Knowledge and Process Management最新文献

{"title":"Knowledge Management Capabilities and Green Innovation: A Knowledge-Based View Model of Organisational Performance","authors":"Ramin Taghinejad,&nbsp;Hossein Movahed,&nbsp;Adam Pawliczek,&nbsp;Farkhondeh Hassandoust,&nbsp;Peyman Akhavan,&nbsp;Ali Intezari","doi":"10.1002/kpm.70049","DOIUrl":"https://doi.org/10.1002/kpm.70049","url":null,"abstract":"<div>\u0000 \u0000 <p>This article examines the influence of knowledge management (KM) capabilities on green innovation (GI) and organisational performance (OP) from a knowledge-based perspective (KBV). KM is defined as a set of interconnected processes (knowledge acquisition (KA), knowledge creation (KC), knowledge sharing (KS), knowledge retention (KR)) that enable organisations to create and utilise organisational knowledge for innovative purposes. The analysis utilised secondary data from the publicly available ICPSR dataset to examine the full sequential pathway from KM to GI and from GI to OP. Findings demonstrated a positive relationship between a firm's KM capabilities and its ability to create GI, and newly developed GI can produce both operational and strategic performance outcomes. Mediation analysis found that GI is an important mechanism for applying KM capabilities to produce performance gains. Finally, robustness checks confirmed the robustness of the primary relationships. Overall, this study provides empirical evidence that KM capability processes are important components in the development of innovation-related competitive advantage through the generation of knowledge-driven and sustainability-oriented innovation by organisations.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"33 3","pages":"632-650"},"PeriodicalIF":1.9,"publicationDate":"2026-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148699863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Bibliometric Analysis of Knowledge Sharing in Virtual Teams: Approaches With Bibliometrix R-Package","authors":"Amal Amari,&nbsp;Sinda Ben Sedrine Doghri,&nbsp;Atour Taghipour","doi":"10.1002/kpm.70044","DOIUrl":"https://doi.org/10.1002/kpm.70044","url":null,"abstract":"<div>\u0000 \u0000 <p>This study conducts a bibliometric analysis of the literature on knowledge sharing in virtual teams, using the Bibliometrix R-package 4.2 to analyze data from the Scopus database covering the period 2014–2024. It aims to provide a comprehensive overview of publication trends, identify prolific authors, institutions, and countries, highlight dominant keywords, and subject areas, and map the intellectual, social, and conceptual structures shaping the field. The analysis reveals major thematic clusters centered on trust-building, collaborative practices, and the integration of advanced technologies, such as virtual and augmented reality, in virtual teamwork. Notably, the findings emphasize the overrepresentation of North American and Asian contexts, while research from developing countries remains limited, despite the unique cultural, economic, and technological challenges these environments present. This geographical imbalance points to critical areas for future investigation. The study confirms the interdisciplinary and global scope of the topic, with the USA and China emerging as leading contributors, and smaller nations offering distinct regional perspectives. As one of the first bibliometric reviews focused exclusively on this domain, this research offers valuable insights into its evolution and identifies promising avenues for future exploration. It invites scholars to address existing gaps and to investigate collaborative dynamics in multicultural and digitally evolving environments, while leveraging emerging technologies to enhance knowledge exchange in virtual teams.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"33 3","pages":"833-851"},"PeriodicalIF":1.9,"publicationDate":"2026-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148700023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Optimising Human–AI Decision Performance: A Trust and Capability Framework for Knowledge Management","authors":"Eduardo Carlos Dittmar,&nbsp;Martin Sposato","doi":"10.1002/kpm.70059","DOIUrl":"https://doi.org/10.1002/kpm.70059","url":null,"abstract":"<p>Organisations struggle to optimise human–AI collaboration in knowledge-intensive decision-making. This paper proposes the Trust–Complementarity Model of Collective Intelligence (TCM-CI), explaining how calibrated trust and complementary capability utilisation drive superior organisational performance. Through systematic synthesis of human–AI interaction and knowledge management research, we identify three core mechanisms: (1) calibrated trust maximises collective intelligence by balancing appropriate reliance with necessary oversight, (2) complementarity–trust interaction determines optimal performance when high capability utilisation combines with appropriate trust levels and (3) dynamic feedback loops create reinforcing organisational learning cycles. The framework provides practical guidance for executives designing human–AI teams, developing trust calibration training, and establishing performance metrics. By integrating psychological trust factors with cognitive capability optimisation, this model offers actionable insights for knowledge management practitioners implementing AI-augmented decision systems while advancing theoretical understanding of human–AI collaboration effectiveness.