Knowledge and Process Management最新文献

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Contextual factors related to the execution of knowledge strategies in intellectual disabilities organizations 智障组织实施知识策略的相关情境因素
IF 3.7
Knowledge and Process Management Pub Date : 2022-01-17 DOI: 10.1002/kpm.1700
Marion C. O. Kersten, Elsbeth F. Taminiau, Mathieu C. D. P. Weggeman, Petri J. C. M. Embregts
{"title":"Contextual factors related to the execution of knowledge strategies in intellectual disabilities organizations","authors":"Marion C. O. Kersten,&nbsp;Elsbeth F. Taminiau,&nbsp;Mathieu C. D. P. Weggeman,&nbsp;Petri J. C. M. Embregts","doi":"10.1002/kpm.1700","DOIUrl":"https://doi.org/10.1002/kpm.1700","url":null,"abstract":"<p>The sharing and application of knowledge in intellectual disabilities care are vital and challenging. Therefore, organizations providing care and support for people with intellectual disabilities use strategies to stimulate these processes. To optimize these strategies, we investigated the contextual factors that influence their execution. We conducted individual, in-depth, semi-structured interviews with 11 CEOs of organizations providing care for people with intellectual disabilities in the Netherlands. A thematic data analysis was conducted in which a deductive approach was followed by a bottom-up clustering. We thus identified factors related to both the internal and the external context. The internal context involves persons within the organization and the organizational structures. The external context involves the organization's socio-political environment and collaborative partnerships. We concluded that the execution of strategies to improve the sharing and application of knowledge is influenced by contextual factors which appear to be interconnected. These contextual factors point to the key role played by care professionals.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 3","pages":"242-254"},"PeriodicalIF":3.7,"publicationDate":"2022-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1700","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"137851005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Knowledge management and COVID-19: Technology, people and processes 知识管理与COVID-19:技术、人员和流程
IF 3.7
Knowledge and Process Management Pub Date : 2022-01-07 DOI: 10.1002/kpm.1699
Eduardo Tomé, Elizaveta Gromova, Andrew Hatch
{"title":"Knowledge management and COVID-19: Technology, people and processes","authors":"Eduardo Tomé,&nbsp;Elizaveta Gromova,&nbsp;Andrew Hatch","doi":"10.1002/kpm.1699","DOIUrl":"10.1002/kpm.1699","url":null,"abstract":"<p>In this paper, we analyse the impact of the Covid-19 crisis in organizations from the point of view of knowledge management. Specifically, we address the question of technology, people and processes. We conclude, first, that KM should be put at the centre stage in 2021 because, above all, first and foremost, the Covid-19 crisis is a crisis about knowledge, and that a massive knowledge failure has been at its core – namely, the absence of a vaccine and the cure for Covid-19. We furthermore conclude that in organizations, there was a complete lack of “social knowledge” linked with “organizational behaviour” which led to an organizational crisis; quite crucially, we believe that the mentioned crisis was even fostered by the immense technology available, but continued because, despite all the value of people, there was not knowledge about processes; in fact, suddenly, the drastic change in setting caused previously competent people to become incompetent. All this leads to the third conclusion, namely, the solution of the crisis will be achieved using technology and making people competent again and teaching them the right processes. Finally, for the time being, Humanity is still searching for answers, and we believe that all the partial measures (such as use of masks, social distance, washing hands, home/remote working, etc.) will mean an advance and increase in organizational agility.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 1","pages":"70-78"},"PeriodicalIF":3.7,"publicationDate":"2022-01-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1699","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46849506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
Project-based work in times of COVID-19: A dynamic framework for knowledge exchange 2019冠状病毒病时期基于项目的工作:知识交流的动态框架
IF 3.7
Knowledge and Process Management Pub Date : 2021-11-29 DOI: 10.1002/kpm.1698
Moheeb Abualqumboz
