Knowledge and Process Management最新文献_第3页

The interaction between organizational communication and knowledge management: A systematic literature review 组织交流与知识管理之间的互动：系统文献综述

IF 3.7

Knowledge and Process Management Pub Date : 2023-12-12 DOI: 10.1002/kpm.1770

Daniela Firmino Cidade, Mírian Oliveira

引用次数: 0

Impact of perceived overqualification on knowledge hiding and service delivery performance: The moderating role of occupational instrumentality 认知资质过高对知识隐藏和服务提供绩效的影响：职业工具性的调节作用

IF 3.7

Knowledge and Process Management Pub Date : 2023-12-12 DOI: 10.1002/kpm.1772

Bashar Khaled Anayzan Almagharbeh, Salima Hamouche, Mohamed Dawood Shamout

{"title":"Impact of perceived overqualification on knowledge hiding and service delivery performance: The moderating role of occupational instrumentality","authors":"Bashar Khaled Anayzan Almagharbeh, Salima Hamouche, Mohamed Dawood Shamout","doi":"10.1002/kpm.1772","DOIUrl":"10.1002/kpm.1772","url":null,"abstract":"The problem of perceived overqualification (POQ) and the importance of occupational instrumentality have been acknowledged in the literature. Drawing on equity theory, we built a model that explains how and why occupational instrumentality moderates the mediatory role of knowledge hiding on the relationship between POQ and service delivery performance in the tourism and hospitality industry. Underlying this model is the notion that employees' POQ is the cause of knowledge hiding and poor service delivery performance and occupational instrumentality is the diffuser in the tourism and hospitality context. Data were obtained from employees in the aviation sector and analyzed with the PLS-SEM technique. The findings indicate that POQ directly influences employees' knowledge hiding behavior, but this behavior does not significantly impact their service delivery performance. Knowledge hiding does not act as a mediating factor between POQ and service delivery performance. In other words, knowledge hiding does not explain the link between feeling overqualified and poor service delivery performance. Interestingly, it was observed that the effect of POQ on knowledge hiding is stronger when employees have a strong sense of occupational instrumentality. This suggests that even when employees value the contributions of their current role to their future occupation and career, they are still inclined to resort to knowledge hiding as a response to POQ. Our study results extend theorizing on the themes of interest and offer valuable practical insights.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"31 2","pages":"169-179"},"PeriodicalIF":3.7,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139006932","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Retraction: Prerequisites for implementation of the public administration reform strategy in Ukrainian civil service 撤回：乌克兰公务员制度实施公共行政改革战略的先决条件

IF 3.7

Knowledge and Process Management Pub Date : 2023-11-27 DOI: 10.1002/kpm.1771

引用次数: 0

Knowledge sharing and knowledge protection: An investigation of interorganizational collaboration in China 知识共享与知识保护：中国组织间合作调查

IF 3.7

Knowledge and Process Management Pub Date : 2023-11-03 DOI: 10.1002/kpm.1769

Chao Song, Kaidong Yu

{"title":"Knowledge sharing and knowledge protection: An investigation of interorganizational collaboration in China","authors":"Chao Song, Kaidong Yu","doi":"10.1002/kpm.1769","DOIUrl":"10.1002/kpm.1769","url":null,"abstract":"The effective management of knowledge sharing and protection poses a critical challenge for enterprises engaged in interorganizational collaboration. Prior research has indicated that knowledge sharing and protection are often viewed as incompatible or even contradictory organizational behaviors. This study presents a more comprehensive theoretical framework that takes into account both knowledge sharing and protection. To investigate the relationships between influential antecedent factors and collaborative performance outcomes, we conducted a survey involving 247 knowledge-intensive manufacturing companies in China. The study contributes to the field by developing a conceptual model for understanding knowledge sharing and protection, and it also provides practical value through the introduction of “Knowledge Sharing and Protection Guidelines.” These guidelines are designed to assist enterprises in enhancing their individual performance, expanding their market share, and bolstering their competitiveness. Simultaneously, they aim to foster innovation and create market advantages for all stakeholders engaged in interorganizational collaboration, ultimately leading to improvement in overall performance.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"31 2","pages":"140-156"},"PeriodicalIF":3.7,"publicationDate":"2023-11-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135868946","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Examining intellectual capital and knowledge absorptive capacity for high innovative performance 考察智力资本和知识吸收能力，提高创新绩效

