Knowledge and Process Management最新文献

Examining the Nexus Between Knowledge Management and Renewable Energy From the Supply and Demand Sides: The Case of Vietnam 从供需两方面考察知识管理与可再生能源之间的关系：以越南为例

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Knowledge and Process Management Pub Date : 2025-03-11 DOI: 10.1002/kpm.1800

Abel Duarte Alonso, Oanh Thi Kim Vu, Trung Q. Nguyen, Nhan H. Nguyen, Gavin John Nicholson, Thanh Duc Tran

{"title":"Examining the Nexus Between Knowledge Management and Renewable Energy From the Supply and Demand Sides: The Case of Vietnam","authors":"Abel Duarte Alonso, Oanh Thi Kim Vu, Trung Q. Nguyen, Nhan H. Nguyen, Gavin John Nicholson, Thanh Duc Tran","doi":"10.1002/kpm.1800","DOIUrl":"https://doi.org/10.1002/kpm.1800","url":null,"abstract":"<p>The purpose of this study is to examine the significance of previous, current, and future knowledge among stakeholders from the supply and demand sides in the renewable energy industry. Supported by the notions of the knowledge-based view, this line of enquiry will develop a conceptual framework to illuminate the understanding of this two-pronged view while contributing to the extant literature. Semi-structured interviews were conducted with Vietnamese CEOs and company managers, 12 from the supply side (e.g., equipment providers) and 12 from the demand side (e.g., end users, energy providers). The undertaken inductive analysis revealed 11 dimensions that highlight the significance of previous formal/informal knowledge acquisition, current knowledge to create efficiencies and build adaptive knowledge, and future knowledge to diversify renewable energy offerings and to “pre-empt” future developments in the renewable energy environment. Theoretical and practical implications and insights associated with the findings and the developed framework will be discussed.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"32 2","pages":"97-110"},"PeriodicalIF":3.0,"publicationDate":"2025-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1800","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144091348","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Enterprise 4.0 Business Analyst: Digital Business Transformation Requires a New Mindset 企业4.0业务分析师：数字化业务转型需要新的思维方式

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Knowledge and Process Management Pub Date : 2025-03-01 DOI: 10.1002/kpm.1799

Nina Evans, Anisha Fernando

{"title":"The Enterprise 4.0 Business Analyst: Digital Business Transformation Requires a New Mindset","authors":"Nina Evans, Anisha Fernando","doi":"10.1002/kpm.1799","DOIUrl":"https://doi.org/10.1002/kpm.1799","url":null,"abstract":"<p>As the world becomes increasingly digital, achieving sustainable success means that organisations must fundamentally rethink how business is conducted, by taking a holistic approach to digital business transformation (DBT). Businesses must re-evaluate existing business processes and increasingly realise the importance of business process management practices to stay innovative and competitive in digital ecosystems. Businesses that fail to transform and become Enterprise 4.0 organisations risk losing market share and becoming irrelevant. In this paper we focus on the pivotal role of the future business analyst (BA) in enabling radical changes in their own organisations and working with all stakeholders in the ecosystem to understand future business and technology needs. Both the skills framework for the information age (SFIA) and the business analysis body of knowledge (BABOK) have identified new skills and knowledge required of business analysts for DBT. However, this paper suggests that skills and knowledge solely are not sufficient to address the significant challenges that complex digital transformation brings. A focus group session with nine business analysts—who have each experienced one or more digital business transformations in different organisations—revealed that a paradigm shift is required in the mindset (way of thinking) of the Enterprise 4.0 business analyst. The new mindset is manifested through thinking patterns such as adopt-not-adapt, outside-in, new-to-old, cross-functional collaboration, ecosystem thinking, a focus on information asset management, agility and strategic thinking. In this paper, we suggest that the Enterprise 4.0 mindset be added to the SFIA and BABOK competency classification to create a more holistic profile of the future BA, and to guide the cultivation of this mindset by tertiary education institutions, professional bodies, government departments and managers in organisations.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"32 2","pages":"83-96"},"PeriodicalIF":3.0,"publicationDate":"2025-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1799","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144091447","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Effective Knowledge Management and Organizational Performance: Influence on Effective Response of Hospitals to COVID-19 有效的知识管理与组织绩效：对医院有效应对COVID-19的影响

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Knowledge and Process Management Pub Date : 2025-02-12 DOI: 10.1002/kpm.1797

Gleison Lopes Fonseca, Pedro Fernandes da Anunciação, Antonio Juan Briones Peñalver

