Knowledge and Process Management最新文献

Knowledge Creation Through Self-(de)construction: Self-Transcendent in Knowledge Spiral in “Ba” 自我建构中的知识创造：“吧”中知识螺旋的自我超越

IF 1.7

Knowledge and Process Management Pub Date : 2025-06-09 DOI: 10.1002/kpm.1802

Naser Firoozi, Akram Hatami, Satu Nätti

{"title":"Knowledge Creation Through Self-(de)construction: Self-Transcendent in Knowledge Spiral in “Ba”","authors":"Naser Firoozi, Akram Hatami, Satu Nätti","doi":"10.1002/kpm.1802","DOIUrl":"https://doi.org/10.1002/kpm.1802","url":null,"abstract":"<p>In this conceptual study, we delve into the intricate relationship between human agency, referred to as “self”, and the process of knowledge creation. Drawing inspiration from Derrida's concept of deconstruction and Levinas's idea of the Other, our research explores how knowledge emerges through the integration of the self with the Other, leading to a continuous process of self-(de)construction. Building upon Nonaka and Takeuchi's SECI model (1995), which highlights the spiral of socialization, externalization, combination, and internalization in knowledge creation, our model introduces the concept of Exploration of the Other, Interaction with the Other, Combination with the Other, and Self-(De)construction (EICS). Our study contributes to the existing literature on knowledge creation in two significant ways. Firstly, it integrates a philosophical approach into the understanding of knowledge creation, adding a novel dimension to the existing perspectives. Secondly, it sheds light on the pivotal role of the individual (the self) within the locus of knowledge creation in the context of a knowledge-based economy.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"32 3","pages":"146-156"},"PeriodicalIF":1.7,"publicationDate":"2025-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1802","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144767823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Knowledge Transformation in Purchasing and Supply Management: A Process Perspective 采购与供应管理中的知识转化：过程视角

IF 1.7

Knowledge and Process Management Pub Date : 2025-06-07 DOI: 10.1002/kpm.1803

Stephen Kelly, Lydia Bals, Klaas Stek, Heike Schulze, John Israilidis

引用次数: 0

The Role of Collaboration Technology and Knowledge Sharing Climate on Employee Productivity and Innovative Behavior 协作技术和知识共享氛围对员工生产力和创新行为的影响

IF 1.7

Knowledge and Process Management Pub Date : 2025-05-08 DOI: 10.1002/kpm.1801

Mohamed Dawood Shamout, Malek Bakheet Haroun Elayan, Salima Hamouche, Zakariya Chabani

{"title":"The Role of Collaboration Technology and Knowledge Sharing Climate on Employee Productivity and Innovative Behavior","authors":"Mohamed Dawood Shamout, Malek Bakheet Haroun Elayan, Salima Hamouche, Zakariya Chabani","doi":"10.1002/kpm.1801","DOIUrl":"https://doi.org/10.1002/kpm.1801","url":null,"abstract":"<div>\u0000 \u0000 <p>Collaboration technologies are tools and systems designed to enable and support teamwork. This paper aims to address a gap in both the literature and practice by proposing a model that integrates insights from collaboration technology and knowledge management to determine work outcomes. To provide further light, we examine the relationships among collaboration technology use, knowledge sharing climate, employee productivity, and innovative behavior as well as the mediating role of knowledge sharing climate. Using a judgmental sampling technique, data were collected from 419 full-time employees in the supply chain and logistics divisions across the United States and the United Kingdom. To examine the proposed relationships, we targeted employees who utilize collaboration technologies. The collected data was then analyzed using the advanced PLS-SEM technique to ensure robust and meaningful insights. The findings demonstrate that using collaboration technology cultivates a knowledge-sharing climate in organizations, which in turn boosts employee productivity and innovative behavior. In addition, the findings show that the mediating role of knowledge sharing climate remains significant in the proposed relationships. Implications for theory and practice are discussed.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"32 3","pages":"121-132"},"PeriodicalIF":1.7,"publicationDate":"2025-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144767407","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Navigating the Infodemic: An Exploration of Organisational Knowledge Integration and Communication Strategies on Twitter During the COVID-19 Crisis 在信息大流行中导航：2019冠状病毒病危机期间Twitter上组织知识整合和沟通策略的探索

IF 1.7

Knowledge and Process Management Pub Date : 2025-03-17 DOI: 10.1002/kpm.1798

Moheeb Abualqumboz, Sammar Javed, Jie Ma

引用次数: 0

Examining the Nexus Between Knowledge Management and Renewable Energy From the Supply and Demand Sides: The Case of Vietnam 从供需两方面考察知识管理与可再生能源之间的关系：以越南为例

IF 3

Knowledge and Process Management Pub Date : 2025-03-11 DOI: 10.1002/kpm.1800

Abel Duarte Alonso, Oanh Thi Kim Vu, Trung Q. Nguyen, Nhan H. Nguyen, Gavin John Nicholson, Thanh Duc Tran