IF 3.7

Knowledge and Process Management Pub Date : 2023-11-02 DOI: 10.1002/kpm.1768

Syed Saad Ahmed, Jia Guozhu, Muhammad Mumtaz Khan

{"title":"Examining intellectual capital and knowledge absorptive capacity for high innovative performance","authors":"Syed Saad Ahmed, Jia Guozhu, Muhammad Mumtaz Khan","doi":"10.1002/kpm.1768","DOIUrl":"10.1002/kpm.1768","url":null,"abstract":"In the contemporaneous business environment, intangible assets and capabilities are building blocks of an organization's innovative performance. Despite the rising importance of absorptive capacity in knowledge management and innovation literature, there has been limited focus on its dimensions, such as knowledge acquisition, assimilation, and transformation, particularly in relation to intellectual capital (IC) and innovative performance. This research unravels the mediating role played by the dimensions of absorptive capacity in connecting IC to innovative performance. This research offers a novel combination of individual mediation effects of absorptive capacity components on the relationship between IC and innovative performance. Data for this cross-sectional research were gathered from 295 organizations through a Likert scale questionnaire. This research employs partial least square-structural equation modeling to analyze the individual mediating pathways of absorptive capacity. This study shows that knowledge acquisition adversely influences the relationship between IC and innovative performance, which challenges conventional wisdom. Conversely, all other mediation paths, including knowledge assimilation, transformation, and exploitation, exhibit a positive influence on innovative performance. Furthermore, this study also offers valuable managerial implications and suggests potential areas for future research.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"31 2","pages":"128-139"},"PeriodicalIF":3.7,"publicationDate":"2023-11-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135973830","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Dynamic capabilities and asset orchestration 动态能力和资产协调

IF 3.7

Knowledge and Process Management Pub Date : 2023-10-21 DOI: 10.1002/kpm.1766

Mitsuru Kodama

引用次数: 0

Harnessing the value of procurement knowledge and practices for firm performance: A resource orchestration perspective 利用采购知识和实践的价值促进公司业绩：资源协调视角

IF 3.7

Knowledge and Process Management Pub Date : 2023-10-20 DOI: 10.1002/kpm.1767

Innocent Senyo Kwasi Acquah, Faustina Opoku Agyemang, Charles Baah, Ebenezer Afum, Yaw Agyabeng-Mensah

引用次数: 0

Going digital: Developing social capital through online social networks in regional SMEs—An Australian study 走向数字化：通过地区中小企业的在线社交网络发展社会资本--一项澳大利亚的研究

IF 3.7

Knowledge and Process Management Pub Date : 2023-09-26 DOI: 10.1002/kpm.1765

Rachelle Bosua, Nina Evans

{"title":"Going digital: Developing social capital through online social networks in regional SMEs—An Australian study","authors":"Rachelle Bosua, Nina Evans","doi":"10.1002/kpm.1765","DOIUrl":"10.1002/kpm.1765","url":null,"abstract":"In an increasingly competitive and digitalized business environment, regional SMEs have multiple opportunities to extend their face-to-face networking activities to the digital realm. However, there is scant research on regional Australian SMEs use of online social networks (OSNs) to network and develop social capital. This paper follows an interpretive qualitative research approach to identify how 13 regional Australian SMEs from four sparsely populated regional areas use OSNs to enable knowledge sharing and the development of social capital. Our empirical findings classified regional Australian SMEs' use of OSNs into three categories: low, medium, and high, while also identifying OSN use opportunities. We propose four propositions related to OSN adoption and use to share knowledge and develop SC: (i) implementing an OSN adoption and use strategy as part of a larger digital strategy, (ii) investing in and adopting a variety of OSN channels for knowledge sharing, (iii) gradually replacing face-to-face knowledge sharing with OSNs, and (iv) controlling the sharing of competitive SME knowledge when using different OSN channels. These findings are significant to encourage regional Australian SMEs to adopt and use OSN to improve innovation opportunities through networking and collaboration in an increasingly digitalized realm.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"31 1","pages":"69-80"},"PeriodicalIF":3.7,"publicationDate":"2023-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1765","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134885184","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Experimental research in knowledge management 知识管理的实验研究

