Knowledge and Process Management最新文献_第10页

Measuring knowledge management in supplier development: A knowledge chain perspective 供应商发展中的知识管理度量：知识链视角

IF 3.7

Knowledge and Process Management Pub Date : 2021-09-20 DOI: 10.1002/kpm.1690

Liang Chen

{"title":"Measuring knowledge management in supplier development: A knowledge chain perspective","authors":"Liang Chen","doi":"10.1002/kpm.1690","DOIUrl":"10.1002/kpm.1690","url":null,"abstract":"Knowledge management has been extensively studied in various fields such as strategic management, project management, and supply chain management. As a result, numerous measurements have been developed to measure knowledge management processes, strategies, capabilities, or activities. However, a review of existing measurement instruments from 17 studies demonstrates that those instruments vary greatly in the number of measurement items, ranging from 1 to 59, and that none of them, with one exception, covers all the nine distinct classes of knowledge management activities identified by the knowledge chain theory. This study aims at using the knowledge chain theory to measure knowledge management activities in supply chain management. As a starting point, our instrument begins with the nine classes of knowledge chain activities, including knowledge acquisition, selection, generation, assimilation, emission, measurement, control, coordination, and leadership. This new instrument is tested via an online survey of 156 supply chain professionals in the United States. Evidence of construct validity and reliability is provided by both exploratory and confirmatory factor analyses. Both theoretical and practical contributions are also discussed.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"28 4","pages":"377-387"},"PeriodicalIF":3.7,"publicationDate":"2021-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42927816","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Knowledge quality and non-financial performance—A Malaysian experience 知识质量和非财务绩效——马来西亚经验

IF 3.7

Knowledge and Process Management Pub Date : 2021-09-20 DOI: 10.1002/kpm.1687

Bentolhoda Abdollahbeigi, Farhang Salehi

{"title":"Knowledge quality and non-financial performance—A Malaysian experience","authors":"Bentolhoda Abdollahbeigi, Farhang Salehi","doi":"10.1002/kpm.1687","DOIUrl":"10.1002/kpm.1687","url":null,"abstract":"This paper proposes a framework that investigates the impact of knowledge quality on innovation in Malaysian manufacturing firms. It explores the effect of innovation on non-financial performance (learning and growth; internal processes) of Malaysian manufacturing companies. Three hundred eighty-eight questionnaires were collected from middle and top engineers, managers, and technicians and were used to conduct the analyses. Structural equation modeling (SEM) is used for testing the developed hypotheses. The result of analyses confirmed the impact of determinants (absorptive capacity, functional diversity, and knowledge network) on knowledge quality. This study also confirmed that knowledge quality has a significant impact on innovation, while innovation has a significant effect on non-financial performance. This paper also revealed that knowledge quality determinants have a significant influence on the non-financial performance of manufacturing firms in Malaysia. The present study examined the relationship between these factors (related to internal and external knowledge), knowledge quality, innovation, and non-financial performance (internal process and learning and growth) in the manufacturing companies of Malaysia.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 1","pages":"12-22"},"PeriodicalIF":3.7,"publicationDate":"2021-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48376411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Employees' citizenship behavior and workplace climate in promoting knowledge sharing 员工公民行为与工作环境对知识共享的促进作用

IF 3.7

Knowledge and Process Management Pub Date : 2021-08-24 DOI: 10.1002/kpm.1686

Sunyoung Park, Eun-Jee Kim

引用次数: 1

Online machine drawing pedagogy—A knowledge management perspective through maker education in the COVID-19 pandemic era 在线机器绘图教学——新冠肺炎大流行时代创客教育的知识管理视角

IF 3.7

Knowledge and Process Management Pub Date : 2021-08-24 DOI: 10.1002/kpm.1684

Gummaluri Venkata Surya Subrahmanya Sharma, Chilamkurti Lakshmi Venkata Ranga Sobhanachala Vara Prasad, Velamala Rambabu