{"title":"Examining the Nexus Between Knowledge Management and Renewable Energy From the Supply and Demand Sides: The Case of Vietnam","authors":"Abel Duarte Alonso, Oanh Thi Kim Vu, Trung Q. Nguyen, Nhan H. Nguyen, Gavin John Nicholson, Thanh Duc Tran","doi":"10.1002/kpm.1800","DOIUrl":"https://doi.org/10.1002/kpm.1800","url":null,"abstract":"<p>The purpose of this study is to examine the significance of previous, current, and future knowledge among stakeholders from the supply and demand sides in the renewable energy industry. Supported by the notions of the knowledge-based view, this line of enquiry will develop a conceptual framework to illuminate the understanding of this two-pronged view while contributing to the extant literature. Semi-structured interviews were conducted with Vietnamese CEOs and company managers, 12 from the supply side (e.g., equipment providers) and 12 from the demand side (e.g., end users, energy providers). The undertaken inductive analysis revealed 11 dimensions that highlight the significance of previous formal/informal knowledge acquisition, current knowledge to create efficiencies and build adaptive knowledge, and future knowledge to diversify renewable energy offerings and to “pre-empt” future developments in the renewable energy environment. Theoretical and practical implications and insights associated with the findings and the developed framework will be discussed.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"32 2","pages":"97-110"},"PeriodicalIF":3.0,"publicationDate":"2025-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1800","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144091348","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Enterprise 4.0 Business Analyst: Digital Business Transformation Requires a New Mindset 企业4.0业务分析师：数字化业务转型需要新的思维方式

IF 3

Knowledge and Process Management Pub Date : 2025-03-01 DOI: 10.1002/kpm.1799

Nina Evans, Anisha Fernando

{"title":"The Enterprise 4.0 Business Analyst: Digital Business Transformation Requires a New Mindset","authors":"Nina Evans, Anisha Fernando","doi":"10.1002/kpm.1799","DOIUrl":"https://doi.org/10.1002/kpm.1799","url":null,"abstract":"<p>As the world becomes increasingly digital, achieving sustainable success means that organisations must fundamentally rethink how business is conducted, by taking a holistic approach to digital business transformation (DBT). Businesses must re-evaluate existing business processes and increasingly realise the importance of business process management practices to stay innovative and competitive in digital ecosystems. Businesses that fail to transform and become Enterprise 4.0 organisations risk losing market share and becoming irrelevant. In this paper we focus on the pivotal role of the future business analyst (BA) in enabling radical changes in their own organisations and working with all stakeholders in the ecosystem to understand future business and technology needs. Both the skills framework for the information age (SFIA) and the business analysis body of knowledge (BABOK) have identified new skills and knowledge required of business analysts for DBT. However, this paper suggests that skills and knowledge solely are not sufficient to address the significant challenges that complex digital transformation brings. A focus group session with nine business analysts—who have each experienced one or more digital business transformations in different organisations—revealed that a paradigm shift is required in the mindset (way of thinking) of the Enterprise 4.0 business analyst. The new mindset is manifested through thinking patterns such as adopt-not-adapt, outside-in, new-to-old, cross-functional collaboration, ecosystem thinking, a focus on information asset management, agility and strategic thinking. In this paper, we suggest that the Enterprise 4.0 mindset be added to the SFIA and BABOK competency classification to create a more holistic profile of the future BA, and to guide the cultivation of this mindset by tertiary education institutions, professional bodies, government departments and managers in organisations.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"32 2","pages":"83-96"},"PeriodicalIF":3.0,"publicationDate":"2025-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1799","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144091447","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Effective Knowledge Management and Organizational Performance: Influence on Effective Response of Hospitals to COVID-19 有效的知识管理与组织绩效：对医院有效应对COVID-19的影响

IF 3

Knowledge and Process Management Pub Date : 2025-02-12 DOI: 10.1002/kpm.1797

Gleison Lopes Fonseca, Pedro Fernandes da Anunciação, Antonio Juan Briones Peñalver

