Paola Andrea Moreno Espinoza, Tomas Sparano Martins, Paulo Morilha Lanzarini Gomes
{"title":"The relationship between learning orientation and new product development capability","authors":"Paola Andrea Moreno Espinoza, Tomas Sparano Martins, Paulo Morilha Lanzarini Gomes","doi":"10.1002/kpm.1743","DOIUrl":"10.1002/kpm.1743","url":null,"abstract":"<p>The objective of this paper is to analyze the mediating effect of new product development capability on the relationship between learning orientation and financial performance. The research was applied in SMEs that belong to the Personal Hygiene and Cosmetic Industry in Brazil. There are 226 cases in the sample and the method used to test the relations between the hypotheses was the Structural Equation Modeling. The results showed us that learning orientation positively influences financial performance; there is a significant positive relationship between learning orientation and new product development capability; new product development capability has a positive influence on the financial performance; and there is a partial mediating effect of the new product development capability on the relationship between learning orientation and financial performance.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 1","pages":"3-13"},"PeriodicalIF":3.7,"publicationDate":"2023-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43839515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A multidimensional approach to making sense of COVID-19 pandemic-induced uncertainty: From interpreting to knowledge-sharing among academics","authors":"Reynald Cacho, Vincent Ribiere, Johnny Amora","doi":"10.1002/kpm.1744","DOIUrl":"10.1002/kpm.1744","url":null,"abstract":"<p>This study investigates an exploratory uncertainty-knowledge sharing model contextualized in terms of uncertainty induced by the COVID-19 pandemic and based on the integrative framework of contingency theory and models of interpretation. The study attempts to explain the multidimensionality of and relationships between perceived environmental uncertainty types and knowledge-sharing subprocesses. The presumptive connections between the variables are examined through an empirical study conducted with 224 academics from a large university in the Philippines. The results confirm the multidimensionality of uncertainty induced by the COVID-19 pandemic and indicate that certain types of uncertainty drive knowledge-donating and knowledge-collecting behaviors within a knowledge-intensive organization. The study offers theoretical and practical implications for reflective decision-making in critical times and reciprocal intra-organizational knowledge flows.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 4","pages":"398-408"},"PeriodicalIF":3.7,"publicationDate":"2023-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45913638","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ronaldo Bernardo Junior, Silvia Ines Dallavalle de Padua
{"title":"Toward agile Business Process Management: Description of concepts and a proposed definition","authors":"Ronaldo Bernardo Junior, Silvia Ines Dallavalle de Padua","doi":"10.1002/kpm.1737","DOIUrl":"10.1002/kpm.1737","url":null,"abstract":"<p>Business Process Management (BPM) needs to be adjusted quickly and flexibly to cope with the dynamics of the business environment, so the demand for the incorporation of agility has reached BPM. To contribute to the theoretical consolidation of Agile BPM, it is necessary to develop a conceptualization for the term, that is, to describe the essential attributes for its understanding. Communicating the meaning of the concept in reduced words occurs through the definition, so the main objective of this study is to develop a scientific definition for Agile BPM. This study was performed in three phases. First, a systematic literature review was conducted to investigate how the scientific literature has addressed Agile BPM. Next, a deductive analysis was performed to conceptualize Agile BPM. In the third phase, a consultation with experts was conducted to refine the conceptual view and critique a tentative definition, preceded by judges' analysis to consolidate the definition. As a result, the concept of Agile BPM was elaborated, and based on the reduction of this conceptualization, a scientific definition was presented which describes that Agile BPM is “the promotion of BPM in which practitioners stimulate change quickly and flexibly in order to meet organizational demands with compliance and provide a better customer experience”. There is a pioneering spirit in the present study regarding the deliberate conceptualization of Agile BPM, which provides the basis for discussion of the topic, and helps scientific dissemination through a definition, contributing to the development of a theory of Agile BPM.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 1","pages":"14-32"},"PeriodicalIF":3.7,"publicationDate":"2023-01-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41790889","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Rethinking strategic sourcing during disruptions: A resilience-driven process contribution to knowledge on supply chains","authors":"Guilherme Francisco Frederico","doi":"10.1002/kpm.1742","DOIUrl":"10.1002/kpm.1742","url":null,"abstract":"<p>This paper aims to present a structured perspective regarding the strategic sourcing process with the aim of enhancing supply chain resilience during disturbing events. For this purpose, it uses a descriptive approach, based on theoretical insights in order to provide a detailed strategic sourcing process, which adopts a risk-based orientation. Each of the five main steps of the strategic sourcing process that are identified have aspects related to the supply chain resilience that need to be taken into consideration on the sourcing decision-making. The framework that is presented provides relevant insights regarding on how to effectively conduct the strategic sourcing process with the prescription that decision-making needs to be transparent. It is hoped that the constructs presented in this paper encourage researchers to conducting empirical studies in order to obtain evidence related to the strategic sourcing process and its relations with supply chain resilience. The proposed framework of this paper, can also potentially support practitioners involved in the procurement and strategic sourcing activities by providing an effective guidance as to how to appropriately engage in decision-making with respect to strategic sourcing. The approach proposed is unique, bringing a timely and novel approach by relating strategic sourcing with supply chain resilience during disturbing events.