Knowledge and Process Management最新文献

Impact of Knowledge Management Process on Organizational Performance: The Mediating Role of Technological Innovation 知识管理过程对组织绩效的影响：技术创新的中介作用

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Knowledge and Process Management Pub Date : 2024-12-20 DOI: 10.1002/kpm.1795

Kittisak Wongmahesak, Navaporn Wongsuwan, Bulent Akkaya, Maria Palazzo

{"title":"Impact of Knowledge Management Process on Organizational Performance: The Mediating Role of Technological Innovation","authors":"Kittisak Wongmahesak, Navaporn Wongsuwan, Bulent Akkaya, Maria Palazzo","doi":"10.1002/kpm.1795","DOIUrl":"https://doi.org/10.1002/kpm.1795","url":null,"abstract":"<div>\u0000 \u0000 <p>The prime objective of the current study is to explore the knowledge management process includes knowledge creation, knowledge sharing, knowledge storage, and knowledge utilization on the organizational performance. Therefore, this study examines the ways through which technological innovation may contribute to knowledge management implementation and thus result in improved organizational performance and innovation. The sample of this research was 364 manufacturing companies in Indonesia. The questionnaire was used as a tool to collect data via email and follow-up with phone calls. To perform data analysis, the Partial least square structural equation modelling is implemented. Findings indicate that knowledge acquisition, exploitation, protection, and integration significantly and positively influence the innovative ability of an organization. Thus, in order to test these factors in different contexts, more studies must be performed. In the current study, the role of Knowledge Management Process was highlighted for increasing the organization's innovative capability.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"32 1","pages":"54-64"},"PeriodicalIF":3.0,"publicationDate":"2024-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143389166","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How Does Green Knowledge Sharing Improve Sustainable Business Performance?

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Knowledge and Process Management Pub Date : 2024-12-11 DOI: 10.1002/kpm.1796

Abdulkader Zairbani, Senthil Kumar J. P

引用次数: 0

Intertwining Between Online Retailer's Trustworthiness Attributes and Consumer's Purchase Intentions: A Knowledge Management Perspective in Response to COVID-19

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Knowledge and Process Management Pub Date : 2024-11-18 DOI: 10.1002/kpm.1794

Fouzia Atlas, Kashif Ullah Khan, Farhan Khan

{"title":"Intertwining Between Online Retailer's Trustworthiness Attributes and Consumer's Purchase Intentions: A Knowledge Management Perspective in Response to COVID-19","authors":"Fouzia Atlas, Kashif Ullah Khan, Farhan Khan","doi":"10.1002/kpm.1794","DOIUrl":"https://doi.org/10.1002/kpm.1794","url":null,"abstract":"<div>\u0000 \u0000 <p>COVID-19, a black swan event which caused a long-lasting effect on every sphere of human lives including consumers' perceptions and behaviors in e-retailing to the extent that they might leave a mark even when the pandemic is over. The purpose of this study is to understand the critical dimensions of online retailer trustworthiness, which have an impact on consumer trust and consumer purchase intentions, as the success of organizations depends on the effective use of their knowledge management capabilities in the deadly situation of COVID-19. The aim is to provide an insight into how retailers can handle this unprecedented situation, gain consumer trust, and use this customer knowledge to grow their businesses. The three dimensions of e-service quality, website quality, customer service, security, and privacy demonstrate the online retailer's trustworthiness and better predict customer's trust behavior. Grounded in the Hofstede cultural dimensions' theory, this study is expected to extend our knowledge about the moderating effect of the cultural environment of trust on consumers' online purchase intentions during the COVID-19 situation. Data were collected from 350 online consumers through a well-structured questionnaire and used to test the proposed research model employing structural equation modeling. Results show that three attributes of e-service quality convey the perception of the trustworthiness of retailers and affect consumers' overall trust in OP and subsequent purchase intentions.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"32 1","pages":"28-41"},"PeriodicalIF":3.0,"publicationDate":"2024-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143389375","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Analyzing the Impact of the Knowledge Management Process on the Banking Sector Performance: By Using the Partial Least Square Method

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Knowledge and Process Management Pub Date : 2024-11-11 DOI: 10.1002/kpm.1793

Khalil M. A. Al-Muayad, Youzhen Chen

引用次数: 0

How Knowledge Spillover Entrepreneurship Influences the Adoption of Social Media and Customer Relationship Management

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Knowledge and Process Management Pub Date : 2024-10-28 DOI: 10.1002/kpm.1792

Sikandar Ali Qalati, Kayhan Tajeddini, Thilini Chathurika Gamage

引用次数: 0

Unethical favouritism and KH: The mediating role of organisational injustice 不道德的偏袒与 KH：组织不公正的中介作用

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Knowledge and Process Management Pub Date : 2024-10-12 DOI: 10.1002/kpm.1788

Henry Inegbedion, Abiola Asaleye, Ademola Sajuyigbe, Kennedy Ediagbonya, Chinenye Okoye-uzu