{"title":"Online machine drawing pedagogy—A knowledge management perspective through maker education in the COVID-19 pandemic era","authors":"Gummaluri Venkata Surya Subrahmanya Sharma, Chilamkurti Lakshmi Venkata Ranga Sobhanachala Vara Prasad, Velamala Rambabu","doi":"10.1002/kpm.1684","DOIUrl":"10.1002/kpm.1684","url":null,"abstract":"Drawing is a visual mode of communication. Teaching drawing requires one-to-one personal interaction among the tutor and the learner. The technical drawing is no exception, and it requires a considerable amount of imagination skills. On-line mode of pedagogy shall be occupying a substantial portion of the mode of delivery in teaching and learning during, as well as, after the coronavirus disease 2019 (COVID-19) pandemic era. This work focuses on the training and knowledge sharing of machine drawing skills through online mode, which is the requirement of the present era. A knowledge management perspective for machine drawing pedagogy is involved in this work. Challenges in the online pedagogy of machine drawing are deliberated through Ishikawa diagram and service Failure Modes and Effects Analysis. A maker education perspective of online machine drawing pedagogy is delineated. An approach toward knowledge workforce, knowledge transfer, and tacit knowledge is adopted for online teaching of machine drawing. Finally, conclusions are drawn in context of online pedagogy for a spatial visualization–based course like machine drawing.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 3","pages":"231-241"},"PeriodicalIF":3.7,"publicationDate":"2021-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/kpm.1684","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46715862","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 11

Organisational trust and performance in different contexts 不同情境下的组织信任与绩效

IF 3.7

Knowledge and Process Management Pub Date : 2021-08-19 DOI: 10.1002/kpm.1681

Mika Vanhala, Shay S. Tzafrir

引用次数: 5

Lies, damned lies, and statistics: The uncertainty over COVID-19 numbers in India 谎言，该死的谎言和统计数据:印度COVID-19数字的不确定性

IF 3.7

Knowledge and Process Management Pub Date : 2021-08-10 DOI: 10.1002/kpm.1685

Kiran Mahasuar

引用次数: 2

Organizational knowledge management in the context of supply chain 4.0: A systematic literature review and conceptual model proposal 供应链4.0背景下的组织知识管理:系统文献综述与概念模型建议

IF 3.7

Knowledge and Process Management Pub Date : 2021-07-20 DOI: 10.1002/kpm.1682

Jeanfrank Teodoro Dantas Sartori, Guilherme Francisco Frederico, Helena de Fátima Nunes Silva

{"title":"Organizational knowledge management in the context of supply chain 4.0: A systematic literature review and conceptual model proposal","authors":"Jeanfrank Teodoro Dantas Sartori, Guilherme Francisco Frederico, Helena de Fátima Nunes Silva","doi":"10.1002/kpm.1682","DOIUrl":"10.1002/kpm.1682","url":null,"abstract":"Organizational Knowledge Management (OKM) has a great potential to contribute to companies and nations. The highest complexity of its application may be found in the scope of the Supply Chain (SC), due to being composed of numerous interrelated organizations, often with quite different characteristics. In addition, the current context of the fourth Industrial Revolution, also called Industry 4.0 (I4.0) that, when occurring within SC, gave birth to what has been called Supply Chain 4.0 (SC4.0), the context in which even more complex challenges to KM could be expected. Since scientific investigations at the intersection of these themes (KM and SC4.0) are still scarce, this research conducts a systematic literature review and a content analysis, both aiming to consolidate the related state-of-the-art of scientific development, capable of sustaining further advances in the field to tackle its new and challenging aspects. It complements and expands previous literature reviews in terms of its focus on SC4.0. In addition, it proposes, grounded in the results achieved, a conceptual model for KM in the context of SC4.0. It was identified that I4.0 brought important changes to the management of supply chains of the Industry 4.0 era and KM within it, although human factor – mainly behavior and relationships – remain a central aspect despite the increased adoption of a broad range of new technologies. Factors that enhance or limit KM in SC4.0 were also discussed and summarized, as well as the main relationships between them. In addition, gaps, limitations, and opportunities for future research are presented.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 2","pages":"147-161"},"PeriodicalIF":3.7,"publicationDate":"2021-07-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/kpm.1682","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47136661","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 11

Analyzing the role of knowledge management process to enhance sustainable corporate performance: A mediation moderation model 知识管理流程对企业可持续绩效提升的作用分析:一个中介调节模型