{"title":"Effective Knowledge Management and Organizational Performance: Influence on Effective Response of Hospitals to COVID-19","authors":"Gleison Lopes Fonseca, Pedro Fernandes da Anunciação, Antonio Juan Briones Peñalver","doi":"10.1002/kpm.1797","DOIUrl":"https://doi.org/10.1002/kpm.1797","url":null,"abstract":"<div>\u0000 \u0000 <p>This study aims to analyze the influence of effective knowledge management and organizational performance on the effectiveness of hospitals' responses to COVID-19. Knowledge management is considered a fundamental resource for achieving improvement in health organizations' performance. Supported by this theoretical lens, this paper analyzes the relationship between the effectiveness of responding to crises and organizational performance. Data were collected through research sent to physicians and nurses who worked in hospitals in Brazil and Portugal. We sent the survey using a professional social network, and we have received 248 valid responses. The PLS-SEM analysis technique was used to test hypotheses. The results showed that there is a positive correlation between effective knowledge management and organizational performance with the effective response to COVID-19. In addition, the results suggest the need to develop internal programs to increment knowledge transfers among their professionals. As practical implications, our research validates the relationships between effective knowledge management, organizational performance, and hospital response effectiveness, as well as the importance of effective knowledge management for pandemic management. As originality, this work provides hospitals and other healthcare organizations with a direction to manage key resources to improve their effectiveness response to new disease outbreaks.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"32 2","pages":"67-82"},"PeriodicalIF":3.0,"publicationDate":"2025-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144091227","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Impact of Knowledge Management Process on Organizational Performance: The Mediating Role of Technological Innovation 知识管理过程对组织绩效的影响：技术创新的中介作用

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Knowledge and Process Management Pub Date : 2024-12-20 DOI: 10.1002/kpm.1795

Kittisak Wongmahesak, Navaporn Wongsuwan, Bulent Akkaya, Maria Palazzo

{"title":"Impact of Knowledge Management Process on Organizational Performance: The Mediating Role of Technological Innovation","authors":"Kittisak Wongmahesak, Navaporn Wongsuwan, Bulent Akkaya, Maria Palazzo","doi":"10.1002/kpm.1795","DOIUrl":"https://doi.org/10.1002/kpm.1795","url":null,"abstract":"<div>\u0000 \u0000 <p>The prime objective of the current study is to explore the knowledge management process includes knowledge creation, knowledge sharing, knowledge storage, and knowledge utilization on the organizational performance. Therefore, this study examines the ways through which technological innovation may contribute to knowledge management implementation and thus result in improved organizational performance and innovation. The sample of this research was 364 manufacturing companies in Indonesia. The questionnaire was used as a tool to collect data via email and follow-up with phone calls. To perform data analysis, the Partial least square structural equation modelling is implemented. Findings indicate that knowledge acquisition, exploitation, protection, and integration significantly and positively influence the innovative ability of an organization. Thus, in order to test these factors in different contexts, more studies must be performed. In the current study, the role of Knowledge Management Process was highlighted for increasing the organization's innovative capability.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"32 1","pages":"54-64"},"PeriodicalIF":3.0,"publicationDate":"2024-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143389166","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How Does Green Knowledge Sharing Improve Sustainable Business Performance? 绿色知识共享如何提高可持续企业绩效？

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Knowledge and Process Management Pub Date : 2024-12-11 DOI: 10.1002/kpm.1796

Abdulkader Zairbani, Senthil Kumar J. P

引用次数: 0

Intertwining Between Online Retailer's Trustworthiness Attributes and Consumer's Purchase Intentions: A Knowledge Management Perspective in Response to COVID-19 网络零售商诚信属性与消费者购买意愿的交织：应对COVID-19的知识管理视角

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Knowledge and Process Management Pub Date : 2024-11-18 DOI: 10.1002/kpm.1794

Fouzia Atlas, Kashif Ullah Khan, Farhan Khan

{"title":"Intertwining Between Online Retailer's Trustworthiness Attributes and Consumer's Purchase Intentions: A Knowledge Management Perspective in Response to COVID-19","authors":"Fouzia Atlas, Kashif Ullah Khan, Farhan Khan","doi":"10.1002/kpm.1794","DOIUrl":"https://doi.org/10.1002/kpm.1794","url":null,"abstract":"<div>\u0000 \u0000 <p>COVID-19, a black swan event which caused a long-lasting effect on every sphere of human lives including consumers' perceptions and behaviors in e-retailing to the extent that they might leave a mark even when the pandemic is over. The purpose of this study is to understand the critical dimensions of online retailer trustworthiness, which have an impact on consumer trust and consumer purchase intentions, as the success of organizations depends on the effective use of their knowledge management capabilities in the deadly situation of COVID-19. The aim is to provide an insight into how retailers can handle this unprecedented situation, gain consumer trust, and use this customer knowledge to grow their businesses. The three dimensions of e-service quality, website quality, customer service, security, and privacy demonstrate the online retailer's trustworthiness and better predict customer's trust behavior. Grounded in the Hofstede cultural dimensions' theory, this study is expected to extend our knowledge about the moderating effect of the cultural environment of trust on consumers' online purchase intentions during the COVID-19 situation. Data were collected from 350 online consumers through a well-structured questionnaire and used to test the proposed research model employing structural equation modeling. Results show that three attributes of e-service quality convey the perception of the trustworthiness of retailers and affect consumers' overall trust in OP and subsequent purchase intentions.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"32 1","pages":"28-41"},"PeriodicalIF":3.0,"publicationDate":"2024-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143389375","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Analyzing the Impact of the Knowledge Management Process on the Banking Sector Performance: By Using the Partial Least Square Method 知识管理过程对银行业绩效的影响分析：基于偏最小二乘法