{"title":"Project-based work in times of COVID-19: A dynamic framework for knowledge exchange","authors":"Moheeb Abualqumboz","doi":"10.1002/kpm.1698","DOIUrl":"10.1002/kpm.1698","url":null,"abstract":"<p>Knowledge exchange is the key to help knowledge-intensive firms (KIFs) innovate and communicate with their clients. However, during the COVID-19 pandemic, many assumptions have been challenged, and as a consequence, this study aims to investigate the effect of the pandemic on knowledge exchange processes in KIFs and how firms responded to the pressing challenges that consequently emerged. This study illustrates how KIFs managed to navigate through the pandemic and exchanged knowledge with their clients in a new dynamic landscape despite the challenges that affected their client base and knowledge workers alike. Using multiple data sources, including 27 interviews, observation, informal conversations, and virtual guided tours, the article provides a three-phase framework with the assistance of a simplified process lens. The framework phases (disharmony, normalisation, and harmony) illustrate how KIFs responded to the challenges, developed capabilities, and provided support.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 2","pages":"194-202"},"PeriodicalIF":3.7,"publicationDate":"2021-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1698","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42263086","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Mindfulness and meaningfulness in managing knowledge: A theoretical model 管理知识的正念与意义:一个理论模型
IF 3.7
Knowledge and Process Management Pub Date : 2021-11-28 DOI: 10.1002/kpm.1697
Isabel D. W. Rechberg
{"title":"Mindfulness and meaningfulness in managing knowledge: A theoretical model","authors":"Isabel D. W. Rechberg","doi":"10.1002/kpm.1697","DOIUrl":"10.1002/kpm.1697","url":null,"abstract":"<p>In the theoretical construct developed here, mindfulness and meaningfulness are introduced as valuable antecedents for managing knowledge at work. A comprehensive module to practice knowledge management (KM) through mindfulness and meaningfulness is developed through an extensive literature review. Individuals who are the source of all knowledge can draw on mindfulness and meaningfulness in order to facilitate their knowledge creation and knowledge sharing abilities. Integrating mindfulness and meaningfulness into the development of KM initiatives at work further amplifies individuals' mindful and meaningful creation and share of knowledge. This study is the first of its kind to shed light on the theoretical foundations of the positive impact of mindfulness on knowledge processing, and in accord with meaningfulness, this is the first study to address the importance of mindful and meaningful KM practices to enable knowledge sharing and creation. Suggestions for practitioners seeking to establish mindful and meaningful KM practices are discussed and further research proposed.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 2","pages":"137-147"},"PeriodicalIF":3.7,"publicationDate":"2021-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42018221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Intellectual capital as a longitudinal predictor of company performance in a developing economy 发展中经济体中智力资本对公司绩效的纵向预测
IF 3.7
Knowledge and Process Management Pub Date : 2021-11-24 DOI: 10.1002/kpm.1696
Vladimir Dzenopoljac, Piotr Kwiatek, Aleksandra Dzenopoljac, Nick Bontis
{"title":"Intellectual capital as a longitudinal predictor of company performance in a developing economy","authors":"Vladimir Dzenopoljac,&nbsp;Piotr Kwiatek,&nbsp;Aleksandra Dzenopoljac,&nbsp;Nick Bontis","doi":"10.1002/kpm.1696","DOIUrl":"10.1002/kpm.1696","url":null,"abstract":"<p>This study assesses whether intellectual capital (IC), measured using the Value-Added Intellectual Coefficient (VAIC), can predict the financial and market performance of listed companies in a developing economy. Panel data from all 174 companies listed on the Kuwait Stock Exchange were analyzed. Four company performance measures were investigated: return on assets, return on equity, market/book value, and market capitalization. Eight competitive longitudinal models were evaluated using SEM–PLS, as well as the 1-year, 2-year, and 3-year lags. VAIC possesses significant predictive power on company performance, but only on return on assets and return on equity, with a stronger predictive power for the 2-year lag. When analyzing the 3-year lag, the model fit decreases significantly. This suggests that VAIC has no significant predictive power on analyzed market performance measures. Most extant literature on IC does not explicitly quantify its lagged effect and predictive power on company performance. Additionally, existing research focuses less on developing economies. The research was conducted in a developing economy with a relatively young and inefficient financial market. This rationalizes the findings in which IC cannot predict market performance. Additionally, the time span considered is only 5 years from the 21 years analyzed. Useful managerial insights on the evident lagged effect and predictive power of IC in a developing economy are provided. Quantifying the effect size adds value to the further understanding of IC's nature.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 1","pages":"53-69"},"PeriodicalIF":3.7,"publicationDate":"2021-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45954438","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Worker and manager judgments about factors that facilitate knowledge-sharing: Insights from a Brazilian automotive assembly line 工人和管理者对促进知识共享因素的判断:来自巴西汽车装配线的见解
IF 3.7
Knowledge and Process Management Pub Date : 2021-11-09 DOI: 10.1002/kpm.1693
Jorge Muniz Jr., Daniel Wintersberger, Jacky L. F. Hong