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"33 3","pages":"757-771"},"PeriodicalIF":1.9,"publicationDate":"2026-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.70059","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148700090","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"When Abusive Supervision Leads to Knowledge Sabotage: Psychological Distress as a Mediator and Resilience as a Moderator","authors":"Pratibha Thakur,&nbsp;Sachitaa Srivastava,&nbsp;Kunal Gaurav","doi":"10.1002/kpm.70042","DOIUrl":"https://doi.org/10.1002/kpm.70042","url":null,"abstract":"<div>\u0000 \u0000 <p>This study explains the adverse effect of abusive supervision on knowledge sabotage in the hospitality industry in terms of psychological distress as an intermediary variable and resilience as a moderating variable. Purposive sampling was used to collect data from 287 employees in 26 hospitality organizations in Northern India. Partial least squares structural equation modeling (PLS-SEM) was used to analyze the data. The results show that abusive supervision strongly influences knowledge sabotage and psychological distress mediates this relationship. Furthermore, resilience moderates the connection between abusive supervision and knowledge sabotage such that higher resilience reduces negative effects. The findings show that supportive leadership, resilience-building interventions, and stress-reduction interventions are relevant in encouraging positive working environments and knowledge sharing in hospitality organizations. The study is a unique contribution to the literature because it explores how resilience and psychological distress influence knowledge sabotage development in the Indian hospitality industry.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"33 3","pages":"602-612"},"PeriodicalIF":1.9,"publicationDate":"2026-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148699861","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"When Knowledge Sharing Goes Wrong: A Conceptual Examination of Knowledge Sabotage","authors":"Mariya Firoz,&nbsp;Koustab Ghosh,&nbsp;Dheeraj Sharma","doi":"10.1002/kpm.70053","DOIUrl":"https://doi.org/10.1002/kpm.70053","url":null,"abstract":"<div>\u0000 \u0000 <p>Knowledge sabotage is a counterproductive knowledge behavior that exploits informational dependence to harm specific coworkers. Yet research remains theoretically fragmented and offers no cumulative account of how relational targeting emerges, how sabotage is enacted in everyday knowledge flows, and when it escalates into broader organizational dysfunction. This lack of integration limits mechanism precision and weakens actionable guidance for prevention. In response, this article offers an integrative, interactionist multilevel perspective that centers the saboteur–target relationship as the focal unit of analysis. Drawing on victim precipitation, frustration–aggression, and approach–avoidance perspectives, the article develops a process account of how relationship-specific dependence structures shape targeting, how relational appraisals and strain can be displaced into covert knowledge-based harm, and how organizational signals shape enactment versus restraint. Moral emotions are incorporated to clarify how judgments acquire moral force and translate into omission, delay, misdirection, or distortion in routine knowledge exchanges. Psychosocial safety climate is theorized as a cross-level condition that shapes accountability expectations and influences whether sabotage remains episodic or becomes self-reinforcing over time. Overall, the article synthesizes dispersed insights into a coherent multilevel process perspective and identifies theoretical and practical leverage points for mitigating covert knowledge harm.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"33 3","pages":"704-716"},"PeriodicalIF":1.9,"publicationDate":"2026-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148700009","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Unveiling How Spiritual Leadership Drives Project Success Through Knowledge Sharing and Innovation: A Multistudy Analysis","authors":"Muhammad Mustafa Raziq,&nbsp;Sharjeel Saleem,&nbsp;Asia Rafiq,&nbsp;Mansoor Ahmad,&nbsp;Salima Hamouche","doi":"10.1002/kpm.70041","DOIUrl":"https://doi.org/10.1002/kpm.70041","url":null,"abstract":"<div>\u0000 \u0000 <p>The role of spiritual leadership for organizations is studied mainly in the context of permanent organizations, and little is known with regard to the role of spiritual leadership in temporary project environments. This study examines how spiritual leadership influences project success. It proposes knowledge sharing (attitudes and behaviors) and organizational innovation as key mediating mechanisms between the spiritual leadership and project success relationship. We draw on two independent studies conducted within the telecommunication sector. Study 1 uses data from 129 respondents and Study 2 from 180 respondents. Both studies involve project team leaders and members with project experience. Using structural equation modeling, Study 1 tests the mediating role of knowledge sharing, while Study 2 examines organizational innovation as a mediator between spiritual leadership and project success. Results from both studies demonstrate that spiritual leadership positively influences project success through knowledge sharing and organizational innovation, confirming their mediating effects in temporary project environments. Theoretically, the study extends RBV by conceptualizing spiritual leadership as an intangible organizational resource that fosters trust, collaboration, and innovation, which are key drivers of project performance. It further enriches SET by showing how spiritually grounded leadership cultivates reciprocal relationships that enhance collective learning and creativity. Practically, the findings suggest that organizations should integrate spirituality into leadership development to nurture purpose-driven, innovative, and knowledge-sharing cultures that improve project outcomes and long-term competitiveness. This research advances the literature by being among the few to empirically test the role of spiritual leadership in temporary project settings, uncovering the underlying mechanisms through which it shapes project success. By examining knowledge sharing and organizational innovation as mediators across two independent studies, the paper provides a novel, theory-driven explanation of how spiritual leadership translates into superior performance in dynamic, time-bound environments.