for ongoing research into areas such as ferry-oriented urban development and the real-world performance of innovative, eco-friendly vessel technologies to ensure water transport effectively contributes to sustainable urban mobility.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"67 ","pages":"Article 101639"},"PeriodicalIF":4.4,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147388003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Perceived ethics and corporate trust in green customer co-creation behavior: A value-belief norm approach in ride-hailing 绿色顾客共同创造行为中的道德感知与企业信任：网约车的价值信念规范方法

IF 4.4 2区工程技术

Research in Transportation Business and Management Pub Date : 2026-06-01 Epub Date: 2026-05-29 DOI: 10.1016/j.rtbm.2026.101715

Andi Wijayanto , Widayanto , Ardy Wibowo , Shih-Chih Chen , Hafizh Rizki Ramadhan

{"title":"Perceived ethics and corporate trust in green customer co-creation behavior: A value-belief norm approach in ride-hailing","authors":"Andi Wijayanto , Widayanto , Ardy Wibowo , Shih-Chih Chen , Hafizh Rizki Ramadhan","doi":"10.1016/j.rtbm.2026.101715","DOIUrl":"10.1016/j.rtbm.2026.101715","url":null,"abstract":"<div><div>This study examines the psychological mechanisms that facilitate Green Customer Co-Creation Behavior (GCCB) within the ride-hailing industry by incorporating the value-belief-norm (VBN) theoretical framework in the context of ride-hailing platforms. The study utilized a quantitative research design, employing a survey methodology to gather data from 300 Grab customers who participated in the carbon-neutral program. Data analysis was conducted using Structural Equation Modeling (SEM). The findings indicate that Perceived Ethics exert a significant influence on GCCB both directly and indirectly through the Value-Belief-Norm (VBN) framework. The VBN chain fully mediated the effect of corporate trust on GCCB. Within the components of the VBN framework, norms were identified as the most significant predictor of GCCB. Prioritizing transparent and consistent ethical practices is essential to fostering strong perceptions of ethics among consumers. While trust alone may not directly influence GCCB, it serves as the foundation for shaping values and beliefs that lead to sustainable norms and behaviors. Shared responsibility between corporations and consumers is essential to advancing sustainable mobility. By fostering collaborative environmental engagement, ride-hailing companies and their customers can contribute substantially to reducing carbon emissions and achieving broader sustainability objectives.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"67 ","pages":"Article 101715"},"PeriodicalIF":4.4,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148167503","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0