{"title":"Unethical favouritism and KH: The mediating role of organisational injustice","authors":"Henry Inegbedion, Abiola Asaleye, Ademola Sajuyigbe, Kennedy Ediagbonya, Chinenye Okoye-uzu","doi":"10.1002/kpm.1788","DOIUrl":"https://doi.org/10.1002/kpm.1788","url":null,"abstract":"<p>This study examined unethical favouritism and knowledge hiding (KH) to ascertain the extent to which unethical favouritism influences KH as well as the extent to which organisational injustice mediates the relationship between unethical favouritism and KH. The study employed a cross-sectional survey design of 305 randomly selected respondents from one public and four private universities in northcentral Nigeria. A structured questionnaire served as the research instrument. The study used the Content validity index and Cronbach alpha to test for the validity and reliability of the questionnaire. Structural equation modelling served as the data analysis technique. The results indicate that unethical favouritism significantly influences KH, and organisational injustice mediates the relationship between unethical favouritism and KH. The point of departure of this study from previous studies is the unveiling of the influence of favouritism on KH through the mediation of organisational injustice, which is a consequence of favouritism.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"31 4","pages":"371-382"},"PeriodicalIF":3.0,"publicationDate":"2024-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1788","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142573976","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The next event will be held with more quality: Identifying and prioritizing barriers to knowledge management in sports events 下一次活动将举办得更有质量：识别体育赛事知识管理的障碍并确定优先次序

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Knowledge and Process Management Pub Date : 2024-09-20 DOI: 10.1002/kpm.1791

Leila Moslehi, Ebrahim Alidoust Ghahfarokhi

{"title":"The next event will be held with more quality: Identifying and prioritizing barriers to knowledge management in sports events","authors":"Leila Moslehi, Ebrahim Alidoust Ghahfarokhi","doi":"10.1002/kpm.1791","DOIUrl":"https://doi.org/10.1002/kpm.1791","url":null,"abstract":"<p>Effective knowledge management can help in better performance of projects such as sports events, and it can prevent the reinvention of systems, ideas, and also the repetition of errors. However, considering their temporary nature, projects face serious barriers in effective knowledge management. Therefore, the purpose of this research was to identify and prioritize the barriers of knowledge management in sports events. The statistical population included sports managers and also professors who were knowledgeable about the research subject. Barriers to knowledge management in sports events were identified in two steps. In the first step, the literature was reviewed, and then an interview was conducted with the samples, and in this way, three indicators and 19 sub-indices were identified. Next, a questionnaire was designed. After collecting the questionnaires, the barriers were ranked through the process of pairwise comparisons in an analytic hierarchy process. The results showed that the most important barriers to knowledge management in the sports event are managerial barriers, with a relative weight of 0.521; barriers related to human resources, with a relative weight of 0.356; and infrastructural and support barriers, with a relative weight of 0.123. The results showed the importance of managerial barriers in the knowledge management of sports events, which shows the necessity of informing and training managers in this area.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"31 4","pages":"359-370"},"PeriodicalIF":3.0,"publicationDate":"2024-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142574142","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Context-driven implementation strategies: Exploring three approaches to implement a lean capability framework within a global production company 情境驱动的实施战略：探索在全球生产企业中实施精益能力框架的三种方法

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Knowledge and Process Management Pub Date : 2024-09-16 DOI: 10.1002/kpm.1790

Sara Linderson

{"title":"Context-driven implementation strategies: Exploring three approaches to implement a lean capability framework within a global production company","authors":"Sara Linderson","doi":"10.1002/kpm.1790","DOIUrl":"https://doi.org/10.1002/kpm.1790","url":null,"abstract":"<p>This paper explores global implementation of capability building projects as part of an corporate lean programme. The aim is to identify the core parameters in global implementation of complex knowledge in various contexts within the corporation. The empirical research investigates the global implementation of a lean capability project in three regional clusters within a large pharmaceutical multinational production company. The findings indicate that contextual situations in regional clusters, for example, maturity levels, national culture, and previous experiences, influence the design of the implementation approaches embedding knowledge management principles in various ways. Three types of implementation approaches (horizontal, parallel, and delegated) are identified, which highlights the strategically different pathways to realise new frameworks for knowledge management. This study shows how adjustments to contextual situations influence the implementation process and identifies various hallenges with various approaches that may hinder the execution of lean strategy. This paper puts forward five identified implementation parameters that could guide future research and knowledge management practitioners in opex, HR, and learning and development functions.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"31 4","pages":"345-358"},"PeriodicalIF":3.0,"publicationDate":"2024-09-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1790","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142573856","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

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Toward effective KMS measurement: Usage statistics vs. perceived value 实现有效的 KMS 测量：使用统计与感知价值

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Knowledge and Process Management Pub Date : 2024-08-23 DOI: 10.1002/kpm.1789

Maayan Nakash

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Assessing knowledge management's impact on supply chain performance in a strategic trend 在战略趋势下评估知识管理对供应链绩效的影响

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Knowledge and Process Management Pub Date : 2024-07-23 DOI: 10.1002/kpm.1787

Fatma Lehyani, Alaeddine Zouari

引用次数: 0