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"33 3","pages":"588-601"},"PeriodicalIF":1.9,"publicationDate":"2026-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148699860","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Unveiling the Dual Role of Intellectual Capital in Value Creation and Financial Distress: Underlying Critical Moderators","authors":"Muhammad Danial,&nbsp;Syed Quaid Ali Shah,&nbsp;Nadia Iftikhar,&nbsp;Fong-Woon Lai,&nbsp;Haseeb Ur Rahman","doi":"10.1002/kpm.70050","DOIUrl":"https://doi.org/10.1002/kpm.70050","url":null,"abstract":"<p>This study examines the extent to which intellectual capital (IC) supports firms' value generation and financial resilience, and how these effects are conditioned by profitability. IC is quantified using the “modified value-added intellectual coefficient (MVAIC)” for a panel of 103 manufacturing firms listed on the Pakistan Stock Exchange over the period 2014–2023. Value creation is captured through economic value added (EVA), while financial distress risk is measured via the Altman <i>Z</i>-score. Profitability's moderating influence is modeled using return on assets (ROA) and return on equity (ROE). Empirical results indicate that higher MVAIC is associated with greater EVA and higher <i>Z</i>-scores. Among the IC components, “capital employed efficiency (CEE)” and “human capital efficiency (HCE)” exhibit significant positive relationships with both EVA and the <i>Z</i>-score. ROA moderates the effects of CEE, HCE, and “relational capital efficiency (RCE)” on EVA, whereas ROE moderates the influence of “structural capital efficiency (SCE)” and RCE on EVA. In the distress models, both ROA and ROE reinforce the positive association between core IC elements (CEE, HCE, RCE) and the <i>Z</i>-score. The findings offer valuable guidance to policymakers, emphasizing the critical role of IC in driving value creation and reducing financial distress in manufacturing firms, especially in an uncertain political environment.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"33 3","pages":"772-790"},"PeriodicalIF":1.9,"publicationDate":"2026-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.70050","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148699874","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Does Entrepreneurial Orientation Mediate the Relationship Between Dimensions of Knowledge Sharing and Competitive Performance of Indian Family Businesses?","authors":"Ajitabh Dash","doi":"10.1002/kpm.70056","DOIUrl":"https://doi.org/10.1002/kpm.70056","url":null,"abstract":"<div>\u0000 \u0000 <p>This study aims to investigate the mediating effect of a family firm's entrepreneurial orientation on the association between knowledge sharing and its competitive performance. With the use of partial least squares-based structural equation modelling, the hypotheses put out for this research were evaluated on the data gathered from 351 sample family business units operating in India. The results of this research indicate that the relation between a family firm's competitive performance and its explicit and implicit knowledge sharing is partially mediated by the entrepreneurial orientation of the proprietor. This study, which examines how the transformation of explicit and tacit knowledge into a family firm's competitive performance, with the moderating effect of entrepreneurial orientation on this connection, may be regarded as a pioneering work.</p>\u0000 </div>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"33 3","pages":"852-863"},"PeriodicalIF":1.9,"publicationDate":"2026-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148700024","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Do Robots Improve the Work–Live Balance? Evidence From a Shared Services Center","authors":"Ilse Maria Beuren,&nbsp;Valter Luís Barbieri Colombo,&nbsp;Elionor Farah Jreige Weffort","doi":"10.1002/kpm.70054","DOIUrl":"https://doi.org/10.1002/kpm.70054","url":null,"abstract":"<p>This article examines the effects of process automation on the work–life balance of management accounting professionals in a shared services center (SSC), with the intervention of perceived usefulness of automation and upskilling. A single entity survey was carried out in a SSC of a player in the electricity sector listed on the Brazilian stock exchange, and structural equation modeling was applied to the collected data. The results demonstrate a direct positive effect of process automation on work–life balance, as well as on the perceived usefulness of automation and upskilling. Upskilling has a positive effect on work–life balance, contrasting with the perceived usefulness of automation. The mediations of the perceived usefulness of automation and upskilling were not confirmed in the relationship between process automation and work–life balance. The findings regarding the role of process automation on the work–life balance of back-office management accounting professionals in SSC raise reflections on the well-being of the workforce and contribute to the theoretical-empirical discussion of this phenomenon.</p>","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"33 3","pages":"717-729"},"PeriodicalIF":1.9,"publicationDate":"2026-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.70054","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148699939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"","authors":"","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"33 2","pages":"145-147"},"PeriodicalIF":1.7,"publicationDate":"2026-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148062637","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}