{"title":"Worker and manager judgments about factors that facilitate knowledge-sharing: Insights from a Brazilian automotive assembly line","authors":"Jorge Muniz Jr.,&nbsp;Daniel Wintersberger,&nbsp;Jacky L. F. Hong","doi":"10.1002/kpm.1693","DOIUrl":"10.1002/kpm.1693","url":null,"abstract":"<p>The paper explores and ranks the key factors that support tacit knowledge sharing in automotive assembly lines. Existing studies on knowledge sharing tend to overwhelmingly focus on knowledge-intensive, white-collar work, and despite the acknowledgment of the importance of blue-collar workers' tacit knowledge, both the knowledge management and operations management literature have devoted limited attention to manufacturing environments, and, in particular, those working on assembly lines. This study draws on qualitative and quantitative data from workers and plant managers of an automotive assembly line located in the Brazilian automotive Modular Consortium (MC), a unique production concept which produces vehicles in high volume and high variety. MC works with six multinational suppliers, which interact directly on the assembly line, sharing physical space, responsibilities, and quality control. The qualitative element of the study included interviews, informal conversations, and on-site observations. Transcriptions were interpreted using content analysis. The quantitative element entailed a comparison of worker and management survey responses on the relative importance they ascribe to the different factors contributing to knowledge sharing, by ranking them using Analytic Hierarchy Process (AHP). The findings compare and contrast the perspectives of managers and workers on knowledge sharing with reference to factors related to people and processes. Implications for managerial action based on knowledge, HRM, and work management are discussed.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 2","pages":"132-146"},"PeriodicalIF":3.7,"publicationDate":"2021-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45295055","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
A holistic model of the role, development, and future of knowledge management: Proposal for exploratory research 知识管理的角色、发展和未来的整体模型:探索性研究建议
IF 3.7
Knowledge and Process Management Pub Date : 2021-11-02 DOI: 10.1002/kpm.1694
Maayan Nakash, Shifra Baruchson-Arbib, Dan Bouhnik
{"title":"A holistic model of the role, development, and future of knowledge management: Proposal for exploratory research","authors":"Maayan Nakash,&nbsp;Shifra Baruchson-Arbib,&nbsp;Dan Bouhnik","doi":"10.1002/kpm.1694","DOIUrl":"10.1002/kpm.1694","url":null,"abstract":"<p>This paper presents our proposal for an exploratory research study. The objective of the research is to develop a conceptual framework of the interpretations, meanings, perceptions, and beliefs related to the role, development, and future of the knowledge management (KM) discipline. We propose to develop a holistic model that will depict professionals' perceptions of this issue: the combined perceptions of both KM consultants and knowledge managers. The proposed qualitative research will be based on three research tools: Semi-structured in-depth interviews, focus groups, and content analysis. The data will be analyzed using a thematic analysis method based on the grounded theory approach. We collected preliminary empirical evidence from international KM experts during 2020. The findings revealed a remarkable variety of issues that exist at the core of the KM discipline. These issues include the role and purpose of KM in knowledge-intensive organizations, the implications of the existence or absence of KM, and views about future avenues for its development. Our intention is to explore these issues further by expanding the research to other KM professionals. Through this, we hope to assist in the positioning of the discipline in the age of knowledge. This research may contribute significantly to both the theoretical and practical aspects of KM. Its uniqueness is reflected in the voices of KM professionals. We foresee that our research will enable a better understanding of the evolution of KM as a discipline, its contemporary role, and its future possibilities.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 1","pages":"23-30"},"PeriodicalIF":3.7,"publicationDate":"2021-11-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42371115","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Knowledge hiding in organization: A comprehensive literature review and future research agenda 组织中的知识隐藏:综合文献综述及未来研究议程
IF 3.7
Knowledge and Process Management Pub Date : 2021-10-29 DOI: 10.1002/kpm.1695
Neha Garg, Chitresh Kumar, Anirban Ganguly