IF 3.7

Knowledge and Process Management Pub Date : 2023-09-07 DOI: 10.1002/kpm.1764

Ilja Frissen, M. Max Evans

{"title":"Experimental research in knowledge management","authors":"Ilja Frissen, M. Max Evans","doi":"10.1002/kpm.1764","DOIUrl":"10.1002/kpm.1764","url":null,"abstract":"At the heart of any healthy field are explicit theories and concerted efforts to test these theories. In the traditional “textbook” conceptualization of science, the main avenue for developing and testing theory is experimental research, a tool that enables investigators to filter out the noise in order to draw logically valid inferences and conclusions. The objective of this paper is to begin a probe into the use of experimental research in knowledge management (KM). After sketching an image of the nature of experimental research and its advantages, the paper details the results of an analysis of experimental research in the KM literature. The top 20 KM journals were searched in Scopus and Web of Science for any mention of the term “experiment.” In total, 43 papers were identified based on their use of experimental methods and human participants. These studies were coded for purpose, research questions, hypotheses, operationalization of variables, sample parameters, and statistical analysis methods. There appeared to be little evidence for a dedicated and sustained use of experimental research methods. Virtually all studies relied heavily on self-report questionnaires as the main data collection tool rather than direct behavioral measures. Potential implications are that KM journals may want to elicit and encourage more experimental research, and researchers interested in using experimental methods may want to forge multidisciplinary partnerships, for instance, with experimental psychologists. The implication for KM methodological pedagogy is to further promote and integrate experimental methods.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"31 1","pages":"60-68"},"PeriodicalIF":3.7,"publicationDate":"2023-09-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1764","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47770354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Understanding the drivers of organizational business performance from the human capital perspective 从人力资本的角度理解组织业务绩效的驱动因素

IF 3.7

Knowledge and Process Management Pub Date : 2023-09-05 DOI: 10.1002/kpm.1763

Alexander Serenko, A. Mohammed Abubakar, Nick Bontis

{"title":"Understanding the drivers of organizational business performance from the human capital perspective","authors":"Alexander Serenko, A. Mohammed Abubakar, Nick Bontis","doi":"10.1002/kpm.1763","DOIUrl":"10.1002/kpm.1763","url":null,"abstract":"The purpose of this study is to understand the drivers of organizational business performance from the perspective of human capital. Data were collected from 691 employees working in 15 North American credit unions. The model was developed and tested by means of the Partial Least Squares Structural Equation Modeling technique. This study illuminates an underexplored mechanism driving the association between transformational leadership and business performance based on several theoretical frameworks such as leader–member exchange theory, the conservation of resources theory, the heuristic model of employee turnover, equity theory, and capital-based view. The findings indicate that transformational leaders provide their subordinates with constructive feedback and offer training and development (T&D) opportunities, which are the key factors driving employee job satisfaction. Employee job satisfaction curtails turnover intention, which, in turn, reduces human capital outflow and, consequently, increases business performance. Managers should always act as true transformational leaders and provide their subordinates with relevant performance feedback and ample T&D opportunities. Workers who undergo T&D at the expense of their organization become more loyal and are less likely to leave even though they become more marketable. Organizations are recommended to administer periodic employee satisfaction surveys and prevent the exodus of human capital, which may be difficult to replenish.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"31 1","pages":"48-59"},"PeriodicalIF":3.7,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1763","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41266019","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0