{"title":"Effective Knowledge Management and Organizational Performance: Influence on Effective Response of Hospitals to COVID-19","authors":"Gleison Lopes Fonseca, Pedro Fernandes da Anunciação, Antonio Juan Briones Peñalver","doi":"10.1002/kpm.1797","DOIUrl":"https://doi.org/10.1002/kpm.1797","url":null,"abstract":"<div>\u0000 \u0000 <p>This study aims to analyze the influence of effective knowledge management and organizational performance on the effectiveness of hospitals' responses to COVID-19. Knowledge management is considered a fundamental resource for achieving improvement in health organizations' performance. Supported by this theoretical lens, this paper analyzes the relationship between the effectiveness of responding to crises and organizational performance. Data were collected through research sent to physicians and nurses who worked in hospitals in Brazil and Portugal. We sent the survey using a professional social network, and we have received 248 valid responses. The PLS-SEM analysis technique was used to test hypotheses. The results showed that there is a positive correlation between effective knowledge management and organizational performance with the effective response to COVID-19. In addition, the results suggest the need to develop internal programs to increment knowledge transfers among their professionals. As practical implications, our research validates the relationships between effective knowledge management, organizational performance, and hospital response effectiveness, as well as the importance of effective knowledge management for pandemic management. As originality, this work provides hospitals and other healthcare organizations with a direction to manage key resources to improve their effectiveness response to new disease outbreaks.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"32 2","pages":"67-82"},"PeriodicalIF":3.0,"publicationDate":"2025-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144091227","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Impact of Knowledge Management Process on Organizational Performance: The Mediating Role of Technological Innovation 知识管理过程对组织绩效的影响：技术创新的中介作用

IF 3

Knowledge and Process Management Pub Date : 2024-12-20 DOI: 10.1002/kpm.1795

Kittisak Wongmahesak, Navaporn Wongsuwan, Bulent Akkaya, Maria Palazzo

{"title":"Impact of Knowledge Management Process on Organizational Performance: The Mediating Role of Technological Innovation","authors":"Kittisak Wongmahesak, Navaporn Wongsuwan, Bulent Akkaya, Maria Palazzo","doi":"10.1002/kpm.1795","DOIUrl":"https://doi.org/10.1002/kpm.1795","url":null,"abstract":"<div>\u0000 \u0000 <p>The prime objective of the current study is to explore the knowledge management process includes knowledge creation, knowledge sharing, knowledge storage, and knowledge utilization on the organizational performance. Therefore, this study examines the ways through which technological innovation may contribute to knowledge management implementation and thus result in improved organizational performance and innovation. The sample of this research was 364 manufacturing companies in Indonesia. The questionnaire was used as a tool to collect data via email and follow-up with phone calls. To perform data analysis, the Partial least square structural equation modelling is implemented. Findings indicate that knowledge acquisition, exploitation, protection, and integration significantly and positively influence the innovative ability of an organization. Thus, in order to test these factors in different contexts, more studies must be performed. In the current study, the role of Knowledge Management Process was highlighted for increasing the organization's innovative capability.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"32 1","pages":"54-64"},"PeriodicalIF":3.0,"publicationDate":"2024-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143389166","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How Does Green Knowledge Sharing Improve Sustainable Business Performance? 绿色知识共享如何提高可持续企业绩效？

IF 3

Knowledge and Process Management Pub Date : 2024-12-11 DOI: 10.1002/kpm.1796

Abdulkader Zairbani, Senthil Kumar J. P

引用次数: 0

Intertwining Between Online Retailer's Trustworthiness Attributes and Consumer's Purchase Intentions: A Knowledge Management Perspective in Response to COVID-19 网络零售商诚信属性与消费者购买意愿的交织：应对COVID-19的知识管理视角

IF 3

Knowledge and Process Management Pub Date : 2024-11-18 DOI: 10.1002/kpm.1794

Fouzia Atlas, Kashif Ullah Khan, Farhan Khan

{"title":"Intertwining Between Online Retailer's Trustworthiness Attributes and Consumer's Purchase Intentions: A Knowledge Management Perspective in Response to COVID-19","authors":"Fouzia Atlas, Kashif Ullah Khan, Farhan Khan","doi":"10.1002/kpm.1794","DOIUrl":"https://doi.org/10.1002/kpm.1794","url":null,"abstract":"<div>\u0000 \u0000 <p>COVID-19, a black swan event which caused a long-lasting effect on every sphere of human lives including consumers' perceptions and behaviors in e-retailing to the extent that they might leave a mark even when the pandemic is over. The purpose of this study is to understand the critical dimensions of online retailer trustworthiness, which have an impact on consumer trust and consumer purchase intentions, as the success of organizations depends on the effective use of their knowledge management capabilities in the deadly situation of COVID-19. The aim is to provide an insight into how retailers can handle this unprecedented situation, gain consumer trust, and use this customer knowledge to grow their businesses. The three dimensions of e-service quality, website quality, customer service, security, and privacy demonstrate the online retailer's trustworthiness and better predict customer's trust behavior. Grounded in the Hofstede cultural dimensions' theory, this study is expected to extend our knowledge about the moderating effect of the cultural environment of trust on consumers' online purchase intentions during the COVID-19 situation. Data were collected from 350 online consumers through a well-structured questionnaire and used to test the proposed research model employing structural equation modeling. Results show that three attributes of e-service quality convey the perception of the trustworthiness of retailers and affect consumers' overall trust in OP and subsequent purchase intentions.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"32 1","pages":"28-41"},"PeriodicalIF":3.0,"publicationDate":"2024-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143389375","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0