IF 3.7

Knowledge and Process Management Pub Date : 2021-06-30 DOI: 10.1002/kpm.1679

Zahid Hussain, Ahmad Jusoh, Khalid Jamil, Ahmad Ur Rehman, Rana Faizan Gul

{"title":"Analyzing the role of knowledge management process to enhance sustainable corporate performance: A mediation moderation model","authors":"Zahid Hussain, Ahmad Jusoh, Khalid Jamil, Ahmad Ur Rehman, Rana Faizan Gul","doi":"10.1002/kpm.1679","DOIUrl":"10.1002/kpm.1679","url":null,"abstract":"In the contemporary world, green innovation (GI) is the most discussed area to enhance corporate sustainable performance (CSP) in manufacturing firms. The knowledge management (KM) process is also a key determinant of GI. Existing literature is limited to KM and its impact on CSP. This study aims to determine the effect of the KM process on sustainable corporate performance with the association of GI and absorptive capacity. The survey method was used to collect data from 250 respondents of manufacturing firms in Pakistan. Structure equation modeling was applied to collected data to obtain the results. Results show that all three dimensions of KM have a significant impact on GI. Furthermore, GI also has a significant and positive impact on sustainable corporate performance. Results further show that GI partially mediates the relationship of the KM process and sustainable corporate performance, and absorptive capacity moderates the relationship of the KM process and GI, but there was no moderating effect of absorptive capacity between the relationship of the KM process and CSP. The findings of this study will provide useful insights for experts and manufacturers. It will help to understand the role of KM in their organizational behavior by being an eco-innovative ecological, economic, and social organization.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 3","pages":"205-220"},"PeriodicalIF":3.7,"publicationDate":"2021-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/kpm.1679","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41814170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 12

How can systems thinking help us in the COVID-19 crisis? 系统思维如何帮助我们应对COVID-19危机?

IF 3.7

Knowledge and Process Management Pub Date : 2021-06-22 DOI: 10.1002/kpm.1680

Krzysztof Zięba

{"title":"How can systems thinking help us in the COVID-19 crisis?","authors":"Krzysztof Zięba","doi":"10.1002/kpm.1680","DOIUrl":"10.1002/kpm.1680","url":null,"abstract":"The COVID-19 pandemic outbreak remains one of the most influential events in the global economy over the recent years. While being primarily public health related, it has a tremendous impact on many other aspects, including business management. Many businesses were forced to introduce rapid changes to their business models in order to survive. The aim of this paper is to show the complexity and interrelations of changes triggered by COVID-19 outbreak. Understanding of this complexity is crucial for developing business resilience to similar events in the future. The paper uses systems thinking approach to analyze influence of COVID-19 pandemic on business operations and to show the importance of the proper government response to the COVID-19 crisis. A causal loop diagram is used to show the complicated mechanisms behind the impact of pandemic on several aspects of business operation and management. Perceptions of some variables play more important roles than actual variables, and it often requires more than one actor to solve a particular problem. Adaptive business management may prove to be a particular challenge for small business owners. The paper provides useful insights into the complex nature of contemporary business operation and management in the wake of a major epidemiological crisis. It may contribute to a better understanding of important factors that often tend to be disregarded and not paid enough attention to. It offers food for thought not only for academics, but also to business owners/managers, aware of the complexity of contemporary world and to government-level decision-makers.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 3","pages":"221-230"},"PeriodicalIF":3.7,"publicationDate":"2021-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/kpm.1680","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44095635","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 9

Knowledge hiding and knowledge hoarding: A systematic literature review 知识隐藏与知识囤积：系统文献综述

IF 3.7

Knowledge and Process Management Pub Date : 2021-06-15 DOI: 10.1002/kpm.1671

Mírian Oliveira, Carla Curado, Plínio Silva de Garcia

{"title":"Knowledge hiding and knowledge hoarding: A systematic literature review","authors":"Mírian Oliveira, Carla Curado, Plínio Silva de Garcia","doi":"10.1002/kpm.1671","DOIUrl":"10.1002/kpm.1671","url":null,"abstract":"The present study aims to present a consolidated view of the quantitative research on Knowledge Hiding (KHi) and Knowledge Hoarding (Kho), and the relationship with Knowledge Sharing (KS), and propose guidelines for future research. A systematic literature review was adopted, following rigorous procedures. The articles were searched in Scopus, Web of Science, Wiley Online, Science Direct, and Emerald. Fifty different articles were analyzed. The oldest article identified is from 2011. They were published in 33 different journals. Only 16 authors published more than one article on the topic. The four behaviors can be perceived as positive when the individual is committed to the organization and negative when the individual is not committed to the organization. A framework that summarizes the suggestions for future research is presented. Understanding the relationships between KHi and KSc, and between Kho and KSd might facilitate the flow of knowledge in organizations. The paper provides an original contribution by considering KS as two processes, collection and donation, highlighting the oppositional relationship between KHi and KSc, and between KHo and KSd. Furthermore, research gaps and further research lines in the KHi, KHo, and KS area are highlighted.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"28 3","pages":"277-294"},"PeriodicalIF":3.7,"publicationDate":"2021-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/kpm.1671","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43459067","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 28