{"title":"Knowledge hiding in organization: A comprehensive literature review and future research agenda","authors":"Neha Garg,&nbsp;Chitresh Kumar,&nbsp;Anirban Ganguly","doi":"10.1002/kpm.1695","DOIUrl":"10.1002/kpm.1695","url":null,"abstract":"<p>Research on knowledge hiding has rapidly increased over the past decade, but findings have thus far not been systematically synthesized. This, therefore, has not only hampered the clarity surrounding the construct but also restricted growth in this line of research. The current study thus attempts to integrate the scattered KH literature through a systematic literature review to understand the growth of the KH construct, thereby synthesizing the extant research findings, as well as uncovering areas that require future research. Accordingly, 92 research papers were systematically searched, critically evaluated, and synthesized to make the available knowledge and evidence more accessible to scholars and practitioners. The synthesis not only answers some fundamental, yet blurred questions around the construct, but also provides a composite sense of diverse findings recorded in the extant literature that would assist in drawing conclusions and future decision-making around knowledge hiding behaviors. It also maps out the relatively neglected areas that require more attention going forward and consequently proposes that the next decade should look forward to more compare and contrast studies from a socio-economic, cultural, product-specific, and industrial sector perspective. The study is expected to motivate academicians and researchers to advance the field theoretically by providing a constructive platform for future studies, in the process, advance the literature in this field. Further, it builds a worthwhile case for organizations to recognize the existence of knowledge hiding and judge the associated risks, benefits, and harms to make informed decisions.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 1","pages":"31-52"},"PeriodicalIF":3.7,"publicationDate":"2021-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45709632","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Organizational identification and knowledge sharing behavior: Mediating role of organizational citizenship behavior and moderating role of collectivism and leader–member exchange 组织认同与知识共享行为:组织公民行为的中介作用和集体主义与领导-成员交换的调节作用
IF 3.7
Knowledge and Process Management Pub Date : 2021-10-22 DOI: 10.1002/kpm.1691
Sehar Zulfiqar, Mohammad Saud Khan
{"title":"Organizational identification and knowledge sharing behavior: Mediating role of organizational citizenship behavior and moderating role of collectivism and leader–member exchange","authors":"Sehar Zulfiqar,&nbsp;Mohammad Saud Khan","doi":"10.1002/kpm.1691","DOIUrl":"10.1002/kpm.1691","url":null,"abstract":"<p>This study aims at testing an empirical model that investigates the relationship between organizational identification (OI) and knowledge sharing behavior (KSB). Drawing on social identity theory and social exchange theory, this study examines the mediating role of organizational citizenship behavior (OCB) in the relationship between OI and KSB. We also examined how collectivism and leader–member exchange (LMX) moderated the OI and KSB relationship. Data of the study consisted of self-reported responses of employees (<i>N</i> = 497) of leading Pakistani banks. The hypothesized model was tested, using PROCESS macros by Hayes. The results indicated OI as a significant predictor of KSB and OCB fully mediated this relationship. Moderating role of collectivism turned out to be insignificant in the relationship between OI and KSB. However, the results confirmed the moderating role of LMX in the OCB and KSB linkage. Theoretical and managerial implications of the study along with limitations and directions for future research are also discussed.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"28 4","pages":"388-398"},"PeriodicalIF":3.7,"publicationDate":"2021-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48227298","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
An inquiry into transformational leadership, knowledge management strategies, and employee creativity 对变革型领导、知识管理策略和员工创造力的调查
IF 3.7
Knowledge and Process Management Pub Date : 2021-10-22 DOI: 10.1002/kpm.1689
Joonghee Lee, Hyun Do Seol
{"title":"An inquiry into transformational leadership, knowledge management strategies, and employee creativity","authors":"Joonghee Lee,&nbsp;Hyun Do Seol","doi":"10.1002/kpm.1689","DOIUrl":"10.1002/kpm.1689","url":null,"abstract":"<p>This paper aims to propose that knowledge management strategies (KMS) and transformational leadership (TFL) could be ways of enhancing the two components of individual creativity (domain-relevant skills and creative-thinking skills), as well as examine the mediating role of knowledge sharing (KS). A theoretical model concerning the connections between two KMS (codification and personalization), TFL, and the two components of individual creativity is proposed. The model is then empirically tested using partial least squares (PLS) of a survey data set of 287 employees of 42 companies in South Korea. TFL is significantly linked with the domain-relevant skills and creative-thinking skills via KS. Further, codification and personalization strategies are only indirectly associated with domain-relevant skills via KS. This paper produces knowledge on a type of consequence of KMS that has been largely unexplored in previous research, the effect of KMS on individual creativity. Also, it promotes moving the KM literature to the next stage where the impact of KM practices is a contingent and contextual issue.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"28 4","pages":"364-376"},"PeriodicalIF":3.7,"publicationDate":"2021-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42403561","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
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