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 1","pages":"83-86"},"PeriodicalIF":3.7,"publicationDate":"2023-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48546278","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Angelo Corallo, Mariangela Lazoi, Ada Malagnino, Mattia Mangia, Giovanna Mangialardi, Marco Lucio Sarcinella
{"title":"Management of the maintenance process in social housing: A case study","authors":"Angelo Corallo, Mariangela Lazoi, Ada Malagnino, Mattia Mangia, Giovanna Mangialardi, Marco Lucio Sarcinella","doi":"10.1002/kpm.1741","DOIUrl":"10.1002/kpm.1741","url":null,"abstract":"<p>Digital transformation of private and public entities is a process strongly encouraged by the European Commission. The social housing sector, which provides long-term housing or subsidies for vulnerable households, struggles to reach a good digitalization level and needs specific solutions that address its technical, financial, and administrative peculiarities. Indeed, the social housing sector often faces issues related to insufficient available funds that can be used for optimizing assets' maintenance operations, ensuring the safety and wellbeing of building occupants with better management of financial resources. Furthermore, it is not a widely explored area by the research community. To provide digital solutions for innovating the management of the property assets and, specifically, the maintenance activities for social housing, the paper presents a case study from the Italian social housing system. Current available processes, data, and information systems are explored to propose a solution for the visualization and management of collected data at the provincial, municipality, and building levels. The main purpose is to support decision makers for maintenance activities. Scholars and practitioners in this research field can benefit from the proposed solution to lead actions for the digital transition of the social housing sector.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 2","pages":"200-215"},"PeriodicalIF":3.7,"publicationDate":"2022-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44316004","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Knowledge-based dynamic capability: Concept mapping, usage, and taxonomy","authors":"Sunali Bindra, Deepika Sharma, Rohit Bhardwaj, Sanjay Dhir, Saurabh Srivastava","doi":"10.1002/kpm.1736","DOIUrl":"10.1002/kpm.1736","url":null,"abstract":"<p>Knowledge-based dynamic capability (KBDC) is a firm's ability to acquire, create, and combine knowledge to identify and exploit opportunities while addressing the dynamics of environmental changes. Based on a systematic review and analysis of the extant literature related to KBDC from 1959–2020, we aim to trace significant theories, contexts, characteristics, and methodologies (TCCM) and their inter-relationships to present a holistic view of the KBDCs research. In particular, the study attempts to address the issues inherent in organizing, designing, and executing KBDCs towards the attainment of the firm's strategic and organizational objectives. The study uses a structured methodological approach for conducting a systematic literature review to determine the existing contributions and by proposing the frameworks for future research. By conducting TCCM and bibliometric analysis of the existing KBDCs literature, the study provides comprehensive networks, significant countries, eminent authors, prominent theories, context, characteristics, and methodologies in this field. The analysis, therefore, addresses the managerial concerns over the entire spectrum of knowledge-based entities and bridges the gaps, such as application bias in large organizations, developed nations, and single-level analysis by exploring potential relationships regarding KBDC. Overall, the study provides the logical concept mapping, usage, and taxonomy contributing towards the strengthening of KBDC. In addition, the study also presents areas in which research has made the most progress as well as those in which gaps and unsolved tensions persist. The epistemological exploration traces the significant contributions for determining the future research scope.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 1","pages":"65-82"},"PeriodicalIF":3.7,"publicationDate":"2022-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49233918","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Aliya Anwar, Khalid Jamil, Muhammad Idrees, Muhammad Atif, Basharat Ali