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Knowledge and Process Management Pub Date : 2024-11-11 DOI: 10.1002/kpm.1793

Khalil M. A. Al-Muayad, Youzhen Chen

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How Knowledge Spillover Entrepreneurship Influences the Adoption of Social Media and Customer Relationship Management 知识溢出企业家精神如何影响社会媒体和客户关系管理的采用

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Knowledge and Process Management Pub Date : 2024-10-28 DOI: 10.1002/kpm.1792

Sikandar Ali Qalati, Kayhan Tajeddini, Thilini Chathurika Gamage

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Unethical favouritism and KH: The mediating role of organisational injustice 不道德的偏袒与 KH：组织不公正的中介作用

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Knowledge and Process Management Pub Date : 2024-10-12 DOI: 10.1002/kpm.1788

Henry Inegbedion, Abiola Asaleye, Ademola Sajuyigbe, Kennedy Ediagbonya, Chinenye Okoye-uzu

{"title":"Unethical favouritism and KH: The mediating role of organisational injustice","authors":"Henry Inegbedion, Abiola Asaleye, Ademola Sajuyigbe, Kennedy Ediagbonya, Chinenye Okoye-uzu","doi":"10.1002/kpm.1788","DOIUrl":"https://doi.org/10.1002/kpm.1788","url":null,"abstract":"<p>This study examined unethical favouritism and knowledge hiding (KH) to ascertain the extent to which unethical favouritism influences KH as well as the extent to which organisational injustice mediates the relationship between unethical favouritism and KH. The study employed a cross-sectional survey design of 305 randomly selected respondents from one public and four private universities in northcentral Nigeria. A structured questionnaire served as the research instrument. The study used the Content validity index and Cronbach alpha to test for the validity and reliability of the questionnaire. Structural equation modelling served as the data analysis technique. The results indicate that unethical favouritism significantly influences KH, and organisational injustice mediates the relationship between unethical favouritism and KH. The point of departure of this study from previous studies is the unveiling of the influence of favouritism on KH through the mediation of organisational injustice, which is a consequence of favouritism.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"31 4","pages":"371-382"},"PeriodicalIF":3.0,"publicationDate":"2024-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1788","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142573976","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The next event will be held with more quality: Identifying and prioritizing barriers to knowledge management in sports events 下一次活动将举办得更有质量：识别体育赛事知识管理的障碍并确定优先次序

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Knowledge and Process Management Pub Date : 2024-09-20 DOI: 10.1002/kpm.1791

Leila Moslehi, Ebrahim Alidoust Ghahfarokhi

{"title":"The next event will be held with more quality: Identifying and prioritizing barriers to knowledge management in sports events","authors":"Leila Moslehi, Ebrahim Alidoust Ghahfarokhi","doi":"10.1002/kpm.1791","DOIUrl":"https://doi.org/10.1002/kpm.1791","url":null,"abstract":"<p>Effective knowledge management can help in better performance of projects such as sports events, and it can prevent the reinvention of systems, ideas, and also the repetition of errors. However, considering their temporary nature, projects face serious barriers in effective knowledge management. Therefore, the purpose of this research was to identify and prioritize the barriers of knowledge management in sports events. The statistical population included sports managers and also professors who were knowledgeable about the research subject. Barriers to knowledge management in sports events were identified in two steps. In the first step, the literature was reviewed, and then an interview was conducted with the samples, and in this way, three indicators and 19 sub-indices were identified. Next, a questionnaire was designed. After collecting the questionnaires, the barriers were ranked through the process of pairwise comparisons in an analytic hierarchy process. The results showed that the most important barriers to knowledge management in the sports event are managerial barriers, with a relative weight of 0.521; barriers related to human resources, with a relative weight of 0.356; and infrastructural and support barriers, with a relative weight of 0.123. The results showed the importance of managerial barriers in the knowledge management of sports events, which shows the necessity of informing and training managers in this area.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"31 4","pages":"359-370"},"PeriodicalIF":3.0,"publicationDate":"2024-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142574142","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0