{"title":"An empirical examination of SMEs sustainable performance through lean manufacturing","authors":"Aliya Anwar, Khalid Jamil, Muhammad Idrees, Muhammad Atif, Basharat Ali","doi":"10.1002/kpm.1740","DOIUrl":"10.1002/kpm.1740","url":null,"abstract":"<p>In the modern business world, manufacturing entities seek the modern way of production, which can help them to minimize the wastage of material. To minimize the wastage of materials in manufacturing entities, use different modern techniques, and one of the modern techniques is lean manufacturing. This study aims to explore the relationship between lean manufacturing and the sustainable performance (SP) of the firm. For this purpose, data were collected from SMEs working in Pakistan. Results elaborate that four lean manufacturing practices, that is, process and equipment, product design, supplier relationship, and customer relationship have a positive and significant impact on SP, but the impact of planning and control and HR practices could not be verified. Moreover, green supply chain management (GSCM) found a mediator between HR practices, product design, supplier relationships, customer relationships, and SP. Outcomes of this study provide the higher management of SMEs with a way forward to implement modern techniques within their organizations to minimize the wastage of material during the manufacturing process. Furthermore, this study will cover the deficiency in the literature about the mediating role of GSCM between lean manufacturing and sustainable performance.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 3","pages":"289-299"},"PeriodicalIF":3.7,"publicationDate":"2022-12-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45405174","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ioannis Routis, Cleopatra Bardaki, Mara Nikolaidou, Georgia Dede, Dimosthenis Anagnostopoulos
{"title":"Exploring CMMN applicability to knowledge-intensive process modeling: An empirical evaluation by modelers","authors":"Ioannis Routis, Cleopatra Bardaki, Mara Nikolaidou, Georgia Dede, Dimosthenis Anagnostopoulos","doi":"10.1002/kpm.1738","DOIUrl":"10.1002/kpm.1738","url":null,"abstract":"<p>Knowledge-intensive processes (KiPs) have emerged characterizing tasks that are data-driven, change dynamically and depend on the knowledge and experience of knowledge workers. Case Management Model and Notation (CMMN) language was introduced for modeling unstructured, agile human-centric processes. As the available Business Process Modeling (BPM) methods and practices are not adequate for modeling KiPs, this paper presents an empirical study of the applicability of CMMN to modeling KiPs. After experienced modelers designed the models of three KiPs scenarios utilizing CMMN, their perceptions were collected assessing the support of CMMN to the KiPs characteristics. Specifically, the modelers assessed the support of the newly introduced CMMN notation elements to the KiPs characteristics. Three of them, that is, knowledge-driven, unpredictable, and goal-oriented, were highlighted as the ones that get the greater support by CMMN when it comes to modeling KiPs; the participating modelers suggested that the applicability of CMMN to modeling KiPs is mostly reinforced by the Sentries element. Considering that in a knowledge-driven economy, organizations are called to transform their way of thinking and manage KiPs, we value the modelers' opinions since they shall apply such practices in the future. This research is a first step to assess whether CMMN may be a “fit” for modeling KiPs. When considering the potential of CMMN for KiPs modeling, the perceptions of such real CMMN users are also first indications of the CMMN future in terms of application.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 1","pages":"33-54"},"PeriodicalIF":3.7,"publicationDate":"2022-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45730470","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Knowledge management practices in non-profit organizations: An institutional logics approach","authors":"Kiran Mahasuar","doi":"10.1002/kpm.1739","DOIUrl":"10.1002/kpm.1739","url":null,"abstract":"<p>Institutional environments are often pluralistic, and organizations must balance competing and incompatible environmental demands to achieve stability and legitimacy. Knowledge management (KM) in non-profit organizations (NPOs) embodies this philosophy wherein the NPOs must balance the competing institutional demands and enact KM practices in a resource-constrained environment. We evaluate this interplay of competing demands and knowledge management practices in NPOs with two polar cases using the theoretical lens of institutional logics. We find support for the hybrid nature of non-profits and a co-existence of multiple competing logics that drive the KM practices in NPOs and the use of innovative logics like bricolage and socialization to compensate for the resource constraints.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 3","pages":"267-277"},"PeriodicalIF":3.7,"publicationDate":"2022-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47528993","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Investigating intellectual capital, corporate environmental sustainability strategy, and management commitment: Evidence from Ghanaian hotels","authors":"Samuel Howard Quartey, Michael Mensah","doi":"10.1002/kpm.1735","DOIUrl":"10.1002/kpm.1735","url":null,"abstract":"<p>This study investigates the impact of intellectual capital (IC) on corporate environmental sustainability strategy (CESS), and the moderating effect of management commitment (MC) on the link between IC and CESS in hotels in Ghana. As a cross-sectional survey, data was collected from 185 managers from 30 hotels and analyzed using standard multiple regression analyses. The results revealed that there is a positive link between IC and CESS. The results further showed that MC has a significant positive moderating effect on the link between IC and CESS. The study's findings provide evidence to support the view that MC can enhance IC's contribution to the environmental sustainability performance of hotels in Ghana. This study extends the natural resource-based theory by showing IC as strategic capability and resource for achieving corporate environmental sustainability strategies.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 4","pages":"387-397"},"PeriodicalIF":3.7,"publicationDate":"2022-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46459666","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}